Vice President, Architecture
Associate director job in Westlake, TX
Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center
At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients.
As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities.
The Expertise and Skills You Bring
15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers.
You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps.
You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure.
You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems.
You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement.
You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services.
You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities.
You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution.
You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure.
You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization.
You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them.
The Value You Deliver
Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint.
Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates.
Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results.
Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps.
Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The base salary range for this position is $140,000-285,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Associate Director of MCAT Education
Associate director job in Coppell, TX
Are you a collaborative science educator-leader who can turn complex workflows into clear, scalable processes (and make the journey energizing for your team)? If so, we'd love to have you join our team at UWorld! We're on a mission to help students excel in their careers and beyond, and we're looking for an Associate Director of Pre-Health Education to join our department and bring vision, quality, and operational excellence to our high-impact learning products.
Not only will you partner with some of the brightest minds in education and product development, you'll also enjoy our people-centered culture-think team activities and outings to local restaurants, monthly birthday celebrations (with treats!), and potlucks that showcase our collective cooking skills. If you're excited to lead with purpose, enable teams with smart tools, and make each day at work meaningful, read on!
What You'll Do
Own the product & content vision for MCAT and AP Sciences: set priorities, translate product needs into clear requirements, and drive roadmaps and milestone delivery.
Lead, coach, and review content deliverables from multidisciplinary teams (SMEs, editors, illustrators, and more) with rigorous quality standards and actionable feedback.
Enable AI-powered workflows: champion best practices, train team members, and integrate AI into day-to-day projects to increase quality and velocity.
Design, deploy, and refine content pipelines: streamline handoffs, remove friction, and scale processes based on stakeholder and learner feedback.
Collaborate cross-functionally with Project Management, Editing/Design, Software Engineering, Implementation, Sales, and Marketing to ensure smooth product launches.
Use data to drive decisions: define and track production and quality metrics, analyze outcomes, and turn insights into improvements for efficiency and learner impact.
Communicate with clarity and report to the Director of Pre-Health Education-highlighting priorities, risks, and results with an outcomes-first mindset.
Safeguard the integrity and confidentiality of UWorld's proprietary educational assets.
What You'll Bring
Minimum Qualifications
Master's degree (or higher) in a science discipline.
Multidisciplinary expertise in content development across MCAT and AP Science subject areas.
2+ years of leadership in MCAT prep, AP Science education, or comparable cross-disciplinary work-including leading multidisciplinary science teams to produce educational content.
Proven success delivering complex digital content initiatives on time and at high quality.
Strong written, verbal, and presentation skills for cross-functional audiences.
Preferred Qualifications
PhD, MD, or equivalent advanced training in a relevant science field.
Experience building educational content production workflows at scale.
Track record implementing content analytics (e.g., data-informed process improvements).
Key Skills
Passion for educational content development, team leadership, and student success.
Excellent editorial judgment, keen attention to detail, and solution driven mindset.
Ability to achieve goals and lead teams to complete multiple projects in cross-functional settings.
Comfort with giving and receiving constructive feedback, coaching direct reports effectively, and fostering a positive, high-performing team culture.
Operational mindset with proficiency in standard productivity/tech tools.
Benefits
Competitive compensation (based on experience).
Generous paid time off-including parental and bereavement leave, plus a full week off at Christmas.
8 hours of paid volunteer time per year.
Comprehensive benefits: medical, dental, vision, life, disability, and even pet insurance!
401(k) with a 5% employer match (eligibility after 90 days of employment).
Professional growth opportunities, including annual learning and development programs.
Onsite fitness classes and wellness initiatives.
A flexible, relaxed work environment
A fun-loving Social Committee that hosts inclusive events-Field Day, Halloween Costume Party, Annual Company Gala, and many more!
At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.
Associate Vice President (Data and AI)
Associate director job in Dallas, TX
HCLTech is looking for a highly talented and self- motivated AVP (Gen AI and Data Principal) join it in advancing the technological world through innovation and creativity.
Job Title: AVP (Gen AI and Data)
Position Type: Fulltime
Location: Dallas, TX
Objectives of the Role:
Serve as the primary expert and point of contact for AI and Generative AI (Gen AI) solutions, providing strategic leadership and guidance on client engagements.
Lead and manage high-value, strategic accounts (with a focus on $100M+ revenue) through the delivery of cutting-edge AI and Gen AI-driven solutions, ensuring client satisfaction and growth.
Foster long-term relationships with clients by delivering innovative AI and Gen AI solutions that align with their evolving business needs.
Collaborate with sales, technical teams, and AI experts to develop tailored solutions, ensuring that AI projects align with client KPIs and deliver measurable outcomes.
Stay ahead of industry trends and advancements in AI and Generative AI technologies, enabling clients to remain competitive in a fast-evolving technological landscape.
Leverage deep expertise in AI and Gen AI offerings to drive upsell and cross-sell opportunities, expanding client relationships and driving long-term revenue growth.
Responsibilities:
Lead AI and Gen AI strategies for client accounts, managing the end-to-end delivery of AI solutions that align with client business goals.
Act as a trusted AI and Gen AI advisor, addressing client inquiries, providing insights on the latest AI innovations, and ensuring solutions are integrated seamlessly within their operations.
Manage large-scale, complex AI and Gen AI projects, ensuring timely delivery within scope and budget while exceeding client expectations.
Collaborate closely with sales teams, AI architects, and data scientists to craft bespoke AI and Gen AI strategies that generate business impact and align with client objectives.
Generate regular progress reports for clients and internal stakeholders, showcasing the performance, ROI, and value of AI solutions.
Proactively identify new AI and Gen AI opportunities (including upsell, cross-sell, and renewals), working with the sales team to leverage these opportunities for growth.
Orchestrate client workshops and thought-leadership sessions to deepen client engagement, drive innovation, and explore new use cases for Gen AI.
Ensure industry-leading delivery by adopting best practices in AI/Gen AI and agile methodologies for project management and solution execution.
Required Skills & Qualifications:
Extensive experience in AI and Generative AI, with hands-on knowledge of machine learning, deep learning, natural language processing (NLP), computer vision, and generative models such as GPT, GANs, and transformers.
Proven ability to manage large, multi-million-dollar AI accounts (preferably $10M+), overseeing project scope, profit, loss, and successful delivery.
Strong leadership experience in guiding cross-functional teams to deliver innovative AI and Gen AI solutions, particularly in a consultative or advisory capacity.
Excellent communication skills, both written and verbal, with the ability to articulate complex AI and Gen AI concepts to diverse audiences, from technical teams to C-suite executives.
In-depth experience in drafting Statements of Work (SOWs), Proposals, Master Services Agreements (MSAs), and Service Level Objectives (SLOs) for AI/Gen AI engagements.
Expertise in driving client adoption of AI technologies by identifying business use cases, solving complex problems, and delivering tangible ROI.
Ability to work in a highly collaborative and fast-paced environment, delivering projects using agile methodologies.
Client-focused mindset, ensuring high levels of customer satisfaction, retention, and value delivery.
Preferred Skills & Qualifications:
Advanced expertise in Generative AI technologies (e.g., GPT-3/4, DALL-E, stable diffusion models) and cutting-edge AI applications such as autonomous systems, personalized AI solutions, and AI-driven automation.
Experience in AI solution design and architecture, ensuring scalability, reliability, and ethical deployment of AI technologies.
Proven experience in engaging C-suite executives and technical stakeholders in defining AI/Gen AI strategies and successfully executing high-value contracts.
A strong thought leader in the AI and Gen AI space, capable of shaping market trends, delivering industry insights, and establishing the company as a leader in AI innovation.
