Associate director jobs in Illinois

Chief Operating Officer - Global Electronics Association Global Electronics Association (the Association) seeks a Chief Operating Officer (COO) to serve as a key partner to the CEO, responsible for both the operational excellence of today's business and the strategic execution of tomorrow's vision. The ideal candidate is a data-driven change agent with a proven track record of leading complex global programs and a strategic visionary who can execute a digital transformation. Reporting to the CEO, the COO will be responsible for the operational execution and P&L for the Association's global Standards, Certifications, Workforce Training, and Technology Solutions. The COO will serve as a primary decision-maker for core internal operations, in support of the CEO, to align priorities and ensure organizational execution. This is a leadership role for an executive who can accelerate performance while serving as a business conductor, harmonizing the distinct visions of our education, solutions, and standards functions. Key Responsibilities Strategic Execution & P&L Management: Partner with the CEO and the executive team to develop and execute the organization's strategic plan, with a particular focus on the core education, standards, and solutions functions. The COO will ensure internal business strategies are cohesive and actionable. Serve as the operational bridge between the CEO and the rest of the business, ensuring resources are aligned with strategic priorities. Assume high-level P&L responsibility for the Association's core business units, maintaining a quarterly focus on financial health to ensure the business meets revenue and growth targets. Develop a 5-year integrated solution roadmap for the Association's members/industry. Partner globally, both internally and externally, on go-to-market approaches, new product introduction (NPI) systems, and complex reporting relationships. This role is responsible for driving productivity/efficiency with measurable results. Operational Excellence: Drive a culture of "better, stronger, faster," accelerating the pace of operational improvements and cutting down the time required to transform business processes. Establish and enforce operational standards, processes, and performance metrics (KPIs) across all business units to drive efficiency, quality, and consistency. Lead cross-functional coordination to ensure a seamless member experience, resolving operational bottlenecks that impede progress. Collaborate with the heads and expert leads of standards, education, and technology solutions to continually optimize the Association's efforts to serve the membership in these key areas. Digital Transformation & B2P Leadership: Work closely with the Chief Information Officer (CIO) and Chief Global Officer to ensure member-facing digital products (LMS, professional community, subscriptions, etc.) are integrated and aligned with member needs and future-facing systems to better serve the membership and the industry. Champion the exploration and, if adopted, the execution of the Association's expansion to include a B2P model in conjunction with classic B2B. Develop and scale new business models, ensuring the systems and voice of the member are central to the transformation. Program & Product Leadership: Act as a conductor for the business: Empower leaders responsible for standards, certification, and education to cast the strategic vision for their specific domains, while ensuring these distinct strategies work together cohesively. Provide senior leadership to ensure all programs deliver exceptional member value and are positioned for future growth. Enhance product adoption success by leading within this team NPI efforts while collaborating with other peer executives' (CGO, CFO, CCO, etc.) teams. This is a leadership role designed for an executive who can manage and scale our established B2B standards business while simultaneously exploring and championing a new, direct-to-professional (B2P) digital ecosystem. Team Leadership & Mentorship: Manage, mentor, inspire, and retain a team of senior leaders, fostering a culture of accountability, collaboration, and innovation. Foster an environment where direct reports feel empowered and engaged, ensuring they see the new reporting structure as an enabler of their success. Build a collaborative, high-trust culture across the senior leadership team. Requirements Experience: 15+ years of progressive senior leadership experience, with a minimum of 5+ years managing a significant P&L in a complex, global organization. Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree is strongly preferred. Core Skills: Operational Acumen: Expertise in setting and managing KPIs, building scalable operational systems, and managing budgets across multiple business lines. Strong experience driving efficiencies, P&L leadership, and global program management is required. Operational Velocity: Demonstrated ability to accelerate business performance and drive transformation on aggressive timelines. Strategic Vision & Integrative Leadership: Expert at managing diverse business lines and knitting them into a cohesive operational strategy. Demonstrated ability to think "what's next" and champion new strategic directions. Digital Transformation: Proven experience leading the development of member-facing digital products (e.g., LMS, professional community, subscriptions) and new business models. Executive Leadership: Proven ability to manage and mentor senior-level VPs and directors. The VP of Education, VP of Standards, and VP of Technology will report into this role. Executive EQ & Retention: High emotional intelligence with a specific ability to empower and retain senior executives during times of organizational change, ensuring they feel supported, committed, and successful in a new reporting structure. Collaboration: Proven ability to partner closely with C-suite peers (CIO, CGO, and CFO) to drive systems and member-centric outcomes. Preferred Qualifications: While experience in the electronics industry, a standards body, or a trade association is helpful, it is not required for candidates who demonstrate exceptional operational and leadership capabilities. Experience building a B2P/B2C business model that coexists with B2B. Compensation & Environment The salary for this senior executive role is highly competitive and will be commensurate with experience. The Global Electronics Association offers a comprehensive benefits package and a hybrid work environment. This position reports to the CEO and has 3 executive direct reports in Education, Standards & Technology. The Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefit and has a hybrid work environment. Position Is US based. The pay range for this position is $375K+. The Global Electronics Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, GEA offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week. Please send resume and cover letter to e-mail: ****************************** Subject line should say: COO The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing. As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation. With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.

