Associate manager jobs in Charlotte, NC - 5,468 jobs
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Security Area Manager
Carowinds 4.2
Associate manager job in Charlotte, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 7d ago
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Sr. Operations Manager
Amazon 4.7
Associate manager job in Charlotte, NC
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's Degree or 2+ years Amazon experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$121.5k-200.9k yearly 1d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Associate manager job in Charlotte, NC
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$107k-139k yearly est. 4d ago
Restaurant General Manager
Zaxby's
Associate manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$48k-70k yearly est. 1d ago
Commercial Construction Services Manager
Leeds Professional Resources 4.3
Associate manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
$38k-50k yearly est. 3d ago
General Manager of Construction
Wide Effect Talent Solutions
Associate manager job in Charlotte, NC
Key Responsibilities:
Oversee regional operations, sales, and administrative activities
Own regional project P&L through cost control, estimating, purchasing, subcontracting, and billing oversight
Hire, train, and lead field and office teams
Direct sales and operations teams to resolve complex project and customer issues
Assign projects and balance workloads to meet schedules and quality standards
Ensure effective planning, scheduling, and timely project completion
Approve and manage vendors and subcontractors
Build and maintain relationships with multifamily customers and industry partners
Review contracts, job progress, sales, and operations reports
Ensure timely billing, collections, and issue resolution
Qualifications:
Construction experience required (multifamily preferred)
High school diploma or equivalent
Valid driver's license and ability to travel (50%+)
Experience with Procore, NAV, Sage, or similar systems preferred
Proficiency with Microsoft Office
Strong leadership, communication, and customer service skills
Decisive, organized problem solver with sound judgment
$44k-83k yearly est. 1d ago
General Manager
Intrepid Prosperity
Associate manager job in Charlotte, NC
General Manager
Industry: Physical Security | Construction | Infrastructure |
Employment Type: Full-time
About the Role
A leading provider of perimeter security and physical infrastructure solutions is seeking an experienced General Manager to lead its operations, drive profitability, and scale execution across key markets. This role requires deep operational expertise in construction or physical security services, strong leadership skills, and comfort working in a growth-oriented, private equity-backed environment.
Key Responsibilities
Lead daily operations across multiple service lines including fencing, barriers, and access control installations
Full P&L responsibility, including revenue growth, cost control, and EBITDA improvement
Manage and develop cross-functional teams including project managers, field crews, and operations staff
Oversee scheduling, budgeting, procurement, and job costing processes
Drive operational improvements and standardization to support scalability
Foster a culture of safety, compliance, and quality assurance
Partner with executive leadership to align on strategic goals and market expansion
Build and maintain strong relationships with customers, vendors, and subcontractors
Ideal Candidate
6-12 years of leadership experience in construction, security systems, or industrial services
Proven track record of managing operations in a fast-paced, project-based environment
Experience with physical security products such as fencing, bollards, gates, and access control is a strong plus
Demonstrated success with P&L ownership and KPI-driven performance management
Strong knowledge of field operations, labor/resource planning, and subcontractor management
Comfortable operating within a private equity-backed company or growth-stage business
Excellent communication and team leadership skills
Bachelor's degree in Business, Engineering, Construction Management, or related field (preferred)
Compensation & Benefits
Competitive base salary + performance-based bonus
Health, dental, and vision benefits
401(k) with company match
PTO and paid holidays
Vehicle allowance or company vehicle
$44k-83k yearly est. 5d ago
Operations Manager-AAH
Already Autism Health
Associate manager job in Charlotte, NC
Already Autism Health is looking to hire an Operations Manager to provide a variety of supervisory and administrative duties to ensure the ABA therapy clinic runs efficiently. Serving in a supervisory role, the Operations Manager will be responsible for the administrative supervision of Registered Behavior Technicians (RBTs) within a clinic-based setting. The Operations Manager will work with other administrative staff including RCM, Credentialing, Intake & Admissions, and Board-Certified Behavior Analyst (BCBAs) to fulfill various functions & provide continual communication and support to staff.
