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Associate director jobs in Michigan

- 501 jobs
  • VP of Service

    R.W. Mercer Co 4.0company rating

    Associate director job in Jackson, MI

    Founded in 1976, R.W. Mercer Co. is a trusted leader in fueling and construction services with over 200 employees and $100M in annual revenue. Headquartered in Jackson, MI, we deliver turnkey solutions for commercial building construction, electrical contracting, and petroleum infrastructure-from planning and design to construction, installation, and long-term service. Our customers span school districts, national hotel brands, publicly traded companies, retail and fleet fueling facilities, bus garages, automotive test facilities, marinas, and municipalities. With multiple locations across Michigan and Indiana, Mercer has built a reputation for quality, reliability, and lasting partnerships. We operate with integrity and honesty, maintaining a family-oriented, hardworking culture where employees are valued and supported. Our people are more than just team members-they are the backbone of our growth. Through quarterly gatherings, training programs, and company-wide events, we intentionally invest in our employees' development and well-being. Our mission is clear: to strive towards unparalleled Trust, Performance, and Pride through our commitment to Our Team, Our Customers, and Our Suppliers. POSITION OBJECTIVE We are seeking a Vice President of Service to lead and continuously develop R.W. Mercer's industry-leading service offerings. Currently, the Company's service offerings are concentrated in the fueling industry. The department operates 24/7/365 and is trusted by some of the largest fueling and convenience store brands in the country. In addition to service in the fueling industry, the Company would like to expand service offerings to encompass all of the Company's capabilities, which include commercial building maintenance and electrical services. This role is responsible for driving operational growth, team development, and customer satisfaction across seven locations in Michigan and Northern Indiana. The role is a leadership position for someone who can balance the stability of current operations with a strategic vision. The ideal candidate is a dynamic, people-first leader with strong business acumen, capable of mentoring teams, building scalable processes, and forging trusted relationships with customers and vendors alike. This is an opportunity to shape the future of a top-tier, family-owned company that's part of a growing national partnership of industry leaders. POSITION KEY RESPONSIBILITIES Work in concert with the VP of Petroleum Sales and General Contracting leadership to grow relationships with existing and future customers. Work with vendors to understand technological advances in the industry and develop the company's plan to realize the opportunities. Monitor service performance metrics and drive continuous improvement using analytics. Represent the company at industry events and customer meetings to build and strengthen relationships. Build and execute business plans for new service offerings to our customers. Build and continuously improve a culture of world-class customer service. Mentor and develop team to grow into larger roles in the Company. Build and execute a talent recruitment plan. Enhance current training plans to ensure the Company is an industry leader in the latest technology. SKILLS & EXPERIENCE NEEDED Education & Experience 5 to 10 years of experience in service, operations, or business development. Proven track record of driving service excellence and operational improvements. Strong analytical, strategic planning, and decision-making skills. Excellent communication, leadership, and interpersonal abilities. Skills & Traits Expertise in operations systems and analytics. Familiarity with industry best practices in service delivery and customer experience. Ability to lead change and manage complex projects across departments.
    $125k-185k yearly est. 3d ago
  • Chief Operating Officer

    Niles Industrial Coatings, LLC 3.8company rating

    Associate director job in Fenton, MI

    Mission Statement: Unlock potential while protecting your most critical assets. Core Values: Care Trust Help (C.T.H.) The Chief Operating Officer is responsible for managing all hands-on operational aspects of the company. Assists the CEO in the aggressive and successful growth of the company. Through a respectful, constructive, and energetic style, guided by the objectives of company, the COO provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. Essential Duties and Responsibilities Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company. Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company Spearhead the development, communication and implementation of effective growth strategies and processes Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization Motivate and lead a high-performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program Act as lead "client-care officer" through direct contact with every client and partner Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives Foster a success-oriented, accountable environment within the company Represent the firm with clients, investors, and business partners Required Qualifications Bachelor's Degree in Business Administration, Finance, or related field; Master's Degree strongly preferred 10+ years' experience in Construction Management setting preferred High degree of business acumen Culture focused Strong written and verbal communication skills Self-motivated, high personal responsibility and integrity Strong time management and organizational skills Excellent problem analysis and problem solving Microsoft Office Small Business Suite Niles Industrial Coatings is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, creed, marital status or parental status, height, weight, citizenship status, arrest record, disability, genetic information, military or veterans' status or any other legally protected status by federal, state, or local law.
    $123k-187k yearly est. 1d ago
  • Head of Pharmaceutical Sterile Filling Operations

