** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
We are seeking a highly motivated Process Excellence Champion/Manager to lead the creation, development, and execution of end-to-end foundational Strategic Sourcing business process frameworks across our organization. This individual will work closely with senior leadership to design and implement strategic initiatives that enhance operational efficiency, quality, and performance across key business functions. Reporting directly to the VP of Strategic Sourcing, the Process Excellence Manager will be responsible for establishing a structured approach to process improvement, managing metrics for successful implementation, and training cross-functional teams on process standards.
The ideal candidate will possess a deep understanding of process excellence methodologies (Lean, Six Sigma, etc.), program management, and have a proven track record in developing and implementing process frameworks that deliver measurable business results in Procurement. You will drive a culture of continuous improvement while ensuring that key metrics and KPIs are tracked and optimized across the organization.
Key focus areas include end-to-end process lifecycle, supplier relationship management, business continuity and risk management, supplier selection processes, market intelligence and financial reporting, organization governance and skills development roadmap.
**Key responsibilities include:**
Process Framework Development:
+ Design and implement a scalable and sustainable business process framework that aligns organizational goals. This framework will focus on increasing efficiency, reducing waste, and improving overall quality across key business functions.
+ Define and document standard operating procedures (SOPs) and best practices to ensure consistency and clarity across teams.
Process Improvement & Execution:
+ Lead the execution of key process improvement initiatives, ensuring that the framework is embedded across departments (e.g., operations, HR, finance, product development).
+ Conduct process mapping and root cause analysis to identify bottlenecks, inefficiencies, and areas for improvement.
+ Develop and lead process optimization projects using process excellence methodologies such as Lean, Six Sigma, or Agile.
Training & Knowledge Sharing:
+ Develop and implement training programs to educate and upskill teams on process excellence principles, tools, and best practices.
+ Act as a subject matter expert (SME) in process excellence, providing coaching and guidance to departmental leaders and teams.
+ Facilitate workshops and cross-functional meetings to foster a culture of continuous improvement and process optimization.
Metrics & Performance Management:
+ Define and manage a set of key performance indicators (KPIs) and metrics to monitor the success and impact of process improvements.
+ Use data and metrics to measure the effectiveness of implemented processes, identifying areas for further optimization or recalibration.
+ Provide regular reporting to the VP and other senior leadership on progress, success, and challenges of process excellence initiatives.
Change Management & Stakeholder Engagement:
+ Champion change management efforts to ensure smooth adoption of new processes and practices across teams.
+ Work closely with senior leadership and functional managers to gain buy-in and alignment on process improvement initiatives.
+ Influence and engage key stakeholders across various functions to ensure alignment with process excellence goals.
Continuous Improvement Culture:
+ Foster a culture of continuous improvement throughout the organization, ensuring that process excellence becomes embedded in everyday operations.
+ Stay up to date with industry best practices, emerging trends, and process improvement tools to bring innovative solutions to the organization.
**Qualifications**
+ Bachelor's degree in supply chain, Business, Engineering, or related field (MBA preferred).
+ 5+ years of experience in procurement, supplier management, or process excellence roles.
+ Proven experience in strategic sourcing, risk management, and supplier engagement strategies.
**Skills & Competencies**
+ Deep understanding of end-to-end Strategic Sourcing and Procurement processes and procurement best practices.
+ Expertise in supplier segmentation, QBRs, and performance management.
+ Proficiency in RASCI modeling, OKR frameworks, and program governance.
+ Strong analytical, financial, and market intelligence capabilities.
+ Excellent communication, leadership, and stakeholder management skills.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 03/12/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application
\#LI-AS1
$71k-81k yearly est. 18d ago
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Company Performance Manager
The Walt Disney Company 4.6
Associate manager job in San Juan, PR
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew.
You will report to the **Assistant Cruise Director**
Level: **2 1/2 striped officer**
**Responsibilities :**
+ Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians.
+ Inspire and motivate performance, provide leadership, mentorship, training, and onboarding.
+ Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary.
+ Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms.
+ Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed.
+ Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation.
+ Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team.
+ Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent.
+ Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities.
+ Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects.
+ Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay.
+ Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs.
+ Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements.
+ Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App.
+ Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges.
+ Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise.
+ Complete daily reports outlining show quality and any issues needing attention.
+ Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow.
**Basic Qualifications :**
+ 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management.
+ Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred.
+ Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams.
+ Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments.
+ Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs.
+ Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example.
+ Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms.
+ Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards.
+ Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus.
**Preferred Qualifications:**
+ Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management.
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1324878BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
$57k-81k yearly est. 8d ago
Country Manager Puerto Rico
Molson Coors Brewing Company 4.2
Associate manager job in Guaynabo, PR
Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.
We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes.
Here's to crafting careers and creating new legacies.
Crafted Highlights:
In the role of Country ManagerPuerto Rico working in Puerto Rico you will be part of the LATAM team. You will lead the implementation and optimization of the assigned countries route to market (*RTM) to maximize NSR and profitability including developing and delivering growth for the business in the Military and Local Market. You will also be responsible for achieving beneficial category growth, delivering results and building long term relationships with distributor, key partners and key accounts
This position reports to General Manager Mexico and Puerto Rico and works closely with the US-based team and market-based finance teams.