What you will be expected to do:
Manage all aspects of the clinic
Scheduling of staff and clients within predetermined block schedules
Recruitment, hiring, and onboarding of local staff
Providing administrative support for the Clinic Manager and BCBA's
Managing employee and client relations within the center
Ensuring financial health of the clinic based on prescriptive key performance indicators
Maintaining a safe and effective facility
Open and close the clinic each day
Supervise administrative staff and clinicians' daily operations to ensure employee and patient satisfaction
Provide mentorship and career development to administrative and clinic staff, including providing feedback via on-going 1:1 meetings and annual performance management process
Schedule all clients and staff to ensure the fulfillment of scheduled hours and minimum billing requirements
Partner with the Clinic Manager to obtain/maintain high scores in client and staff satisfaction
Track data and prepare management reports (reports include but are not limited to potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
Oversee / Support setting up activities including material creation for daily group activities and assisting RBTs in location materials for programs
Greet and follow appropriate check in and check out processes for arriving clients and staff
Facilitate coverage of canceled appointments, using available center RBT's
Notify BCBA of coverage changes if needed add appointment to RBT schedule
Assist RCM, Credentialing, & Intake / Admission Departments as needed to perform assigned roles therein, including authorization management, provider credentialing, & client admissions.
Serve as a Behavioral Technician, providing direct care in a clinic or home setting as needed
Other duties as assigned
What you need to have:
Bachelor's Degree required
Prior supervisory experience is required
RBT or BCaBA certification is preferred
What we offer you
Paid Company Holidays
Paid Time Off (PTO)
401K Retirement Plan
Medical, Dental and Vision
Health Savings Accounts
Short-Term and Long-Term Disability Benefits
Supplemental Life Insurance with Accidental Death and Dismemberment Insurance
Job Type: Full-time
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
"By providing your telephone number, you consent to receive job-related text messages."
$57k-94k yearly est. 1d ago
Sr Preconstruction Manager
Oncore Construction Consulting Group
Associate manager job in Charlotte, NC
Senior Preconstruction Manager - Commercial Construction
Are you a visionary preconstruction leader ready to shape the future of commercial builds?
We are seeking a highly experienced and strategic Senior Preconstruction Manager for a high profile client. This pivotal role is responsible for the critical planning, financial modeling, and risk mitigation that sets every commercial project up for success. You will act as the crucial liaison, driving collaboration between clients, design teams, and our operations staff to ensure a seamless and profitable transition from concept to construction.
If you have a proven track record of managing complex projects, leading high-performing teams, and delivering accurate, cost-effective preconstruction solutions, we want to hear from you. Key Responsibilities
Budgeting & Cost Mastery: Lead the development of comprehensive cost models, including conceptual, schematic, design development (DD), and construction document (CD) estimates. Produce detailed cost analyses and finalize contract exhibits.
Estimating & Bid Management: Strategically manage the entire competitive bid process, which includes preparing detailed bid packages, soliciting and rigorously analyzing subcontractor proposals, leveling bids, and ensuring full subcontractor coverage across all trades.
Value Engineering (VE) Leadership: Proactively lead Value Engineering studies, challenging designs to identify innovative, cost-saving opportunities and value-add enhancements that optimize client investment.
Design & Constructability Oversight: Conduct thorough constructability reviews at every design phase, proactively identifying potential risks and maximizing efficiency. Collaborate with Architects and Engineers (A/E) to resolve technical issues before they impact the field.
Client & Stakeholder Relations: Cultivate strong relationships with owners, architects, and engineers. Represent the company in key presentations and support business development efforts to secure future projects.
Risk & Liability Management: Analyze project documents to identify potential liabilities and risks, developing proactive mitigation strategies to protect project schedule and budget.
Project Handoff: Ensure a smooth, complete, and effective transition of all project information, scope, and preconstruction strategy to the operations/construction team.
Team Leadership & Mentorship: Lead, mentor, and develop the preconstruction team, fostering a culture of collaboration, innovation, and continuous improvement.
Core Competencies
Exceptional knowledge of commercial construction means, methods, materials, and costs across diverse market sectors (e.g., retail, office, healthcare, multi-family, industrial).
Superior communication, negotiation, and professional presentation skills.
Expert-level proficiency with industry-standard estimating software and Microsoft Office suite.
Demonstrated ability to concurrently manage multiple complex preconstruction efforts in a fast-paced environment.
Qualifications & Experience
Minimum of 5-10+ years of progressive experience in preconstruction, estimating, or a highly related role within the commercial construction industry.
Extensive experience working on diverse commercial project types.
A strong history of success in a leadership capacity, managing preconstruction teams and processes.
$91k-126k yearly est. 1d ago
Plant Manager
DSJ Global
Associate manager job in Charlotte, NC
A leading manufacturer in the construction machinery manufacturing industry is seeking a dynamic and experienced Plant Manager to oversee operations across multiple facilities. This organization is known for its commitment to quality, safety, and innovation, serving a diverse range of industrial clients with precision-engineered products. This fast-growing company is looking for someone to drive cultural change and lead a strong team. If this sounds like you, apply today!
The Plant Manager will be responsible for:
Lead and organize daily production workflows to meet output and quality targets.
Collaborate closely to ensure alignment on performance goals.
Promote and enforce company policies, safety standards, and operational procedures.
Coach and mentor team members to foster a productive and positive work environment.
Resolve manufacturing discrepancies and employee conflicts effectively.
Conduct performance evaluations, develop employee growth plans, and manage disciplinary actions.
Maintain high standards of housekeeping and 5S practices across all areas.
Support continuous improvement initiatives and drive operational excellence.
The Plant Manager will have:
10+ years manufacturing leadership
Bachelor's degree in relevant field
Strong organizational skills with a focus on safety, quality, and efficiency.
Excellent communication and interpersonal skills across all organizational levels.
Ability to work independently and collaboratively in a fast-paced environment.
High ethical standards and professionalism under pressure.
Background in heavy machinery manufacturing preferred
$91k-127k yearly est. 3d ago
Business Support Manager
Ltimindtree
Associate manager job in Charlotte, NC
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Business Support Manager
Location: Charlotte, NC
Job Description:
Summary
This role provides business support for the Data Management Technology Enterprise Architecture DMTEA organization DMTEA has a footprint in multiple US markets and employs over 2000 employees and contractors The DMTEA COO team is responsible for running the business of technology for the Technology Executive and their team including financial management workforce location strategy and Executive Support while also maintaining close connectivity with HR Finance Risk partners Required
Qualifications
Demonstrated proficiency advanced level MS office skills especially Excel and PowerPoint Strong analytical financial management and organizational skills with attention to detail.
Experience with Finance materials eg PL Experience with vendor contracts understand financial implications PL impacts procurement process navigation Proven ability to develop executive ready communications and presentations.
Strong executive level written and verbal communication skills and executive presence Ability to connect the dots to identify cause and effect and extract key points.
Strong interpersonal and relationship management skills to establish relationships with technology executives' horizontal partners and LOB counterparts Strategic thinker self-starter organized versatile and capable of performing work with minimal management
Oversight Proven ability to manage and drive lead execution of multiple and often competing priorities to meet deadlines Demonstrated ability to communicate effectively both written and orally in a clear and concise manner Willing to learn fast and adapt quickly to change
Must work well under pressure Must be able to think strategically across the organization to identify opportunities to improve overall performance efficiency
Must be able to interact and build relationships at all levels of the organization Excellent time management skills
Desired Qualifications
Prior business support experience preferred Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles responsibilities Ability to break down complex issues and drive timely decisions know when to engage others for additional input and when to act independently
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
$66k-107k yearly est. 3d ago
Division Manager/Principal Geotechnical Engineer
Ninyo & Moore, A Socotec Company
Associate manager job in Charlotte, NC
We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Charlotte, North Carolina as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success.
Key Responsibilities:
Oversee division operations, budgets, and workload planning.
Serve as Principal-in-Charge on major projects, providing technical oversight and quality review.
Mentor and guide project managers and technical staff.
Manage client relationships, contracts, and project deliverables.
Track KPIs, financial performance, and implement corrective actions as needed.
Support business development and strategic growth initiatives.
Qualifications:
B.S. or M.S. in Civil or Geotechnical Engineering.
10+ years of experience managing engineering projects and teams.
Licensed Professional Engineer (PE) required.
Strong leadership, communication, and organizational skills.
Proficiency in geotechnical design software.
Ability to visit field sites as needed; valid driver's license required.
