Associate director jobs in West Bloomfield, MI - 289 jobs
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Vice President - Operations
Superstroke Golf
Associate director job in Wixom, MI
Job Title: Vice President - Operations
Department: Product Development
Reports To: Chief Operating Officer
Terms: Full time, in office
SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world.
Key Responsibilities
1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives.
2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality.
3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities.
4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives.
5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities.
6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control.
7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand.
8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage.
9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies.
10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition.
Qualifications
· Education: bachelor's degree in engineering, operations management, or a related field; a Master's degree or MBA is preferred.
· Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations.
· Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.
$130k-222k yearly est. 3d ago
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Executive Director, Chief Accounting Officer
Tenneco 4.8
Associate director job in Northville, MI
Executive Director, Business Unit Controller
At Tenneco, we don't follow industry standards; we set them, and we don't settle for being best-in-class because we hustle to be better than best-in-class. Whether it's our Core Values - radical candor, simplify, organizational velocity, tenacious execution and win - or our Get Stuff Done (GSD) mindset, we're determined to become the most trusted partner and best manufacturer and distributor to the transportation industry.
With a product portfolio as expansive as it is innovative, an obsessive commitment to quality and excellence, and a global presence, we're all about getting stuff done, so we can win.
How do we make it happen? Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It's what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success.
Here, you'll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you're ready to break boundaries, deliver results, and enjoy the ride along the way, you'll thrive here.
The Executive Director and Chief Accounting Officer is a senior financial leader responsible for directing the global accounting, financial reporting, external audit and internal control functions of the organization. Reporting to the BU CFO, this role oversees all SEC reporting, ensures compliance with U.S. GAAP, and leads the development and implementation of accounting policies and internal controls. This position includes strategic leadership and supervisory responsibilities across the global finance organization.
Essential Duties and Responsibilities
Lead the Corporate Accounting Department to ensure timely and accurate dissemination of financial reports, including internal and external monthly statements, annual audits, and budgets.
Oversee all SEC reporting activities (10-K, 10-Q, 8-K), in collaboration with Legal and other stakeholders.
Coordinate and manage relationships with internal and external audit teams.
Develop and implement accounting policies and procedures aligned with U.S. GAAP and SEC requirements.
Establish and maintain internal control systems to ensure SOX compliance and safeguard company assets.
Monitor and approve company spending within established budgetary and authority limits.
Review and manage the monthly close process, ensuring accuracy and completeness of financial records.
Prepare regulatory reports and respond to inquiries from relevant agencies.
Deliver insightful financial analyses to support executive decision-making.
Lead strategic planning and financial modeling initiatives.
Drive initiatives that support organizational strategy and contribute to goal setting.
Provide clear reporting on financial condition through data collection, interpretation, and presentation.
Education
Bachelor's degree in accounting or finance required. CPA Certification Required. Master of Science in Accountancy preferred.
Experience
10+ plus years of progressive accounting experience, including:
At least 5 years with a Big Four accounting firm.
Minimum 8 years in managerial accounting roles.
Extensive experience with U.S. GAAP and SEC reporting.
Proven leadership in global business environments.
Demonstrated success in managing teams and fostering a collaborative culture.
Strong analytical, project management, and change leadership skills.
Experience in developing and implementing financial systems and controls.
Skills
Excellent communication and presentation skills.
Strong leadership and interpersonal skills.
High level of organizational and problem-solving ability.
Commitment to professional development and career progression.
Ability to adapt and thrive in a dynamic, evolving environment.
Diplomacy and patience in managing internal and external relationships.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities #J-18808-Ljbffr
$86k-125k yearly est. 23h ago
Senior Estimator / Director of Estimating
C.E. Gleeson Constructors, Inc.
Associate director job in Troy, MI
C.E. Gleeson Constructors, Inc, is a General Contractor & Construction Management Company with over 100 Years of Construction Experience. We specialize in Commercial, Industrial, Institutional, Retail, & Multi Family Builds. C.E. Gleeson Constructors, Inc is dedicated to client-driven services and offers complete pre-construction, general construction, construction management, and design-build services tailored to each clients specific needs.
This Senior Estimator / Director of Estimating position is on site and based out of Troy, MI. This employee would be responsible for gathering & analyzing project data, preparing cost estimates, collaborating with project teams, negotiating with vendors, and ensuring accurate project pricing. Additionally, the Senior Estimator / Director of Estimating will be directly involved in reviewing project scopes, conducting site visits, and assisting in bid submissions.
Qualifications:
Estimating, Cost Analysis, and Budgeting Skills
Construction Project Experience
Strong Analytical & Mathematical Skills
Excellent Communication & Negotiation Skills
Proficiency in Construction & Estimating Software
Ability to work well in a team based environment
Detail Oriented
Bachelors Degree in Construction Management, Engineering, or a related field is preferred, but not required.
$115k-169k yearly est. 3d ago
Executive Director
Broadway Park West/Lower Town Riverfront Conservancy
Associate director job in Ann Arbor, MI
The Lower Town Riverfront Conservancy (LTRC) is a nonprofit organization that manages and stewards Broadway Park West, a remarkable new public riverfront park along the Huron River and the Border-to-Border Trail in Ann Arbor, Michigan. Lower Town Riverfront Conservancy Broadway Park West sits at the confluence of the Lower Town neighborhood, Kerrytown, the western edge of Downtown, the Old Fourth Ward, Ann Arbor's Northside, the University of Michigan's medical and research district, and the Amtrak Station, creating a unique and highly visible connection between the city's neighborhoods, riverfront, and regional trail network. The Conservancy's mission is to connect people to the Huron River and to one another through inclusive programming, environmental stewardship, and creative placemaking.
The Lower Town Riverfront Conservancy seeks a champion for Broadway Park West, a master communicator with a passion for bringing people together into a vibrant public park. The Executive Director (ED) will serve as the chief executive, strategic leader, and public ambassador of the Lower Town Riverfront Conservancy. This individual will guide the organization through its next phase of growth, completing the park's Lower Town Riverfront Conservancy transformation from vision to reality and activating Broadway Park West as a regional destination of world class quality that connects Ann Arbor's people, places, and riverfront experiences. Broadway Park West will become a beloved destination where everyone feels welcome and respected.
The Executive Director will oversee operations, fundraising, community partnerships, programming, and long-term planning, ensuring that the Conservancy achieves both its mission and its financial sustainability goals. A key priority will be communicating that the park is open and welcoming to all, while creating a programming and activation strategy that attracts users from diverse backgrounds and encourages a variety of experiences throughout the year, ranging from quiet reflection and nature exploration to recreation, health, art, music, food, and community celebration.
To view the full position profile, click here
$67k-117k yearly est. 4d ago
VP Of Operation
Team Rehabilitation Physical Therapy
Associate director job in Clinton, MI
Establishes, implements, and communicates the strategic direction of the organization's operations division.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborates with other divisions and departments to carry out the organization's goals and objectives.
Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
Establishes and administers the department's budget.
Presents periodic performance reports and metrics to the chief executive officer and other leadership.
Maintains knowledge of emerging technologies and trends in operations management.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.
$130k-221k yearly est. 60d+ ago
VP Revenue Operations
J.D. Power 4.7
Associate director job in Troy, MI
Title: Vice President, Revenue Operations
Reports To: Chief Transformation Office and Head of Revenue Operations
About the Role
J.D. Power is at a pivotal stage: we are building a unified Revenue Operations (RevOps) capability to integrate our systems, optimize our go-to-market execution, and lay a scalable foundation for our next phase of growth. We are seeking an experienced, strategic, and hands-on Vice President of Revenue Operations to lead this critical build-out. This role requires an architect who can define the vision, execute the implementation, and drive the cultural adoption of a best-in-class RevOps function.
This role reports directly to the Chief Transformation Office and Head of Revenue Operations, making you a central figure in both operational execution and the company's large-scale transformation strategy.
The ideal candidate for this role is …
You are a strategic revenue operations leader who combines deep sales systems expertise with financial acumen and transformation leadership. You've scaled RevOps functions in high-growth environments and understand how to architect technology stacks that enable revenue acceleration. You bring proven experience with modern revenue technology (Salesforce, CPQ, SPM, quote-to-cash platforms) and know how to optimize the entire lead-to-cash process for efficiency and growth.
