Director of Donor Services
Associate director job in Evanston, IL
Req number:
R6602
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As a Director of Donor Services, you will secure private financial contributions and communicate with a variety of donors. This position requires up to 20% travel.
Job Description
We are seeking a Director of Donor Services for our client, a well-respected and nationally recognized not-for-profit corporation that conducts scholarship programs. This is a direct hire position and is full-time, onsite in Evanston, Illinois.
Our client is seeking a professional who will report directly to the Executive Director of Scholar and Donor Services. This individual will help manage the corporation's efforts to secure private financial contributions and will serve as the secondary department leadership role in conducting an inaugural multi-million-dollar fundraising campaign. As part of a small team that covers the entire United States, this individual will be expected to travel approximately 20% of the year and must be comfortable communicating with a variety of contacts including Scholars and corporate and foundation executives. This individual must have a strong work ethic, solid communication skills (both oral and written), and be self-motivated, well-organized, and work well both independently and with others in teams. The ideal candidate should have at least three years of practical related development experience including supervising a team and oversight of an overall fundraising function.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role.
What You'll Do
Work with internal staff and corporate leadership to complete a major inaugural fundraising campaign
Initiate dialogue and cultivate ongoing interactions with potential donors
Educate potential donors about the corporation's mission and cultivate requests for financial support to grow and expand the corporation's mission
Identify and research potential donors from an extensive prospect pool
Assist with internal analysis and report to the Executive Director of Scholar and Donor Services concerning developments regarding fundraising activities and campaign status
Work directly with other internal departments to enhance prospecting efforts
Extensive use of a customized database in addition to standard PC applications
Recommend and help implement procedural improvements/efficiencies
Perform general administrative duties, including data input, correspondence, proofing documents, etc.
Various other duties as assigned by the Executive Director of Scholar and Donor Services, President, other officers, and upper management of the corporation
What You'll Need
Required:
Bachelor's degree, required
Experience managing a portfolio of 75-100 donors
Solicitation of gifts of $25,000 and above
Team management and supervision experience including writing annual performance reviews, performance management, etc.
Must have excellent written and verbal communication skills
Must have strong project management and organizational skills
Must have familiarity with philanthropic and fundraising best practices
Must be a collaborative team player who enjoys working with others
Thorough knowledge and experience working with Word, Excel, and Adobe Acrobat required
Experience with Customer Relationship Management (CRM) software - specifically, Salesforce Nonprofit Success Pack (NPSP) is highly preferred
Strong awareness of corporate, private foundation, and collegiate sectors; marketing oriented; professional in demeanor and presentation; commitment to academic excellence; business-like communicator familiar with structured environments and deadlines; ability to effectively present ideas in detail at the boardroom level; strong commitment to the highest ethical business practices
Preferred:
Advanced degrees/certifications preferred
Physical Requirements
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Ability to travel up to 20%
Our client provides excellent benefits including a corporate-sponsored health care plan, Paid Time Off (PTO), flexible spending accounts (health care, dependent care and transportation), and a very lucrative retirement plan.
#LI-JH1
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$90,000 - $115,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Inverto | Managing Director, Procurement
Associate director job in Chicago, IL
Who We Are
At Inverto North America, we're defining what's next in procurement and supply chain-driven by ambition, precision, and impact. With the strength of BCG behind us and a sharp entrepreneurial mindset at our core, we partner with leading global organizations to deliver strategies that create lasting value.
Our people are central to that mission. As experts who move with intent and momentum, we continually invest in developing our capabilities, expanding our reach, and scaling our impact. Growth at Inverto is shared growth-opening new opportunities for our clients, our business, and our teams.
What You'll Do
A Managing Director is the face of the company and represents the company on highest client level. An MD shapes the business and actively seeks sales opportunities. Knows the market and is able to anticipate trends. Is the closest link to BCG and carries the main responsibility to shape the organization. An MD is role model to junior team members and nurtures talent to become future leaders in the firm.
The MD will be responsible for:
• Strategic business development and sales
• Client interface and relationship management (including C-suite relationships)
• Execution of work at highest standards
• Developing the organization, its platforms and processes, as well as setting the structure for long-term success
• Acquisition and development of our team, as well as the creation of our future leaders
Key Accountabilities/Tasks:
• Exhibit strong business acumen and effective leadership
• Display top-level networking and adept business partnering skills, including ability to develop deep relationships with C-level executives and ability to influence them
• Embrace a growth mindset to encourage innovation and continuous improvement
• Drive thought leadership in new relevant topic areas
• Manage project priorities and monitor project pace (client's needs & timelines)
• Provide recruiting direction, participate in hiring and take responsibility for the INVERTO team
• Lead by example - ensure development of junior colleagues and cultivate talent through mentorship and skill-building initiatives
What You'll Bring
• Proven track record to gain commercial traction quickly and build team
• Entrepreneurial background with most recent experience being in consulting
• Strong procurement consulting experience (less important to have supply chain experience)
• Strong business acumen and strong leadership skills
• Demonstrated C-level relationship development and management skills
• Gravitas & senior presence to command premiums for their expertise
• Strong commitment to BCG and Inverto values
Who You'll Work With
Inverto focuses on strategic procurement and supply chain management. We are one of the top names for strategic procurement and supply chain management. As a part of BCG, we offer the best of both worlds: in-depth expertise and high strategic competence with a draw on a strong, international infrastructure, which makes us even more dynamic in the market. Our values form the basis for our actions. They sum up what it means to be Inverto, our own beliefs and standards, to which we are fully committed: We create value, grow as one, pioneer with expertise, take care of people and planet, do what's right, and we are fueled by fun. That is why we want to strengthen our team with someone that matches our ambitions as well as our spirit. We are Inverto.
Additional info
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Managing Director: $265,000
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.
TOGETHER, WE BENEFIT.
All our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for Inverto employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
#LI-DNI
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Director Asset Management
Associate director job in Chicago, IL
SPECIFICATION
DIRECTOR - ASSET MANAGEMENT
Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management.
The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Based in Chicago and reporting to the separate account portfolio managers, the Director will have
responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States.
Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets
Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management
Aggressively and proactively predict and respond to dynamic market conditions
Oversee the budget process for all assets under their management
Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets
Monitor the overall performance of assigned properties against plan and budget
Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements
Provide high quality lender and investor reporting
Support the execution of acquisitions, financings, and refinancings as required
Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results
Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans
QUALIFICATIONS, SKILLS AND EXPERIENCE
Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics:
Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties
Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives
Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential
Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents
Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship
Managing and holding accountable regional partner relationships at both the development and operating levels is key
Be conversant with industry trends and competitor firms
A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure
Strong computer skills including Excel, Word, and ARGUS
Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner
Excellent oral and written communication skills
Unquestionable integrity and a strong work ethic
A bachelor's degree is required
COMPENSATION
The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
**************************
Hillary H. Shine, Principal Kelsey E. Shine, Director
Cell ************** Cell **************
****************************** *****************************
Chandlee N. Gustafson, Associate
Cell **************
*******************************
VP of Property Management
Associate director job in Elgin, IL
Key Responsibilities
Strategic Leadership
Develop and implement long-term strategies for property management operations across commercial assets.