Demonstrated ability to proactively identify new AI and Gen AI use cases, driving business value and competitive advantage for clients.
Experience in resource planning, ensuring teams with the right skills and expertise are engaged for optimal AI solution delivery.
Other Information:
This role requires travel to client sites based on client needs and engagement requirements.
Location flexibility based on client locations and specific project demands.
This is a senior-level opportunity for an AI and Generative AI expert who is passionate about shaping the future of AI-driven business solutions. If you have a strong track record of leading high-impact AI and Gen AI initiatives, engaging with clients to drive innovation, and delivering transformative solutions, we'd love to hear from you. Join us as we push the boundaries of AI and reshape industries with Generative AI.
Pay and Benefits
Pay Range Minimum: $240000 per year
Pay Range Maximum: $320000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
Associate Director, Legal Counsel
Associate director job in Dallas, TX
Associate Legal Counsel (Commercial Contracts / Procurement)
BGSF now becoming INSPYR Solutions is partnering with a leading global financial institution to confidentially identify and hire an Associate Director to join its U.S. Legal team. This is an exciting opportunity to support a broad range of matters across multiple businesses and operations of the institution, with a primary focus on commercial contracts, and outsourcing.
Key Responsibilities
Drafts, reviews, and negotiates a broad range of commercial and vendor contracts across multiple business functions.
Provides legal guidance on complex and bespoke issues arising in contractual negotiations, including intellectual property, cybersecurity, data protection, emerging technologies, and regulatory compliance within a regulated industry.
Supports internal stakeholders with the review and negotiation of confidentiality and non-disclosure agreements.
Assists with third-party risk assessments and due diligence, including advising on regulatory developments and evaluating contractual risk provisions.
Supports internal entities with the drafting and structuring of intercompany agreements.
Collaborates closely with cross-functional partners and senior leadership, delivering legal advice on matters critical to operational effectiveness and strategic initiatives.
Conducts legal research as needed and contributes to the ongoing enhancement of legal templates, clause libraries, negotiation guidelines, and playbooks used by internal teams.
Monitors the evolving regulatory landscape, including maintaining awareness of emerging legislation, policy developments, and relevant industry best practices.
Manages relationships with external counsel, including oversight of legal spend and invoice review.
Incorporates organizational risk appetite and risk culture into day-to-day legal advice and decision-making.
Demonstrates a proactive approach to developing expertise in new or unfamiliar practice areas.
Promotes adherence to organizational values and codes of conduct, while supporting effective business controls related to operational, compliance, sanctions, anti-money laundering, and conduct risk.
Ideal Candidate Profile
3-5 years of post-law school experience in commercial contracts from a top-tier law firm or financial institution
Deep understanding of vendor agreements, licensing agreements, process services agreements, SaaS agreements, engagement letters, non-disclosure agreements, market data agreements and other similar documents.
J.D. degree and licensed attorney in good standing
Bright, enthusiastic, and intellectually curious, with the ability to adapt and learn quickly.
Compensation & Benefits
Competitive base salary range
25% annual target bonus
Comprehensive benefits package
Only qualified candidates will be contacted for this position. All applicants must reside in the Dallas/Fort Worth area with willingness to be in office 4-days weekly. For all inquiries, please contact
Samantha Snyder - ****************
Vice President Delivery
Associate director job in Houston, TX
Vice President - Data Center Delivery
Construction & Operations
Aggressive Compensation + Equity Participation
Client: Confidential, PE-Backed Data Center Developer / Operator
Are you ready to architect and deliver the next generation of AI-ready, liquid-cooled data centers?
Our client is a profitable, fast-growing colocation and build-to-suit developer/operator backed by a leading infrastructure investor. With a strong existing footprint and funded growth plan across Texas and the Southeast, they are hiring a Vice President of Data Center Delivery to own the end-to-end delivery of their rapid Data Center expansion.
Highlights include:
Leadership
Highly respected, industry-known CEO who practices servant leadership
14+ years tenure of the leadership team
Financial Strength
Backed by a leading independent investment advisor specializing in value-add, middle-market infrastructure opportunities.
Investment Partner brings institutional capital, strategic expertise, and a proven track record of scaling infrastructure businesses to national prominence.
Dominant Market Position
150+ Customers, including many in the Fortune 500
100% Uptime
Highest Rated Data Center in its Market
Close to 10 years of profitable operations with a strong financial foundation
Innovation & Industry Leading Platform
Designed by the only accredited Tier Designer from the Uptime Institute affiliated with its market
AI-Ready Infrastructure
Carrier Centric: 16 Tier 1 carriers available
Confirmed Power poised for rapid growth
Colo+ Service: Fully managed colocation offering with 12-hour migrations
This is a confidential retained search-client and investor names, along with a detailed opportunity description, will be shared with qualified candidates.
Scope of Leadership
Lead all aspects of data center development and delivery, managing a portfolio that includes:
Expansion: 10 Acres, 110,000 GSF, 30 MW, 12 MW IT load facility
Greenfield Development: Ground-up campus development
Strategic Market Expansion: Opportunistic growth in tier-one markets
Design Innovation: Evolution from standard to high-density/liquid cooling solutions
Key Responsibilities
Drive end-to-end project lifecycle from site selection through commissioning.
Lead cross-functional teams, including design, construction, and commissioning partners.
Ensure projects meet exacting standards: on-time, on-budget, zero-defect delivery.
Collaborate with leadership on strategic planning and capital deployment.
Build and mentor a world-class development team as they scale.
Essential Experience
10+ years of hands-on leadership in data center development/construction
Proven track record delivering enterprise-class facilities (10+ MW scale)
Demonstrated expertise in dealing with municipalities, the public, architects, engineers, and contractors
Expert in developing project execution strategy and contracting approaches
Experience with procurement efficiencies in terms of managing the timeline and cost for critical path equipment
Deep understanding of critical infrastructure: power, cooling, redundancy
Experience with hyperscale and AI-optimized designs
Strong financial acumen and P&L responsibility
Experience with cost modeling and developing, with assistance, dynamic cost and delivery timeframe models for various design/reference architectures.
Leadership Competencies
Strategic vision balanced with operational excellence, with safety as a core value
Ability to build trust with customers, investors, project stakeholders, and partners
Track record of building and leading high-performance teams
Comfort navigating private equity-backed growth environments
Executive presence and communication skills
Technical Expertise
Mission-critical facility design
Contracting strategy, risk management, and project management
High-density cooling solutions (air, liquid, immersion)
Distributed redundant and block-redundant architectures
Sustainable design and renewable energy integration
Supply chain optimization in constrained markets
Location & Travel
Houston-based initially, with frequent travel to Texas and Atlanta markets
Compensation & Benefits
Highly competitive base salary
Significant bonus opportunity tied to project and platform performance
Long-term equity participation in a high-growth, PE-backed platform
Comprehensive benefits (medical, dental, vision, 401(k) match, PTO)
Relocation assistance available
Build the Future! Make History!
This is more than a role - it's an opportunity to shape the organization, making meaningful contributions to the industry and grow alongside/in a very well-backed and stable platform.
You'll find:
Meaningful Impact: Your work directly enables funded growth and value creation for you and your team.
Growth Trajectory: Be part of our journey from regional leader to national platform
Cultural Fit: Join a team that values expertise, excellence, integrity, and long-term relationships
Resource Backing: Tallvine's capital and strategic support ensure we can execute our vision
Market Timing: Capitalize on explosive demand for AI-ready infrastructure
About the Search
This is a confidential retained search being conducted jointly by CFS Partners | Valor Front Executive Search, a nationally ranked top-tier executive search team with 50+ years of combined experience and 20+ years focused in mission-critical / data center infrastructure.
How to Explore This Opportunity (Confidentially)
Please apply via LinkedIn: we will follow up with all qualified candidates confidentially.
Head of Manufacturing Operations (medical and industrial radiation shielding solutions)
Associate director job in Houston, TX
Confidential - Southwest U.S. HQ (multi-site: South-Central & New England)
We are partnering with a privately-held, design-build manufacturer on a retained search for their next VP of Manufacturing. The company is a 90-year-old, debt-free market leader that supplies highly engineered, safety-critical structures to Fortune 500 clients in aerospace, energy, and heavy infrastructure.
This role will own P&L and operational excellence for two advanced production campuses (Texas and Massachusetts) that machine, fabricate, and assemble large-scale, low-volume, high-complexity products. You will inherit an experienced workforce, modern ERP (NetSuite), and a continuous-improvement culture that is already ISO-certified and Lean-driven.
What you will do
Drive safety, quality, delivery, and cost KPIs across 200+ employees and 250k+ sq ft of manufacturing space.
Build 3-year capex, capacity, and labor plans that support double-digit growth without sacrificing margin.
Institutionalize Lean / Six Sigma so every cell hits >85 % OEE and >95 % on-time delivery.
Partner with Sales, PM, and Estimating to convert engineered-to-order proposals into executable, profitable production schedules.
Mentor plant managers, shift supervisors, and CI engineers; create succession depth for every critical role.
Report directly to the COO and serve on the executive committee that sets enterprise strategy.
What you bring
BS in Mechanical, Industrial, or Manufacturing Engineering (MBA or MS preferred).
15+ years progressing from the shop floor to multi-site leadership in engineered products, construction, or safety-regulated capital equipment.
Demonstrated ownership of $50 M+ P&L and proven ability to expand EBITDA by 300-500 bps.
Expert command of Lean, Six Sigma, ISO 9001, and OSHA 30-hour standards.
NetSuite power-user or equivalent ERP fluency; can translate real-time data into decisive action.
Willingness to travel 10 % between plants and to corporate HQ in the Northeast.
Why make the move?
Stable, recession-resilient backlog with multi-year customer contracts.
Equity participation and bonus tied to clear, attainable metrics.
Opportunity to leave your fingerprint on a growing platform that is reinvesting 8-figure capex over the next five years.
Collaborative, low-ego leadership team that values speed, data, and people development.
If you are a hands-on, strategically minded manufacturing executive who thrives in complex, safety-critical environments, we would like to speak with you. Apply in confidence-company identity disclosed after initial qualification.
Equal Opportunity Employer
This employer is committed to providing equal employment opportunities to all applicants and employees. All applicants are entitled to understand their rights under federal employment laws. For more information, please review the Know Your Rights notice from the U.S. Department of Labor.
Vice President, Development
Associate director job in Dallas, TX
A leading global data center developer and operator is seeking a VP, Development to drive the full lifecycle of hyperscale data center projects from land acquisition through to operational handover.
This leader will establish and implement a company-wide development management framework, ensuring coordination across engineering, construction, power, sales, and operations. The role is pivotal in bridging technical, financial, and commercial functions to deliver large-scale, mission-critical projects on time and within budget.
Key Responsibilities:
Develop and execute a global development management strategy and process framework.
Oversee all phases of data center development, from site control and design to financing and delivery.
Align and coordinate cross-functional teams to ensure consistent project execution.
Manage budgets, risk, and commercial conditions to achieve project success and capital approval.
Grow and mentor a team of Directors and Project Managers.
Ideal Profile:
10+ years in data center or mission-critical project development.
Proven success implementing organizational development management programs.
Strong understanding of engineering, construction, and project delivery dynamics.
Commercially minded leader with strong communication and stakeholder management skills.
This is a high-impact leadership opportunity to shape the development engine of a fast-growing data center platform.
Vice President of Hospice
Associate director job in Dallas, TX
We are seeking a highly experienced and mission-driven Vice President of Hospice to provide strategic and operational leadership across multiple hospice branches in Texas. This individual will oversee both the clinical and business sides of operations, driving excellence, growth, and quality of care across the organization.
Position Overview:
This is a newly created leadership role designed for a proven hospice executive who can manage day-to-day branch operations while advancing long-term strategic goals.
The incoming leader will ensure strong financial performance, maintain regulatory compliance, and foster a culture of servant leadership and high performance.
Key Responsibilities:
Lead and oversee operations across multiple hospice branches, managing both clinical and administrative teams
Drive initiatives related to clinical quality, patient satisfaction, and financial health
Provide direct oversight of QA/QAPI programs and branch-level sales and outreach efforts
Collaborate closely with branch leaders and direct reports to ensure consistent operational excellence
Participate in surveys, medical reviews, and audits as needed
Travel frequently to branch locations throughout Texas
Ensure compliance with federal and state regulations while implementing best practices across all sites
Qualifications:
Active Texas RN license required
Minimum of 5 years of hospice leadership experience, ideally overseeing multiple branches with a total census of 300 or more
Proven experience managing both the clinical and operational aspects of hospice care
Strong technical proficiency in HCHB (Homecare Homebase) on both field and administrative sides
Experience with Forcura, Paycom, and Medalogix (Muse/Bridge) preferred
Deep understanding of QA/QAPI processes, medical reviews, and survey preparation
Demonstrated ability to travel regularly and manage multiple teams across locations
Residence in Texas or willingness to relocate
Compensation and Benefits:
Salary range: $175,000 to $210,000 based on experience and scope of leadership
Bonuses: Clinical Quality (Quarterly) and Financial Performance (Monthly)
Benefits: Medical, Dental, Vision, Life, and Disability insurance
Paid Time Off: 10 sick days, 10 PTO days, 2 personal holidays, and 7 federal holidays for a total of 29 days per year
Ideal Background:
Prior experience as Vice President of Operations, Regional Director of Operations, or Senior Clinical Executive in the hospice setting
Strong employment tenure with recognizable, reputable companies
Demonstrated success in operational turnaround, quality improvement, and culture building
Culture:
The ideal leader embodies servant leadership - someone willing to roll up their sleeves and work alongside their team, whether that means seeing patients, reviewing QA documentation, or training staff.
This culture values accountability, high performance, and collaboration. Leaders celebrate wins, set clear expectations, and consistently model excellence for their teams.
Why This Role Stands Out?
Opportunity to make a direct and lasting impact on a growing organization
Ability to lead multiple branches with autonomy and visibility
Competitive compensation package and executive-level title
Clear pathways for career growth, including advancement into divisional or executive leadership roles, as well as lateral opportunities across other service lines
If you are an experienced hospice leader ready to guide operations, elevate quality, and drive success across a multi-branch network, we invite you to apply and help shape the next chapter of this organization's growth.
Director of Practice Group Management
Associate director job in Houston, TX
We have an exciting opportunity for a Director of Practice Group Management to support our Litigation and Energy practice groups at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Director of Practice Management will be responsible for the effective oversight and management of the strategy, people, finance, and operations of their assigned practice groups (PGs). This person will do so by serving as a trusted advisor to their assigned practice group leaders (PGLs) and providing strategic analysis/consulting on a range of business topics. Success in this role will be measured by the director's ability to ensure that their PGs operate efficiently with clear visibility of financial performance and that their PGLs are proactively provided with all necessary resources required for success. The director will deliver these results by leveraging all business services (BusSvc) resources, coordinating with the requisite department leaders within the firm.
Responsibilities and Duties:
Serve as Trusted Advisor:
Serve as trusted business advisor to PGL in support of PG strategy, people, finances, and operations.
Serve as PGL proxy for practice initiatives, monthly meetings, communications, expense/write down approvals.
Support the development/execution of the PG strategic plan, monitor/report progress monthly, and ensure that ongoing PG initiatives are in line with the strategic goals.
Facilitate requests/deliverables between the PGs and all BusSvc departments to ensure operational excellence.
Engage individual partners at PGL direction to deliver various data requests and to consult on firm priorities.
Finance:
Provide clear visibility of financial PG performance by monitoring historical performance, analyzing trends, reporting results YTD, forecasting to EOY and making recommendations for improvement.
Drive profitability growth by providing partners with an understanding of the most important financial levers.
Resolve financial PG issues with support from the appropriate BusSvc leadership (Acctg, Fin, Bill, Coll, etc.)
Prepare financial content for monthly meetings using data from Finance and internal financial systems.
Identify those timekeepers and clients that are driving current trends and determine how to address/leverage.
Manage PG Mktg/BusDev expenses from budget creation to monthly expense approvals and reporting.
Provide ad hoc PG data analysis and recommendations as requested.
Operations:
Act on behalf of the PGLs to ensure PG operations run smoothly keeping PGL involvement to a minimum.
Research, identify, develop, and manage opportunities to improve PG operations and source solutions to improve efficiency by collaborating with internal BusSvc departments or engaging external business partners.
Manage monthly meetings by scheduling time, creating agendas/PPTs, arranging guest speakers and ensuring status is reported (firm initiatives, financials, recruiting status, BusSvc updates, tech offerings, etc.)
Provide ad hoc data analysis that facilitates decision-making for PGLs.
Analyze productivity data and coordinate weekly workload reporting/assignments to ensure full PG utilization.
Actively investigate alternative legal practice technologies and processes that provide new PG efficiencies.
Ensure the PG is able to deliver industry leading project management solutions to its clients.
Encourage collaboration with other PGs and client initiatives/programs within the firm.
People:
Provide support continuity and best practices training for new hires and new PGLs.
Facilitate status of new laterals between Recruiting and PGL keeping PGL involvement to a minimum.
Ensure focus is maintained on the PG promotion pipeline and current candidates.
Facilitate people issues with PGL and appropriate BusSvc leadership (ProfDev, HR, Mktg, etc.)
Investigate new talent models that are most appropriate for the PG that can improve overall leverage and profitability.
Provide orientation to all new laterals on issues related to PG (meetings, reports, resources, etc.)
Support and facilitate ongoing training and professional development of all PG lawyers.
Maintain MS Teams site so that the PG has access to all historical monthly meeting materials.
Encourage and support ongoing investments in PG culture, team building and esprit de corps.
Specific Skills Required:
Thorough understanding of firm resources; techniques for compiling, analyzing, and presenting operational information, practice efficiency metrics, financial forecasts and profitability models while also understanding how to most effectively coordinate with all internal firm departments.
Strong administrative, management, and leadership capabilities, including the ability to work under limited general direction while providing operational, strategic, and tactical guidance to PGLs.
Ability to rapidly analyze issues, anticipate consequences, make decisions, and take action.
Provide visionary and strategic operational leadership coupled with technical and professional knowledge.
Extensive knowledge and expertise in all basic business functions of a law firm, including operations, process improvement, and analysis.
Ability to anticipate issues, identify alternatives, recommend and implement effective courses of action.
Ability to communicate complex information and ideas successfully and effectively to all levels of personnel, frequently without prior preparation.
Duties and responsibilities may be added, deleted, or changed at any time, formally or informally, orally or in writing, at the discretion of PGL/firm leadership.
Knowledge, Skills and Abilities:
Bachelor's degree in a business-related field from an accredited college or university is required.
At least 8-10 years of practice group management experience with a track record of increasing responsibilities is required - preferably with a large, multi-office law firm operating a practice group structure.
The ideal candidate will have advanced data analysis / financial forecasting skills, proven operational analysis acumen, solid project / program management experience, excellent communication skills, and a strong client-service focus.
Excellent interpersonal communication, written and verbal communication skills with critical thinking are required.
Demonstrated problem-solving skills in a timely manner. Ability to translate complex technical concepts for non-technical stakeholders is required.
Good customer service interaction is required.
Must be able to shift perspectives to see both the Technology Department's and the end users' goals and experiences.
Good judgment and ability to interact effectively with attorneys and firm personnel at all levels with a high degree of professionalism is required.
Must have the ability to prioritize and handle multiple priorities simultaneously.
Must have the ability to lead, by example, and work with staff and Firm management in a service-oriented, team environment.
Coachable, dependable, continuous learner that is excited about innovation in the legal industry. Proactive, self-directed, and comfortable juggling multiple client relationships.
Strong attention to detail and ability to handle and prioritize multiple tasks under deadlines.
This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,000 - $250,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
Associate Director
Associate director job in Houston, TX
Requirements
Experience of at least 3 years in Art Sales, a previous senior sales role in the art industry OR luxury goods / other high-end environment
Must be able to initiate, develop and see through sales of artwork to clients on an ongoing basis
Must be able to work in a fast paced environment and manage day to day operations of the gallery
The ideal candidate will be an ambitious self-starter with proven sales and sales management experience
Excellent English Skills, both written and spoken
This position is full time and requires flexible hours to staff and attend gallery events
Must be highly organized, self-motivated and responsible
Must be able to engage in the Greater-Houston arts community and networking opportunities
CRM and selling experience
Previous experience managing sales teams
Demonstrated ability to motivate and hit or exceed sales goals
Must have Adobe Photoshop experience and knowledge of graphic design for marketing purposes
Must be well presented and polished
Must have a passion for the arts
Education
Bachelor's Degree required. Preferred degree in Business, Fine Art Administration, Art History, or related field
Master's Degree not required but a plus
Roles and Responsibilities
The Associate Director will work with the Houston Director of Laura Rathe Fine Art and be responsible for assisting with sales, online and digital marketing, installations, artist relations and the development of new artists and programming
Interface with gallery visitors, generate walk-in sales, respond to in-person and online sales inquiries
Serve as the Artist liaison when Director is absent
Create potential sales opportunities through new client engagement, museum show attendance and other art related events
Track and manage artist CVs, press, images and files
Expected to cultivate and grow sales base of Austin clients
Interface with and facilitate communication with artists
Prepare content for exhibition programs, press releases, eblasts, social media, gallery website, postings to online sales platforms and calendar listings
Obtaining a deep understanding of represented artists and their practices to be able to respond to visitor queries in a high quality and thoughtful manner
Maintain artist interest mailing lists
Respond to press inquiries and requests for art images
Participate in artwork installations
Coordinate with Operations Coordinator re shipping, receiving and maintaining artwork database integrity
Assist with or facilitate the creation of collateral material for all exhibitions and lectures (flyers, postcards, artist CVs, price sheets)
Ability to work weekend and holidays
Benefits
Salary dependent on experience and education
commission
401(k)
Dental insurance
Health insurance
Vision insurance
Contact
Please send resumes and job applications to ******************** and ********************
Please no calls, walk-ins or emails regarding your application.
If there is interest in your application, a member of our staff will contact you.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Retirement plan
Vision insurance
Schedule:
8 hour shift
Holidays
Weekends as needed
Education:
Bachelor's (Required)
Experience:
High End Sales: 5 years (Preferred)
Work Location: In person
Chief Operating Officer
Associate director job in Highland Village, TX
We are in search for a Chief Operating Officer (COO) to join a fee-based RIA with $2B billion AUM and a dedicated team of 40 professionals.
Candidate must have experience implementing systems and processes within a wealth management firm using Entrepreneurial Operating Systems (EOS) principles.
Your Impact
As our COO, you will be responsible for driving operational excellence across the firm while supporting ambitious growth goals (30%+ YOY). You will architect the systems, processes, and leadership development necessary to scale efficiently, ensuring seamless collaboration and superior client experience.
