Top Associate Director Skills

Below we've compiled a list of the most important skills for an Associate Director. We ranked the top skills based on the percentage of Associate Director resumes they appeared on. For example, 15.9% of Associate Director resumes contained Ensure Compliance as a skill. Let's find out what skills an Associate Director actually needs in order to be successful in the workplace.

The six most common skills found on Associate Director resumes in 2020. Read below to see the full list.

1. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Associate Director jobs:
  • Conducted review of applications for teacher certification to ensure compliance with certification policy for various positions within the Department of Education.
  • Project managed complex international ethics & compliance matters which resulted in collaborative and timely agreement on corrective actions to ensure compliance.
  • Developed and implemented quality programs in department to ensure compliance with company policy and current Good Manufacturing Procedures.
  • Determined eligibility and satisfactory progress to ensure compliance with rules and maintained accurate records, reports and forms.
  • Provided in-service and off-site training to managerial and executive staff to ensure compliance in accordance to District regulations.
  • Evaluate manufacturing and labeling changes and promotional materials for regulatory impact and to ensure compliance with applicable regulations.
  • Monitor the overall operations of the program to ensure compliance with all regulatory requirements and accreditation standards.
  • Partner with other Technology teams to ensure compliance with Federal or internal regulatory requirements and security measures.
  • Monitor quality and appropriateness of all services provided by office/field staff to ensure compliance and client satisfaction.
  • Submit budget requests and monitor purchases and expenditures to ensure compliance with budgetary and purchasing guidelines.
  • Monitor daily activities and performance to ensure compliance with all service level and operational level agreements.
  • Supervised operations of residential and vocational programs to ensure compliance with regulatory requirements and accreditation standards.
  • Perform monthly audits of faculty sponsored accounts to ensure compliance with university and agency regulations.
  • Managed all document control activities and personnel to ensure compliance with customer and regulatory requirements.
  • Complete and/or validate monthly audits of other programs to ensure compliance with regulations and policies/procedures.
  • Performed legal research related to state insurance regulations to ensure compliance with reinsurance agreements.
  • Managed operations and activities to ensure compliance with department and organizational policies and procedures.
  • Develop procedures to ensure compliance with all continuing education requirements for firm and individuals.
  • Manage budget development to ensure compliance with corporate governance and adherence to policy.
  • Reviewed and approved financial and non-financial disclosures to ensure compliance with state regulations.

Show More

2. Financial Statements

high Demand
Here's how Financial Statements is used in Associate Director jobs:
  • Developed strategic platform to provide self-service tools for business users to customize processing for thousands of financial statements and regulatory filings.
  • Complete elimination entries and college allocations necessary to finalize consolidated financial statements, individual college financial statements and regulatory reporting.
  • Composed credit reviews by evaluating client financial statements, consumer credit scores and analyzed collateral used to support proposed loans.
  • Prepared and reviewed filings for the Montana State Auditor including Annual Statements and audited financial statements.
  • Prepare and submit monthly/quarterly broker-dealer activity for FINRA compliance reporting as well as year-end financial statements.
  • Directed financial management functions including preparation of monthly financial statements and year-end audited financial statements.
  • Analyzed and provided staff feedback using local and international food division financial statements.
  • Supervised billing and prepared financial statements for center serving 110+ participants.
  • Assisted external auditors in annual audit ensuring accuracy of financial statements.
  • Reviewed financial statements, engineer reports, environmental studies and appraisals.
  • Assisted in the preparation of quarterly Tides Network Consolidated Financial Statements.
  • Prepared, analyzed and distributed monthly and annual financial statements.
  • Prepared consolidated financial statements, led weekly pipeline executive meeting.
  • Prepared monthly financial statements and distributed tasks among team members.
  • Prepared monthly financial statements with footnotes provided to partnership.
  • Prepared monthly financial statements for program operations.
  • Coordinated annual audits and prepared financial statements.
  • Compiled and prepared comprehensive financial statements.
  • Lead the annual audit process, including drafting the financial statements and providing timely and accurate information to external auditors.
  • Recorded $900M per month in revenue ($2.1B each quarter-end) accurately for 10Q and 10K financial statements.

Show More

3. Strategic Plan

high Demand
Here's how Strategic Plan is used in Associate Director jobs:
  • Streamlined, developed, and communicated a new recruiting process involving various departments through collaborative feedback and strategic planning sessions.
  • Provided advisory services and strategic planning and leadership across collaboration and content management service areas in support of enterprise portfolio.
  • Provided up-to-date information concerning project status, disease and production trends, and the regulatory environment critical to strategic planning.
  • Serve on CAPS leadership team which involves strategic planning, policy development/analysis and coordination and supervision of agency programs.
  • Provided leadership in strategic planning across collaboration and content management service areas in support of enterprise-wide and divisional programs.
  • Supported the development and implementation of strategic plans to meet the assigned organizations financial commitment to the customer.
  • Analyzed market trends and competitor movement; facilitated strategic planning; conducted financial analysis of new business opportunities.
  • Simplified division level reporting processes enabling division management to view revenue activity in relation to their business strategic plans
  • Analyzed, interpreted and extrapolated project and model data to draw conclusions and make strategic planning recommendations.
  • Initiated strategic planning and execution of call center operations for the continuous improvement of the customer experience.
  • Provide communications leadership, strategic planning, and marketing program management for multiple public health initiatives.
  • Facilitated decision making by presenting proposals to C-suite executives and participating in strategic planning.
  • Develop and implement strategic plans for high-profile, policy and technical academic research institute.
  • Designed and implemented strategic plans for cultivating, receipting, acknowledging and stewarding donors.
  • Develop and implement marketing and communication initiatives to align with department's strategic plan.
  • Developed and conducted strategic planning sessions for key digital properties including competitive analyses.
  • Worked closely with corporate planning department of Medical Center in establishing Strategic Plan.
  • Guided short- and long-range strategic planning to drive achievement of organizational development initiatives.
  • Compile & analyze monthly key performance indicator reports to continually refine strategic plans.
  • Provided technical expertise on matters relevant to strategic plan for National Telecommunications.

Show More

4. Oversight

high Demand
Here's how Oversight is used in Associate Director jobs:
  • Exercised oversight of the Laboratory Animal Medicine office and supervised animal facility management personnel and veterinary staff including animal program veterinarians.
  • Managed operations including leadership & personnel management of para-professional & professional staff, and the design & oversight of therapeutic protocols.
  • Developed and directed departmental oversight program to monitor professional billing and adherence to policies and procedures across 22 decentralized departments.
  • Provided program and clinical oversight of a newly formed residential rehabilitation program serving previously hospitalized adults with serious mental illnesses.
  • Provided operational and clinical oversight to nursing staff to ensure that all day to day activity supported clinical excellence.
  • Provided crises management and operational oversight and direction for the Residence Life serving approximately 4,700 students including Greek Row.
  • Provided statistical direction, technical oversight, and consultancy for major projects and on projects involving complex statistical analyses.
  • Provided leadership for the maintenance of the validation quality systems across sites to ensure quality oversight and continuous improvement.
  • Provided Quality oversight for regulatory documents associated with stability supporting the filing of the 13v European and Domestic Licenses.
  • Provide vision and oversight for day-to-day operations of a comprehensive academic support unit serving an undergraduate population of 25,000+.
  • Developed policy and procedures for comprehensive quality assurance program that includes process and outcome measures and committee oversight.
  • Provided organizational support, policy support, IR governance oversight, and coordinated activities for integration of systems.
  • Directed SharePoint database and document repository implementation to improve oversight of 300 public-funded and significant private-funded grantee agreements.
  • Provided management and operational oversight for the entire NASD Microsoft Technology Suite including desktops and server platforms.
  • Provided oversight, administrative direction and supervision to 6 residential managers serving individuals with developmental disabilities.
  • Maintained full accountability for directing all facets of statewide oversight for Family and Consumer Science Programs.
  • Direct oversight of initial and continuing eligibility for incoming student athletes and over 500 current student-athletes.
  • Implemented the strategic goals and objectives of the association while maintaining daily oversight of operational activities.
  • Focused quality operations to partner with production to allow greater flexibility without loss of quality oversight.
  • Performed as senior technical lead and chief architect providing implementation and design oversight for all technologies.

Show More

5. Customer Service

high Demand
Here's how Customer Service is used in Associate Director jobs:
  • Maintained a weekly goal of 2-one-on-one employee success meetings, 2-service observance customer service calls and 1-side-by-side instruction session/y-connect on telephone.
  • Worked cohesively with the Admissions department to ensure outstanding customer service by assisting with overflow appointments and problem solving for parents/students.
  • Initiate internal communication daily/weekly to review project status, while building strong relationships and delivering excellent final product and customer service.
  • Supervised customer service leadership team to monitor daily activity and goal achievement resulting in improved Key Performance Indicators year over year.
  • Developed and implemented a series of leadership and management programs to strengthen city management, accountability and overall customer service.
  • Improved customer service through staff assessment, realignment and training including staff morale by establishing relationships through improved communication techniques.
  • Maximized relationship between the organization and external clients in order to maintain a high level of customer service satisfaction.
  • Developed and maintained thorough Security Policies and Procedures promoting and maintaining a safe environment while providing seamless customer service.
  • Ensured that the accounting department proficiently delivered superior customer service by consistently exceeding internal and external customer expectations.
  • Provided hospital staff education/training on patient obligation, scripting tactics, and overall customer service improvement protocols.
  • Develop and maintain customer service document trail resulting in improved ability to track final product reconciliation.
  • Collaborate with the Executive Director of Baseball Operations on customer service issues and daily management operations.
  • Created three ongoing learning programs for Customer Service organization focusing on delivering an effortless customer experience.
  • Provide unparalleled customer service with sensitivity for relationship management, transparency, consistency, & communication.
  • Organized training for department secretaries and customer service associates to improve proficiency on Wang Word Processors.
  • Managed regional Customer Service center of 300 customer service representatives, supervisors and support staff.
  • Power Award for Customer Service by implementing aggressive customer satisfaction goals and strict quality processes.
  • Collaborate cross-functionally to analyze and develop Customer Service elements of asset protection methods and procedures.
  • Developed staff productivity standards that increased department capacity, enhanced customer service and reduced errors.
  • Directed day-to-day operations for 75 associates and managers ensuring continuous delivery of outstanding customer service.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Human Resources

high Demand
Here's how Human Resources is used in Associate Director jobs:
  • Developed interactive web sites that provide reports and information to Human Resources, Finance, and Business Development and Clinical organizations.
  • Conducted employee orientation, facilitated benefit enrollment and management, and fulfilled other human resources duties.
  • Managed employee relations, conflict resolutions, performance evaluations and other human resources related matters.
  • Developed and delivered training on Recruitment and Staffing procedures for the District agency Human Resources community
  • Developed strong relationships and partnered with Human Resources and other business leaders.
  • Provided and implemented instructional training in the area of Human Resources Management.
  • Designated consultant regarding ergonomic and ADA issues reported to Human Resources.
  • Manage operations and procedures for department human resources functions.
  • Orchestrated Human Resources interviewing and hiring for our organization.
  • Develop and maintain administrative and human resources platforms/networks.
  • Provide cross-functional working relationship with senior management, Human Resources, Legal and Labor partners to ensure identified goals are achieved.
  • Supervised all office functions such as accounts payable, payroll, purchasing, human resources, and addressing customer service concerns.
  • Manage school and education center operations including human resources, fund development, enrollment, curriculum, compliance, and facilities.
  • Interacted with business partners to drive results and deliver solutions including supply chain, operations, finance, and human resources.
  • Maintain roughly 100 candidates on assignment - this includes both on the client side, Human Resources/payroll side and candidate side.
  • Created HRC's Corporate Equality Series, an educational seminar attended by over 500 human resources and diversity policymakers to date.
  • Assisted in the overall management and administration of the human resources functions with specific focus on employee relations and recruiting.
  • Served as liaison between operating units and Corporate Human Resources group for seven business lines with locations in 30 states.
  • Worked closely with Human Resources to ensure legal compliance with FMLA, ADA, EEOC and Worker's Compensation programs.
  • Collaborated with Human Resources Manager and Executive Director on hiring, training, evaluations, terminations and other personnel matters.