Partner with construction and development teams to ensure seamless transitions from construction to occupancy and management.
Drive operational excellence, cost efficiency, and portfolio value growth.
Establish KPIs and performance metrics for property teams and vendors.
Operational Management
Oversee day-to-day property management operations for office, industrial, and retail assets.
Direct budgeting, forecasting, and financial performance of the managed portfolio.
Ensure compliance with all local, state, and federal regulations.
Oversee vendor management, maintenance programs, and capital project planning.
Construction & Capital Projects
Collaborate with the construction division on new builds, renovations, and tenant improvements.
Manage integration of property management considerations into construction planning and design.
Oversee capital expenditure programs to maintain and enhance asset value.
Team Leadership & Development
Lead, mentor, and develop regional property managers and operational staff.
Foster a culture of accountability, collaboration, and high performance.
Provide leadership in recruiting, training, and retaining top property management talent.
Financial & Client Relations
Maintain strong relationships with ownership groups, investors, and major tenants.
Prepare and present property performance reports to executive leadership and stakeholders.
Oversee lease administration, collections, and expense control measures.
Qualifications
Bachelor's degree in Real Estate, Business, Construction Management, or related field (MBA or CPM preferred).
12+ years of progressive experience in commercial property management, including leadership over multiple asset types.
Proven experience managing property operations in conjunction with large-scale construction or redevelopment projects.
Strong financial acumen with expertise in budgeting, forecasting, and P&L oversight.
Excellent leadership, communication, and negotiation skills.
Professional certifications such as CPM, RPA, or CCIM are highly desirable.
Key Competencies
Strategic and operational leadership
Construction project integration
Financial management and reporting
Tenant and stakeholder relations
Team development and mentoring
Regulatory compliance and risk management
Vice President of Brokerage
Associate director job in Chicago, IL
Job Title: Vice President of Brokerage
Reports To: Principal / Managing Partners
Cross Street is a Chicago-based real estate services firm with deep roots in property operations and client service. Cross Street combines institutional-quality expertise with entrepreneurial flexibility, offering clients a full suite of brokerage and advisory services.
Position Overview
The Vice President of Brokerage will be responsible for leading and expanding Cross Street's brokerage platform across leasing and sales. This senior role will focus on driving transaction volume, implementing career development plans for brokers, overseeing managing brokers in other markets, and innovating the systems and processes that support the team. The VP will play a key role in scaling the brokerage division, developing talent, and positioning Cross Street as a market leader.
Key Responsibilities
Leadership & Growth
Set the vision and growth strategy for the brokerage division across sales and leasing.
Establish clear career development paths and training programs to grow future leaders.
Recruit, mentor, and retain top brokerage talent.
Innovate and oversee training curriculum for the brokerage team.
Oversee and support managing brokers in regional markets (2+ direct reports), ensuring alignment with firm-wide goals and consistent performance standards.
Transaction Oversight
Guide negotiation strategies, deal structures, and client presentations.
Ensure a high standard of client service and execution excellence on every transaction.
Ensure transaction management standard across each office/city.
Business Development & Client Service
Drive new client relationships and grow the firm's pipeline of residential sales opportunities.
Develop and maintain strong relationships with developers and investors.
Position Cross Street as a trusted advisor through market insights and creative solutions.
Design and implement lead generation strategies.
Innovation & Systems
Implement tools and technologies to enhance brokerage productivity and tracking.
Develop standardized processes for pipeline management, reporting, and client communication.
Drive innovation in how brokerage services are marketed, measured, and delivered.
Market Knowledge
Stay ahead of market trends in Chicago and other key markets.
Translate market intelligence into actionable strategies for brokers and clients.
Qualifications
Bachelor's degree in Real Estate, Business, Finance, or related field.
8+ years of experience in residential real estate brokerage, with a strong background in both leasing and sales.
Proven track record of building teams and scaling brokerage operations.
Strong leadership and coaching skills with a passion for developing talent.
Experience managing brokerage operations across multiple markets.
Strong understanding of brokerage systems, technology, and process optimization.
Excellent negotiation, relationship management, and communication skills.
What We Offer
Compensation: $175,000-$200,000 + Profit Share
Comprehensive benefits package including Medical (BCBS), Dental and Vision Insurance
Paid time off: 15 vacation days and 5 sick days
Leadership opportunity to shape and scale a brokerage division.
Oversight of a growing, multi-market platform.
Access to Cross Street's established network.
A collaborative and entrepreneurial culture committed to innovation and career growth.
VP Asset Management
Associate director job in Chicago, IL
🚀 VP of Asset Management
📍 Chicago Loop (Hybrid 3/2 schedule)
We're partnering with a top-tier private equity real estate investment firm to hire a Vice President of Asset Management for their housing based portfolio. This role offers high visibility across the organization and direct collaboration with senior leadership.
Why This Role?
Equity participation + strong bonus program
Hands-on exposure to portfolio strategy, capital projects, and vendor negotiations
Formal mentorship with a Partner
Inclusive, team-oriented culture with firm-wide event
What We're Looking For:
5-10 years of progressive real estate asset management experience
Senior Housing, Student Housing, Multifamily, or Manufactured housing background
Proven leadership and management track record
Strong financial modeling, strategic planning, and communication skills
💰 Compensation: $150K-$180K base + 30% target bonus + long-term equity participation
This is an exciting opportunity to join a collaborative, entrepreneurial firm managing multiple active real estate funds.
For immediate consideration send an updated resume to ************************************
Associate Director, Client Portal & Digital Solutions Manager
Associate director job in Chicago, IL
Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success.
We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.
Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's and Forbes among the nation's top RIA firms, and as one of the industry's best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.
Client Portal & Digital Solutions Manager
We are seeking an experienced and forward-thinking Client Portal & Digital Solutions Manager to lead the strategy, administration, and continuous enhancement of our client-facing digital ecosystem. This role oversees the design, delivery, and integration of our client portal and related technologies, ensuring a seamless, secure, and engaging digital experience for clients and internal teams.
The ideal candidate brings deep operational knowledge of RIA and wealth management technology platforms including Addepar, strong project and vendor management expertise, and a passion for leveraging digital tools to enhance client engagement and operational efficiency
Key Responsibilities
Client Portal & Digital Experience Management
Serve as the primary administrator and owner of the client portal platform, ensuring optimal configuration, security, and user experience.