You excel at translating business strategy into operational execution, leveraging both analytical rigor and systems thinking to drive performance. You can influence across functions without direct authority, partnering effectively with Sales, Finance, Product, and Technology leaders to break down silos and create integrated processes. You're energized by building high-performing teams of RevOps experts, from deal desk to systems administrators to data analysts, empowering them to drive detailed technical work while you focus on business outcomes, financial impact, and strategic alignment.
You thrive in complexity, seeing opportunity where others see fragmentation, and have a track record of unifying disparate systems and processes to create scalable revenue operations infrastructure that supports ambitious growth goals.
What You'll Be Doing in the Role
1. Leadership, Team Management, and Functional Integration
Executive Ownership of RevOps Functions: You will lead and integrate a diverse team of functional leaders across the following areas:
Systems, Data & Support
Revenue Insights
Sales & Client Operations (including Deal Desk)
Marketing Operations
Enablement
GTM Strategy Partnership: Serve as a key strategic partner to Product, Finance, and P&L leaders in shaping and executing go-to-market strategy. Translate market opportunities and product roadmaps into operational capabilities, ensuring RevOps infrastructure, processes, and analytics enable effective market segmentation, pricing strategies, channel optimization, and revenue growth across all business lines.
Team Building and Mentorship: Recruit, train, and mentor a high-performing RevOps leadership team, defining the structure, charter, and career paths as we build this capability.
Strategic Integration & Transformation: Serve as the RevOps leader for enterprise-wide integration efforts, ensuring all new systems and processes align with the strategic mandate set by the Chief Transformation Officer, Chief Operating Officer, and Chief Financial Officer.
2. Operational Execution and Quote-to-Cash Excellence
Quote-to-Cash (QTC) Process Ownership: Drive the design, implementation, and governance of a lean, high-quality, and standardized Quote-to-Cash process that efficiently supports our complex, mixed revenue model (recurring, reoccurring, and one-time).
CPQ and Pricing Infrastructure: Partner closely with Pricing to establish and maintain CPQ systems that embed the right pricing standards, approval workflows, and business rules into the technology. Ensure pricing logic, discount guardrails, and product configuration standards flow seamlessly through the quote-to-cash value chain, enabling sales velocity while protecting margin and maintaining pricing discipline.
Compensation and Process Management: Own the end-to-end execution of sales and client management functions, specifically:
Deliver and manage all commission plans globally, ensuring accuracy, timeliness, and alignment with corporate strategy.
Govern and enforce sales processes across the organization to drive consistency and predictability.
Oversee Deal Desk operations, ensuring optimal deal structuring, profitability, and adherence to policy.
Sales & Client Operations: Partner with Sales and CS leadership to define, deploy, and manage consistent sales and customer success processes, methodologies, and training via the Enablement function.
3. Systems, Data, and Strategic Insights
Systems Architecture and Modernization: Architect and execute a comprehensive strategy to integrate disparate revenue systems into a unified, scalable RevOps infrastructure, with Salesforce as the primary CRM. Drive the RevTech roadmap for the Corporate IT team.
Data Foundation & Governance: Oversee the implementation of a data lake and Master Data Management (MDM) strategy for customer and product records, ensuring the Systems, Data & Support team establishes a single source of truth that drives critical business intelligence and supports Finance's reporting. Partner closely with Corporate IT and Data organizations to ensure support of RevOps/GTM use cases.
Revenue Insights: Direct the Revenue Insights function to establish a rigorous framework for revenue reporting, delivering accurate forecasting, pipeline health analysis, and actionable insights to executive leadership.
Finance Alignment: Ensure the RevOps foundation and data structure robustly supports the Finance team's requirements for accurate revenue recognition, auditing, and financial reporting.
Qualifications/Experience & Education
10+ years of progressive experience in Revenue Operations, Business Operations, or Sales Operations, with 5+ years in a senior leadership role overseeing multiple sub-functions (e.g., Systems, Data, Deal Desk).
Deep experience guiding and building a Revenue Operations function previously, including setting its charter and organizational structure.
Expert-level proficiency with Salesforce, with a proven track record of large-scale implementation and multi-instance consolidation.
Experience in systems integration and consolidating disparate systems following M&A activity.
Proven experience owning and optimizing the full Quote-to-Cash process in a B2B environment.
Direct experience overseeing or leading the delivery of complex sales compensation plans.
Demonstrated experience reporting to or collaborating closely with C-level executives (COO, CTrO, CFO) on corporate-wide transformation and data governance initiatives
Why Join J.D. Power?
Lead Critical Transformation: Drive the consolidation and modernization of revenue operations infrastructure across a global enterprise following 11+ acquisitions.
Build World-Class Capability: Create a unified revenue operations function from the ground up with the resources and executive support to do it right.
Strategic Impact: Shape how J.D. Power goes to market, serves customers, and drives revenue growth across vertical businesses.
Executive Visibility: Direct reporting relationship to Chief Transformation Officer with regular exposure to C-suite discussions.
Solve Complex Challenges: Navigate the complexity of post-acquisition integration, multi-CRM consolidation, and enterprise-wide process standardization.
Develop Exceptional Talent: Build and mentor a high-performing team across five key pillars of revenue operations excellence.
Work Environment
Remote-first with flexibility to travel as needed for key stakeholder meetings and team development
US time zones required with regular collaboration across global locations
Senior executive-level role with high visibility and strategic influence
Fast-paced, dynamic environment with significant growth and advancement opportunities
The Way We Work:
Leader Led
Remote First
Foster Flexibility
Reward Performance
Time Off Matters
Company Mission
J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.
Our Values
We POWER Our Customer's Success
We are Innovative, Collaborative and Grounded in Data
We Make Things Easy
We Get It Done
We Start with Trust & Prove it Everyday
J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Should you require accommodations during the recruitment and selection process, please reach out to **********************.
J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power's behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.
To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
Job Title: Director, Financial Services Cloud - Salesforce
As a Director in our Global Salesforce Financial Services Cloud capability practice, you'll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals.
This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers.
This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement.
The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on supporting sales pursuits, providing subject matter leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with regional market leadership for an account and/or set of accounts.
Responsibilities:
Support sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle.
* Supports sales pursuits and sales process in partnership with local market leadership and global industry and capability leaders
* Proactively engages capability leadership; partners with go to market leaders, regional leaders to help solution the engagement approach and scope for our clients
* Determines sales strategy inclusive of win themes in partnership with regional market sales leadership
* Manage an overall team utilization target of 76%
* Supports development of proposal and statement of work
* Drives decision making on deal structure in partnership with sales solution leads
* Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates)
* Work closely with Slalom's Talent Acquisition team to attract the best Salesforce talent in the market
* Identifies pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress
* Actively participates in driving pursuits to closure and supports contracting process in partnership with regional and local sales leadership
Business development:
Focuses on increasing our Financial Services Cloud footprint across Banking, Insurance and Wealth and Asset Management accounts
* Responsible for $15-20M+ annually within the Financial Services Cloud Capability
* Proactively thinks beyond the project and product to continue to expand our engagements with our clients
* Serves as a bridge between pursuit and delivery teams; focuses on identifying opportunities to expand our footprint on accounts to bring more to our customers in partnership with Salesforce and other capabilities
* Leverages relationships across the ecosystem to nurture leads, opportunities, and existing partnerships
Client Engagement Management:
Builds and cultivates relationships with senior clients (project sponsor, director level and above)
* Shares industry and product thought leadership in partnership with Slalom Industry and Salesforce Industry Capability leadership
* Identifies opportunities for Slalom to continue to help our clients achieve business objectives
* Partners with in-market Accountable Executives and Client Partners to ensure customer success and satisfaction, using Slalom's "Customer Love" survey criteria
Delivery & Delivery Excellence:
Exceptional client delivery; responsible for ≥60% individual utilization delivering industry specific solutions and offerings
* Engages as part of client project teams ranging from 2-15+ consultants, and brings industry perspective and expertise to the overall project engagement
* Keeps a pulse on industry trends through client engagement and delivery and provides feedback and insights to industry leadership to inform our solution program
* Provides oversight and project delivery governance best practices, and oversees project delivery quality
Industry & Platform Expertise:
* 10+ years' experience in the Financial Services industry
* 10+ years' consulting experience
* 3+ years' leading Financial Services Cloud programs
* Maintains awareness of industry best practices (working with Industry leaders)
* Broad understanding of Salesforce and the Financial Services ecosystem and offerings (working with Capability leaders)
Qualifications:
* Minimum 3-5 years of account/delivery management experience
* Experience working with banking customers and experience in a large consulting environment
* 3-5 years' experience selling and delivering within the Salesforce Financial Services ecosystem
* Previous sales and consulting experience, as well as experience working in an account leadership and/or customer success role
* Prior experience meeting and exceeding sales targets of a similar size
* Skilled at leading teams through complex technology solution sales
* Passionate about financial services, and technology
* Proven track record in selling through exceptional client delivery
* Experienced in building relationships with customers (director level and above)
* Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business
* Strong customer service and interpersonal skills
* Budget and project management experience
* Excellent verbal and written communication skills
* Able to travel up to 30%
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
East Bay, San Francisco, Silicon Valley:
Director: $249,000-$307,000
San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
Director: $228,000-$281,000
All other locations:
Director: $209,000-$258,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 30, 2026, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
$249k-307k yearly Easy Apply 29d ago
Director of Patient Financial Services
Healthrise 3.8
Associate director job in Farmington, MI
Job DescriptionDescription:
We are seeking an operationally focused Director of Patient Financial Services (PFS) to lead, mentor, and optimize day-to-day business office functions for our healthcare provider clients. This role is best suited for a hands-on operator, someone who leads from the front, builds credibility through action, and isn't afraid to get into the weeds with their team to troubleshoot denials, monitor workflows, and drive measurable performance improvements.