    Korn Ferry 4.9company rating

    Associate director job in Rochester, MI

    Korn Ferry has partnered with our client on their search for the role, Head of Pharmaceutical Sterile Filling Operations. The Company Endo Inc. [$2B; 3K FTEs], is a global specialty pharmaceutical company that develops and sells various pharmaceutical products worldwide. The company is recognized for its diverse portfolio comprised of Branded Pharmaceuticals, Generic Pharmaceuticals, and Sterile Injectables encompassing therapeutics for Pain Management, Urology, Endocrinology, CNS, Immunosuppression, Oncology, Cardiovascular, and Women's Health. The Branded and Generic Pharmaceuticals segment provides products with dosage forms to include solid oral extended-release, solid oral immediate release, liquids, semi-solids, patches, powders, gels, ophthalmics, and sprays amongst others. The Sterile Injectable segment offers ADRENALIN for emergency treatment of certain allergic reactions including anaphylaxis and VASOSTRICT which increases blood pressure in adults with vasodilatory shock. The International Pharmaceuticals segment sells a range of specialty pharmaceutical products primarily to customers in Canada. Its principal products serve various therapeutic areas, including attention deficit hyperactivity disorder, pain, women's health, oncology, transplantation, and over-the-counter products. Endo places a strong emphasis on research and development (R&D) as a cornerstone of its operations. With state-of-the-art facilities and a team of skilled scientists, the company invests heavily in advancing therapies that address critical gaps in healthcare. Its R&D pipeline focuses on enhancing drug formulations, developing novel delivery methods, and exploring new therapeutic areas. Endo is now looking ahead to capitalize on its strategic growth initiatives by expanding its global presence and continuing to address the evolving needs of patients. The company's strategic focus includes strengthening its core therapeutic areas, exploring emerging markets, and leveraging advancements in biotechnology. By combining its expertise with a patient-centric approach, Endo strives to enhance lives worldwide to solidify its position as a trusted leader in the pharmaceutical industry. The company has global headquarters in Dublin, Ireland and its U.S. corporate office in Malvern, Pennsylvania. Position Overview The Director, Head of Filling Operations will oversee the establishment, implementation, maintenance, and execution of cleaning, sanitization, and/or sterilization of production equipment and facilities at the Rochester, MI site. These responsibilities include but are not limited to raw material sampling, dispensing, product formulation, and aseptic/sterile primary packaging of liquid, suspension, or lyophilized products in plastic bottles, vials or syringes with oversight for inspection, secondary labelling, and packaging of the finished product. The Director, Head of Filling Operations must bring proven team management and leadership development experiences at similar scope/scale to the position being able to demonstrate clear communication and collaboration skillsets. This individual will work extensively with direct staff members and cross-functional teams to accomplish overall organizational objectives that includes sustaining the site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The Director, Head of Filling Operations will have significant budgetary management responsibilities and lead a direct team of 6-8 FTEs with 15 indirect FTEs. In addition, this individual will have broader managerial oversight for more than 150 hourly employees. In partnering with and reporting directly to the General Manager of Site Operations, this executive must coordinate work between teams and functions to ensure alignment with the Rochester site's overall Vision, Mission and Execution Strategy. Key Responsibilities Operations and Compliance: Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecards. Sets priorities to meet internal cycle times and delivery schedules. Maintains proper staffing and training levels to meet requirements. Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations. Assures adequate maintenance of department machinery and supplies. Develops and maintains a safe manufacturing environment in accordance with plant and corporate policies in addition to local, state, and federal EHS regulations. Participates in safety meetings, investigates accidents, ensures proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) methodologies. Performs site performance assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance, and safety. Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. Budgetary Management & Delivery Performance: Oversight for five budgetary departments representing seven operational working units 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration Team Supervisory & Development: Responsible for interviewing, hiring, onboarding, and the continued training of employees being able to plan, assign, and direct daily work in alignment to site needs. Leads team and individual employee performance reviews being able to address complaints or resolve problems accordingly. Develops, trains, and mentor's functional supervisors and managers for more effective performance across current assignments. Leads continuous personnel development initiatives and succession planning objectives for ensuring successful business continuity. Secures effective training programs and resources through a current partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy and recommends disciplinary actions accordingly. Team & Cultural Leadership: Establishes expectations, drives accountability, and influences effective team building to further an established organizational culture based in collaborative teamwork. Motivates, engages, and inspires shop floor management by continuing to foster a transparent, open communication, and collective team workforce environment. Ensures that all site related compliance, quality, transformation, employee learning & development, and financial objectives are met. Supports capital planning initiatives for the site in compliance with local, state and federal requirements. Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. Manages special projects as requested and/or assigned by Executive Team. The Candidate Experience and Professional Qualifications Minimum 10 years of direct team leadership experience within specific functions to include Operations, Quality, and/or Compliance Management is required. Career experience must showcase an emphasis on team building, problem solving, and employee development inclusive of succession planning. Minimum 6 years of progressively responsible work-related experience in designing, customizing, managing, and evaluating manufacturing operations inclusive of programs to support ongoing personnel development are required. Undergraduate or advanced educational degree from an accredited college or university within the fields of Science, Packaging, Engineering, or Business are highly preferred but not required. Direct parenteral manufacturing and quality related experiences are highly preferred but not required. High level proficiencies in employee training, education, and learning development programs with strong group presentation experiences are required. Familiarity with different team management styles, methodologies, and approaches for ongoing personnel development are highly preferred. Working proficiency in relational databases or CRMs and computerized software to support management reporting to include word processing, spreadsheets, charts/graphs, and presentations are required.
    $53k-90k yearly est. 1d ago
  • Unassigned Department

    Agrofresh 4.7company rating

    Associate director job in Michigan

    Advancing the Future of Freshness Together AgroFresh is a fast moving dynamic company dedicated to delivering integrated near and post harvest solutions for more freshness and quality every step of the way from harvest to home From next gen digital monitoring and analytics and plant based coatings to integrated fungicide solutions and SO2 generating sheets for more intelligent packaging you can count on us for a full suite of near and post harvest solutions that help enhance quality and extend the shelf life of your fruits and vegetables When you work at AgroFresh you work with the leading experts in near and post harvest technologies to proactively solve the most pressing challenges Imagine a world where the produce supply chain has more time every step of the way Where products get to consumers exactly as the grower intended Where food loss is minimized sustainability maximized and business empowered This is the world of Smarter Freshness AgroFresh General Application United States I acknowledge that by submitting this application I am providing my resume and qualifications to create a candidate profile in AgroFresh recruiting systems and that I desire that information to be searchable so that I may be matched with upcoming opportunities that fit my interests and skill sets To help us do this please complete the entire application and include any specific roles to which you feel you would be a strong fit or key words that describe your skills and experiences LI DNI
    $66k-101k yearly est. 60d+ ago
  • Director of Estate Planning Tax Services

    Varnum LLP 4.7company rating

    Associate director job in Grand Rapids, MI

    Varnum LLP is seeking an experienced Certified Public Accountant (CPA) specializing in Estate and Gift Tax and Fiduciary Income Tax. As a key member of our estate planning and tax teams, you will play a critical role in providing expert counsel on estate and gift tax matters to our clientele. You will also work closely with our clients in preparing fiduciary income tax returns for trusts and estates. This is a unique opportunity to work in our Grand Rapids or Birmingham office alongside a group of talented professionals and make a meaningful impact in the lives of our clients. Responsibilities: Collaborate with clients and attorneys to formulate estate and gift tax strategies. Prepare and review complex estate, gift, and fiduciary income tax returns, ensuring accuracy and compliance with all regulations and guidelines. Conduct tax research and analysis to identify potential tax-saving opportunities and mitigate potential risks. Assess and evaluate clients' financial information, including individual and trust income tax returns, financial statements, and various investment portfolios. Advise clients on the tax implications associated with wealth transfer and succession planning. Stay up to date on the latest changes and best practices in estate and gift tax laws and regulations. Provide innovative solutions to clients' tax-related challenges, helping them optimize their financial goals. Maintain strong relationships with clients, leveraging excellent communication skills to clearly explain complex tax concepts and strategies. Qualifications: CPA accreditation is required. At least 5 years of experience in estate and gift tax planning, preferably in a law firm or CPA firm setting. In-depth knowledge of estate, gift and fiduciary income tax laws. 706, 709, and 1041 tax preparation experience. Proficiency in tax research software. Strong skills and experience with MS Excel. Strong analytical and problem-solving abilities, with the capability to identify potential tax issues and offer practical solutions. Excellent attention to detail, ensuring accuracy and compliance with regulatory requirements. Demonstrated ability to work collaboratively within a team environment, supporting attorneys and colleagues with tax expertise. Exceptional communication and interpersonal skills, allowing for effective interaction with clients and colleagues. Job ID: 184
    $86k-115k yearly est. 60d+ ago
  • Associate Director Financial Planning and Analysis - Food Services