Design, implement, and maintain customized client dashboards, views, and reporting tools.
Lead client onboarding and training processes, providing expert guidance on platform features and functionality.
Act as the internal advocate for the client digital experience, ensuring that all solutions enhance satisfaction, engagement, and accessibility.
Gather and analyze client feedback to drive ongoing improvements and feature enhancements.
Technology Integration & Data Oversight
Oversee integration of client portal and related systems with CRM, performance reporting, financial planning, and document management platforms.
Ensure data accuracy, integrity, and flow across systems through proactive monitoring, reconciliation, and validation.
Collaborate with custodians, data providers, and vendors to resolve data and connectivity issues.
Identify and implement opportunities for automation, workflow optimization, and enhanced data delivery.
Digital Product Strategy & Implementation
Develop and execute a comprehensive digital product strategy aligned with firm-wide goals.
Collaborate with cross-functional teams-including technology, operations, compliance, investments, and client service-to design and implement new digital capabilities.
Conduct usability testing and incorporate feedback to ensure an intuitive and user-centric digital experience.
Support digital integration and technology alignment during mergers, acquisitions, or platform migrations.
Vendor & Project Management
Manage relationships with external technology vendors and solution providers.
Lead technology and process improvement initiatives from concept to execution, including scoping, planning, testing, and implementation.
Maintain a clear, prioritized roadmap of digital initiatives and ensure timely, high-quality delivery.
Monitor vendor performance and ensure service levels meet organizational standards.
Innovation & Continuous Improvement
Stay current on emerging fintech trends, client engagement technologies, and best practices within the wealth management industry.
Evaluate and recommend new technologies to enhance the client experience and streamline internal operations.
Lead internal discussions and presentations on digital innovation, ensuring alignment with long-term strategic goals.
Operational Leadership
Manage and mentor team members responsible for supporting client portal operations and technology solutions.
Establish and maintain documentation, workflows, and standard operating procedures.
Partner with compliance and information security teams to ensure all digital systems meet regulatory and data protection standards.
Qualifications
Bachelor's degree in Finance, Business Administration, Information Systems, or related field.
8-10+ years of experience in technology, operations, or client service roles within a Registered Investment Advisor (RIA), family office, or asset management firm.
Demonstrated experience managing client portal and performance reporting platforms (e.g., Addepar, InvestCloud, Tamarac, or similar).
Strong understanding of investment data structures, reporting workflows, and custodial integrations.
Proven experience leading cross-functional technology or digital transformation projects.
Excellent organizational, communication, and leadership skills with the ability to influence across teams.
Strong analytical and problem-solving abilities with attention to detail.
Preferred Skills
Familiarity with APIs, data mapping, and process automation.
PMP or similar project management certification.
Experience with vendor selection and contract management.
Strong grasp of data security, compliance, and privacy standards in client-facing technology.
Knowledge of UX/UI principles and user-centered design approaches.
What We Offer:
At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $90,000 - $120,000. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs.
Equal Employment Opportunity
It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.
*Disclosures related to awards, recognitions, and rankings available here.
Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.
Associate Director of Credentialing
Associate director job in Chicago, IL
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
*Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices.
Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals.
Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources.
Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies.
Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners.
Education
Required:
High School diploma or equivalent required
Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”).
Preferred:
Undergraduate or graduate degree in healthcare or business management a plus.
Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”),
Experience:
Required:
Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management.
Preferred:
Five (5) or more years of experience in a Central Verification Office a plus
Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus
Knowledge of federally qualified health center requirements a plus
Skills and Knowledge
Required:
Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria.
Comprehensive knowledge of accrediting and regulatory agencies' standards.
Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups.
Ability to manage teams and workflows.
Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows.
Excellent analytical and problem-solving skills together with judgment and initiative.
Strong organization and planning and project management skills.
Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database.
Preferred:
Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus).
Knowledge of National Practitioner Data Bank interface and reporting (a plus)
The Erie Advantage Pledge
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
Vice President of Data Analytics
Associate director job in Chicago, IL
Title: Vice President of Data & Analytics
Full-time
Our client seeking a VP of Data & Analytics to lead a high-impact, cross-functional organization responsible for driving enterprise-wide data strategy, advanced analytics, and AI innovation. The VP will define and execute the company's data vision, lead global data initiatives, and build scalable platforms that enable data-driven decision-making. This leader will oversee teams spanning Business Intelligence, Analytics Engineering, Quantitative Research, AI/ML, and client-focused data solutions.
Key Responsibilities
Establish and deliver an enterprise-wide data and analytics strategy aligned with business goals.
Lead and grow high-performing data teams, fostering a data-first culture.
Partner with senior leaders to identify opportunities for innovation, efficiency, and improved insights.
Ensure high-quality, accessible, scalable global data solutions.
Build and manage platforms that support analytics, product insights, and customer understanding.
Champion AI adoption and organization-wide data literacy.
Communicate insights and recommendations to both technical and non-technical stakeholders.
Collaborate with engineering teams to integrate new data sources.
Advance the organization's data maturity and expand the use of actionable insights.
Drive AI strategy and embed generative AI into core business operations.
Develop differentiated data products to support revenue growth.
Deliver intelligent, scalable tools that enhance decision-making and productivity.
Shape the long-term data and analytics roadmap for the enterprise.
Inspire, attract, and retain top data and analytics talent.
Cultivate a collaborative, innovative, and strategic team culture.
Build strong relationships with business stakeholders and technology partners.
Engage executive leadership on AI, analytics, and key data initiatives.
Ideal Candidate Profile
Master's degree in a technical or analytical discipline.
15+ years in data, analytics, or technology roles in Financial Markets, with 10+ years in leadership.
Strong expertise with modern cloud data platforms (Snowflake) and analytics tools (Sigma, SageMaker).
Deep experience with complex financial or market data in Options, Futures and Equities.
Proven success deploying AI solutions at enterprise scale.
Ability to review technical work (e.g., SQL, Python).
Exceptional communication skills and ability to translate complex insights into action.
Director of Practice Group Management
Associate director job in Chicago, IL
We have an exciting opportunity for a Director of Practice Group Management to support our Litigation and Energy practice groups at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Director of Practice Management will be responsible for the effective oversight and management of the strategy, people, finance, and operations of their assigned practice groups (PGs). This person will do so by serving as a trusted advisor to their assigned practice group leaders (PGLs) and providing strategic analysis/consulting on a range of business topics. Success in this role will be measured by the director's ability to ensure that their PGs operate efficiently with clear visibility of financial performance and that their PGLs are proactively provided with all necessary resources required for success. The director will deliver these results by leveraging all business services (BusSvc) resources, coordinating with the requisite department leaders within the firm.
Responsibilities and Duties:
Serve as Trusted Advisor:
Serve as trusted business advisor to PGL in support of PG strategy, people, finances, and operations.