🚨 Associate Director of Risk Analytics, Credit Planning 🚨 Our client, Mitsubishi HC Capital America, is seeking an Associate Director of Risk Analytics to join their Credit Planning team. This is a high impact role focused on shaping credit policy through data-driven insights and portfolio optimization across both U.S. and Canadian markets. If you thrive in transforming complex data into actionable strategies and want to lead the evolution of credit planning, this is your opportunity to influence the future of commercial finance. ONSITE: 5 days/week in any of the following locations: Edina, MN | Itasca, IL | Norwalk, CT | Flower Mound, TX 🔍 THE ROLE: DRIVE CREDIT STRATEGY WITH INSIGHT AND IMPACT As an Associate Director of Risk Analytics in the Credit Planning team at Mitsubishi HC Capital America, you will lead the development of strategic credit policies and risk analytics across both U.S. and Canadian portfolios. This is a high impact role focused on optimizing the firm's risk/reward tradeoff through data-driven decision making and portfolio management. You will be responsible for building and refining credit scoring models, exposure limits, and risk based pricing strategies, while also mentoring peers and collaborating across departments. This role is ideal for someone who thrives in translating complex analytics into clear, actionable strategies. KEY RESPONSIBILITIES: Own and optimize credit policy components including buy boxes, score cut-offs, exposure limits, and collateral guidelines Lead analytics for the U.S and Canadian portfolio strategy Develop predictive models and portfolio analytics to guide underwriting and risk appetite Collaborate with originations, legal, and HQ Credit in Tokyo to align strategy and execution Drive automated decisioning, loss forecasting, and approval processing metrics Present insights and recommendations to senior leadership with clarity and impact Mentor team members and foster a collaborative, high-performance culture Promote the use of advanced analytical tools across Risk Management and Strategic Planning 🛠️ WHAT YOU BRING TO THE TABLE Bachelor's degree or equivalent experience 8+ years of experience in data analytics, credit strategy, or risk policy Proven ability to use analytics to drive measurable results (e.g., loss reduction, policy impact, cost savings) Commercial or consumer finance background (e.g., Capital One, Chase, Citi), preferred Technical understanding of data models, segmentation, and mining techniques Strong analytical and statistical skills, including time series analysis Excellent communication skills- able to simplify complex problems and explain their significance Experience with tools such as Excel, SQL, SAS, Python, PowerPoint, and SAP Business Objects Ability to manage multiple projects under tight deadlines Ability to work independently and influence strategic direction 💰 COMPENSATION: $96,200 - $156,230; based on experience. This role is also eligible for a year-end bonus. 🎁BENEFITS & PERKS Experience a comprehensive package designed to fuel your personal and professional journey: Top-Tier Health & Insurance: Medical, dental, vision, life & AD&D with low premiums; prescription drug coverage Financial Security: 401K with immediate vesting and up to 4.5% match; RSP contributions day one; HSA contributions; flexible-spending accounts Time Off: Competitive vacation time, plus 10 scheduled holidays Wellness & Lifestyle: Annual fitness reimbursement; virtual fitness membership; Stress management tools; Employee Assistance Program for confidential support and coaching Professional Growth: Tuition reimbursement after one year; dedicated development budget Culture: Transparent, collaborative environment with a supportive, family-like team 📢 MAKE A VISABLE IMPACT: Apply now or forward your resume directly to: Lisa_************* Mitsubishi HC Capital is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, status, religion or belief, marital status, or pregnancy and maternity. Gallagher's HR & Organizational effectiveness team provides expert guidance and hands-on support in HR, Recruiting, and Payroll to help organizations stay focused on achieving their strategic business goals.

Key Highlights 🤝 Own executive-level client relationships and lead strategic growth across fashion, ecommerce, automotive, beauty, and wellness 📈 Drive end-to-end AI solution delivery, ensuring measurable value, strong adoption, and long-term expansion 🧠 Blend program management, customer success, sales strategy, and technical AI leadership to shape outcomes that matter 🏆 Serve as a cross-functional leader, mentoring teams and elevating delivery excellence across the organization Position Overview We are seeking a VP of Client Solutions & AI Delivery to lead high-impact AI initiatives for enterprise clients across key consumer-driven verticals. This role blends strategic account management, program leadership, and deep understanding of AI capabilities to ensure clients realize maximum value from their solutions. You will guide multi-year roadmaps, oversee successful delivery, collaborate closely with engineering and product teams, and strengthen long-term relationships at the executive level. This is a pivotal leadership position responsible for client outcomes, operational excellence, and overall growth across priority accounts. Key Responsibilities Strategic Client Leadership Drive the vision, success metrics, and long-term strategy for major enterprise accounts Build and maintain trusted relationships with senior and C-suite stakeholders Translate industry-specific challenges into AI-powered solutions that deliver measurable value Identify growth opportunities, upsells, and expansion paths across accounts AI Delivery & Program Execution Lead end-to-end engagement delivery, from scoping through deployment and optimization Partner with engineering, product, and data science to ensure technical alignment Oversee timelines, budgets, risks, and communications for multiple concurrent programs Ensure consistent delivery excellence and tight alignment to client goals Cross-Functional Collaboration Work closely with sales on pre-sales strategy, proposals, and forecasting Represent the client perspective in product discussions and roadmap planning Bridge the gap between technical teams and business stakeholders Mentorship & Team Leadership Coach delivery teams, client partners, and program managers Model best practices across client solutions, program execution, and AI implementation Promote a culture of accountability, transparency, and continuous improvement Qualifications 10+ years across program management, account management, customer success, or solution delivery Experience deploying AI/ML or complex technical solutions for enterprise clients Strong understanding of fashion, ecommerce, automotive, beauty, or wellness markets Proven ability to influence executives and drive multi-million-dollar account growth Strong communication, facilitation, and long-range planning abilities Comfort leading ambiguity, fast-scaling environments, and cross-functional teams About Us We deliver advanced AI solutions designed to transform how consumer-focused brands operate, grow, and innovate. By blending technical expertise with deep industry insight, we help organizations unlock new efficiencies, elevate customer experiences, and scale AI responsibly across their business. Why Join Us Join a dynamic, fast-growing AI team where you'll lead transformational programs and shape the future of intelligent commerce. You'll collaborate with world-class technologists and strategists, work directly with global enterprise clients, and have the autonomy to influence product direction and delivery excellence. This is a rare opportunity to make a measurable impact at the intersection of AI, customer success, and industry innovation.