    NSF International 4.3company rating

    Associate director job in Ann Arbor, MI

    The Associate Director, Financial Planning and Analysis (FP&A) will support NSF's global Food Services division in making strategic finance decisions and drive profitable growth. As a key member of the FP&A Leadership team, you will partner with business leaders, lead the annual strategic planning, and lead financial initiatives that support organizational and division goals. This role will have people leadership responsibilities and will actively model all NSF core values and high ethical standards. RequiredPreferredJob Industries Other
    $110k-142k yearly est. 10d ago
  • Service Director

    Baker Auto Group 4.2company rating

    Associate director job in Grand Rapids, MI

    Job Description At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: You've done this job before. You have the playbook and you know how to execute. You have turned an average service department into a best-in-class money maker. You are not the person needing the training, you are the person doing the training. You know how to recruit, staff and motivate every person in the department. Job Responsibilities: Coaching and Leadership Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel. Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements. Pushes accountability through all levels of the department; addresses under-performers with urgency. Knows the developmental needs of team members; makes training a priority. Is always recruiting, attracting top talent to the dealership. Supports fellow managers with solutions that benefit the entire dealership. Customer Satisfaction Expects to lead in CSI performance and instills the same expectation in every team member. Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals. Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence Operational Excellence Builds the optimal shop structure and work distribution processes for maximizing Technician productivity. Develops and trains Advisors to achieve the very best RO Quantity and Quality. Designs and implements processes that are clear, sustainable and drive the desired outcomes. Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides. Generates expected profits by controlling pricing, productivity, personnel expense and operating expense. Ensures the department and personnel remain compliant with company, factory and government policy and regulations. Skills & Qualifications: 10 years of experience in the retail automotive service and parts business 5 years of experience as a Service Manager/Director. Experience with the CDK dealer management system is a bonus. A current valid driver's license and insurability rating is required High School Diploma or equivalent; College degree is preferred. Benefits Include: Company vehicle Health, dental, life and vision insurance 401(k) Paid Time-Off Continued professional development
    $91k-140k yearly est. 20d ago
  • Vice President of Operations

    Gardner-White Furniture 3.7company rating

    Associate director job in Auburn Hills, MI

    The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
    $120k-155k yearly est. 60d+ ago
  • Director of Enrollment Management

    Cranbrook 3.8company rating

    Associate director job in Bloomfield Hills, MI

    Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook “the most enchanted and enchanting setting in America” and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website: ****************** The Director of Enrollment Management is responsible for the offices of Admissions and Financial Aid. This position is responsible for the recruitment, evaluation, and enrollment of students for all levels of the Schools. Responsibilities include, but are not limited to: The enrollment and/or re-enrollment of approximately 1650 students annually to the Schools, ensuring that tuition income is sufficient to meet budgetary goals. Meeting strategic institutional goals and priorities, such as broadening the scope of the student body, ensuring that the Schools' commitment to inclusion and diversity remains core to enrollment efforts across the board. Initiating admissions-related marketing strategies that are well-aligned and resonant with the Schools' Mission, Vision, and Values. Using data-driven strategies to evaluate and understand the local, regional, national, and international markets for prospective students. Managing a team of six Deans and Associate Deans of Admissions, plus five administrative support staff members. Supervising the annual work of the six Admission Committees that are responsible for vetting new students. Traveling, at times, both domestically and internationally to represent Cranbrook at Admissions-related events. Developing and maintaining an Admissions parent network and nurturing these relationships. Managing the Admissions Offices' budget. Coordinating activities with Alumni and Advancement Offices. Maintaining excellent attendance, punctuality, and performance standards set forth in Cranbrook's employee handbook. Supervisory Responsibilities: Direct and supervise the Admission/Financial Aid staff. Manage a staff of six Admission professionals and five support staff. Requirements: A Bachelor's degree is required; a Master's degree is preferred. Ten (10) or more years of either Enrollment Management experience, or of combined experience in the areas of Marketing, Communications, Enrollment Management, Financial Aid Administration, and/or Alumni/Advancement. Commitment to working in and fostering an inclusive community with demonstrated high EQ in working with families, faculty, and staff of diverse backgrounds, perspectives, and needs. Ability to work collaboratively with other school community members and to navigate complex organizational systems and structures. Strong understanding of the budget drivers that impact school finances. Adept and proficient user of up-to-date technologies that support data-driven student record management, analytical reporting, office operations, and social media strategy. Skilled manager who enjoys identifying and developing talent and has consistently created high-functioning teams and a welcoming atmosphere within the department. Strategic thinker and creative problem-solver with the ability to see the big picture. Superior communication skills, both written and spoken. In addition to having the ability to present information to large public audiences, the ideal candidate will have the ability to deal with delicate individual situations. Exceptional interpersonal, organizational, leadership and managerial skills. Ability to manage multiple tasks, meet tight deadlines, and ever-changing demands. A commitment to confidentiality and good judgment on sensitive matters. Willingness to work evenings and weekends and to travel, as needed. Experience as a teacher, coach, advisor, or mentor at multiple grade levels is a plus. Requires a valid Michigan driver's license with a satisfactory driving record. Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration. For consideration, please submit a resume and cover letter.
    $92k-121k yearly est. 47d ago
  • Deputy Director of Planning, Building & Ordinance

