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  • Construction Project Director

    Blusky

    Associate director job in Columbus, OH

    BRIEF DESCRIPTION: BluSky Restoration wants to know if YOU are interested in being a Construction Project Director for our Central Ohio office in Columbus. Our Project Directors are crucial to our organizational success because they have the ability to estimate and close the sale. This role is vital to our success, as Project Directors are responsible for estimating projects, closing sales, and driving revenue. This is a highly compensated position with UNCAPPED commission potential. Base Salary Range is $70,000 - $100,000 Commission OTE is $70,000 - $200,000 Vehicle Allowance What does a Project Director do? They fix broken buildings! At BluSky, our core values are Excellence, Teamwork, Integrity, Innovation, Empathy, Passion, and most of all FUN! We are a culture of family. The construction Project Director is responsible for estimating, closing the sale of, and managing restoration projects. The Project Director works closely with owners and managers of commercial, multifamily, senior living, healthcare, hospitality, and residential properties damaged by man-made or natural disasters to develop cost estimates for restoration, renovation, environmental, and roofing services. The Project Director is the quarter back of the project, ensuring that budgets and projects are on track through completion. Principal Accountabilities Sales Revenue Profit Margins AR & Collections Managing near-term opportunities Business Development Activity Estimating Proficiency Customer Satisfaction Working with and coordinating with internal teams DUTIES & RESPONSIBILITIES: Sales: Meet or exceed monthly and yearly sales goals Negotiate and execute contracts on behalf of the company Selling all services that BluSky offers Convert opportunities into sales Track and Measure sales and sales opportunities in our CRM and Tracking Sheets Revenue: Oversee and expedite revenue production in accordance with monthly goals Work with all members of the project team to ensure timeliness of deposit, progress, and final billings Provide oversight and direction to the Project Manager in production of revenue Review and collaborate with Project Team on Project schedules Profit Margins: Develop and take ownership of the project budget in compliance with vertical target margins Ensure the accuracy of the budget and modify it during the course of the project, if conditions warrant Seek to improve project profitability by judicious use of vendors, in-house labor, and material suppliers Supervise and monitor project costs to ensure margin integrity AR & Collections: Intentional conversations at the beginning of each project outlining the AR process and setting expectations with the customer for collections Review and understand specific program's for invoicing, payment terms, conditions, and process Perform weekly collection calls on all accounts Weekly reviews for A/R Aging to proactively manage the accounts, monitor lien rights, and follow through on assignments Maintain DSO (Days Sale Outstanding) at or below 75 days Manage Near Term Opportunities: Work directly with clients & claims handling teams to close leads Maintain robust communication with clients to steer direction toward closing Document communication and curate all files in the BluSky CRM systems Business Development Activity: Schedule and attend two business development meetings a week with clients, adjusters, building consultants, etc. Participate in various special events to market BluSky - luncheons, trade shows, award dinners, etc. Entertain clients as necessary to drive business and close sales Partner with business development and Vice President in pursuit of all sales Estimating Proficiency: Accurate sketching of affected areas and use of Matterport technology. Time and Material (T&M) / Xactimate knowledge (need to be able to explain the T&M bill file & justify Xactimate line items) Ability to estimate a project to fit all target margins per the service provided Customer Satisfaction: Consistent weekly communication with all stakeholders (external and internal) Setting expectations upfront with the customer Holding teams accountable to provide updates Check in with the customer throughout the project Email communication should have all stakeholders on the thread Working and coordinating with internal teams: Mitigation Coordinate to get the work authorization signed so we can respond timely Walking the job with the technician team to define the scope of work Share client feedback/changes in scope Review daily T&M sheets with the Mitigation operations team Work directly with the Mitigation operations team Site visit at completion to confirm all work is completed per client expectations Reconstruction Project Kick Offs confirming scope of work and target budget / margin Constant communication with the Project Manager (PM) throughout the course of the project Work with the PM to get timely change orders submitted for approval Work with the PM to send weekly updates Business Development Communicate with the Business Development Manager (BD) about the new opportunity to get it into Salesforce timely Keep the BD on all email communication with the mutual client Update the BD on all changes to the project timely Help the BD update the NTO list that you are both working Project Accountants Oversee completed work authorizations so the PA can get the job into Vista Work with the PA to send out invoices Work with the PA to upload change orders QUALIFICATIONS & REQUIREMENTS: 5+ years of Recent marketing/business development and sales experience in the restoration or construction industry with a proven track record of sales growth Extensive Construction estimating and/or large loss and catastrophe experience Must be able to attend Business Development networking functions 2-3 evenings a week Intermediate-level Microsoft Office skills Experience utilizing Xactimate and other estimating software preferred Experience with social media platforms such as LinkedIn preferred Strong written and verbal communication skills required Strong knowledge of project management, financial processes, and administration required Strong business ethics, integrity, and the ability to perform in highly autonomous environments required OSHA 10 or 30, CPR and First Aid certifications preferred EDUCATION: Bachelor's degree or equivalent experience related to the role is preferred TRAVEL: Minimal out of state travel is required. Some out-of-area and overnight travel may be expected for training, meetings, or jobs. COMPENSATION: BluSky offers a competitive base salary, a bonus plan for qualified positions, auto allowance, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance. BluSky also offers extended benefits such as: Employee Assistance Program (EAP), Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more. WORK ENVIRONMENT AND PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk, and hear. The employee is required to regularly move and walk around the office. EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
    $70k-100k yearly 4d ago
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  • Director, Field Site Operations VI (M6)

    Applied Materials 4.5company rating

    Remote associate director job

    Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Summary: Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. Job Description: The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Key Responsibilities/Qualifications: Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. Stay knowledgeable of competition and important emerging technologies and standards. Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: Preferred, BA/BS in Engineering or Business/Operational Management 7-10+ years of progressive functional experience, within a complex global company. 5+ years of leadership experience in a 24/7 environment Strong Business and Financial Acumen Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. Other Suitability Factors We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a capacity for complexity and temperament that includes: A very mature individual with the right balance of confidence and humility. Process oriented while also strongly developing and relying on interpersonal relationships across the company Executive presence and ability to connect equally well upwards, downwards and sideways in the organization Self-motivated and driven towards excellence A high level of EQ to be able to manage across a large team with significant diversity Ability to distinguish between and prioritizing urgent and important issues Situational awareness and complex decision-making ability appropriate for the situation Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $160k-220k yearly Auto-Apply 50d ago
  • Chief People Officer

    Figure 4.5company rating

    Remote associate director job

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role As the Chief People Officer, you will serve as a strategic leader and the steward of our people, culture, and organizational health, and will report to the Chief Financial Officer as part of the executive leadership team. You will define and lead the entire people strategy, ensuring we build a high-performance, mission-aligned organization where employees feel supported, empowered, and inspired to do their best work. This role spans talent strategy, organizational design, leadership development, compensation and rewards, employee experience, workforce planning, operations, and culture while championing a people-first approach that enables us to scale with clarity, cohesion, and excellence. The CPO will play a pivotal role in shaping the company's long-term direction by ensuring our people practices, structures, and philosophy reinforce who we are and who we aspire to become. What You'll Do Develop a comprehensive, long-term people strategy aligned with company mission, goals, and growth Serve as the principal advisor to the executive team on all organizational and people-related matters Lead and elevate the People team, providing mentorship, strategic guidance, and clear operational direction Build and reinforce a diverse, inclusive, equitable culture where employees feel valued and are able to contribute meaningfully Oversee talent acquisition and leadership hiring, ensuring a strong pipeline and succession strategy for mission-critical roles Drive organizational design initiatives that support scale, efficiency, clarity, and cross-functional effectiveness Strengthen leadership capabilities across the organization through coaching, development programs, and performance enablement Establish and refine compensation, equity, and rewards frameworks that are competitive, fair, and aligned with business strategy Oversee benefits and wellness programs that support the full spectrum of employee well-being Lead change management initiatives that help teams navigate transformation with clarity and confidence Ensure compliance with local, state, and federal employment laws while anticipating regulatory shifts and evolving workforce needs Create a data-driven culture within People Operations, leveraging analytics to measure engagement, inform decisions, and drive continuous improvement Implement systems, tools, and technologies that streamline operations and enhance the employee experience end-to-end Champion employee engagement and retention strategies that reinforce a high-trust, high-performance organization What We Look For 15+ years of progressive HR and People leadership experience, with significant time leading at the executive level Experience operating as a CPO, Head of People, or equivalent leader within a high-growth, fast-paced organization HR leadership experience at a publicly traded company, with clear understanding of public company governance and regulatory expectations Prior experience integrating people operations with business growth strategies and curiosity to understand company's innovative products Proven ability to develop and execute people strategies that support scale, transformation, and long-term company health Prior experience supporting and scaling a large hourly employee population Deep expertise across organizational design, talent strategy, leadership development, compensation (including equity-based compensation) and employee experience Exceptional executive communication skills with the ability to influence, align, and drive outcomes across diverse stakeholders High emotional intelligence, sound judgment, and a people-first mindset grounded in strategic thinking Demonstrated experience leading through change and building resilient, healthy organizations Strong analytical background with the ability to use data to guide decisions, forecast needs, and measure success A track record of building cultures rooted in trust, accountability, performance, and empathy Salary Compensation Range: $250,000 - $300,000/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $250k-300k yearly Auto-Apply 9d ago
  • Chief Operating Officer, Defense & Security

    Skylights of Hawaii 4.2company rating

    Remote associate director job

    About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We're at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we'd love for you to join our growing team of public interest technologists. The work we do matters. About the job Since launching several years ago, our team has grown rapidly. We find ourselves in an exciting position to further deepen our partnerships within the government contracting space, to continue to attract and retain amazing teammates, and to scale our capacity to make an even bigger difference in the world. Currently, our company is organized into three main groups: Executive Office (sets and operationalizes the strategic direction of the company), Federal Health & Civilian (focused on federal health and civilian missions), and Defense & Security (focused on defense, national security, and public safety missions). As the Chief Operating Officer (COO) of our Defense & Security business unit, you'll report directly to Skylight's Vice President (VP) of Defense & Security and be responsible for executing the business unit's strategic direction, managing end-to-end operations, and driving results on a day-to-day basis. This portfolio includes U.S. Department of Defense (DoD) components and security-mission agencies, for example the Department of Justice (DOJ) and the Department of Homeland Security (DHS). What you'll do Collaborate with the VP of Defense & Security and other members of Skylight's executive team (e.g., CEO, COO, VP of Growth) in setting and driving the business unit's long- and short-term strategic direction Lead the execution of the business unit's strategic direction through activities such as organizational-wide goal setting, performance planning, operational planning, and performance management Manage and engage in the day-to-day operations of the business unit, such as overseeing the work of managers, ensuring our client delivery teams are performing at the highest levels, and troubleshooting a variety of issues as they arise Play a direct role in all aspects of growing Skylight's defense & security contract portfolio, including business development, opportunity capture, and bid & proposal Maintain ongoing visibility into the financial, operational, and performance health of the organization, including client projects, to facilitate proactive and sound decision-making Collaborate closely with Skylight's Executive Office, including the COO, to ensure that the business unit's operations align with the core operations of the company as a whole, including finance, accounting, legal, people ops, marketing, communications, growth, contract management, and information technology Build a diverse, inclusive, equitable, and performance-oriented culture, ensuring that team members thrive and organizational outcomes are met Build and maintain trusted relationships with key customers, partners, stakeholders, and vendors What we're looking for Minimum qualifications Experience in defense, homeland security, or justice mission environments Ability to manage a multi-million-dollar profit & loss business, including multiple client engagements with multiple subcontractors Ability to sustain and grow a professional services business through business development, opportunity capture, and bid & proposal Strong understanding of how a professional services and government contracting business works Startup mentality, including a high degree of entrepreneurialism and resourcefulness Excellent general management and leadership skills Outstanding organizational skills, including attention to detail Excellent people management skills Experience building and managing high-performing teams Relentless commitment to diversity, equity, and inclusion Collaborative, supportive leadership style Excellent interpersonal and problem-solving skills Strong business acumen Superb written and oral communication skills Relentless commitment to excellence and quality in everything we do Strong understanding of business functions such as people ops, finance, marketing, business development, etc. Ability to collect, analyze, and derive actionable insights from financial, operational, and performance data Ability to serve as a coach/mentor to other leaders and managers Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients) Passionate about creating better public outcomes through great government services A mindset and work approach that aligns with our core values Ability to travel for work from time to time Nice-to-have qualifications Prior experience working in the civic tech space Experience working in a remote-team environment Don't meet 100% of the criteria but think you can do the job? We'd love to chat anyway! We're on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don't check every box. Other requirements All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. You must be legally authorized to work in the U.S. now and in the future without sponsorship. As a government contractor, you may be required to obtain a public trust or security clearance. You may be required to complete a company background check successfully. Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute. Position type This is a full-time, exempt position. Location This is a fully remote position. Care package Salary The salary range for this position is between $170,000 and $240,000. Benefits Your well-being is important to us, so we focus on supporting you in a variety of ways: Medical insurance, dental insurance, vision insurance Short-term and long-term disability insurance Life and AD&D insurance Dependent care FSA, healthcare FSA, health savings account Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options Business development / sales bonuses Referral bonuses Annual $2,000 allowance for professional development Annual $750 allowance for tech-related purchases Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more) Dollar-for-dollar charity donation matching, up to $500 per year Flexible, remote-friendly work environment An environment that empowers you to unleash your superpowers for public good Interview tips Visit our join page to learn more about how our interview process works. Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them. If you'd like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital. We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.
    $170k-240k yearly Auto-Apply 3d ago
  • Chief Operating Officer

    Sharon 4.0company rating

    Remote associate director job

    SCU Credit Union, an Equal Opportunity Employer, with offices in Sharon, Mansfield, East Walpole, North Attleboro, Brockton, Taunton, and Foxboro. Our mission is to provide a full range of financial services to our members at competitive rates while emphasizing financial soundness, convenience and efficient friendly service. At the same time, we maintain a challenging, rewarding and enriching environment for all employees. The vision of SCU Credit Union is to enhance the economic well being of our members, to nurture long-term relationships and to continue our deep commitment to community service and involvement. Primary Function: Under the guidance of the President, assists in the overall management of the Credit Union. Directs the achievement of strategic goals and objectives through effective management practices. Provide executive level management in Retail, Marketing, IT and Operations. Ensure operational excellence, cross functional alignment, and a culture of continuous improvement. The COO is accountable for building operational scalability, service excellence, and regulatory compliance across all business lines. Key Responsibilities: Align operational strategy with credit union goals, ensuring quality, efficiency and scalability. Design and implement operational processes that support compliance, productivity and exceptional member experience. Ensure that all operational areas, products and services operate in compliance with applicable laws, regulations and internal policies. Develop and maintain internal policies and procedures. Handle escalated member complaints, including those from regulators, attorneys and consumer protection organizations. Identify and implement opportunities to streamline processes, reduce costs and improve service delivery. Serve as the primary executive responsible for vendor oversight, including contract negotiations, service delivery monitoring and performance evaluation. Ensure third party relationships support operational efficiency, compliance and member value. Use data and analytics to identify trends and make informed decisions on forecasts. Build and lead high performing teams with a strong focus on collaboration, accountability, and continuous learning. Promote leadership development, coaching and career growth within the Credit Union. Oversee the development of the marketing and branding strategy. Enhance brand awareness, member engagement and product promotions Conduct due diligence and risk assessment for potential mergers and acquisitions. Ensure proper infrastructure is properly managed. Asses risk assessment throughout the credit union. Review risk limits, plans to mitigate risk, monitor the progress of risk mitigating measures. Requirements Education: Position requires a bachelor's degree with a minimum of 10 years of experience in a senior management role. MBA or Master's preferred. Demonstrated success coaching and motivating team members Significant knowledge of operating systems, policies and operating procedures. Excellent organizational and time management skills Ability to deal with complex problems involving multiple facets and variable. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position will be set up to work remotely and in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools or controls. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision. _________________________________________________________________________ The pay range for this position is $250,000 to $330,000 per year and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. SCU Credit Union is an equal employment opportunity employer. Salary Description $250,000 - $330,000 per year
    $250k-330k yearly 14d ago
  • Vice President of Operational Excellence

    Knipper 4.5company rating

    Remote associate director job

    YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer
    $140k-227k yearly est. Auto-Apply 60d+ ago
  • Managing Partner & Chief Operating Officer (COO) - United States (Prefer East Coast)

    Connected Manufacturing 4.1company rating

    Remote associate director job

    Connected Manufacturing is seeking a seasoned executive leader to join our organization as Managing Partner & Chief Operating Officer (COO). This executive role is central to scaling global operations, strengthening execution discipline, and delivering measurable outcomes for our clients.About Connected ManufacturingConnected Manufacturing partners with mid-market manufacturers to achieve operational excellence through integrated, closed-loop digital manufacturing solutions. We connect engineering, manufacturing, quality, and operations using PLM, MES/MOM, advanced scheduling, IIoT, analytics, and emerging AI capabilities to drive real business outcomes.Why This Role / Why NowConnected Manufacturing is entering an important phase of growth as we expand our global reach, deepen client relationships, and strengthen strategic partnerships. As the organization scales, there is a clear need to further elevate executive leadership capacity to support disciplined execution, operational consistency, and long-term sustainability. The introduction of the Managing Partner & Chief Operating Officer role reflects a thoughtful evolution of the company's leadership model. This position is designed to provide focused executive oversight of day-to-day operations, service delivery, and organizational performance-ensuring the business continues to execute at a high level as complexity and scale increase. Establishing this role allows the CEO to further concentrate on the strategic priorities that are critical to Connected Manufacturing's next chapter, including strengthening relationships with investors and the Board, expanding strategic technology and industry partnerships, supporting key client engagements as a Principal Sales Consultant, and representing the company externally as its market presence grows. For the right leader, this role offers the opportunity to work in close partnership with the CEO and executive team, contributing meaningfully to the company's strategic direction and long-term success. As Connected Manufacturing continues to evolve, this position is expected to grow in scope and influence, offering significant leadership impact and professional growth aligned with the company's future trajectory. Role OverviewThe Managing Partner & COO will work closely with the CEO and Board to translate strategy into operational execution. This leader will oversee global delivery, professional services, internal operations, and performance management while helping shape the long-term growth of the company.Key Responsibilities Partner with the CEO to define and execute company strategy Lead global operations, professional services, and delivery teams Establish scalable processes, metrics, and governance Drive operational excellence and customer success Oversee financial performance, forecasting, and resource allocation Develop and mentor operational leadership Support growth, partnerships, and market expansion First 12-18 Month Success Measures Establish clear operational governance, metrics, and reporting cadence across all delivery functions Improve on-time, on-budget delivery performance and customer satisfaction metrics Scale professional services capacity and utilization while maintaining quality standards Strengthen cross-functional alignment between Sales, Delivery, Engineering, and Customer Success Implement standardized delivery frameworks supporting predictable growth Build and develop a strong operational leadership bench Contribute directly to revenue growth, margin improvement, and overall company performance Serve as a trusted strategic partner to the CEO and Board Qualifications 10+ years of progressive leadership experience with 5+ years in an executive COO or equivalent role Bachelor's degree required; MBA or equivalent advanced degree preferred. Proven experience scaling operations in technology or professional services organizations Strong financial, operational, and strategic acumen Experience leading global, fully remote teams Exceptional executive communication and leadership presence Location & Work EnvironmentThis is a fully remote position. Targeted geographies include Ireland, the United Kingdom, the U.S. East Coast, and other European locations. English fluency is required.CompensationBase Salary: $200,000+ (negotiable; commensurate with background, executive experience, and geographic market data) Variable Bonus: Significant performance-based bonus heavily tied to overall company performance Equal Employment Opportunity Connected Manufacturing is an equal opportunity employer. We are committed to building an inclusive workplace and consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
    $200k yearly Auto-Apply 15d ago
  • Vice President, Payment Operations

    Factor Systems, Inc. 4.5company rating

    Remote associate director job

    The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
    $236k-272k yearly Auto-Apply 22d ago
  • VP, Operations

    Taskus 3.9company rating

    Remote associate director job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best! As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. As Vice President of Operations: You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization Possess a “people first” leadership style with strong communication, interpersonal and leadership skills Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Autonomous vehicles / Fleet management experience (Nice to have). Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $139k-227k yearly est. Auto-Apply 17d ago
  • VP, Managed Cloud Operations

    Resolve Tech Solutions 4.4company rating

    Remote associate director job

    Key Responsibilities: 1. Team Management: - Lead and manage a diverse, round-the-clock team of engineers, including SAP BASIS Administrators, Hana DBAs, Linux/Windows Administrators, and Cloud Engineers. - Foster a collaborative and high-performing team culture. - Conduct regular performance evaluations and provide constructive feedback to team members. 2. Customer Engagement: - Attend customer calls to address and resolve escalations, including P1, P2, and P3 incidents, ensuring timely resolution in a 24x7 operational environment. - Build and maintain strong relationships with customers to ensure satisfaction and retention. - Participate in customer onboarding processes and meetings to understand their requirements and expectations. 3. Performance Evaluation: - Perform regular performance evaluations for team members, setting clear goals and development plans. - Identify and address any performance issues promptly and effectively. - Recognize and reward high-performing team members. 4. Hiring and Onboarding: - Manage the recruitment process to attract and hire top talent for the team. - Oversee the onboarding process to ensure new hires are integrated smoothly and effectively into the team. 5. KPI and QBR Preparation: - Prepare and present key performance indicators (KPIs) and Quarterly Business Reviews (QBRs) to internal stakeholders and customers. - Analyze data to identify trends and areas for improvement, implementing necessary changes. 6. Customer Onboarding and Meetings: - Take an active role in customer onboarding, ensuring a seamless transition and understanding of the service offerings. - Regularly meet with customers to discuss their needs, provide updates, and gather feedback. 7. Deliverable Management: - Ensure that all deliverables are met within the agreed timelines and quality standards, maintaining high service levels in a 24x7 operational environment. - Monitor project progress and address any issues that may impact delivery. 8. RFP/RFI Development: - Participate in the development and response to Requests for Proposals (RFPs) and Requests for Information (RFIs). - Collaborate with cross-functional teams to create compelling proposals that meet customer requirements. 9. Team Development: - Invest in the continuous development of the team through training, mentorship, and career development opportunities. - Encourage innovation and the adoption of best practices within the team. 10. 24x7 Operational Oversight: - Ensure continuous monitoring and support of cloud environments to maintain high availability and performance. - Implement robust incident management and escalation processes to address issues promptly, minimizing downtime. - Coordinate with global teams to ensure seamless 24x7 operations and handovers. 11. Growth in Commercial Space: - Develop and execute strategies to expand the organization's presence in the commercial sector. - Identify new business opportunities, forge partnerships, and drive revenue growth in the commercial market. - Collaborate with the Sales and Marketing teams to develop targeted campaigns and offerings for commercial customers. 12. Framework Development: - Develop and implement a comprehensive framework for the Managed Cloud Delivery business. - Establish standard operating procedures, best practices, and governance models to ensure consistent and high-quality service delivery. - Continuously improve the framework based on industry trends, customer feedback, and internal assessments. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred. - Extensive experience in managing teams in a Managed Cloud Delivery environment, including 24x7 operations. - Strong understanding of SAP BASIS, HANA, Linux/Windows administration, and cloud engineering. - Proven track record of successfully handling customer escalations and delivering exceptional customer service. - Excellent leadership, communication, and interpersonal skills. - Ability to analyze data, prepare reports, and present findings to stakeholders. - Experience in the recruitment and onboarding of technical staff. - Strong organizational and project management skills. - Ability to work effectively under pressure and manage multiple priorities. - Experience with 24x7 operational support and incident management. - Demonstrated ability to grow business in the commercial space. - Experience in developing and implementing business frameworks and standard operating procedures. - AWS Cloud Certifications(Architect/Professional) - Azure/GCP Certification is a plus - DOD Clearance
    $144k-213k yearly est. Auto-Apply 60d+ ago
  • Chief Operating Officer

    Center for Internet Security 4.2company rating

    Remote associate director job

    The Chief Operating Officer (COO) is part of the Executive team and reports to the Chief Executive Officer. The COO is responsible for overseeing day-to-day operations of the Center for Internet Security. Partnering with the President and CEO, the COO provides direction and guidance to CIS operating organizations and support functions. In addition, the COO monitors performance across CIS to ensure consistency with established goals and performance targets. The COO is also the focal point for ensuring inter-organization coordination and cooperation to achieve CIS objectives and to ensure the success of major initiatives undertaken by CIS. As a member of CIS's executive leadership team, the COO participates in and contributes to the overall enterprise business model, operating model, and business strategy development. The COO brings current knowledge as well as future vision for leveraging information and technology in business model design, business capability performance re-engineering, and product and service development and support. Although headquarters are in Albany, NY, this individual is expected to work remotely. Anticipated travel to the headquarters is 15% or less. The base salary range for this position is $300,000 - $400,000 in addition to a 40% incentive bonus. The actual salary offered will be determined based on multiple factors including internal equity, location, and the individual's job-related knowledge, skills, and experience. What You'll Do: Serve as an advisor to the President and Chief Executive Officer (CEO) regarding operational performance and overall corporate strategy Provide guidance and coordination of key strategic business initiatives, annual operating plan, and budget Provide leadership, including consultation, coaching and mentorship to CIS senior leaders, during work plan development, budgeting and allocation, monitoring of progress and evaluation of outcomes Facilitate the establishment and oversight of cross-functional and cross-business unit teams Develop, recommend, implement, and evaluate operational policies and oversee implementation of CIS policies and procedures Support development of new programs based on strategic objectives Identify and work to alleviate obstacles to ensure operational efficiency Create effective measurement tools and performance metrics to gauge the efficiency and effectiveness of internal and external processes Assist with internal communications among CIS leaders/teams regarding major activities and action items Attend and participate in meetings regarding key activities and keep the CEO and the CIS Board informed of progress and/or issues Leads communications and initiatives across teams to promote organization-wide opportunities for innovation Oversee the launch, implementation, and monitoring of multiple projects across teams and departments; provides timely feedback and recognition regarding timelines and quality of deliverables Integration and organization of operational systems, programs and plans to support achievement of strategic objectives, including implementing and operationalizing new business plans, policies, and programs Drive company results from both an operational and financial perspective, working closely with the CFO, CEO, and other key executive team members Oversee the promotion and broad delivery of innovation across the organization; ensure new approaches, initiatives, and/or knowledge is communicated in a timely manner and with common messaging Align the strategic priorities of the organization to team/department goals; provide opportunities for vertical and horizontal communication to allow for progress reporting on deliverables and recommend course change adjustments, as needed Establish strategic partnerships and relationships with government and business organizations that further the accomplishment of CIS's mission Lead efforts to ensure a strong and healthy internal culture by being an agile, strategic, creative, and innovative leader Other tasks and responsibilities as assigned What You'll Need: Bachelor's degree in Computer Science, Information Technology, Business, or related field 15+ years of progressive leadership and management experience Business-minded, technically astute executive with proven success driving strategic planning, operational excellence, and innovation within technology or cybersecurity-focused organizations Demonstrated experience at the executive level overseeing multi-functional operations in a complex, mission-driven, or technology-focused organization Proven ability to scale and optimize operations in organizations with commercial product portfolios and/or service delivery functions Experienced in shaping and reinforcing a mission-driven culture that emphasizes integrity, collaboration, and continuous improvement Demonstrated ability to manage and strengthen partnerships across government, nonprofit, and private-sector organizations Experience developing and implementing key performance indicators (KPIs) and operational metrics to measure progress against strategic goals Strong financial acumen to manage budgets, forecasts and make sound financial decisions Must be authorized to work in the United States PREFERRED QUALIFICATIONS: Master's Degree Professional experience in the field of cyber security or related technical industry At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range: USD$300,000.00 - $400,000.00
    $132k-174k yearly est. Auto-Apply 57d ago
  • Vice President, Revenue Operations (Remote)

    Teaching Strategies, LLC 3.7company rating

    Remote associate director job

    Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable. This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit. Specific Roles & Responsibilities: GTM Strategy & Alignment Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market Refine design of our GTM organization, territories, quotas, and headcount Optimize compensation plans and special incentives to best align with our growth strategy Deal Pricing & Execution Support Orchestrate Deal Desk to provide an efficient process for cross-functional alignment Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin Calculate commissions consistent with compensation plans Provide ongoing support to salespeople to win and close deals Analytics, Reporting & Planning Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics Equip marketing with quantitative evaluation of sales enablement investment. Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention Process Optimization Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams Evaluate and integrate new tools that drive productivity, automation, and insights Team Management Manage and develop a small yet high-impact team to deliver on this mandate Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred) Strong leadership, stakeholder management, and communication skills Comfortable balancing strategic planning with hands-on execution and detail Prior experience managing a team Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)
    $142k-226k yearly est. 27d ago
  • Chief Operating Officer (COO) - Mortgage Lending (REMOTE)

    Amerisave Mortgage 4.3company rating

    Remote associate director job

    AmeriSave Mortgage Corporation is one of the nation's leading direct mortgage lenders, recognized for providing low rates, transparent pricing, and a streamlined, tech-driven customer experience. For over two decades, we've empowered homeowners and homebuyers through innovative financing solutions and an unwavering commitment to service excellence. As we continue to grow and evolve, we are seeking a strategic, forward-thinking Chief Operating Officer to join our executive leadership team and help shape the future of AmeriSave. Role Overview The Chief Operating Officer (COO) will be responsible for leading and optimizing the day-to-day operations of the company, ensuring alignment with our strategic vision and business goals. Reporting directly to the Chief Executive Officer (CEO), the COO will provide leadership across multiple functional areas, including loan origination operations, servicing, compliance, technology, and customer support. The ideal candidate will possess deep industry knowledge, a proven track record of operational excellence, and strong leadership skills. Key Responsibilities * Operational Strategy & Execution * Develop and implement operational strategies, policies, and procedures that align with AmeriSave's mission, vision, and long-term objectives. * Streamline processes to maximize efficiency, scalability, and profitability while maintaining a customer-centric approach. * Leadership & Team Management * Lead, mentor, and build high-performing teams across various functional areas, fostering a culture of collaboration, accountability, and continuous improvement. * Identify and address skill gaps, promote professional development, and champion diversity, equity, and inclusion initiatives. * Financial & Performance Management * Oversee operational budgets, cost management, and resource allocation to meet financial targets and drive business growth. * Establish and monitor Key Performance Indicators (KPIs) to measure organizational effectiveness and guide decision-making. * Regulatory Compliance & Risk Management * Ensure strict compliance with all regulatory requirements and industry standards, implementing robust risk management practices. * Collaborate with legal, compliance, and audit teams to maintain transparent governance and mitigate potential exposures. * Technology & Innovation * Partner with the Chief Information Officer (CIO) and technical teams to implement and enhance cutting-edge technologies that support a seamless loan origination and servicing platform. * Champion process automation and digital transformation to enhance customer experience, reduce costs, and improve turnaround times. * Cross-Functional Collaboration * Collaborate with Sales, Marketing, Finance, and other executive stakeholders to align operational priorities with overall business objectives. Qualifications & Experience * Education * Bachelor's degree in Business, Finance, Operations Management, or a related field (MBA or advanced degree preferred). * Professional Experience * Minimum of 10 years of senior leadership experience in the mortgage or financial services industry, with a deep understanding of loan origination, servicing, and regulatory frameworks. * Proven track record of driving operational excellence, scaling teams, and implementing strategic initiatives in a fast-paced, highly regulated environment. * Demonstrated success in managing cross-functional teams and delivering on ambitious performance targets. * Skills & Competencies * Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate diverse teams. * Strong analytical mindset with a data-driven approach to problem-solving and decision-making. * Excellent organizational and project management skills, with the ability to prioritize and execute multiple initiatives simultaneously. * High level of integrity and business ethics, embodying AmeriSave's commitment to customer advocacy and compliance. What We Offer * Competitive Compensation & Benefits * Attractive executive compensation package, including base salary and performance-based incentives. * Comprehensive health, dental, vision, and retirement plans. * Professional Growth * Access to ongoing leadership development, mentorship programs, and industry conferences to support continuous learning. Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. Compensation: Annual compensation range for this position is $350,000 - $1M. Compensation commensurate with experience. Benefits: * 401(k) * Dental insurance * Disability insurance * Employee discounts * Health insurance * Life insurance * Paid time off * 12 paid holidays per year * Paid training * Referral program * Vision insurance AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement ("Policy") can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
    $142k-185k yearly est. Auto-Apply 60d+ ago
  • Chief Operating Officer

    NSI 4.5company rating

    Remote associate director job

    Job Title: Chief Operating Officer Reports to: Chief Executive Officer Job Type: Full-time We are a rapidly growing player in the natural private label food industry (40+ team members), dedicated to providing high-quality, organic, and sustainably sourced food products. Our commitment to excellence, innovation, and ethical business practices sets us apart in the industry. Our key ingredient to success is the team itself and as we continue to expand our product portfolio and market presence, we are seeking a strategic and hands-on operations professional to join our dynamic team to drive operational excellence across the organization. Position Overview: The Chief Operating Officer (COO) will play a critical role in leading and managing some of the company's core functions, including operations, food safety, IT/systems, and in a later phase, finance. The COO will be responsible for ensuring that these departments operate seamlessly and in alignment with the company's strategic goals and mission to deliver exceptional products. This role demands a strategic thinker with strong business acumen, deep experience in the food industry, and a passion for contributing to the overall growth and success of the company. Key Responsibilities: Quality & Food Safety: Manage the quality and food safety executives. Ensure the highest standards of food safety across all manufacturing and distribution processes. Develop, implement, and monitor food safety programs to maintain compliance with regulatory requirements and industry best practices. Lead initiatives to continuously improve food safety protocols and ensure the delivery of safe, high-quality products to consumers. Ensure all operations comply with relevant regulations and industry standards. Operational Leadership: Manage the team that oversees the operations in North America Lead and manage all aspects of the company's operations, ensuring efficiency & OTIF. Develop and implement operational strategies that support the company's growth. Oversee supply chain management, production & supply chain processes, and logistics to optimize efficiency and minimize costs. IT/Systems Management: Manage IT/Systems executives Oversee the integration and management of IT systems that support the company's operational & financial needs. Ensure the IT infrastructure is robust, secure, and capable of supporting the company's growth. Drive the adoption of innovative technologies that enhance operational efficiency and data management. Financial Management: Manage the finance executives. Oversee the finance department, ensuring sound financial management, budgeting, forecasting, and optimizing resource allocation and capital expenditures to support the company's objectives. Collaborate with the finance team to develop financial strategies that align with the company's goals for profitability. Monitor financial performance and implement corrective actions to address any deviations from the company's financial plans. Leadership and Strategy: Collaborate with the Sourcing & Development team. Provide strong leadership to department heads, fostering a culture of collaboration, innovation, and accountability. Work closely with the CEO and executive team to develop and implement the company's strategic plans. Act as a key decision-maker in operational, financial, and strategic matters, ensuring the company's long-term success. Qualifications: Bachelor's degree in Business Administration, Operations Management, Food Science, or a related field. Master's degree preferred. Minimum of 15 years of experience in operations and supply chain management, with at least 7 years in a leadership position as VP, Director or equivalent. Proven experience managing a network of food manufacturing facilities in both the US and emerging markets with responsibilities in Food Safety & Operations. Experience dealing with North American retailers is required. In the food private label industry is a strong plus. Strong knowledge of IT systems management within a manufacturing environment with proven experience of ERP implementation and use. Demonstrated success in driving operational efficiency, creating & optimizing processes, and food safety / quality control. Familiarity with regulatory requirements and industry standards in the food sector. Excellent leadership, communication (Spanish is a plus), and team-building skills. Strategic mindset with the ability to balance short-term objectives with long-term growth goals. Willingness and ability to travel domestically and internationally as needed. Benefits: Competitive compensation package that includes base salary, bonuses and equity opportunity. 100% employer paid premium health insurance including medical, dental and life insurance Supplemental coverage for vision, disability insurance, cancer, and hospital stays Generous vacation, paid holidays (14), sick/mental health days (6), and you get your birthday off 401(k) retirement plan with employer match Flexible, remote position. Must be based in the Chicago area. NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Please direct all recruiting and candidate inquiries to **************. Contacting other team members or departments will result in your message not being reviewed.
    $119k-178k yearly est. 60d+ ago
  • Global Service Delivery, Director

    Astreya 4.3company rating

    Remote associate director job

    What this Job Entails: The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Directs and controls the activities of a broad functional area through department managers within the company. Works with other senior managers to establish strategic plans and objectives. Works on complex issues where analysis of situations or data requires in-depth company knowledge. Your Roles and Responsibilities: Provide leadership to diverse operations Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience. Builds and strengthens relationships with executives and/or major customers. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $132,240.00 - $208,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $132.2k-208.8k yearly Auto-Apply 60d+ ago
  • Director of Finance, Financial Services

    World Insurance Associates 4.0company rating

    Remote associate director job

    Objective World Investment Advisors is currently seeking a Director of Finance to provide strategic financial leadership and oversight to drive the financial health and performance of the organization. The Director of Finance will be responsible for developing and implementing financial strategies, managing budgeting and forecasting processes, ensuring compliance with regulatory standards, and delivering data-driven insights to support executive decision-making. This role will play a key part in optimizing capital structure, enhancing profitability, and supporting sustainable growth within the dynamic landscape of the financial services industry. Typical Duties and Responsibilities Creating forecasts that get updated on a regular basis (e.g., each month or maybe 1x/quarter). Running point on creating the budget each year Building the templates and/or implementing the tools to obtain input from unit leaders, department heads, etc. Loading the data into NetSuite once the budget is complete Meeting with unit leaders and/or department heads to review their budgets Provide detailed analysis/write-up on budget vs. actual each month Review reported results vs. budget to identify variances Meet with unit leaders and/or department heads to review variances (both positive and negative) Identify opportunities to either grow revenue or improve margins Prepare board materials to support Renae/Troy when they meet with the board Work with accounting to identify ways to improve analytical reporting capabilities E.g., review results with Controller to identify any data anomalies Work with colleagues to transition new acquisitions into “standard FPA process” for forecasting and reviewing budget vs. actual Identify data sources that we can leverage to improve analytical capabilities Support Accounting team with miscellaneous projects Participate in the M&A process to help evaluate acquisition targets Position Requirements A Bachelor's degree in accounting, or a Bachelor's degree in business with emphasis in accounting, is required. Degree(s) must be from a credible college or university Excellent technology and communication skills Ability to work independently to manage time and prioritize tasks efficiently. Be a motivated self-starter who can make thoughtful, deliberate decisions with minimal assistance. The desire to be an enthusiastic, cooperative team player who is always seeking ways to improve processes. Compensation The salary for this position generally ranges between $170,000-$180,000. This range is an estimate, based on candidate qualifications and operational needs. The position will also be eligible for up to a 15% annual bonus. Perks & Benefits 401(k) with Employer Match Health Insurance (with HSA option) Dental Insurance Vision Insurance Life Insurance Flexible Paid Time Off Policy Flexible Spending Account (FSA) Healthy Work/Life Balance Maternity/Paternity Leave Policy Remote Work Opportunity About World Investment Advisors As part of World Insurance Associates, World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier wealth management and retirement plan investment advisory services to individuals, high net worth families and employers. Collectively, WIA and its affiliates advise pm $76B assets 1 across 65 offices and 310 team members. Stimulating Environment At World Investment Advisors, we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants. Team-Oriented Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities. Why World? Great company culture with an awesome team-oriented atmosphere! Mentorship Opportunities Ability to serve on different internal steering committees (Charitable Giving, DEI, Social, etc.) Professional growth opportunities Friendly and collaborative work environment Employee perks including fun team building opportunities, yoga/wellness, charitable giving/volunteering World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. World is committed to equality and deeply believes in diversity in sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different. 1 As of December 31, 2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
    $170k-180k yearly Auto-Apply 60d+ ago
  • Veterinary Director of Field Operations - Central Division

    Bluepearl 4.5company rating

    Remote associate director job

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
    $70k-106k yearly est. Auto-Apply 60d+ ago
  • Ventura Trust - Chief Operating Officer

    Eide Bailly LLP 4.4company rating

    Remote associate director job

    Ventura is seeking a dynamic Chief Operating Officer to champion a vision of sustained success, organizational growth, and excellence. The COO will be responsible for setting and achieving annual objectives, nurturing a collaborative and team-oriented culture, tracking key performance metrics, and overseeing the Client Support Group, Controller, and Compliance Officer. This role reports directly to the CEO and, indirectly, to a five-member board-two of whom are independent directors. Founded in 2016, Ventura became a Minnesota non-deposit trust company in December 2022, regulated primarily by the Minnesota Department of Commerce. We specialize exclusively in fiduciary services for Employee Stock Ownership Plans (ESOPs), serving over 180 ongoing clients across 31 states. Each year, Ventura acts as trustee for approximately 30 transactions, mainly new ESOP formations and third-party sales, and receives more than 115 referrals annually from ESOP professionals, contributing to exceptional, consistent growth. As a newly formed employee-owned company, every team member now contributes directly to Ventura's financial success, making profit and growth a shared objective. EOE Responsibilities We value strong, transparent communication and believe that building meaningful relationships with staff, vendors, and advisors is crucial. The ideal candidate will demonstrate comfort with systems and software, a passion for ongoing learning about the ESOP industry, and a commitment to high professional standards. Responsibilities also include management of customer service, compliance, human resources, cybersecurity, vendor partnerships, financial analysis, insurance, and reporting. Marketing and legal management will also report to the COO after a transition period. Ventura operates as a fully remote organization, with a team of 20 employees across eight states. Success in this environment requires teamwork, personal accountability, dedication to superior performance, a hands-on approach and a drive for continuous improvement. Qualifications Ideal candidates possess at least five years of proven operations experience, a strong commitment to serving the needs of both internal and external stakeholders, and robust financial acumen. Documentation of this background is required for consideration.
    $89k-114k yearly est. Auto-Apply 13d ago
  • Salesforce Financial Services Cloud Director, Enterprise