Show More

7. Project Management

high Demand
Here's how Project Management is used in Associate Director jobs:
  • Monitored staff morale as representative of the project management team and provided status updates in monthly executive management meetings Senior Analyst.
  • Project management of development plan evaluation for several strategic transactions, as well as collaboration with Business Strategy for funding initiatives.
  • Implemented flexible, business-focused vision; delivered department-wide process improvement; standard project management; validation/change control disciplines; business-side engagement.
  • Provided overall project management and support functions for application development projects that streamlined business solutions and ensured critical business processes operated.
  • Develop project management strategy and planning processes to ensure effective and efficient function among internal groups and with external vendors.
  • Developed and defined improvement recommendations for the various systems from a user interface, database, and project management perspective.
  • Implemented project management practices ensuring direction, motivation, resource management and effective communication to maximize planning and execution efforts.
  • Provide engineering change control, capital project management and standardization support for all plant equipment and facilities maintaining validated state.
  • Participated in Client Services education programs for both internal and external personnel on quality and project management best practices.
  • Reconstructed web-based project management system to streamlines new business, staffing, creative execution, accounting and financial reporting.
  • Identified and prioritized key project leadership training and project management tool implementation initiatives and developed risk mitigation strategies.
  • Provided project management for an enterprise level management/monitoring software migration/upgrade project to successfully improve database monitoring and alerting.
  • Led and facilitated quality improvement to provide quality engineering strategies, problem solving strategies and effective project management.
  • Project management including strategic space programming, capital budgeting, construction administration, relocation coordination and budget reconciliation.
  • Serve as a business partner to various capabilities such as project management/operations, marketing and region executives.
  • Provided business analysis and project management expertise to create functional specifications, test planning and audit reviews.
  • Developed and implemented operations-wide project management process inclusive of early stage development phase through launch phase.
  • Project management duties include development of requirements, system readiness testing, methods and procedures development.
  • Implemented a web-based project management system and customized to meet specific needs of the television department.
  • Serve as project management lead in integrating new specialty business unit comprised of four therapeutic areas.

Show More

8. Process Improvement

high Demand
Here's how Process Improvement is used in Associate Director jobs:
  • Developed key financial control and process improvements for clients to streamline operations and improve efficiency both for financial and governmental institutions.
  • Execute on Company-mandated strategies and implement real-time process improvements across Regulatory functions to reduce risk, and enhance submission quality.
  • Supervised, developed, mentored and trained staff on sterile product development, process improvements and new manufacturing technologies.
  • Coordinate closely with Process Engineering and Process Development on deviation investigations as well as process improvements and their implementation.
  • Managed and participated in the security on-call rotation and co-led process improvements to address continuous areas of concern.
  • Created operational models that aligned current business expectations with performance, tracking variances and developing/implementing process improvement initiatives.
  • Introduced change management to facilitate process improvements, resulting in improved efficiency; maximized resources/reduced operating costs.
  • Focused on conflict management, negotiation, quality investigations and deviations with timely resolutions for process improvement.
  • Led teams in developing new products, process improvements, and identification and implementation of emerging technologies.
  • Partner with cross-functional and cross-enterprise teams to identify best practices are assess opportunities for process improvements.
  • Communicated issues and recommendations for process improvement and for 2011and 2010 audit planning to executive management.
  • Reduced audit findings on capital construction projects and implemented process improvements based on audit recommendations.
  • Led and created multiple process improvement projects within the Radiology Department increasing efficiency and productivity.
  • Maintain full ownership and coordinate internal process improvement projects as recommendations by external audit team.
  • Guided system enhancement projects and inter-departmental process improvements designed to increase efficiency and reduce cost.
  • Served as key participant on Global Leadership Committee to foster re-engineering processes and process improvements.
  • Review current business practices, identify inefficiencies, and make recommendations for business process improvement.
  • Utilized productivity measures, process improvement metrics and other performance tools to enhance operational efficiency.
  • Coordinated implementation of tools and methods to drive organizational process improvement and policy adoption.
  • Developed process improvement groups to improve communication and implement new ideas throughout the division.

Show More

9. Business Development

high Demand
Here's how Business Development is used in Associate Director jobs:
  • Restructured the Global Markets Department's service structure to provide members with more comprehensive international business development and international trade assistance.
  • Supervised 20+ multidisciplinary staff and managed business development opportunities for the Center - more than doubling in personnel and overall revenue.
  • Partner with business development to assess third-party online advertiser products as potential reselling opportunities for ATT Interactive local sales force.
  • Developed curriculum and launched this five-month experiential training program for aspiring entrepreneurs using the Lean Launchpad method of business development.
  • Implemented business development initiatives that resulted in an increase in management certificate program and customized program profitability by 50%.
  • Collaborated with Business Development and External Science Licensing & Technology divisions to negotiate conditions of product sharing and/or acquisition.
  • Managed business development, financial planning, international strategy development and delivery of technology arm to core pharmaceutical business.
  • Lead successful external business development securing Department of Energy contracts and establishing collaboration with key Universities and National Labs.
  • Promoted and assumed additional responsibilities in business development, resource allocation and prioritization, and management of client audits.
  • Worked in conjunction with Business Development and participated in capability presentations and bid defense meetings with potential clients.
  • Initiated strong problem solving and decision-making skills to translate process proposals into organizational change and business development initiatives.
  • Expanded market share of Specialty Referrals and Admissions in addition to other Provider Relations and Business Development functions.
  • Charged with business development and execution in the Logistics and Transportation vertical for Transaction Support and Advisory engagements.
  • Project Leader of several funded/partnered therapeutic antibody programs; interacted closely with Business Development and external clients.
  • Collaborate with the operations, contracts and proposals and business development teams to develop customized proposal submissions.
  • Recruited to join New Ventures team with goal of identifying non-pharmaceutical business development/ creation opportunities for Merck.
  • Gained selection to take part as lead finance representative for the Global Business Development and Alliance-Genzyme/ISIS partnership.
  • Acted in close liaison with sales/business development teams to achieve revenue realization through short-term staffing engagement programs.
  • Served as liaison between Business Development and Contracts & Proposals group for sponsor presentations and proposal development.
  • Aided business development efforts by analyzing foreign corporations and their markets to uncover business opportunities and risks.

Show More

10. Curriculum Development

high Demand
Here's how Curriculum Development is used in Associate Director jobs:
  • Provide subject matter expertise to ensure effective curriculum development, course management and delivery of training materials.
  • Supervised curriculum development and implementation of Workers Course on labor/immigration history, labor law and organizing techniques.
  • Provided leadership, training, curriculum development related to National Coalition Building Institute s leadership development initiatives.
  • Lead curriculum development for the company s four internal certification exams required of all analysts.
  • Collaborated on the design of NSCS workshops, including curriculum development and facilitator training.
  • Facilitated curriculum development and expansion of services through volunteers and mentors.
  • Provided leadership in curriculum development and implementation and fund raising.
  • Participate in curriculum development, evaluation and revision as requested.
  • Managed and directed the work of curriculum developmental editors.
  • Collaborated with administration and educators in department-wide curriculum development.
  • Led multiple disciplinary curriculum development efforts for environmental policy.
  • Supervised the teaching quality, curriculum development, and public outreach activities of the graduate Financial Management and Real Estate programs.
  • Directed and provide leadership, training, and curriculum development related to social justice for student groups on and off campus.
  • Assisted with event scheduling, curriculum development, course offerings, selection of faculty and guest speakers, and evaluations.

Show More

11. Alumni

high Demand
Here's how Alumni is used in Associate Director jobs:
  • Developed vision, administered planning, and executed all facets of employer development and recruiting programs for university students and alumni.
  • Led special project in alumni relations to update traditional marketing and web-based efforts and initiated Law School social networking.
  • Developed a community hospitality program allowing local alumni to support the college and act as ambassadors for the institution.
  • Established partnerships with University of Maryland Alumni Association, Terrapin Club and Academic Deans to determine cohesive solicitation calendar.
  • Staffed Foundation Advocacy Committee resulting in favorable consideration for the higher education bond referendum by legislature and alumni.
  • Prepared and disseminated rankings related surveys as well as monitor and track alumni and current student participation.
  • Advised professional student clubs on corporate relationships, alumni outreach, and career management resources and initiatives.
  • Reduced operational expenditures by $28K annually by developing a volunteer campaign comprised of parents and alumni.
  • Coordinated comprehensive planned giving print and electronic marketing program, reaching more than 50,000 University alumni.
  • Cultivated, solicited and stewarded high profile alumni prospects while exceeding participation and giving goals.
  • Identified and developed programs for alumni including affinity, occupational, and industry based clubs.
  • Fostered relationships with potential employers to provide employment and internship opportunities for students and alumni.
  • Served as relationship manager for all alumni, media and other stakeholders within territory.
  • Worked with various student groups to create alumni-student engagement activities which encourage networking.
  • Developed and delivered marketing message and collateral to drive alumni interest and involvement.
  • Planned and coordinated logistics and programming for major national alumni relations events.
  • Designed, developed and implemented innovative outreach strategies to target school alumni.
  • Created and coordinated alumni class competition increasing alumni participation more than 65%
  • Served as primary liaison for approximately 30 domestic and international alumni clubs.
  • Coordinated the assignment of alumni board member representation to student organizations.

Show More

12. Special Events

high Demand
Here's how Special Events is used in Associate Director jobs:
  • Supervised interns and assisted departments of educational, development, curatorial, public information, and special events.
  • Devised creative and cost-effective incentive programs which increased employee productivity, including special events and tiered awards structure.
  • Organized special events including a technology transfer panel with the purpose of engaging alumni and identifying potential donors.
  • Assist staff in working to capacity, delegating responsibilities and coordinating planning, daily programming and special events
  • Collaborate and fosters important professional relationships with internal and external partners in order to produce special events.
  • Contributed to income generation for financial and programmatic projections through cultivation and stewardship special events.
  • Participated in leadership role in developing special events for potential and incoming students.
  • Develop overall strategic plan for region focusing on individual prospects and special events.
  • Maximized response to alumni programs and special events by developing creative marketing plans.
  • Planned all special events to benefit individuals with developmental and mental disabilities.
  • Led special events and collaborated with Central Communications on branding and communications.
  • Developed and implemented marketing initiatives for the gallery through special events.
  • Coordinated private security services for student and university special events.
  • Manage special events marketing including internal and external sources.
  • Coordinated special events, including annual statewide educational conference.
  • Initiated and coordinated community collaborations and special events.
  • Provided information about weekly activities and special events.
  • Coordinated and development of special events.
  • Supervised organization of special events.
  • Executed special events components including arranging for building/venue space, catering, audio-visual equipment, lodging blocks, travel and security.

Show More

13. Business Units

high Demand
Here's how Business Units is used in Associate Director jobs:
  • Harmonized training activities across 7 business units, aligning compliance related training activities, while providing leadership and strategic direction.
  • Delivered performance updates on key campaigns and overall program platforms to senior leadership across multiple business units.
  • Collaborated and communicated with various other business units to maximize space utilization of all production facilities.
  • Communicate clear and financially sound directives within team and across business units to exceed organizational targets.
  • Advise internal business units on copyright and trademark issues, including infringement claims and copyright terminations.
  • Build collaborative working partnerships with business units, sharing ownership and accountability for employee development.
  • Directed project portfolio across Business Units and External customers coordinating efforts with their leadership teams.
  • Project Manager to develop and integrate Corporate Financial System initiatives across all US Business Units.
  • Consolidated budgets, forecasts and monthly reporting for four international business units.
  • Advise domestic business units regarding proposed changes to standard contract privacy language.
  • Prepare and accumulate performance metrics related to business units for analysis.
  • Invoked multiple work area recoveries after business units declared local disasters.
  • Conduct governance training and deliver presentations to individual business units.
  • Budget and Management reporting liaison between Corporate and business units.
  • Forge key relationships with university business units.
  • Initial focus on administrative/business units (SLSC - loan processing for 29 SUNY campuses, HR, etc.).
  • Manage and assist the Compliance Liaisons within the business units, with privacy incidents, process improvements and regulatory changes.
  • Work closely with leaders in finance, tax, and operations business units and lead the New Product Approval process.
  • Acted as liaison between business units and technology operations groups and vendors to deliver services and support escalation as needed.
  • Formed cross-divisional relationships with clients in PRI, regulatory, occupational health and safety, legal, and business units.