    Charter Township of Bloomfield 3.6company rating

    Associate director job in Bloomfield Hills, MI

    Oversees Zoning Board of Appeals, Planning Commission, Wetland Board, Lot Split, Rezoning and Site Plan applications. Serves as the main point of contact for applicants, residents, and developers on Planning related applications and public notices. Supervises Planning administrative staff. Reviews commercial building permits and change of occupancy requests for the Building Division. Assumes leadership role of PBO (Planning, Building, and Ordinance) in the directors absence. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Processes site plans, rezonings, and lot splits. Processes Zoning Board of Appeals applications and brings them through to public meeting process to receive approval. Collaborates with Building and Ordinance staff as needed. Provides customer service, answering questions related to planning, building, and ordinances from staff or from the public. Manages the Assistant Planner and the Planning Administrative Assistant. Attends meetings of the Township Board, Planning Commission, Wetland Board, and Zoning Board of Appeals as needed. Presents ordinance amendments, site plans, rezonings, lot splits, and variance requests. Attends preplanning meetings with applicants, and/or staff. Attends site visits with property owners to view properties. Manages the Planning, Building, and Ordinance Department in the Directors absence. Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience Bachelors Degree from an accredited college with major course work in Urban Planning or related field 7 to 9 years' experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities Licenses or Certifications None. OTHER JOB REQUIREMENTS None. PREFERRED QUALIFICATIONS None. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Planning and Land Use law Township ordinances, policies, and procedures Services provided by other departments Skill in: Verbal and written communication Public presentations Leadership and mentorship Conflict resolution Ability to: Remain organized, multi-task, and prioritize workload Delegate responsibilities Explain to others the processes, policies, and laws related to the building, planning, zoning, land use, and ordinances in the Township
    $63k-102k yearly est. 3d ago
  • Director of State & Local Policy - Michigan

    Enterprise Community Partners 4.5company rating

    Associate director job in Detroit, MI

    Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package. Summary The MI Director of State & Local Policy will lead the development and implementation of Enterprise's policy agenda in MI, focusing on Wayne County. This role will report directly to the VP, Central Midwest Market Leader. The position will be based in Detroit, working with key team members to organize advocacy efforts to advance our agenda. The position will have access to and interact with Enterprise's National State & Local Policy team, including other market-based staff focused on state and local policy efforts nationwide. The position will also coordinate local participation in national policy activities on issues such as the housing tax credit and other programs and legislation that affect the stability of low-income families and individuals. Job Description Responsibilities: Lead state- and local-level policy work on appropriations, legislation, ordinances, ballot measures, and regulations in Michigan, with a focus on Wayne County. Lead the development of the Enterprise's state, regional, and local policy agenda for the Michigan market, identify key policy priorities, and ensure priorities are aligned internally with the Enterprise's national agenda and externally with partners. Identify key partners and cultivate relationships, in coalitions or campaigns, with advocacy organizations at the state and local levels. Prepare advocacy materials such as written and oral testimony, white papers, fact sheets, case studies, and legislative summaries. Refine and implement systems for soliciting comments and action from partners, including adapting and circulating letters of support for state and/or national legislation with appropriate partners. Attend relevant briefings, meetings, and hearings and report back to market on progress and developments. Support Enterprise's federal policy priorities by advocating to state and local officials and the Michigan Congressional Delegation on national issues such as LIHTC, NMTC, federal subsidy programs, and other issue areas, as requested. Participate in Enterprise's annual Lobby Day in Washington, DC. Coordinate closely with Enterprise's National Director for State & Local Policy and our market-based network of State & Local Policy Directors to share information, policy issues, and best practices. Participate in State & Local Policy retreats two times per year. Research policies, programs, incentives, and regulations that can promote and support affordable housing as part of a larger community development agenda. Utilize data, research, and best practices to inform policies that increase affordable housing supply and access. Coordinate strategic internal and external communications with support from the national communications team. Provide written input on Michigan policy fundraising proposals with the resource development team. Qualifications: Undergraduate degree in public policy, economics, urban planning, real estate, or related field required 10+ years relevant work experience in public policy, urban planning, real estate, or a related field. Preferred experience with affordable housing and/or housing policy in Michigan. Demonstrated experience navigating legislative processes, working with government and elected officials, and advocating for specific policies at the state and local levels. Demonstrated research experience. Ability to analyze, synthesize, and translate complex information, orally and in writing, to influence the process and explain results to parties inside and outside the organization. Strong interpersonal skills and ability to work effectively in a team or independently. A self-starter who can manage multiple tasks simultaneously and in a fast-paced environment, often under stringent deadlines. Strong PowerPoint and Excel skills and experience preparing presentations for various audiences. Strong commitment to Enterprise's mission: *************************** Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base salary for this role is $106,000 to $130,000, depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. PLEASE NOTE: We are not able to provide sponsorship or relocation for this position. #LI-NU1 #ID
    $106k-130k yearly Auto-Apply 33d ago
  • Director of Camp Services

    Archdiocese of Detroit 4.3company rating

    Associate director job in Detroit, MI

    SUMMARY The Director of Camp Services is a critical leadership role responsible for the comprehensive management of Camp Ozanam and Camp Stapleton, overseeing year-round operations, camp programming, staff development, enrollment, marketing, camp rentals, and compliance with local, state, and national camp rules and standards. Our Mission Embracing Gospel Values, SVdP Detroit empowers children through transformational experiences at Camp Ozanam, cultivating personal growth, a deep connection to nature and strong interpersonal skills in a safe and nurturing environment. REQUIRED: Minimum of two year of residential camp experience is a pre-requisite for this position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Exemplify the elements of SVdP: Spirituality, Friendship and Service in all phases of work Advance the mission, goals, and objectives in all applicable strategic plans Support / Live / Adhere to the “Rule” and teachings set forth by Frederic Ozanam Effectively communicate to SVdPD staff any new, changed, or eliminated, process, procedure, program, or resolution Ability to work well with others Strategic Leadership and Operations Management Provide overall strategic direction for camp operations, including year-round planning and summer programming Manage a team of 25+ staff members, including year-round and seasonal employees Facilitate monthly Camp Committee meetings and provide regular organizational updates to the CEO Develop and maintain relationships with donors, Vincentian Conferences, partner organizations, families, and community stakeholders Staff Recruitment and Development Lead comprehensive staff recruitment efforts, including: International and domestic staff recruitment Marketing outreach to colleges, schools, and community organizations Conducting interviews, background checks, and contingent job offers to year-round and seasonal staff Coordinate staff training and orientation, ensuring compliance with American Camp Association (ACA) and state training standards Conduct annual performance reviews and staff evaluations Manage 2 year-round direct reports and an additional 5 summer seasonal direct-reports Enrollment and Family Engagement Oversee camper recruitment and enrollment process Coordinate enrollment gatherings with Vincentian partners Manage communication with camper families through newsletters, surveys, and special events Develop and implement family engagement strategies, including holiday events and family support programs Compliance and Licensing Ensure full compliance with: State licensing requirements American Camp Association (ACA) standards Summer Food Service Program (SFSP) regulations Health department guidelines Maintain comprehensive documentation for local, state, and ACA inspections Complete required reports and maintain up-to-date licensing documentation Financial Management Develop and manage annual camp budget Prepare monthly financial reports for review by CEO Manage credit card expenses and financial reporting Track and report volunteer hours Coordinate with Development Director on grant submissions and reporting Develop restricted project and capital investment plans Marketing and Fundraising Develop annual marketing strategy Manage social media presence and newsletter content Create annual camp theme and recruitment materials Support fundraising efforts through grant writing, donor communication, and special events Program Development Design and implement camp programming Support the development of camp curriculum and activity plans Coordinate special events like Camp Work Day, Vincentian Day, and Christmas Party Summer Operations Oversee daily camp operations during summer programming Manage camper check-in and check-out processes Coordinate transportation and ensure camper safety Conduct daily leadership team meetings Manage meal planning and food service operations Facilities and Infrastructure Oversight Manage two camp locations: Camp Ozanam and Camp Stapleton Develop and maintain a comprehensive capital and major maintenance planning document Manage Camp Facilities and Grounds Coordinator who oversees annual maintenance and safety inspections to: Prioritize capital investments Develop annual maintenance budgets Plan facility upgrades and renovations Ensure compliance with all safety and accessibility standards Manage camp-related technology systems Rental Operations Manage Rental and Registration Coordinator who oversees the year-round rental program for various groups, schools, sports teams, youth groups and weddings. Duties include: Develop and update rental vendor booklets Negotiate and prepare annual rental contracts Coordinate with maintenance team to ensure facilities are rental-ready Manage rental revenue recognition and financial tracking Prepare facilities for incoming rental groups, ensuring cleanliness and proper setup Environmental and Safety Considerations Implement and maintain comprehensive safety protocols Ensure proper maintenance of emergency response equipment Coordinate with local emergency response agencies QUALIFICATIONS Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in camp management software and digital communication tools Understanding of youth development principles Commitment to the Vincentian mission and service-oriented programming EDUCATION and/or EXPERIENCE Bachelor's degree in Education, Social Work, Nonprofit Management, or related field Minimum two years of management experience in a camp setting Minimum five years of experience working with children For any questions, please contact Gabby Hornak at ***********************.
    $76k-126k yearly est. Easy Apply 60d+ ago
  • Partnership - Thought Leadership Associate Director

    UHY 4.7company rating

    Associate director job in Sterling Heights, MI

    JOB SUMMARYThe National Tax Operations Associate Director will play a key internal role focused on supporting our tax teams with complex partnership returns. This position is designed for someone with strong technical expertise who can serve as a resource to staff and partners, especially when it comes to reviewing challenging returns, addressing technical issues, and helping standardize workpapers and processes across the firm. This role is highly collaborative and will involve working closely with various teams to ensure consistency and quality in our partnership compliance work. It also includes staying current on relevant legislation and court rulings and sharing those insights internally to keep our teams informed and aligned. Although primarily internally focused, this role may occasionally be involved in client-facing work when a high level of technical insight is needed. The position carries billable hour responsibilities, and while travel is expected to be minimal, it may be required on occasion Technical Review & Oversight Review complex partnership tax returns and supporting workpapers for accuracy, completeness, and compliance Identify and resolve high-level technical issues, escalating when necessary Serve as the firm's subject matter expert on partnership tax compliance and reporting Process & Standardization Evaluate and enhance workpaper templates, documentation standards, and return preparation processes Lead initiatives to standardize and streamline tax workflows across offices Collaborate with technology and operations teams to implement automation and efficiency tools where appropriate Internal Support & Collaboration Provide ongoing support to tax staff and partners on partnership tax matters Deliver technical training and coaching to improve team expertise and confidence in handling complex partnership engagements Develop and distribute technical guides, process documentation, and updates as needed Research & Communication Monitor and interpret new tax legislation, regulatory developments, and key court decisions related to partnerships Communicate relevant updates across the firm, including practical guidance and implications for our clients and our operations Represent the firm in select thought leadership opportunities and industry forums Client Engagement Participate in client consultations involving highly complex partnership structures or unique tax issues as needed Support business development efforts through technical input and strategic recommendations when appropriate Supervisory responsibilities May supervise subordinate staff Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required Limited travel may be requested for attending events, conferences, or internal meetings Required education and experience Bachelor's degree in accounting, finance, or a related field 10+ years of relevant experience 8+ years of progressive tax leadership experience in a CPA firm or related professional service environment CPA license Responsible for completing the minimum CPE credit requirement Extensive technical knowledge of Subchapter K, including basis and capital accounts, complex allocations, and tiered structures Proven experience reviewing complex partnership returns and workpapers Demonstrated ability to lead and support internal tax teams Strong communication skills with the ability to explain technical issues clearly and concisely Preferred education and experience Advanced degree (Master's) or additional relevant certifications Experience with tax process improvement, standardization, or automation initiatives Familiarity with tax compliance systems and workflow tools (e.g., CCH Axcess) Prior experience in a national or multi-office CPA firm environment Exposure to or participation in firm-wide tax training, technical updates, or policy development Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $97k-119k yearly est. Auto-Apply 60d+ ago
  • Director of Service

    Mersino Dewatering LLC 4.1company rating

    Associate director job in Auburn Hills, MI

    Job Description Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Preferably in Auburn Hills, MI or near one of our established branches Travel: Up to 50% Job Summary: The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities. Typical Duties and Responsibilities: • Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development • Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance • Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities • Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput • Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations • Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed • Partner with the Quality Manager on quality control, red tag closure, and service training programs • Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability • Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards • Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours • Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise • Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability • Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards • Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations • Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect) • Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality • Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services • Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding • Ensure all customer communication and repair documentation in Odoo is professional and compliant • Own development and implementation of service policies, procedures, and SWIs • Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance • Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations • Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently • Uphold The Mersino Way as a guiding document for all service activities Qualifications: • Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience • Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role • Experience in creating, implementing and maintenance and establishing company-wide policies and procedures • Certification in continues improvement preferred • In-depth knowledge of safety regulations and compliance • Experience in contract negotiation and pricing management • Planning and organizational skills in handling multiple projects • Proficient in PC software applications including Microsoft Excel Specific Expectations: • Must be a team player; puts the Mersino team ahead of self-interests • A professional demeanor • Excellent written and verbal communication skills • The ability to work under pressure to meet deadlines • Ability to work flexible schedule to meet job requirements • Ability to travel up to 50% • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $75k-123k yearly est. 27d ago
  • Director of Operations, The Department at Hudson's