What You'll Be Brewing:
* Most importantly, you will lead a team of talented colleagues, and support their growth and development through career discussions and consistent one on one conversations
* You will be responsible for the development and deployment of sales strategy within the regional strategic framework (AOP) to capture the business potential of markets
* You will be responsible for developing and executing creative, practical, and profitable solutions and alternatives to promote sales growth, and business development in all consumer contact points for all distribution channels
* You will lead the development and flawless execution of the annual business plan for the region setting financial targets, designing the appropriate business strategies and tactics as well as assessing potential risks and opportunities from a financial, commercial and supply chain perspective
Key Ingredients:
* You are an authentic leader. You value and respect differences and believe inclusion and belonging is the key to collaboration and a winning team culture
* You are fully bilingual in English and Spanish
* You have a bachelor's degree in marketing and finance OR equivalent experience (10 years) in the field of sales, marketing and business development
* You will have experience with advanced work in Excel
* You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
* You build relationships and collaborate to get to the desired outcome
* You take accountability for results - acting with integrity and honoring commitments
* You have a thirst for learning - you are always looking for ways to learn and help one another grow
* You exhibit our core values
Beverage Bonuses:
* Flexible work programs that support work life balance including a hybrid work model of 4 days in the office
* Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
* Access to cool brand clothing and swag, top events and, of course... free beer and beverages!
* We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
* We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
* Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
* Ability to grow and develop your career centered around our First Choice Learning opportunities
* Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail ********************.
Pay and Benefits:
At Molson Coors, we're committed to paying people fairly and equitably for the work they do.
Job Posting Total Rewards Offerings: $101,900.00 - $133,800.00 (posting salary range) + % target short term incentive + $12,500 + 400 Non-Qualified Stock Options target long term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days).
The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.
$101.9k-133.8k yearly 7d ago
Motion Systems Group Manager
General Motors 4.6
Associate manager job in San Juan, PR
Drive the Future of Automotive Experiences, Join Our Human Interface Design Team! Are you passionate about crafting intuitive, beautiful, and human-centered digital experiences across vehicles, web, and mobile platforms? Our Human Interface Design (HID) team is redefining how people interact with automotive technology both inside and outside the vehicle. From in-vehicle displays to connected apps and foundational design systems across software and hardware, we create seamless experiences that feel effortless, engaging, and safe.
**Work Arrangement:** This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
**What We Do**
+ **Understand Drivers & Passengers:** We dive deep into user research to uncover real needs and behaviors on the road and beyond.
+ **Design Across Platforms:** From infotainment systems to mobile apps and web portals to hardware switch configurations, we build cohesive digital ecosystems that connect users to their vehicles and services.
+ **Build Strong Foundations:** We develop scalable design systems and interaction models that ensure consistency, accessibility, and innovation across all touchpoints.
+ **Innovate Interactions:** We define how users navigate voice controls, advanced driver-assist features, and connected services.
+ **Champion Safety & Accessibility:** Every design is inclusive, distraction-free, and aligned with global safety standards.
+ **Collaborate Across Teams:** We work hand-in-hand with engineers, product managers, interior and exterior designers and UX researchers to bring ideas to life.
**Why Join Us?**
+ **Impact at Scale:** Your designs will shape the driving and digital experience for millions of users worldwide.
+ **Creative Freedom:** Explore bold ideas and push the boundaries of automotive and digital design.
+ **Continuous Growth:** Learn from a team of experts and stay ahead in the rapidly evolving mobility and tech landscape.
+ **User-First Culture:** Every decision starts with empathy for the driver, passenger, and digital user.
If you're ready to design the future of mobility we'd love to meet you!
**The Role**
**Motion Systems Group Manager**
The Motion Systems Group resides in Vehicle OS under Human Interface Design; this is where GM's UX becomes real inside the digital cabin. Motion is one of the most powerful tools for clarity, emotion, and brand expression in the vehicle experience. The Motion Systems Group defines how the interface behaves; how it transitions, responds, guides, and communicates across every GM brand. This team ensures that movement is not decoration but a system with logic, consistency, and depth.
This role shapes how GM's brands feel through motion. The right manager will balance vision and pragmatism, helping establish a kinetic identity that future-proofs GM's digital experience. As the Motion Systems Group Manager, you will lead the team responsible for the full motion language of GM's in-vehicle ecosystem: interface animation, motion principles, timing models, expressive brand behaviors, and scalable kinetic systems. You'll guide the creation of motion guidelines, reusable libraries, and high-fidelity animations, partnering with engineering, UX, Identity, 3D, and Sound to ensure motion is cohesive and technically achievable.
This team works best when led by someone who sees motion as a way of thinking. You'll bring structure, critique, and high craft to a discipline that deeply influences usability and brand perception. Culturally, we operate in open, collaborative environments; designers here move fluidly between exploration and refinement and care passionately about detail and meaning. We expect a leader who can coach deeply in craft, articulate the why behind motion decisions, and build systems that empower product teams; not constrain them.
This is not a maintenance or marketing role; it's a leadership position shaping how GM's brands express themselves in every interaction a driver sees and feels. The right leader will understand this is a long-term responsibility with a lasting impact on GM's future.
**Your Primary Focus**
**- Build and Curate the Motion Team**
Scale, onboard, mentor and grow this team into a trusted team of experts instilling repeatable, achievable and successful practices.
**- Motion Design**
You live in movement and time, defining the flow, rhythm and choreography of the interface so every brand interface moves with purpose.
**- UX Motion Strategy**
Articulate, Craft and own the UX motion strategy side by side with your team.
**What You'll Create**
**- Motion Design**
High-quality animation for product, vision, and storytelling use.