Show More

14. Direct Reports

high Demand
Here's how Direct Reports is used in Associate Director jobs:
  • Ensured optimal coordination of data management-related tasks across direct reports and their subordinates to achieve department and corporate goals.
  • Evaluate the roles/responsibilities of direct reports to ensure objectives are aligned to relevant scorecards and have integrated leadership standards.
  • Conducted frequent formal and informal one-on-ones with direct reports in-person and remotely to discuss performance and growth.
  • Lead cross-functional committees within the organization, supervised six direct reports and approximately 185 student volunteers.
  • Maintained productivity level of direct reports to comply with established contractual obligations of Service Level Agreements.
  • Mentored 6 direct reports to effectively oversee daily account maintenance and contribute to brand strategy formation.
  • Manage direct reports including potential allocation of direct reports to operational tasks as appropriate.
  • Direct reports included Recruiting Supervisors, Area College and Diversity Consultant and Reporting Analyst.
  • Supervised three direct reports and oversaw all aspects of day-to-day medical information-related activities.
  • Directed and coordinated day-to-day user provisioning and access management activities of direct reports.
  • Direct reports include Inventory Control Manager, Inventory Control Coordinator and Logistics Coordinator.
  • Developed and promoted four direct reports into management positions within the organization.
  • Delegated supervisory responsibilities of over 30 student staff to direct reports.
  • Supervised 9 direct reports and cultivated top performance via recruiting/growing talent.
  • Manage performance management responsibilities and career development planning for direct reports.
  • Manage direct reports to effectively evaluate, motivate, delegate activities.
  • Developed goals and objectives for direct reports to optimize productivity.
  • Provided career development direction and performance reviews for direct reports.
  • Developed strategic business plans for direct and indirect reports.
  • Provided performance evaluations to direct reports.

Show More

15. FDA

average Demand
Here's how FDA is used in Associate Director jobs:
  • Led a cross-department Post-Marketing Trial Task Force that defined operational procedures in compliance with FDA regulations and other authority.
  • Designed information systems for regulatory review and FDA submission of medical images and clinical information for clinical trials.
  • Authored Briefing Documents and participated in regulatory strategy and agency meetings that ensured positive FDA/EMEA outcomes.
  • Ensured continuity of supply of critical products through post-approval submissions and FDA interactions and negotiations.
  • Audit and compliance expert assigned to represent company manufacturing and packaging operations during FDA trials.
  • Planned and developed curriculum content and presentation materials which centered on FDA/ICH guidelines.
  • Prepared those sections of FDA regulatory submissions that directly pertained to product labeling.
  • Serve as primary corporate representative during formal FDA facility inspections.
  • Supervised all maintenance activities at ImClone's only FDA-licensed facility.
  • Reviewed/approved all shared FDA-related documentation associated with the facility
  • Served as primary Regulatory representative to CBER/FDA.
  • Participated in FDA facility and directed audits.
  • Participated in PAI/FDA/ISO/SOX readiness activities/inspections.
  • Led discussion with FDA and trade associations in providing awareness and helping to shape policy for combination products in Consumer sector.
  • Located and contracted extremely rare specimens from worldwide experts to complete requirements for FDA clearance for five assays in four years.
  • Reviewed, requested information, approved, and submitted safety reports (CIOMS) to CBER/FDA, NIH OBA & Investigators.
  • Evaluate change proposals from manufacturing sites; develop regulatory CMC strategy; submit supplements; resolve delays with FDA Project Managers.
  • Led regulatory strategy for FDA meeting requests, briefing documents, meeting preparations, debriefs, executive summaries and meeting minutes.
  • Supported regulatory submissions internationally, FDA Pre-Approval Inspections (PAI), EMEA countries, responses of World health authorities inquiries.
  • Managed key FDA remediation activities, validation, IQ/OQ/PQ, clinical development and other key projects to re-start of the facility.

Show More

16. Healthcare

average Demand
Here's how Healthcare is used in Associate Director jobs:
  • Represented UnitedHealthcare as a member of several Legislative Advisory Committees.
  • Participate in quality audit follow up and response activities to improve patient safety, processes and clinical documentation by healthcare providers.
  • Developed and implemented departmental Healthcare Insurance Portability and Accountability Act (HIPAA) Compliance Program in coordination with University Compliance Office.
  • Provided deep understanding of regulatory issues that arise when developing Go-to-Market digital strategies for US and global healthcare industry.
  • Developed internal and external marketing initiatives to impact brand significance and improve awareness in a highly competitive healthcare market.
  • Integrated managed care protocols throughout North Bronx Healthcare Network and Metropolitan Hospital Ambulatory Care, Inpatient and Finance Departments.
  • Provide consultation for other agency departments and with community stakeholders regarding support healthcare challenges for adults with DD.
  • Rendered administrative, financial, operational, and supply chain management consulting services to healthcare organization clients.
  • Supported grassroots and national communications strategies raising awareness of the impact of healthcare reform among patients.
  • Establish and manage relationships with strategic healthcare partners providing peer-to-peer learning experiences in 15 select facilities.
  • Facilitated education of healthcare providers and Novartis colleagues regarding new therapies developed or licensed by Novartis.
  • Research associate for top-rated equity research analyst in the healthcare provider sector by Institutional Investor.
  • Coordinate and facilitate a Healthcare Professional Breakfast with continuing education credits for approximately 100 attendees.
  • Planned, directed, and completed increasingly challenging projects in healthcare administration and medical education.
  • Pursued partnerships with community and healthcare organizations in support of program initiatives.
  • Implemented a newly revised electronic healthcare record designed for forward operations.
  • Recruited executive level candidates for employment in the healthcare industry.
  • Evaluated healthcare-related legislative proposals, to determine costs and benefits.
  • Assisted attorneys in preparing healthcare professionals for depositions and trial.
  • Provided contract and full-time recruitment services to healthcare professionals.

Show More

17. Staff Members

average Demand
Here's how Staff Members is used in Associate Director jobs:
  • Recruited and increased productivity for interdisciplinary teams of over 600 volunteer faculty; managed 15 administrative staff members.
  • Worked cooperatively and collaboratively with faculty and staff members through the university.
  • Served in a supervisory capacity actively recruited and hired all staff members.
  • Assisted unit director with strategic and administrative decisions involving 13 staff members.
  • Implement and facilitate staff orientation for 37 directly-reporting staff members.
  • Provided vulnerability analysis training to all staff members.
  • Provided general administrative assistance for staff members.
  • Supervised five admission operations staff members.
  • Coached and mentored (11) staff members, including directing all training, counseling, goal setting and performance reviews.
  • Included is management of five staff members and responsibility for an annual production of approximately 300 titles, spanning three seasons.
  • Oversee the supervision, selection, training, and evaluation of 7 Residence Directors and 150 undergraduate student staff members.
  • Supervised 2 department managers, 2 project managers, 15 staff members, and conducted performance discussions and career counseling.
  • Hire, train, and evaluate staff members Coordinate projects and participate in training programs and workshop for personal development.
  • Managed a team of fifteen supervisor and staff members in the Accounts Receivable, Accounts Payable and Travel Departments.
  • Managed Data Center and 10 staff members including MIS, Systems Programmers and Operations (IBM Mainframes and VAX)
  • Managed sixteen staff members (including supervisors, veterinary technicians, and a licensed veterinarian) and 150+ volunteers.
  • Supervised several staff members, including Bid Administrators, Proposal Managers, external writers and support staff as required.
  • Hired and trained budget analyst; supervise three staff members and reallocated duties in the Fiscal Affairs office.
  • Implemented automated accounts payable system; participated in RFP process and configuration, and trained 150+ faculty/staff members.
  • Employed as a recruiter of new campers and staff members in preparation for the summer of 2009.

Show More

18. Risk Management

average Demand
Here's how Risk Management is used in Associate Director jobs:
  • Developed safety programs and risk management techniques that helped to reduce overall transportation incidents and reduce insurance cost to the organization.
  • Developed new credit monitoring and risk management system that organized a large and diverse portfolio of investment funds into risk-based categories.
  • Served as gatekeeper for all worker compensation, property damage, and other EHS related incidents supporting university risk management program.
  • Coordinated hospital initiatives including planning and implementation of risk management assessments/audits and content and quality of information exchange with clients.
  • Implemented Recreation Managers providing team member supervision, customer service, trouble shooting and application of risk management protocols.
  • Provide expertise and solutions to assist companies in financial and risk management, enhancing stakeholder value and improving operations.
  • Plan and implement leadership development and educational programming within the Greek community including risk management and new member education.
  • Developed series of performance and risk management tools designed to optimize client portfolios and to better analyze investment managers
  • Developed global, corporate-wide best practices and risk management for continuous improvement to mitigate compliance and cost exposures.
  • Led all financial aspects of the Innovation and Renovation process including pipeline replenishment, profitability and risk management.
  • Established and facilitated customer service, risk management and emergency response training for entire permanent and student staff.
  • Facilitated Enterprise Risk Management risk identification, assessment, prioritization and mitigation workshops for executive management teams.
  • Develop configuration management and availability management processes and tools for critical risk management and SOX compliance systems.
  • Work intensely with the Environmental Health and Safety Department to obtain an all-encompassing risk management program.
  • Conduct training sessions for Project Managers stakeholder partnership, risk management and troubled projects recovery.
  • Instituted procedure to have insurance coverage renewals reviewed by the Corporate Risk Management Department.
  • Researched and executed arbitrage/risk management strategies in Japanese and Asian capital markets.
  • Designed and implemented the Enterprise Risk Management Program and Crisis Management Program.
  • Facilitated Human Rights, Quality Improvement and Risk Management Committee meetings.
  • Content contributor and editor for physician online risk management training course.

Show More

19. Annual Budget

average Demand
Here's how Annual Budget is used in Associate Director jobs:
  • Managed annual budget process, including maintenance of budget systems and development of recommended targets for operating areas and corporate functions.
  • Prepared and presented financial statements and Annual Budget to Senior Management along with discussion of financial issues impacting organization.
  • Worked closely with Program Director to ensure fiduciary integrity and fiscal responsibility for 3.6 million dollar annual budget.
  • Assisted in development of annual budget request and plans/priorities for maintenance/repair/alteration/construction of projects meeting University program plans.
  • Managed annual budget and quarterly forecasts; presenting information to executive and parent company management.
  • Analyzed enrollment and utilization data patterns to develop annual budgets and long-range strategic plans.
  • Coordinated annual budgeting and monthly forecasting process and prepared consolidated reports.
  • Developed the annual budget for both operating and capital improvement activities.
  • Developed and implemented annual budgets and oversight of fiscal operations.
  • Managed an annual budget allocated for all on-campus recruitment events.
  • Participated in annual budget planning and identified staffing requirements.
  • Prepared annual budget and presented budget to Executive Director.
  • Developed annual budget requirements to support infrastructure needs.
  • Developed and administered program and annual budgets.
  • Developed annual Budget forecasts for business services.
  • Prepare annual budget and operating expense reconciliations.
  • Developed and managed annual budgeting process
  • Prepare annual budget, propose medium and long term investments and follow their implementation by making sure they respect targets predicted.
  • Monitored and executed monthly Commercial Bank forecast and annual budget process with assets over $100B and revenue over $4.2B.
  • Plan, organize, lead, staff and control operation staffing approximately three hundred employees with annual budget of $5,000,000.00.

