General Function The Chief Operating Officer (COO) is responsible for driving operational excellence across the organization and overseeing daily operations. Working closely with the CEO, CFO, and executive team, the COO leads organizational growth, strengthens operational systems, and ensures high-quality, efficient day-to-day operations. This role provides strategic direction, improves operational and administrative processes, and fosters strong communication and collaboration to enhance overall organizational performance.
Position Overview
We are seeking an experienced, dynamic executive leader with strong strategic vision to guide key organizational functions, drive operational excellence, and ensure regulatory compliance. This role partners closely with the CEO, operates within the CEO's established guidelines, and assumes delegated responsibilities in their absence. In addition, this leader will develop and align departmental strategies and plans to advance the organization's mission. The position is essential to fostering organizational growth, enhancing performance, and strengthening our culture.
Key Responsibilities
* Work closely with the CEO on organizational priorities, strategic initiatives, and operational oversight; act on behalf of the CEO when designated and within the guidelines established by the CEO.
* Serve as the Corporate Compliance Officer and ensure adherence to HIPAA, HRSA, FTCA, PCMH, and TJC accreditation standards.
* Act as an independent auditor to ensure compliance with all regulatory and accreditation expectations and outcomes across all operations.
* Provide leadership and oversight for multiple departments, including IT and Quality.
* Oversee strategic IT planning to ensure systems meet organizational, funding, and regulatory requirements.
* Partner with executive leadership to ensure efficient clinic operations and improve patient access, productivity, and overall performance.
* Lead projects aimed at reducing inefficiencies and identifying opportunities for organizational growth.
* Oversee new program development and build strategic community partnerships, including defining scope, deliverables, and contracts.
* Collaborate with senior leadership to build high-performing, effective departments aligned with organizational strategy.
* Drive operational and financial outcomes by monitoring service lines, investments, and integration efforts in coordination with the CEO, CFO, and leadership team.
* Develop methodologies for measuring outcomes and oversee ongoing performance monitoring and evaluation.
* Provide timely and accurate operational reports to the CEO.
* Shape organizational strategy and lead the development and implementation of growth initiatives and process improvements.
* Work with the Executive Management Team (EMT) on budgeting, forecasting, and resource allocation.
* Partner with EMT to implement operational processes, reporting systems, and policies supporting growth, compliance, and efficiency.
* Promote a growth-oriented, positive, and encouraging work environment while keeping employees and management engaged and accountable to company policies, procedures, and guidelines.
* Drive a positive, high-performance workplace by inspiring and developing talent across the organization, fostering alignment with the company's mission and long-term vision.
Qualifications
* Bachelor's degree required in business or related field
* Master's degree preferred.
* Minimum 5 years of executive level operational experience required in a multi-site healthcare system.
* FQHC experience highly preferred.
* IT strategy and management experience preferred.
* Experience in Quality programs or in the implementation and management of accreditation or regulatory programs
* Knowledgeable of managed care contracts and MCOs with negotiation ability
* Ability to manage multiple projects concurrently in a fast-paced changing environment
* Highly experienced in a strategic planning, budget development and contract execution
* Demonstrate a high level of problem-solving skills, with the ability to make critical decisions supported by substantial analysis and critical data-based decision making.
* Ability to provide a high level of personal direction, leadership, and coaching to management and staff with the ability to effectively manage conflict and inspire high standards of performance.
* Exceptional executive presence, business acumen and presentation skills
* Demonstrated healthcare leadership experience and business expertise, including working knowledge of Value-Based Care (VBC) models and operational requirements.
* Proven ability to manage projects and organizational initiatives from inception through completion
Join us in shaping the future of community health by ensuring efficient, compliant, and innovative organizational operations.
Who We Are
Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health.
Our Mission
We provide high-quality care, educate and empower our patients, fight health care inequities, and support everyone in managing their health-no matter their ability to pay.
Join Our Team!
NHA is a drug-free workplace and an Equal Opportunity Employer.
$147k-232k yearly est. 60d+ ago
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Associate Director Financial Planning and Analysis - Food Services
NSF International 4.3
Associate director job in Ann Arbor, MI
The AssociateDirector, Financial Planning and Analysis (FP&A) will support NSF's global Food Services division in making strategic finance decisions and drive profitable growth. As a key member of the FP&A Leadership team, you will partner with business leaders, lead the annual strategic planning, and lead financial initiatives that support organizational and division goals. This role will have people leadership responsibilities and will actively model all NSF core values and high ethical standards.
RequiredPreferredJob Industries
Other
$110k-142k yearly est. 53d ago
Associate Director, Thought Leader Liaison - Neuroscience - Great Lakes
8427-Janssen Cilag Manufacturing Legal Entity
Associate director job in Ann Arbor, MI
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Medical Affairs Group
Job Sub Function:
Professional Medical Education
Job Category:
Professional
All Job Posting Locations:
Ann Arbor, Michigan, United States, Fort Wayne, Indiana, United States, Grand Rapids, Michigan, United States, Indiana (Any City), Lansing, Michigan, United States, Michigan (Any City), Saginaw, Michigan, United States
:
We are recruiting for an AssociateDirector, Thought Leader Liaison - Neuroscience to support the Great Lakes (MI, IN) region. This is a field-based position, with preference for the candidate to be in a major metropolitan market with easy access to a national airport.
This is a field based role available in Michigan and Indiana. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************/.
Johnson & Johnson has entered into an agreement to acquire Intra-Cellular Therapies, Inc, a biopharmaceutical company focused on the development and commercialization of therapeutics for central nervous system (CNS) disorders. With a differentiated commercialized therapy and promising clinical-stage pipeline that complements our current areas of focus, this acquisition brings us one step closer to achieving our ambition of becoming the #1 neuroscience company worldwide.
The AssociateDirector, Thought Leader Liaison -Neuroscience, will be responsible for leading the CAPLYTA Key Opinion Leader (KOL) engagement strategy, as well as contributing significantly to the overall KOL strategy across the Neuroscience franchise in close collaboration with the brand team. This territory includes MI, IN.
Job Responsibilities
Lead the development and execution of Regional KOL engagement strategy, marketing education strategy and faculty development. This includes oversight of regional peer to peer marketing plans, health care compliance training for faculty, and other related activities as needed.
Serve as a key member of the CAPLYTA Brand team by providing local market insights and feedback to craft future strategies for the Neuroscience franchise in close collaboration with sales leaders, key business partners, and medical teams to elevate brand advocacy.
Build trusting relationships with academic and community KOLs, and other key partners to achieve above-brand priorities.
Maintain pulse on regional trends and closely coordinate regional marketing education and engagement plans with cross functional partners to ensure heightened KOL and customer engagement strategies that are fully aligned to the Brand strategic imperatives.
Partner with coordinated analytics team to better understand regional variations in treatment patterns to advise peer to peer and insight program placement.
Attend conferences and serve as onsite host for product theatres
Facilitate, participate, and attend advisory boards where appropriate
Coordinate executive engagements with KOLs and commercial leadership
Closely supervise the regional marketing budget and provide continuous feedback on business planning.
Assist in crafting future innovative educational platforms including national and regional recommendations to tailor our education to local needs and creating innovative solutions in further engaging KOL's at all regional and national medical congresses.