Serve as PGL proxy for practice initiatives, monthly meetings, communications, expense/write down approvals.
Support the development/execution of the PG strategic plan, monitor/report progress monthly, and ensure that ongoing PG initiatives are in line with the strategic goals.
Facilitate requests/deliverables between the PGs and all BusSvc departments to ensure operational excellence.
Engage individual partners at PGL direction to deliver various data requests and to consult on firm priorities.
Finance:
Provide clear visibility of financial PG performance by monitoring historical performance, analyzing trends, reporting results YTD, forecasting to EOY and making recommendations for improvement.
Drive profitability growth by providing partners with an understanding of the most important financial levers.
Resolve financial PG issues with support from the appropriate BusSvc leadership (Acctg, Fin, Bill, Coll, etc.)
Prepare financial content for monthly meetings using data from Finance and internal financial systems.
Identify those timekeepers and clients that are driving current trends and determine how to address/leverage.
Manage PG Mktg/BusDev expenses from budget creation to monthly expense approvals and reporting.
Provide ad hoc PG data analysis and recommendations as requested.
Operations:
Act on behalf of the PGLs to ensure PG operations run smoothly keeping PGL involvement to a minimum.
Research, identify, develop, and manage opportunities to improve PG operations and source solutions to improve efficiency by collaborating with internal BusSvc departments or engaging external business partners.
Manage monthly meetings by scheduling time, creating agendas/PPTs, arranging guest speakers and ensuring status is reported (firm initiatives, financials, recruiting status, BusSvc updates, tech offerings, etc.)
Provide ad hoc data analysis that facilitates decision-making for PGLs.
Analyze productivity data and coordinate weekly workload reporting/assignments to ensure full PG utilization.
Actively investigate alternative legal practice technologies and processes that provide new PG efficiencies.
Ensure the PG is able to deliver industry leading project management solutions to its clients.
Encourage collaboration with other PGs and client initiatives/programs within the firm.
People:
Provide support continuity and best practices training for new hires and new PGLs.
Facilitate status of new laterals between Recruiting and PGL keeping PGL involvement to a minimum.
Ensure focus is maintained on the PG promotion pipeline and current candidates.
Facilitate people issues with PGL and appropriate BusSvc leadership (ProfDev, HR, Mktg, etc.)
Investigate new talent models that are most appropriate for the PG that can improve overall leverage and profitability.
Provide orientation to all new laterals on issues related to PG (meetings, reports, resources, etc.)
Support and facilitate ongoing training and professional development of all PG lawyers.
Maintain MS Teams site so that the PG has access to all historical monthly meeting materials.
Encourage and support ongoing investments in PG culture, team building and esprit de corps.
Specific Skills Required:
Thorough understanding of firm resources; techniques for compiling, analyzing, and presenting operational information, practice efficiency metrics, financial forecasts and profitability models while also understanding how to most effectively coordinate with all internal firm departments.
Strong administrative, management, and leadership capabilities, including the ability to work under limited general direction while providing operational, strategic, and tactical guidance to PGLs.
Ability to rapidly analyze issues, anticipate consequences, make decisions, and take action.
Provide visionary and strategic operational leadership coupled with technical and professional knowledge.
Extensive knowledge and expertise in all basic business functions of a law firm, including operations, process improvement, and analysis.
Ability to anticipate issues, identify alternatives, recommend and implement effective courses of action.
Ability to communicate complex information and ideas successfully and effectively to all levels of personnel, frequently without prior preparation.
Duties and responsibilities may be added, deleted, or changed at any time, formally or informally, orally or in writing, at the discretion of PGL/firm leadership.
Knowledge, Skills and Abilities:
Bachelor's degree in a business-related field from an accredited college or university is required.
At least 8-10 years of practice group management experience with a track record of increasing responsibilities is required - preferably with a large, multi-office law firm operating a practice group structure.
The ideal candidate will have advanced data analysis / financial forecasting skills, proven operational analysis acumen, solid project / program management experience, excellent communication skills, and a strong client-service focus.
Excellent interpersonal communication, written and verbal communication skills with critical thinking are required.
Demonstrated problem-solving skills in a timely manner. Ability to translate complex technical concepts for non-technical stakeholders is required.
Good customer service interaction is required.
Must be able to shift perspectives to see both the Technology Department's and the end users' goals and experiences.
Good judgment and ability to interact effectively with attorneys and firm personnel at all levels with a high degree of professionalism is required.
Must have the ability to prioritize and handle multiple priorities simultaneously.
Must have the ability to lead, by example, and work with staff and Firm management in a service-oriented, team environment.
Coachable, dependable, continuous learner that is excited about innovation in the legal industry. Proactive, self-directed, and comfortable juggling multiple client relationships.
Strong attention to detail and ability to handle and prioritize multiple tasks under deadlines.
This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,000 - $250,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
Vice President, Deputy General Counsel
Associate director job in Chicago, IL
Posting Title: Vice President, Deputy General Counsel
Employment Type: Full‑time
Salary Range: $230,977.00‑$288,722.00
222 West Adams Street, Suite 2150, Chicago, IL 60606, USA
About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client‑friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.
How You'll Contribute: The Vice President, Deputy General Counsel leads, manages and directs a Legal and Regulatory Compliance team with the ultimate goal of achieving company‑wide strategic goals and business objectives. The Vice President, Deputy General Counsel acts as an advisor, coach and mentor to the team and carries out their duties and responsibilities in a manner that is consistent with EquiTrust's Company Values of Integrity, Leadership, Accountability, Teamwork and Passion. As a senior leader within the organization, the Vice President, Deputy General Counsel works collaboratively across all departments to put plans, initiatives, processes and systems in place to accomplish organizational objectives. The Deputy General Counsel provides leadership and direction across the legal and compliance function, and works collaboratively across the Company to provide legal support to Administration, Sales and Marketing, Product Development, Information Technology, Information Security and on agent/consumer matters. This manager builds lines of communication with the business units to align market strategy, understand business goals, recognize potential impacts associated with legal advice, resolve external disputes and prevent lawsuit occurrence. The Deputy General Counsel manages complaint resolution, internal investigations, and necessary regulatory reporting obligations. This position oversees litigation, including recommendations of outside counsel selection, settlement negotiation, and working with the corporate insurance carrier on covered claims. The Deputy General Counsel shall also act as the Company's appointed Privacy Officer. The individual assists Chief Legal Officer with the strategy and execution, and provides legal support to the business units on expansion of product and distribution channels.
What You'll Do:
Lead a team of Legal and Regulatory Compliance professionals, including but not limited to the following activities: makes recommendations and decisions for hiring, termination, promotion and transfers, assessing and completing performance appraisals, responsibility/workload allocations and task completion, employee engagement, succession planning and talent development, problem identification and resolution and other day‑to‑day people management and leadership responsibilities.