This is a leadership role, but also a doer's role. You'll oversee teams across the revenue cycle continuum (billing, follow-up, cash posting, customer service, etc.), identify inefficiencies, implement solutions, and roll up your sleeves to ensure results.
Key Responsibilities:
Serve as the operational leader over PFS functions for assigned Healthrise clients, ensuring day-to-day activities meet or exceed performance standards.
Directly manage and mentor team leads, supervisors, and staff across multiple functional areas (hospital billing, professional billing, A/R follow-up, denials, customer service, etc.).
Use data-driven insights to identify pain points and take a proactive, action-oriented approach to resolving them, whether that means coaching a team, implementing a new workflow, or stepping in personally to solve a persistent issue.
Partner with analytics and client stakeholders to define KPIs and develop performance dashboards.
Implement best practices across systems and teams, especially in Epic, Cerner, or Meditech environments.
Lead with a “boots-on-the-ground” mindset, participate in root cause reviews, help draft appeal letters, coach teams on difficult accounts, and develop SOPs from real-time observations.
Drive employee engagement and foster a strong, accountable team culture through transparent communication, clear expectations, and continuous feedback.
Requirements:
5+ years of progressive experience in hospital or health system revenue cycle management, with at least 3 years in a leadership capacity over PFS operations.
Demonstrated success leading and mentoring billing and follow-up teams in high-volume environments.
Deep understanding of payer guidelines, claims processing, denials management, and revenue cycle KPIs.
Familiarity with Epic.
Exceptional problem-solving skills with a track record of executing process improvements and turning around underperforming teams or functions.
Comfortable navigating ambiguity and fast-paced environments; able to think strategically while acting tactically.
Excellent communication skills, both written and verbal.
$148k-202k yearly est. 14d ago
Director of Enrollment Management
Cranbrook 3.8
Associate director job in Bloomfield Hills, MI
Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook “the most enchanted and enchanting setting in America” and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website: ******************
The Director of Enrollment Management is responsible for the offices of Admissions and Financial Aid. This position is responsible for the recruitment, evaluation, and enrollment of students for all levels of the Schools.
Responsibilities include, but are not limited to:
The enrollment and/or re-enrollment of approximately 1650 students annually to the Schools, ensuring that tuition income is sufficient to meet budgetary goals.
Meeting strategic institutional goals and priorities, such as broadening the scope of the student body, ensuring that the Schools' commitment to inclusion and diversity remains core to enrollment efforts across the board.
Initiating admissions-related marketing strategies that are well-aligned and resonant with the Schools' Mission, Vision, and Values.
Using data-driven strategies to evaluate and understand the local, regional, national, and international markets for prospective students.
Managing a team of six Deans and Associate Deans of Admissions, plus five administrative support staff members.
Supervising the annual work of the six Admission Committees that are responsible for vetting new students.
Traveling, at times, both domestically and internationally to represent Cranbrook at Admissions-related events.
Developing and maintaining an Admissions parent network and nurturing these relationships.
Managing the Admissions Offices' budget.
Coordinating activities with Alumni and Advancement Offices.
Maintaining excellent attendance, punctuality, and performance standards set forth in Cranbrook's employee handbook.
Supervisory Responsibilities:
Direct and supervise the Admission/Financial Aid staff. Manage a staff of six Admission professionals and five support staff.
Requirements:
A Bachelor's degree is required; a Master's degree is preferred.
Ten (10) or more years of either Enrollment Management experience, or of combined experience in the areas of Marketing, Communications, Enrollment Management, Financial Aid Administration, and/or Alumni/Advancement.
Commitment to working in and fostering an inclusive community with demonstrated high EQ in working with families, faculty, and staff of diverse backgrounds, perspectives, and needs.
Ability to work collaboratively with other school community members and to navigate complex organizational systems and structures.
Strong understanding of the budget drivers that impact school finances.
Adept and proficient user of up-to-date technologies that support data-driven student record management, analytical reporting, office operations, and social media strategy.
Skilled manager who enjoys identifying and developing talent and has consistently created high-functioning teams and a welcoming atmosphere within the department.
Strategic thinker and creative problem-solver with the ability to see the big picture.
Superior communication skills, both written and spoken. In addition to having the ability to present information to large public audiences, the ideal candidate will have the ability to deal with delicate individual situations.
Exceptional interpersonal, organizational, leadership and managerial skills.
Ability to manage multiple tasks, meet tight deadlines, and ever-changing demands.
A commitment to confidentiality and good judgment on sensitive matters.
Willingness to work evenings and weekends and to travel, as needed.
Experience as a teacher, coach, advisor, or mentor at multiple grade levels is a plus.
Requires a valid Michigan driver's license with a satisfactory driving record.
Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration.
For consideration, please submit a resume and cover letter.
$92k-121k yearly est. 60d+ ago
Deputy Director of Planning, Building & Ordinance
Charter Township of Bloomfield 3.6
Associate director job in Bloomfield, MI
Oversees Zoning Board of Appeals, Planning Commission, Wetland Board, Lot Split, Rezoning and Site Plan applications. Serves as the main point of contact for applicants, residents, and developers on Planning related applications and public notices. Supervises Planning administrative staff. Reviews commercial building permits and change of occupancy requests for the Building Division. Assumes leadership role of PBO (Planning, Building, and Ordinance) in the director's absence.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Processes site plans, rezonings, and lot splits. Processes Zoning Board of Appeals applications and brings them through to public meeting process to receive approval. Collaborates with Building and Ordinance staff as needed.
Provides customer service, answering questions related to planning, building, and ordinances from staff or from the public.
Manages the Assistant Planner and the Planning Administrative Assistant.
Attends meetings of the Township Board, Planning Commission, Wetland Board, and Zoning Board of Appeals as needed. Presents ordinance amendments, site plans, rezonings, lot splits, and variance requests.
Attends preplanning meetings with applicants, and/or staff. Attends site visits with property owners to view properties.
Manages the Planning, Building, and Ordinance Department in the Director's absence.
Performs other duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
Bachelor's Degree from an accredited college with major course work in Urban Planning or related field
7 to 9 years' experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Licenses or Certifications
None.
OTHER JOB REQUIREMENTS
None.