    Forte Belanger 4.0company rating

    Associate director job in Detroit, MI

    The Director of Operations will be successful when: * They establish the operational gold standard for one of Detroit's most significant new venues, ensuring every event-from intimate gatherings to large galas for 2,000 guests-is executed with flawless precision and world-class service. * Success in this role means consistently achieving financial and operational excellence, fostering a strong, professional, and long-term operations team through dedicated mentorship and coaching, and acting as the primary, highly respected liaison between the venue operations, property management (Bedrock), corporate partners (like GM), and the hotel team (The Detroit EDITION hotel). * Personally, and professionally, success is defined by leading by example, solving problems innovatively in a dynamic mixed-use environment, and taking immense pride in defining the service legacy for a landmark property that is redefining the city's skyline. What You Will Do * Lead all food and beverage operations across tenant services, the café amenity, and private events with a focus on exceptional hospitality, operational discipline, and consistent delivery of a Gold Standard experience. * Establish strong systems, processes, and service standards that drive consistency, support growth, and create a foundation for world-class guest service. * Maintain a visible leadership presence by spending meaningful time on the floor, supporting teams, removing obstacles, and ensuring every detail reflects the property's elevated expectations. * Balance hands-on leadership with high-level operational planning, knowing when your presence in the operation drives excellence and when strategic focus is needed to advance long-term initiatives. * Build a culture of accountability through clear expectations, coaching, follow-through, and an ability to see commitments through to completion. * Partner closely with building leadership, property management, and tenant partners to anticipate needs, strengthen relationships, and elevate overall experience throughout the property. * Oversee financial performance including labor planning, cost controls, inventory practices, and revenue optimization for daily operations and private events. * Lead operational planning for private events, including staffing, event flow, service readiness, and client experience, ensuring each event reflects the high standards of the venue. * Develop, mentor, and empower a high-performing hospitality team with a focus on skill building, professional growth, and a strong sense of pride in their work. * Optimize and steward the physical spaces, ensuring every venue environment is well maintained, guest ready, and aligned with premium brand expectations. * Drive adoption and effective use of tools, technology, and reporting to improve scheduling, forecasting, communication, and operational clarity. * Champion a continuous improvement mindset by identifying opportunities, implementing solutions, and reinforcing practices that raise the bar for service, efficiency, and team engagement. WHAT IMPACT YOU WILL MAKE Operational Excellence & Innovation * Oversee all day-to-day operations for the 56,000+ square feet of customizable event space, ensuring rigorous SOPs for all setup/breakdown, maintenance, and facility logistics are consistently applied. * Champion new technology and equipment to enhance guest experiences and find operational efficiencies, ensuring seamless functionality of cutting-edge audiovisual systems. * Plan and manage event and facility logistics, ensuring efficient and successful flow for events ranging from six to 2,000 guests. Stakeholder & Strategic Collaboration * Support the Vice President of Hospitality in driving key initiatives across the wider development. * Ensure campus-wide satisfaction for all Food, Beverage, and Hospitality provided by Forte Belanger meets ownership, tenants, clients, and key stakeholder expectations. * Actively collaborate with onsite sales partners in achieving sales goals and translating client visions into operational reality. * Serve as the primary facilities liaison with property management (Bedrock), managing expectations and fostering strong working relationships. Leadership, Coaching, & Culture * Serve as a leader who leads by example, embodying the professionalism, rigor, and collaborative spirit expected of the team. * Mentor and coach team members, investing in staff development to build a professional, highly skilled, and long-term operations team. * Act as a hands-on problem solver who is innovative and thinks outside the box to quickly resolve unforeseen challenges and continuously elevate the guest experience. * Cultivate a collaborative and hard-working team environment that takes pride in delivering world-class service. WHO YOU ARE * A polished, experienced hospitality leader who thrives in dynamic environments and holds a high bar for service, professionalism, and guest experience. * Someone who leads by example, stays connected to the operation, and understands that being present for your team builds trust, consistency, and results. * A committed operator who follows through, holds themselves and others accountable, and ensures that what is started is completed with excellence. * A resourceful problem solver who anticipates needs, stays calm under pressure, and finds solutions that support both guest experience and operational efficiency. * A strong coach who develops talent, provides clear feedback, builds confidence, and creates pathways for team members to grow and succeed. * A strategic thinker who can move fluidly between big-picture planning and hands-on leadership, knowing when to step in and when to guide from a higher level. * A meticulous steward of space who takes pride in presentation, ambiance, and operational readiness at every touchpoint. * An excellent communicator who builds strong relationships with property leaders, tenant partners, and internal teams through clarity, consistency, and trust. * A financially savvy operator who understands labor efficiency, cost controls, and how to drive performance without compromising the guest experience. * A growth-minded professional who embraces innovation, welcomes feedback, and is energized by raising standards and elevating the overall experience of a flagship property. Additional Requirements * Demonstrated ability to be innovative and think outside the box in an operational setting, coupled with a strong collaborative and hard-working ethos. * Exceptional organizational, communication, and interpersonal skills with a demonstrated ability to lead, motivate, and manage diverse teams through mentoring and coaching. * A desire to embrace new technology and equipment for enhancing service delivery and improving operational efficiency. * Must thrive in a fast-paced entrepreneurial culture. * Highly motivated, self-directed, and results driven. * Ability to organize, motivate, and lead a team in order to achieve results. * Excellent communication and influencing skills. Education, Training, and Experience: * Education requirement: Bachelor's degree in hospitality management, business administration, or a related field is preferred. * Years of experience: Minimum of 7-10 years of progressive leadership experience in operations management for a luxury hotel, major convention center, large-scale special event venue, or high-end mixed-use commercial property. Proven expertise in managing complex events, high-end food and beverage operations, advanced AV technology, and robust facility logistics is also required. Preferred training: * Training in the application of Artificial Intelligence (AI) and automation within hospitality operations, focusing on enhancing customer experience, streamlining operations, and improving decision-making processes (e.g., courses like those offered by eCornell on AI in Hospitality). * Courses related to managing technology infrastructure and leveraging data analytics for demand forecasting, inventory management, and optimizing staff allocation in a large-scale venue environment. * Preferred certifications: ServSafe Certification, Court of Master Sommeliers Level 1 * Travel requirements: No regular out-of-state travel is required. Occasional travel may be necessary for specific business development activities, such as attending trade shows and industry events, as well as for relevant training seminars. The frequency and duration will be discussed during the interview process for clarity. #LI-DNI
    $74k-93k yearly est. 19d ago
  • Associate Director, Government Pricing

    Esperion Therapeutics Inc. 4.1company rating

    Associate director job in Ann Arbor, MI

    Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future. Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays. Position Title: Associate Director, Government Pricing Preferred Location: Remote - US Essential Duties and Responsibilities* This position assists in managing all government pricing, including: Provide support to the ED, Contracting and Pricing in all related matters and successfully and timely complete all tasks and responsibilities. Responsible for data preparation, validation, calculation, and analytics related to the administration of government and commercial contracts. Responsible for analyzing, documenting, reviewing, and the submission of all mandated product and pricing obligations for all federal and state government programs, including, but not limited to, Medicaid (AMP, BP, USA, state reporting), Office of Pharmacy Affairs (PHS), Veteran Affairs (NFAMP, FCP, FSS, IFF, TRICARE) within the mandated timelines. Work collaboratively with 3rd party partners responsible for state price transparency reporting, government pricing, etc. Maintain government pricing methodologies, standard operating procedures and reasonable assumptions as they pertain to government programs and pricing to reflect current federal statutes and regulations Perform trend analytics and comparisons to benchmark to support calculations Prepare analytics for Senior Management regarding price increases, product/contract negotiations and changes in legislation SME for all IRA related responsibilities Maintain products, pricing and contracts within ESPERION software programs Reviewing and Validating chargebacks on a daily basis Customer communications as they pertain to pricing and contracts Work directly with sales staff, accounts receivable and customer service team as needed for customer requests Perform other miscellaneous duties and job responsibilities to support Finance activities *additional duties and responsibilities as assigned Qualifications (Education & Experience) Bachelor's degree in Finance, Accounting, Economics or similar required and a minimum of 8 years of experience with government price calculation and reporting for state and federal programs (Medicaid, PHS, FSS, state price transparency, etc.); or equivalent education and experience. Accounting systems processes and controls - is knowledgeable of general accounting processes and associated controls Quality Management - looks for ways to improve and promote quality and demonstrates accuracy and thoroughness Software - Facility with Microsoft applications including Excel and comfortable learning and working within enterprise-wide accounting systems Ability to work well under pressure and to work within short deadlines Excellent organizational and multitasking skills, strong work ethic, and emphasis on attention to details Work independently while effectively communicating and coordinating work efforts with others
    $126k-171k yearly est. Auto-Apply 60d+ ago
  • Chief Operating Officer

    Niles Industrial Coatings, LLC 3.8company rating

    Associate director job in Fenton, MI

    Mission Statement: Unlocking potential while protecting your most critical assets. Core Values: Care Trust Help (C.T.H.) The Chief Operating Officer (COO) will be a key member of the executive team, responsible for overseeing the company's day-to-day operations and ensuring the efficient and effective execution of our strategic goals. The COO will work closely with the CEO and other senior leaders to drive operational excellence, enhance profitability, and foster a culture of continuous improvement. Essential Duties and Responsibilities Operational Leadership: Oversee all operational aspects of the company, including project management, construction operations, and supply chain management. Strategic Planning: Collaborate with the CEO and executive team to develop and implement strategic plans that align with the company's goals and objectives. Visionary Leadership: Act as a builder and visionary, driving innovation and long-term growth strategies to stay ahead of industry trends and market demands. Business Integration: Lead efforts to integrate new businesses and acquisitions seamlessly into the company's operations, ensuring alignment with overall strategic goals. Scalability and Growth: Develop and implement strategies to scale operations, drive growth, and expand the company's market presence. Safety Mindset: Ensure all safety protocols are rigorously followed, coordinating with the safety team to address compliance, training, and incident prevention. Systematization: Systematize work processes to enhance efficiency, consistency, and quality across all projects. Performance Management: Establish performance metrics and KPIs to monitor and improve operational efficiency, productivity, and profitability. Team Development: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, collaboration, and innovation. Coaching and Teaching: Act as a coach and teacher to team members, promoting continuous learning and professional development. Risk Management: Develop and implement risk management strategies to mitigate operational risks and ensure compliance with industry regulations and standards. Quality Advancement: Advance the quality of work by implementing best practices and continuous improvement initiatives. Client Relations: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and repeat business. Financial Oversight: Work with the CFO to manage budgets, forecasts, and financial performance, ensuring alignment with the company's financial goals. Technology Integration: Leverage technology and innovation to streamline operations and improve project management capabilities. Talent: Recruit, develop, and retain top talent, fostering a high-performing, technically skilled team with leadership potential. This role requires exceptional leadership, strategic vision, technical expertise, and business acumen to uphold and expand the organization's reputation as an industry leader. Required Qualifications Bachelor's degree in construction management, engineering, business administration, or a related field Minimum of 10 years of experience in construction or manufacturing operations, with at least 5 years in a senior leadership role. Proven track record of successfully managing large-scale construction projects and driving operational excellence. Strong leadership, communication, and interpersonal skills. Strong financial acumen, with the ability to manage budgets and control costs effectively; proficient in business planning, financial analysis and revenue growth strategies Ability to analyze market trends, identify opportunities, and drive innovation to enhance services and profitability. Strong understanding of safety protocols, compliance requirements, and incident prevention strategies Demonstrated ability to develop, coach, and mentor employees Ability to think strategically and execute tactically. Visionary mindset with the ability to build and scale operations. Strong understanding of risk management and quality advancement principles. Strong organizational skills and the ability to prioritize and work in a fast-paced environment. Ability to identify areas for continuous improvement and make recommendations and/or implement. Highly motivated with a positive outlook and the ability to always demonstrate a professional demeanor. Preferred Qualifications Master's degree in business or related field. Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Proficiency in construction management software and other relevant technologies. Ability to integrate new businesses and drive continuous improvement. Project Management Certification Experience in industrial media blasting, coatings, linings, roofing or industrial services.
    $123k-187k yearly est. 3d ago
  • Service Director

    Baker Auto Group 4.2company rating

    Associate director job in Grand Rapids, MI

    At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: You've done this job before. You have the playbook and you know how to execute. You have turned an average service department into a best-in-class money maker. You are not the person needing the training, you are the person doing the training. You know how to recruit, staff and motivate every person in the department. Job Responsibilities: Coaching and Leadership Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel. Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements. Pushes accountability through all levels of the department; addresses under-performers with urgency. Knows the developmental needs of team members; makes training a priority. Is always recruiting, attracting top talent to the dealership. Supports fellow managers with solutions that benefit the entire dealership. Customer Satisfaction Expects to lead in CSI performance and instills the same expectation in every team member. Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals. Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence Operational Excellence Builds the optimal shop structure and work distribution processes for maximizing Technician productivity. Develops and trains Advisors to achieve the very best RO Quantity and Quality. Designs and implements processes that are clear, sustainable and drive the desired outcomes. Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides. Generates expected profits by controlling pricing, productivity, personnel expense and operating expense. Ensures the department and personnel remain compliant with company, factory and government policy and regulations. Skills & Qualifications: 10 years of experience in the retail automotive service and parts business 5 years of experience as a Service Manager/Director. Experience with the CDK dealer management system is a bonus. A current valid driver's license and insurability rating is required High School Diploma or equivalent; College degree is preferred. Benefits Include: Company vehicle Health, dental, life and vision insurance 401(k) Paid Time-Off Continued professional development
    $91k-140k yearly est. Auto-Apply 60d+ ago
  • Deputy Director of Planning, Building & Ordinance

    Charter Township of Bloomfield 3.6company rating

    Associate director job in Bloomfield, MI

    Oversees Zoning Board of Appeals, Planning Commission, Wetland Board, Lot Split, Rezoning and Site Plan applications. Serves as the main point of contact for applicants, residents, and developers on Planning related applications and public notices. Supervises Planning administrative staff. Reviews commercial building permits and change of occupancy requests for the Building Division. Assumes leadership role of PBO (Planning, Building, and Ordinance) in the director's absence. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Processes site plans, rezonings, and lot splits. Processes Zoning Board of Appeals applications and brings them through to public meeting process to receive approval. Collaborates with Building and Ordinance staff as needed. Provides customer service, answering questions related to planning, building, and ordinances from staff or from the public. Manages the Assistant Planner and the Planning Administrative Assistant. Attends meetings of the Township Board, Planning Commission, Wetland Board, and Zoning Board of Appeals as needed. Presents ordinance amendments, site plans, rezonings, lot splits, and variance requests. Attends preplanning meetings with applicants, and/or staff. Attends site visits with property owners to view properties. Manages the Planning, Building, and Ordinance Department in the Director's absence. Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience Bachelor's Degree from an accredited college with major course work in Urban Planning or related field 7 to 9 years' experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities Licenses or Certifications None. OTHER JOB REQUIREMENTS None. PREFERRED QUALIFICATIONS None. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Planning and Land Use law Township ordinances, policies, and procedures Services provided by other departments Skill in: Verbal and written communication Public presentations Leadership and mentorship Conflict resolution Ability to: Remain organized, multi-task, and prioritize workload Delegate responsibilities Explain to others the processes, policies, and laws related to the building, planning, zoning, land use, and ordinances in the Township
    $63k-102k yearly est. 60d+ ago
  • Director of Service

    Mersino Dewatering LLC 4.1company rating

    Associate director job in Auburn Hills, MI

    Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Preferably in Auburn Hills, MI or near one of our established branches Travel: Up to 50% Job Summary: The Director of Service plays a crucial role within the organization by managing all aspects of Mersino's service operations, ensuring efficiency, quality, and reliability in the repair and maintenance of the company's fleet of dewatering pumps, generators, heavy equipment, and vehicles. This position provides direct leadership to the corporate service team-including Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Facility Service Manager-and holds responsibility for the service capital budget. The Director of Service drives the development and execution of organization-wide service programs that strengthen uptime, utilization, longevity, and customer satisfaction, while ensuring consistency in processes, systems, and standards across all branches and facilities. Typical Duties and Responsibilities: • Lead and manage Regional Service Managers, Quality Manager, Corporate Service Manager, and the Global Pump Rental Service Manager; ensure performance, workload balance, and professional development • Hold weekly reviews with Regional Service Managers to track KPIs, red tag trends, staffing, and compliance • Oversee the Global Pump Rental refurb/major repair operation for throughput, quality, and alignment with priorities • Partner with the Corporate Service Manager on repair order management, service scheduling, mechanic efficiency, and shop throughput • Lead the capture of tribal knowledge into SOPs, training materials, and work instructions to ensure consistency and scalability across all locations • Collaborate with Fleet and Purchasing leadership to align service activities with asset allocation, forecasting, and parts availability, escalating priorities as needed • Partner with the Quality Manager on quality control, red tag closure, and service training programs • Develop and implement a strategic service plan to maximize equipment longevity, uptime, and reliability • Own deployment and integration of the service module in Mersino's ERP; enforce data integrity standards • Establish preventive maintenance schedules and monitor compliance, resolving missed PMs or overdue hours • Oversee the process for billing customers for damages and shortages, ensuring accurate documentation, consistent application of company policy, and timely escalation when disputes arise • Own the company-wide red tag program, including reporting, closure accuracy, and KPI accountability • Develop and implement SWIs and QCPs to maintain equipment to company specifications and industry standards • Build a parts stocking system with reorder triggers for proper spare parts and tool inventory across locations • Create and maintain predictive maintenance programs leveraging telemetry (Mersino Connect) • Lead 5S and continuous improvement initiatives to drive efficiency, cost reduction, and service quality • Partner with corporate purchasing to manage vendors, maintain approved lists, and define outsource vs. in-house services • Partner with branch leadership on Mechanic staffing levels and Service Manager selection and onboarding • Ensure all customer communication and repair documentation in Odoo is professional and compliant • Own development and implementation of service policies, procedures, and SWIs • Drive mechanic efficiency and repair cycle time improvements while maintaining safety and compliance • Provide accurate and timely service KPIs for Monthly Operating Reviews and Board presentations • Ensure service operations comply with safety and environmental standards; escalate EHS concerns promptly and consistently • Uphold The Mersino Way as a guiding document for all service activities Qualifications: • Bachelor's degree in Logistics Management, Industrial Management, Mechanical Engineering, or a related field; or equivalent amount technical and related word experience • Strong technical knowledge of fleet management as well as equipment maintenance and repair, with experience in a senior leadership role • Experience in creating, implementing and maintenance and establishing company-wide policies and procedures • Certification in continues improvement preferred • In-depth knowledge of safety regulations and compliance • Experience in contract negotiation and pricing management • Planning and organizational skills in handling multiple projects • Proficient in PC software applications including Microsoft Excel Specific Expectations: • Must be a team player; puts the Mersino team ahead of self-interests • A professional demeanor • Excellent written and verbal communication skills • The ability to work under pressure to meet deadlines • Ability to work flexible schedule to meet job requirements • Ability to travel up to 50% • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $75k-123k yearly est. Auto-Apply 60d+ ago

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