This position blends strategic leadership with hands-on execution - transforming high-level vision into measurable, operational reality.
Key Responsibilities
Business Improvement Strategist
Partner with the CEO and executive leadership team to refine long-term strategic vision and implement the operational roadmap.
Design scalable operational frameworks that support organic growth.
Anticipate scaling challenges and proactively develop solutions that safeguard efficiency and service quality.
Lead cross-functional initiatives to drive firmwide efficiency, alignment, and innovation.
Operational Excellence Leader
Oversee day-to-day operations with clear accountability metrics aligned to firm strategic goals and the Entrepreneurial Operating Systems (EOS) principles.
Redesign and implement policies, procedures, and systems to improve scalability, productivity, and transparency.
Translate strategic objectives into actionable plans with measurable outcomes.
Collaborate with department heads to identify process improvements and enhance technology utilization.
People Development Manager
Mentor and develop leaders and managers to foster a culture of accountability, excellence, and continuous improvement.
Enhance engagement strategies to strengthen morale, retention, and alignment with firm values.
Develop systems to attract, retain, and grow top talent aligned with our mission and culture.
Oversee performance management and compensation structures that reinforce results and collaboration.
Technology Enablement Strategist
Lead technology assessment, selection, and implementation across all departments to ensure seamless integration.
Identify and deploy technology solutions that improve efficiency and client experience.
Stay ahead of wealth management technology trends and introduce innovative operational solutions.
Ensure the firm's technology infrastructure supports secure, compliant, and scalable workflows.
Risk & Compliance Implementor
Partner with the Chief Compliance Officer to maintain and strengthen regulatory compliance frameworks.
Implement operational safeguards, internal controls, and monitoring systems for mission-critical processes.
Balance firm growth objectives with the highest standards of operational integrity.
Qualifications
Experience & Education
15+ years of progressively responsible operational leadership experience, preferably within RIA or broker-dealer environments.
Bachelor's degree in business, finance, or a related field required, MBA or equivalent preferred.
Advanced certifications (CFP , CFA , or CPA) a plus.
Knowledge & Skills
Demonstrated success building and scaling operational systems during high-growth phases.
Strong knowledge of SEC/FINRA regulatory requirements and RIA compliance operations.
Proven record of leading teams through organizational change and performance improvement.
Excellent communication, leadership, and relationship-building skills across all levels.
Proficiency with key industry technology platforms such as Orion, Salesforce, Nitrogen, MoneyGuide Pro and HubSpot.
Head of Operations
Associate director job in Dallas, TX
Job Title:
Head of Operations
Employment Type:
Full-Time
Salary:
$100-140k per annum
We are seeking a dynamic Head of Operations to lead and manage all operational functions for our technology partner business. This role combines strategic oversight with hands-on execution across sales operations, financial approvals, outreach, back-office administration, and client engagement. The ideal candidate will be highly organized, proactive, and capable of managing a distributed team while ensuring operational excellence and client satisfaction.
Key Responsibilities:
1. Financial & Administrative Oversight
Approve expenses, bonuses, and reimbursements in line with company policy.
Monitor operational budgets and ensure compliance with financial controls.
Maintain accurate records for audits and reporting.
2. Sales Operations & Account Management
Oversee sales support processes, including CRM management (Salesforce preferred) and pipeline reporting.
Ensure timely onboarding of new clients and contractors.
Collaborate with sales leadership to optimize workflows and improve efficiency.
Manage two U.S.-based junior team members and coordinate with four offshore team members in India.
3. Outreach & Relationship Management
Act as the face of the company for outreach initiatives and client engagement.
Conduct bi-weekly calls with clients to address discrepancies and maintain strong relationships.
Support marketing and engagement initiatives to enhance brand presence.
4. Back-Office Administration
Manage day-to-day administrative tasks, including documentation, scheduling, and compliance.
Implement operational systems and tools to improve productivity.
Ensure contracts are in place and properly maintained.
5. Client-Facing Responsibilities
Join client calls alongside leadership, take detailed notes, and follow up on action items.
Handle contract negotiations, extensions, and renewals.
Build strong relationships with clients to ensure satisfaction and retention.
Skills & Qualifications:
4-5 years of experience in operations management within a technology or services industry.
Strong understanding of financial processes (expense approvals, budgeting).
Experience within large scales Software businesses
Excellent organizational and multitasking skills.
Strong communication and negotiation skills; well-spoken English is essential.
Ability to work independently and lead operational improvements.
Comfortable managing distributed teams and working across time zones.
Associate Deputy Director - Medical Services
Associate director job in Houston, TX
A Legacy of Compassion and Impact - Be Part of Something Bigger at Compass Connections
For over 75 years, we've been a trusted pillar of care and support, beginning as BCFS (Baptist Child and Family Services) and evolving into what is now the First Day Foundation. Compass Connections continues to deliver life-changing services to vulnerable children and families nationwide. We provide comprehensive shelter, residential care, foster care, adoption, and community-based support services. At Compass Connections, we don't just offer jobs - we offer purpose. Join a mission-driven team that empowers communities, transforms lives, and builds brighter futures every day.
Position Summary:
The Associate Deputy Director - Medical Services (ADD-MS) is responsible for supporting the leadership and strategic direction of medical services across the agency. This role involves supervising critical medical projects and program operations while ensuring high standards of care and regulatory compliance. The ideal candidate will bring a registered nursing background, pediatric expertise, supervisory experience, training experience, and a strong understanding of trauma-informed and culturally competent care for diverse populations, including unaccompanied minors. We are also looking for an energetic and involved leader who can lead an amazing team, but also be able to jump in and take charge of any real-life situations and bring their background to the forefront.
Key Things to know about the role:
Department: Medical Services
Salary: $121,222.00 (Bi-weekly pay)
Relocation: Relocation assistance available with leadership approval
Location: San Antonio, TX or Houston, TX (Baytown office)
Employment Type: Full-Time, Permanent
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM (based on program demands)
Travel: Be able to deploy to the program and be on-call as needed. You will be covering three (3) programs. The travel to California would be at most semi-annual. Local programs would be monthly.
Benefits: Company-paid health, dental, and vision insurance; 403(b) retirement plan; relocation assistance available*; benefits begin on day one.
Qualifications Required:
Active Registered Nursing License and Bachelor of Science in Nursing (BSN)
Minimum three (3) years in a nursing leadership/management role
Direct experience in pediatric care and understanding of child/adolescent psychology/mental health
Demonstrated experience in crisis response, team supervision, and compliance reporting
Previous ORR experience (preferred)
Bilingual in English and Spanish (preferred)
Proficiency in documentation, regulatory standards, and trauma-informed practice
Valid driver's license and reliable transportation; must live near a major airport and be willing to travel as required
Core Competencies:
Strong critical thinking and decision-making under pressure
High personal integrity, professionalism, and discretion
Commitment to child welfare and medical best practices
Effective communication and collaborative leadership
Organizational efficiency and comfort with technology systems
Excellent time management, conflict resolution, and the ability to adapt and pivot in a rapidly changing environment.
Apply Here
Chief Operating Officer
Associate director job in Richardson, TX
Chief Operating Officer (COO) - Sara's Mediterranean Market & BMF Baking Co.
Type: Full-Time Executive
Industry: Specialty Retail • Grocery • CPG • Food Manufacturing
Reports to: CEO
About Us
Sara's Mediterranean Market is one of the fastest-growing specialty food companies in Texas, known for our award-winning bakery, curated grocery experience, and high-volume fresh food departments. With over 30 years of history and a major expansion underway-including a new 35,000 sq ft flagship in Frisco and rapidly growing manufacturing capabilities through BMF Baking Co.-we are building a world-class, multi-unit, multi-channel enterprise.
We are now seeking a transformational Chief Operating Officer (COO) to help us scale from a founder-led organization to a sophisticated, operationally excellent, financially disciplined company capable of doubling and tripling in value over the next 3-5 years.
The Role
The COO will be the operational engine of the company-responsible for building systems, people, financial discipline, and scalable infrastructure across all locations. This executive will oversee day-to-day operations, drive the P&L, and partner directly with the CEO to execute our long-term vision.
This role is perfect for a leader who has grown high-volume grocery, specialty retail, or food manufacturing operations and knows how to take a family-owned business into its next era of disciplined, sustainable growth.
What You Will Lead
Operational Excellence
Own all store operations across departments: grocery, produce, bakery, grill, and butcher shop
Standardize SOPs and operational systems across locations
Build a high-performance culture with clear expectations, KPIs, and accountability
Improve efficiency, reduce shrink, and elevate customer experience
Financial Discipline & P&L Management
Lead weekly/monthly P&L reviews with department heads
Build budgeting, forecasting, and labor models
Create inventory, waste, and cost-control systems
Partner with CFO on financial strategy, reporting, and capital planning
Expansion & New Store Development
Lead the execution of our new Frisco flagship (35,000 sq ft, 2026 opening)
Build repeatable store-opening playbooks for future growth
Manage vendor relationships, construction timelines, and critical-path decisions
Leadership & Organizational Development
Coach and develop department leaders and GMs
Create scalable reporting structures and performance dashboards
Strengthen communication and alignment across the company
Who You Are
A proven operational leader with 10+ years in grocery, specialty retail, or food manufacturing
Experienced running $50M-$200M+ P&Ls
Strong in financial management, decision-making, and execution
Obsessed with systems, discipline, efficiency, and accountability
Comfortable building an organization that can scale from 2 stores → 5 → 10
A strategic partner who ensures the CEO can focus on vision, partnerships, and growth
A builder who thrives in a fast-paced, entrepreneurial environment
Preferred Backgrounds
Whole Foods Market
H-E-B
Wegmans
Sprouts
Fresh Market
High-growth CPG or food manufacturing
Multi-unit grocery/retail operators
Why Join Us
Rare opportunity to transform a 30-year family brand into a category-defining regional chain
Direct impact on doubling or tripling enterprise value
A leadership team deeply committed to growth, quality, and guest hospitality
Competitive executive compensation package
Ability to build the systems, culture, and structure that will shape the company for the next decade
Ready to Build the Future With Us?
If you are a builder, a disciplined operator, and a leader who can turn vision into execution, we'd love to meet you.
đź“© Apply directly via LinkedIn or email your resume to:
**************************
Senior Director, EHS&S
Associate director job in Houston, TX
The Senior Director, Environmental Health, Safety & Security (EHS&S) is a strategic business partner responsible for leading and supporting safety, health, environmental compliance, and security across business divisions. This role ensures that EHS&S programs align with business objectives, regulatory requirements, and best practices to create a safe, secure, and compliant work environment.
This leader collaborates with divisional leadership, site managers, and cross-functional teams to embed a strong safety culture, drive risk mitigation strategies, and enhance operational resilience.
Summary of Essential Job Functions
EHS&S Strategy & Business Partnership
Serve as the primary EHS&S business partner for divisional leaders, providing expert guidance on safety and security initiatives.
Develop and execute comprehensive EHS&S programs, ensuring alignment with corporate strategy and industry regulations.
Use data analytics and key performance indicators (KPIs) to assess risks, track compliance, and drive continuous improvement
Safety Culture & Risk Mitigation
Champion a culture of safety-first, ensuring employees and leaders are committed to workplace safety and compliance.
Identify operational risks, hazards, and vulnerabilities, implementing proactive risk management strategies.
Lead the development of safety training programs, incident response plans, and emergency preparedness protocols.
Environmental & Regulatory Compliance
Ensure compliance with FMCSA, OSHA, EPA, DOT, and other regulatory bodies, conducting regular audits and assessments.
Partner with site leaders to implement environmental sustainability initiatives, including waste reduction, energy conservation, and emissions management.
Maintain policies and procedures that align with regulatory agencies and other safety/environmental standards.
Security & Crisis Management
Oversee security programs, physical site protection, and emergency response planning to mitigate security threats.
Develop and implement business continuity and crisis response plans, ensuring operational resilience in emergencies.
Partner with law enforcement, regulatory agencies, and industry groups to stay ahead of emerging security risks.
Training, Development & Employee Engagement
Design and lead EHS&S training programs for employees, supervisors, and executives to enhance safety awareness and regulatory knowledge.
Provide coaching and mentorship to divisional leaders, ensuring they effectively manage safety and security responsibilities.
Foster engagement through safety committees, leadership workshops, and employee-driven safety initiatives.
Requirements
Required Skills and Qualifications
10+ years of experience in EHS&S leadership, including business partnership roles.
Strong knowledge of OSHA, EPA, DOT, and industry-specific safety regulations.
Experience in risk assessment, incident investigation, and emergency response.
Proven ability to develop and implement EHS&S programs that align with business objectives.
Strong leadership, communication, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced and evolving environment.
Preferred Skills and Qualifications
Advanced degree (MBA or Master's in Occupational Health & Safety, Environmental Health & Safety, Industrial Hygiene, Engineering, or related field).
Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), or similar certification.
Experience with DOT, OSHA or other regulatory audits.
Background in security operations, crisis management, or business continuity planning.
Competencies
Morality & Integrity
Maintains confidence when dealing with sensitive and confidential information and understands what/when to share or escalate situations.
Frequently demonstrates respect and appreciation for their team members. Communicates expectations on company policies and code of conduct broadly to employees with relevant examples of good and bad behaviors.
Is able to answer moderately complex questions about the information.
Enforces adherence to expectations.
Communicates transparently and honestly all facts, information or updates.
Accountability & Ownership
Willingly accepts responsibility for favorable or unfavorable actions performed by themselves or their team members .
Sets clear expectations and sense of purpose and communicates achievements through metrics achievement and goal setting.
Follows through on negative consequences when expectations are not met with individuals.
Enforces a one team attitude and drives the same with others.
Admits mistakes and does not get defensive when mistakes are pointed out.
Team Management
Has general understanding of the needs of business and department objectives and works to meet those needs through training, coaching, promoting, and/or the hiring of new talent.
Recognizes wins and successes at both the employee and team levels.
Sets expectations and assigns responsibility of deliverables to team members, ensuring their understanding of assignment.
Understands varied learning methods among employees and leverages the appropriate methods for situations.
Execution
Able to be a hands on coach, inspire or develop teams' ability to take on new tasks (stretch assignments) to stretch performance capabilities beyond comfort level to deliver the goals.
Influence
Able to utilize interpersonal approaches to persuade differing points of view by recognizing underlying needs, motivation, emotions or concerns of others.
Uses relevant experiences to provide compelling examples or arguments to convey the message.
Connection & Belonging
Continually communicates successes and failures within the team and is able to share how successes or failures impact the team or company.
Utilizes emotional intelligence tactics when communicating with the team.
Fosters an open environment where individuals can feel safe to share ideas and propose solutions.
Business Acumen
Understands the financial and operational aspects of the business and can make decisions and take action on items that positively affect the bottom line.
Can anticipate and react to changes in the business environment.
Business Judgment
Able to increase profitability through growth decisions or actions taken.
Strategic Thinker
Executes financial and human capital management goals to meet the business needs and challenges, and communicates potential consequences.
Can align action plans to a vision and breakthrough strategies.
Clearly pushes back on potential outcomes and impacts. Enables cross training and intentional developmental opportunities to support business continuity and growth.
Problem Solver
Has the ability to provide input into a solution and provide guidance/expertise in executing the solution. Proactively provides recommendations for making processes more efficient.
Creates and delivers documentation and training, where needed, on any changes.
Uses tools and resources (technology, etc.) available to them to organize information, produce high-quality outputs, and communicate effective and professionally.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Senior Director of Manufacturing
Associate director job in Houston, TX
Must have multi-site experience and be metrics-oriented.
This person will lead manufacturing activities across multiple locations. This person must be a strategic leader, as they will develop and execute comprehensive strategies and identify opportunities for improvement.
Responsibilities
Collaborating with the EHS&S Manager, lead EHS & Process Safety Management related activities.
Develop and execute a comprehensive manufacturing strategy aligned with company goals and market demands.
Build and mentor a high-performing manufacturing leadership team, fostering a culture of collaboration, accountability, and innovation.
Implement best practices to develop, support and retain manufacturing team members across multiple states.
Lead all manufacturing operations, including production planning, scheduling, and resource allocation to meet production targets and quality standards at assigned plants.
Identify opportunities for process improvement, efficiency enhancement, and cost reduction while maintaining quality and safety.
Coach Plant Managers to develop and manage budgets, forecasts, and cost-control measures to optimize manufacturing expenditures.
Develop and track key performance indicators (KPIs) to measure and improve manufacturing performance.
Collaborate closely with other departments such as HR, R&D, engineering, and sales to align manufacturing with product development and market demands.
Champion a culture of demonstrating our Core Principles, along with continuous improvement, initiating and overseeing lean manufacturing initiatives and operational excellence programs.
Qualifications
Bachelor's degree in Engineering, Manufacturing, Business Administration, or a related field.
Proven experience of at least 8 years in a senior leadership role within manufacturing operations.
Track record of utilizing exceptional leadership skills that inspire and motivate teams to achieve goals.
Demonstrated success in implementing lean manufacturing methodologies and driving operational excellence.
Strong understanding of manufacturing processes, technologies, and quality management systems.
Ability to perform long-term project planning with meaningful timelines and budget forecasting.
Strategic thinker with the ability to translate vision into actionable plans.
Excellent communication and interpersonal skills to collaborate effectively across departments.
Proficiency in leveraging data analytics and technology to drive operational improvements.
Sr. Director of Client Success and Delivery
Associate director job in Dallas, TX
InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. We bring enterprises' most urgent, important products to market with high velocity, high quality, and meaningful impact. From AI-driven innovation to tier-one transformations, our clients trust us to deliver mission-critical platforms that change how people live, work, and engage with technology.
Our clients include a broad range of highly visible and recognizable companies, including but not limited to:
Goldman Sachs
Fidelity
Morgan Stanley
United Healthcare
InRhythm's core differentiators which includes Thought Leadership, Propel (Learning & Development), HVPD Methodology, Playbook, and Spark Pulse, define how we deliver transformative value to our clients. As we scale rapidly, we are seeking a Head of Delivery & Customer Success to architect and lead a high-performance delivery organization that operationalizes these differentiators at scale.
This role will unify delivery and customer success into an integrated engine that drives measurable outcomes, strong margin performance, and exceptional client lifetime value. Reporting to the executive leadership team, this leader will manage Delivery Ops & Finance, TPM, and Engagement Management, ensuring that every engagement reflects the full power of InRhythm's delivery excellence.
Role Summary
The Sr. Director of Delivery & Customer Success is a senior leadership role responsible for scaling the full client engagement lifecycle from delivery execution to customer success and expansion.
This leader will build and operationalize a high-performance delivery and customer success organization, ensuring predictable, profitable, and differentiated client outcomes by embedding InRhythm's proprietary delivery frameworks and learning culture at the core of every engagement.
They will oversee three critical functions:
Engagement Delivery Operations from NPS Scores to financial operations
Technical Program Management (TPM) which are custodians of thought leadership, Propel L&D, HVPD methodology, Playbook, and Spark Pulse
Overseeing the Engagement / Customer Success Managers
This role demands the ability to scale quickly, align multiple functions around a unified delivery strategy, and drive excellence through structure, accountability, and leadership.
Key Responsibilities
Scale Delivery & Customer Success with Differentiation
Architect and scale a repeatable, high-impact delivery model that integrates InRhythm's differentiators which include thought leadership, Propel learning & development, HVPD methodology, Playbook, and Spark Pulse.
Ensure every client engagement is executed with discipline, consistency, and measurable impact.
Create a flywheel of delivery excellence where customer success, operational rigor, and learning culture reinforce each other.
Customer Success as a Growth Engine
Build and lead a customer success organization focused on retention, expansion, and value realization.
Partner with Sales and Practices to translate delivery outcomes into upsell and cross-sell opportunities.
Define and monitor customer health and engagement KPIs, intervening early to mitigate risk and drive long-term growth.
TPM-Led Differentiation & Execution
Directly manage the TPM team and ensure the execution backbone of InRhythm's proprietary differentiators:
Thought Leadership: Ensure engagements embed best-in-class engineering practices and market-leading insights.
Propel (Learning & Development): Drive continuous upskilling of client and internal teams.
HVPD Methodology: Enforce disciplined, measurable, and scalable engineering execution.
Playbook: Operationalize delivery frameworks across all engagements for consistency and predictability.
Spark Pulse: Leverage internal feedback loops and data to continuously improve delivery quality and client satisfaction.
Partner with TPMs to ensure delivery teams execute work and elevate the client experience.
Operational Excellence
Oversee Delivery Ops to ensure healthy margins, meet margin KPIs, and utilization goals are consistently achieved.
Build and scale operational cadences (L10s, QBRs, dashboards) that provide real-time visibility into delivery health.
Collaborate cross-functionally with Talent Acquisition, Practices and People Operations to align delivery capacity with pipeline and growth targets.
Leadership & Strategic Enablement
Build and lead a high-performing, scalable team with clear ownership across delivery, TPM, and customer success functions.
Serve as a strategic voice in company planning, translating vision into operational and customer-facing execution.
Champion a culture of speed, accountability, excellence, and learning.
Qualifications
15+ years of experience in delivery leadership, professional services, or customer success in a high-growth consulting or services environment.
7+ years in delivery leadership roles within IT consulting.
Proven track record of building scalable delivery engines with measurable impact on revenue and retention.
Strong financial and operational acumen: able to manage margin, utilization, and forecasting at scale.
Direct experience managing enterprise delivery operations, including resource management, TPM, and engagement leadership.
Demonstrated ability to embed thought leadership, learning & development, and standardized delivery playbooks into active engagements.
Exceptional leadership and change management skills; comfortable with rapid scale and ambiguity.
Strong operational mindset with proven margin, utilization, and forecasting accountability.
Track record of mentoring delivery leaders and enforcing delivery discipline.
High emotional intelligence and executive presence.
What Success Looks Like in 12 Months
InRhythm's differentiators are consistently embedded in every client engagement, creating a signature experience and measurable value.
The delivery and customer success organization operates with speed, clarity, and discipline, enabling revenue growth and retention.
TPMs act as force multipliers delivery customer success excellence while driving thought leadership, learning, and HPVD excellence.
Delivery metrics are predictable, margins are healthy, and customer health scores are strong.
The delivery engine is scalable, repeatable, and measurable, supporting aggressive growth targets.
Leadership - Director of Transplant Services
Associate director job in Dallas, TX
Perm - Director of Transplant Services (Days) - Dallas, TX
Permanent - Leadership
Specialty: Director of Transplant Services
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Shifts: Days
Compensation
Hourly Range: $61.06 to $103.85
Job Summary
The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement.
Key Responsibilities
Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line.
Implement clinical best practices, standardized documentation, and enhanced care coordination.
Develop and oversee innovative care models to improve patient outcomes and reduce variations in care.
Foster strong communication and collaboration across Parkland Health and community partners.
Streamline and standardize processes to ensure reliability, sustainability, and improved access to care.
Maintain and strengthen program accreditation and regulatory compliance.
Facilitate multidisciplinary team meetings with nursing and medical leadership.
Participate in quality initiatives, certifications, and credentialing activities.
Support involvement in CMS Innovation programs and alternative payment models.
Build community partnerships to enhance access to resources and patient engagement.
Represent Parkland in state and national transplant organizations and conferences.
Required Skills & Abilities
Strong understanding of transplant program standards, accreditation requirements, and data platforms
Expertise in clinical operations, program evaluation, and outcome management
Excellent communication skills across clinical and administrative teams
Ability to manage multiple operational teams and execute strategic goals
Strong leadership, staff development, and team motivation skills
Experience with community engagement and patient-centered care
Fiscal management knowledge (budgets, grants, personnel)
Strong writing skills for reports, grants, and educational materials
Proficient in Windows-based software (Word, Excel, database systems)
Education & Experience Requirements
Education (Required)
Master's degree in nursing, Business Administration, Health Administration, or related field
Experience (Required)
8+ years professional experience in:
Transplant Services
Peritoneal Dialysis operations
Benefits
Medical, Dental, Vision
Life Insurance
Disability Coverage
Flexible Spending Accounts
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Emergency Department Director
Associate director job in Austin, TX
Community hospital looking to bring on Emergency Department Director! Bonus Incentive Plan, Sign-On Bonus and Relocation!
Ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s) and department(s) in addition to forecasting, planning, and budget monitoring. The Director of Emergency Services fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.
25 ER beds - rapid care pass and hallway another 12
Comprehensive stroke, cardiac & burn program
See 125 a day at main
FSER - 105 avg a day - one of the busiest FSERs in the company
About to break ground for a FSER
FTEs - ~115
Reports to CNO
Reason for opening - promotion
Qualifications:
2+ years of RECENT ACUTE CARE Director of ED experience Required.* May consider a strong Manager if running the day to day as a Director. Need proven track record of good metrics/performance.
Bachelor's Degree or other approved education plan Required
Bachelor's Degree in Nursing Preferred
Master's Degree Preferred
Director of Cloud Productivity & Identity - Microsoft Services
Associate director job in Grapevine, TX
Director, Cloud Productivity & Identity (Microsoft Services)
The Director of Cloud Productivity & Identity is the program leader responsible for the operational excellence, strategic direction, and continual modernization of all Microsoft-based cloud productivity and identity services. This role oversees internal and client Microsoft 365 (M365) tenants, SharePoint Online, Teams, Intune, Entra ID, Copilot for Microsoft 365, and CSP licensing services (resell, direct, and distributor/VAR-based).
As a senior leader, the Director owns the Cloud Productivity & Identity service portfolio, ensures high-quality project and operational delivery, and drives our Microsoft partnership strategy including attainment of Microsoft designations, partner scorecard improvement, engineer upskilling, and alignment to the latest Cloud Partner Program requirements. This position manages a small team of engineers and architects, serves as a thought leader in collaboration and identity modernization, and is deeply engaged in pre-sales activities, pipeline development, SOW creation, and technical presentations to clients and internal stakeholders.
Key Responsibilities
Strategic Drive & Service Ownership
Define and execute the strategic vision for Microsoft cloud productivity, identity, and modern work offerings across client base and internal environment.
Own the full Cloud Productivity & Identity service catalog including M365, Teams, SharePoint, Intune, Entra ID, Microsoft Secure Score, Copilot, file storage & sharing, and related integrations.
Develop multi-year product roadmaps, standards, and best practices aligned with Microsoft's Modern Work and Security architectures.
Oversee governance of internal Microsoft tenants across multiple business entities and partner tenants.
Operational Oversight & Delivery Excellence
Lead and mentor a small team of engineers responsible for project delivery, escalation support, tenant administration, operational automation, and service improvements.
Ensure consistent delivery quality, adherence to SLAs, and optimization of client environments (Secure Score, configuration baselines, governance posture).
Establish and maintain operational KPIs, SOPs, service health reporting, and continuous improvement programs.
Drive standardization of Intune device management, identity lifecycle workflows, and M365 security/compliance policies across clients.
Microsoft Partnership & Designations
Own Microsoft partnership strategy across multiple partner tenants and identity domains.
Lead efforts to achieve and maintain Microsoft solution designations and specializations (Modern Work, Security, etc.).
Create internal certification pathways and support engineering readiness to improve partner scorecard metrics.
Act as the liaison with Microsoft account teams, distributors, VAR partners, and ecosystem vendors.
CSP Licensing & Commercial Management
Oversee CSP licensing operations (direct and indirect), including pricing strategy, quoting, license optimization, margin protection, reconciliation, and lifecycle management.
Guide account managers and clients in selecting appropriate licensing bundles, Copilot entitlements, and compliance-aligned SKUs.
Manage multi-tenant license governance and ensure contractual alignment with Microsoft and distributors.
Pre-Sales, Pipeline Development & Client Engagement
Partner with sales, account management and partners to scope client initiatives, provide solution recommendations, and influence pipeline strategy.
Facilitate pre-sales discussions, technical discovery calls, and conduct client-facing presentations.
Compose and review Statements of Work (SOWs), proposals, and strategic roadmaps for collaboration, identity, and modern work engagements.
Represent the practice as an executive sponsor during key client interactions.
Innovation, Automation & Integration
Drive automation capabilities for tenant provisioning, configuration baselines, license workflows, identity lifecycle, Teams/SharePoint governance, and monitoring.
Evaluate, implement and manage third-party tools for M365 management, migrations, licensing, backups, and reporting.
Lead adoption of Microsoft Copilot and AI-enabled productivity features across clients and internal operations.
Champion integration strategies using Graph API, PowerShell, Intune APIs, Entra Verified ID, and M365 ecosystem tools.
Required Qualifications
10-15+ years of progressive IT leadership experience, ideally within a Managed Services Provider or consulting environment.
Deep expertise across the Microsoft 365 and Entra ID ecosystem including:
Tenant administration and architecture
Teams + SharePoint Online (modern collaboration)
Microsoft Intune and device management
Entra ID identity governance, MFA, conditional access
Microsoft Secure Score & M365 security/compliance controls
Copilot readiness and enablement
Strong understanding of CSP licensing models (direct, indirect, VAR), invoicing, and commercial governance.
Experience managing engineers or architects in a high-velocity services organization.
Proven ability to participate in sales cycles, craft SOWs, and deliver compelling technical presentations.
Experience with complex multi-tenant environments and Microsoft partner programs.
Strong communication, executive presence, and client-facing leadership skills.
Preferred Qualifications
Microsoft certifications such as: MS-102, SC-300, SC-100, AZ-305, Teams Administrator, Security Administrator (or equivalent), Microsoft Solutions Partner/Designation experience
Background in Zero Trust principles, M365 security architecture, and identity governance automation.
Experience building cloud practice offerings or service lines within an MSP or consultancy.
Familiarity with migration tooling (SharePoint migration tools, third-party suites, identity migration utilities).
Strategic thinking and the ability to translate vision into an executable roadmap.
Strong mentoring, coaching, cross-functional collaboration, and people development skills.
Business acumen with the ability to balance technical, financial, and operational considerations.
High ownership mindset with bias for improving service quality, automation, and security posture.