PREFERRED QUALIFICATIONS
None.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Planning and Land Use law
Township ordinances, policies, and procedures
Services provided by other departments
Skill in:
Verbal and written communication
Public presentations
Leadership and mentorship
Conflict resolution
Ability to:
Remain organized, multi-task, and prioritize workload
Delegate responsibilities
Explain to others the processes, policies, and laws related to the building, planning, zoning, land use, and ordinances in the Township
$63k-102k yearly est. 60d+ ago
Associate Director - Board of Directors
Vibe Credit Union 3.8
Associate director job in Novi, MI
Vibe Credit Union AssociateDirector Program As part of our continued commitment to leadership development and long-term strategic sustainability, we are excited to introduce the AssociateDirector Program at Vibe Credit Union. This initiative is designed to identify, mentor, and prepare qualified individuals for future service on our Board of Directors.
The program will offer emerging leaders an opportunity to gain firsthand insight into board governance, credit union operations, and the strategic responsibilities of board leadership. By investing in this program, we aim to ensure Vibe Credit Union remains strong, diverse, and forward-looking in its governance practices.
Definition of an AssociateDirector
An AssociateDirector of Vibe Credit Union is a member in good standing who has demonstrated a strong interest in actively participating in the credit union's governance.
Recruiting Process for an AssociateDirector
* All members of the Official Family, Senior Leadership Team, and Branch Managers are encouraged to identify individuals-whether members or community leaders within Vibe's service area-who may be
* interested in and well-suited for the AssociateDirector Program. Additionally, the Marketing Department
* may promote the program through the credit union newsletter or pursue other outreach efforts, as approved by the AssociateDirector Committee, to raise awareness and attract qualified candidates.
Becoming an Candidate for AssociateDirector
* Invitation to the AssociateDirector Program. A member may request participation in the Associate
* Director Program by submitting a letter of interest or may receive an invitation from the AssociateDirector Committee. The AssociateDirector Committee shall be composed of one representative appointed by the Board of Directors, one representative appointed by the executive management team, and any additional
* individuals designated by the Board. The current standing members of the AssociateDirector Committee are appointed by the Chair from the Board of Directors, and CEO/President.
* Application Materials and Background Check. To be considered, the member must submit a resume, and volunteer application. Additionally, the member must consent to Vibe Credit Union conducting a reasonable background check to verify qualifications. This includes, but is not limited to, authorization for Vibe Credit Union to obtain a consumer report and confirmation of bondability.
* Eligibility Questionnaire. All prospective candidates must complete an eligibility questionnaire as part of the application process.
* Candidacy Invitation. Upon review and approval by the AssociateDirector Committee, a member may be formally invited to become a candidate for the AssociateDirector Program.
Eligibility Requirements for Candidates
* The individual must be a member of Vibe Credit Union in good standing. A "member in good standing" is defined as someone who maintains at least one share account and has had no loan delinquencies-either personally or as a cosigner-within the previous 24 months.
* The individual must be deemed an acceptable bonding risk by a bonding company licensed to operate in the State of Michigan.
* The individual must not have been removed from any position as a director, officer, or employee of a
* financial institution by a federal regulator, a state regulator (excluding the Director of the Department of Insurance and Financial Services), or by a court of competent jurisdiction.
* The individual must not have been convicted of any crime involving dishonesty or breach of trust.
* The individual must not be habitually negligent in fulfilling financial obligations to the credit union or other creditors. "Habitually negligent" is defined as having no reported delinquencies in the past 24 months, no bankruptcy filings in the past seven years, and no more than two missed payments to any creditor within any twelve-month period.
* The individual must not have been convicted by, or found in violation by, a court of competent jurisdiction or the commissioner, of any law of the State of Michigan that is enforced or administered by the commissioner.
* If an individual ceases to meet any of these eligibility requirements while serving as a Candidate or AssociateDirector, he or she shall be immediately removed from that position.
* If an AssociateDirectors fails to attend three (3) consecutive regular Board meetings, the position may be declared vacant.
Responsibilities of a AssociateDirector
* AssociateDirectors are expected to review, understand, and agree to abide by the Board of Directors
* Responsibility Policy, which is established in accordance with the Michigan Credit Union Act. They must also sign the AssociateDirector Candidate Confidentiality Agreement as well as the Volunteer Service Agreement.
* AssociateDirectors are to maintain a high level of professionalism during Board meetings, events, and other activities to which they are invited. They are encouraged to actively participate in discussions, offering insight and perspective on behalf of the membership and in alignment with Vibe's vision, strategic direction, and commitment to safety and soundness. While AssociateDirectors contribute meaningfully to dialogue, they do not hold voting privileges at Board of Directors meetings.
$85k-108k yearly est. 60d+ ago
Director of State & Local Policy - Michigan
Enterprise Community Partners 4.5
Associate director job in Detroit, MI
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Summary
The MIDirector of State & Local Policy will lead the development and implementation of Enterprise's policy agenda in MI, focusing on Wayne County. This role will report directly to the VP, Central Midwest Market Leader. The position will be based in Detroit, working with key team members to organize advocacy efforts to advance our agenda. The position will have access to and interact with Enterprise's National State & Local Policy team, including other market-based staff focused on state and local policy efforts nationwide. The position will also coordinate local participation in national policy activities on issues such as the housing tax credit and other programs and legislation that affect the stability of low-income families and individuals.
Job Description
Responsibilities:
Lead state- and local-level policy work on appropriations, legislation, ordinances, ballot measures, and regulations in Michigan, with a focus on Wayne County.
Lead the development of the Enterprise's state, regional, and local policy agenda for the Michigan market, identify key policy priorities, and ensure priorities are aligned internally with the Enterprise's national agenda and externally with partners.
Identify key partners and cultivate relationships, in coalitions or campaigns, with advocacy organizations at the state and local levels.
Prepare advocacy materials such as written and oral testimony, white papers, fact sheets, case studies, and legislative summaries.
Refine and implement systems for soliciting comments and action from partners, including adapting and circulating letters of support for state and/or national legislation with appropriate partners.
Attend relevant briefings, meetings, and hearings and report back to market on progress and developments.
Support Enterprise's federal policy priorities by advocating to state and local officials and the Michigan Congressional Delegation on national issues such as LIHTC, NMTC, federal subsidy programs, and other issue areas, as requested. Participate in Enterprise's annual Lobby Day in Washington, DC.
Coordinate closely with Enterprise's National Director for State & Local Policy and our market-based network of State & Local Policy Directors to share information, policy issues, and best practices. Participate in State & Local Policy retreats two times per year.
Research policies, programs, incentives, and regulations that can promote and support affordable housing as part of a larger community development agenda.
Utilize data, research, and best practices to inform policies that increase affordable housing supply and access.
Coordinate strategic internal and external communications with support from the national communications team.
Provide written input on Michigan policy fundraising proposals with the resource development team.
Qualifications:
Undergraduate degree in public policy, economics, urban planning, real estate, or related field required
10+ years relevant work experience in public policy, urban planning, real estate, or a related field.
Preferred experience with affordable housing and/or housing policy in Michigan.
Demonstrated experience navigating legislative processes, working with government and elected officials, and advocating for specific policies at the state and local levels.
Demonstrated research experience.
Ability to analyze, synthesize, and translate complex information, orally and in writing, to influence the process and explain results to parties inside and outside the organization.
Strong interpersonal skills and ability to work effectively in a team or independently.
A self-starter who can manage multiple tasks simultaneously and in a fast-paced environment, often under stringent deadlines.
Strong PowerPoint and Excel skills and experience preparing presentations for various audiences.
Strong commitment to Enterprise's mission: ***************************
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family.
The base salary for this role is $106,000 to $130,000, depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
PLEASE NOTE: We are not able to provide sponsorship or relocation for this position.
#LI-NU1 #ID
$106k-130k yearly Auto-Apply 21d ago
Director of Reconstruction Services (ID# 451)
Volarify
Associate director job in Auburn Hills, MI
At Our Client, the core purpose is to positively impact lives-whether through rebuilding properties, supporting team growth, or delivering exceptional service to clients. The company empowers its people to take ownership of their work, lead with integrity, and drive meaningful change.
Our Client is seeking a Director of Reconstruction Services to lead the reconstruction team, drive operational excellence, and help shape the future of the organization. This role is ideal for a seasoned construction leader who thrives on both big-picture strategy and hands-on project execution.
If you're a motivated problem-solver who thrives on achievement and wants to make a lasting difference, this is your opportunity.
What Success Looks Like
Strong financial performance (profitable jobs, accurate forecasting, year-over-year growth).
Consistent operational excellence (projects completed on time, within budget, and minimal change orders).
High levels of client and stakeholder satisfaction (customer surveys, repeat/referral business, TPA scorecards).
A motivated, high-performing team with strong retention.
A safe and compliant work environment with an excellent safety record.
💰 Compensation: $100,000 base salary, with performance-based bonuses that can bring total compensation to $180,000+.
Responsibilities
As Director of Reconstruction Services, you'll oversee the Structure Department and ensure projects run smoothly, profitably, and with the highest quality standards.
Key Responsibilities:
Financial Leadership: Set departmental goals, manage budgets, and ensure profitability.
Operational Oversight: Drive performance across all reconstruction projects.
Client Relations: Partner with property owners, adjusters, agents, and stakeholders to maintain communication and alignment.
Project Support: Collaborate with Estimators and Project Managers on estimates, negotiations, and issue resolution.
Team Leadership: Hire, train, coach, and motivate staff while fostering cross-department collaboration.
Vendor Management: Build strong relationships with subcontractors and vendors; ensure efficient scheduling and resource allocation.
Quality & Compliance: Conduct site visits, monitor safety standards (MIOSHA/OSHA), and uphold Our Client's reputation for quality and integrity.
Growth & Innovation: Identify opportunities to increase sales, attend networking events, and develop SOPs to standardize best practices.
Qualifications
15+ years of Project Management and Estimating experience in construction or restoration.
Builder's License (or equivalent experience).
Bachelor's degree in Construction Management or a related field (or equivalent experience).
Strong knowledge of construction safety practices and compliance standards.
Proficiency in tools such as Microsoft Outlook, Xactimate, Dash, Encircle, Matterport, etc.
Familiarity with insurance program work and TPA processes.
Proven ability to manage diverse teams and deliver projects on time, on budget, and with superior quality.
Excellent communication, leadership, and organizational skills.
Willingness to work 7:00 am - 5:00 pm with flexibility for emergencies/on-call rotation.
Must live within 50 miles of Auburn Hills, MI.
About Our Client
Since 1986, Our Client has provided emergency restoration and reconstruction services across the Greater Detroit Metro Area and Southeast Michigan. From water and fire damage to full property rebuilds, the team is trusted to help people through their toughest days with compassion, expertise, and professionalism.
At Our Client, you're not just moving materials-you're helping rebuild homes, businesses, and lives. The company takes pride in fostering a culture where every team member can make a meaningful impact.
$100k-180k yearly 60d+ ago
VP of Market Operations
Together Women's Health
Associate director job in Grosse Pointe, MI
The VP of Market Operations is a key member of Together Women's Health (“TWH”) management team. This position reports to the COO and is responsible for the oversight of TWH day-to-day practice clinical and nonclinical operations. The VP of Operations provides direction to the field management team of TWH and Practice Medical Directors to ensure clinical and financial practice performance, while ensuring safe and efficient patient care. This position collaborates with the COO, the VP of Strategic Operations, functional department leads and practice management to resolve operational issues, identify and develop plans to capitalize on practice growth and EBITDA opportunities, monitors and executes action plans to maintain / improve employee and patient satisfaction in alignment with TWH's mission and values. Position has practice budget and P&L accountability.
Responsibilities
Develop and execute annual operating plans and goals for Together Women's Health clinics:
o Use data to track and optimize practice performance for key operational and financial KPIs.
o Analyze current center trends impacting net promoter score “NPS”.
o Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
Fulfill operational improvements, communications, and other general management responsibilities.
o Lead the creation and implementation of standardized processes and procedures for TWH.
o Deliver organic growth at the clinic level.
Lead Regional Directors (“RD”) to develop positive work relationships with all levels of management and other departments; work collaboratively with accounting, finance, marketing, RCM, HR, and business development teams.
Develop and maintain effective relationships with physicians consistent with TWH code of conduct and compliance commandments.
Build and maintain a team of knowledgeable, skilled team members who function in compliance with TWH mission and values.
Provide leadership to RD and Practice Manager direct reports and Practice Medical Directors.
o Lead team member development processes including mentoring, coaching, training, and
modeling appropriate leadership behaviors.
o Assist direct reports in overcoming any organizational obstacles encountered.
o Develop and foster a positive, fulfilling work environment within the practices, teams, and
regions.
o Develop and ensure effective implementation of all corporate programs including but not
limited to annual manager bonus process, awards and goals, continuous improvement
initiatives, and more.
o Identify and implement staffing plans that enable all direct reports to excel in their assigned
roles in a team environment.
o Review, analyze and implement staffing plans that promote the most effective use of teammates.
Responsible for hiring, retention, performance development, performance management, team member relations, disciplinary action and termination.
Collaborate with the VP of Strategic Operations on the planning for Large Capital Projects supporting new De Novo Locations and implementation of Service Line Expansions and or new or replacement equipment installations.
Accountable for practice budget and P&L responsibilities.
Create alignment amongst the partners within the business.
Qualifications
Proficient computer skills and proficiency in Microsoft Excel, Word, Outlook and PowerPoint.
Strong focus on process and efficiency gains.
Demonstrated experience and track record of successful fiscal and operating management experience.
Ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility.
Ability to work independently, delegate appropriately, and manage performance of others to meet set deadlines and deliverables.
Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization.
Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; a visionary; intellectually agile.
Demonstrated empathy and respect for teammates and patients.
Strong critical thinking and problem-solving skills to identify issues, propose solutions, and make sound decisions in a timely manner.
Handles confidential information always using discretion and judgement.
Travel: Up to 50% US based, to practice locations, overnight travel required. Some travel is required with short notice and may require weekend, late morning, or late evening travel.
Talents you'll bring to TWH:
(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)
Bachelor's Degree preferred or 10+ years in multi-unit health care leadership equitant
2-5 years in multi-site healthcare leadership required
Clinical background in healthcare highly desired
Experience in developing leaders and working alongside a provider population
Superior patient care service and problem-solving skills.
Ability to develop strong and supportive working relationships with a wide variety of people and backgrounds.
Experience and confidence in leading a team of 100.
Exceptional written and oral presentation skills; ability to present concisely and with detail.
Strong interpersonal and communication skills; experience in communicating key data
Understanding of business functions, ability to read, interpret and take action on profit/loss data, understanding of how to create a basic business action plan to impact results.
Strong organizational skills
Compensation will be competitive and commensurate with experience and will include a base salary and performance-based bonus (dependent on experience). We offer an attractive comprehensive benefits package, including medical, dental, vision, and 401K benefits (with match).
Qualified Applicants may apply for consideration!
More About TWH:
Together Women's Health (TWH) was created to be a leading network of integrated women's healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other women's health centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients. Recognizing a commonality among clinicians in the evolving women's health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Women's Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential. Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, experienced Board of Directors, and strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in women's health.
OUR MISSION
To improve the lives of our healthcare partners and their patients.
OUR VALUES
Trust
- We operate with integrity each day by doing the next right thing - for the patient and the business.
Respect
- It's not what you say, it's how you make them feel. We listen and always care.
Collaboration
- We are one team with a shared vision of success. No one of us is as effective as all of us.
Inspired
- We bring enthusiasm and passion to the workplace. We believe we can achieve anything.
Accountability
- We are responsive and keep our promises to our patients, our partners, and one another.
Excellence
- We are committed to exceeding expectations and advancing the patient experience in all that we do.
Compensation will be competitive and commensurate with experience and will include a base salary and performance-based bonus (dependent on experience). We offer an attractive comprehensive benefits package, including medical, dental, vision, and 401K benefits (with match).
Qualified Applicants may apply for consideration!
More About TWH:
Together Women's Health (TWH) was created to be a leading network of integrated women's healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other women's health centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients. Recognizing a commonality among clinicians in the evolving women's health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Women's Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential. Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, experienced Board of Directors, and strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in women's health.
OUR MISSION
To improve the lives of our healthcare partners and their patients.
OUR VALUES
Trust
- We operate with integrity each day by doing the next right thing - for the patient and the business.
Respect
- It's not what you say, it's how you make them feel. We listen and always care.
Collaboration
- We are one team with a shared vision of success. No one of us is as effective as all of us.