Show More

20. Daily Operations

average Demand
Here's how Daily Operations is used in Associate Director jobs:
  • Managed the daily operations of Document Management Software products Enterprise wide to ensure timely delivery of data to the user community.
  • Manage daily operations of licensed 50 bed intermediate care facility for individuals with intellectual and developmental disabilities and psychiatric diagnoses.
  • Managed daily operations of technology unit and provided specific technical expertise for enterprise systems and desktop support.
  • Budget management and daily operations of supervisors, managers and direct line staff providing clinical services.
  • Manage daily operations including a complex budget composed of state government and private donations.
  • Managed daily operations for organization; provided administrative and clinical supervision to four sites.
  • Assisted Director to ensure that daily operations of environmental services were performing on target.
  • Managed daily operations of a residential rehabilitation program for individuals with dual diagnosis.
  • Managed daily operations of program dedicated to training and staffing services.
  • Oversee expenditures for daily operations of services within budget parameters.
  • Assessed daily operations and implemented newly developed processes when necessary.
  • Audit facilities weekly to ensure daily operations reports were implemented.
  • Advise on quality performance improvement processes for daily operations.
  • Managed daily operations and supervised administrative tasks.
  • Provided leadership and direction to daily operations.
  • Managed daily operations of Academic Affairs.
  • Administer full range of responsibilities including daily operations, including staff recruitment, hiring, training, and supervision and scheduling.
  • Assist practices with daily operations such as; appointment set-up, visit insurance information, posting co-pays, and missing charges.
  • Managed daily operations of adult school, including overseeing contracts, databases and all record keeping related to school administration.
  • Directed daily operations providing, tutoring, ESL, developmental learning assistance, group study programs, and testing services.

Show More

21. R

average Demand
Here's how R is used in Associate Director jobs:
  • Prepared bank reconciliation statements comparing final balances of general ledger to bank information and resolved any discrepancies by posting adjustment entries.
  • Coordinated first foreign currency acceptance for the Wall Street Journal digital edition which facilitated achievement of global expansion of services.
  • Required to keep field personnel aware of competitive environment by distributing pertinent information to all front lines sales organizations.
  • Coordinated prospective strategies to improve performance, maintained and monitored documentation, and assisted in evaluating impact of interventions.
  • Participate in bi-weekly Departmental Leadership Team meetings to review project status and plan departmental objectives and development activities.
  • Established new private forensic testing laboratory: hiring and training of laboratory staff and developing laboratory protocols.
  • Work with senior management to administer the performance evaluation process including training managers and their direct reports.
  • Reviewed and commented on environmental and social impact documents for infrastructure projects in African Countries.
  • Participated in administrative and procedural decision-making as a member of the agency's Leadership Team.
  • Coordinate data collection procedures for departmental grants, including survey development and web administration.
  • Ensured contract compliance with program-approved service agencies delivering services to adults with intellectual disabilities.
  • Oversee and administer numerous revenue and expenditure budgets, including signatory responsibility and allocation.
  • Served on Sales Leadership Team and actively participated in compensation and bonus structure design.
  • Facilitate training and development relevant to the collective bargaining agreement and on-boarding new hires.
  • Ensured financial analyses supported divisional and corporate goals and evaluated their marketplace impacts.
  • Managed the implementation of new business from request for proposal to programming development.
  • Authored a completer set of standard operating procedures pertinent to clinical pharmacology.
  • Review clinical data/information and worked with study coordinators to oversee data correction.
  • Determined best methods and procedures for accomplishing new assignments while leading implementation.
  • Developed educational programs for Denver Police Department and Crisis Intervention Teams.

Show More

22. Management System

average Demand
Here's how Management System is used in Associate Director jobs:
  • Managed 3rd party advertiser publisher sites to acquire additional inventory * Configured Yield Management system to efficiently monetize advertiser display campaigns.
  • Created, reviewed and developed virtual environment of all inpatient units for the entire facility within primary electronic patient management systems.
  • Developed an internal Incident Management System and a Corrective Action Preventative Action Database which enabled leading indicators for safety performance.
  • Project leadership and direction for planning, implementation and maintenance of global document management systems and worldwide business process redesign.
  • Participated/advised on the evaluation, acquisition, implementation, and maintenance of clinical data management systems and ancillary software.
  • Initiated and co-developed a Managerial and Staff Performance Management Guidebook to support the Company's new performance management system.
  • Developed and implemented an Occupational Health Management system to address regulatory compliance and risk from a global perspective.
  • Researched and proposed enterprise font management system to senior management, followed by successful approval and implementation corporate-wide.
  • Designed a documentation management system and generated policies and procedures outlining documentation system structure, principles and guidelines.
  • Collaborated with business partners to implement WinNonlin and Laboratory Information Management System (LIMS) technologies.
  • Coordinated, processed, maintained, and upgraded records management systems and ensured data integrity.
  • Implemented and validated GIS Change Management System along with redefining entire global change management process.
  • Developed paperless documentation management systems including user requirements and functional specifications for these applications.
  • Created/managed Prospect Management system and ensured accountability through reporting, policies, and procedures.
  • Developed university-wide integrated EHS management system, safety culture initiative, and implementation plan.
  • Migrated in-house developed quality management system MS Access database to SQL Server Database.
  • Continue to develop and maintain computer assisted resource and data management systems.
  • Initiated a management system for fraternity and sorority life at Xavier University.
  • Led the Association wide extensive requirement gathering for new Financial Management system.
  • Worked with programmers to design and implement automated material management system.

Show More

23. Counsel

average Demand
Here's how Counsel is used in Associate Director jobs:
  • Communicated with in-house and outside legal counsel regarding litigation strategy, potential risks, and beneficial avenues for reducing client exposure.
  • Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
  • Work collaboratively with domestic and foreign attorneys on estate litigation matters, including managing outside counsel and legal bill review.
  • Partnered with economic development agencies to educate members on available business resources and counseled members on leveraging applicable programs.
  • Formulated contractual language for all general Department of Intercollegiate Athletics bids in conjunction with University Procurement and General Counsel.
  • Developed and counseled on legal and business strategy for developing business and exploring new areas for business.
  • Counseled an international start-up company on technical requirements and marketing strategies for entering the US telecommunications market.
  • Established relationship with key embassy counsel attended embassy reception and events to network with potential clients.
  • Managed all on-campus tour visits and provided university presentations to prospective students, counselors and parents.
  • Developed collaborative solutions for daily administrative issues involving academic counseling, budgeting and financial responsibilities.
  • Provide a variety of advisory, counseling and informational professional development services to students.
  • Supervised Admissions Counselors in organizing and implementing visits from prospective students to the college.
  • Provided operational management to Counselors, Case Managers, Therapists and other facility employees.
  • Completed assigned workload of a Career Service Specialist including individual and group counseling.
  • Obtain necessary approval of contract documents from executive management staff & legal counsel.
  • Provided counsel to legal and regulatory team on global regulations for divestiture activities.
  • Counseled and provided guidance to students regarding personal, academic or behavioral issues.
  • Facilitated academic, counseling and cultural experiences for 150 disadvantaged students.
  • Associate Director: Offered transitional counseling and advocacy to homeless community.
  • Counseled senior management on top talent initiatives and promotion linked courses.

Show More

24. Due Diligence

average Demand
Here's how Due Diligence is used in Associate Director jobs:
  • Developed an understanding of the analysis and due diligence undertaken around investments into quoted individual equities and private companies.
  • Establish collaborations with academic and industrial partners, and participate in business development and due diligence efforts.
  • Performed Enhanced Due Diligence screening to discover the ultimate beneficial owner of foreign and domestic financial institutions.
  • Performed transaction due diligence and underwriting to gauge investment feasibility within the parameters of various financing programs.
  • Performed credit-related decision-making and due diligence for real estate loans and acquisitions.
  • Prepared SEC filings and coordinated financial due diligence/purchase accounting on seven acquisitions.
  • Provide due diligence support to Business Development for in-licensing and externalization opportunities.
  • Prepared due diligence on candidates, and participated in presentation documentation.
  • Conducted due diligence assessments of three potential oncology in-licensing opportunities.
  • Project lead for global online anti-bribery anti-corruption due diligence tool.
  • Support products from concept/development to launch/maintenance and new ventures/due diligence.
  • Managed drug delivery device due diligence in licensing activities.
  • Conducted due diligence for in-licensing and other partnering opportunities.
  • Executed financial due diligence of new business opportunities.
  • Participated in several due diligence evaluations of compounds.
  • Performed due diligence for several investments and acquisitions.
  • Supported due diligence activities for potential in-licensing/partnership opportunities.
  • Experience in due diligence for potential mergers/acquisitions.
  • Performed due diligence analyses for prospective investors.
  • Participate in company due diligence activities.

Show More

25. Training Programs

average Demand
Here's how Training Programs is used in Associate Director jobs:
  • Encouraged and reinforced the development of electronic course materials by establishing training programs and workshops for the faculty and administration.
  • Developed curriculum for leadership and supervisory training programs to increase promotion potential of qualified female trade workers.
  • Coordinated education and training programs conducted concurrently with Annual and Regional Conventions and Conferences for both Associations.
  • Developed and mentored personnel by employing one-on-one evaluations, group training programs, and individual performance monitoring.
  • Designed and executed adult education and training programs for small business owners and aspiring entrepreneurs.
  • Directed training programs for animal caretakers, technicians and research staff utilizing research animals.
  • Course material and training programs were developed and delivered to regional utility associations.
  • Developed and implemented bi-annual training program based on ARAMARK Technical Training Programs.
  • Developed and conducted regulatory affairs training programs for Sales and Marketing colleagues.
  • Developed and delivered technical training programs and created technical manuals for staff.
  • Negotiated external vendor contracts for development of web-based compliance training programs.
  • Developed leadership training programs for all student leadership programs including athletics.
  • Implemented and sponsored training programs to reduce claims'exposure for medical providers.
  • Coordinated implementation of training programs from inception to nationwide execution.
  • Facilitate national and regional based training programs on recruitment.
  • Co-monitored and evaluated the effectiveness of all training programs.
  • Developed and delivered training programs to global process owners.
  • Directed leadership development and managerial training programs.
  • Developed and presented training programs on sales techniques to forty-five sales representatives to grow Bell Atlantic revenues and improve customer satisfaction.
  • Developed and implemented seminars, training programs and workshops designed to improve the competitiveness of the region's technology companies.

Show More

26. Program Development

average Demand
Here's how Program Development is used in Associate Director jobs:
  • Supervised Program Managers, oversaw new program development and implementation, prepared all government grants and assisted with foundation grant writing.
  • Co-directed sexual assault/violence agency focusing on program development/implementation, education, training of staff, volunteers and the community.
  • Program Development: Researched, designed and implemented staff development programs for orientation, training and continuing education.
  • Conducted & Implemented employee and agency training and program development including but not limited to safety crisis management.
  • Work with supervisory staff and teams on program development and coordination, budget development and contract proposal development.
  • Lead operations and strategic direction for division activities, including long-range planning, program development and evaluation.
  • Coordinated program development for adult and child day treatment programs, partial hospitalization program and outpatient services.
  • Increased program development initiatives in Latin America particularly focusing on Mexico and Brazil by 6%.
  • Implemented consulting programs for MBA students including program development, marketing, delivery and execution.
  • Disseminated information to emerging professionals through program development, formal presentations, and professional networking.
  • Oversee program development and implementation of the Healthy Homes Mississippi Program and Fatherhood Initiative.
  • Program Development: Creative collaborations with multiple departments, enhancing learning.
  • Key responsibilities were proposal writing, program development and management.
  • Promote program development initiatives between referral sources and program managers.
  • Maintained financial accountability, and oversaw program development and execution.
  • Directed program development, implementation, evaluation and reporting.
  • Collaborate with network steering committee regarding program development strategies.
  • Participated in grant writing and innovative program development.
  • Program Development/ Program Director / Implementation/ Organizer
  • Provide program development and improvement.