Leadership of the overall neuroscience strategy inclusive of mapping, framework development, innovative engagement planning for current brands and future launches, inclusive of marketing operations for KOL strategy and planning including agency management, champion materials through CAC, Totality, MRC.
Job Requirements
BA/BS Degree Required; advanced degree preferred.
Minimum 6 years of experience in marketing, key account management, medical, sales leadership, sales training, or field sales engaging with KOLs/Influential HCPs and professional healthcare organizations.
Deep understanding and experience working cross functionally with various key internal & external partners with a strong ability to innovate, collaborate and deliver results with desired outcomes.
Demonstrated understanding of key industry trends and ability to develop strategies to stay ahead of the competition and improve patient outcomes.
Demonstrated ability to build and manage relevant and lasting customer relationships with strong focus on patient impact and outstanding customer centricity.
Travel can be up to 65%; this includes internal meetings, advisory boards, medical meetings, congresses, and select program attendance.
A Valid Driver's license issued in the United States.
Preferred:
Minimum 5 years of experience in neuroscience.
Previous cross-functional industry experience in pharma or biotech engaging with KOLs and professional healthcare associations is preferred.
Deep medical/scientific knowledge/experience with a firm understanding of the psychiatry marketplace is preferred.
Experience leading through change and transformation, product launches, and exceptional communication and leadership skills is preferred.
Complete all company and job-related training as assigned within the required timelines.
Must be able to perform all essential functions of the position, with or without reasonable accommodation.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
#NeuroTLLBuild
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via
*******************/contact-us/careers
. internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Brand Marketing, Channel Partner Enablement, Digital Strategy, Global Market, Learning Materials Development, Medical Affairs, Medical Communications, Mentorship, Organizing, Process Improvements, Program Management, Sales Enablement, Sales Presentations, Strategic Sales Planning, Strategic Thinking, Technical Credibility, Training People
The anticipated base pay range for this position is :
$137,000.00 - $235,750.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - *********************************************
$137k-235.8k yearly Auto-Apply 26d ago
Header Operator 2nd Shift
Burgess Norton Mfg Co
Associate director job in Taylor, MI
Job Description
ABOUT THE ROLE
Amsted Automotive Group, a premier technology organization specializing in complex metalworking and high-tech machining equipment and processes. Amsted Automotive is a growing company that embraces the employee experience through driving a positive culture, respecting, and implementing your ideas and providing opportunities for career growth. As an employee-owned company, you will share in the overall financial success of the business.
If this is attractive to you, we are looking to add a Header Operator on 2nd shift to our Taylor, MI team!
WHAT YOU'LL DO
Set up and operates machine that automatically performs multi-operations.
Performs first piece inspection of part with optical inspection equipment, or equivalent measurement equipment.
Adjust controls to synchronize machine actions for various operations on each customized job.
Read and understand tool layouts and part progressions.
Will perform developmental set-ups and prototyping on new parts.
Confer with other workers about machine setups and operational specifications.
Shall observe operations to detect machine malfunctions and to verify that machine setups conform to specifications.
Measure and inspect formed parts to ensure conformance to product specifications.
Read blueprints to determine specified tolerances and sequences of operations for machine setup.
Position and move work pieces through a series of dies that compress and shape stock to form die impressions.
Adjust wedges & brass settings to set pressures and depths of ram strokes and to synchronize machine operations.
Repair, maintain, and/or replace tooling when worn, broken or out of print.
Remove tooling from machines when production runs are finished.
Use overhead crane, forklift, and hand truck to bring and remove supplies as needed.
Use measuring instruments to ensure and record quality information.
Will train on first shift and then move to 2nd shift after training has been completed.
WHAT'S IN IT FOR YOU
Employee Stock Ownership Plan
Incentive Bonus
Medical, Vision, Dental
Prescription Drug Plan
401K
Paid Vacation & Holidays
Short-Term Disability
Tuition Reimbursement
Health and Wellness Reimbursement
Employee Recognition
Discount Programs
$53k-115k yearly est. 11d ago
Director Therapy Services - 500392
Utoledo Current Employee
Associate director job in Toledo, OH
Title: Director Therapy Services
Department Org: Rehab Svcs Admin - 109310
Employee Classification: J1 - Salaried Full Time HSC
Bargaining Unit: Professional Staff Association
Primary Location: HSC H
Shift: 1
Start Time: 8am End Time: 5pm
Posted Salary: Starting at $97,241.00
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
Provides professional services within scope of training. Directly supervises the performance of all professional and ancillary staff involved in rehab service delivery for therapy services provided at the University of Toledo Medical Center. Develops and implements policies and procedures for all Therapy Services. Responsible for program planning in Therapy Services. Coordinates services and manages day-to-day operations for all therapy programs. Oversees quality improvement for Rehab therapy services. Facilitates development of cohesive team interactions.
Minimum Qualifications:
Education, Experience, Licensing:
1. Must possess knowledge of healthcare delivery and management as normally acquired through completion of a Master's Degree in Healthcare Management or Business Administration, or approximately 15 years of progressively more related work experience including clinical operations management.
2. Must possess active Ohio licensure physical therapy, occupational therapy, or speech language pathology licensure from the Ohio State Board.
3. American Heart Association CPR required and must be maintained throughout employment in position.
4. Knowledge and vision regarding the changing healthcare payment and delivery model including value-based reimbursement, risk-based arrangements, population health dynamics, provider organization relationships, advanced technology support and other elements of accountable care.
5. Ability to lead large scale organizational change including major initiatives in payment, technology and physician workforce management areas.
Communication and Other Skills:
Excellent verbal and written communication skills and a highly motivated team player with the ability to prioritize and handle multiple projects simultaneously.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$97.2k yearly 14d ago
Assistant Building Services Director - Full-Time
Cedarbrook Senior Living
Associate director job in Plymouth, MI
Assistant Building Services Director
At Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Assistant Building Services Director for our Northville community.
Responsibilities:
Assists supervisor with developing, implementing, and updating maintenance/environmental services policies and procedures.
Collects, prioritizes, and assigns or fulfills maintenance/environmental services requests in a timely, efficient manner.
Responsible for assisting supervisor with the total operation and maintenance of the Physical Plant.
Assists with supervising the maintenance and environmental services team by interviewing, hiring, and training team members; planning, scheduling, assigning, and directing work; appraising performance, rewarding and disciplining.
Develops the capital budget and annual maintenance and environmental services budgets in collaboration with supervisor.
Oversees construction, remodeling, painting, room turns, and maintenance for the community in collaboration with supervisor.
Provides oversight for electrical and phone systems, fire panels, emergency response systems and disaster preparedness.
Develops vendor relationships.
Oversees, manages, and negotiates contracts for maintenance and environmental services in the absence of supervisor and make recommendations to the Executive Director.
Evaluates equipment and service needs, shares information with supervisor, and submits purchase requests to the Executive Director.
Conducts inspections on apartments prior to occupancy.
May receive after hours calls for maintenance/environmental services emergencies.
Assists supervisor with coordinating the development of the Safety Committee including scheduling and facilitating monthly meetings.
Develops and implements a comprehensive preventative maintenance program and work order system in collaboration with supervisor.
Conduct daily rounds to ensure compliance with State/Federal regulations and the Community's policy and procedures.
Serves on various committees of the Community as required by existing regulations, policies and procedures and Executive Director.
Education/Experience:
High School Diploma or Bachelors/Technical degree in related field.
Four years maintenance/environmental services supervision experience preferred.
Experience with electrical and plumbing preferred.
HVAC experience or training preferred.
Working knowledge of machinery, tools, repair techniques and related repair.
Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
Benefits:Paid Time Off, Earned Sick Time, Medical, Dental, Vision, 401(k) Retirement Savings Plan, etc.
$73k-122k yearly est. 5d ago
Assistant Building Services Director - Full-Time
Cedarbrook Senior Living Management
Associate director job in Plymouth, MI
Assistant Building Services Director At Cedarbrook Senior Living, we work hard every day to find out what "Celebrating Life Every Day!" means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Assistant Building Services Director for our Northville community.
Responsibilities:
* Assists supervisor with developing, implementing, and updating maintenance/environmental services policies and procedures.
* Collects, prioritizes, and assigns or fulfills maintenance/environmental services requests in a timely, efficient manner.
* Responsible for assisting supervisor with the total operation and maintenance of the Physical Plant.
* Assists with supervising the maintenance and environmental services team by interviewing, hiring, and training team members; planning, scheduling, assigning, and directing work; appraising performance, rewarding and disciplining.
* Develops the capital budget and annual maintenance and environmental services budgets in collaboration with supervisor.
* Oversees construction, remodeling, painting, room turns, and maintenance for the community in collaboration with supervisor.
* Provides oversight for electrical and phone systems, fire panels, emergency response systems and disaster preparedness.
* Develops vendor relationships.
* Oversees, manages, and negotiates contracts for maintenance and environmental services in the absence of supervisor and make recommendations to the Executive Director.
* Evaluates equipment and service needs, shares information with supervisor, and submits purchase requests to the Executive Director.
* Conducts inspections on apartments prior to occupancy.
* May receive after hours calls for maintenance/environmental services emergencies.
* Assists supervisor with coordinating the development of the Safety Committee including scheduling and facilitating monthly meetings.
* Develops and implements a comprehensive preventative maintenance program and work order system in collaboration with supervisor.
* Conduct daily rounds to ensure compliance with State/Federal regulations and the Community's policy and procedures.
* Serves on various committees of the Community as required by existing regulations, policies and procedures and Executive Director.
Education/Experience:
* High School Diploma or Bachelors/Technical degree in related field.
* Four years maintenance/environmental services supervision experience preferred.
* Experience with electrical and plumbing preferred.
* HVAC experience or training preferred.
* Working knowledge of machinery, tools, repair techniques and related repair.
* Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
Benefits:
Paid Time Off, Earned Sick Time, Medical, Dental, Vision, 401(k) Retirement Savings Plan, etc.
$73k-122k yearly est. 4d ago
Area Director
Whitewater Express Car Wash
Associate director job in Toledo, OH
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.
Position Overview
The Area Director (AD) is a strategic leadership role responsible for overseeing the operations of four (4) to ten (10) locations within a designated area. This position ensures the successful execution of business objectives across multiple sites, with a strong focus on operational excellence, team development, and financial performance.
The Area Director plays a critical role in shaping the culture, performance, and growth of their assigned locations. This includes oversight of store operations, facility management, financial performance, personnel development, and customer engagement. Reporting directly to the Regional Director and Vice President, the AD ensures that all business units meet or exceed established standards and goals.
Base salary ranging from $65,000 to $75,000 + bonus potential up $30,000
Key Responsibilities
Provide day-to-day operational leadership and direction to assigned locations, fostering a positive work culture for an exceptional guest experience.
Monitor and drive performance across all operational aspects including store performance, staffing, facilities, and financial outcomes.
Act as a key liaison between location leadership teams and senior regional leadership.
Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.
Step up to fill open shifts when necessary to ensure seamless operations.
Maintain regular communication with the recruiting team to ensure adequate staffing, retention, and potential employee progression.
Review Leadership Summaries and ensure staff participation in development programs.
Approve weekly work schedules, payroll submissions, purchasing invoices, and devise sales & metrics strategies.
Analyze P&L reports and create sales and development strategies to meet company projections.
Key Objectives:
Team Development: Spend at least 80% of your time actively coaching, mentoring, and developing the leadership and staff across all locations.
Leadership Pipeline: Identify and develop at least one General Manager to be eligible for promotion to Multi-Site Director.
Membership Growth: Drive initiatives to grow and retain memberships, meeting or exceeding budgeted goals set forth by the VP and Regional Director.
Team Retention: Maintain an average 30-day team member retention rate of 90% or higher across all assigned locations.
Financial Goals: Ensure each location meets or exceeds its budgeted revenue and gross profit targets as directed by leadership.
Qualifications
Proven track record in leadership, successful management, and staff development.
5+ years of multi-unit leadership experience in managing multiple locations.
Passion for delivering outstanding customer service.
Proven track record of driving revenue growth and profitability through strategic planning and operational efficiency
Experience in leading and developing store-level managers (GMs, Assistant Managers, etc.) with a focus on performance management and succession planning
Demonstrated ability to implement and maintain operational standards across a region or market
Strong knowledge of P&L management, budgeting, and financial reporting
Ability to thrive in an outdoor, all-weather, and fast-paced environment.
Flexible scheduling, including evenings and weekends.
Must successfully complete a pre-hire background check
Benefits
Base salary ranging from $65,000 to $75,000 + bonus potential up $30,000
Comprehensive Health Benefits (Medical, Dental & Vision)
Pet Insurance is available
Paid Time Off in addition to Company Paid Holidays
401(k) Retirement Plan with Company Match
Company-Paid Life Insurance
Pathways to Advancement
Free Weekly Car Washes
Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!
$65k-75k yearly Auto-Apply 53d ago
Director of Service
The Dixboro Project
Associate director job in Ann Arbor, MI
Job DescriptionDescription:
The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan. Our spaces invite you to experience the intersection of world-class dining, transformational hospitality, and abundant nature. The Dixboro House is the restaurant arm of this unique project - carved out of the bones of the original barn structure originally erected in 1880. The century old barn has been restored to feature exposed 140 year old timbers, a gambrel vaulted ceiling and the original stone fireplace, and modern kitchen providing a familiar comfort to our guests.
The Boro is the our side-door takeout arm of The Dixboro Project - An all day café featuring woodfired pizzas, takeaway meals, a full range of expertly baked goods, Roos Roast coffee, adult beverages, and much much more.
Our service is guided by our commitment to excellence. We are serious about our service - working with synchronicity to stage and deliver a consistently excellent experience for each guest that walks through our doors. We act out every step of service with intention and soigné. Never rushed and always poised, confident and informed. We do this with accuracy, pride, unwavering consistency, and a bias towards learning and continuous growth.
The Director of Service is an experienced hospitality leader who pairs strategic vision with an uncompromising command of the details that define exceptional guest experiences across The Dixboro Project. This role is rooted in disciplined preparation, operational rigor, and thoughtful execution - consistently setting the conditions for service that exceeds expectations and leaves a lasting impression.
Working alongside the team, the Director of Service builds and protects the structures, systems, and training required for consistent, high-level performance. Through demonstrative leadership and clear standards, they develop talent, elevate execution, and ensure our service reflects the promise of our mission and values - delivering transformational hospitality and world-class service at every touchpoint.
CORE RESPONSIBILITIES
Leadership
Be the steward and protector of The Dixboro Project's standards of excellence, responsible for developing and coaching team members at all levels to consistently meet and uphold our service expectations, values, and culture of care.
Safeguards the tone of the operation, ensuring leadership teams are aligned and executing to standard daily through the frontline.
Consistently models excellence, coaching decisively when standards slip, and reinforcing consistency across every shift and revenue center of the property.
Maintains a constant pulse on the work environment and dining room culture, proactively identifies and corrects behaviors, systems, or practices that undermine professionalism or performance.
Leads strategic planning and hands-on implementation for service initiatives that drive continuous devdirwecelopment of our team. Create, communicate, and uphold clear operating procedures to ensure every launch is disciplined, thorough, and delivered at the highest level of excellence.
Service
Onboards and develops all service team members. Orients new hires and supports performance management throughout the employee lifecycle.
Develops and establishes SOPs to ensure clarity of expectations in service.
Continuously evaluating and refining the Sequence of Service for each dining concept - pushing and driving initiatives that elevate the guest experience while maintaining consistency.
Responsible for evaluating all service needs and ensuring that we are equipped and prepared to handle each aspect of service on a daily basis - removes obstacles and creates solutions.
Observe all touchpoints of service, takes action in order to execute our standard consistently and meet our financial goals simultaneously.
Hospitality
‘A place to remember' is one that makes our guests feel special and truly cared for during their visits. The Director of Service engineers opportunities to demonstrate that care at each touchpoint; from the greeting at valet to recovery and follow up emails.
Builds meaningful, lasting relationships with guests, deepening loyalty and reinforcing The Dixboro Project's role as a cherished gathering place within the community.
Develop tools and resources that instill and reinforce transformational hospitality moments with purpose, creating moments of surprise, recovery, and generosity that leave a lasting impression.
Maintains a visible, intentional floor presence, modeling warmth, attentiveness, and elevated service that inspires the team to lead with care.
Guides and supports team members in real time, empowering them to deliver hospitality that is not transactional, but truly transformational.
Uses leadership presence strategically - knowing when and where to show up to have the greatest impact on the team, the guest experience, and the business objectives.
Training & Development
Leads the development, execution, and ongoing evolution of training materials for all service-driven departments, continuously raising the bar on sequence and styles of service.
Protects consistency in service by ensuring training standards are never compromised for convenience or expediency.
Sets clear expectations for training accountability, ensuring leaders and trainers are equipped with current materials and aligned on how new team members are developed for success.
Creates opportunities for continuous education for each department to grow their knowledge of food, beverage, and service to guide the best possible guest experience.
Financial
Drives financial performance in both dining concepts by increasing guest satisfaction, guest check average, and salesmanship.
Leads with a business-minded approach to drive revenue and support budget adherence.
Oversees end-of-day procedures, cash handling, and reporting with accuracy and accountability.
Requirements:
Proven experience as a Director or General Manager in the hospitality industry.
Extensive general experience in the restaurant industry.
Demonstrate self-management skills and emotional intelligence.
Knowledge of restaurant operations and familiarity with restaurant management software and POS systems.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to work in a fast-paced environment.
Embrace mistakes as learning opportunities and maintain a growth mindset.
Ability to stand and walk for long periods of time.
$73k-122k yearly est. 25d ago
Center Director
Health Partners of Western Ohio 4.2
Associate director job in Defiance, OH
Job Type: Full-Time Schedule: Monday through Friday Hours: 8:00AM - 4:30PM About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.
Join our Team!
Are you ready to make a lasting difference in community health? We're seeking a dynamic leader to guide the day-to-day operations of our Community Health Center and ensure that every patient receives compassionate, high-quality care.
As Center Director you will:
* Provide leadership and direction across medical, dental, behavioral health, and clinical support services.
* Partner with staff and community stakeholders to solve challenges and strengthen health center operations.
* Drive clinical quality improvement initiatives that elevate patient outcomes and community well-being.
* Ensure seamless coordination so our patients experience care that is effective, accessible, and centered on their needs.
This is more than a leadership role-it's an opportunity to shape the future of integrated health services and leave a meaningful impact on the lives of individuals and families in our community.
Compensation and Benefits Offered:
* Paid Time Off (PTO) - Accrued per pay
* Insurance (Medical, Dental, Vision, and Life)
* Paid Holidays - 7 paid holidays
* 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
* Annual Reviews and Increases
* Mileage Reimbursement - Work related travel
* Employee Assistance Program
* Referral Bonus - Earn more by expanding our team
* Training Opportunities
* Eligible to apply for the Emerging Leaders Program after 1 year of service
QUALIFICATIONS
EDUCATION/CERTIFICATION:
Bachelor's Degree in Health Administration, Business, Human Services or related discipline required. Master's Degree preferred
REQUIRED KNOWLEDGE:
Successful completion of in-house training
EXPERIENCE REQUIRED:
Minimum of 5 years administrative experience in health care or human service-related organization.
SKILLS/ABILITIES:
* Strong leadership, management, and organizational skills are required.
* Requires experience and demonstrated abilities for working in a multi-cultural setting.
* Ability to strongly embrace and personify the mission of Health Partners of Western Ohio.
* Ability to collaborate and interact with a diverse group of health care professionals.
* Ability to organize, direct, prioritizes, and delegate work appropriately.
* Excellent analytical skills necessary for preparing financial, legal, and administrative tasks.
* Experience with federal regulations (HIPPA, OSHA, etc.).
* Experience in administrative functions of an ambulatory health care program.
* Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment.
* Effective oral and written communication necessary
* Ability to demonstrate positive customer service skills.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
* Participates in the support and implementation of the mission, vision and values of the Health Center, including the delivery of high quality, patient focused, integrated health care.
* Responsible for working with employees to ensure that each employee understands their job description, the desired results associated with their work, and the resources available to achieve the results. Related to this is also the responsibility of training and developing employees to ensure they are capable for performing their duties.
* Provides leadership for the development of policies and procedures designed to guide activities, ensuring that the site operates in a consistent and high-quality manner. Contributes to developing policies and procedures.
* Provides consistent communication to the Administrative Team, ensuring that information, reports, and materials are provided to clearly describe activities and progress toward agreed upon objectives.
* Participates in planning and problem solving.
* Participates in continuing education and professional growth.
* Maintains knowledge of, complies with, personnel, nursing, medical, dental, and clerical policies and procedures.
* Actively works with providers and staff to develop health outreach programs consistent with Health Care Plan.
* Motivates employees to achieve peak productivity and performance.
* Represents the organization at various community and/or business meetings; promotes existing and new programs and/or policies.
* Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, and other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor or suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices.
* Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Center.
* Evaluates performance and recommends merit increases, promotion, and disciplinary actions.
* Analyzes and recommends changes in organizational systems, policies and procedures and ensures their implementation.