Our client is top tier Alternative Investment Fund currently seeking VP Talent Acquisition to assist with aggressive 2026 expansion plans. Ideal candidate you'll play a critical role in shaping firms' human capital management. In the role you will employ creative sourcing technics to identify and attract world class tech talent (quant researchers, engineers, and applicable technologists). Client is seeking highly motivated individual with track record of owning the talent/recruiting process within top tier financial/"technology first" organizations. Essential Functions: (Includes but not limited to): Act as a strategic talent partner to execute on all firms' technical hiring needs Engage exceptional talent that align with firms' expansion plans while understanding business priorities Develop and implement innovative strategies to attract and engage prospects with a focus on strategic and hard-to-fill roles. Lead global sourcing and/or executive recruiting functions in a complex, matrixed centric organization Research and investigate markets, managing and maintaining industry talent mapping intel Deep understanding of sourcing tools, technologies, and best practices. Drive proactive workforce planning and talent pipelining in partnership with business leaders Oversee all aspects of employee on-boarding process from background checks to orientation, including preparation of new hire packages and documents in preparation for on-boarding process. Use data and insights to influence hiring and compensation strategy Prepare and implement Learning and Development strategies and programs to foster cross-cultural leadership skills. Design and maintain procedures for; employee relations, development and implementation of a talent plan and strengthen the effectiveness of firms' people leaders by providing coaching, counsel and guidance to leaders to further develop their leadership capability and impact Communicate news and vital information to staff. Structure and outline benefit administration, including communication, enrollment, and status changes. Implement changes that enable Technology to drive key growth initiatives Monitor the success of development plans and help employees make the most of learning opportunities QUALIFICATIONS: Bachelor's degree from an accredited college or university; a minimum 8+ years of recruiting experience across highly technical "hard to fill" verticals Must possess deep appreciation for the art of candidate engagement investigating markets, talent mapping organizations, understanding candidate motivations, and guiding candidates through critical hiring decisions. Familiarity with executive search, full cycle recruitment, internal mobility, and workforce planning. Strong communication, coaching, and stakeholder management skills. Effective oral and written communication skills and ability to listen effectively. Intermediate to advanced skills in Microsoft Outlook, Word, Excel, Power Point. Ability to manage priorities and workflow. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

LHH Recruitment Solutions has partnered with a rapidly growing, private equity-backed organization, and they are seeking a motivated Vice President of Procurement to join their team. Seeking a dynamic procurement leader ready to make a transformative impact. This is a unique opportunity to shape procurement strategy, drive cost savings, and lead a small but high-performing team in a fast-paced, entrepreneurial environment. Why This Opportunity Stands Out: Influence the direction of a high-growth, PE-backed company. Work directly with C-suite executives and drive enterprise-wide impact. Competitive compensation and the chance to build something extraordinary. Be part of a culture that values innovation, agility, and results. Key Responsibilities: Strategic Procurement Leadership: Develop and execute a global sourcing strategy aligned with aggressive growth goals and operational excellence. Champion innovation in supplier engagement, procurement technology, and process optimization. Supplier & Contract Management: Build and nurture long-term partnerships with domestic and international suppliers, especially across key categories such as linens, fleet management, temporary labor, chemicals, and capital equipment. Lead complex negotiations to secure best-in-class terms and mitigate risk. Operational Excellence: Oversee all procurement activities, ensuring seamless integration with operations, finance, and executive leadership. Implement robust procurement policies and leverage digital tools (MS Office, NetSuite preferred) to drive efficiency and transparency. Team Development: Inspire, mentor, and develop a lean team of procurement professionals. Foster a culture of accountability, continuous improvement, and high performance. Analytics & Risk Management: Utilize advanced analytics and ERP systems to forecast demand, optimize inventory, and manage working capital. Monitor global market trends and proactively address supply chain risks. Cost Optimization: Identify and deliver significant cost savings while maintaining quality and service standards. Lead value engineering initiatives and track procurement ROI for executive stakeholders. Qualifications and Skills: Bachelor's degree required; advanced degree a plus. 10+ years of progressive procurement or purchasing experience, including 5+ years in a leadership role managing teams. Proven track record overseeing $60M+ in spend across diverse categories (linens, fleet, temporary labor, chemicals, office/industrial supplies, capital equipment, etc.). Demonstrated expertise sourcing both domestically and internationally, with strong acumen in direct supplier relationships in India, China, Pakistan, and beyond. Exceptional negotiation, decision-making, and project management skills. Experience working in a private equity environment; thrives under pressure and adapts quickly to change. Willingness to travel up to 20% (including international supplier visits and plant sites). Proficient in MS Office; NetSuite or similar ERP experience preferred. Industry experience in distribution, manufacturing, or related sectors. Hands-on, “roll up your sleeves” leadership style-comfortable being both tactical and strategic. Compensation Range: $150,000 - $200,000 + 15% Bonus Benefits Offered: 3 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance. If you are a passionate Vice President of Procurement looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity! LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************

We have an exciting opportunity for a Director of Practice Group Management to support our Litigation and Energy practice groups at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. The Director of Practice Management will be responsible for the effective oversight and management of the strategy, people, finance, and operations of their assigned practice groups (PGs). This person will do so by serving as a trusted advisor to their assigned practice group leaders (PGLs) and providing strategic analysis/consulting on a range of business topics. Success in this role will be measured by the director's ability to ensure that their PGs operate efficiently with clear visibility of financial performance and that their PGLs are proactively provided with all necessary resources required for success. The director will deliver these results by leveraging all business services (BusSvc) resources, coordinating with the requisite department leaders within the firm. Responsibilities and Duties: Serve as Trusted Advisor: Serve as trusted business advisor to PGL in support of PG strategy, people, finances, and operations. Serve as PGL proxy for practice initiatives, monthly meetings, communications, expense/write down approvals. Support the development/execution of the PG strategic plan, monitor/report progress monthly, and ensure that ongoing PG initiatives are in line with the strategic goals. Facilitate requests/deliverables between the PGs and all BusSvc departments to ensure operational excellence. Engage individual partners at PGL direction to deliver various data requests and to consult on firm priorities. Finance: Provide clear visibility of financial PG performance by monitoring historical performance, analyzing trends, reporting results YTD, forecasting to EOY and making recommendations for improvement. Drive profitability growth by providing partners with an understanding of the most important financial levers. Resolve financial PG issues with support from the appropriate BusSvc leadership (Acctg, Fin, Bill, Coll, etc.) Prepare financial content for monthly meetings using data from Finance and internal financial systems. Identify those timekeepers and clients that are driving current trends and determine how to address/leverage. Manage PG Mktg/BusDev expenses from budget creation to monthly expense approvals and reporting. Provide ad hoc PG data analysis and recommendations as requested. Operations: Act on behalf of the PGLs to ensure PG operations run smoothly keeping PGL involvement to a minimum. Research, identify, develop, and manage opportunities to improve PG operations and source solutions to improve efficiency by collaborating with internal BusSvc departments or engaging external business partners. Manage monthly meetings by scheduling time, creating agendas/PPTs, arranging guest speakers and ensuring status is reported (firm initiatives, financials, recruiting status, BusSvc updates, tech offerings, etc.) Provide ad hoc data analysis that facilitates decision-making for PGLs. Analyze productivity data and coordinate weekly workload reporting/assignments to ensure full PG utilization. Actively