Partner with all departments to ensure strategic, operational and customer service objectives are aligned with Legal and Regulatory Compliance goals.
Identify and lead high‑level problem resolution in a manner that is consistent with company values.
Assist Chief Legal Officer and Company leadership with strategy and execution, as well as providing legal support related to growth and diversification of product and distribution channels.
Manage litigation, including recommendations on selection of outside counsel, management of outside counsel and assisting with discovery.
Oversee market conduct examinations, serving as the liaison between EquiTrust and regulators.
Manage the complaint process, assign complaints to specific compliance personnel for investigation and response, handle more complex complaints directly, recommend changes to complaint handling procedures and serve on the Company's complaint committee.
Provide legal advice to administration, claims, sales and marketing areas of the Company regarding death claim payments, trust agreements, ownership changes, and beneficiary changes; respond to legal questions from operating areas which require legal expertise, and assist other departments with research and drafting policyholder correspondence.
Lead the company's Special Investigation Unit and complete fraud investigations, filing information with appropriate state regulatory agencies as warranted.
Act as Company's Privacy Officer for compliance with information and privacy related regulations and associated compliance procedures.
Participate in the development of new annuity and life insurance products by reviewing contract language and researching legal and regulatory requirements.
Represent the Company at industry conferences and trade association meetings.
Support the Legal and Regulatory Compliance team and/or other departments on an as‑needed basis.
Willingly take on additional responsibilities as requested in order to accomplish department and Company objectives.
Actively participate and contribute to the goals and objectives of the Company by working collaboratively and fostering a positive and inclusive work environment.
What You'll Bring:
Education:
Juris Doctor required.
Experience:
Minimum 15 years of legal experience required.
Minimum 10 years of experience in the insurance or financial services industry required.
Minimum 2 years of managerial experience required.
Legal experience consisting of a combination of both law firm and/or regulatory experience (governmental) preferred.
15 years of life and annuity experience preferred.
License to practice law in either Iowa or Illinois and good standing required.
Knowledge, Skills, and Abilities:
Knowledge and experience in interpreting contracting‑related legal terms.
Strong written and verbal communication skills, including verbal and non‑verbal negotiation skills.
Strong organizational skills and attention to detail.
Ability to conduct legal and non‑legal research and subsequently analyze and summarize findings in a manner that is concise and clear to business partners from various departments.
Ability to multi‑task and meet time‑sensitive deadlines without sacrificing work product.
Intermediate working knowledge of Microsoft Office, including Word, Excel, and Power Point.
Where You'll Work:
Chicago, IL or West Des Moines, IA
Office Location: Mostly Off‑Site
Expected Travel: Occasional travel (5 - 10% of the time)
Compensation and Pay Philosophy: The pay range for this role is $230,977.00‑$288,722.00. This reflects the expected compensation for the position at the time of posting. The final offer will be based on factors such as the candidate's experience, qualifications, geographic location, and internal equity, and may be higher or lower than the posted range. The pay range is subject to change in the future in accordance with applicable laws. EquiTrust is committed to fair and competitive compensation that considers individual and organizational needs.
Total Rewards: In addition to base pay, eligible employees may receive an annual discretionary incentive bonus and access to a competitive benefits package including:
401(k) with Company Match
Paid time off: Vacation, Sick, Holiday, and more
Paid Parental Leave for both Mothers and Fathers
Hybrid/Remote Work Options
Early Friday Closure
EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E‑Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers.
EquiTrust is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Vice President Operations
Associate director job in Kenosha, WI
Vice President (VP) of Operations is a senior executive responsible for the entire operational strategy and execution of our five (5) food manufacturing facilities. Oversee all aspects of production to ensure efficiency, profitability, and compliance with strict safety and quality standards.
Key Responsibilities
• Operational Leadership: Lead and optimize daily operations across multiple production facilities, including manufacturing, supply chain, quality control, logistics, and distribution.
• Strategic Planning & Execution: Develop and implement operational strategies that align with the company's long-term growth objectives and profitability targets.
• Production Efficiency & Performance: Identify and execute initiatives to improve productivity, reduce waste, manage costs, and ensure timely delivery of products.
• Quality Assurance & Compliance: Ensure all products meet company standards, customer expectations, and industry regulations (FDA, USDA, HACCP, etc.).
• Team Management: Build, mentor, and manage cross-functional teams; drive a culture of accountability, safety, and continuous improvement.
• Financial Oversight: Manage operating budgets, capital expenditures, and resource allocation to maximize ROI and operational efficiency.
• Technology & Innovation: Leverage technology and automation to modernize production capabilities and gain competitive advantages.
• Sustainability & Risk Management: Oversee initiatives related to environmental sustainability, safety, and risk mitigation across operations.
Qualifications
• Bachelor's degree in Operations Management, Food Science, Engineering, or a related field (Master's or MBA preferred).
• 15+ years of progressive leadership experience in operations within the food manufacturing industry.
• Deep understanding of food production processes, supply chain management, and regulatory compliance.
• Proven track record of driving operational excellence, cost efficiency, and team performance.
• Strong leadership, decision-making, and interpersonal skills.
• Experience with ERP systems, lean
VP, Crypto & Blockchain Legal Counsel
Associate director job in Chicago, IL
A leading financial services firm is seeking a Vice President, Associate General Counsel to join its Asset Management Legal Team. This role requires expertise in cryptocurrency and blockchain, with responsibilities including providing legal advice, advising on regulatory compliance, and evaluating new technology related to digital assets. Candidates should possess a J.D. and have 7-10 years of relevant experience, focusing on U.S. federal securities laws and the intersection with blockchain technology. The position offers a competitive salary and hybrid work environment.
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Sr. Director of Compliance and Privacy
Associate director job in Chicago, IL
Job Title: Sr. Director of Compliance and Privacy
We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency.
About the Role:
Oversee privacy programs, including HIPAA and GDPR compliance
Lead cross-functional teams to investigate and resolve privacy incidents
Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board
Serve as a subject matter expert for government program compliance, including Medicare Part D
Develop and lead a high-performing compliance and privacy team
Responsibilities:
Privacy Program Leadership: Oversee privacy programs and lead incident response efforts
Corporate Compliance Oversight: Manage compliance programs and address compliance issues
Government Programs Compliance: Serve as a subject matter expert and chair compliance committees
Team Leadership: Develop and lead a high-performing team
Systemwide Engagement: Promote best practices and coordinate incident response efforts
Training & Education: Oversee compliance and ethics training programs
Requirements:
Master's Degree in Law (must have)
12+ years of experience in healthcare compliance and privacy
Proven ability to lead teams and drive organizational change
Deep understanding of healthcare compliance, privacy program administration, and data security technologies
Excellent analytical and communication skills
Preferred Certifications:
Licensed Attorney
Professional, Academy for Health Care Management (PAHM)
Certified Information Privacy Professional (CIPP)
What Our Client Offer:
Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization
Collaborative and inclusive work environment
Professional growth and development opportunities
If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!