Inspired
- We bring enthusiasm and passion to the workplace. We believe we can achieve anything.
Accountability
- We are responsive and keep our promises to our patients, our partners, and one another.
Excellence
- We are committed to exceeding expectations and advancing the patient experience in all that we do.
$130k-221k yearly est. Auto-Apply 5d ago
Director of Camp Services
Archdiocese of Detroit 4.3
Associate director job in Detroit, MI
SUMMARY The Director of Camp Services is a critical leadership role responsible for the comprehensive management of Camp Ozanam and Camp Stapleton, overseeing year-round operations, camp programming, staff development, enrollment, marketing, camp rentals, and compliance with local, state, and national camp rules and standards. Our Mission Embracing Gospel Values, SVdP Detroit empowers children through transformational experiences at Camp Ozanam, cultivating personal growth, a deep connection to nature and strong interpersonal skills in a safe and nurturing environment. REQUIRED: Minimum of two year of residential camp experience is a pre-requisite for this position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Exemplify the elements of SVdP: Spirituality, Friendship and Service in all phases of work
Advance the mission, goals, and objectives in all applicable strategic plans
Support / Live / Adhere to the “Rule” and teachings set forth by Frederic Ozanam
Effectively communicate to SVdPD staff any new, changed, or eliminated, process, procedure, program, or resolution
Ability to work well with others
Strategic Leadership and Operations Management
Provide overall strategic direction for camp operations, including year-round planning and summer programming
Manage a team of 25+ staff members, including year-round and seasonal employees
Facilitate monthly Camp Committee meetings and provide regular organizational updates to the CEO
Develop and maintain relationships with donors, Vincentian Conferences, partner organizations, families, and community stakeholders
Staff Recruitment and Development
Lead comprehensive staff recruitment efforts, including:
International and domestic staff recruitment
Marketing outreach to colleges, schools, and community organizations
Conducting interviews, background checks, and contingent job offers to year-round and seasonal staff
Coordinate staff training and orientation, ensuring compliance with American Camp Association (ACA) and state training standards
Conduct annual performance reviews and staff evaluations
Manage 2 year-round direct reports and an additional 5 summer seasonal direct-reports
Enrollment and Family Engagement
Oversee camper recruitment and enrollment process
Coordinate enrollment gatherings with Vincentian partners
Manage communication with camper families through newsletters, surveys, and special events
Develop and implement family engagement strategies, including holiday events and family support programs
Compliance and Licensing
Ensure full compliance with:
State licensing requirements
American Camp Association (ACA) standards
Summer Food Service Program (SFSP) regulations
Health department guidelines
Maintain comprehensive documentation for local, state, and ACA inspections
Complete required reports and maintain up-to-date licensing documentation
Financial Management
Develop and manage annual camp budget
Prepare monthly financial reports for review by CEO
Manage credit card expenses and financial reporting
Track and report volunteer hours
Coordinate with Development Director on grant submissions and reporting
Develop restricted project and capital investment plans
Marketing and Fundraising
Develop annual marketing strategy
Manage social media presence and newsletter content
Create annual camp theme and recruitment materials
Support fundraising efforts through grant writing, donor communication, and special events
Program Development
Design and implement camp programming
Support the development of camp curriculum and activity plans
Coordinate special events like Camp Work Day, Vincentian Day, and Christmas Party
Summer Operations
Oversee daily camp operations during summer programming
Manage camper check-in and check-out processes
Coordinate transportation and ensure camper safety
Conduct daily leadership team meetings
Manage meal planning and food service operations
Facilities and Infrastructure Oversight
Manage two camp locations: Camp Ozanam and Camp Stapleton
Develop and maintain a comprehensive capital and major maintenance planning document
Manage Camp Facilities and Grounds Coordinator who oversees annual maintenance and safety inspections to:
Prioritize capital investments
Develop annual maintenance budgets
Plan facility upgrades and renovations
Ensure compliance with all safety and accessibility standards
Manage camp-related technology systems
Rental Operations
Manage Rental and Registration Coordinator who oversees the year-round rental program for various groups, schools, sports teams, youth groups and weddings. Duties include:
Develop and update rental vendor booklets
Negotiate and prepare annual rental contracts
Coordinate with maintenance team to ensure facilities are rental-ready
Manage rental revenue recognition and financial tracking
Prepare facilities for incoming rental groups, ensuring cleanliness and proper setup
Environmental and Safety Considerations
Implement and maintain comprehensive safety protocols
Ensure proper maintenance of emergency response equipment
Coordinate with local emergency response agencies
QUALIFICATIONS
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in camp management software and digital communication tools
Understanding of youth development principles
Commitment to the Vincentian mission and service-oriented programming
EDUCATION and/or EXPERIENCE
Bachelor's degree in Education, Social Work, Nonprofit Management, or related field
Minimum two years of management experience in a camp setting
Minimum five years of experience working with children
For any questions, please contact Gabby Hornak at ***********************.
$76k-126k yearly est. Easy Apply 60d+ ago
Partnership - Thought Leadership Associate Director
UHY 4.7
Associate director job in Sterling Heights, MI
JOB SUMMARYThe National Tax Operations AssociateDirector will play a key internal role focused on supporting our tax teams with complex partnership returns. This position is designed for someone with strong technical expertise who can serve as a resource to staff and partners, especially when it comes to reviewing challenging returns, addressing technical issues, and helping standardize workpapers and processes across the firm.
This role is highly collaborative and will involve working closely with various teams to ensure consistency and quality in our partnership compliance work. It also includes staying current on relevant legislation and court rulings and sharing those insights internally to keep our teams informed and aligned.
Although primarily internally focused, this role may occasionally be involved in client-facing work when a high level of technical insight is needed. The position carries billable hour responsibilities, and while travel is expected to be minimal, it may be required on occasion
Technical Review & Oversight
Review complex partnership tax returns and supporting workpapers for accuracy, completeness, and compliance
Identify and resolve high-level technical issues, escalating when necessary
Serve as the firm's subject matter expert on partnership tax compliance and reporting
Process & Standardization
Evaluate and enhance workpaper templates, documentation standards, and return preparation processes
Lead initiatives to standardize and streamline tax workflows across offices
Collaborate with technology and operations teams to implement automation and efficiency tools where appropriate
Internal Support & Collaboration
Provide ongoing support to tax staff and partners on partnership tax matters
Deliver technical training and coaching to improve team expertise and confidence in handling complex partnership engagements
Develop and distribute technical guides, process documentation, and updates as needed
Research & Communication
Monitor and interpret new tax legislation, regulatory developments, and key court decisions related to partnerships
Communicate relevant updates across the firm, including practical guidance and implications for our clients and our operations
Represent the firm in select thought leadership opportunities and industry forums
Client Engagement
Participate in client consultations involving highly complex partnership structures or unique tax issues as needed
Support business development efforts through technical input and strategic recommendations when appropriate
Supervisory responsibilities
May supervise subordinate staff
Work environment
Work is conducted in a professional office environment with minimal distractions
Physical demands
Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
Must be able to lift up to 15 pounds at a time
Travel required
Limited travel may be requested for attending events, conferences, or internal meetings
Required education and experience
Bachelor's degree in accounting, finance, or a related field
10+ years of relevant experience
8+ years of progressive tax leadership experience in a CPA firm or related professional service environment
CPA license
Responsible for completing the minimum CPE credit requirement
Extensive technical knowledge of Subchapter K, including basis and capital accounts, complex allocations, and tiered structures
Proven experience reviewing complex partnership returns and workpapers
Demonstrated ability to lead and support internal tax teams
Strong communication skills with the ability to explain technical issues clearly and concisely
Preferred education and experience
Advanced degree (Master's) or additional relevant certifications
Experience with tax process improvement, standardization, or automation initiatives
Familiarity with tax compliance systems and workflow tools (e.g., CCH Axcess)
Prior experience in a national or multi-office CPA firm environment
Exposure to or participation in firm-wide tax training, technical updates, or policy development
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
$97k-119k yearly est. Auto-Apply 60d+ ago
Director of Operations, The Department at Hudson's
Forte Belanger 4.0
Associate director job in Detroit, MI
The Director of Operations will be successful when: * They establish the operational gold standard for one of Detroit's most significant new venues, ensuring every event-from intimate gatherings to large galas for 2,000 guests-is executed with flawless precision and world-class service.