Show More

27. RFP

average Demand
Here's how RFP is used in Associate Director jobs:
  • Worked on e-commerce RFP process recommendation for CM subcontracts and utilizing reverse auctions or express proposals for specific sourcing opportunities.
  • Performed extensive RFP analysis and offer preparation.
  • Lead for AT&T University to write requirements, create RFP and interview potential vendors for new Learning Management System.
  • Aligned pricing models with customer Proposals (RFP) to ensure relevant key points are accounted for in our valuations.
  • Spearheaded call center technology upgrade including RFP, requirement gathering, install, design, training, implementation and launch.
  • Managed agency relationship for Ford and Chrysler, ensuring all RFP's were delivered in a timely and accurate manner.
  • Headed the RFI/RFP processes for Global WAN Consolidation, Enterprise Network Management, IP Network Infrastructure and Customer Access.
  • Secured more than $500K in annual savings and cost avoidance by jointly developing RFP for contract programming services.
  • Led finance outsourcing projects in North America and Europe to RFP the services provided by existing captive shared services.
  • Managed WAN Optimization project from RFP and evaluation process of multiple vendors to selecting Riverbed as product of choice.
  • Develop business through networking, proposal writing, RFP response, conference presentations and publishing thought leadership articles.
  • Provided input on RFP/RFI and reviewed proposal with respect to program/ therapeutic strategies, budget and resource assumptions.
  • Determined appropriate action to be taken following stakeholder review (Price Benchmark/RFP/RFQ) resulting in acceptance by client.
  • Evaluated program proposals for alignment with Request for Proposal (RFP), qualifications, and budgetary data.
  • Assist in creating winning bids in response to Federal RFP's specifically within the Electronic Discovery/Litigation Support domain.
  • Managed RFP process and relationship of Big-4 integrator (PWC), negotiations for outsourcing of hosted application.
  • Respond to the client request for proposal (RFP) and lead client meetings for ongoing client engagements.
  • Coordinated RFI and RFP efforts on behalf of multiple clients for numerous legal technologies and professional services.
  • Tracked and involved in revenue budgets and contract negotiation during RFP (request for proposal) process.
  • Coordinated the RFP process, interview and selection of numerous vendors for the Diabetes EXPO and Gala.

Show More

28. CRM

average Demand
Here's how CRM is used in Associate Director jobs:
  • Associate Director of Business Intelligence Marketing Services organization building CRM systems used by marketing organizations globally.
  • Identified retention and revenue growth opportunities from existing consumer base and implemented CRM initiatives accordingly.
  • Delivered requirements for similar CRM systems to two other Fortune 500 hardware/software companies in Tokyo
  • Evaluated and implemented new CRM system for high-touch marketing and customer/prospect interactions.
  • Launch of website redesign with enhanced front-to-back functionality including CRM.
  • Developed and managed internal CRM databases.
  • General clerical duties such as paper and electronic filing, CRM database entry, scheduling, calendar maintenance and billing/invoicing processing
  • Worked with multiple agencies and printer to manage process from creative brief to production, including CRM and database management.
  • Migrated and maintained the data integrity of Fisher Alumni Relations on line database and directory to a new CRM.
  • Collected and reported data from call systems, chat, survey and Customer Relationship Management (CRM) system.
  • Lead the CRM project team to implement, oversee, manage and support the system to ensure maximum effectiveness.
  • Integrated new campaigns in the CRM tool which increased the number of leads generated by more than 35%.
  • Lead Business Information Managers (BIM), Data Integrity and Customer Relations Management (CRM) teams.
  • Contributed to the implementation of a CRM (Slate) and medical school application software (CAS).
  • Designed operational processes to support MySys implementation for the National Hispanic University, including SIS and CRM systems.
  • Manage team of eight employees and five external agencies in development of consumer experiences across CRM digital assets.
  • Assist SC, CRM, FRC and department managers in the implementation and development of Supply Chain initiatives.
  • Created CRM Pipeline dashboard reporting and requirements for lead quality management and Sales / Customer Service channel choreography.
  • Develop academic and market based job search resources; identify career options and incorporate student CRM resources.
  • Led VP-level discussions with global insurance provider to establish a robust SFDC platform and streamlined CRM framework.

Show More

29. Day-To-Day Operations

average Demand
Here's how Day-To-Day Operations is used in Associate Director jobs:
  • Directed clinical and administrative staff, and provided coordination of day-to-day operations of city-wide contract, successfully managing 7K+ members.
  • Monitored and supervised day-to-day operations, ensuring customer satisfaction, conceived and implemented improvements to ensure operational success.
  • Planned, organized and directed day-to-day operations of business development, job placement and job development sections.
  • Managed the day-to-day operations with responsibilities ranging from technology to cash handling and weekly bank deposits.
  • Collaborated with Deputy Executive Director to ensure smooth day-to-day operations and achievement of clinical standards.
  • Led day-to-day operations including overall customer satisfaction for General Care and Retention lines of business.
  • Directed day-to-day operations for 29 associates and 4 managers ensuring continuous delivery of investigative service.
  • Assisted the Director with the day-to-day operations to include all administrative and organizational duties.
  • Led day-to-day operations, streamlined referral authorization process and analyzed financial results.
  • Managed day-to-day operations of project teams within clinical data management utilizing ClinTrial.
  • Managed day-to-day operations for the main Central Sterile Processing Department.
  • Provided day-to-day operations, overall departmental administrative supervision and direction.
  • Coordinated and supervised day-to-day operations in the University Testing Center.
  • Supervised day-to-day operations of older adult agency programs.
  • Managed all day-to-day operations related to student activities.
  • Monitor policies and procedures for day-to-day operations.
  • Handled day-to-day operations of art gallery.
  • Managed the day-to-day operations involved with raising $24 million annually and participated in two-year initiative to raise $75 million.
  • Drafted the operating budget & monitored a half million dollars in investment assets and ran all day-to-day operations of the organization.
  • Managed marketing campaigns, master event calendar, day-to-day operations, personnel hiring, training and performance evaluations and more.

Show More

30. Clinical Trials

low Demand
Here's how Clinical Trials is used in Associate Director jobs:
  • Managed clinical testing operations of a global central laboratory supporting all phases of regional and global clinical trials.
  • Collaborated with statistical and clinical leadership to develop and implement new sophisticated reporting capabilities for clinical trials.
  • Accomplished successful execution and delivery of clinical trials by analyzing and maximizing project plans and resources.
  • Recruited to relaunch the electronic data capture strategic initiative that eliminates paper in clinical trials.
  • Interpreted antigen determinant spreading data for cancer and infectious disease antigens from clinical trials.b.
  • Supported systems and programs for clinical trials, manufacturing, quality and regulatory activities.
  • Monitored safety of clinical trials, compiling, analyzing and preparing safety reports.
  • Supervised personnel responsible for regulatory review and release of clinical supplies for clinical trials
  • Provided the regulatory support to allow initiation of osteoporosis clinical trials in Russia.
  • Identified appropriate clinical investigators and recommend placement into Novartis sponsored clinical trials.
  • Provided interim data summaries and interpretation from company sponsored clinical trials.c.
  • Managed outsourced clinical programs including clinical trials and NDA submissions.
  • Coordinated safety reporting process for adverse events in clinical trials.
  • Coordinated safety reporting process/training related to clinical trials adverse events
  • Released Clinical Trial Material into distribution for Clinical Trials.
  • Negotiated clinical trials research budgets.
  • Developed a sophisticated model to be used by clinical development to forecast clinical trials and build long-range clinical plans by compound.
  • Led aggressive, successful campaign to qualify all manufacturing and utility equipment systems used for Phase III Clinical Trials.
  • Assessed compliance of regulatory documents for over five hundred (500) clinical sites participating in numerous clinical trials.
  • Directed all molecular biology efforts in the development of compounds that entered clinical trials, such as: D4

Show More

31. Special Projects

low Demand
Here's how Special Projects is used in Associate Director jobs:
  • Reviewed financial analyses and operating results, developed sales reports, special projects and provided recommendations to Executive Senior Management team.
  • Collaborated with senior leadership to ensure strategic initiatives were included in the design and implementation of events and special projects.
  • Participate in and coordinate activities on special projects as assigned by Admission Director or other supervisor to accomplish established objectives.
  • Assisted senior leadership and their departments as internal consultant on various independent special projects.
  • Developed written supervisory procedures for various business lines and worked on special projects.
  • Exercise direct authority for development and administration of programs and special projects.
  • Conducted special projects and internal investigations at the request of senior management.
  • Coordinate with Corporate Security and lead financial-related investigations/special projects.
  • Responded to Portfolio Manager requests and conduct special projects/analyses.
  • Coordinated inter-unit activities and special projects.
  • Developed other special projects and initiatives.
  • Manage Administrative staff to ensure all administrative needs are handled for the company from the receptionist work to special projects.
  • Developed, Implemented, and directed programs, services, and special projects designed to assist people living with HIV/AIDS.
  • Manage start-up, transitions and special projects for West Area Customer Service including contracts and budgets with 3rd party groups.
  • Worked with ORF on all post-award/fiscal tasks, including monthly budget reports, reconciliations, data gathering/analysis and special projects.
  • Have been involved in numerous special projects related to higher education, teaching, learning, and assessment in psychology.
  • Acted as the main point of contact on special projects, liaising with internal and external resources as necessary.
  • Direct custodial contract management on a daily basis and for special projects to maintain a safe and healthy environment.
  • Managed special projects and events for Extension Ministries including annual food drives and Christmas gift drives.
  • Worked special projects associated with campaign lead generation to ensure compliance with legal and business guidelines.

Show More

32. Cost Savings

low Demand
Here's how Cost Savings is used in Associate Director jobs:
  • Provide national VHA management and leadership consultative guidance to effect improvements in mission effectiveness, resource utilization and cost savings.
  • Harmonized security services provider and access control system at Cambridge location ahead of schedule and realized sustainable annualized cost savings.
  • Managed process improvement initiatives resulting in significant quality improvements and cost savings for Cognizant PMO and the client organizations.
  • Recommended software improvements and vendor changes to upper management for enhanced production efficiency and greater overall cost savings.
  • Implemented new process improvements that drove cost savings and improved error detection between inter-unit projects.
  • Develop and maintain relationship with internal business clients to drive productivity/cost savings and improved profitability.
  • Implemented a successful green initiative that effectively contributed to significant cost savings.
  • Managed current and future department budget ensuring profitability and cost savings.
  • Contributed to successful budget reduction resulting in 1million dollars cost savings.
  • Deliver and support cost savings across categories within global procurement.
  • Negotiate all corporate equipment expenditures resulting in cost savings.
  • Net cost savings were $1.7 M. * Developed strategic plan to transform division to customer focused, results driven organization.
  • Generated significant cost savings by monitoring a registration database to research and recommend which after-school programs to invest in or cut.
  • Managed a work study analysis which identified ways to mechanize clerical positions, resulting in $20 million annual cost savings.
  • Launched national pilot with 17 health plans with goal of improving cost savings from contracting of nurse practitioners and physician assistants.
  • Designed, implemented and launched reporting and feedback on new customer self-service site, including cost savings associated with customer adoption.
  • Re-negotiated our training facility contract for a cost savings of $5MM and our fleet contracts for $3MM of savings.
  • Managed team of 5 consultants to develop Customer Planning performance tool, resulting in annual cost savings of $100 million.
  • Received $ 2K bonus for the restructuring of the Service and Maintenance Contract for the cost savings to the company.
  • Managed NPD, internal/external innovation, cost savings, new equipment installations, process improvements, and consumer market studies.

Show More

33. QA

low Demand
Here's how QA is used in Associate Director jobs:
  • Facilitated and maintained area and staff of several applications and initiatives concerning the customer test system, production QA and configurations.
  • Collaborated with QA and manufacturing leadership to implement successful contamination control measures in ISO classified and controlled manufacturing areas.
  • Partnered with QA creating/leading investigations for internal/external audit readiness program for three suite commercial manufacturing facility.
  • Maintain Cross -functional liaison between Technical Services, Manufacturing, Validation, QA/Compliance and Regulatory departments.
  • Provide QA guidance with product/process development programs
  • Lead supervisors responsible for packaging planning, components inventory, dispensing, labeling, and packaging operations, QA and engineering.
  • Managed operations and QA processes for MIC department, which handled communications for 30 products and more than 36,000 inquiries annually.
  • Managed projects from inception through planning, design, development, QA testing, user acceptance testing and client delivery.
  • Delivered quality contracts through close collaboration with functional partners such as legal, Finance, QA, and functional lines.
  • Led a small team for Quality Operations Network Exit activities and to act as back up Manager for QA Release.
  • Manage the support of eight client environments which include QA test data, development test setup, and test automation.
  • Lead weekly Operations meetings to coordinate and drive activities with QA, QC, Process Development, and Clinical departments.
  • Established an open line of communication with senior management, developers, business analysts, QA and data teams.
  • Managed the project in a 3 phased approach delivering edits' catalog, edits QA and edits' execution.
  • Collaborated with architects, facilities, QA, and lab personnel to design plans for renovation of the laboratories.
  • Lead a team of QA managers with weekly review of compliance, supervision and QA outcomes for the department.
  • Direct report and hiring manager of 30 personnel including development managers, project managers, software engineers and QA.
  • Stabilized QA and production deployment by reviewing, organizing and tracking deployment and managing release review and approval process.
  • Participated in validation activities for commercial product launch, QA reviews, and external business partner QA audits.
  • Performed QA review of exception reports and deviations and wrote investigations that were of high profile and importance.

Show More

34. Internet

low Demand
Here's how Internet is used in Associate Director jobs:
  • Completed in-depth research and analysis to design ground breaking initial architecture for comprehensive Internet strategy of Enterprise network organization.
  • Demonstrated increasing enrollments through effective implementation of direct mail, multimedia and Internet public relations strategies.
  • Created Internet media programs for geographically-offered market trials.
  • Performed extensive Internet research and investigative work.
  • Unified branding image and strategic communication plans for bundled products including wireless, satellite TV, Internet and DSL.
  • Collaborated with IT on providing SFPA with support for server, internet, and software issues and updates.
  • Managed overall deployment of FreedomLink Hot Spots which result in high speed wireless Internet access to the public.
  • Monitored all social media programs, including Internet forums, blogs, social networking applications and message boards.
  • Assess new marketing initiatives and proposed internet services, provide legal advice regarding potential risks and compliance issues.
  • Established this rapidly growing, full-service Internet marketing agency's first ever Employee Services Department supporting 100 employees.
  • Delivered $300,000 in savings since the summer of 2013 by negotiating new internet and telephone contracts.
  • Led technical support and strategic planning for Internet and e-Commerce services from product inception to deployment.
  • Work with Vice President of Sales to monitor and measure success of internet churn reduction efforts.
  • Developed collaborative academic support team; Extended Internet access to faculty and students on three campuses.
  • Provide in-house training on Packet Switched Network System and Voice over Internet Protocol (VoIP).
  • Evaluated the ability of small and mid-size colleges and universities to deliver courses via the Internet.
  • Rebuild Internet sales channel to deliver 10% of all sales, a 300% improvement.
  • Identify and implement strategies to reduce customer churn in the AT&T internet portfolio.
  • Extended library intranet system to provide faculty offices in the same building with network/internet access.
  • Researched regulatory databases (FINRA/OFAC) and the Internet to detect potential adverse client activity.

Show More

35. Performance Management

low Demand
Here's how Performance Management is used in Associate Director jobs:
  • Included support for informed decision making, data-driven problem solving, assessments, organizational design, staff recruitment and performance management.
  • Developed and executed global year-end performance management process to include promotion criteria and compensation recommendations and related communications.
  • Coordinated HR administration, compensation, conflict resolution, employee relations, performance management, and disciplinary proceedings.
  • Developed a performance management balanced scorecard enabling employees to visualize how their contribution affected the organization.
  • Managed negotiations and contract compliance including billing & consumption reports, incident/change management and performance management.
  • Lead annual performance management process, including communication, training, and adherence to budgetary guidelines.
  • Defined and led talent management activities including recruiting, performance management and compensation.
  • Mentor and coach managers and employees regarding effective performance management and communication skills.
  • Provide direct supervision of individuals including mentoring, performance management and staffing decisions.
  • Created follow on module focused on Progressive Discipline augment Performance Management Basics module.
  • Facilitated courses as a corporate trainer in behavioral interviewing and performance management.
  • Major focus on Portfolio Optimization, Resource Allocation and Performance Management.
  • Lead cultural realignment of US performance management methodology with global philosophy.
  • Provided performance management and improvement counseling up to and including termination.
  • Developed and managed department compensation and performance management programs.
  • Led an extended fact finding review which resulted in corrective actions, and promoted open and fair agency performance management practices.
  • Direct team of three Employee Relations Managers who handle employee relations for 22,000 employees, including performance management and compliance/complaint investigations.
  • Led a work stream to develop a unified process to enhance KAM accountability and performance management in the North Operating Unit.
  • Directed key HR units, including policy, training and development, performance management, benefits, and compensation.
  • Serve as escalation point for employee relations issues, including performance management, potential ethics violations and EEOC claims.

Show More

36. Information Technology

low Demand
Here's how Information Technology is used in Associate Director jobs:
  • Worked with university-based curricular and student records information technology and software to maintain public and internal electronic resources with current information.
  • Managed congressional relations for non-profit, member-based organization focused on the advancement of health care information technology.
  • Develop and advertise solicitation documents for complex information technology services, equipment, materials and commodities.
  • Research focus on the application of systems engineering to large complex computer-based information technology systems.
  • Collaborated with C-level executives and directors on quality assurance, property issues and information technology.
  • Delivered strategic HR leadership to Network Engineering and Information Technology departments across 9 domestic locations.
  • Act as lead information technology liaison to off-site system administrator and troubleshoot when necessary.
  • Managed internal information technology services and resources for university campus and medical center enterprise.
  • Assisted the Department of Information Technology with implementing technology initiatives within the residence halls.
  • Managed budgeting, organizational infrastructure, information technology, and media communications needs.
  • Integrated multiple IT providers into one enterprise-wide Information Technology (IT) organization.
  • Served as Information Technology and data leader for consumer products division.
  • Served as resource coordinator in all areas related to information technology.
  • Conducted yearly disaster recovery planning for the Information Technology Center.
  • Provide information technology support in conjunction with local consulting firm.
  • Managed client communication for primary NICHQ information technology partnership.
  • Managed and developed Information Technology Audit program.
  • Prepared financial reports and projected costs; served as department's liaison to Finance, Information Technology, and Administration departments.
  • Work directly with business clients to assess their communication and information technology requirements and support solutions to custom fit their needs.
  • Enable faculty to acquire the skills, knowledge and tools to support the use of information technology in the educational process.

Show More

37. Market Research

low Demand
Here's how Market Research is used in Associate Director jobs:
  • Conceptualized investment themes for private equity players in mezzanine financing by conducting market research, and understanding the capital market conditions.
  • Performed market research to determine new growth opportunities and supported clinical development, research and development, and commercial department initiatives.
  • Apply pharmaceutical industry and market research expertise and acumen to develop custom market research solutions that address client business objectives.
  • Identified software customization priorities, performance-evaluation criteria, and market research for the cardiovascular division in Sales Force Automation implementation.
  • THINK is an international market research consultancy rooted in a disciplined research philosophy and favoring a non- traditional approach.
  • Developed and presented annual ATP summary and market research reports to commissioners and chancellors of higher education.
  • Provided actionable competitive intelligence insights which influenced key decisions in market research and brand plan positioning strategies.
  • Connected appropriate medical societies with market research and marketing clients to carry out mutually beneficial programming.
  • Performed in-depth market research and created a unique commercialization strategy for each company.
  • Collaborate with primary market research vendors to create custom quantitative and qualitative studies.
  • Conduct market research and analyze industry trends to develop strategic employer development plans.
  • Conduct market research and identified market opportunities for online display advertiser products.
  • Conducted primary and secondary market research and provided recommendations to senior management.
  • Conducted market research on prospective student and implemented systematic follow up process.
  • Conducted in-depth market research to identify trends and capitalize on opportunities.
  • Conducted regional market research/analyses, using results in future strategy development.
  • Performed market research to understand market opportunities and customer segmentation.
  • Traveled with market research and attended medical and industry conferences.
  • Conducted market research on acquisition and management techniques.
  • Create Competitive Market Analysis/Market Research reports.

Show More

38. Performance Reviews

low Demand
Here's how Performance Reviews is used in Associate Director jobs:
  • Provided coaching, direction and feedback to Field Reimbursement Managers during regular field interactions and performance reviews.
  • Directed annual associate performance reviews and monthly catering pace reports with exceptional attention to detail.
  • Participated in annual performance reviews, necessary disciplinary actions, hiring and placement decisions.
  • Managed both internal and external business and performance reviews for assigned vendor partners.
  • Enhanced team performance by communicating job expectations and conducting regular performance reviews.
  • Prioritized workloads, conducted performance reviews, recruited personal.
  • Managed performance reviews and award employee recognition and incentives.
  • Created annual department goals and performed personnel performance reviews.
  • Prepared and assisted in implementation of employee performance reviews, salary increases and incentive awards in accordance with UC Policy.
  • Provide direction to team members for technical and managerial career path through performance reviews of department goals and priorities.
  • Conducted performance reviews of all providers and back/ front office supervisors on a 30/60/90 day and annual basis.
  • Managed a staff of 25; including all hiring, training, performance reviews and disciplinary action.
  • Conducted annual performance reviews to set clear and measurable job goals and determine yearly merit based increases.
  • Provide mentoring, coaching, and Demonstrated Effectiveness appraisal (Performance Reviews) for staff personnel.
  • Managed staff of 5 employees and interns including annual goal setting, performance reviews and evaluations.
  • Managed hiring, training, and performance reviews of over 20 event hosts and stage hands.
  • Recruited and hired new team members, processed performance reviews and determined salaries for employees.
  • Perform bi-annual and annual performance reviews to ensure team successfully met and exceed department goals.
  • Generated performance reviews for the management team to help motivate and increase work productivity.
  • Supervised and conducted performance reviews for a staff of 7-10 managers and their employees.

Show More

39. Technical Support

low Demand
Here's how Technical Support is used in Associate Director jobs:
  • Assisted personnel in conducting independent investigations, ensured administrative, clinical and technical support services were provided to research physicians.
  • Developed online technical support portal to gain penetration with a leading transportation company.
  • Provided strategic leadership of technical support operations within a high-volume call center environment.
  • Managed PMO and technical support team manager for distributed technologies applications.
  • Provide senior level database technical support to international and domestic offices.
  • Provided technical support for Campus master planning efforts and space utilization.
  • Managed 9 Technical Support Supervisors and 107 representatives.
  • Managed fulfillment and phone technical support operations.
  • Lead and develop a team of 8 Technical Support Supervisors and up to 120 Coordinators to execute on results and behaviors.
  • Provide technical support to programs throughout the accreditation process on assigned programs and conduct consultative sight visits to such programs.
  • Managed 5 staff in the Operations Department, which included the Production Support Service and Member Technical Support Services teams.
  • Created Performance Appraisals for technical support front line representatives, reviewed patterns and recommended new metrics as business needs required.
  • Managed Technical Services staff which consists of two Systems Analysts, one Network Manager and seven Technical Support personnel.
  • Provide process safety leadership and technical support to capital projects, existing operations, and R&D activities.
  • Led 8 supervisors who directed 94 front line Tier 2 technical support coordinators in an inbound customer contact center.
  • Team Leader for 3rd level technical support team maintaining approximately 1,500 Windows servers in North and South America.
  • Provided microbiological technical support to the Microbiology Lab, Quality, R&D and Supply Chain organizations.
  • Maintained direct client and technical support across retail, restaurant, brand manufacturing, and food import markets.
  • Manage tier one (vendor) and tier two (in-house) technical support for the Blackboard LMS.
  • Re-engineered maintenance operations to 12 hr shifts to improve technical support across multiple operations on plant site.

Show More

40. Financial Aid

low Demand
Here's how Financial Aid is used in Associate Director jobs:
  • Organized financial aid literacy workshops to enhance student awareness of financial aid opportunities, debt management, and other related topics.
  • Reviewed correspondence from students with special circumstances and resolved as appropriate; interviewed and advised students regarding financial aid eligibility.
  • Develop and disseminate Financial Aid information through presentations and publications, working in conjunction with on-campus and off-campus constituents.
  • Developed and implemented financial aid awarding policies and managed budgeting for institutional funds allocated to the Weekend College program.
  • Administered financial aid for qualified students in accordance with operational guidelines including administration of guaranteed student Loan Program.
  • Maintain and examine student files and documents in detail for Student Financial Aid eligibility requirements and audit preparation.
  • Communicated with Former Football Student-Athletes regarding requirements for Degree Completion and post- eligibility financial aid if applicable.
  • Reviewed student eligibility and oversaw the packaging philosophy of institutional aid Assistant Director of Financial Aid.
  • Developed and designed online financial aid processes for prospective and enrolled students to decipher demonstrated need.
  • Disseminated oral and written financial aid information to program directors, counselors, and appropriate personnel.
  • Prepared National Letter of Intent and Conference Financial Aid Agreements for prospective and continuing student-athletes.
  • Perform professional judgment decisions on financial aid applicants who applied for special circumstance review.
  • Implemented, coordinated and assigned various graduate scholarships working closely with Financial Aid.
  • Developed and implemented streamlined policies and procedures for enrollment and financial aid processing.
  • Supervised the evaluation of secondary managers, clerical support and financial aid counselors.
  • Maintained accurate financial aid data to include verifying applications for completeness and accuracy.
  • Managed the implementation of established aid processing and financial aid notification procedures.
  • Developed and directed financial aid strategies within the framework of federal regulations.
  • Key member that designed developed and implemented a Financial Aid Operations manual.
  • Supervised and assigned daily duties of Financial Aid Counselor and Administrative Assistant.

Show More

41. ROI

low Demand
Here's how ROI is used in Associate Director jobs:
  • Participated in safety assessments and preparation of adverse event reports for gastrointestinal drug products.
  • Monitored and evaluated sponsorship initiatives, optimized sponsorship campaigns and increased client ROI.
  • Analyzed campaign results, determining ROI and opportunities for greater effectiveness.
  • Represent customer business development function on future gastrointestinal brand acquisitions.
  • Helped guide capital allocation decisions based on factors such as payback period, IRR, ROI, NPV, DCF etc.
  • Implemented more national programs than any other operating unit in Novartis, introducing products in key geographies that drive highest ROI.
  • Led the analysis of heavy spend test markets to assess the viability and ROI of increased spending behind key brands.
  • Developed and implemented HEOR initiatives with selected managed care customers, including Big 3 US auto makers in Detroit.
  • Developed the $2 million budget and business case including ROI total cost of ownership (TCO) studies.
  • Implemented and managed metrics utilized in the appraisal of project execution, internal ROI, and comparative MPV reporting.
  • Increased ROI across media channels by recommending a revised budget allocation and more efficient targeting and buying model.
  • Guided clients in allocating marketing funds for digital and myriad digital touch points to ensure maximum ROI.
  • Perform model validation, back-testing, bench-marking, ROI analysis, and monitor model performance over time.
  • Improved overall trade ROI 11% through development of annual trade objectives, tools, and metrics.
  • Established process and templates to provide infrastructure capital and ongoing financial implications for project estimates and ROI.
  • Created business cases that established a high ROI for increasing staffing level and increase hardware capacity.
  • Delivered highest ROI TV advertising in the Kellogg Company for 2010 with ROI over +200%.
  • Identified and evaluated cutting edge tools and technology to identify return of investment (ROI).
  • Prepared ROI's on staff increases and marketing programs to define sizing or go/no go options.
  • Ensured most efficient use of $20M budgets, maximizing the ROI of IT resources.

Show More

42. SOX

low Demand
Here's how SOX is used in Associate Director jobs:
  • Performed quality reviews for Management SOX testing for Business Division and Information Technology.
  • Enforced standard security policy across SOX application servers.
  • Implemented the initial SOX control environment, taking the Company's compliance from a small-company focus to a publicly traded environment.
  • Produced investment packet and material as part of SOX compliance when GateHouse Media conducted its initial IPO in 2006.
  • Defined credit standards and purchase limits, controlled deliveries, wrote policies and procedures for SOX and company protection.
  • Reviewed all balance sheet reconciliations and ensure adherence to SOX controls, analyzed Gross to Net accruals for reasonableness.
  • Integrated corporate policies in financial reporting, accounting policies, SOX compliance, and Network and Business Unit reviews.
  • Chaired Latin America Compliance Committee to ensure departmental adherence to PhRMA guidelines, FCPA, SOX, etc.
  • Led project team that reviewed all information to register firm with PCAOB, in compliance with SOX requirements.
  • Conducted regular audits, ensuring compliance with regulatory standards, SOX, SEC 38A, and state filings.
  • Developed IT SOX program and oversee this program in support of company initiative and compliance regulations.
  • Led Sarbanes-Oxley 404 (SOX) clients and facilitated significant rationalization of controls/ savings for clients.
  • Scheduled quarterly Sarbanes-Oxley (SOX) review of ID Tools application, domestic and offshore users.
  • Reviewed and approved all test plans for SOX 404 compliance in the Procure-to-Pay environment.
  • Oversee accounts receivable monthly close process and general ledger reconciliation and ensure SOX compliance.
  • Developed and implemented SOX compliance controls around sales compensation planning, processing and payments.
  • Managed the revenue recognition process and ensured revenue recognized is in compliance with SOX.
  • Monitored SOX compliance, review SAS 70 reports and addressed deficiencies with compensating controls.
  • Ensured compliance with academic policy and procedure including internal audit and SOX controls.
  • Participated in yearly internal SOX audit as well as external, client-sanctioned audits.

Show More

43. Sigma

low Demand
Here's how Sigma is used in Associate Director jobs:
  • Represented Voice of Customer on several internal six sigma projects geared towards process renovation and improvements.
  • Participated in and resolved several critical supply and quality-impact incidents utilizing CAPA and Six Sigma tools.
  • Managed invitation and induction of Beta Gamma Sigma Honor Society for all Marshall Business Students.
  • Coordinated consultants to fill training needs gap in leadership development and Six Sigma certifications.
  • Oversee licensed vendor program and provide marketing opportunities in Sigma Kappa publications.
  • Promote Lean/Six Sigma approaches to achieve operational excellence.
  • Represented engineering on Site Six Sigma projects
  • Trained project team leaders, site OP EX members and Site Leadership Team in Lean Six Sigma tools and methodologies.
  • Received certifications in Six Sigma Yellow Belt and Information Technology Infrastructure Library (ITIL) Foundations in IT Service Management.
  • Provided Six-Sigma methodologies and supported quality work streams and developed workshops to improve Global Labs and Late Phase Divisions.
  • Worked alongside operations team members to develop a consistent filling / packaging processes to meet six sigma quality requirements.
  • Improved Packaging Department OEE from 47% to 73%, by utilizing lean and Six Sigma techniques.
  • Increase efficiency by applying six sigma methodologies to reduce data variance and rework, driving continuous improvement efforts.
  • Implemented several Six Sigma/PVR quality projects (overfill, meat temps, diameters, floor loss).
  • Used Six Sigma Methodology, gained sponsorship, delivered the project and trained national sales team.
  • Managed and reviewed the teams lean Six Sigma projects and provided leadership on project updates.
  • Identified $68.6 million savings with Lean Six Sigma manufacturing initiatives in 2009 & 2010.
  • Created a Lean Six Sigma Web Page including training materials, SOP, Project Folder.
  • Oversee six sigma projects to improve quality, reduce errors and ensure financial accuracy.
  • Contributed on Six Sigma projects to lower call center handle time and increase effectiveness.

Show More

44. Data Analysis

low Demand
Here's how Data Analysis is used in Associate Director jobs:
  • Led and managed the execution of projects in areas of data analysis, application development, data management and data visualization.
  • Facilitate the identification of opportunities for physician referral growth and management, and support change management and collaborative data analysis.
  • Established data analysis methods and reagent acceptance criteria that ensured consistency of the assay performance over time.
  • Delivered complex data analysis allowing for measurement of the Association's strategic plan and priority activities.
  • Key contributor in the design of data models for databases/data warehouses used in data analysis.
  • Analyzed data, including developing and maintaining Access databases and conducting data analysis using SPSS.
  • Conduct data analysis to determine accuracy rates, error trends, and operational effectiveness.
  • Administer general ledger reconciliation, division consolidation, and data analysis and control.
  • Develop and maintain statistical databases to perform data analysis and statistical analysis.
  • Conducted market research and statistical data analysis for recruitment expansion and retention.
  • Involved in business requirements gathering, data analysis and functional architecture design.
  • Maintained evaluation data and reported data analysis to senior management.
  • Provided in-depth personalized data analysis support for sales team members.
  • Planned the strategic implementation of data analysis software.
  • Recruited, trained and supervised staff for assay development, compound screening, data analysis and report, team communication;.
  • Performed data analysis to identify potential donor groups for targeted projects, contributing to an increase in giving from those groups.
  • Managed TITANIUM electronic medical record keeping system, data analysis and report writing presented annually to the Board of Governors.
  • Utilize data analysis tools and algorithms to determine what the correct master data should be given the current production volumes.
  • Identified and developed marketing strategy, based on knowledge of client objectives, market characteristics, and data analysis.
  • Partner with data analysis, research, stewardship and IT to create and enhance Advance web synergies and integration.

Show More

45. Staff Training

low Demand
Here's how Staff Training is used in Associate Director jobs:
  • Developed staff training, meeting state inspection requirements: Company received citations during state audits/inspections due to insufficient staff training.
  • Coordinated in-service and external training; provided staff training and created and updated training documentation.
  • Managed weekly and daily staff schedules, facilitated curriculum development and conducted staff training.
  • Redesigned staff training, significantly increasing trip safety and quality.
  • Implemented new hire and staff training and development to licensing requirements
  • Developed systems for tracking and reporting staff training requirements.
  • Facilitate weekly staff meetings, provide staff training and development, and clinical insight regarding client diagnosis and treatment.
  • Assist in strategic planning, budget management, staff training and development, and School of Business decision- making.
  • Initiated multiple upgrades of IT within the school and developed staff training program to improve overall staff productivity.
  • Directed and implemented staff training for recruitment staff, supervised a team of eight full-time and four part-time staff
  • Supervised program staff and volunteers, record keeping per DPW/County regulations, Staff training and personnel records.
  • Maintained administration of all staff training, as well as Chaired the research committee for professional staffing.
  • Create all operational process documentation for staff training and continue to develop and maintain for knowledge sharing.
  • Improved management of the distribution center, streamlining procedures and policies and ensuring consistent staff training.
  • Provide ongoing staff training and development on systems changes, program changes, and new initiatives.
  • Major duties involved camper recruitment, marketing, staff training, budget planning and program management.
  • Oversee staff training with strict DHR requirements and provide timely reports on all statistical information.
  • Implemented new physician billing computer system at all six offices; coordinated staff training.
  • Conducted staff training sessions for office systems, reporting functions, and testing procedures.
  • Conducted staff training on conflict resolution techniques and the internal student complaint process.

Show More

46. Press Releases

low Demand
Here's how Press Releases is used in Associate Director jobs:
  • Lead public relations, managed press releases, press conferences (seen as one of the faces of the organization).
  • Write press releases for upcoming events, compose and design newsletters and other internal information, and orchestrate external events.
  • Managed the U.S. team responsible for review of advertisements, brochures, press releases, e-newsletters, and web sites.
  • Create and coordinate marketing and media relations in publications, press releases, mass media communications, and weekly e-newsletters.
  • Drafted official letters, talking points, position papers, public statements, speeches, presentations, and press releases.
  • Authored and distributed center related articles, newsletters, correspondence, press releases, website content and program manuals.
  • Consulted with clients on the design and context of analyst presentations, press releases, and other public documents.
  • Write speeches, press releases, and other promotional materials to increase awareness of the cause and mission of the
  • Substantiated and translated science into lay language for different venues such as press releases and educational materials.
  • Led committee rating presentations, issued press releases and remained the primary contact for the finance team.
  • Develop and service press releases, media alerts, statements and pitch letters to targeted media.
  • Provide financial forecasts to guide analysts and complete financial outlook section on quarterly press releases.
  • Write and create content for blog posts, press releases and art fair applications.
  • Drafted press releases regarding media coverage, political events, speeches and polls.
  • Publicized program through speaking engagements, direct mail, and press releases.
  • Write and distribute Op-Eds, ads and press releases to highlight need.
  • Content writing - website, Constant Contact, press releases, etc.
  • Formulated press releases, fact sheets and articles related to mortgage-backed securities.
  • Distributed all press releases for the university and answered media requests.
  • Composed and published press releases for the rating actions taken.

Show More

47. Business Requirements

low Demand
Here's how Business Requirements is used in Associate Director jobs:
  • Collaborate with the solutions team by interpreting portfolio manager business requirements and providing programming solutions that influence fixed-income attribution results.
  • Establish, communicate and implement policies and procedures to support any new and changing business requirements for improved efficiency.
  • Conducted usability testing to investigate user needs and coordinate enhancements via business requirements through QA, Development and Production.
  • Provided recommendations for meeting business requirements with out-of-box functionality, reducing the complexity and cost of the solution.
  • Facilitated business requirements gathering, supported architecture design, data modeling, unit and system testing, implementation.
  • Collaborated with agile development teams and design agencies to create business requirements for major website redesign projects.
  • Communicated and implemented policies and procedures to support new and existing business requirements for enterprise customers.
  • Worked with key stakeholders to identify business requirements and translated requirements into dimensional data models.
  • Defined business requirements for breadth of data and reporting formats for global valuations reporting system.
  • Supervised account and project direction from sales to business requirements gathering to implementation.
  • Reviewed and approved business requirements and technical proposals for completeness and accuracy.
  • Translated concepts into solutions by soliciting and documenting business requirements.
  • Tailor presentations in alignment with potential client business requirements.
  • Authored business requirements for wireless gateway CPE products.
  • Translated business requirements to technical implementation.
  • Develop in depth understanding of compliance and business requirements, workload peaks, and planning processes to assure appropriate alignment.
  • Gather and synthesize business requirements and translate into functional and technical requirements to be used as input to the design.
  • Gather functional and business requirements, develop project plans, allocate resources, and lead teams of up to 25.
  • Report on internal business case development, cost benefit analysis creation, business requirements that capture and RFP/RFI/RFP support.
  • Led strategic planning to determine monthly, quarterly and annual business requirements in terms of staff and capital needs.

Show More

48. Advisory Board

low Demand
Here's how Advisory Board is used in Associate Director jobs:
  • Prepared and presented property profile reports on acquisitions and ongoing development projects to investment committee and advisory board.
  • Create scientific manuscripts, abstracts, posters/oral presentations for publication or presentation at scientific advisory board meetings.
  • Coordinated a comprehensive alumni relations program for 16,000 alumni, including advisory board and committee support.
  • Served as primary liaison between provider and Advisory Board to ensure quality service delivery.
  • Deliver presentations on projects to scientific advisory board and national meetings.
  • Developed and maintained advisory boards for campus and Extension-based programs.
  • Established an advisory board to inform decisions related to publications.
  • Collaborated with Advisory Board to set organization goals and expectations.
  • Developed Workplace Literacy Programs and established SEFLN Advisory Board.
  • Assisted in Advisory Council and individual donor strategies, and was New Venture Fund Advisory board member and CUE donor POC.
  • Developed guideline and key priorities for the Penn-Wharton China Center advisory board to be launched in 2014 in Beijing.
  • Participated in Advisory Boards, inter-campus relations and outreach committees/activities, job fairs and Chamber of Commerce events.
  • Served on internal Training Committee, Workshop Committee, and Career Services Advisory Board to oversee policy/compliance issues.
  • Served as staff manager for the industry advisory board, academic department heads board, and research council.
  • Chaired center's Advisory Board, with responsibility for corporate communications, recruitment, and faculty development.
  • Selected as deck plate member to Bureau of Medicine and Surgery (BUMED) Perinatal Advisory Board.
  • Instituted and chaired Change Advisory Board (CAB) and Post Implementation Review (PIR) meetings.
  • Collaborated with brand managers in the development and implementation of advisory board for a newly launched product.
  • Directed the HRC Business Council, an advisory board of 30 corporate executives from Fortune 100 companies.
  • Created relationships with key industry leaders to speak at local recruitment events and participate in Advisory Boards.

Show More

49. Facebook

low Demand
Here's how Facebook is used in Associate Director jobs:
  • Maintained a Twitter account for publications and contributed regularly to Facebook status updates.
  • Maintained Facebook account and other social media venues to maintain relationship and visibility.
  • Developed new social media strategies using Facebook and Twitter to promote SoFiE's activities and accomplishments and to increase membership.
  • Acted as a social media consultant to a team that launched a YouTube, Facebook, and Twitter channel.
  • Created and implemented business plan for using social media platforms (Facebook, LinkedIn) to engage alumni.
  • Communicated with customer base via blog, Facebook and Twitter posts, authored monthly newsletters using Constant Contact.
  • Engage and maintain Facebook groups and have a professional presence in other social media outlets.
  • Launched Peak AdComm's social media presence on Bullhorn Reach, Twitter, and Facebook.
  • Expanded recruiting efforts to include various social media outlets, including LinkedIn and Facebook.
  • Created and maintained official university Facebook, Twitter, and YouTube accounts.
  • Posted to website, Facebook and YouTube channel.
  • Write Leader Facebook posts to encourage certain behaviors.
  • Implemented use of Facebook as intra-company communication system improving information flow in hectic environment.
  • Established and monitored Social Media Presence including (Facebook, YouTube, Twitter and LinkedIn) Website content creation and promotion
  • Manage all social media platforms for the camp community (i.e., Facebook, Instagram, Twitter).
  • Implemented a summer camp marketing campaign that increased Facebook likes by 300% from 2010 2013.
  • Pioneered creation of Casa Dolores Facebook Page to leverage the power of social networking.
  • Established and supervise SIPA's social media presence on Twitter, Facebook and Linkedin.
  • Doubled the foundations facebook exposure.
  • Manage social media accounts (Twitter @ThisistheIZZONE, Facebook, and Instagram), design game day newsletters and infographics.

Show More

50. Professional Staff

low Demand
Here's how Professional Staff is used in Associate Director jobs:
  • Solicited nominations from lay leaders and professional staff, organized nominations process, and gathered background information on nominees.
  • Supervised and managed over 100 professional staff including training, academic advising and internal career pathways.
  • Assessed internal professional staff transferring into the practices and implemented salary adjustments to maintain compensation equity.
  • Provide direct oversight and supervision of student services personnel including professional staff and student employees.
  • Supervised and developed the full-time professional staff and student ambassadors including regular training.
  • Advise and initiate disciplinary actions for professional and paraprofessional staff when applicable.
  • Oversee the department performance evaluation and dismissal policy for paraprofessional staff.
  • Coordinated and managed training and development for professional and paraprofessional staff.
  • Provided professional development and leadership opportunities for students and professional staff.
  • Facilitated education, training and licensing requirements for professional staff.
  • Supervised other Associate Directors, Assistant Directors, professional staff and contract-represented staff including the AAUP-AFT and the UAW.
  • Oversee in the selection, training, and evaluation of Housing and Residence Life professional and para-professional staff.
  • Supervised the work of three junior team members, four graduate interns, and a paraprofessional staff member.
  • Provide leadership to 2-4 managers and accountable for the performance of managers and/or senior level professional staff.
  • Provide leadership to key stakeholders through multiple layers of management and senior levels of professional staff.
  • Managed 12 professional staff and $9.2 million in programs serving 8,000+ refugees yearly.
  • Facilitate training, staff development, and evaluation processes for 85 paraprofessional staff.
  • Planned, managed, and provided leadership for professional staff of 18 personnel.
  • Supervised and trained 4 professional staff, 4 graduate and interns 75volunteers.
  • Managed a professional staff of eight and student volunteer staff of 40..

Show More

20 Most Common Skill for an Associate Director

Ensure Compliance21.1%
Financial Statements16.2%
Strategic Plan10.7%
Oversight6.2%
Customer Service5.3%
Human Resources4.5%
Project Management3.7%
Process Improvement3.5%

Typical Skill-Sets Required For An Associate Director

RankSkillPercentage of ResumesPercentage
1
1
Ensure Compliance
Ensure Compliance
15.9%
15.9%
2
2
Financial Statements
Financial Statements
12.2%
12.2%
3
3
Strategic Plan
Strategic Plan
8.1%
8.1%
4
4
Oversight
Oversight
4.7%
4.7%
5
5
Customer Service
Customer Service
4%
4%
6
6
Human Resources
Human Resources
3.4%
3.4%
7
7
Project Management
Project Management
2.8%
2.8%
8
8
Process Improvement
Process Improvement
2.6%
2.6%
9
9
Business Development
Business Development
2.2%
2.2%
10
10
Curriculum Development
Curriculum Development
2.1%
2.1%
11
11
Alumni
Alumni
2.1%
2.1%
12
12
Special Events
Special Events
1.9%
1.9%
13
13
Business Units
Business Units
1.9%
1.9%
14
14
Direct Reports
Direct Reports
1.9%
1.9%
15
15
FDA
FDA
1.8%
1.8%
16
16
Healthcare
Healthcare
1.7%
1.7%
17
17
Staff Members
Staff Members
1.6%
1.6%
18
18
Risk Management
Risk Management
1.5%
1.5%
19
19
Annual Budget
Annual Budget
1.4%
1.4%
20
20
Daily Operations
Daily Operations
1.4%
1.4%
21
21
R
R
1.4%
1.4%
22
22
Management System
Management System
1.3%
1.3%
23
23
Counsel
Counsel
1.2%
1.2%
24
24
Due Diligence
Due Diligence
1.2%
1.2%
25
25
Training Programs
Training Programs
1%
1%
26
26
Program Development
Program Development
1%
1%
27
27
RFP
RFP
0.9%
0.9%
28
28
CRM
CRM
0.9%
0.9%
29
29
Day-To-Day Operations
Day-To-Day Operations
0.9%
0.9%
30
30
Clinical Trials
Clinical Trials
0.9%
0.9%
31
31
Special Projects
Special Projects
0.8%
0.8%
32
32
Cost Savings
Cost Savings
0.8%
0.8%
33
33
QA
QA
0.8%
0.8%
34
34
Internet
Internet
0.8%
0.8%
35
35
Performance Management
Performance Management
0.8%
0.8%
36
36
Information Technology
Information Technology
0.8%
0.8%
37
37
Market Research
Market Research
0.8%
0.8%
38
38
Performance Reviews
Performance Reviews
0.7%
0.7%
39
39
Technical Support
Technical Support
0.7%
0.7%
40
40
Financial Aid
Financial Aid
0.7%
0.7%
41
41
ROI
ROI
0.7%
0.7%
42
42
SOX
SOX
0.7%
0.7%
43
43
Sigma
Sigma
0.6%
0.6%
44
44
Data Analysis
Data Analysis
0.6%
0.6%
45
45
Staff Training
Staff Training
0.6%
0.6%
46
46
Press Releases
Press Releases
0.6%
0.6%
47
47
Business Requirements
Business Requirements
0.6%
0.6%
48
48
Advisory Board
Advisory Board
0.6%
0.6%
49
49
Facebook
Facebook
0.6%
0.6%
50
50
Professional Staff
Professional Staff
0.6%
0.6%

22,371 Associate Director Jobs

Where do you want to work?