Vice President of Retail Operations
Associate director job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing.
The Position
Director of Retail Operations
Location
Corporate Headquarters in Chicago with 50-75% travel to 40 stores
Overview
Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking.
Key Responsibilities
Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance.
Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention.
Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle.
New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration.
Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence.
Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency.
Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans.
Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability.
Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty.
Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively.
Qualifications
Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation.
Education: Bachelor's in Business, Retail Management, or related field; MBA preferred.
Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
Head of Retail Operations
Associate director job in Chicago, IL
Head of Retail Operations - Chicago, IL
(Confidential Client - Consumer Retail Brand)
📍 Based in Chicago, IL (On-site)
A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate the in-store journey, and lead key transformation initiatives that define how the brand connects with its customers in stores.
Key Responsibilities
Lead all aspects of retail operations and field leadership across hundreds (or thousands) of store locations, driving consistency, execution, and profitability.
Lead the evolution of the in-store customer experience - including visual standards, service models, and experiential elements that deepen brand engagement.
Drive operational excellence by modernizing systems, processes, and technology to scale store performance and efficiency.
Partner cross-functionally with merchandising, finance, marketing, digital, and real estate teams to deliver an integrated retail strategy.
Build and inspire a high-performing store and field team, fostering a culture of accountability, empowerment, and performance.
Work with finance and analytics to align store execution with business objectives, optimizing profitability and store metrics.
Lead growth initiatives such as store concept evolution, new store formats, or strategic expansion of the store network.
Embed a customer-centric mindset into every store interaction, ensuring the brand's values and story are consistently delivered.
Ideal Profile
15+ years of progressive leadership in multi-unit retail operations, preferably within lifestyle, fashion, specialty, or experience-driven retail brands.
Proven experience leading retail transformation and improving store performance, operations, and customer experience.
Strong expertise in store operations, visual presentation, customer experience, and field execution.
Solid financial and strategic acumen - able to translate retail vision into measurable results and operational plans.
Experienced leading large teams across multiple locations, with a focus on building talent, developing leaders, and driving execution.
A modern retail thinker who balances operational discipline with innovation and creativity in store settings.
The Opportunity
This is a rare chance to join a beloved consumer brand at a pivotal moment in its evolution. The Head of Retail will have a tangible impact - shaping the store-experience, enhancing execution, and helping the brand connect with customers in meaningful ways.
Senior Director of Transformation
Associate director job in Addison, IL
Role Title: Senior Director, Digital Transformation
Employment Type: Full-Time, Direct Hire
About the Role
We are seeking a strategic and results-driven Senior Director of Digital Transformation to lead our client's enterprise-wide IT and digital initiatives during a period of rapid growth. This role partners closely with the Global CIO and senior leadership to drive transformation, optimize business processes, and deliver measurable value through technology. You will oversee the planning, execution, and governance of complex digital programs, ensuring alignment with business goals and fostering cross-functional collaboration.
Key Responsibilities:
Lead the planning and execution of IT and digital transformation programs aligned with strategic business objectives.
Define and manage governance frameworks, demand intake, prioritization, and resource allocation for IT initiatives.
Serve as a strategic advisor to the CIO, translating business needs into scalable technology solutions.
Oversee a portfolio of IT projects, balancing strategic priorities with operational execution.
Collaborate with cross-functional teams to develop IT roadmaps and ensure high-quality decision-making using architecture and platform thinking.
Drive large-scale business and IT initiatives focused on process improvement and capability building across front and back-office systems.
Implement Agile and SAFe methodologies to improve delivery speed, effectiveness, and value realization.
Champion a shift toward product-centric IT teams and continuous value delivery.
Act as a liaison between IT and business leadership, providing regular updates on program performance, risks, and strategic alignment.
Identify and mitigate risks across programs, ensuring successful execution and timely escalation of issues.
Qualifications:
10+ years of experience in IT or technology, with a strong background in program and project delivery (ERP, business process, data, and applications).
5+ years in IT or transformation leadership roles, influencing strategy and driving organizational change.
Experience in digital IT consulting or managing enterprise-wide transformations focused on core business processes.
Proven success delivering high-impact transformation initiatives within large organizations.
Hands-on experience with platforms such as SAP, Oracle, Salesforce, and other leading enterprise applications.
Deep understanding of Agile and SAFe methodologies, with a track record of guiding organizations through product-focused delivery transitions.
Proficiency in tools like JIRA, Azure DevOps, Confluence, Monday.com, and Microsoft Project.
Bachelor's degree in Business, IT, or a related field; MBA or equivalent experience preferred.
Certifications such as PMI or PRINCE2 are a plus.
Preferred Qualifications:
Experience with ERP platforms (SAP, Oracle), Salesforce, and other enterprise application suites.
Strong business acumen and ability to translate operational needs into technology capabilities.
Excellent communication and stakeholder management skills across all organizational levels.
Senior Director, Applications & Data Platforms
Associate director job in Chicago, IL
This is a hybrid position requiring 2 days per (Tuesday and Wednesday) in-person each week. Office is located in downtown Chicago, IL in the Streeterville/Mag Mile area.
Reporting to the VP of Information Technology, the primary purpose of this position is to successfully direct the strategic and operational management of AOA's enterprise applications and underlying data environment. The incumbent manages interdepartmental and cross-functional teams in all project phases from requirements definition and solution design to testing, deployment and end user training. This position ensures all core business systems including AMS/CRM, LMS, custom-built PHP and .NET applications, and other mission-critical solutions are secure, scalable, and aligned with organizational priorities.
ESSENTIAL FUNCTIONS
Provide strategic oversight and operational management of AOA's application ecosystem, including AMS/CRM (Salesforce/Fonteva, Cobalt), LMS, websites, and custom-built applications, ensuring best practices for configuration and integration.
In partnership with VP of IT, oversee project portfolio from requirements to go-live, ensuring they align with organizational priorities, budget, and timelines.
Collaborate with internal stakeholders, technical leads, and subject matter experts to translate business needs into technology solutions.
Lead all activities related to the design, planning, implementation, and administration of AOA's core business systems, including development, configuration, upgrade planning, systems testing and QA, security, backup, recovery, and user support.
Serve as project lead on complex technology initiatives, guiding requirements gathering and solution design.
Oversee system integrations, API management, and data exchanges across platforms to reduce silos and improve organizational data flow.
Lead development of new features in PHP and .NET environments, making certain adherence to secure coding practices, scalability, and maintainability.