* Success in this role means consistently achieving financial and operational excellence, fostering a strong, professional, and long-term operations team through dedicated mentorship and coaching, and acting as the primary, highly respected liaison between the venue operations, property management (Bedrock), corporate partners (like GM), and the hotel team (The Detroit EDITION hotel).
* Personally, and professionally, success is defined by leading by example, solving problems innovatively in a dynamic mixed-use environment, and taking immense pride in defining the service legacy for a landmark property that is redefining the city's skyline.
What You Will Do
* Lead all food and beverage operations across tenant services, the café amenity, and private events with a focus on exceptional hospitality, operational discipline, and consistent delivery of a Gold Standard experience.
* Establish strong systems, processes, and service standards that drive consistency, support growth, and create a foundation for world-class guest service.
* Maintain a visible leadership presence by spending meaningful time on the floor, supporting teams, removing obstacles, and ensuring every detail reflects the property's elevated expectations.
* Balance hands-on leadership with high-level operational planning, knowing when your presence in the operation drives excellence and when strategic focus is needed to advance long-term initiatives.
* Build a culture of accountability through clear expectations, coaching, follow-through, and an ability to see commitments through to completion.
* Partner closely with building leadership, property management, and tenant partners to anticipate needs, strengthen relationships, and elevate overall experience throughout the property.
* Oversee financial performance including labor planning, cost controls, inventory practices, and revenue optimization for daily operations and private events.
* Lead operational planning for private events, including staffing, event flow, service readiness, and client experience, ensuring each event reflects the high standards of the venue.
* Develop, mentor, and empower a high-performing hospitality team with a focus on skill building, professional growth, and a strong sense of pride in their work.
* Optimize and steward the physical spaces, ensuring every venue environment is well maintained, guest ready, and aligned with premium brand expectations.
* Drive adoption and effective use of tools, technology, and reporting to improve scheduling, forecasting, communication, and operational clarity.
* Champion a continuous improvement mindset by identifying opportunities, implementing solutions, and reinforcing practices that raise the bar for service, efficiency, and team engagement.
WHAT IMPACT YOU WILL MAKE
Operational Excellence & Innovation
* Oversee all day-to-day operations for the 56,000+ square feet of customizable event space, ensuring rigorous SOPs for all setup/breakdown, maintenance, and facility logistics are consistently applied.
* Champion new technology and equipment to enhance guest experiences and find operational efficiencies, ensuring seamless functionality of cutting-edge audiovisual systems.
* Plan and manage event and facility logistics, ensuring efficient and successful flow for events ranging from six to 2,000 guests.
Stakeholder & Strategic Collaboration
* Support the Vice President of Hospitality in driving key initiatives across the wider development.
* Ensure campus-wide satisfaction for all Food, Beverage, and Hospitality provided by Forte Belanger meets ownership, tenants, clients, and key stakeholder expectations.
* Actively collaborate with onsite sales partners in achieving sales goals and translating client visions into operational reality.
* Serve as the primary facilities liaison with property management (Bedrock), managing expectations and fostering strong working relationships.
Leadership, Coaching, & Culture
* Serve as a leader who leads by example, embodying the professionalism, rigor, and collaborative spirit expected of the team.
* Mentor and coach team members, investing in staff development to build a professional, highly skilled, and long-term operations team.
* Act as a hands-on problem solver who is innovative and thinks outside the box to quickly resolve unforeseen challenges and continuously elevate the guest experience.
* Cultivate a collaborative and hard-working team environment that takes pride in delivering world-class service.
WHO YOU ARE
* A polished, experienced hospitality leader who thrives in dynamic environments and holds a high bar for service, professionalism, and guest experience.
* Someone who leads by example, stays connected to the operation, and understands that being present for your team builds trust, consistency, and results.
* A committed operator who follows through, holds themselves and others accountable, and ensures that what is started is completed with excellence.
* A resourceful problem solver who anticipates needs, stays calm under pressure, and finds solutions that support both guest experience and operational efficiency.
* A strong coach who develops talent, provides clear feedback, builds confidence, and creates pathways for team members to grow and succeed.
* A strategic thinker who can move fluidly between big-picture planning and hands-on leadership, knowing when to step in and when to guide from a higher level.
* A meticulous steward of space who takes pride in presentation, ambiance, and operational readiness at every touchpoint.
* An excellent communicator who builds strong relationships with property leaders, tenant partners, and internal teams through clarity, consistency, and trust.
* A financially savvy operator who understands labor efficiency, cost controls, and how to drive performance without compromising the guest experience.
* A growth-minded professional who embraces innovation, welcomes feedback, and is energized by raising standards and elevating the overall experience of a flagship property.
Additional Requirements
* Demonstrated ability to be innovative and think outside the box in an operational setting, coupled with a strong collaborative and hard-working ethos.
* Exceptional organizational, communication, and interpersonal skills with a demonstrated ability to lead, motivate, and manage diverse teams through mentoring and coaching.
* A desire to embrace new technology and equipment for enhancing service delivery and improving operational efficiency.
* Must thrive in a fast-paced entrepreneurial culture.
* Highly motivated, self-directed, and results driven.
* Ability to organize, motivate, and lead a team in order to achieve results.
* Excellent communication and influencing skills.
Education, Training, and Experience:
* Education requirement: Bachelor's degree in hospitality management, business administration, or a related field is preferred.
* Years of experience: Minimum of 7-10 years of progressive leadership experience in operations management for a luxury hotel, major convention center, large-scale special event venue, or high-end mixed-use commercial property. Proven expertise in managing complex events, high-end food and beverage operations, advanced AV technology, and robust facility logistics is also required.
Preferred training:
* Training in the application of Artificial Intelligence (AI) and automation within hospitality operations, focusing on enhancing customer experience, streamlining operations, and improving decision-making processes (e.g., courses like those offered by eCornell on AI in Hospitality).
* Courses related to managing technology infrastructure and leveraging data analytics for demand forecasting, inventory management, and optimizing staff allocation in a large-scale venue environment.
* Preferred certifications: ServSafe Certification, Court of Master Sommeliers Level 1
* Travel requirements: No regular out-of-state travel is required. Occasional travel may be necessary for specific business development activities, such as attending trade shows and industry events, as well as for relevant training seminars. The frequency and duration will be discussed during the interview process for clarity.
#IND102
#LI-DNI
$74k-93k yearly est. 54d ago
Director of Service
The Dixboro Project
Associate director job in Ann Arbor, MI
Job DescriptionDescription:
The Dixboro Project is a sprawling visionary concept in the historic village of Dixboro, Michigan. Our spaces invite you to experience the intersection of world-class dining, transformational hospitality, and abundant nature. The Dixboro House is the restaurant arm of this unique project - carved out of the bones of the original barn structure originally erected in 1880. The century old barn has been restored to feature exposed 140 year old timbers, a gambrel vaulted ceiling and the original stone fireplace, and modern kitchen providing a familiar comfort to our guests.
The Boro is the our side-door takeout arm of The Dixboro Project - An all day café featuring woodfired pizzas, takeaway meals, a full range of expertly baked goods, Roos Roast coffee, adult beverages, and much much more.
Our service is guided by our commitment to excellence. We are serious about our service - working with synchronicity to stage and deliver a consistently excellent experience for each guest that walks through our doors. We act out every step of service with intention and soigné. Never rushed and always poised, confident and informed. We do this with accuracy, pride, unwavering consistency, and a bias towards learning and continuous growth.
The Director of Service is an experienced hospitality leader who pairs strategic vision with an uncompromising command of the details that define exceptional guest experiences across The Dixboro Project. This role is rooted in disciplined preparation, operational rigor, and thoughtful execution - consistently setting the conditions for service that exceeds expectations and leaves a lasting impression.
Working alongside the team, the Director of Service builds and protects the structures, systems, and training required for consistent, high-level performance. Through demonstrative leadership and clear standards, they develop talent, elevate execution, and ensure our service reflects the promise of our mission and values - delivering transformational hospitality and world-class service at every touchpoint.