investigate alternative legal practice technologies and processes that provide new PG efficiencies. Ensure the PG is able to deliver industry leading project management solutions to its clients. Encourage collaboration with other PGs and client initiatives/programs within the firm. People: Provide support continuity and best practices training for new hires and new PGLs. Facilitate status of new laterals between Recruiting and PGL keeping PGL involvement to a minimum. Ensure focus is maintained on the PG promotion pipeline and current candidates. Facilitate people issues with PGL and appropriate BusSvc leadership (ProfDev, HR, Mktg, etc.) Investigate new talent models that are most appropriate for the PG that can improve overall leverage and profitability. Provide orientation to all new laterals on issues related to PG (meetings, reports, resources, etc.) Support and facilitate ongoing training and professional development of all PG lawyers. Maintain MS Teams site so that the PG has access to all historical monthly meeting materials. Encourage and support ongoing investments in PG culture, team building and esprit de corps. Specific Skills Required: Thorough understanding of firm resources; techniques for compiling, analyzing, and presenting operational information, practice efficiency metrics, financial forecasts and profitability models while also understanding how to most effectively coordinate with all internal firm departments. Strong administrative, management, and leadership capabilities, including the ability to work under limited general direction while providing operational, strategic, and tactical guidance to PGLs. Ability to rapidly analyze issues, anticipate consequences, make decisions, and take action. Provide visionary and strategic operational leadership coupled with technical and professional knowledge. Extensive knowledge and expertise in all basic business functions of a law firm, including operations, process improvement, and analysis. Ability to anticipate issues, identify alternatives, recommend and implement effective courses of action. Ability to communicate complex information and ideas successfully and effectively to all levels of personnel, frequently without prior preparation. Duties and responsibilities may be added, deleted, or changed at any time, formally or informally, orally or in writing, at the discretion of PGL/firm leadership. Knowledge, Skills and Abilities: Bachelor's degree in a business-related field from an accredited college or university is required. At least 8-10 years of practice group management experience with a track record of increasing responsibilities is required - preferably with a large, multi-office law firm operating a practice group structure. The ideal candidate will have advanced data analysis / financial forecasting skills, proven operational analysis acumen, solid project / program management experience, excellent communication skills, and a strong client-service focus. Excellent interpersonal communication, written and verbal communication skills with critical thinking are required. Demonstrated problem-solving skills in a timely manner. Ability to translate complex technical concepts for non-technical stakeholders is required. Good customer service interaction is required. Must be able to shift perspectives to see both the Technology Department's and the end users' goals and experiences. Good judgment and ability to interact effectively with attorneys and firm personnel at all levels with a high degree of professionalism is required. Must have the ability to prioritize and handle multiple priorities simultaneously. Must have the ability to lead, by example, and work with staff and Firm management in a service-oriented, team environment. Coachable, dependable, continuous learner that is excited about innovation in the legal industry. Proactive, self-directed, and comfortable juggling multiple client relationships. Strong attention to detail and ability to handle and prioritize multiple tasks under deadlines. This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,000 - $250,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success. We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first. Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's and Forbes among the nation's top RIA firms, and as one of the industry's best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived. Client Portal & Digital Solutions Manager We are seeking an experienced and forward-thinking Client Portal & Digital Solutions Manager to lead the strategy, administration, and continuous enhancement of our client-facing digital ecosystem. This role oversees the design, delivery, and integration of our client portal and related technologies, ensuring a seamless, secure, and engaging digital experience for clients and internal teams. The ideal candidate brings deep operational knowledge of RIA and wealth management technology platforms including Addepar, strong project and vendor management expertise, and a passion for leveraging digital tools to enhance client engagement and operational efficiency Key Responsibilities Client Portal & Digital Experience Management Serve as the primary administrator and owner of the client portal platform, ensuring optimal configuration, security, and user experience. Design, implement, and maintain customized client dashboards, views, and reporting tools. Lead client onboarding and training processes, providing expert guidance on platform features and functionality. Act as the internal advocate for the client digital experience, ensuring that all solutions enhance satisfaction, engagement, and accessibility. Gather and analyze client feedback to drive ongoing improvements and feature enhancements. Technology Integration & Data Oversight Oversee integration of client portal and related systems with CRM, performance reporting, financial planning, and document management platforms. Ensure data accuracy, integrity, and flow across systems through proactive monitoring, reconciliation, and validation. Collaborate with custodians, data providers, and vendors to resolve data and connectivity issues. Identify and implement opportunities for automation, workflow optimization, and enhanced data delivery. Digital Product Strategy & Implementation Develop and execute a comprehensive digital product strategy aligned with firm-wide goals. Collaborate with cross-functional teams-including technology, operations, compliance, investments, and client service-to design and implement new digital capabilities. Conduct usability testing and incorporate feedback to ensure an intuitive and user-centric digital experience. Support digital integration and technology alignment during mergers, acquisitions, or platform migrations. Vendor & Project Management Manage relationships with external technology vendors and solution providers. Lead technology and process improvement initiatives from concept to execution, including scoping, planning, testing, and implementation. Maintain a clear, prioritized roadmap of digital initiatives and ensure timely, high-quality delivery. Monitor vendor performance and ensure service levels meet organizational standards. Innovation & Continuous Improvement Stay current on emerging fintech trends, client engagement technologies, and best practices within the wealth management industry. Evaluate and recommend new technologies to enhance the client experience and streamline internal operations. Lead internal discussions and presentations on digital innovation, ensuring alignment with long-term strategic goals. Operational Leadership Manage and mentor team members responsible for supporting client portal operations and technology solutions. Establish and maintain documentation, workflows, and standard operating procedures. Partner with compliance and information security teams to ensure all digital systems meet regulatory and data protection standards. Qualifications Bachelor's degree in Finance, Business Administration, Information Systems, or related field. 8-10+ years of experience in technology, operations, or client service roles within a Registered Investment Advisor (RIA), family office, or asset management firm. Demonstrated experience managing client portal and performance reporting platforms (e.g., Addepar, InvestCloud, Tamarac, or similar). Strong understanding of investment data structures, reporting workflows, and custodial integrations. Proven experience leading cross-functional technology or digital transformation projects. Excellent organizational, communication, and leadership skills with the ability to influence across teams. Strong analytical and problem-solving abilities with attention to detail. Preferred Skills Familiarity with APIs, data mapping, and process automation. PMP or similar project management certification. Experience with vendor selection and contract management. Strong grasp of data security, compliance, and privacy standards in client-facing technology. Knowledge of UX/UI principles and user-centered design approaches. What We Offer: At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $90,000 - $120,000. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Equal Employment Opportunity It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities. *Disclosures related to awards, recognitions, and rankings available here. Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices. Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals. Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources. Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies. Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners. Education Required: High School diploma or equivalent required Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”). Preferred: Undergraduate or graduate degree in healthcare or business management a plus. Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”), Experience: Required: Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management. Preferred: Five (5) or more years of experience in a Central Verification Office a plus Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus Knowledge of federally qualified health center requirements a plus Skills and Knowledge Required: Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria. Comprehensive knowledge of accrediting and regulatory agencies' standards. Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups. Ability to manage teams and workflows. Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows. Excellent analytical and problem-solving skills together with judgment and initiative. Strong organization and planning and project management skills. Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database. Preferred: Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus). Knowledge of National Practitioner Data Bank interface and reporting (a plus) The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management Aggressively and proactively predict and respond to dynamic market conditions Oversee the budget process for all assets under their management Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets Monitor the overall performance of assigned properties against plan and budget Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements Provide high quality lender and investor reporting Support the execution of acquisitions, financings, and refinancings as required Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics: Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship Managing and holding accountable regional partner relationships at both the development and operating levels is key Be conversant with industry trends and competitor firms A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure Strong computer skills including Excel, Word, and ARGUS Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner Excellent oral and written communication skills Unquestionable integrity and a strong work ethic A bachelor's degree is required COMPENSATION The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Kelsey E. Shine, Director Cell ************** Cell ************** ****************************** ***************************** Chandlee N. Gustafson, Associate Cell ************** *******************************

EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA . We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. Job Description WHAT DOES A VP, STRATEGIC PLANNNING DO? A VP, Strategic Planner will own the process to get to real, rounded and actionable insights. Lead the charge with confidence and creativity to inspire the Directors and their teams to strategic brilliance. This role will play nice with others-becoming an invaluable partner to Creative Leaders, Group Account Directors and key subject matter experts. At Intouch, Strategic Planning is robust, yet malleable, meeting the demands of the changing digital space. Our VP will continue to shape the department and cast teams that meet these needs-bringing the heart of traditional planning to everything we do. This VP will creatively infuse fundamental marketing knowledge with curiosity for how our clients thrive, bringing an understanding about how people live in our digital world to the table. Our ideal candidate is an experienced leader with a diverse background and success stories that will make us envious. You can own the room, but you can also mentor others to do the same? Essential Duties And Responsibilities Lead Strategic Planning Process: Own the process to develop actionable insights, ensuring they are real, rounded, and impactful. Inspire and Mentor Teams: Lead Directors and their teams with confidence and creativity, fostering strategic brilliance. Collaborate with Key Stakeholders: Partner effectively with Creative Leaders, Group Account Directors, and subject matter experts to drive strategic initiatives. Shape and Evolve the Department: Continuously refine the Strategic Planning department to meet the evolving demands of the digital space. Integrate Traditional and Digital Planning: Infuse traditional marketing knowledge with a deep understanding of digital trends and client needs. Foster a Collaborative Environment: Promote a culture of collaboration and partnership across various teams and departments. Mentor Future Leaders: Develop and mentor team members, empowering them to take ownership and lead with confidence. Drive Innovation: Bring curiosity and creativity to the table, exploring new ways to help clients thrive in the digital world. Develop and Implement Strategies: Create and execute strategic plans that align with client goals and market trends. Maintain Industry Expertise: Stay updated on industry trends and best practices to ensure the organization remains at the forefront of strategic planning. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Qualifications WHAT ARE WE LOOKING FOR? 15 years (or more) of Account Planning experience Seasoned leader not too far divorced from being the all-star player-you've had a stint at the helm of the department or managing a large account with a sizeable team Consensus builder with the vision to create roadmaps that guide execution of all planning-based programs Deep appreciation of the digital space; practical activation experience required Understanding that planning is not an abstraction, bringing proven techniques to influence the process and be at the heart of the work Master storyteller with a compelling communication style that attracts others Educate, council and inspire planning team members, as well as clients and agency, on emerging trends Bachelor's degree and agency experience a must Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

Title: IL Division Leadership Advisory and Communication Associate Vice President Oak Brook, IL 60523 WHO WE ARE: Advocate Health is the nation's third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin: Atrium Health Advocate Health Care Aurora Health Care Wake Forest University School of Medicine Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities. Come explore the enterprise whose accolades include: “Top Workplaces”, “Top 100 Hospitals”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”. HOW YOU'LL MAKE A DIFFERENCE: This role a strategic leader responsible for shaping and executing internal communication strategies that drive transformation, enhance leadership activation, and support enterprise business goals within our Divisions. This role serves as the trusted internal communication advisor to the Division President and divisional executive leadership, and is a subject matter expert in people communication and change. The AVP closely collaborates across internal and external communication leaders, and People Activation Events, to ensure consistent, compelling, and aligned messaging delivered in a variety of best-practice methods. MAJOR RESPONSIBILITIES: Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division - aligned to enterprise. Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives. Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness. Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences. Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print). Partner with People Activation Events on the development of division activation events including leadership events, town halls and more. Drive storytelling to connect strategies, initiatives, and campaigns across the division. Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages. Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership. Lead, mentor, and develop one or more communication advisors. Promote a culture of high performance, continuous improvement, and strategic partnership. Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness. Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement. WHAT YOU WILL NEED: Licensure, Registration, and/or Certification Required: N/A Education Required: Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field Experience Required: Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management Proven track record of developing and executing successful communication and change management strategies within a complex, large organization. Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments. Familiarity with healthcare and front-line workplaces preferred. Knowledge, Skills & Abilities Required: Strong consultative skills and leadership Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail. Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences Expertise in crisis communication and reputation management helpful Proficiency with internal communication platforms and digital tools Physical Requirements and Working Conditions: Remote with ability to travel up to 30% This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Health Care in Illinois and Aurora Health Care in Wisconsin are the largest health systems in their respective states. As national leaders in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Health Care and Aurora Health Care serve patients across 28 hospital locations, including two children's campuses, and nearly 450 sites of care. Both are now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States, in addition to Atrium Health in the Carolinas, Georgia and Alabama. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits. Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.

Primary Function: Has overall responsibility for the strategic leadership and operational excellence of the service department. Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth. Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives. Primary Responsibilities: Strategic Service Leadership Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations. Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience. Establish and monitor service performance metrics, driving accountability and operational excellence. Service Operations Management Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution. Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness. Ensures compliance with warranty policies, service agreements, and industry regulations. Customer Experience & Satisfaction Champions a customer-centric approach across all service functions. Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality. Serves as a senior escalation point for complex service issues and high-value customer relationships. Secondary Responsibilities: Process & Infrastructure Development Designs and implements scalable service processes, workflows, and systems to support growth and efficiency. Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs. Leads digital transformation efforts within the service department, including CRM and service management platforms. Team Development & Leadership Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities. Conducts performance evaluations, succession planning, and professional development initiatives. Reporting & Analytics Delivers executive-level reporting on service performance, customer satisfaction, and operational trends. Uses data-driven insights to inform strategic decisions and continuous improvement efforts. Cross-Functional Collaboration Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration. Represents the service function in leadership meetings and strategic planning sessions. Position Requirements: Education & Experience Bachelor's degree in Engineering, Business Administration, or related field desired. Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager. Proven experience managing technical service teams and developing service infrastructure. Skills & Competencies Strategic thinker with strong operational execution capabilities. Exceptional leadership, communication, and interpersonal skills. Proficiency in CRM, ERP, and service management platforms. Strong analytical skills and ability to interpret complex data sets. Deep understanding of machinery, industrial equipment, or technical service environments. Other Requirements Ability to travel to customer sites, manufacturing facilities, and industry events as needed. Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists. Demonstrated resilience and adaptability in navigating change and leading through uncertainty. HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Key Responsibilities Strategic Leadership Develop and implement long-term strategies for property management operations across commercial assets. Partner with construction and development teams to ensure seamless transitions from construction to occupancy and management. Drive operational excellence, cost efficiency, and portfolio value growth. Establish KPIs and performance metrics for property teams and vendors. Operational Management Oversee day-to-day property management operations for office, industrial, and retail assets. Direct budgeting, forecasting, and financial performance of the managed portfolio. Ensure compliance with all local, state, and federal regulations. Oversee vendor management, maintenance programs, and capital project planning. Construction & Capital Projects Collaborate with the construction division on new builds, renovations, and tenant improvements. Manage integration of property management considerations into construction planning and design. Oversee capital expenditure programs to maintain and enhance asset value. Team Leadership & Development Lead, mentor, and develop regional property managers and operational staff. Foster a culture of accountability, collaboration, and high performance. Provide leadership in recruiting, training, and retaining top property management talent. Financial & Client Relations Maintain strong relationships with ownership groups, investors, and major tenants. Prepare and present property performance reports to executive leadership and stakeholders. Oversee lease administration, collections, and expense control measures. Qualifications Bachelor's degree in Real Estate, Business, Construction Management, or related field (MBA or CPM preferred). 12+ years of progressive experience in commercial property management, including leadership over multiple asset types. Proven experience managing property operations in conjunction with large-scale construction or redevelopment projects. Strong financial acumen with expertise in budgeting, forecasting, and P&L oversight. Excellent leadership, communication, and negotiation skills. Professional certifications such as CPM, RPA, or CCIM are highly desirable. Key Competencies Strategic and operational leadership Construction project integration Financial management and reporting Tenant and stakeholder relations Team development and mentoring Regulatory compliance and risk management

Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.

A leading financial services firm is seeking a Vice President, Associate General Counsel to join its Asset Management Legal Team. This role requires expertise in cryptocurrency and blockchain, with responsibilities including providing legal advice, advising on regulatory compliance, and evaluating new technology related to digital assets. Candidates should possess a J.D. and have 7-10 years of relevant experience, focusing on U.S. federal securities laws and the intersection with blockchain technology. The position offers a competitive salary and hybrid work environment. #J-18808-Ljbffr

Job Title: Sr. Director of Compliance and Privacy We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency. About the Role: Oversee privacy programs, including HIPAA and GDPR compliance Lead cross-functional teams to investigate and resolve privacy incidents Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board Serve as a subject matter expert for government program compliance, including Medicare Part D Develop and lead a high-performing compliance and privacy team Responsibilities: Privacy Program Leadership: Oversee privacy programs and lead incident response efforts Corporate Compliance Oversight: Manage compliance programs and address compliance issues Government Programs Compliance: Serve as a subject matter expert and chair compliance committees Team Leadership: Develop and lead a high-performing team Systemwide Engagement: Promote best practices and coordinate incident response efforts Training & Education: Oversee compliance and ethics training programs Requirements: Master's Degree in Law 12+ years of experience in healthcare compliance and privacy Proven ability to lead teams and drive organizational change Deep understanding of healthcare compliance, privacy program administration, and data security technologies Excellent analytical and communication skills Preferred Certifications: Licensed Attorney Professional, Academy for Health Care Management (PAHM) Certified Information Privacy Professional (CIPP) What Our Client Offer: Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization Collaborative and inclusive work environment Professional growth and development opportunities If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!

Westward360 is looking to add a Vice President of Client Success to join our leadership team. This is an exciting opportunity for an experienced leader to drive client retention, satisfaction, and long-term growth across our organization. If you are passionate about delivering an exceptional client experience, developing high-performing teams, and shaping the future of community association management, we want to hear from you. Westward360 is a leader in the Community Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties. What we offer: Base salary range of $100,000 - $110,000 Target bonus opportunity up to 20% of base salary Monthly cell phone stipend Flex work environment: Chicagoland hybrid or remote Medical/Dental/Vision insurance Front loaded PTO 401k - Company match up to 4% Long and short term disability at no cost to employee Leadership growth opportunities within a fast-growing organization What you'll do: The Vice President of Client Success will lead strategic initiatives to enhance client retention, strengthen relationships, and elevate the overall client experience. This role will also oversee the Director of Training and Customer Service to align training, customer support, and retention strategies company-wide. Client Retention & Success Strategy Develop and execute client retention strategies to drive long-term association partnerships. Establish KPIs and success metrics for retention, client health, and satisfaction across all communities. Oversee retention programs, including early warning systems for at-risk clients and proactive engagement strategies. Leverage NPS scores, surveys, and other feedback tools to identify trends, improve service delivery, and track progress. Partner with executive leadership to align client success initiatives with company growth objectives. Client Experience & Engagement Build scalable programs that enhance the client journey from onboarding through renewal. Establish best practices for proactive client communication and relationship management. Lead periodic client review processes to ensure satisfaction, highlight performance, and reinforce value delivered. Serve as an executive sponsor for key client accounts and escalations when needed. Community Manager Success & Training Oversight Collaborate with HR, Learning & Development, and Operations to design and oversee training programs for Community Managers and client-facing staff. Provide strategic direction for professional development, tools, and resources to help Community Managers deliver exceptional service. Foster a culture of accountability, empowerment, and continuous improvement within the client success function. Partner with Regional Leadership to identify skill gaps, design development opportunities, and improve manager retention. Leadership & Collaboration Lead, mentor, and grow the Client Success team, ensuring alignment with company values and strategic goals. Collaborate cross-functionally with Operations, Sales, Marketing, Onboarding, and Maintenance teams to ensure a seamless and consistent client experience. Present data-driven insights and recommendations to the executive team and board of directors. Serve as a thought leader on client retention and success in the community association management industry. What you'll need: 10+ years of progressive leadership experience in client success, account management, or operations within the community association management industry or a related service industry. Proven track record of developing and executing client retention strategies and programs. Experience with NPS or other client sentiment measurement tools, with the ability to translate data into actionable insights. Strong background in training, coaching, and developing client-facing professionals. Excellent leadership, communication, and relationship management skills. Ability to thrive in a fast-paced, growth-oriented environment with a strong service mindset. Bachelor's degree in Business, Management, or related field (Master's degree preferred). CAI designations (CMCA, AMS, or PCAM) strongly preferred or considered a plus. About Westward360: Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we're your all-in-one real estate solution. *Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis.

The Senior Director, Environmental Health, Safety & Security (EHS&S) is a strategic business partner responsible for leading and supporting safety, health, environmental compliance, and security across business divisions. This role ensures that EHS&S programs align with business objectives, regulatory requirements, and best practices to create a safe, secure, and compliant work environment. This leader collaborates with divisional leadership, site managers, and cross-functional teams to embed a strong safety culture, drive risk mitigation strategies, and enhance operational resilience. Summary of Essential Job Functions EHS&S Strategy & Business Partnership Serve as the primary EHS&S business partner for divisional leaders, providing expert guidance on safety and security initiatives. Develop and execute comprehensive EHS&S programs, ensuring alignment with corporate strategy and industry regulations. Use data analytics and key performance indicators (KPIs) to assess risks, track compliance, and drive continuous improvement Safety Culture & Risk Mitigation Champion a culture of safety-first, ensuring employees and leaders are committed to workplace safety and compliance. Identify operational risks, hazards, and vulnerabilities, implementing proactive risk management strategies. Lead the development of safety training programs, incident response plans, and emergency preparedness protocols. Environmental & Regulatory Compliance Ensure compliance with FMCSA, OSHA, EPA, DOT, and other regulatory bodies, conducting regular audits and assessments. Partner with site leaders to implement environmental sustainability initiatives, including waste reduction, energy conservation, and emissions management. Maintain policies and procedures that align with regulatory agencies and other safety/environmental standards. Security & Crisis Management Oversee security programs, physical site protection, and emergency response planning to mitigate security threats. Develop and implement business continuity and crisis response plans, ensuring operational resilience in emergencies. Partner with law enforcement, regulatory agencies, and industry groups to stay ahead of emerging security risks. Training, Development & Employee Engagement Design and lead EHS&S training programs for employees, supervisors, and executives to enhance safety awareness and regulatory knowledge. Provide coaching and mentorship to divisional leaders, ensuring they effectively manage safety and security responsibilities. Foster engagement through safety committees, leadership workshops, and employee-driven safety initiatives. Requirements Required Skills and Qualifications 10+ years of experience in EHS&S leadership, including business partnership roles. Strong knowledge of OSHA, EPA, DOT, and industry-specific safety regulations. Experience in risk assessment, incident investigation, and emergency response. Proven ability to develop and implement EHS&S programs that align with business objectives. Strong leadership, communication, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced and evolving environment. Preferred Skills and Qualifications Advanced degree (MBA or Master's in Occupational Health & Safety, Environmental Health & Safety, Industrial Hygiene, Engineering, or related field). Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), or similar certification. Experience with DOT, OSHA or other regulatory audits. Background in security operations, crisis management, or business continuity planning. Competencies Morality & Integrity Maintains confidence when dealing with sensitive and confidential information and understands what/when to share or escalate situations. Frequently demonstrates respect and appreciation for their team members. Communicates expectations on company policies and code of conduct broadly to employees with relevant examples of good and bad behaviors. Is able to answer moderately complex questions about the information. Enforces adherence to expectations. Communicates transparently and honestly all facts, information or updates. Accountability & Ownership Willingly accepts responsibility for favorable or unfavorable actions performed by themselves or their team members . Sets clear expectations and sense of purpose and communicates achievements through metrics achievement and goal setting. Follows through on negative consequences when expectations are not met with individuals. Enforces a one team attitude and drives the same with others. Admits mistakes and does not get defensive when mistakes are pointed out. Team Management Has general understanding of the needs of business and department objectives and works to meet those needs through training, coaching, promoting, and/or the hiring of new talent. Recognizes wins and successes at both the employee and team levels. Sets expectations and assigns responsibility of deliverables to team members, ensuring their understanding of assignment. Understands varied learning methods among employees and leverages the appropriate methods for situations. Execution Able to be a hands on coach, inspire or develop teams' ability to take on new tasks (stretch assignments) to stretch performance capabilities beyond comfort level to deliver the goals. Influence Able to utilize interpersonal approaches to persuade differing points of view by recognizing underlying needs, motivation, emotions or concerns of others. Uses relevant experiences to provide compelling examples or arguments to convey the message. Connection & Belonging Continually communicates successes and failures within the team and is able to share how successes or failures impact the team or company. Utilizes emotional intelligence tactics when communicating with the team. Fosters an open environment where individuals can feel safe to share ideas and propose solutions. Business Acumen Understands the financial and operational aspects of the business and can make decisions and take action on items that positively affect the bottom line. Can anticipate and react to changes in the business environment. Business Judgment Able to increase profitability through growth decisions or actions taken. Strategic Thinker Executes financial and human capital management goals to meet the business needs and challenges, and communicates potential consequences. Can align action plans to a vision and breakthrough strategies. Clearly pushes back on potential outcomes and impacts. Enables cross training and intentional developmental opportunities to support business continuity and growth. Problem Solver Has the ability to provide input into a solution and provide guidance/expertise in executing the solution. Proactively provides recommendations for making processes more efficient. Creates and delivers documentation and training, where needed, on any changes. Uses tools and resources (technology, etc.) available to them to organize information, produce high-quality outputs, and communicate effective and professionally. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Starting Range: $100,000-$110,000 per year, depending on experience. Hybrid Schedule: 2 days in office required. /Essential Function Primary focus includes the management of all scheduled programs, from soliciting, reviewing and negotiating of all hotels, convention center and vendor contracts to the facilitation of meeting logistics. Provide direct leadership and guidance to the Meeting Services Department, and collaborates with the Education and Exhibits Departments, to plan and produce high-quality and cost-effective educational activities in accordance with ACCME, AMA, AdvaMed, and international guidelines where appropriate. Organizes, analyzes, and recommends locations for education and business meetings. Assist in creating strategic marketing plans, responsible for the overall logistical management of meetings, both educational and committee. Develops and manages activity budgets; provides financial reporting and performance tracking. Basic Functions and Responsibilities 1. Administer the solicitation and negotiation of all meeting-related contracts. Can delegate specific contracts to other team members to initiate. 2. Manage meeting logistics and RFPs for all meetings, educational or committee, including but not limited to hotel, convention center, and vendor contracts, meeting room assignment and set-up, food and beverage, audiovisual, signage, destination management, special events, board, faculty and staff travel, and registration. 3. Directly responsible for the overall Annual Meeting city selection, convention center and hotel contracting. Control all logistics for the Annual Meeting provides support for the technical exhibition. 4. Work directly in partnership procurement and contracting between NASS and other related medical societies, as needed. 5. All duties as assigned by Executive Director and/or Associate Executive Director of Event Services to achieve NASS goals and objectives in promoting the values and mission. 6. Delegate and assign projects to Meeting Services department staff. 7. Maintain a working knowledge of all NASS service areas and provides peer support/back-up as needed. 8. Assists in establishing a productive relationship with members, staff, and volunteers. 9. Track meeting schedules of other spine-related societies and groups to try to prevent overlap of events. 10. Assist in writing, proofing and editing marketing copies and supporting text. 11. Assist in establishing a productive relationship with volunteers, members, staff, as well as contractors, site personnel (hotel and convention center) while striving to enhance the image and reputation of NASS as a pre-eminent, high-quality medical specialty society. 12. Develop and accurately maintain historical / statistical database for all meetings assigned and generate reports as requested. 13. Preparation of the annual and individual program budgets as assigned, monitor financial condition of the programs for cost-effectiveness, approves all expenditures. 14. Provide feedback in developing a marketing strategy for CME activities and products. Analyze member's past annual meeting comments, to identify improvements. Meet with internal resources regularly to coordinate CME educational resource efforts, and to integrate marketing strategy into overall NASS promotional plan. 15. Delegate faculty arrangements, vendor, and logistical needs to various NASS staff. 16. Write, proof, and edit marketing copy and supporting text. 17. Edit, proof, and prepare reference materials for distribution onsite. 18. Evaluate work performance of Meeting Services Department staff. 19. Update conflict calendars as required. Minimum Education/Experience Requirements 1. Bachelor's degree required. 2. Nine years+ of meeting planning experience required. 3. CMP preferred Supervision Received Directly supervised and reviewed by Associated Executive Director of Event Services. Independent in determining work methods and deadlines. Minimal supervision required. Deadlines set by Meeting Services or Education Department, Committees or Board of Directors. Supervision Exercised Meeting Services Department staff Staff and volunteers assigned to off-site programs Relationships Close Contact Meeting Services Department Exhibits Department Education Department IT Department Marketing Department Moderate Contact All other support teams. Volunteer / Member Contact 1. Program committees 2. Board of Directors, President's family 3. Other collaborative partnering organizations and support personnel for assigned individual program activities and projects. Service Providers/Other Partners 1. Primary interface with convention center/hotel/meeting facility for all contractual items, concessions and an effective meeting administration schedule. Other Requirements 1. Highly developed oral, written, and interpersonal communications skills required. 2. Strong sense of commitment and the ability to handle multiple projects with overlapping and simultaneous deadlines efficiently and effectively. 3. Creativity, resourcefulness, and problem-solving skills are a must. 4. Analytical and organizational skills required. 5. Computer literacy is essential (proficiency with Microsoft Office Suites); average to heavy computer usage. 6. Group facilitation skills required. 7. Ability to lift boxes weighing up to 20 lbs. 8. Travel 5-10 times per year required, night and weekend work as needed.