Supervise database administration efforts, consisting of architecture, performance enhancements, monitoring, and security.
Partner with data analyst team members to make sure data solutions meet current and future reporting, integration, and analysis needs.
In partnership with VP of IT, manage external vendor relationships for custom-built applications and SaaS products including project oversight, SOW and contract management, and SLA performance.
Define and maintain application governance processes for core business systems and support change management efforts.
Contribute to data governance and quality efforts to keep consistent definitions and reliable data flows across platforms.
In partnership with VP of IT, develop and manage annual budgets for enterprise applications and data platforms, providing financial oversight for projects, SaaS products, and vendor operations.
Supervises the creation & updating of critical SOPs and training for AOA.
Provides leadership, direction, and management to the team, including providing feedback, coaching support, mentoring, performance management, and professional development opportunities as appropriate.
Foster a culture of accountability, collaboration, and continuous improvement.
Continuously research emerging technologies, such as AI, automation, and integration tools, to identify opportunities that modernize AOA's technology ecosystem.
Participates in industry and other professional networks to ensure awareness of industry standards, trends, and best practices to strengthen organizational and technical knowledge.
Performs other duties as assigned.
MINIMUM QUALIFICATION OR EQUIVALENTS
Education: Bachelor's degree in a computer science, information technology, software engineering or equivalent work experience
Experience:
8+ years of work experience managing enterprise applications, database services, or software development, with at least 3 years in a leadership role.
Experience implementing, supporting, and optimizing Fonteva and/or Salesforce systems.
Proven success managing custom-built applications using PHP, .NET, or similar web applications.
Strong understanding of database architecture and performance optimization.
Experience managing 3rd party vendors.
Experience gathering, refining, and prioritizing requirements.
Knowledge of both agile and traditional project management principles and practices.
Experience with managing governance initiatives to guide strategy and prioritize initiatives across core enterprise systems.
Excellent verbal and written communication skills.
Ability to translate and bridge the gap between technical and business stakeholders.
Experience managing budgets.
Ability to provide constructive feedback on assignments.
Strong troubleshooting and problem-solving skills.
Excellent organization skills and attention to detail.
Experience in an association, nonprofit, or member-based organization preferred.
Licensure or Certification: N/A
Special Skills:
Strong background in software development and project management
Experience with Fonteva/Salesforce
Familiarity with PHP, Laravel, C#.NET, MSSQL
Familiarity with WordPress a plus
Familiarity with Cobalt/MS Dynamics a plus
Aptitude to learn and leverage new technologies
PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT
This position is based in the AOA Chicago office, requiring 2 days per (Tuesday and Wednesday) in-person each week.
Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
SENIOR DIRECTOR / DIRECTOR, CAPITAL PROJECTS
Associate director job in Chicago, IL
Preferred locations: Eastern Hubs (DC-NY corridor, Florida, Chicago, Atlanta)
Also open to: Texas (especially Dallas), Detroit (DTW), Nashville (BNA)
Our client, Welltower, is reimagining senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, Welltower creates vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Their culture is fast-paced, highly accountable, and built around an owner's mindset.
They're looking to add a capital leader who thrives in complexity, moves quickly, and brings strong judgment to high-stakes spend decisions.
ABOUT THE ROLE
Welltower is seeking a Senior Director / Director, Capital Projects to lead capital planning, underwriting, and execution for a fast-growing national investment fund within the Seniors Housing and Wellness platform. The fund holds a stabilized national portfolio (70+ assets today, scaling toward ~120). Capital discipline is a core lever of performance, and this leader will serve as the “capital owner” for the fund - translating diligence into practical, prioritized CapEx plans and ensuring execution stays within fund parameters.
Location note: To reduce travel time across the portfolio, Welltower is prioritizing candidates based, or can be based in DC-NY corridor, Florida, Chicago, or Atlanta. They are also open to strong candidates in Texas (especially Dallas), Detroit (DTW), or Nashville (BNA).
KEY RESPONSIBILITIES
This leader will own the fund capital lifecycle across diligence, planning, governance, and execution:
Fund-level CapEx ownership: Build and manage a multi-state annual capital plan, deploying ~$50M across the stabilized fund portfolio.
Scope development & prioritization: Translate PCAs, seller repair lists, and on-site findings into clear, prioritized scopes balancing life-safety, asset integrity, resident experience, and ROI.
Acquisition capital underwriting: Act as the capital escalation point during diligence - identifying hard-cost risk and producing credible budgets/timelines that feed underwriting and business plans.
Pricing discipline & value engineering: Challenge bids, enforce labor/material/markup transparency, and drive practical VE.
Capital governance: Run fund approval workflows, including oversight of operator-led spend approvals, ensuring alignment with fund criteria and thresholds.
Execution oversight: Partner with operating partners and vendors to deliver projects on schedule and within cost, with disciplined change-order control.
Reporting & documentation: Maintain strong tracking and documentation to support internal decisions, investor visibility, and portfolio risk management.
Build what scales: Create repeatable tools, workflows, and playbooks; help shape the long-term capital team structure as the fund grows.
Cross-functional leadership: Coordinate closely with Investments, Diligence, Capital Planning, Redevelopment, and Operations.
OTHER DUTIES
This job description is not designed to cover a comprehensive listing of activities. Duties and responsibilities may change at any time with or without notice.
TRAVEL
Expected travel is 30-50%
MINIMUM REQUIREMENTS
Must-haves:
10+ years of experience across capital projects / CapEx planning / construction leadership / redevelopment / diligence or real estate investment platforms.
Clear ownership of multi-asset / multi-site CapEx programs (not single-project delivery).
Direct experience translating diligence into execution: PCA → scope → budget → delivery.
Strong command of hard-cost drivers, vendor pricing, and change-order controls; proven ability to drive transparency and accountability.
Experience with value-add or occupied renovation environments where prioritization trade-offs matter.
Fast, scrappy operator mindset - comfortable building process while executing in a high-growth setting.
Strong communication skills with the ability to influence senior stakeholders and operating partners.
Employment contingent upon background check, drug screening, and credential verification.
Backgrounds that tend to fit well:
Owner/operator CapEx leaders in real estate, multifamily, healthcare, or BTR
Real estate PE platforms with internal capital delivery and diligence ownership
Redevelopment / value-add construction leaders
GC / preconstruction leaders who have moved owner-side and can think like an investor
Welltower offers a competitive compensation package, robust benefits, and strong long-term growth potential within a high-performing organization.
If this aligns with your background, please apply via LinkedIn. We will keep the process tight, transparent, and respectful.