**- Interface Animation + Art Direction**
Micro-interactions, transitions, gestures, system behaviors.
**- Motion Guidelines**
Rules for timing, easing, behavior, and system dynamics.
**- Motion Principles**
The conceptual foundation for how motion behaves across GM brands.
**- Motion Systems**
Scalable, reusable structures for motion across platforms.
**- Motion Library**
Exportable, documented solutions across brand, platform, and feature sets.
**- Support for Video Creation**
Motion overlays, animation sequences, transitions, UI kinetic treatments for marketing or leadership storytelling.
**Your Skills & Abilities (Required Qualifications)**
+ 10+ years of professional experience in Motion Design and or UX Design
+ A portfolio of work that showcases your ability to tell stories through your visual craft. You must be able to create in addition to leading the team, lead by example.
+ Self-starter with strong autonomy. You're comfortable identifying problem areas, tackling them independently, and sharing your findings. You create clarity rather than waiting for it to be provided.
+ Deep understanding of human interface design best practices.
+ You can iterate quickly, form a clear design point of view, and navigate cross-functional feedback.
+ You can sell motion, you can craft a narrative, you are highly descriptive to communicate and convey why one motion execution works over another. You are willed to champion a design and can back it up with clear discernible examples, not opinions.
+ Strong design sensibility, passion for brand, love for cars. You love the process of design but understand the best brand and UX results utilize restraint and balance.
+ High comfort level with technical complexity. You pick up new terminology quickly and have experience working with engineers, product managers, and other partners to understand requirements and functionality.
**What Will Give You A Competitive Edge (Preferred Qualifications)**
+ 3+ years of professional experience as a people leader of a team
+ Examples of global motion executions and how and why they differ
+ Motion systems, principles and rules established and launched as guidelines
+ Experience designing content for non-traditional interfaces (e.g., automotive, voice, or wearable devices)
**Portfolio Submission**
To be considered for this position, you will need to submit a portfolio in addition to your resume and profile. We strongly recommend linking your online portfolio in the "website" section of the application. If your portfolio is not available online, please follow the instructions below to upload your portfolio as a separate attachment as you did with the resume. Please NO dropbox files or Google docs.
To submit portfolio file:
Save your portfolio as a PDF document. Name your portfolio your LAST NAME_FIRST NAME. Example: Candidate name is John Smith. Portfolio PDF file name is: Smith_John.pdf Upload as an attachment - you may have to condense the file.
**Relocation:** This job may be eligible for relocation benefits.
**Sponsorship:** GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORHOP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Total Rewards | Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (******************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************** .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$81k-95k yearly est. 3d ago
HS OPERATIONAL MANAGER
Boys & Girls Club 3.6
Associate manager job in San Juan, PR
GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures.
Responsible for contract development and management.
Explore and research facility opportunities.
Negotiate leases and contracts, also responsible for the oversight of tenant leases.
Prepare and coordinate job bids, repair costs and estimates.
Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out.
Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.)
Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment.
Coordinate facility construction, renovations and playground development.
Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community.
Management of requests and needs related to information technology systems
Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations.
Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement.
Facilitate the Facilities Committee.
Responsible for the operation's material inventories and their distribution to the operation.
Monitors the inventory of site materials, supplies, and equipment; places orders for the center.
Assesses current and future facility needs; makes recommendations to the Head Start Director.
Development and implementation of the operational inkind plan
Submits monthly the in-kind contributions, volunteer report and all program activities.
Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing.
Development of the operational and programmatic calendar
Establishes and maintains property records in accordance with organizational regulations and policies.
Prepares annual property inventories and submits the corresponding reports
Certifies the deregistration and registration orders to the program property registry
Manage data platforms related to head start program operations
Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start.
Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives.
Coordinate with leadership team on operational aspects of all school events
Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements
Perform other related duties as assigned by the HS/EHS Director.
SUPERVISION
EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent
PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development
ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged
COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them
PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A.
SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience.
Minimum of three years professional level management and supervision of a department or agency.
Knowledge and experience in business and human resource practices.
At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities
Background and understanding of child preventative health, including EPSDT requirements for children 0-5
Bilingual Required- translation and interpretation (language(s) - program specific).
Maintain certification in CPR and First Aid.
Physical exam and background checks are required for this position.
Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
Must have a valid driver's license and reliable transportation.
Ability to interact effectively with people from diverse backgrounds
Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing
Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation
Must be honest, dependable and able to meet deadlines
Self-motivated and able to work independently
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Ability to sit most of the time with some bending and reaching.
Ability to stand, walk, and bend periodically.
Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing.
Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading).
Ability to receive and respond to oral communication.
Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
Work is generally performed in an office environment.
Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
Standard office equipment generally used includes:
Telephone
Personal Computer (monitor, keyboard, and mouse) or Tablet
Printer/Photocopy Machine
Calculator
May be required to operate a motor vehicle during the course of duties.
ORGANIZATIONAL VALUES:
Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy
Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale.
Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency.
Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
$35k-47k yearly est. Auto-Apply 39d ago
General Manager - Puerto Rico
Keolis America 3.6
Associate manager job in San Juan, PR
Keolis is seeking a General Manager for our Puerto Rico operations. The ideal candidate will have prior transit experience and be willing to relocate to Puerto Rico. Compensation Range: $115,000 - $135,000 (commensurate with experience)
Knowledge and Experience:
Minimum 5 years as a General Manager, and AGM or senior leadership role.
Management experience with accountability for safety, performance and Profit/Loss
Bachelor's Degree or equivalent training and experience
Has evidence of experience and accountability for emergency planning, incidence response and safety management in a [mode] environment.
Experience and accountability for emergency planning, incidence response and safety management in a [mode] environment.
Experience of PPPs is an advantage
FRA/FTA/ regulator
Skills:
Inspirational and motivational leader
Work well as part of a team
Possess excellent communication, interpersonal and decision making skills
Will be fluent in English with excellent written and verbal communication skills
Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
Will have the ability to identify and solve problems in a structured and analytical way
Must have experience in dealing with Clients and various stakeholders such as Emergency Services providers
Bilingual (Spanish) preferred
Key Accountabilities:
Strategic Planning and mobilization
Lead the mobilization of the contract to commence passenger services safely, on time, on budget and meeting the required contractual milestones.
Develops the integrated annual business plan within the wider KTA plan, including a look back at the bid and looking forward, taking into account what has changed
Leads the delivery approach, key milestones, dependencies, scope, effort, resources, budgets and quality to include:
Resourcing for organizational performance optimization
Identification of key business priorities
Identification of organizational synergies
Recommendation of differential investment
Monitor the delivery of the business plan and the performance improvements targeted. Lead the creation and maintenance of the monthly visualization room, leveraging from the process to drive employee engagement and performance continuous improvement.
Report (at a minimum) monthly to the relevant Manager (RVP or CEO) on the property's overall performance, encompassing all KeoLife pillars.
Safety
Be Accountable for the overall organizational safety performance
Ensure all relevant statutory and regulatory safety policies are applied and adhered to
Ensure Safety governance is in place, continuously bringing safety performance and adherence to processes to the forefront.
Create and maintain a just culture within the organization where all employees are treated fairly and justly and understand their contribution to the organization's safety culture.
Drive continuous improvement in safety performance resulting in sustainable improvements to all lead and lag indicator improvements E.g. AFR and IFR.
Contribute to the safety culture through displaying exemplary safety oriented behaviors
Operational Performance (Operations and Maintenance)
Accountable for the planning, delivery and continuously improvement of the passenger service delivery, as specified by the client.
Lead the implementation, monitoring and continuous improvement of the operations and maintenance processes, ensuring Keolis' best practices are in place (eg. Asset Management System, Operational System)
Monitor, report and actively improve the operational performance of the organization, such as OTP, service delivery, revenue hours/mileages delivery, fleet availability and reliability…
Work in collaboration with our client and our communities to plan and deliver special event services
Drive an asset management approach focused on asset safety, availability and reliability to meet short, medium and long term requirements.
Assist client in the development of asset replacement decisions, positioning Keolis as a long term strategic partner.
Customer Satisfaction
Accountable for the organizations' overall customer experience
Implement, monitor and maintain customer centric processes (passenger information, passenger experience and passenger feedback as a minimum), bringing Keolis' best practices in the organization and ensuring continuous improvement in every customer experience.
Lead a customer oriented culture where all staff ‘think like a passenger'
Assure the investigation, response and procedure improvements occur as they relate to customer comments.
Support a network wide customer satisfaction approach through promoting inter-modality in collaboration with the client and other operators.
Employee Engagement
Set the tone of leadership throughout the organization through implementation of the Keolis management principles
Lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives.
Lead the senior management team and create a positive, collaborative, team oriented environment in which they can work effectively
Build the talent pool to ensure future capability to deliver the organizational business plan
Lead the Union relationship:
Understand and monitor compliance to the ratified CBA
Plan and lead CBA negotiations
Manage union relationships to be productive and enable win-win outcomes.
Drive an improvement in the employee experience enabling improvements in all employee related KPIs including: employee turnover, unplanned absenteeism, driver headcount.
Drive employee survey participation and deliver local action plans to continually improve employee experience and engagement.
Economic Performance
Accountable for economic performance - budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process.
Monitor and manage costs of the organization to ensure delivery against the authorized budget.
Drive financial improvement across key drivers of performance:
Lead improvement in key revenue streams, such as liquidated damages and delivery of revenue hours/mileage
Drive the critical link between labor performance and financial performance, ensuring a strong understanding and alignment of the operational decisions to our financial performance - without compromising safety, operational performance and employee engagement
Ensure any opportunities for procurement initiatives have been explored and deliver
Monitor and drive improvement in the organizational claims management, ensuring best value for money is achieved within the context of the organization's safety performance
Improve financial performance of the business in a sustainable manner
Client Relationship and external relationships
Accountable for the quality of relationship with client
Put in place contract governance to ensure best practice contract management.
Manage the contract with the client with thorough review of contractual compliance, and act on any gaps, including actions coming from the annual contractual audit.
Identify opportunities to improve delivery against the contract within the shareholder expectations to develop win-win outcomes for operator and client in accordance with our value of ‘we commit'.
Monitor and assure the quality of the Stakeholder relationships for the organization.
Ensures that the organization remains sensitive to key stakeholders (associations, user associations, etc..) and so becomes and remains a known and respected contributor to the growth and prosperity of the region.
Attend client boards meetings and report key messages to key internal contacts.
Additional Statements:
Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
INDHP
$115k-135k yearly 3d ago
Operations Manager(E)
Legends Global
Associate manager job in San Juan, PR
LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula to you? Join us!Legends Global, has an excellent opening for the Operations & Facility Manager at The PR Convention Center. This Position is supporting the Director of operations for overseeing all operational and maintenance functions of the PR Convention Center and Antiguo Casino to ensure safe, efficient, and high-quality event delivery. This role manages staff and subcontractors across maintenance, engineering, housekeeping, and event logistics to guarantee that the venue is fully prepared, compliant, and operationally excellent always.The Manager collaborates closely with event services, sales, F&B teams to meet client requirements, enhance guest satisfaction, and maintain the property in excellent condition. Responsibilities include strategic planning, budgeting, preventive and corrective maintenance, policy implementation, and continuous improvement of operational standards and delivery service.Essential DutiesOperations & Event Support
Plan, organize, and coordinate all daily operational activities to ensure the venue's readiness for events.
Oversee setup, logistics, and operational support for events in coordination with event management, client services, and F&B departments.
Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety.
Actively participate in client meetings to understand operational needs and provide technical and logistical solutions.
Maintenance & Facility Management
Oversee maintenance and repair services including HVAC, electrical, plumbing, mechanical, and general building systems.
Manage preventive and predictive maintenance programs using CMMS or Legends Global maintenance tools.
Supervise vendors and contractors, ensuring compliance with service agreements, safety regulations, and performance standards.
Continuously review facility conditions and recommend repairs, upgrades, or capital improvement projects.
Ensure full compliance with OSHA, building codes, fire safety, and other local regulatory standards.
Staff Leadership & Administration
Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability.
Manage subcontractors and service providers, ensuring adherence to operational standards and service-level agreements.
Conduct and participate in regular staff meetings to review event plans, schedules, and performance updates.
Prepare and deliver weekly and monthly operational reports for management and stakeholders.
Financial Management & Reporting
Supporting the Director of Operations developing and monitoring departmental budgets, forecasts, and staffing plans.
Prepare event cost estimates and post-event analyses to optimize operational efficiency.
Track and manage expenses related to equipment rentals, supplies, and contracted services.
Implement and oversee inventory and purchasing control systems for consumables, tools, and equipment.
Compliance, Safety & Continuous Improvement
Maintain all building licenses, inspections, and certifications.
Promote and enforce workplace safety programs in line with OSHA and internal standards.
Supporting the Director of Operations developing, implementing, and updating policies and standard operating procedures (SOPs) for operations and maintenance.
Lead or support special projects assigned by the Director of Operations to enhance operational excellence.
Required Qualifications
Bachelor's degree required, Engineering, Facility Management, Industrial, Mechanical, Electrical, or related field preferred.
Minimum 5 years of experience in facility or operations management, ideally within a convention center, large venue, or hospitality environment.
Proven experience supervising and developing teams and managing third-party service contracts.
Strong project management skills with ability to handle multiple priorities under tight deadlines.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, MS Project) and familiarity with CMMS or other maintenance management systems.
Fully bilingual in English and Spanish (spoken and written).
Excellent communication, problem-solving, and interpersonal skills.
Professional demeanor and ability to represent the venue effectively with clients, vendors, and stakeholders.
Availability to work flexible hours including nights, weekends, and holidays as event schedules require.
Strong Communication skills at all levels of the organization.
Problem-solving and adaptability..
Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$35k-60k yearly est. Auto-Apply 60d+ ago
Port Operations Manager - Diego Garcia
Amentum
Associate manager job in San Juan, PR
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
$35k-60k yearly est. 60d+ ago
Houseperson - Public Areas - Condado Ocean Club
The Condado Collection
Associate manager job in San Juan, PR
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
Responsible for maintaining the cleanliness of the entire lobby, including all entrances, glass doors, windows, men's and ladies' restrooms, front office reception area, lounge, and shops.
Perform other miscellaneous jobs as requested by the housekeeping manager.
Maintenance and cleanliness of all equipment used by him/her.
Check with the manager to determine if any special situations are present so that you can give them immediate attention.
Maintenance and cleanliness of all equipment used by him/her.
Anticipate and communicate replenishment needs.
Ensure adherence to quality expectations and standards.
Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to reach common goals.
Perform other reasonable job duties as requested by supervisors.
Qualifications
Hospitality oriented
Proven experience in a supervisory role within housekeeping or public areas, preferably in a hotel environment.
Must be able to bend, squat and stretch, lift weighing up to 50 pounds.
Flexibility to work various shifts, including weekends and holidays
Able to handle difficult situations effectively.
Strong communication skills
Able and willing to perform basic cleaning duties.
Must possess good communication skills in Spanish and English
Benefits
401(k)
Employer Contribution to 401(k)
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
$35k-56k yearly est. Auto-Apply 9d ago
Commercial Operation Manager
Alivia Health
Associate manager job in Guaynabo, PR
Job Description
The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business.
Responsibilities include but are not limited to:
Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force.
Craft and present compelling, strategic recommendations for sales team performance to drive new business growth.
Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth.
Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes.
Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs.
Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders.
Supports and contributes to a sales Operations vision and strategy aligned with business needs.
Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success.
Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate.
Build productive long-term customer relationships with external decision makers.
Participate in sales and marketing activities with key customers and/or professional associations.
Evaluate and promotes training and continuous education for Commercial Team
To monitor customer satisfaction and service levels to ensure that standards are being met
Candidate Experience:
5years ofprevioussupervisory experience isrequired.
Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired.
Demonstratedtrack recordof meeting/exceedinggoals.
Demonstrated capability with coaching and developing personnel.
Previous experience with coordinating and leading projects
***EEOC F/M/V/D***
$35k-60k yearly est. 8d ago
General Manager
D.C. Global Talent
Associate manager job in San Juan, PR
San Juan, Puerto Rico | Salary: Negotiable About the Property Launching in February 2026, Casa Collection will be a distinctive portfolio of guesthouses and hotels designed to provide authentic, transformative experiences that create lasting memories for guests. Our curated guest houses-Casa Lucienne, Casa Botanica, Casa Lotus, and Môme Beach House (launching next month) combine soulful design, cultural programming, and personalized service. Each Casa reflects our belief in hospitality as a form of art, connection, and community. Role Overview
The General Manager will play a critical role in the success of Casa Collection, from its launch and beyond. We are seeking a versatile, detail-oriented leader and exceptional communication skills. The ideal candidate will be highly organized, technically savvy, proactive, and service-driven, with a proven ability to establish and streamline communications, directives, protocols, and processes.
This individual will oversee property performance, mentor teams, elevate service standards, and ensure the highest levels of guest satisfaction - consistently delivering experiences that surpass expectations while representing the brand with professionalism and warmth. Key Responsibilities
● Lead day-to-day operations across four boutique properties.
● Act as the face of the brand, ensuring an elevated guest experience.
● Oversee and mentor the Director of Operations and property teams.
● Uphold service and brand standards across all properties.
● Partner with existing digital marketing support to optimize exposure. Requirements
● Bilingual in Spanish and English.
● Excellent interpersonal and leadership skills.
● Local experience in Puerto Rico strongly preferred.
● Prior boutique or lifestyle hotel experience is an advantage. ● Must be legally authorized to work in Puerto Rico or the US.
$44k-79k yearly est. 8d ago
General Manager
Upturn Co
Associate manager job in San Juan, PR
Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition.
Facilities Manager Job Duties
Keeping an area clean, safe, and in good working condition and having good supervisory skills.
Responsibilities usually include:
1) Using CMMS and schedule for cleaning and maintenance of the facility.
2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis.
3) Ensuring adequate lighting in all areas.
4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist.
5) Maintaining precise records of the working condition of the facilitys equipment.
6) Directing responsibilities to other staff members and evaluating their performance.
7) Preparing and conducting safety training programs.
8) Implementing new technology into processes if required.
9) Suggesting and discussing areas for improvement with management.
10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them.
11) Establishing and overseeing recycling operations where required.
12) Making building
Facilities Manager Knowledge and Skills
1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner.
2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines.
3) A keen attention to detail, especially the ability to quickly spot threats to safety.
$44k-79k yearly est. 60d+ ago
Casino General Manager
Rio Mar Hospitality Management
Associate manager job in Ro Grande, PR
Job Description
The Casino General Manager is responsible for overseeing all aspects of casino operations, ensuring the establishment delivers exceptional guest experiences while achieving financial goals. This includes managing gaming operations, food and beverage services, and entertainment offerings. The role requires strategic planning, team leadership, compliance management, and a deep commitment to maintaining a safe, enjoyable environment for guests and employees alike.
Education & Experience
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• 7+ years of progressive leadership experience in casino or hospitality management.
• Proven track record in financial management, customer relations, and operational oversight.
• Demonstrated success in leading large teams and managing multi-department operations.
• Advanced knowledge of casino operations, gaming laws, and hospitality standards.
• Strong financial analysis and budgeting skills.
• Exceptional interpersonal and communication abilities.
• Strategic thinker with a results-driven approach to decision-making.
• Proficiency in casino management systems and tools.
• Puerto Rico gaming license or ability to obtain one.
• Additional certifications in hospitality or gaming management are a plus.
Physical Requirements
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Requires physical stamina for long hours on the casino floor and during events.
• May involve travel for business meetings, training, or promotional activities.
• Work in a fast-paced, high-pressure environment with a focus on multitasking and problem-solving.Light work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
$44k-79k yearly est. 31d ago
Operations Manager
Imperial Dade
Associate manager job in Catao, PR
Imperial Dade, a leading North American distributor, has an Operations Manager role available in Catano, PR! Join our strong and continuously evolving group, helping to continue to grow our business. Imperial Dade is a great place to take that next step if you are eager for your next opportunity.
You will:
Oversee both local and cross-dock operations.
Strategically manage the warehouse in compliance with company policies and vision.
Achieve productivity targets
Implement process improvement initiatives to optimize operations
Liaise with clients, suppliers, and transport companies to monitor the quality of services provided and ensure continuous improvement.
Commit to a strong safety program and adherence to protocols.
Participate in annual budget planning and management.
Lead the recommendations for staffing and workload levels.
Produce regular reports and statistics.
You have:
5+ years in warehouse management, including 2+ years as a Warehouse Manager.
Experience in high-volume distribution, change management, leadership development, and leading high-performance teams.
The ability to navigate ambiguity and drive business initiatives with a strong understanding of warehousing Key Performance Indicators (KPIs).
A bachelor's degree or equivalent experience
$35k-60k yearly est. 5d ago
Hollister Co. - Assistant Manager, Mall of San Juan
Hollister Co. Stores 3.8
Associate manager job in San Juan, PR
Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
QualificationsWhat it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional InformationWhat You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer.
$15k-18k yearly est. 4d ago
Assistant Operations Manager (Hospitality)
Bacardi Limited 4.7
Associate manager job in Catao, PR
We're seeking a dynamic Assistant Operations Manager (Hospitality) to lead daily operations and deliver unforgettable experiences at Casa BACARDÍ. YOUR OPPORTUNITY You'll oversee the daily operations of Casa BACARDÍ, ensuring all guests receive an exceptional experience, and handling any operational issues that arise. You'll coordinate with various teams, support staff, and make real-time decisions to maintain seamless service and uphold brand standards. You will be part of a vibrant global organization with strong values, where we treat each other as Family, encourage each other to be Fearless with Founder's Mentality.
ABOUT YOU
In this role, you'll demonstrate strong leadership, decision-making, and problem-solving skills to oversee daily operations and ensure smooth guest experiences as you example Founder's Mentality. Your ability to lead by example, manage staff effectively, and address any challenges fearlessly and promptly will be key to build a culture of "making moments matter" while "keeping the consumer at the heart of everything we do."
RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
Visitor Experience Leadership:
* Maintain superior guest satisfaction by ensuring high standards of service, cleanliness, and smooth operational flow across all visitor touchpoints.
* Proactively support guest interactions during peak demand, enhancing guest experiences through informed guidance and problem-solving.
* Act as an escalation point for resolving customer inquiries and complaints swiftly, preserving and enhancing Casa BACARDÍ's reputation.
* Maintain comprehensive knowledge of Casa BACARDÍ offerings to guide team members and ensure consistency in visitor experiences.
Staff Supervision and Coordination:
* Strategically oversee staff scheduling and assignments, aligning workforce planning with operational demands to maximize efficiency.
* Directly supervise and manageManagers on Duty team, ensuring their compliance with Standard Operating Procedures (SOPs) and safety protocols, adjusting resource allocation to maintain operational balance and prevent overstaffing.
* Optimize team productivity during downtime by prioritizing critical tasks like cleaning, inventory management, and preparation for peak periods.
* Collaborate with HR on disciplinary issues, promoting consistent enforcement of company policies and fostering a positive work environment.
* Adapt swiftly to changes in staffing needs and operational demands, ensuring continuous coverage and operational excellence.
Operational Oversight and Compliance
* Revenue Drive, Monitoring & Reporting: drive, track and report daily revenue, inventory, waste management, and attendance, preparing closing reports with actionable insights to support next-day operations.
* Safety Management: Monitor guest activities to maintain safety compliance and provide a secure environment for visitors and staff.
* Operational Improvements: Support procedural updates, ongoing staff training, and adherence to Casa BACARDÍ's operational standards.
* Team Communication: Coordinate closely with the MOD team to ensure alignment and smooth communication on daily operations.
* Facility Inspections: Inspect work areas and equipment regularly to ensure cleanliness and safety compliance, taking corrective action as needed to meet Casa BACARDÍ's high standards.
* Trolley Operation: Safely operate the trolley in compliance with security measures, adding value to the guest experience.
* Flexibility to work weekends and evenings as necessary to support events and operational needs.
Revenue Goals and Strategy Implementation
* Revenue Leadership: Lead efforts to meet and exceed daily revenue goals in all areas, including food, beverage, and retail.
* Strategic Implementation: Develop and implement effective strategies to drive revenue, including upselling, promotional tactics, and staff motivation to encourage additional guest spending.
* Team Alignment with Goals: Ensure that all team members understand and work toward revenue objectives, providing guidance on effective techniques and best practices to meet targets.
Inventory & Event Support
* Inventory Management: Track and manage inventory levels for bar, retail, and operational supplies, placing orders with internal and external suppliers as necessary to meet demand.
* Event & Advocacy Support: Assist with on-site and off-site event setup, staffing, and logistics as needed to support Casa BACARDÍ's brand advocacy and promotional initiatives.
Additional Responsibilities
* Health, Safety, and Training Documentation: Oversee compliance with safety standards across all operational areas, ensuring accurate training and safety records are maintained.
* Perform any other tasks reasonably assigned by Casa BACARDÍ management to support overall business objectives and operational needs.
SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
* Experience in Retail Industry, Spirit industry, or Hospitality
* Strong people management skills
* Knowledge of MS Office / Teams
* Knowledge of SAP / Fiori
* Time management
* Problem solving, Analytical, Strategic and Planning skills
* High learning agility, adaptability, and track record of exceptional results
* Excellent communication, customer service and influencing skills
* Decision making and Stakeholder Management
* Strong sense of accountability and ownership
* Highly organized, motivated, detail oriented, a sense of urgency, and an ability to prioritize tasks
* Fluent in English and Spanish, other languages are a plus
LEADERSHIP AGILITY
At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
* Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
* Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
* People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
* Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
* Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with
* Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience
Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.
U.S. applicants have rights under Federal Employment Laws.
Perks of Working for us
At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.
Compensation, Paid Time Off & Retirement:
* Competitive Pay Package
* Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
* Retirement/Pension Plan
Health & Wellbeing
* Medical, Critical Illness, and Life Insurance
* Calm Meditation App subscription (free)
* Employee Assistance Programs
* Best-in-class, family-friendly, and inclusive leave policies
Additional Benefits
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.
Some benefits may be subject to an employee contribution.
Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
$35k-45k yearly est. Auto-Apply 60d+ ago
Medical Group Patient Access Manager
Intermountain Health 3.9
Associate manager job in San Juan, PR
The Med Grp Patient Access Manager leverages expertise to collaborate with end users, operational leadership, revenue cycle teams, and ITDS. This leader provides on-site support through rounding, assessments, training, and identifying efficiency opportunities, as well as promoting standardized workflows and recommending system optimizations. The leader supports patient access activities such as workflow documentation, denial prevention, cash collections, estimates and referral management; and serves as a subject matter expert in patient registration, scheduling, check-in/check-out, point of service collections, cash management, and authorizations. This role is pivotal in providing direct end user support for department improvement and education related to patient access and revenue cycle. Provides direct project support for new clinics, departments, and acquisitions projects.
**Essential Functions**
+ Develops and implements strategies to improve the Med Grp Patient Access work culture including comprehensive training and skill development.
+ Works with Clinic personnel to optimize and standardize scheduling, check-in, check-out, and financial service activities within the clinic / department.
+ Actively participates on committees to achieve efficiencies and desired outcomes; ensure follow-up on action plans (operating processes, policies and procedures, denial prevention, revenue enhancements) and monitors success.
+ Monitors quality and manages workload to include patient work queue, claim edit, referral and order work queue management.
+ Communicates and models the values of Intermountain Health and the Medical Group through orientation, development, mentoring, performance feedback, leadership rounding and evaluation of staff.
+ Works with Clinic Managers to ensure functions related to front end activities are operating in optimal performance.
+ Works with Clinic Managers to plan and implement strategies relative to front end activities.
+ Maintains liaison with medical and other professional and departmental staff in administering policies and procedures regarding revenue cycle activities, patient access and flow.
+ Resolves issues relating to patient access (clinic) services and processes.
+ Enforces regulatory and compliance requirements (HIPPA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures
**Skills**
+ Revenue Cycle Management (RCM)
+ Patient Registration
+ Scheduling
+ Referral Management
+ Authorizations
+ Patient Care Coordination
+ Medical Billing Systems
+ System Optimization
+ Training and Education
+ Collaboration
**Qualifications**
**Required**
+ Demonstrated experience in a revenue cycle or patient access role.
+ Demonstrates ability to train and develop others.
+ Ability to travel and round monthly within assigned clinics.
+ Demonstrates strong knowledge of the Patient Access function within a revenue cycle.
**Preferred Qualifications**
+ Three (3) years of work-related experience in Patient Access and revenue cycle operations
+ Associate's degree in healthcare administration or related field from an accredited institution. Education is verified.
+ Demonstrates strong knowledge of the EPIC system.
+ Patient Access Certifications
+ Must reside in UT
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$29.15 - $44.98
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$49k-69k yearly est. 3d ago
Assistant Store Manager Sally Beauty 05002
SBH Health System 3.8
Associate manager job in Guayama, PR
Sally Beauty Job Title: Assistant Manager
Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent.
Must 18 years of age or older.
Minimum 3+ years retail sales/customer service experience preferred.
At least 1+ year(s) prior management experience preferred.
Ability to lead or support a team of associates to meet business objectives.
Can effectively communicate with team and management.
Must have scheduling availability to meet the needs of the business.
Cosmetology license desirable, but not required.
Competencies
Passionate Learner.
Desire to grow and learn.
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment.
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers.
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance.
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High.
Departmental/Division Level High.
Project Level High.
Consultative Level High.
The amount of discretion or freedom this position has
Strict Adherence to Guidelines.
Interprets and Adapts Guidelines.
Develops and Implements Guidelines.
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$33k-37k yearly est. Auto-Apply 60d+ ago
T Mobile Authorized Retailer Assistant Manager
Luna Wireless, An Authorized T-Mobile Retailer (Southeast
Associate manager job in Juana Daz, PR
Benefits:
Commission
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential.
If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!
Se prefieren hablantes bilinges de espaol, pero no se requieren.
Why Join Our Team? Do you have what it takes to be a game changer?? Join a winning culture and team!!
#LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!
Job Overview
The Retail AssociateManager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobiles aspirations of earning a place in our customers hearts and Mobile Associate success.
Job Responsibilities:
Responsible for infusing every stores Mobile Associate s with a passion for T-Mobiles Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
Ensure that every need the customer has, when coming into the store, is met and that employees build the customers confidence by making their experience comfortable, simple and by solving the whole problem.
Complete observations of Mobile Associate s interactions with customers, including feedback, to be used in development, training & coaching conversations.
Effectively manage customer wait time. Keep current on products, services, and promotions.
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.
Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
The experience youll bring:
1 year customer service and/or sales experience, retail environment preferred
Available to work a varied schedule including nights, weekends, and holidays
Ability to lead and mentor people to deliver great results
Outstanding communicator with ability to interact with teammates and customers
Whats in it for you:
Competitive base pay, plus commissions
Benefits for part-time and full-time employees
Medical, dental and vision benefits
401K Plan
Generous paid time-off programs
Phone service discounts
Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldnt do it without someone like you. So, what do you say? Isnt it time you explored what could become the career move of a lifetime?
We invite you to apply today!
Requirements:
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
#NeverStopGrowing
Luna Wireless doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward.
Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
$23k-26k yearly est. 11d ago
05065 Assistant Store Manager
SBH Health System 3.8
Associate manager job in Santa Isabel, PR
Sally Beauty
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
How much does an associate manager earn in Carolina, PR?
The average associate manager in Carolina, PR earns between $9,000 and $48,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.