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Associate vs sales associate

The differences between associates and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for an associate include customer service, sales floor and patients. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Associate vs sales associate overview

AssociateSales Associate
Yearly salary$69,556$32,167
Hourly rate$33.44$15.46
Growth rate--
Number of jobs569,041579,849
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does an associate do?

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Associate vs sales associate salary

Associates and sales associates have different pay scales, as shown below.

AssociateSales Associate
Average salary$69,556$32,167
Salary rangeBetween $34,000 And $140,000Between $21,000 And $47,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkNew York
Best paying companySimpson Thacher & BartlettBarclays
Best paying industry-Manufacturing

Differences between associate and sales associate education

There are a few differences between an associate and a sales associate in terms of educational background:

AssociateSales Associate
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Associate vs sales associate demographics

Here are the differences between associates' and sales associates' demographics:

AssociateSales Associate
Average age4141
Gender ratioMale, 50.4% Female, 49.6%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between associate and sales associate duties and responsibilities

Associate example responsibilities.

  • Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
  • Manage customer resolutions associate with flight reservations.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Help drive sales by providing excellent customer service in gourmet cheese, wine, beer, and coffee departments.
  • Utilize teamwork, communication, customer service, responsibility, and organizational skills.
  • Work according to ISO standards.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Associate vs sales associate skills

Common associate skills
  • Customer Service, 16%
  • Sales Floor, 13%
  • Patients, 10%
  • Cleanliness, 8%
  • Windows, 4%
  • HR, 4%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%