Executive Director, Incubator
Associate director job in Chicago, IL
**APPLICANTS MUST SUBMIT INFORMATION DIRECTLY TO *************; LinkedIn.com-ONLY SUBMISSIONS WILL NOT BE CONSIDERED**
Executive Director, Incubator
mHUB is seeking a strategic and entrepreneurial executive to lead the mHUB Incubator, one of mHUB's three core business units. The mHUB Incubator is a nationally recognized hardtech innovation and commercialization center and represents approximately $5.5M in annual revenue via memberships, fabrication services, grants, partnerships, and other sources.
As the nation's leading hardtech incubator and Chicago's largest tech innovation hub, mHUB is home to one of the most dynamic and active entrepreneurial communities in the country. Each year, more than 60,000 members and visitors work onsite in our 80,000+ square-foot innovation center and prototyping facility, supported by a network of world-class mentors, engineers, investors, manufacturers, and corporate innovation partners. The Incubator community includes more than 325 active member companies and hosts hundreds of annual events, industry delegations, investor showcases, and community-building activities bringing in thousands of visitors. Since launching in 2017, mHUB has solidified itself at the epicenter of Chicago's robust entrepreneurial ecosystem with an impact footprint that extends beyond the Midwest to across the nation and around the world.
Reporting directly to the CEO, the Executive Director, Incubator will be responsible for setting and executing the growth strategy for this division, driving day-to-day operational excellence, expanding membership and programs, overseeing prototyping/micro-factory labs and services, building strategic external partnerships, and ensuring strong collaboration across mHUB's other business units: Hardtech Development Services and Ventures. The Executive Director will oversee an initial expanding team of 8 full-time employees across two teams (Prototyping Lab & Shop and Membership, Programs & Engagement) and a portfolio of contracted experts-in-residence and volunteer mentors and instructors.
This is both a strategic and hands-on role, ideal for a growth-minded leader who can operate and innovate. The Executive Director will be charged with doubling the incubator's reach, revenue, and measurable impact over the next three years. The Executive Director will ensure that as it grows, mHUB's incubator continues to deliver best-in-class resources that accelerate commercialization, manufacturing readiness, and economic impact, enabling member companies to launch new products, scale production, and create good jobs in the Midwest and beyond.
Key Responsibilities
Strategic Leadership & Growth
Drive revenue growth through partnerships, memberships, expansion, and programmatic offerings.
Lead ongoing performance tracking, impact metrics, and financial management to ensure profitability and sustainable growth.
Establish credibility as an innovation leader nationally, continuing to heighten mHUB's reputation and prominence as a leading organization in order to attract new members, partners, and ecosystem organizations
Develop and implement a strategic growth plan and potential geographic expansion for the Incubator, aligning with mHUB's overall mission and organizational goals.
Member Success & Programs Excellence
Establish and sustain a best-in-class member experience that positions mHUB as the nation's premier hardtech incubator.
Drive growth in activity within the incubator, increasing daily traffic and annual visitors and raising mHUB's prominence nationally.
Lead development of innovative programming, mentorship networks, and partnerships that directly increase the growth, investment readiness, and commercialization success of member companies.
Build scalable systems to measure and continuously improve member company outcomes, using data to inform resource allocation and new program development.
Champion a culture of performance, learning, and accountability across teams that support the member community.
Operational Excellence
Oversee incubator operations, including member experience, educational programs, community engagement, prototyping lab operations, and access initiatives, ensuring efficiency, consistency, and measurable impact. This includes overseeing incubator operations and member experience at mHUB's 80,000 sf innovation center.
Manage the incubator's P&L, staffing, and resource allocation to achieve growth targets while maintaining fiscal responsibility.
Continuously evaluate and improve operational systems, member engagement models, and innovation infrastructure.
Ecosystem Development & Partnerships
Build and maintain strategic relationships with manufacturers, national labs, universities, incubators, community organizations, and public sector partners.
Position mHUB as a national model for hardtech innovation through public representation, thought leadership, and ecosystem collaboration.
Partner with mHUB's development and marketing teams to secure visibility and funding for incubator initiatives and member success stories.
Cross-Divisional Collaboration
Collaborate closely with mHUB's executive leadership, Hardtech Development Services and Ventures teams to ensure seamless integration of services, product development support, and investment opportunities for member companies.
Participate in mHUB's overall organizational strategy, helping to shape a unified vision for growth and impact.
Capabilities
A builder mindset, seeking, creating, and executing against ideas that create real outcomes
A strategic, systems, and creative thinker comfortable debating and defending your ideas.
An ability to provide financial and other quantitative analysis and process mapping for process improvement
An ability to thrive in ambiguity and dynamic environments and perform best when new information, projects, and decisions come fast. Working with velocity and flexibility is a preferred approach
A strong understanding of business profitability drivers to proactively engage in conversations between stakeholders and make recommendations to the executive managers
A team-first professionalism with a passion for fostering a culture of efficiency and high performance while driving results, strategic outcomes, and operational accountability and improvements
Qualifications
15+ years of progressive leadership experience, including 7+ years with direct P&L responsibility and proven success growing a division, business unit, or large-scale program
Demonstrated experience leading multi-disciplinary teams in entrepreneurial, innovation, or complex organizational environments
Proven success in securing and managing multiple sources to generate revenue through sales and other funding (corporate, philanthropic, and public)
Track record of developing high-performing programs and partnerships that yield measurable outcomes for companies or entrepreneurs
Strong financial acumen, operational management, and communication skills
Deep understanding of innovation ecosystems, technology commercialization, and/or manufacturing industries
Bachelor's degree required; advanced degree in Business, Policy, Engineering, or related field preferred
Experience as an entrepreneur or in leadership role in an entrepreneurial settings is a plus
Salary and Duration
The estimated salary range for this position is $175K-$205K, commensurate with experience. Eligible for bonus incentive compensation and other employee carried interest sharing programs. Our comprehensive and competitive benefits include a generous PTO and 401(k) plan as well as medical, vision, dental plans, and participation in carried interest profit sharing.
How to Apply
To apply, please submit the following items by email to *************.
Cover letter
Resume
Salary Requirements
About Us
mHUB is the nation's leading independent innovation center dedicated to accelerating hardtech development-where physical products are designed, built, and launched to solve real-world challenges in energy, health, sustainability, and advanced manufacturing. At the intersection of innovation and industry, mHUB incubates high-potential startups to commercialize critical technologies faster and with intention. Based in Chicago, mHUB operates an 80,000+ square-foot prototyping and micro-factory alongside deep technical and entrepreneurial mentorship, a robust investor and pilot network, and U.S.-based suppliers and manufacturing expertise. Since launching in 2017, mHUB has supported over 1,200 entrepreneurs and 500 startups that have generated more than $1.96B in revenue, launched over 1,700 products, created nearly 7,000 jobs, and raised over $2B in capital. mHUB plays a critical role in strengthening U.S. competitiveness and building the physical future from the heart of the Midwest.