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Associate vs technician/sales associate

The differences between associates and technician/sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $35,654 average annual salary of a technician/sales associate.

The top three skills for an associate include customer service, sales floor and patients. The most important skills for a technician/sales associate are sales floor, retail environment, and ladders.

Associate vs technician/sales associate overview

AssociateTechnician/Sales Associate
Yearly salary$69,556$35,654
Hourly rate$33.44$17.14
Growth rate--
Number of jobs569,041322,748
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 44%
Average age4141
Years of experience--

What does an associate do?

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

What does a technician/sales associate do?

A technician/sales associate is someone who promotes the products or services of an enterprise through customer service. Sales associates are in charge of greeting the customers and guiding them through the products. They are the ones who provide answers to questions from customers, ensuring a pleasant experience for the guests. It is also part of their job to process the payment of the customers and package their purchased goods. They need to develop skills in customer service, communication, and sales strategy.

Associate vs technician/sales associate salary

Associates and technician/sales associates have different pay scales, as shown below.

AssociateTechnician/Sales Associate
Average salary$69,556$35,654
Salary rangeBetween $34,000 And $140,000Between $18,000 And $69,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateNew YorkNew York
Best paying companySimpson Thacher & BartlettYahoo
Best paying industry-Manufacturing

Differences between associate and technician/sales associate education

There are a few differences between an associate and a technician/sales associate in terms of educational background:

AssociateTechnician/Sales Associate
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Associate vs technician/sales associate demographics

Here are the differences between associates' and technician/sales associates' demographics:

AssociateTechnician/Sales Associate
Average age4141
Gender ratioMale, 50.4% Female, 49.6%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 7.7% White, 56.8% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between associate and technician/sales associate duties and responsibilities

Associate example responsibilities.

  • Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
  • Manage customer resolutions associate with flight reservations.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Help drive sales by providing excellent customer service in gourmet cheese, wine, beer, and coffee departments.
  • Utilize teamwork, communication, customer service, responsibility, and organizational skills.
  • Work according to ISO standards.
  • Show more

Technician/sales associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Provide apple sales and service.
  • Used Linux for hardware testing and monitoring.
  • Assist customers with system restores for windows operating system.
  • Work to expand apple sales through training and coaching.
  • Perform routine inspection, testing, and repair of smartphones and other mobile devices.
  • Show more

Associate vs technician/sales associate skills

Common associate skills
  • Customer Service, 16%
  • Sales Floor, 13%
  • Patients, 10%
  • Cleanliness, 8%
  • Windows, 4%
  • HR, 4%
Common technician/sales associate skills
  • Sales Floor, 36%
  • Retail Environment, 23%
  • Ladders, 14%
  • Profitable Sales, 11%
  • Tech Services, 5%
  • Technology Sales, 3%