$53k-96k yearly est. 3d ago
Aviation Operations Manager
ABM 4.2
Associate manager job in Charlotte, NC
ABM Industries is seeking a dynamic and experienced Aviation Operations Manager to oversee and optimize aviation-related operations within our organization. The Aviation Operations Manager will be responsible for ensuring the efficient and safe operation of aviation services, including ground handling, passenger services, cargo operations, and related activities. This role requires strong leadership skills, in-depth knowledge of aviation regulations and best practices, and a commitment to delivering exceptional service to our clients.
$56k-99k yearly est. 6d ago
Section Manager, Microbiology
Caromont Health 4.2
Associate manager job in Gastonia, NC
Job Summary: Perform management, supervisory and technical duties necessary to ensure the efficient operation of the assigned section(s) of the laboratory. Train, direct, supervise and assist all laboratory personnel in activities required to collect, receive, process, test and report results of a wide variety of tests/procedures performed on a variety of samples including blood, body fluids, cultures, tissues, etc. Assists with establishment and monitoring of policies, procedures, regulatory compliance, quality control, and performance improvement within the department and organization.
Qualifications: Bachelor's degree from a recognized college or university with MLS(ASCP) registration , or equivalent, required. Minimum of four years medical laboratory experience . Considerable skill in performing various laboratory tests, planning, organizing and teaching; considerable ability to supervise and motivate staff; considerable customer relations and interpersonal skills . Masters degree and/or specialty certification recommended.
EOE AA M/F/Vet/Disability
$86k-131k yearly est. 1d ago
Quality Processes and Methods Manager
The Lane Construction Corporation 3.9
Associate manager job in Charlotte, NC
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards.
Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures.
Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities.
Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards.
Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms.
Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities.
Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools.
Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination.
Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives.
Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs.
Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions.
Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects.
Travels as needed to project sites.
Performs other duties as assigned.
Requirements
Bachelor's Degree
8 years of progressive experience in construction quality management, process improvement, or QMS implementation.
Experience leading or implementing digital quality management tools.
Requirements
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
$67k-95k yearly est. 4d ago
General Manager Operations
Ngroup
Associate manager job in Kannapolis, NC
The primary responsibility of a General Manager II is to co-partner directly with the local site leadership teams to ensure they are meeting and/or exceeding KPIs and SLAs. Additionally, this position will partner directly with the Client to manage the business and exceed all established KPIs. This role requires an experienced leader with a successful track record from startups, 3PL, retail, e-commerce, and reverse logistics.
Job Summary:
Key Responsibilities:
Manage an entire site with 1-2 direct salaried leader reports
Collaborate with cross-functional areas such as Risk Management, Safety, EHS, IT, and HR to ensure organizational effectiveness.
Work collaboratively with all levels of the organization while displaying strong leadership & communication skills and maintaining positive associate relations.
Balance between administrative duties and a strong presence on the warehouse floor
Adapt to shifts/quick changes in the work environment and take on additional responsibilities as needed.
Provide guidance and mentorship to your teams that outline the path to success.
Oversees rollout of daily operating plan at local site level.
Facilitate robust orientation for new hires, provide company overview and expected progression for the onboarding period.
Forecast volume for the month ahead and contribute to P&L planning.
Ensure all technical and operational equipment is in working order and address deficiencies with cross-function support/operations teams.
Holds local leadership teams accountable for providing a safe working environment while maintaining a heavy focus on quality.
Must be able to work shift hours to support business operations.
Work closely with nGroup's senior leadership team.
Strategy Leadership/Management:
Serve as an ambassador and thought leader for the company while operating an on-site team.
Lead in a manner consistent with the company's overall standards.
Consult with Executive leadership team to ensure operating methodologies align with company's core values, culture, and mission.
Drive large-scale needs analysis upon hire and evaluate operating solutions to ensure successful delivery of SLA/KPI goals.
Strategize with local senior leadership team on process improvements if needed and develop, foster, and support development of reporting of the local leadership team.
Holds weekly calls with the Operations team to ensure the objectives of the site are being executed efficiently and profitably.
Decision-Making/Authority:
Adapt to and quickly think through operating challenges as they arise, provide solutions, or seek guidance from senior leadership team for solution if needed.
Make recommendations to leverage or change strategy, programs, policies, and tools based on effectiveness to support metrics and changes in business need.
Possesses the ability to write, deliver, and effectively execute communications through all avenues.
Business/Financial Results:
Adhere to metrics for operation, process measures and requirements; communicates, analyzes, and reports on progress of talent and operational improvement initiatives.
Build commitment to operational efforts by demonstrating the delivered value of exceptional execution of operational standards.
Relationship Management:
Collaborates with operations leaders at senior level within the organization to cultivate and maintain a healthy partnership with the client.
Oversee multiple vendor relationships as they relate to cost savings while still receiving quality outcomes.
Work with stakeholders/enterprise SMEs to assess performance needs of Supervisory team as well as hourly associates to maintain a positive culture/working environment that is conducive to nGROUP's core values and mission.
Business Alignment:
Support assigned structure, associates, and processes to meet/exceed SLA and company strategy.
Actively engaged in the delivery of daily communication to Senior Leadership.
Talent Development:
Facilitates the onboarding process for salaried/hourly members of their network.
Continually focuses on and develops talent, including self-development. Coaches, mentors, and provide feedback to the leadership on associates' performance. Continuously drives programs to support internal retention of both hourly and salaried members of the designated team.
Champions development initiatives as they are rolled out and executes necessary compliance trainings.
4. Develops and mentors associates interested in pursuing a leadership role within the organization.
Experienced in providing coaching and feedback to the leadership team.
Skills and Qualifications:
1. Bachelor's degree in related field or equivalent experience
2. 5+ years' experience and successful track record from 3PL, retail, ecommerce, and reverse logistics in large warehouses. Startups a plus
3. Previous experience managing multiple salaried leaders
4. Ability to develop and deliver long and short-term plans as part of the overall strategy for achieving successful operational goals.
5. Ability to collaborate well with client/s to ensure strong & trusting relationship is maintained for the life of the account.
6. Ability to de-escalate associate relation challenges before handing off to Human Resources.
7. Bilingual a plus (English & Spanish).
8. Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.
9. Onsite (no hybrid).
EOE
E-Verify required
$60k-127k yearly est. 1d ago
Transportation Group Manager
Alliance of Professionals & Consultants, Inc. 4.6
Associate manager job in Davidson, NC
Job Title: Transportation Group Manager Type: Direct Hire in Davidson, NC Our client is seeking a Transportation Group Manager with deep expertise in transportation engineering and infrastructure project delivery to establish and grow our transportation practice in North Carolina. This is a unique opportunity to build something from the ground up-with the full backing of a trusted, multi-disciplinary firm.
Essential Job Responsibilities:
Proactively pursue new business with existing and prospective clients by delivering exceptional service. promoting Fisher's capabilities and building lasting relationships.
Support the development and execution of business plans.
Oversee and coordinate multiple projects, ensuring work is prioritized and deadlines are met.
Oversee project budgets, scope, schedule, and staffing to ensure successful and timely project delivery.
Manage and prepare winning project proposals and serve as primary client contact throughout the process.
Proactively monitor, identify and resolve technical, schedule or financial issues.
Successfully lead and manage a team across multiple locations.
Develop and maintain a high-performing, motivated team with strong morale.
Mentor staff on technical development, leadership, and client relations.
Set clear expectations, provide constructive feedback, actively coach and support employee growth with career development.
Successfully navigate and implement complex public processes and municipal approvals.
Represent in professional organizations, business boards, and community activities.
Required Skills & Experience:
B.S. degree in Civil Engineering (Master's preferred)
15+ years minimum in transportation civil engineering design
Professional Engineering License (PE)
10 years minimum of project management experience
Prior experience successfully managing and leading a team
Excellent leadership, communication, and interpersonal skills.
Proven client relationship and business development success in transportation sector
Proficiency in MS Office; MicroStation, AutoCAD, and OpenRoads a plus
Thorough understanding of all phases of transportation project development and delivery, including NCDOT, agency, and locally administered federal-aid projects.
Strong understanding of transportation engineering principles, including highway design, permitting, and regulatory standards.
Professional performance standards aligned with Fisher's Mission, Vision, and Core Values
Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment
Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment
Superior organizational and planning skills with keen attention to detail
Highly adaptable and proactive in meeting deliverables and deadlines
Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening
Curious, improvement-minded, and always seeking better solutions
Embrace feedback constructively and use it as an opportunity for growth
Job Requisition # 39650
#LI-Hybrid #LI-KM1#Civil
A reasonable estimate of the Base Salary for this role is $150,000 - $195,000 per year. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet Your Recruiter
Kayla Mershon
$150k-195k yearly 7d ago
CHARLES MACK CITIZEN CENTER OPERATIONS MANAGER
Town of Mooresville Nc 3.8
Associate manager job in Davidson, NC
APPLY DIRECTLY ON TOWN WEBSITE WITH THIS LINK:***************************************************************************************************************************** OpportunitiesJobs
About the Role
The CMCC Operations Manager oversees the overall functionality, efficiency, and daily operations of the Charles Mack Citizen Center (CMCC). This role ensures exceptional event execution, facility upkeep, and customer service excellence while fostering a welcoming, safe, and well-maintained environment for clients, visitors, and staff.
The ideal candidate is a proactive problem-solver who thrives in a dynamic, hands-on setting-balancing administrative responsibilities with operational leadership. This position plays a key role in positioning the CMCC competitively within the regional event market and reports directly to the Experience & Engagement Deputy Director.
Duties and Responsibilities
Facility & Event Operations
Oversee daily facility operations, including room setups, equipment usage, and cleanliness.
Ensure all building systems (HVAC, lighting, security, etc.) function properly; coordinate repairs with Facilities.
Manage inventory of equipment and supplies to support events and daily operations.
Support technical needs for events, including audio-visual and lighting systems.
Monitor facility adherence to fire codes, ADA standards, safety requirements, and emergency procedures.
Staff Leadership & Management
Train, supervise, and evaluate Event Services staff, including part-time and temporary employees.
Develop staff schedules to ensure proper coverage for operations and events.
Promote a positive team culture focused on service, efficiency, and accountability.
Customer Service & Client Relations
Ensure exceptional service for all internal and external customers.
Address and resolve client concerns promptly and professionally.
Collaborate with the Event Services Supervisor for seamless event execution.
Administrative & Strategic Responsibilities
Assist with developing and managing the operations budget; monitor spending and identify cost-saving opportunities.
Prepare reports on facility usage, maintenance needs, and operational performance.
Work with Marketing to promote the CMCC and attract diverse events.
Manage vendor relationships, including catering and other service partnerships.
Contribute to long-term planning for facility improvements, expansion, and revenue enhancement.
Minimum Education and Experience
Bachelor's degree in Business Administration, Hospitality/Event Management, or related field preferred.
Minimum 3 years of experience in facility operations, event management, or similar work.
Minimum 3 years of supervisory experience required.
Equivalent combinations of education and experience will be considered.
$43k-60k yearly est. 3d ago
ARG General Manager
Ace Hardware 4.3
Associate manager job in Charlotte, NC
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Perform all other duties as assigned.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist District Manager with the budget process for sales and expenses.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of Westlake associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
EXCELLENCE Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
LOVE Love the people, love the work and love the results.
INTEGRITY For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
GRATITUDE We recognize that we are blessed to be in the business of serving others.
HUMILITY We strive for greatness with a humble, modest and respectful attitude.
TEAMWORK We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that Together, we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Must have previous retail management experience. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$45,000-$70,000/Year
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$45k-70k yearly 1d ago
Operations Manager
Project Outpour
Associate manager job in Charlotte, NC
Reports To: Chief Dignity Officer (CDO) / Executive Director
Employment Type: Full-Time
Compensation Range: $45,000-$50,000, plus a health insurance stipend is provided to eligible employees to support the cost of individual health insurance coverage
Position Summary
The Operations Manager is responsible for building, overseeing, and maintaining the operational systems, staff coordination, and administrative infrastructure that allow Project Outpour's mobile shower and hygiene services to operate consistently, safely, and with dignity as the organization grows.
Working closely with the Chief Dignity Officer, the Operations Manager owns operational accountability, including systems development, staff supervision, scheduling, payroll administration, inventory and in-kind tracking, data integrity, compliance-related processes and supports the coordination of communications workflows in collaboration with the Chief Dignity Officer. This role translates strategic direction into documented procedures, clear expectations, and reliable workflows that support both frontline execution and long-term sustainability.
The Operations Manager supervises staff performance and operational compliance. This role requires sound judgment, discretion, systems thinking, and the ability to anticipate operational needs before they become service disruptions. Occasional evening or weekend work is required. This role is expected to perform all duties in alignment with Project Outpour's Staff Expectations & Standards and dignity-centered service model.
Key Responsibilities
1. Operational Systems & Infrastructure
Own the design, implementation, and maintenance of operational systems and workflows.
Develop, document, and update SOPs to support safe, consistent, and scalable service delivery.
Translate leadership direction into clear, actionable processes and role expectations.
Identify operational risks, gaps, or inefficiencies and recommend solutions.
Ensure operations align with Project Outpour's mission, values, and dignity-centered service model.
2. Staff Supervision, Coordination & Accountability
Supervise staff performance, scheduling, and role clarity across the operations team.
Provide guidance, coaching, and corrective feedback as needed.
Support onboarding, training coordination, and staff documentation.
Lead operational communication and facilitate staff meetings as assigned.
Serve as the escalation point for operational issues identified by the Team Lead.
Maintain clear boundaries between supervision, leadership, and frontline execution.
3. Program Operations Oversight & Quality Control
Oversee operational consistency across all mobile shower locations.
Monitor adherence to SOPs, safety standards, and service quality.
Conduct operational reviews and implement improvements.
Support new service locations, pilots, or expansions by organizing logistics and systems.
Embed trauma-informed, dignity-centered practices into all operational decisions.
4. Financial, Payroll & Administrative Operations
Process bi-weekly payroll accurately and on time.
Maintain payroll records and ensure compliance with internal policies.
Track operational expenses and program-related spending.
Support budget development, monitoring, and variance tracking.
Prepare documentation for audits, reconciliations, and grant compliance.
Manage administrative and sensitive mail and correspondence.
5. Inventory, In-Kind Donations & Asset Management
Own systems for tracking hygiene supplies, equipment, and operational inventory.
Ensure donor acknowledgment and compliance processes are followed.
Oversee maintenance schedules for vehicles, trailers, and equipment.
6. Data Integrity, Reporting & Compliance
Ensure accurate and timely collection of service data across locations.
Review data submitted by Team Lead for accuracy and completeness.
Maintain data systems suitable for grants, audits, and reporting.
Support leadership with data-informed decision-making.
7. Partner & Administrative Coordination
Serve as the primary operational contact for site hosts and partners.
Coordinate logistics, schedules, and expectations with external partners.
Attend meetings or events as needed to support operations.
8. Other Duties
Perform other duties as assigned by the Chief Dignity Officer or organizational leadership, consistent with the scope and nature of the role.
Required Qualifications:
2-4+ years of experience in nonprofit operations, program management, logistics, or a related field.
Demonstrated experience supervising or managing staff, including setting expectations, providing feedback, and addressing performance concerns.
Proven ability to build, document, and manage operational systems, workflows, and SOPs.
Experience supporting or overseeing payroll, scheduling, budgets, and administrative processes.
Strong organizational skills with the ability to manage multiple priorities independently.
Proficiency with Google Workspace (Drive, Docs, Sheets) and Microsoft Office, including Excel.
Strong written and verbal communication skills.
Ability to exercise sound judgment, discretion, and problem-solving in a fast-paced, community-based environment.
Commitment to trauma-informed, dignity-centered service.
Valid driver's license and ability to serve as a backup driver for the mobile shower unit when operationally necessary.
Preferred Qualifications:
Experience working in direct-service or community-based organizations.
Familiarity with inventory systems, in-kind donation tracking, or compliance documentation.
Experience supporting audits, grant reporting, or funder requirements.
Comfort working in both field-based and administrative settings.
Experience supporting program growth, expansion, or operational scaling.
Physical & Schedule Requirements:
Ability to work flexible hours, including occasional evenings or weekends.
Ability to lift up to 40-50 lbs as needed to support operations.
Willingness to be present at service sites periodically for observation, support, and quality control.
What Success in This Role Looks Like
Systems reduce confusion and dependence on individuals
Staff are supported, accountable, and aligned
Services operate consistently without crisis management
Compliance, payroll, and data are accurate and timely
Growth happens without mission drift
How much does an associate manager earn in Charlotte, NC?
The average associate manager in Charlotte, NC earns between $33,000 and $131,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.
Average associate manager salary in Charlotte, NC
$66,000
What are the biggest employers of Associate Managers in Charlotte, NC?
The biggest employers of Associate Managers in Charlotte, NC are: