Associate director jobs in Knoxville, TN

The VP Service Operations Americas will lead service operations across the Americas. This role carries full P&L responsibility for the regional service business, overseeing multiple service hubs and field service teams with responsibility to deliver revenue from maintenance, repair and overhaul work in support of our customers. As a key member of the Americas Leadership Team, the VP will report directly to the Executive Vice President, Americas and will be based in the US. RESPONSIBILITIES & DUTIES Lead and develop regional service teams to drive performance and customer satisfaction while conducting business at the safest possible level on Kelvion and customer sites. Deliver monthly, quarterly, and annual service revenue and margin targets. Expand service capabilities and geographic reach in the Americas to meet customer demand, to include use of channel partners for regional field service support. Interact directly with customers at multiple levels, CEO to shop floor, in representing Kelvion while driving customer satisfaction and future business opportunities. Implement standardized service processes and digital tools to improve efficiency and consistency. Maximize utilization of service capabilities and infrastructure. Hire, set clear expectations and follow through on deliverables. Foster people development and drive talent retention within service operations. Support strategic initiatives aimed at transformational growth and brand expansion in alignment with global objectives. Collaborate with cross-functional teams to align service strategies by product and market served. Expand market share and penetrate new industries through service excellence. Enhance organizational structure to scale the organization for future growth. Lead the Americas service organization to meet operational and financial targets. All other duties assigned. OTHER RESPONSIBILITIES To ensure Kelvion's Standard of Excellence, which includes quality, is incorporated into every product we produce. Follow all company policies and procedures, including but not limited to Global Code of Business Principles, Code of Ethics and Business Conduct, Vision and Values, Operational Framework REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES) Deep understanding of service delivery processes and customer lifecycle management, to include experience with service overhaul programs, service parts sales and field service support. Hands-on leadership style with strategic vision and tactical execution capabilities. Change agent with the ability to integrate into existing teams while driving transformation. Willingness to travel across the Americas as needed. Represent the Americas region in global forums and legal entities on service-related matters. EDUCATION AND EXPERIENCE (required levels) Bachelor's Degree from an accredited university program 10 plus years of experience in operations, leading others in a medium-sized, global organization-preferably in industrial or manufacturing environments. Experience working in matrix organizations; exposure to international work environments is a plus. Strong track record of delivering revenue targets in competitive markets. Skilled in managing and closing large-scale service projects. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee occasionally will be required to hand lift and/or move objects up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our client is looking for a VP of Operations that is responsible for directing and leading all hands-on operational needs for the Brand. You will lead initiatives of the Operations Director's to enthusiastically grow the system and brand by improving Average Unit Volume growth, positive check count and overall system profitability. Responsibilities: Meets or exceeds company sales and profit expectations while maintaining standards in all areas Forecast business trends for company operations Ability to analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the information Actively seek input for key business decisions, and providing sound business advice and allocation of useful resources Meet and/or exceed monthly Key Performance Indicator metrics all levels Drive profitability at regional, district and unit levels through direct management of strategic initiatives by the Operations Director's. Implement, execute, manage and follow up on operational brand strategies that improve the profitability at all levels Motivate, lead, coach and develop the Operations Directors Ensure compliance with all company standards, and brand standards. Collaborate and work in conjunction with all departments for overall growth and success of the operations department and team. Maintain budget controls on all operations activities tied to region and employees. Projects and practices consistent ownership attributes which provide a high level of customer service at all points of contact Partner with Marketing and the Field Operations team to train brand stewardship Develop a written set of operating standards around food preparation, service times, store set up, hospitality, cleanliness, and organization Look for ways improve throughput and productivity by streamlining operations Improve food cost, labor cost, and operating expenses by systemically reviewing processes and implementing cost control measures Review P&L regularly with DMs and GMs to ensure that key financial targets (food cost, labor, op ex, etc.) are being met Ensure that food quality and guest experience meet brand standards at all times Ensure that the FGC culture and Core Values are properly represented at all stores and at all times Monitor morale of the staff and check in with all employees on a regular basis Ongoing coaching of managers and staff Source, test, and roll out back office systems as necessary Monitor repairs and maintenance issues Requirements: Bachelor's Degree 10+ years experience with any combination of restaurant operation experience 5+ years in a Senior Leadership experience within franchisor environment Consistent record of meeting operational commitments Restaurant marketing experience a plus Strong financial acumen, analysis/problem-solving, negotiation and influencing skills. Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects. Excellent communication (written and oral), and problem solving skills. Expert-level skill with Microsoft computer skills, i.e. Word, PowerPoint, Excel, and Outlook. Expert-level skill with various operational point-of-sale (POS) systems.

The Vice President of Finance serves as a key member of the executive leadership team, responsible for providing strategic direction, financial oversight, and business insight to drive profitable growth and operational efficiency across all ARC Automotive entities. This role oversees all financial planning, reporting, and control systems while ensuring compliance with international accounting standards and corporate governance. The VP of Finance partners closely with senior leadership to support strategic decision-making, capital investment, and global financial strategy. Requirements MINIMUM REQUIREMENTS: Education: Bachelor's degree in accounting, Finance, or Business Administration; MBA or CPA preferred. Experience: Minimum of 10-15 years of progressive finance leadership experience, ideally in a global manufacturing or automotive environment. Technical Skills: - Strong command of U.S. GAAP and IFRS. - Proven success in financial planning, forecasting, and strategic business analysis. - Experience with ERP systems (SAP, Oracle, or similar). - Proficiency in financial modeling, dashboards, and advanced Excel/Power BI. KEY COMPETENCIES: Strategic thinker with the ability to translate financial data into actionable business insights. Strong leadership and communication skills with a global mindset. Demonstrated success managing multi-country financial operations. High integrity, sound judgment, and commitment to operational excellence. Hands-on leadership style with the ability to drive both strategy and execution. *Any equivalent combination of experience and training which provides the required knowledge, skills and abilities may be substituted. ESSENTIAL DUTIES AND RESPONSIBILITIES: Strategic Financial Leadership • Develop and execute the company's global financial strategy in alignment with overall corporate goals. • Provide financial analysis and recommendations to support strategic planning, mergers and acquisitions, and capital investments. • Partner with the CEO and executive team to drive profitability, optimize capital structure, and ensure long-term financial sustainability. Financial Planning & Analysis (FP&A) • Lead the preparation of annual budgets, rolling forecasts, and long-range business plans. • Deliver clear, actionable financial reports and performance dashboards to executive leadership and board members. • Analyze financial results and key performance indicators (KPIs), identifying opportunities for cost optimization and margin improvement. Accounting, Controls & Compliance • Oversee all accounting, consolidation, and reporting functions for multiple global entities. • Ensure adherence to U.S. GAAP, IFRS, and local statutory requirements in each operating region. • Maintain strong internal controls, audit readiness, and SOX-compliant financial practices. • Manage all financial, tax, and regulatory audits across U.S. and international operations. Operational & Business Partnership • Serve as a strategic business partner to operations, supply chain, and sales leaders-linking financial insights to business performance. • Drive financial discipline and transparency across plants in the U.S., China, North Macedonia, and Thailand. • Support pricing strategies, cost analysis, and profitability assessments for customer programs and new product launches. Treasury & Risk Management • Manage global cash flow, liquidity planning, and foreign exchange exposure. • Lead relationships with banks, lenders, and insurance providers. • Oversee credit, collections, and working capital optimization initiatives. • Develop and execute strategies to mitigate financial and operational risks. Leadership & Team Development • Lead, mentor, and develop a global finance team that supports operational and strategic business goals. • Foster a culture of accountability, data-driven decision-making, and continuous improvement. • Implement digital and process innovations within finance to improve efficiency and accuracy. WORK ENVIRONMENT / CONDITIONS / PHYSICAL DEMANDS: While performing the duties of this job, the employee will be exposed to mechanical, electrical, or chemical processes requiring the use of protective eyewear. Employees will work in an office/shop environment, will occasionally be required to work weekends, holidays, and be on call. Will also require occasional business-related travel. These are considered essential duties and are illustrative of those job tasks, which are fundamental. Employees may be required to perform additional related duties as they may be assigned by management. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Commercial Banker is for you. As a Commercial Banker within the Middle Market Banking team, your role is to be the focal point of client acquisition and ongoing relationships; Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker, you are responsible for growing and retaining profitable relationships within the Middle Market and Specialized Industries target space. Our Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card and Chase Paymentech Solutions. Our strongest Bankers have a methodical approach to the market activity and prospecting. We deliver locally and therefore our ideal candidate has deep local connections and market knowledge. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies Required Qualifications, Capabilities and Skills Five plus years direct lending or credit support related experience with a focus on business relationships Understanding of Commercial Banking products and services Ability to collaborate with internal partners and resources Demonstrated experience of meeting or exceeding sales goals Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners Preferred Qualifications, Capabilities and Skills Bachelor's degree and formal credit training preferred Sales management, business development skills, proficiency in building and maintaining positive client relationships Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask Excellent business judgment, strategic thinking, self-directed, proactive and creative

About RDI: Are you ready to be part of something groundbreaking? At RDI Technologies, we are transforming the way industries see and solve problems with our Motion Amplification technology. By turning ordinary video into a powerful diagnostic tool, we help companies across manufacturing, aerospace, automotive, R&D and more detect unseen motion, prevent costly failures, and design better products. As a fast-growing, innovative company we offer an exciting, dynamic workplace where your ideas matter, and your contributions drive real impact. Whether you are passionate about technology, problem-solving, or shaping the future of industrial reliability and research and development, RDI Technologies is the place to grow your career and make a difference. Join us and be part of a team that is changing the way the world sees motion! Job Overview: The Head of Operations is a critical, high-impact role responsible for the strategic planning, management, and execution of RDI's end-to-end Operations and Customer Support functions. This role is the primary leadership presence for the Knoxville office staff and is responsible for managing day-to-day business efficiency, quality assurance, logistics, and assembly. This individual must possess the strategic acumen to lead teams and the deep technical aptitude to troubleshoot and certify camera production. Essential Responsibilities and Duties: 1. Strategic & People Leadership On-site Leadership: Serve as the leading on-site executive, fostering a collaborative and high-performance culture for all Knoxville-based employees. Team Management: Directly manage the Operations team, including the Director of Customer Support, Lead Operations Associate, and other support staff. This includes setting clear objectives, performance management, coaching, and career development. Strategic Planning: Consult with the CEO and C-Suite to set strategic operational goals, drive cross-functional process improvements, and ensure alignment across Sales, Marketing, and R&D. General & Administrative (G&A) Oversight: Manage essential high-level G&A functions, including interfacing with outsourced HR, assisting in selecting benefits/401k plans, and maintaining organizational policies and documentation. 2. Manufacturing & Quality Control Oversight: Direct the entire manufacturing and assembly process for all RDI camera systems, from component arrival to final shipment. Hands-on Production Leadership: Serve as the visible and hands-on operational leader for the manufacturing floor, personally engaging in complex assembly, test, and quality control procedures to drive daily efficiency and lead by technical example. Throughput and Quality Accountability: Hold ultimate ownership and report on key manufacturing performance indicators (KPIs), specifically targeting improvements in assembly throughput, quality yields, and reduction of time-to-shipment. Technical Assembly & Testing: Directly oversee, and assist as needed, with the intricate assembly, wiring, programming, testing, and calibration procedures to ensure every camera meets our rigorous quality standards. Vendor Management: Act as the primary point of contact for key manufacturing partners, working directly with external vendors to address and resolve any manufacturing or quality control challenges (focused on technical issues). Efficiency & Cost Management: Review financial performance and operational metrics to identify and implement process improvements that reduce costs, improve throughput, and increase profitability. Quality Assurance: Own the Quality Management System (QMS) as it relates to assembly and testing, ensuring strict adherence to Standard Operating Procedures (SOPs) and Quality Control Test Procedures (QCTPs). Hands-on Support: Be prepared to step into the assembly process as needed to train, troubleshoot, and directly support the operations team during peak volume or complex builds. 3. Logistics, Fulfillment & Inventory Supply Chain Management: Oversee strategic planning for the supply chain, coordinating with the Procurement team to ensure timely material flow. Order Fulfillment: Direct order fulfillment processes, including domestic and international logistics, ensuring on-time and high-quality product delivery to customers and resellers. IT/Project Management: Drive the implementation and optimization of company-wide IT and ERP tools (e.g., NetSuite), overseeing major projects like software deployments. Qualifications Experience: 5+ years of progressive management experience in a high-tech manufacturing, assembly, or engineering environment. Previous Director or Senior Manager experience is required. Relevant Team Leadership: Proven experience leading a technical, hands-on team of 5 to 10+ members focused on electronics assembly, service, and/or repair within an industrial or specialized manufacturing environment. Leadership: Proven ability to lead, mentor, and manage a diverse team, demonstrating strong interpersonal and communication skills. Technical Acumen: Deep, functional knowledge of electro-mechanical assembly, quality control processes (SOP/QCTP), and the ability to troubleshoot production-floor issues. Business Systems: Proficiency with Enterprise Resource Planning (ERP) systems (NetSuite preferred) and Customer Relationship Management (CRM) tools (Salesforce preferred). Education: Bachelor's degree in Business Administration, Engineering, or a relevant technical field required. Required Training (Provided by RDI) Must become IRIS-M/MA SUITE certified within first quarter of hire. HazMat/Dangerous Goods training must be completed within 45 days of hire.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The anticipated starting base salary range for individuals expressing interest in this position is $129,000 to $186,000 per year, plus production. Base salary to be determined by the schedule, location, experience, skills, and abilities of the applicant. Increased sign-on offerings and relocation support available. The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work, and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is moderately high. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice. BENEFITS & COMPENSATION Salary range for this role is $129,000 - $186,000. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #LI-KL2

Leverage understanding of business practices and customer requirements, to develop and execute order management strategy, and organize department resources for maximum effectiveness. * Communicate with key account managers to identify business growth relationships that assist in revenue generation within assigned verticals. * Continually evolve the integral operating framework of order management, delivering measurable programs and practices which facilitate high performance outcomes. * Partner with peer leaders and departments to enhance working relations, and improve organizational alignment, across multiple sites. * Facilitate action plans with senior management on critical issues affecting customer projects / schedules. * Participate in training with sales, engineering, finance, and other applicable departments to increase knowledge of product lines, systems, software, and other information to improve the ability to understand how processes affect the customer and apply that knowledge in customer communications. * Analyze customer information and needs to improve customer relationships. (Customer Satisfaction Tracking) * Assist finance with reporting on forecasting and cashflow. * Process requests in (TRAP) Tender Review Approval Process. Support development of sales proposals or tender documents. * Assist sales controller with projects relating to contracts, Terms & Conditions, and industry standards reporting. * Optimize use of allocated resources within business activities. * Evaluate risk factors that impact efficiency. * Oversee creation and implementation of department processes and procedures. * Support Customer Service team with escalation issues when all other resources have been exhausted. * Participate in onsite audits. * Directs staffing, training, and performance evaluations to develop and improve the department. * Build a respectful, professional culture which rewards team and individual success. * Maintain relationships with, clients, partners, and other stakeholders. * All other duties assigned. MANAGEMENT RESPONSIBILITIES * Ability to manage 2-6 exempt and non-exempt employees. Carry out management responsibilities in accordance with Kelvion's policies, procedures, and applicable laws. Responsibilities will include interviewing, hiring, and training employees; planning, assigning, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Directing employees' work; setting and adjusting rates of pay and hours of work of employees; planning and controlling the budget for department; providing for the safety of the employees; planning the work; determining the techniques to be used; apportioning the work among the workers. REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES) * Must be efficient I Microsoft, Syteline or SAP * Must be able to work with other departments. * Address internal concerns and provide support as needed. * Able to make effective and persuasive arguments and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. * Must have strong communication and negotiation skills, project management, problem solving, active listening, adaptability, leads by example. EDUCATION AND EXPERIENCE (required levels) * Must be efficient I Microsoft, Syteline or SAP * Must be able to work with other departments. * Address internal concerns and provide support as needed. * Able to make effective and persuasive arguments and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. * Must have strong communication and negotiation skills, project management, problem solving, active listening, adaptability, leads by example. TRAVEL Occasional overnight travel (up to 10%) by land and /or air. Able to receive and maintain valid passport. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee occasionally will be required hand lift and/or move objects up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee Acknowledgment I've been given the opportunity to review this Job Description and ask questions. At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened to, their contributions recognised, and their ideas welcomed. Our flexible approach to the way we work places people's health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company. Together, We Shape the Future

Kada Recruiting is partnering with a leading independent pharmaceutical agency, recruiting an experienced and strategic leader to join their team as the VP, Digital Engagement Strategy. As a trusted advisor and client partner within the healthcare and pharmaceutical industry, you will provide strategic counsel in the planning and execution of innovative digital strategies and multi\-channel marketing initiatives. You will be responsible for developing comprehensive, data\-driven digital marketing strategies that drive business growth and achieve measurable results for clients within the Life Sciences. Responsibilities: • Collaborate on the development of digital marketing strategies and campaigns for clients, including the use of SEO, PPC, social media, email marketing, and other digital channels. • Collaborate with clients and internal teams to understand business objectives, target audiences, and budget constraints. • Conduct market research and analysis to identify industry trends and opportunities for growth. • Develop and present recommendations and reports to clients on digital marketing performance and ROI. • Consultative role in the optimization of digital marketing campaigns to drive traffic, engagement, and conversions. • Stay up\-to\-date on the latest digital marketing trends and technologies, and identify opportunities to incorporate them into client initiatives. Qualifications: • Agency experience including holding senior leadership positions. • Extensive pharmaceutical experience. • Well\-versed in consumer and HCP online behavior, including online influencer outreach, online advertising, and social media campaigns. • Proven ability to analyze business objectives and competitive landscape while developing multi\-channel strategies. • Demonstrated ability to lead and collaborate with cross\-functional teams. • Strong communication and presentation skills. • Bachelor's degree required; advanced degree preferred. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"644554256","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Advertising"},{"field Label":"City","uitype":1,"value":"Morristown"},{"field Label":"State\/Province","uitype":1,"value":"New Jersey"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"07960"}],"header Name":"VP, Digital Engagement","widget Id":"378139000000072311","is JobBoard":"false","user Id":"378139000000146003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"378139000020563018","FontSize":"15","location":"Morristown","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"44j12ae502ad497b14c2b8064c459918954ac"}

Leading automotive dealership dedicated to providing exceptional sales and service experiences. We pride ourselves on our commitment to customer satisfaction and our extensive knowledge of the automotive industry. Top pay for top talent! Summary We are seeking a proven and highly experienced Service Director to join our team. This leadership role is pivotal in driving operational excellence and enhancing customer engagement within our dealership. The Director will oversee fixed operations departments, ensuring alignment with our mission of delivering top-notch automotive services. Responsibilities Lead and manage dealership operations to achieve sales and service goals. Develop and implement strategic plans to enhance customer satisfaction and loyalty. Oversee staff training programs to ensure high-quality service delivery. Analyze performance metrics to identify areas for improvement and growth. Foster a positive work environment that encourages teamwork and professional development. Collaborate with marketing teams to promote dealership services effectively. Requirements Proven experience in a leadership role within the automotive industry. Strong understanding of automotive diagnostics and vehicle maintenance. Excellent customer service skills with a focus on client satisfaction. Ability to analyze data and make informed decisions based on performance metrics. Effective communication skills to interact with staff, customers, and stakeholders. If you are ready to take your career to the next level in the automotive industry, we invite you to apply today! Job Type: Full-time Pay: $100,000.00 - $200,000.00 Plus per year! Top pay for top talent! Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Experience: Ford Manufacturer service management: 5 years (Required) Ability to Commute: Knoxville, TN 37912 (Required) Ability to Relocate: Knoxville, TN 37912: Relocate before starting work (Required) Work Location: In person

Tombras, a 400+ person, full-service, national advertising agency with a digital mindset, is seeking an Associate Director, Ad Tech. Where you'll be working: Knoxville or Atlanta. Relocation assistance may be provided. We in the Tombras' Ad Tech department are looking for a passionate leader in the marketing solutions & automations space to help bring our Ad Tech within our proprietary agency-wide Operating System (tOS) to the next level. He/she will lead the team in development of new products, enhancements to our current suite, inbound sales and the use of solutions to generate insights that solve specific client business problems. Our Ad Tech group takes an innovative approach to help our clients identify insights and new opportunities, solve complex business problems, create custom audience segments related to their brand and general market prospects, as well as measure the impact of initiatives and forecast future facing business projections.What you'll be doing: Engage directly with clients to understand their needs, design tailored solutions, and ensure seamless implementation Identify market opportunities and gaps, and lead the development of innovative solutions that leverage our data partnerships and technological capabilities Continued enhancements of our technology solutions Operationalization of technology suite across rest of internal agency departments Develop inter, intra and client-facing processes surrounding the development, implementation and application of our technology solutions Training, managing & supervising all ad tech team members Act as a client liaison in providing marketing and advertising thought leadership pertaining to the application of our technology against their unique business challenges This individual will also partner with our head of investment and Ad Tech to: Integrate our Ad Tech into new business pitches & RFPs Lead priority partnerships with major data companies Oversee negotiations and contractual agreements with data partners What you bring: 5-7 years of relevant agency or ad-technology experience 1+ years of high-level managerial experience Strong knowledge of multiple industry verticals, demonstrated through experience working with diverse clients Ability to interface effectively with internal and external stakeholders Proven ability to lead projects, influence decisions, and drive outcomes with minimal direction Eagerness to lead and Innovate Analytical and data-driven mindset Why Join Tombras' Media team? We're a media person's dream: data AND creatively driven. Work with leading clients in a variety of categories, working daily with award-winning channel teams and we are industry leaders in building cutting edge partnerships, driving innovation, storytelling and bringing it all together with our top-notch analytics practice. Why you'll want to work at Tombras: You'll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results is working for our clients and creating a flywheel affect fueling both client and agency growth. You'll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year. Tombras Benefits: Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.Dog-friendly offices Unlimited PTOGenerous parental leave for primary and non-primary caregivers. Medical (PPO or High Deductible option) for employee + dependents 401(k) ParticipationEmployer-paid Dental & Vision A company culture of promotions from within and an atmosphere allowing for varied and rapid career development. New, Modern building in Downtown KnoxvilleWant more reasons to work at Tombras? Check out the latest Tombras News and Our Values. Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. Tombras is an E-Verify employer and participates in the E-Verify program. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

Job Description The Center Director is responsible for ensuring the health, safety, and quality of education, for all children within the center's care. The Center Director is directly accountable for overall operational management in accordance with well-established guidelines, including curriculum development, staff and facilities management, legal and budgetary considerations, and long range planning. The Center Director ensures that the needs of the students and the goals of the center are met appropriately. Duties Establish quality vision for the center. Manage adherence to quality standards in accordance with the vision and with state and local requirements. Maintain quality effectiveness measurements. Develop general educational curriculum; collaborate with staff to develop positive learning activities; manage adherence to state and local regulations. Maintain student records in accordance with established enrollment procedures and guidelines. Maintain communications with parents of current and prospective students through direct conversation, newsletters and parent handbook; implement community outreach activities to maintain and promote positive community relationships. Approve menus and food purchases. Maintain positive relationships with regulatory agencies; ensure legal and financial compliance. Oversee all office functions including payroll, accounts payable and receivable, tuition billing and payment, human resources and personnel management (staff supervision) and purchasing. Resolve conflicts (including corrective action when necessary) to ensure a positive experience for everyone. Manage budget planning and review. Establish illness and emergency procedures; ensure staff is trained appropriately. Implement strategic plan and goals in keeping with mission of program. Maintain personal professional development plan to ensure continuous quality improvement. Requirements Minimum of 3 years of supervisory experience. 5 years of direct professional experience in an early childhood setting. High energy. Strong oral and written communications skills; technology skills. Ability to work well with others (staff, children, and parents) and to foster a team environment. A strong understanding of child development. Strong finance and budgeting skills. Excellent leadership, organizational, and interpersonal skills. Infant/child CPR and First Aid certification. Must clear full background check. Must pass health screening. Bachelor's Degree or Master's Degree in early childhood education or related field of study with a minimum of 30 credits in ECE. Nice To Haves CDA Certification Ability to understand and write Grants. Benefits Following a 90-day probationary period, employees are eligible for Paid Vacation PAID Training Annual merit raises Paid Holidays Occasional Bonuses Paid Professional Membership in NAEYC

Details Information Position Title Assistant/Associate Director of Assmt and Fac Devel, DCOM Department DCOM Assessment Position Category Staff Full Time Job Description The Assistant/Associate Director of Assessment and Faculty Development for the DeBusk College of Osteopathic Medicine (DCOM) at Lincoln Memorial University (LMU) assists the Assistant Dean of Assessment, Director of Faculty Development, and Director of Assessment Services to 1) plan, implement and direct high-quality assessment initiatives and 2) enhance the educational expertise and professional skills of LMU-DCOMs faculty and staff. Required Qualifications Masters degree in Education or related field. Experience in the field of assessment and evaluation. Basic knowledge of statistics and educational (or social science) research methods. 2-3 years experience in project management, education, and/or learning assessment. Preferred Qualifications Earned doctorate. College classroom teaching experience. Proficiency using Excel and SPSS (or other statistical analysis software). Physical Demands Campus Orange Park Florida Job Duty Job Duty Assist in developing policies and procedures for the collecting of assessment data. Job Duty In collaboration with the Director of Assessment Services, conduct clinical site focus groups and assessment teams for course evaluation as directed by the Asst. Dean of Assessment Job Duty Use statistical measures to assist with outcomes, institutional research, and faculty development. Job Duty Compile, prepare and interpret data. Job Duty Disseminate outcomes findings to appropriate academic and administrative departments Job Duty Promote and support initiatives to improve student learning outcomes. Job Duty In collaboration with the Director of Faculty Development, work closely with faculty to create/improve learning outcomes, educational activities, and course assessments as needed. Job Duty In collaboration with the Director of Faculty Development, plan, complete paperwork, and conduct workshops and other faculty development programs to assist faculty in conducting effective and meaningful assessment activities. Job Duty Assist with workshops and other developmental programs for faculty and staff. Job Duty Use current literature and best practices to identify potential service or other gaps. Job Duty Assist in completion of required institutional, program accreditation, and other reports necessary for the advancement of University programs, as relates to the Orange Park location and DCOM as a whole Job Duty Liaise with the LMU Office of Institutional Effectiveness and other campus departments for outcomes assessment purposes Job Duty Promote the mission of Lincoln Memorial University to all faculty, staff, students, and to the community at large. Job Duty Promote effective working relationships among faculty, staff, and students Job Duty Participate on university committees. Job Duty Perform other duties as assigned. Posting Detail Information Posting Number S04800P Job Open Date 10/20/2025 Job Close Date 01/20/2026 Open Until Filled No Special Instructions Summary About the Institution Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at ************ or *************************

Requirements Skills/Abilities/Knowledge: Proven ability to lead and motivate high-performing teams, organize workflows, and direct staff activities with consistency and clarity. Strong communication skills, with the ability to present information effectively, respond to inquiries, and foster morale across all levels of the organization. Demonstrates a positive approach to performance management, including recognition of excellence and constructive discipline when needed. Encourages teamwork and professionalism through supportive leadership and ongoing employee development. Skilled in interpreting data, multitasking across software platforms, and leveraging automation to maintain a paperless, efficient work environment. Exceptional verbal and written communication, problem-solving, and organizational abilities; exercises sound judgment and decision-making. Works well under pressure while upholding integrity, confidentiality, and member trust. Detail-oriented with a commitment to accuracy and efficiency in all tasks. Demonstrates adaptability and a willingness to learn new processes and train others. Exercises discretion in handling sensitive and confidential information. Capable of working independently, managing time effectively, and prioritizing tasks to meet deadlines. Mental & Physical Requirements: Requires sitting 6-8 hours a day; Stress related to important decisions. Must be able to work a flexible schedule to include weekends and occasional after hours as necessary. This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This does not constitute a written or implied contract of employment. I acknowledge receipt of this job description. Salary Description $110,000.00

Job description Leading automotive dealership dedicated to providing exceptional sales and service experiences. We pride ourselves on our commitment to customer satisfaction and our extensive knowledge of the automotive industry. Top pay for top talent! Summary We are seeking a proven and highly experienced Service Director to join our team. This leadership role is pivotal in driving operational excellence and enhancing customer engagement within our dealership. The Director will oversee fixed operations departments, ensuring alignment with our mission of delivering top-notch automotive services. Responsibilities Lead and manage dealership operations to achieve sales and service goals. Develop and implement strategic plans to enhance customer satisfaction and loyalty. Oversee staff training programs to ensure high-quality service delivery. Analyze performance metrics to identify areas for improvement and growth. Foster a positive work environment that encourages teamwork and professional development. Collaborate with marketing teams to promote dealership services effectively. Requirements Proven experience in a leadership role within the automotive industry. Strong understanding of automotive diagnostics and vehicle maintenance. Excellent customer service skills with a focus on client satisfaction. Ability to analyze data and make informed decisions based on performance metrics. Effective communication skills to interact with staff, customers, and stakeholders. If you are ready to take your career to the next level in the automotive industry, we invite you to apply today! Job Type: Full-time Pay: $100,000.00 - $200,000.00 Plus per year! Top pay for top talent! Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Experience: Ford Manufacturer service management: 5 years (Required) Ability to Commute: Knoxville, TN 37912 (Required) Ability to Relocate: Knoxville, TN 37912: Relocate before starting work (Required) Work Location: In person

Requisition Id 15529 The Biological and Environmental Systems Science Directorate (BESSD) at Oak Ridge National Laboratory (ORNL) seeks applicants for the Division Director (DD) of the Environmental Sciences Division (ESD). Reporting to the BESSD Associate Laboratory Director (ALD), the DD is responsible for leading and stewarding the U.S. Department of Energy (DOE) core Science and Technology (S&T) capabilities (i.e., Earth, Environmental, and Atmospheric Science; Advanced Computing, Scientific Visualization and Data Sciences; and Earth and Energy Systems Infrastructure Analysis and Engineering) in alignment with existing programmatic missions and emerging opportunities, and establishing and implementing strategic directions in concert with BESSD leadership. ESD is an interdisciplinary research and development organization with 140 scientists and engineers, a $70M annual budget, and more than 70 years of achievements in local, national, and international environmental research. Our vision is to expand scientific knowledge and develop innovative strategies and technologies that will boost economic prosperity, ensure energy security, and strengthen the nation's competitiveness while sustaining Earth's natural resources. Our scientists conduct research, develop technology, and perform analyses to understand and assess responses of environmental systems at the environment-human-energy interface. ESD scientists examine environmental processes from the molecular to the global level in support of projects primarily sponsored by DOE's Office of Biological and Environmental Research, Bioenergy Technologies Office, Water Power Technologies Office, and the Office of Environmental Management. The DD is responsible for providing scientific leadership for the Division's research programs and for maintaining the quality of research. This is accomplished by working with staff and the ALD to deliver on existing programs while developing new programs in collaboration with leaders across ORNL. The DD also has primary responsibility for managing the relationship with the Earth and Environmental Systems Sciences Division in the DOE Office of Science's Office of Biological and Environmental Research. Major Duties/Responsibilities: * Provide leadership that focuses and integrates Division capabilities toward world-class S&T goals. * Provide and/or supervise direct point-of-contact program management interface to sponsoring organizations. * Collaborate with management peers to assist the ALD in defining and implementing strategic programmatic research and development (R&D) missions for BESSD and the Laboratory. * Represent ORNL before advisory committees. * Emphasize the scientific productivity, impact, and reputation of ESD and engagement of staff in professional organizations. * Ensure the Division executes projects and delivers outcomes consistent with commitments on budget and schedule. * Execute line management responsibilities including supervision of Division leadership, budget and business planning, salary planning, staff recruitment and development, employee relations, and performance management. * Build Division capabilities by attracting a quality pool of top candidates and hiring staff members who are committed to world-class R&D and aspire to be the best in their field. * Serve as the division work authority, striving to implement a culture within the workplace that is attentive to the identification of hazards and responsive to providing controls and processes to address the hazards. * Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success. Basic Qualifications: * Ph.D. in an environmental research field such as biogeochemistry, bioenergy, computational environmental science, ecology, earth science, earth system modeling, hydrology, environmental informatics or closely related field, plus 15 years of relevant experience is required. * An international record of research/technical achievement, as evidenced by scholarly publications, patents, and/or funded research grants. * This position requires the ability to obtain and maintain a security clearance in a timely manner. * Significant experience and demonstrated competence in the management of large-scale scientific projects and collaborative technology and/or science is required. * Ability to interact effectively with funding agencies such as DOE and demonstrated ability to initiate substantial new research efforts and collaborations is required. * Demonstrated technical and strategic leadership ability applicable to running a large, diverse, team-oriented organization with a multidisciplinary group of engineers and scientists is required. * Excellent oral and written communication skills are required. * The ability to interact at the highest level of management, both internally and externally, in a constructive and collaborative manner is required. Preferred Qualifications: * Recognized national and international reputation and record of accomplishment in a discipline relevant to the Division's research. Special Requirements: * Q Clearance: This position requires the ability to obtain and maintain a security clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program. * Visa sponsorship: Visa sponsorship is not available for this position. About ORNL: As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation. ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience. Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts. If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov/. This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired. We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment. If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov. ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer. Nearest Major Market: Knoxville

Job Description The VP Service Operations Americas will lead service operations across the Americas. This role carries full P&L responsibility for the regional service business, overseeing multiple service hubs and field service teams with responsibility to deliver revenue from maintenance, repair and overhaul work in support of our customers. As a key member of the Americas Leadership Team, the VP will report directly to the Executive Vice President, Americas and will be based in the US. RESPONSIBILITIES & DUTIES Lead and develop regional service teams to drive performance and customer satisfaction while conducting business at the safest possible level on Kelvion and customer sites. Deliver monthly, quarterly, and annual service revenue and margin targets. Expand service capabilities and geographic reach in the Americas to meet customer demand, to include use of channel partners for regional field service support. Interact directly with customers at multiple levels, CEO to shop floor, in representing Kelvion while driving customer satisfaction and future business opportunities. Implement standardized service processes and digital tools to improve efficiency and consistency. Maximize utilization of service capabilities and infrastructure. Hire, set clear expectations and follow through on deliverables. Foster people development and drive talent retention within service operations. Support strategic initiatives aimed at transformational growth and brand expansion in alignment with global objectives. Collaborate with cross-functional teams to align service strategies by product and market served. Expand market share and penetrate new industries through service excellence. Enhance organizational structure to scale the organization for future growth. Lead the Americas service organization to meet operational and financial targets. All other duties assigned. OTHER RESPONSIBILITIES To ensure Kelvion's Standard of Excellence, which includes quality, is incorporated into every product we produce. Follow all company policies and procedures, including but not limited to Global Code of Business Principles, Code of Ethics and Business Conduct, Vision and Values, Operational Framework REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES) Deep understanding of service delivery processes and customer lifecycle management, to include experience with service overhaul programs, service parts sales and field service support. Hands-on leadership style with strategic vision and tactical execution capabilities. Change agent with the ability to integrate into existing teams while driving transformation. Willingness to travel across the Americas as needed. Represent the Americas region in global forums and legal entities on service-related matters. EDUCATION AND EXPERIENCE (required levels) Bachelor's Degree from an accredited university program 10 plus years of experience in operations, leading others in a medium-sized, global organization-preferably in industrial or manufacturing environments. Experience working in matrix organizations; exposure to international work environments is a plus. Strong track record of delivering revenue targets in competitive markets. Skilled in managing and closing large-scale service projects. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee occasionally will be required to hand lift and/or move objects up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionAbout RDI: Are you ready to be part of something groundbreaking? At RDI Technologies, we are transforming the way industries see and solve problems with our Motion Amplification technology. By turning ordinary video into a powerful diagnostic tool, we help companies across manufacturing, aerospace, automotive, R&D and more detect unseen motion, prevent costly failures, and design better products. As a fast-growing, innovative company we offer an exciting, dynamic workplace where your ideas matter, and your contributions drive real impact. Whether you are passionate about technology, problem-solving, or shaping the future of industrial reliability and research and development, RDI Technologies is the place to grow your career and make a difference. Join us and be part of a team that is changing the way the world sees motion! Job Overview: The Head of Operations is a critical, high-impact role responsible for the strategic planning, management, and execution of RDI's end-to-end Operations and Customer Support functions. This role is the primary leadership presence for the Knoxville office staff and is responsible for managing day-to-day business efficiency, quality assurance, logistics, and assembly. This individual must possess the strategic acumen to lead teams and the deep technical aptitude to troubleshoot and certify camera production. Essential Responsibilities and Duties: 1. Strategic & People Leadership On-site Leadership: Serve as the leading on-site executive, fostering a collaborative and high-performance culture for all Knoxville-based employees. Team Management: Directly manage the Operations team, including the Director of Customer Support, Lead Operations Associate, and other support staff. This includes setting clear objectives, performance management, coaching, and career development. Strategic Planning: Consult with the CEO and C-Suite to set strategic operational goals, drive cross-functional process improvements, and ensure alignment across Sales, Marketing, and R&D. General & Administrative (G&A) Oversight: Manage essential high-level G&A functions, including interfacing with outsourced HR, assisting in selecting benefits/401k plans, and maintaining organizational policies and documentation. 2. Manufacturing & Quality Control Oversight: Direct the entire manufacturing and assembly process for all RDI camera systems, from component arrival to final shipment. Hands-on Production Leadership: Serve as the visible and hands-on operational leader for the manufacturing floor, personally engaging in complex assembly, test, and quality control procedures to drive daily efficiency and lead by technical example. Throughput and Quality Accountability: Hold ultimate ownership and report on key manufacturing performance indicators (KPIs), specifically targeting improvements in assembly throughput, quality yields, and reduction of time-to-shipment. Technical Assembly & Testing: Directly oversee, and assist as needed, with the intricate assembly, wiring, programming, testing, and calibration procedures to ensure every camera meets our rigorous quality standards. Vendor Management: Act as the primary point of contact for key manufacturing partners, working directly with external vendors to address and resolve any manufacturing or quality control challenges (focused on technical issues). Efficiency & Cost Management: Review financial performance and operational metrics to identify and implement process improvements that reduce costs, improve throughput, and increase profitability. Quality Assurance: Own the Quality Management System (QMS) as it relates to assembly and testing, ensuring strict adherence to Standard Operating Procedures (SOPs) and Quality Control Test Procedures (QCTPs). Hands-on Support: Be prepared to step into the assembly process as needed to train, troubleshoot, and directly support the operations team during peak volume or complex builds. 3. Logistics, Fulfillment & Inventory Supply Chain Management: Oversee strategic planning for the supply chain, coordinating with the Procurement team to ensure timely material flow. Order Fulfillment: Direct order fulfillment processes, including domestic and international logistics, ensuring on-time and high-quality product delivery to customers and resellers. IT/Project Management: Drive the implementation and optimization of company-wide IT and ERP tools (e.g., NetSuite), overseeing major projects like software deployments. Qualifications Experience: 5+ years of progressive management experience in a high-tech manufacturing, assembly, or engineering environment. Previous Director or Senior Manager experience is required. Relevant Team Leadership: Proven experience leading a technical, hands-on team of 5 to 10+ members focused on electronics assembly, service, and/or repair within an industrial or specialized manufacturing environment. Leadership: Proven ability to lead, mentor, and manage a diverse team, demonstrating strong interpersonal and communication skills. Technical Acumen: Deep, functional knowledge of electro-mechanical assembly, quality control processes (SOP/QCTP), and the ability to troubleshoot production-floor issues. Business Systems: Proficiency with Enterprise Resource Planning (ERP) systems (NetSuite preferred) and Customer Relationship Management (CRM) tools (Salesforce preferred). Education: Bachelor's degree in Business Administration, Engineering, or a relevant technical field required. Required Training (Provided by RDI) Must become IRIS-M/MA SUITE certified within first quarter of hire. HazMat/Dangerous Goods training must be completed within 45 days of hire. Powered by JazzHR bSUd7j7Tjo

Tombras, a 400+ person, full-service, national advertising agency with a digital mindset, is seeking an Associate Director, Ad Tech. Where you'll be working: Knoxville or Atlanta. Relocation assistance may be provided. We in the Tombras' Ad Tech department are looking for a passionate leader in the marketing solutions & automations space to help bring our Ad Tech within our proprietary agency-wide Operating System (tOS) to the next level. He/she will lead the team in development of new products, enhancements to our current suite, inbound sales and the use of solutions to generate insights that solve specific client business problems. Our Ad Tech group takes an innovative approach to help our clients identify insights and new opportunities, solve complex business problems, create custom audience segments related to their brand and general market prospects, as well as measure the impact of initiatives and forecast future facing business projections.What you'll be doing: Engage directly with clients to understand their needs, design tailored solutions, and ensure seamless implementation Identify market opportunities and gaps, and lead the development of innovative solutions that leverage our data partnerships and technological capabilities Continued enhancements of our technology solutions Operationalization of technology suite across rest of internal agency departments Develop inter, intra and client-facing processes surrounding the development, implementation and application of our technology solutions Training, managing & supervising all ad tech team members Act as a client liaison in providing marketing and advertising thought leadership pertaining to the application of our technology against their unique business challenges This individual will also partner with our head of investment and Ad Tech to: Integrate our Ad Tech into new business pitches & RFPs Lead priority partnerships with major data companies Oversee negotiations and contractual agreements with data partners What you bring: 5-7 years of relevant agency or ad-technology experience 1+ years of high-level managerial experience Strong knowledge of multiple industry verticals, demonstrated through experience working with diverse clients Ability to interface effectively with internal and external stakeholders Proven ability to lead projects, influence decisions, and drive outcomes with minimal direction Eagerness to lead and Innovate Analytical and data-driven mindset Why Join Tombras' Media team? We're a media person's dream: data AND creatively driven. Work with leading clients in a variety of categories, working daily with award-winning channel teams and we are industry leaders in building cutting edge partnerships, driving innovation, storytelling and bringing it all together with our top-notch analytics practice. Why you'll want to work at Tombras: You'll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results is working for our clients and creating a flywheel affect fueling both client and agency growth. You'll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year. Tombras Benefits: Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.Dog-friendly offices Unlimited PTOGenerous parental leave for primary and non-primary caregivers. Medical (PPO or High Deductible option) for employee + dependents 401(k) ParticipationEmployer-paid Dental & Vision A company culture of promotions from within and an atmosphere allowing for varied and rapid career development. New, Modern building in Downtown KnoxvilleWant more reasons to work at Tombras? Check out the latest Tombras News and Our Values. Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. Tombras is an E-Verify employer and participates in the E-Verify program. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

Tombras, a 400+ person, full-service, national advertising agency with a digital mindset, is seeking a Sr. Director, Analytics Where you'll be working: Knoxville. Relocation assistance may be provided. The Sr. Director will report directly to the VP, Analytics and should have prior experience in media analytics, especially digital media. The ideal candidate will have 7+ years of experience in media, marketing or a related field, possess 5+ years of experience in Analytics, and at least 2+ years of experience in a managerial role. The Sr. Director will be responsible for leading their assigned teams the planning, execution, evaluation and effective communication of data-driven, digital marketing results and actionable insights. This includes the development and implementation of holistic, cross-channel measurement (and testing) plans.What you will be doing: Management role: Leading their team in ensuring timely and accurate delivery of analysis across assigned client accounts Leading their team in the development and execution of campaign measurement and data strategies Developing Analytics talent on their team Promoting and developing (amongst their team) a culture of best-in-class customer service for clients, partners and internal stakeholders by understanding their needs, translating those needs into creative solutions, and delivering on those solutions with diligence and a sense of urgency Measurement Strategy: Developing and executing frameworks to guide complex projects Developing and executing cross channel media measurement and testing plans Consulting with colleagues and clients on measurement strategies/techniques Ensures appropriate analytics integration into all agency production processes Assessment and Analysis: Leads client communications to simply and effectively convey results, efficiencies, opportunities and optimizations that have driven business results Works independently and with the team in assessing client media programs Interprets media/marketing data and analyzes the effect on KPIs and ROI (Business Results) Delivers analyses (i.e. insights and actions) via the appropriate means (e.g. dashboards, deep dive analyses, infographics, etc.). Develops recommendations for changes to investment and marketing strategy, optimize the efficacy of marketing spend based on quantitative analyses What you bring: 7+ years of experience in media, marketing or related field (Ad agency experience a plus) 5+ years in an Analytics role 2+ years in a managerial role Experience in presenting analyses to both small and large groups Strong working knowledge of Marketing and Digital Marketing Strong working knowledge of online advertising media channels such as Search, Display, Social, Contextual, Email, CTV and OTT Extensive experience with Web Analytics Platforms (Google Analytics, Adobe Analytics, etc.) Strong working knowledge of ad trafficking/ad serving platforms including but not limited to Doubleclick, Facebook, Google, etc. Strong working knowledge of Tableau Working knowledge in Google Tag Manager and/or Adobe Tag Manager SQL, R or Python knowledge and experience with database administration a plus BA Marketing/Analytics MS Marketing/Business Analytics a plus Why Join Tombras Analytics? Tombras Analytics sits at the cornerstone of Connecting Data + Creativity for Business Results and delivers Diagnostic, Descriptive, Predictive and Prescriptive Analytics across both internal teams and a diverse global, national and regional client base. We are a passionate team of 20+ professionals dedicated to pushing the boundaries of analytics to help our clients discover opportunities, capitalize on trends, create efficiencies and improve marketing and business results for maximum growth. Why you'll want to work at Tombras: You'll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results is working for our clients and creating a flywheel affect fueling both client and agency growth. You'll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year. Tombras Benefits: Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.Dog-friendly offices Unlimited PTOGenerous parental leave for primary and non-primary caregivers. Medical (PPO or High Deductible option) for employee + dependents 401(k) ParticipationEmployer-paid Dental & Vision A company culture of promotions from within and an atmosphere allowing for varied and rapid career development. New, Modern building in Downtown KnoxvilleWant more reasons to work at Tombras? Check out the latest Tombras News and Our Values. Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. Tombras is an E-Verify employer and participates in the E-Verify program. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.