* Actively participates in the evolution and refinement of the quality improvement process at the Center.
* Ensures adequacy of staffing and coordination of health center(s) schedule(s) which includes all providers and supporting staff members.
* Responsible for ensuring the operations processes for patient care are implemented. This includes staffing, data collection and interpretation of clinic flow, appointment systems, patient recall process, ancillary services and customer satisfaction.
* Responsible for training/coaching/mentoring Supervisors with leadership training activities, management functions, and implementation of problem-solving techniques when implementing employee personnel policies and procedures.
* Responsible to ensure program and staff compliance and safety with Health Partners policies and procedures as well as those of external regulatory bodies such as AAAHC and other professional review and standards boards, including corporate compliance.
* Participates on a team within the organization seeking accreditation with the Accreditation Association for Ambulatory Health Care.
$105k-169k yearly est. 7d ago
Sr. Director Raw Materials (Apparel)
Carhartt 4.7
Associate director job in Dearborn, MI
Title: Senior Director Raw Materials Department: Global Product Development Reports to: Vice President Global Product Development Job Classification: Hybrid FLSA Status: Exempt Job Band: Executive The Senior Director of Raw Materials will lead the strategic vision and execution of Carhartt's raw material development across all product categories, driving innovation, quality, and performance from concept through commercialization. This role is responsible for building and executing a dynamic 3-year roadmap that ensures a robust pipeline of fabrics, trims, packaging, and labeling solutions that meet Carhartt's standards for durability, functionality, and consumer expectations. As a key member of the Product Development leadership team, this role champions cross-functional collaboration with Merchandising, Design, Consumer Insights, Sourcing, and Quality to deliver materials that are work-worthy, commercially viable, and aligned with Carhartt's brand promise. The Senior Director will also foster a culture of innovation and continuous improvement, ensuring Carhartt remains the industry leader in durable workwear.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
Inspire, coach, and lead the Raw Materials organization and strategy for Fabric & Trim Development, Color Development, and Packaging & Labeling teams.
Build a high-performing team culture focused on innovation, accountability, and consumer-centric thinking; develop succession plans and career paths to grow future leaders within the department.
Establish and manage the annual operating budget to support growth, profitability, and operational efficiency.
Define and lead the 3-year strategic plan for raw materials and development aligned with corporate goals.
Own the seasonal raw material development calendar and workflow to support Go-To-Market timelines.
Drive the development of new fabrics, trims, packaging, and labeling solutions from concept to approval.
Ensure all materials meet Carhartt's rigorous standards for quality, durability, and performance, while simultaneously integrating consumer insights into material development to ensure relevance and authenticity.
Partner with Quality and Product Supply teams to ensure seamless commercialization from development to production. Collaborate with Sourcing and Procurement to optimize cost, lead times, and vendor capabilities.
Serve as a subject matter expert to Merchandising and Marketing, supporting product storytelling and performance messaging.
In conjunction with team leaders, identify and implement process improvements and new technologies to enhance efficiency and innovation and oversee vendor onboarding and training to ensure alignment with Carhartt's development standards and expectations.
Required Education
Bachelor's degree in Textile Science, Apparel Design, Materials Engineering, or a related field required; master's degree in Business, Supply Chain, or Innovation Management preferred.
Required Skills & Experience
Minimum 12 years of experience in raw material development within the apparel or textile industry, with a strong emphasis on innovation, quality, and performance.
Minimum 8 years of leadership experience managing high-performing, cross-functional product development teams.
Demonstrated ability to balance strategic vision (50%) with hands-on execution (50%), and technical expertise (30%) with leadership (70%).
Experience building and executing multi-year roadmaps aligned with corporate growth and sustainability goals.
Strong understanding of mill capabilities, global supply chain dynamics, and raw material cost structures, fabric construction, finishing techniques, trim engineering, color development, and material testing standards.
Familiarity with sustainability certifications (e.g., OEKO-TEX, GOTS, bluesign ) and compliance standards required. Experience with PLM systems, material libraries, and digital development tools is preferred.
Exceptional written and verbal communication skills with the ability to influence and engage at all levels, including executive leadership and global vendor partners.
Strong organizational and project management skills with the ability to prioritize, delegate, and deliver in a fast-paced, deadline-driven environment.
Physical Requirements and Working Conditions
Domestic and international travel (up to 20%)
Physical lifting may be required (approximately 25 lbs.)
Typical office environment. Extended periods of time sitting, standing, typing on a computer is required.
This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
Carhartt is a tobacco free workplace.
#LI-Hybid
$134k-181k yearly est. 16d ago
Foster Care Family Services Director
Wolverine Human Services 4.1
Associate director job in Taylor, MI
· Ensure that the Foster Care program will successfully meet and or exceed all licensing, contractual and agency performance standards, tasks and expectations in a professional and ethical manner.
· Represent and support Wolverine Human Services and its employees, clientele and activities in a positive fashion that furthers the agency mission statement.
· Secure, develop and support quality program services and staff development that enable children to achieve permanency in a safe and structured manner.
· Support the Wolverine Human Services Mission Statement and present the agency and its clientele in a professional, ethical and positive fashion.
· Responsible for maintaining departmental budgetary procedures and fiscal reports.
· Maintain a work environment that fosters and supports best practices/service delivery, the WHS mission statement, positive outcomes, contractual/licensing performance standards and COA related compliance.
· Provide directorial, clinical and case management guidance and or direct services, advocacy, and supervision to the: Foster Care employees, recipients of care, WHS employees, Community Partners and those doing business with the agency.
· Develop and enhance the Clinical and Case Management skills of our Foster Care employees.
· Participate in Quality Assurance activities. Assist with the development and compliance of performance based corrective action plans (CAP's).
· Assist in program and policy development.
· Provide Clinical and Case Management training to Foster Care employees in conjunction with the WHS Staff Development team.
· Ensure that employees adhere to all required protocols regarding Confidentiality and Ethical Standards.
· Ensure that all agency records are maintained in a safe and secure manner.
· Ability to handle a flexible schedule. Be available and willing to respond to agency/client related needs on a twenty-four hour basis.
· Maintain and monitor timecards and All-Purpose Leave requests for assigned staff.
· Conduct scheduled team meetings with assigned staff.
· Demonstrate proficiency in WHS technology platforms and applications.
· Participate/attend and complete all required contractual, licensing and agency training successfully.
· Function as a mandated reporter, as required by Michigan Child Protection Law.
· Attend all required meetings.
· Other duties, as assigned.
Qualifications
· Master's degree from an accredited school of Human Behavioral Sciences such as Social Work or Psychology preferred, Bachelor's degree required.
· Required experience as specified within the state of Michigan's licensing and contractual rules and expectations.
· Ability to teach/train, supervise, and consult with staff, agency committees, and other organizations as assigned.
· Extensive working knowledge of Michigan's Child Welfare system.
· Excellent written and oral communication and organizational skills.
· Valid Michigan drivers and chauffeur's license or ability to obtain chauffeur's license.
$70k-115k yearly est. 17d ago
Director of Culinary Services
Otterbein Seniorlife
Associate director job in Pemberville, OH
**Now Offering DailyPay**
At Otterbein, you are not an “employee.” You are a
partner in caring
because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. That are dedicated to providing the highest level of compassionate, quality care at our Communities or our small house neighborhoods. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and so much more.
The Director of Culinary Services is a full-time salaried position that exists to plan, organize and implement the overall operations of the Dietary Dept. within our retirement community. Success in this role is achieved by enhancing the lives and nurturing the growth and health of older persons. This is accomplished through providing high quality food services in a timely manner and by communicating and cooperating with others to achieve these goals.
Responsibilities
Plan, organize, implement, evaluate and direct the overall operation of the Dietary Department in accordance with current Federal, State and local standards, guidelines, and regulations; and as may be directed by the Administrator.
Ensure that the quality of food and nutritional services are provided on a daily basis
Ensure that the dietary department is maintained in a clean, safe, and sanitary
Qualifications
Education: Bachelor's Degree in Dietetics Food and Nutrition is preferred
Executive Chef experience
Minimum of 2 years of experience in institutional food service management.
BENEFITS*
Health & Wellness
Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support
Financial Security
401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection
Growth & Development
University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Apply today and begin a meaningful career as a Director of Culinary Services at Otterbein!
$80k-134k yearly est. Auto-Apply 1d ago
Director Therapy Services
University of Toledo 4.0
Associate director job in Toledo, OH
Title: Director Therapy Services Department Org: Rehab Svcs Admin - 109310 Employee Classification: J1 - Salaried Full Time HSC Bargaining Unit: Professional Staff Association Shift: 1 Start Time: 8am End Time: 5pm Posted Salary: Starting at $97,241.00
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
Provides professional services within scope of training. Directly supervises the performance of all professional and ancillary staff involved in rehab service delivery for therapy services provided at the University of Toledo Medical Center. Develops and implements policies and procedures for all Therapy Services. Responsible for program planning in Therapy Services. Coordinates services and manages day-to-day operations for all therapy programs. Oversees quality improvement for Rehab therapy services. Facilitates development of cohesive team interactions.
Minimum Qualifications:
Education, Experience, Licensing:
1. Must possess knowledge of healthcare delivery and management as normally acquired through completion of a Master's Degree in Healthcare Management or Business Administration, or approximately 15 years of progressively more related work experience including clinical operations management.
2. Must possess active Ohio licensure physical therapy, occupational therapy, or speech language pathology licensure from the Ohio State Board.
3. American Heart Association CPR required and must be maintained throughout employment in position.
4. Knowledge and vision regarding the changing healthcare payment and delivery model including value-based reimbursement, risk-based arrangements, population health dynamics, provider organization relationships, advanced technology support and other elements of accountable care.
5. Ability to lead large scale organizational change including major initiatives in payment, technology and physician workforce management areas.
Communication and Other Skills:
Excellent verbal and written communication skills and a highly motivated team player with the ability to prioritize and handle multiple projects simultaneously.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 13 Jan 2026 Eastern Standard Time
Applications close:
$97.2k yearly 13d ago
Building Services Director - Full-Time
Cedarbrook Senior Living Management
Associate director job in Plymouth, MI
Building Services Director At Cedarbrook Senior Living, we work hard every day to find out what "Celebrating Life Every Day!" means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Building Services Director for our Northville community.
Responsibilities
* Develops, implements, and updates maintenance/environmental services policies and procedures.
* Collects, prioritizes, and assigns or fulfills maintenance/environmental services requests in a timely, efficient manner.
* Responsible for the total operation and maintenance of the Physical Plant. Supervises the maintenance and environmental services of Community to the high standards of operation.
* Sets up areas of the community for programs and activities and be available to drive the community vehicle for outside events.
* Develops the capital budget and annual maintenance and environmental services budgets.
* Oversees remodeling and maintenance for the Community.
* Oversees and manages maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
* Develops vendor relationships and negotiate contracts for maintenance or environmental services when appropriate. Makes recommendations to Executive Director.
* Evaluates equipment and service needs and submits purchase requests to the Executive Director.
* Conducts inspections and manages turnover including painting, carpet and other related items of apartments prior to occupancy.
* May receive after hours calls for maintenance/environmental services emergencies.
* Coordinates the development of the Safety Committee including scheduling and facilitating monthly meetings.
* Develops, implements and maintains a comprehensive preventative maintenance program and work order system.
* Oversee the required fire drills, policies and procedures and maintenance of related equipment and systems.
* Daily compliance rounds to evaluate compliance with State/Federal regulations and the Community's policy and procedures.
* Serves on various committees of the Community as required by existing regulations, policies and procedures and Executive Director.
* Other duties as assigned by Executive Director and Management Team.
* Directly supervises staff in the Maintenance and Environmental Services Department.
* Responsible for interviewing, hiring, and training housekeeping team members; planning, scheduling, assigning, and directing work; appraising performance, rewarding and disciplining team members.
Education/Experience:
* High School Diploma or Bachelors/Technical degree in related field.
* Minimum 3 years of maintenance/environmental services supervision experience.
* Experience with electrical and plumbing preferred.
* HVAC experience or training including 2-pipe boiler systems.
* Working knowledge of machinery, tools, repair techniques and related repair.
* Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
* Must have a clean driving record
$73k-122k yearly est. 4d ago
Building Services Director - Full-Time
Cedarbrook Senior Living
Associate director job in Plymouth, MI
Building Services Director
At Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Building Services Director for our Northville community.
Responsibilities
Develops, implements, and updates maintenance/environmental services policies and procedures.
Collects, prioritizes, and assigns or fulfills maintenance/environmental services requests in a timely, efficient manner.
Responsible for the total operation and maintenance of the Physical Plant. Supervises the maintenance and environmental services of Community to the high standards of operation.
Sets up areas of the community for programs and activities and be available to drive the community vehicle for outside events.
Develops the capital budget and annual maintenance and environmental services budgets.
Oversees remodeling and maintenance for the Community.
Oversees and manages maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
Develops vendor relationships and negotiate contracts for maintenance or environmental services when appropriate. Makes recommendations to Executive Director.
Evaluates equipment and service needs and submits purchase requests to the Executive Director.
Conducts inspections and manages turnover including painting, carpet and other related items of apartments prior to occupancy.
May receive after hours calls for maintenance/environmental services emergencies.
Coordinates the development of the Safety Committee including scheduling and facilitating monthly meetings.
Develops, implements and maintains a comprehensive preventative maintenance program and work order system.
Oversee the required fire drills, policies and procedures and maintenance of related equipment and systems.
Daily compliance rounds to evaluate compliance with State/Federal regulations and the Community's policy and procedures.
Serves on various committees of the Community as required by existing regulations, policies and procedures and Executive Director.
Other duties as assigned by Executive Director and Management Team.
Directly supervises staff in the Maintenance and Environmental Services Department.
Responsible for interviewing, hiring, and training housekeeping team members; planning, scheduling, assigning, and directing work; appraising performance, rewarding and disciplining team members.
Education/Experience:
High School Diploma or Bachelors/Technical degree in related field.
Minimum 3 years of maintenance/environmental services supervision experience.
Experience with electrical and plumbing preferred.
HVAC experience or training including 2-pipe boiler systems.
Working knowledge of machinery, tools, repair techniques and related repair.
Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
Must have a clean driving record
$73k-122k yearly est. 22d ago
Area Director
Whitewater Express Car Wash
Associate director job in Toledo, OH
Job Description
Area Director
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.
Position Overview
The Area Director (AD) is a strategic leadership role responsible for overseeing the operations of four (4) to ten (10) locations within a designated area. This position ensures the successful execution of business objectives across multiple sites, with a strong focus on operational excellence, team development, and financial performance.
The Area Director plays a critical role in shaping the culture, performance, and growth of their assigned locations. This includes oversight of store operations, facility management, financial performance, personnel development, and customer engagement. Reporting directly to the Regional Director and Vice President, the AD ensures that all business units meet or exceed established standards and goals.
Base salary ranging from $65,000 to $75,000 + bonus potential up $30,000
Key Responsibilities
Provide day-to-day operational leadership and direction to assigned locations, fostering a positive work culture for an exceptional guest experience.
Monitor and drive performance across all operational aspects including store performance, staffing, facilities, and financial outcomes.
Act as a key liaison between location leadership teams and senior regional leadership.
Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.
Step up to fill open shifts when necessary to ensure seamless operations.
Maintain regular communication with the recruiting team to ensure adequate staffing, retention, and potential employee progression.
Review Leadership Summaries and ensure staff participation in development programs.
Approve weekly work schedules, payroll submissions, purchasing invoices, and devise sales & metrics strategies.
Analyze P&L reports and create sales and development strategies to meet company projections.
Key Objectives:
Team Development: Spend at least 80% of your time actively coaching, mentoring, and developing the leadership and staff across all locations.
Leadership Pipeline: Identify and develop at least one General Manager to be eligible for promotion to Multi-Site Director.
Membership Growth: Drive initiatives to grow and retain memberships, meeting or exceeding budgeted goals set forth by the VP and Regional Director.
Team Retention: Maintain an average 30-day team member retention rate of 90% or higher across all assigned locations.
Financial Goals: Ensure each location meets or exceeds its budgeted revenue and gross profit targets as directed by leadership.
Qualifications
Proven track record in leadership, successful management, and staff development.
5+ years of multi-unit leadership experience in managing multiple locations.
Passion for delivering outstanding customer service.
Proven track record of driving revenue growth and profitability through strategic planning and operational efficiency
Experience in leading and developing store-level managers (GMs, Assistant Managers, etc.) with a focus on performance management and succession planning
Demonstrated ability to implement and maintain operational standards across a region or market
Strong knowledge of P&L management, budgeting, and financial reporting
Ability to thrive in an outdoor, all-weather, and fast-paced environment.
Flexible scheduling, including evenings and weekends.
Must successfully complete a pre-hire background check
Benefits
Base salary ranging from $65,000 to $75,000 + bonus potential up $30,000
Comprehensive Health Benefits (Medical, Dental & Vision)
Pet Insurance is available
Paid Time Off in addition to Company Paid Holidays
401(k) Retirement Plan with Company Match
Company-Paid Life Insurance
Pathways to Advancement
Free Weekly Car Washes
Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!
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MiosESHpaC
$65k-75k yearly 24d ago
Director of Service
The Dixboro Project
Associate director job in Ann Arbor, MI
The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan. Our spaces invite you to experience the intersection of world-class dining, transformational hospitality, and abundant nature. The Dixboro House is the restaurant arm of this unique project - carved out of the bones of the original barn structure originally erected in 1880. The century old barn has been restored to feature exposed 140 year old timbers, a gambrel vaulted ceiling and the original stone fireplace, and modern kitchen providing a familiar comfort to our guests.
The Boro is the our side-door takeout arm of The Dixboro Project - An all day café featuring woodfired pizzas, takeaway meals, a full range of expertly baked goods, Roos Roast coffee, adult beverages, and much much more.
Our service is guided by our commitment to excellence. We are serious about our service - working with synchronicity to stage and deliver a consistently excellent experience for each guest that walks through our doors. We act out every step of service with intention and soigné. Never rushed and always poised, confident and informed. We do this with accuracy, pride, unwavering consistency, and a bias towards learning and continuous growth.
The Director of Service is an experienced hospitality leader who pairs strategic vision with an uncompromising command of the details that define exceptional guest experiences across The Dixboro Project. This role is rooted in disciplined preparation, operational rigor, and thoughtful execution - consistently setting the conditions for service that exceeds expectations and leaves a lasting impression.
Working alongside the team, the Director of Service builds and protects the structures, systems, and training required for consistent, high-level performance. Through demonstrative leadership and clear standards, they develop talent, elevate execution, and ensure our service reflects the promise of our mission and values - delivering transformational hospitality and world-class service at every touchpoint.
CORE RESPONSIBILITIES
Leadership
Be the steward and protector of The Dixboro Project's standards of excellence, responsible for developing and coaching team members at all levels to consistently meet and uphold our service expectations, values, and culture of care.
Safeguards the tone of the operation, ensuring leadership teams are aligned and executing to standard daily through the frontline.
Consistently models excellence, coaching decisively when standards slip, and reinforcing consistency across every shift and revenue center of the property.
Maintains a constant pulse on the work environment and dining room culture, proactively identifies and corrects behaviors, systems, or practices that undermine professionalism or performance.
Leads strategic planning and hands-on implementation for service initiatives that drive continuous devdirwecelopment of our team. Create, communicate, and uphold clear operating procedures to ensure every launch is disciplined, thorough, and delivered at the highest level of excellence.
Service
Onboards and develops all service team members. Orients new hires and supports performance management throughout the employee lifecycle.
Develops and establishes SOPs to ensure clarity of expectations in service.
Continuously evaluating and refining the Sequence of Service for each dining concept - pushing and driving initiatives that elevate the guest experience while maintaining consistency.
Responsible for evaluating all service needs and ensuring that we are equipped and prepared to handle each aspect of service on a daily basis - removes obstacles and creates solutions.
Observe all touchpoints of service, takes action in order to execute our standard consistently and meet our financial goals simultaneously.
Hospitality
‘A place to remember' is one that makes our guests feel special and truly cared for during their visits. The Director of Service engineers opportunities to demonstrate that care at each touchpoint; from the greeting at valet to recovery and follow up emails.
Builds meaningful, lasting relationships with guests, deepening loyalty and reinforcing The Dixboro Project's role as a cherished gathering place within the community.
Develop tools and resources that instill and reinforce transformational hospitality moments with purpose, creating moments of surprise, recovery, and generosity that leave a lasting impression.
Maintains a visible, intentional floor presence, modeling warmth, attentiveness, and elevated service that inspires the team to lead with care.
Guides and supports team members in real time, empowering them to deliver hospitality that is not transactional, but truly transformational.
Uses leadership presence strategically - knowing when and where to show up to have the greatest impact on the team, the guest experience, and the business objectives.
Training & Development
Leads the development, execution, and ongoing evolution of training materials for all service-driven departments, continuously raising the bar on sequence and styles of service.
Protects consistency in service by ensuring training standards are never compromised for convenience or expediency.
Sets clear expectations for training accountability, ensuring leaders and trainers are equipped with current materials and aligned on how new team members are developed for success.
Creates opportunities for continuous education for each department to grow their knowledge of food, beverage, and service to guide the best possible guest experience.
Financial
Drives financial performance in both dining concepts by increasing guest satisfaction, guest check average, and salesmanship.
Leads with a business-minded approach to drive revenue and support budget adherence.
Oversees end-of-day procedures, cash handling, and reporting with accuracy and accountability.
Requirements
Proven experience as a Director or General Manager in the hospitality industry.
Extensive general experience in the restaurant industry.
Demonstrate self-management skills and emotional intelligence.
Knowledge of restaurant operations and familiarity with restaurant management software and POS systems.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to work in a fast-paced environment.
Embrace mistakes as learning opportunities and maintain a growth mindset.
Ability to stand and walk for long periods of time.
Salary Description $100,000 - $120,000
$100k-120k yearly 24d ago
Center Director
Health Partners of Western Ohio 4.2
Associate director job in Toledo, OH
Job Type: Full-Time Schedule: Monday through Friday Hours: 8:00AM - 4:30PM About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.
Join our Team!
Are you ready to make a lasting difference in community health? We're seeking a dynamic leader to guide the day-to-day operations of our Community Health Center and ensure that every patient receives compassionate, high-quality care.
As Center Director you will:
* Provide leadership and direction across medical, dental, behavioral health, and clinical support services.
* Partner with staff and community stakeholders to solve challenges and strengthen health center operations.
* Drive clinical quality improvement initiatives that elevate patient outcomes and community well-being.
* Ensure seamless coordination so our patients experience care that is effective, accessible, and centered on their needs.
This is more than a leadership role-it's an opportunity to shape the future of integrated health services and leave a meaningful impact on the lives of individuals and families in our community.
Compensation and Benefits Offered:
* Starting pay $25.00 an hour - goes up based on experience
* Paid Time Off (PTO) - Accrued per pay
* Insurance (Medical, Dental, Vision, and Life)
* Paid Holidays - 7 paid holidays
* 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
* Annual Reviews and Increases
* Mileage Reimbursement - Work related travel
* Employee Assistance Program
* Referral Bonus - Earn more by expanding our team
* Training Opportunities
* Eligible to apply for the Emerging Leaders Program after 1 year of service
QUALIFICATIONS
EDUCATION/CERTIFICATION:
Bachelor's Degree in Health Administration, Business, Human Services or related discipline required. Master's Degree preferred
REQUIRED KNOWLEDGE:
Successful completion of in-house training
EXPERIENCE REQUIRED:
Minimum of 5 years administrative experience in health care or human service-related organization.
SKILLS/ABILITIES:
* Strong leadership, management, and organizational skills are required.
* Requires experience and demonstrated abilities for working in a multi-cultural setting.
* Ability to strongly embrace and personify the mission of Health Partners of Western Ohio.
* Ability to collaborate and interact with a diverse group of health care professionals.
* Ability to organize, direct, prioritizes, and delegate work appropriately.
* Excellent analytical skills necessary for preparing financial, legal, and administrative tasks.
* Experience with federal regulations (HIPPA, OSHA, etc.).
* Experience in administrative functions of an ambulatory health care program.
* Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment.
* Effective oral and written communication necessary
* Ability to demonstrate positive customer service skills.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
* Participates in the support and implementation of the mission, vision and values of the Health Center, including the delivery of high quality, patient focused, integrated health care.
* Responsible for working with employees to ensure that each employee understands their job description, the desired results associated with their work, and the resources available to achieve the results. Related to this is also the responsibility of training and developing employees to ensure they are capable for performing their duties.
* Provides leadership for the development of policies and procedures designed to guide activities, ensuring that the site operates in a consistent and high-quality manner. Contributes to developing policies and procedures.
* Provides consistent communication to the Administrative Team, ensuring that information, reports, and materials are provided to clearly describe activities and progress toward agreed upon objectives.
* Participates in planning and problem solving.
* Participates in continuing education and professional growth.
* Maintains knowledge of, complies with, personnel, nursing, medical, dental, and clerical policies and procedures.
* Actively works with providers and staff to develop health outreach programs consistent with Health Care Plan.
* Motivates employees to achieve peak productivity and performance.
* Represents the organization at various community and/or business meetings; promotes existing and new programs and/or policies.
* Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, and other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor or suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices.
* Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Center.
* Evaluates performance and recommends merit increases, promotion, and disciplinary actions.
* Analyzes and recommends changes in organizational systems, policies and procedures and ensures their implementation.
* Actively participates in the evolution and refinement of the quality improvement process at the Center.
* Ensures adequacy of staffing and coordination of health center(s) schedule(s) which includes all providers and supporting staff members.
* Responsible for ensuring the operations processes for patient care are implemented. This includes staffing, data collection and interpretation of clinic flow, appointment systems, patient recall process, ancillary services and customer satisfaction.
* Responsible for training/coaching/mentoring Supervisors with leadership training activities, management functions, and implementation of problem-solving techniques when implementing employee personnel policies and procedures.
* Responsible to ensure program and staff compliance and safety with Health Partners policies and procedures as well as those of external regulatory bodies such as AAAHC and other professional review and standards boards, including corporate compliance.
* Participates on a team within the organization seeking accreditation with the Accreditation Association for Ambulatory Health Care.
$25 hourly 27d ago
Director Therapy Services - 500392
University of Toledo 4.0
Associate director job in Toledo, OH
Title: Director Therapy Services
Department Org: Rehab Svcs Admin - 109310
Employee Classification: J1 - Salaried Full Time HSC
Bargaining Unit: Professional Staff Association
Primary Location: HSC H
Shift: 1
Start Time: 8am End Time: 5pm
Posted Salary: Starting at $97,241.00
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
Provides professional services within scope of training. Directly supervises the performance of all professional and ancillary staff involved in rehab service delivery for therapy services provided at the University of Toledo Medical Center. Develops and implements policies and procedures for all Therapy Services. Responsible for program planning in Therapy Services. Coordinates services and manages day-to-day operations for all therapy programs. Oversees quality improvement for Rehab therapy services. Facilitates development of cohesive team interactions.
Minimum Qualifications:
Education, Experience, Licensing:
1. Must possess knowledge of healthcare delivery and management as normally acquired through completion of a Master's Degree in Healthcare Management or Business Administration, or approximately 15 years of progressively more related work experience including clinical operations management.
2. Must possess active Ohio licensure physical therapy, occupational therapy, or speech language pathology licensure from the Ohio State Board.
3. American Heart Association CPR required and must be maintained throughout employment in position.
4. Knowledge and vision regarding the changing healthcare payment and delivery model including value-based reimbursement, risk-based arrangements, population health dynamics, provider organization relationships, advanced technology support and other elements of accountable care.
5. Ability to lead large scale organizational change including major initiatives in payment, technology and physician workforce management areas.
Communication and Other Skills:
Excellent verbal and written communication skills and a highly motivated team player with the ability to prioritize and handle multiple projects simultaneously.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
How much does an associate director earn in Toledo, OH?
The average associate director in Toledo, OH earns between $67,000 and $141,000 annually. This compares to the national average associate director range of $79,000 to $164,000.