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Become An Associate

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Working As An Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $76,000

    Average Salary

What Does An Associate Do

An associate can be a junior staff member of a variety of different departments or teams inside a company. Commonly, there are sales associates that sell retail products and goods.

How To Become An Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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1,285 Associate jobs More

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Real Associate Salaries

Job Title Company Location Start Date Salary
Associate Skadden, Arps, Slate, Meagher & Flom LLP New York, NY Aug 29, 2016 $315,000
Associate Cleary, Gottlieb, Steen & Hamilton, LLP New York, NY Aug 24, 2016 $315,000 -
$335,000
Associate Proskauer Rose LLP New York, NY Sep 16, 2016 $300,000
Associate OEP Capital Advisors L.P. New York, NY Jan 13, 2015 $300,000
U.S. Associate Linklaters LLP New York, NY Sep 15, 2016 $300,000
Associate (Quantitative Researcher) Ajo LP Boston, MA Apr 23, 2015 $300,000 -
$400,000
Associate Weil, Gotshal & Manges LLP CA Oct 01, 2015 $290,000
Associate Weil, Gotshal & Manges LLP New York, NY Aug 26, 2016 $290,000
Associate Weil, Gotshal & Manges LLP New York, NY Aug 25, 2016 $290,000
Associate Shearman & Sterling LLP Washington, DC Mar 02, 2016 $290,000
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Top Skills for An Associate

CustomerServiceSkillsStockMerchandiseFinancialStatementsProceduresSafetyStandardsEnsureComplianceSalesFloorRealEstateCounselDueDiligenceCreditCardDataEntryAuditAdditionalFoodPreparationPhoneCallsPersonalInjuryLegalResearchCustomerSatisfactionPalletJack

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Top Associate Skills

  1. Customer Service Skills
  2. Stock Merchandise
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Follow, and apply directions Use of training in daily job assignment Customer service skills
  • Labeled overstock merchandise, scanning merchandise daily, adjusting inventory levels in perpetual inventory system, and executing company programs.
  • Assisted in preparing financial statements and related disclosures.
  • Uphold accountability of team to policies and procedures and regularly offer feedback to assist in team's overall growth.
  • Provide team leadership and ensure staff maintains facility cleanliness and pet health and safety standards.

Top Associate Employers

What Kind Of Companies Hire an Associate

  1. Walmart
  2. Panera Bread
  3. Amazon.com
  4. The Home Depot
  5. Kohl's
  6. Kmart
  7. Macy's
  8. Target
  9. Amazon Fulfillment Services, Inc.
  10. Ross Stores
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