CORE RESPONSIBILITIES
Leadership
Be the steward and protector of The Dixboro Project's standards of excellence, responsible for developing and coaching team members at all levels to consistently meet and uphold our service expectations, values, and culture of care.
Safeguards the tone of the operation, ensuring leadership teams are aligned and executing to standard daily through the frontline.
Consistently models excellence, coaching decisively when standards slip, and reinforcing consistency across every shift and revenue center of the property.
Maintains a constant pulse on the work environment and dining room culture, proactively identifies and corrects behaviors, systems, or practices that undermine professionalism or performance.
Leads strategic planning and hands-on implementation for service initiatives that drive continuous devdirwecelopment of our team. Create, communicate, and uphold clear operating procedures to ensure every launch is disciplined, thorough, and delivered at the highest level of excellence.
Service
Onboards and develops all service team members. Orients new hires and supports performance management throughout the employee lifecycle.
Develops and establishes SOPs to ensure clarity of expectations in service.
Continuously evaluating and refining the Sequence of Service for each dining concept - pushing and driving initiatives that elevate the guest experience while maintaining consistency.
Responsible for evaluating all service needs and ensuring that we are equipped and prepared to handle each aspect of service on a daily basis - removes obstacles and creates solutions.
Observe all touchpoints of service, takes action in order to execute our standard consistently and meet our financial goals simultaneously.
Hospitality
‘A place to remember' is one that makes our guests feel special and truly cared for during their visits. The Director of Service engineers opportunities to demonstrate that care at each touchpoint; from the greeting at valet to recovery and follow up emails.
Builds meaningful, lasting relationships with guests, deepening loyalty and reinforcing The Dixboro Project's role as a cherished gathering place within the community.
Develop tools and resources that instill and reinforce transformational hospitality moments with purpose, creating moments of surprise, recovery, and generosity that leave a lasting impression.
Maintains a visible, intentional floor presence, modeling warmth, attentiveness, and elevated service that inspires the team to lead with care.
Guides and supports team members in real time, empowering them to deliver hospitality that is not transactional, but truly transformational.
Uses leadership presence strategically - knowing when and where to show up to have the greatest impact on the team, the guest experience, and the business objectives.
Training & Development
Leads the development, execution, and ongoing evolution of training materials for all service-driven departments, continuously raising the bar on sequence and styles of service.
Protects consistency in service by ensuring training standards are never compromised for convenience or expediency.
Sets clear expectations for training accountability, ensuring leaders and trainers are equipped with current materials and aligned on how new team members are developed for success.
Creates opportunities for continuous education for each department to grow their knowledge of food, beverage, and service to guide the best possible guest experience.
Financial
Drives financial performance in both dining concepts by increasing guest satisfaction, guest check average, and salesmanship.
Leads with a business-minded approach to drive revenue and support budget adherence.
Oversees end-of-day procedures, cash handling, and reporting with accuracy and accountability.
Requirements:
Proven experience as a Director or General Manager in the hospitality industry.
Extensive general experience in the restaurant industry.
Demonstrate self-management skills and emotional intelligence.
Knowledge of restaurant operations and familiarity with restaurant management software and POS systems.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to work in a fast-paced environment.
Embrace mistakes as learning opportunities and maintain a growth mindset.
Ability to stand and walk for long periods of time.
$73k-122k yearly est. 17d ago
Service Director
Otter Base 4.1
Associate director job in Madison Heights, MI
Job Description Description: The Service Director oversees all aspects of the service department to ensure operational excellence, customer satisfaction, and compliance with industry standards. This role includes managing service staff, optimizing workflows, promoting cross-division collaboration, and maintaining strong client relationships. Reporting to the Vice President of Operations, the Service Director plays a key role in aligning and improving service operations across teams.
Responsibilities/skills:
Service Operations Management - Oversee daily service operations, ensuring efficiency, quality, and adherence to company procedures and industry best practices.
Team Leadership and Development - Lead, mentor, and develop the service team through effective training, performance management, and goal setting to maintain a skilled, motivated workforce.
Customer and Relationship Management - Serve as the primary point of contact for service inquiries, building and maintaining strong client relationships, and promoting additional service opportunities.
Compliance, Safety, and Financial Oversight - Ensure all service activities meet safety regulations, legal requirements, and company financial goals through careful review of expenditures and adherence to standards.
Cross-Departmental Coordination and Project Support - Collaborate with internal teams to align scheduling, project execution, and estimating efforts, supporting seamless operations and consistent client satisfaction.
Qualifications:
A minimum of 10 years of experience in electrical construction, including supervisory responsibilities, or possession of a related technical degree.
Demonstrated leadership capability in managing teams effectively and fostering a culture of collaboration and safety.
Extensive knowledge of electrical systems, construction methodologies, and applicable industry codes, including the National Electrical Code (NEC).
Exceptional communication and interpersonal skills, with the ability to engage effectively with clients, field personnel, and executive leadership.
Strong analytical and problem-solving abilities to address project challenges and ensure successful outcomes.
$83k-128k yearly est. 10d ago
Director of Vision Insurance Services- Green Bay, WI/Detroit, MI
Fielmann USA
Associate director job in Mount Clemens, MI
Job Description
Onsite Role- Green Bay, WI and Detroit, MI.
Responsible for leading all strategic and operational aspects of Fielmann USA's insurance division, Fielmann Vision Insurance d/b/a Single Vision Solutions (SVS). Expand participation in SVS insurance plans, develop new insurance products, lead outbound sales strategy, and deliver a superior experience to members, groups/brokers, and providers. Drive growth by developing broker channels, supporting retail store enrollment efforts, and cultivating employer and affiliate partnerships.
DUTIES AND RESPONSIBILITIES:
STRATEGIC DIRECTION
• Define and execute the strategic growth plan for Fielmann Vision Insurance, to include increasing plan participation and revenue
• Serve as the key architect of plan design, pricing models, and market positioning to ensure competitive and customer friendly offerings
• Lead product development initiatives, including ancillary programs (e.g., safety eyewear, school grants)
• Identify and pursue new sales opportunities through employer groups, store programs, and external partnerships
• Build and manage a comprehensive broker and agent program, including commission structures, outreach, and onboarding
• Oversee development and distribution of sales collateral, presentations, and standard pricing tools to support sales efforts
• Partner with and support retail leadership to drive in-store enrollment and upsell strategies
• Establish and track enrollment and sales KPIs to guide marketing and outreach initiatives
• Monitor compliance with insurance regulations and company policies
• Act as primary contact for regulatory compliance and operational audits
LEADERSHIP & FINANCIAL ACCOUNTABILITY
• Lead the team responsible for both member services and business expansion
• Oversee day-to-day operations including claims, billing, enrollment, credentialing, premium invoicing, and provider services
• Ensure all activities align with applicable state and federal regulations, contract requirements, and internal policies
• Lead resolution of member and provider issues related to coverage, eligibility, and benefit interpretation
• Represent Fielmann Vision Insurance in strategic discussions with brokers, group clients, and regulatory entities (e.g., DIFS, NAVCP, NGL)
• Maintain knowledge of optical industry trends and competitive landscape
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
• Bachelor's degree in business administration, healthcare management or related field
• 5+ years of experience in vision insurance or healthcare services
• In-depth knowledge of vision insurance products and industry standards
• Combined vision insurance expertise with strong sales acumen
• Strong leadership and team management skills, with the ability to motivate and inspire others
• Excellent communication and interpersonal skills, with the ability to build relationships and influence performance
• Exceptional organizational and time management skills, with the capacity to prioritize and manage multiple tasks simultaneously
• Strong problem solving and critical thinking skills
• Flexibility and adaptability to work in a fast-paced, dynamic environment
• Strong ability to analyze data and trends including root cause analysis
• Able to speak publicly and present to groups
• Proficiency with MS Office Suite of programs
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Able to read and write at a high school graduate level
• Able to lift 10 to 20 pounds
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
How much does an associate director earn in West Bloomfield, MI?
The average associate director in West Bloomfield, MI earns between $69,000 and $144,000 annually. This compares to the national average associate director range of $79,000 to $164,000.
Average associate director salary in West Bloomfield, MI
$99,000
What are the biggest employers of Associate Directors in West Bloomfield, MI?
The biggest employers of Associate Directors in West Bloomfield, MI are: