Associate director vs service director

The differences between associate directors and service directors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service director has an average salary of $114,981, which is higher than the $114,223 average annual salary of an associate director.

The top three skills for an associate director include patients, healthcare and project management. The most important skills for a service director are patients, healthcare, and patient care.

Associate director vs service director overview

	Associate Director	Service Director
Yearly salary	$114,223	$114,981
Hourly rate	$54.91	$55.28
Growth rate	8%	28%
Number of jobs	72,370	64,277
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	-	6

What does an associate director do?

An associate director oversees the daily activities and business operations within a particular area. They are primarily responsible for devising strategies that aim for growth in profit and customer satisfaction, implementing policies and standards, evaluate the workforce, providing support to various departments, and setting goals in terms of budget and sales. Furthermore, they must regularly report progress to the director and coordinate with managers and supervisors in the joint effort to reach the vision and mission of the company.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Associate director vs service director salary

Associate directors and service directors have different pay scales, as shown below.

	Associate Director	Service Director
Average salary	$114,223	$114,981
Salary range	Between $79,000 And $164,000	Between $70,000 And $188,000
Highest paying City	South San Francisco, CA	San Francisco, CA
Highest paying state	New Jersey	California
Best paying company	Legalmatch.com	Mayo Clinic
Best paying industry	Pharmaceutical	Technology

Differences between associate director and service director education

There are a few differences between an associate director and a service director in terms of educational background:

	Associate Director	Service Director
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Associate director vs service director demographics

Here are the differences between associate directors' and service directors' demographics:

	Associate Director	Service Director
Average age	47	47
Gender ratio	Male, 52.0% Female, 48.0%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	12%

Differences between associate director and service director duties and responsibilities

Associate director example responsibilities.

Lead implementation of OPPE and FPPE for TJC.
Manage accounting, weekly reports, local contacts, and maintenance of sets, props, and costumes.
Manage all aspects of music ministry - including arranging all music for schedule services special programs and events.
Manage departmental training schedules, work schedules and CPSI electronic medical record (EMR), certifications and competencies.
Manage web development and rebranding initiative.
Create a coordinate university social media committee quadrupling engagement during campaigns and achieving a national twitter trend during commencement.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Associate director vs service director skills

Common associate director skills

Patients, 11%
Healthcare, 8%
Project Management, 6%
Oversight, 6%
Portfolio, 6%
Excellent Interpersonal, 5%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Associate Director
Associate Director vs Service Director

Updated January 8, 2025

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