    Slalom 4.6company rating

    Associate director job in Columbus, OH

    Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. Job Title: Director, Financial Services Cloud - Salesforce As a Director in our Global Salesforce Financial Services Cloud capability practice, you'll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals. This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers. This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement. The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on supporting sales pursuits, providing subject matter leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with regional market leadership for an account and/or set of accounts. Responsibilities: Support sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle. * Supports sales pursuits and sales process in partnership with local market leadership and global industry and capability leaders * Proactively engages capability leadership; partners with go to market leaders, regional leaders to help solution the engagement approach and scope for our clients * Determines sales strategy inclusive of win themes in partnership with regional market sales leadership * Manage an overall team utilization target of 76% * Supports development of proposal and statement of work * Drives decision making on deal structure in partnership with sales solution leads * Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates) * Work closely with Slalom's Talent Acquisition team to attract the best Salesforce talent in the market * Identifies pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress * Actively participates in driving pursuits to closure and supports contracting process in partnership with regional and local sales leadership Business development: Focuses on increasing our Financial Services Cloud footprint across Banking, Insurance and Wealth and Asset Management accounts * Responsible for $15-20M+ annually within the Financial Services Cloud Capability * Proactively thinks beyond the project and product to continue to expand our engagements with our clients * Serves as a bridge between pursuit and delivery teams; focuses on identifying opportunities to expand our footprint on accounts to bring more to our customers in partnership with Salesforce and other capabilities * Leverages relationships across the ecosystem to nurture leads, opportunities, and existing partnerships Client Engagement Management: Builds and cultivates relationships with senior clients (project sponsor, director level and above) * Shares industry and product thought leadership in partnership with Slalom Industry and Salesforce Industry Capability leadership * Identifies opportunities for Slalom to continue to help our clients achieve business objectives * Partners with in-market Accountable Executives and Client Partners to ensure customer success and satisfaction, using Slalom's "Customer Love" survey criteria Delivery & Delivery Excellence: Exceptional client delivery; responsible for ≥60% individual utilization delivering industry specific solutions and offerings * Engages as part of client project teams ranging from 2-15+ consultants, and brings industry perspective and expertise to the overall project engagement * Keeps a pulse on industry trends through client engagement and delivery and provides feedback and insights to industry leadership to inform our solution program * Provides oversight and project delivery governance best practices, and oversees project delivery quality Industry & Platform Expertise: * 10+ years' experience in the Financial Services industry * 10+ years' consulting experience * 3+ years' leading Financial Services Cloud programs * Maintains awareness of industry best practices (working with Industry leaders) * Broad understanding of Salesforce and the Financial Services ecosystem and offerings (working with Capability leaders) Qualifications: * Minimum 3-5 years of account/delivery management experience * Experience working with banking customers and experience in a large consulting environment * 3-5 years' experience selling and delivering within the Salesforce Financial Services ecosystem * Previous sales and consulting experience, as well as experience working in an account leadership and/or customer success role * Prior experience meeting and exceeding sales targets of a similar size * Skilled at leading teams through complex technology solution sales * Passionate about financial services, and technology * Proven track record in selling through exceptional client delivery * Experienced in building relationships with customers (director level and above) * Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business * Strong customer service and interpersonal skills * Budget and project management experience * Excellent verbal and written communication skills * Able to travel up to 30% About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: East Bay, San Francisco, Silicon Valley: Director: $192,000-$307,000 San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester: Director: $175,000-$281,000 All other locations: Director: $161,000-$258,000 In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We will accept applicants until January 30, 2026, or until the position is filled. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
    $192k-307k yearly Easy Apply 11d ago
  • Vice President, Revenue Operations

    Renaissance Learning North America 4.8company rating

    Remote associate director job

    About Renaissance When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We're seeking a strategic, collaborative, and forward-thinking leader to join us as our Vice President, Revenue Operations. In this high-impact role, you'll shape and lead a world-class Revenue Operations function that powers scalable growth, drives operational excellence, and enables our go-to-market teams to thrive. You'll bring deep experience in Revenue or Sales Operations-ideally within a mature SaaS environment-and use your expertise to optimize how we generate, manage, and accelerate revenue. This role offers the opportunity to influence cross-functional strategy and deliver meaningful business outcomes in partnership with key leaders across Sales, Customer Success, Revenue Enablement, and beyond. Reporting to the SVP of Sales for North America, you will collaborate closely with Area and Regional VPs of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement to drive alignment, clarity, and execution across our revenue-generating teams. We're looking for a leader who is equally comfortable with data and strategy-someone who can translate insights into action, and action into results. Your experience should include: Expertise in sales operations, CRM and data systems, sales compensation design, and performance analytics. A track record of building efficient processes, empowering teams, and delivering sustainable revenue outcomes. Strong communication and collaboration skills that foster trust and influence across all levels of the organization. You'll thrive in this role if you're driven by impact, energized by complexity, and motivated to lead through change. The ideal candidate is a motivating people leader who brings both strategic vision and operational rigor to the table, and who is passionate about building inclusive, high-performing teams. If you're ready to shape the future of Revenue Operations at Renaissance and help us achieve our next chapter of growth, we'd love to meet you! Critical Success Factors Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team Identifying standard sales administration processes and driving consistency and efficacy. Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization's revenue generation capacity Creation and Administration of compensation plans for multiple sales and customer success roles Organizational planning and staffing for effective revenue administration Qualifications The Ideal Candidate Will Have: 7+ years Sales or Revenue Operations experience in a Saas organization Significant experience in leading cross-functional teams, especially across sales, marketing, and customer success Strong skills in data analysis and business intelligence tools Excellent leadership skills; ability to manage and grow high-performing teams. Extensive knowledge of CRM systems (Salesforce, Gainsight, HubSpot, etc.) and best practices for design and administration Preferred Qualifications Educational Technology experience Passion for driving excellence in revenue operations and sales administration Strong presentation skills and influencing skills with senior executives Additional Information All your information will be kept confidential according to EEO guidelines. Base Salary Range: $176,300 - $215,000. This range is based on national market data and may vary by experience and location. #LI-Remote Benefits for eligible US employees include: World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth Health Savings and Flexible Spending Accounts 401(k) and Roth 401(k) with company match Paid Vacation and Sick Time Off 12 Paid Holidays Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program Tuition Reimbursement Life & Disability Insurance Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************
    $176.3k-215k yearly Auto-Apply 21d ago

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