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Associate manager jobs in Charlotte, NC

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  • Restaurant General Manager

    Zaxby's

    Associate manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-70k yearly est. 5d ago
  • Security Area Manager

    Carowinds 4.2company rating

    Associate manager job in Charlotte, NC

    The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
    $35k-54k yearly est. Auto-Apply 10d ago
  • Assistant Unit Manager

    JRN Inc.-KFC 4.0company rating

    Associate manager job in Gastonia, NC

    About the Job: As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence. Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary. Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging. Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management. Review financial reports and take appropriate actions to optimize performance. Support the RGM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? 2+ years of restaurant/retail management experience. Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Ensure all employees receive proper training and resources. Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant. Lead efforts in individual and team recognition, collaboration and motivation. Identify and recruit exceptional talent, supporting the RGM in the hiring process. Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees. Adhere to corporate policies, procedures and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: Competitive pay Bonus Eligible Paid Time Off Free meal each shift Medical benefits 401k retirement plan with 4% match Career advancement and professional development Tuition reimbursement and scholarship opportunities KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
    $48k-71k yearly est. 14d ago
  • Restaurant Assistant Manager

    Zaxby's

    Associate manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $34k-48k yearly est. 3d ago
  • ITSM Process Manager

    Vaco By Highspring

    Associate manager job in Charlotte, NC

    Required skills: W2 (no C2C, Third Party Vendors or Sponsorship) Local to Charlotte, NC -and must be willing to sit on-site 3x week IT Process Improvement ITIL- ITSM Model Experience working with outside vendors IT Change Management Disaster Recovery IT Asset Management Strong communication Worked at a small to mid size company (Not large enterprise companies) but rather wore multiple hats
    $63k-103k yearly est. 1d ago
  • Plant Manager

    The Judge Group 4.7company rating

    Associate manager job in Charlotte, NC

    The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture. Responsibilities: Oversee daily plant operations to ensure safe, efficient, and high-quality production. Manage production schedules, KPIs, and team performance to meet customer demand. Lead and develop supervisors and staff, fostering a culture of safety and accountability. Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards. Drive continuous improvement, cost control, and process efficiency. Coordinate with maintenance to minimize downtime and maintain facility standards. Qualifications: 7+ years in poultry or food manufacturing, including 3+ years in plant leadership. Strong knowledge of poultry processing and regulatory requirements. Proven success managing large teams and production performance. Excellent leadership, communication, and problem-solving skills. Proficiency in Microsoft Office (Excel required). HACCP certification; SQF/BRC or similar food safety credentials preferred. Bilingual skills a plus.
    $101k-138k yearly est. 2d ago
  • Plant Manager

    Performance Staffing Solutions, Inc.

    Associate manager job in Gastonia, NC

    Performance Staffing Solutions is seeking an experienced Plant Manager to lead operations for a manufacturing facility rooted in safety, quality, and continuous improvement. As Charlotte's Best Staffing Agency, we proudly support companies that prioritize innovation, culture, and operational excellence - and we're looking for a leader who can do the same. This role is built for a strategic, people-focused operations leader who thrives on building high-performing teams, elevating plant performance, optimizing supply chain processes, and ensuring a safe, efficient, customer-driven environment. Position Summary: The Plant Manager is responsible for overseeing all manufacturing and supply chain operations within the facility. This includes driving organizational performance, leading and developing teams, ensuring production efficiency, maintaining safety standards, and supporting long-term operational strategy. The role requires a hands-on, adaptable leader who understands modern manufacturing, embraces data-driven decision making, and can collaborate seamlessly across departments and locations. Essential Duties and Responsibilities: • Lead and manage all plant manufacturing and supply chain operations • Maintain strong team performance, high morale, and a culture aligned with organizational values • Recruit, develop, and supervise plant personnel • Ensure safe, high-quality, and efficient day-to-day operations • Advance operational practices, technology utilization, and supply-chain processes • Oversee inventory management and working capital performance to support financial planning • Recommend plant investments and manage approved projects • Build collaborative relationships with internal supply chain and operational teams across multiple locations • Represent the company in local forums, associations, stakeholder meetings, and customer interactions Key Competencies: • Adaptability and openness to feedback • Clear, confident communication in both written and verbal formats • Strong interpersonal skills with the ability to resolve conflicts and build positive relationships • Commitment to customer service and responsiveness • Dependability, accountability, and ability to work independently • Inspiring leadership with a passion for developing people • Strong problem-solving skills and analytical thinking • Ability to apply mathematical concepts in practical operational scenarios • Strong reasoning and decision-making skills when working with technical instructions and variable situations Qualifications: • Master's degree preferred in Process Engineering, Mechanical Engineering, or similar field; equivalent experience considered • Minimum 10 years of manufacturing experience with direct plant operations leadership (chemical process manufacturing preferred) • Experience with modern automation and data-driven operational management • Proficiency in English; additional languages are a plus • Strong ability to read and interpret technical, professional, and regulatory documents • Proficient in ERP systems and Microsoft Office Supervisory Responsibilities: • Full oversight of the plant operations organization Work Environment: This role is primarily on-site at the manufacturing plant, supervising daily operations, collaborating with both administrative and commercial teams, and maintaining visibility across the facility. Occasional travel may be required.
    $90k-127k yearly est. 4d ago
  • General Manager, Charlotte

    Craftwork

    Associate manager job in Charlotte, NC

    Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets. As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team. COMPENSATION & BENEFITS • $100-$120k base salary + performance bonus + equity • Full-time role with health benefits and weekly pay • Training and professional development opportunities • Long-term upside as we scale into new markets RESPONSIBILITIES AND DUTIES Financial Performance Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability. Use data to make decisions that keep the market healthy and growing. Sales & Marketing Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth. Nurture sales leads, call customers, and conduct in-person estimating activities, as needed. Operations Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards. Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale. Customer Success Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action. Actively encourage satisfied customers to become our loudest advocates. Team Leadership Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads. Create a culture of momentum, ownership, and care for the craft. QUALIFICATIONS Leadership & Execution 4+ years in high-accountability operational or general management roles. Proven ability to hire, train, and lead high-performing teams. You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves. Operational Excellence Experience running or scaling a business, service line, territory, or field operation. Skilled in using data, judgement, and operational cadence to drive financial results. Track record of solving operational problems under pressure. Customer & Team Focus Strong communicator across all levels including customers, field crews, and executives. Deep care for quality, people, and delivering an exceptional customer experience. Spanish proficiency is a significant plus. CRAFTWORK OPERATING CULTURE Alignment with our operating culture and behaviors is essential to being successful in this role. Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors. Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters. Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward. Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
    $100k-120k yearly 5d ago
  • Commercial Construction Services Manager

    Leeds Professional Resources 4.3company rating

    Associate manager job in Matthews, NC

    Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.
    $38k-50k yearly est. 5d ago
  • General Manager

    Specialized Recruiting Group-Charlotte, Nc

    Associate manager job in Charlotte, NC

    Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership. This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements. Position Overview The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects. Key Responsibilities Operational Leadership Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service. Develop and implement operational processes to improve efficiency, quality, and on-time delivery. Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets. Team Management Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams. Build a culture of accountability, communication, and continuous improvement. Manage staffing levels, performance reviews, training, and hiring needs. Financial & Business Management Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation. Identify cost-saving opportunities and optimize purchasing, inventory, and workflow. Evaluate financial reports, KPIs, and production data to make informed decisions. Customer & Project Oversight Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle. Oversee scheduling and coordination of field installations and service work. Resolve customer issues quickly and professionally. Quality & Safety Ensure products meet quality standards, design specifications, and company expectations. Enforce safety protocols, maintain compliance, and ensure a clean and organized facility. Qualifications 5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field. Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow. Proven experience managing operations, production teams, and end-to-end project execution. Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs. Excellent communication, leadership, and problem-solving skills. Ability to thrive in a hands-on, fast-paced small-business environment. Computer proficiency (ERP/MRP systems, scheduling tools, MS Office). What This Opportunity Offers Leadership of a well-established ~$3M business with room for growth Direct influence on operational improvements and business expansion A stable, team-oriented work environment Competitive compensation and benefits (customize as needed) How to Apply If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!
    $44k-83k yearly est. 2d ago
  • Store Manager

    Tommy Bahama

    Associate manager job in Charlotte, NC

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $35k-58k yearly est. 5d ago
  • Store Manager | Charlotte, NC

    David Yurman 4.6company rating

    Associate manager job in Charlotte, NC

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $31k-40k yearly est. 1d ago
  • Retail Store Manager

    Julie's Boutique 4.4company rating

    Associate manager job in Gastonia, NC

    Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique. Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays. Job Requirements: Leadership: • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills • Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director. People/Talent: • Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales • Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices • Actively establishes open, candid and trusting professional relationships with their team members • Maintains a high degree of personal integrity and inspires a team with the same values Guest Experience: • Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication • Prepares the team to balance our guest experience with necessary operational tasks Visual Merchandising: • Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering • Demonstrates a passion for fashion by understanding trends Operations: • Understands and enforces all company policies and procedures in a fair and consistent manner • Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential • Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique • Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory Qualifications • Minimum 2-3 years of experience managing a specialty retail store • Demonstrates leadership and integrity with experience managing a staff of boutique team members • Excellent verbal and written communication skills • Strong merchandising and visual skills • Excellent organization skills; able to plan and execute tasks efficiently • Proactive and creative problem solving ability • Flexible and adaptable • Ability to multi-task and balance multiple priorities • Proficient computer skills in Microsoft Word, Excel and Outlook • Ability to work most Saturdays and occasional holidays please contact through Linkedin Employment Type Full-time Position 40 hours 401K BENEFITS HEALTH INSURANCE CO-PAY Vacation Pay Holiday Pay Above regional competitive boutique pay $$$ We can't wait to have you join our family ! why wait ...apply today ! Sorry no store walk ins please - apply through Linkedin.
    $32k-42k yearly est. 2d ago
  • District Manager_ Charlotte, NC

    RGIS Us Corp 4.3company rating

    Associate manager job in Charlotte, NC

    Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth! Core Values: We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do. 1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature 2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA 3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation 4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more 5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion Job Summary: A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do. Reports to: Operations Manager Department: U.S. Field Operations Job Type: Full-Time; Exempt Travel Requirements: This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends! Supervision and Leadership: Provide leadership and direction to the district team. Set clear performance expectations, offer guidance, and monitor team performance. Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent. Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel. Operations Management: Ensures the team operates efficiently and in compliance with company policies and procedures. Monitor and analyze key performance metrics to meet or exceed goals. Proactively plan for and ensure all people and resources are in place for team operations. Collaborate with internal partners to hire and train new employees. Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count. Provide back-up support to Operations Manager. Customer Experience: Provide excellent customer service to ensure a positive customer experience. Address customer inquiries and concerns, and resolve issues as needed. Compliance and Safety: Ensure compliance with laws and regulations, including labor laws and safety regulations. Promote a culture of safety within the district locations. Growth and Financial Management: Have strong financial acumen, being cognizant of costs and operating within budget. Communication: Maintain effective communication with customers, employees, and internal partners. Report on team's performance, challenges, and opportunities, and plan for continuous improvement. Problem-Solving: Identify and address operational issues or challenges within the team. Implement solutions to improve overall performance. Qualifications: Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered. Proven success in a supervisory or other leadership role. Relevant experience, working in a fast-paced, high-productivity role. Excellent communication and interpersonal skills. Ability to analyze data and make informed decisions. Strategic thinker with the ability to make data-driven decisions. Physical Requirements: Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders. Frequent use of a data collection handheld device, with data entry and scanning. Must be able to lift and carry up to 50 lbs. ·Must have the ability to work long shifts on a regular basis. Ability to work in various customer locations with various work conditions. This position requires frequent travel via automobile and air. RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
    $89k-155k yearly est. 60d+ ago
  • Co-Manager II

    Guess?, Inc. 4.6company rating

    Associate manager job in Charlotte, NC

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-208k yearly est. 5d ago
  • District Manager

    Leslie's Pool Supplies (DBA

    Associate manager job in Charlotte, NC

    DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: Oversees the performance of a number of Leslie's store to ensure they are meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. The District Manager is directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses within a District. The District Manager is responsible for the effective execution of all company-developed programs. Oversees to ensure that all new team members are proficient applicants with the right competencies and experience and ensures that General Managers under their responsibility train and develop team members in all required training programs. Establishes the expectation of providing excellent customer service and a great place to work through personal example and principles. Responsibilities: * The successful completion of training within one-hundred and eighty (180) days of being onboarded. * Ensure district stores meet or exceed budgeted sales. * Drive water test conversion and prescription sales penetration. * Meet conversion, UPT and ATS goals and build action plans where improvement needed. * Manage controllable expenses to drive profitability. * Grow customer count through customer service training and standards. Qualifications: * At least 3-5 years field experience in a multi-unit retail environment. * A bachelor's degree or equivalent in business or marketing preferred. * Excellent references from supervisors, peers, and direct reports. * Ability to relocate helpful but not required. * Excellent verbal and written communication skills. We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
    $79k-128k yearly est. 47d ago
  • district manager

    Speedee-A Plus Automotive

    Associate manager job in Charlotte, NC

    Job DescriptionBenefits: Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Looking for people who want to make a impact and difference in a company. District Manager A Plus Automotive Started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers expectations. Responsibilities District managers must be able to perform all general manager duties District managers will ensure all locations open on time remain open until scheduled to close and staffed appropriately for the business expected to include key positions are filled for example All N.C. locations are required to have an inspector at all times. Dms will collect and review KPIS on an ongoing daily basis to include mid day 1pm results to confirm we are pacing to hit goals or changes are made to improve and control labor if needed. Daily recap, Dms must send a brief daily recap email at the conclusion of the day to communicate ongoing challenges they helped overcome, opportunities they worked with the leadership team to create action plans to improve and wins they celebrated at the location they worked at on this day. Agenda for the following weeksent no later than saturday 7pm to RM DMS MUST BE THE CHEERLEADERS FOR THEIR TEAMS AND KEEP A HIGH LEVEL OF POSITIVITY AND MOTIVATION AT ALL TIMES. Hold your team accountable - performance management works both ways ataboys when things go well and verbal/written conversations when we miss the mark. Not so soft people walk over you, not so hard no one wants to not work for you. Deal with claims, warranties, customer complaints that exceed $100 or your store leaderships abilities. Pafs or Personal Action Forms for any and all employee changes, termination, transfers, vacation, payroll deductions, pay changes, ect. Grow the business, increase customer count sign up new and maintain current fleet accounts Hire for your market, conduct interviews, recruit, always looking to get better. Manage social media customer feedback, google reviews good and bad should be called and action taken if required. Payroll verification for accuracy every Thursday. Confirm breaks are cut, times are correct, mispunches are corrected, new hires are added and that your team gets paid correctly. Verify and place or approve all orders staying within the budgets and not running out of product. Respond to all emails especially closing emails from your teams with detail, professionalism and positivity. Always having bench strength and ensuring cross training so that when positions become open you can fill them quickly. Handling and planning for turnover, especially management professionally. Get behind company incentives, initiatives and contests to motivate your team and send frequent emails, text, conference calls or zoom meetings encouraging your team to compete, have fun and win. All admin needs to be completed by Monday 8am no later. This especially applies to payroll, bonuses, new hire packets, pafs because failure to do so could result in someone's check being incorrect. This can cause lots of unnecessary stress for multiple people accoros the organization and lead to poor employee morale. Expectations Work 5 days 50 hrs in stores but engaged and available when needed. To be a true leader and build a team that enjoys, takes pride in their work Increase sales, control cost and ensure profitability Teach and train, coach and motivate help your teams bonus Give good direction and delegate to the correct team member, follow up to ensure task are completed correctly and on time. Performance management Ensure customer and employee experience is great! Strengths needed for a position Leadership skills, conflict resolution skills and listening to learn Self Motivated to work with little to no supervision Accepting of responsibility for all things and people in your charge Communication and computer skills excel,word, email, text,zoom Primary focus should be Making sure each employee and customer has a great experience Recruiting, Staffing the business for growth while controlling cost to ensure profitability Teach , train and enforce strict adherence to Process and procedure preventing damage claims and customer complaints. Then resolving any that we do have. Delivering on KPIS to include sales, customer count, payroll cost and profitability. Employee and customer safety to include workers comp or shop liability Secondary focus should be Facility and equipment repairs and maintenance Curb appeal Recruiting Fleet account management Online training completion When the job is done well the positive impacts are For Company Profitability and continued growth of new locations Reduced turnover, longer tenured staff especially at key positions Increased customer counts For Teammates Promotion opportunities Performance based pay rate increases Bonuses Job security For Customers Better and more consistent service that exceeds their expectations Trust that Aplus automotive will Alway do the right thing When the job is not done well the negative impacts are For Company Lost business, decreasing customer counts, less profitable, less growth Employee turnover and poor morale For Teammates Less opportunities for growth and less opportunities for compensation increases Less enjoyable place to work For Customers Less trust in our ability to deliver on the service they paid for Extended service times and less familiarity with our staff
    $79k-128k yearly est. 30d ago
  • District Manager

    PSP Holdings

    Associate manager job in Charlotte, NC

    Do you want to "Feed Your Career?" Here at PSP we are more than burgers and chickens. Are you looking to feed your career, not just a time clock? We have a career path to fit your personal and professional growth goals. Crew Members will join our diverse and loyal team, working together to serve guests, make delicious food, and have fun along the way. PSP Holdings is a franchisee and developer of Five Guys Burgers and Fries and Popeyes Louisiana Kitchen with approximately 30 locations in North and South Carolina. The District Manager is responsible for the overall operations of approximately five or more restaurants including financial performance, staff management, and adhering to operational standards in order to achieve sales and profit levels while ensuring maximum customer and employee satisfaction. The District Manager has direct accountability for ensuring General Managers are leading the daily operations of the restaurant and ensuing compliance with company and brand standards in all areas of operations. Essential Functions and Job Responsibilities: Ensures General Managers are appropriately leading day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste; follows published procedures for receiving, preparing, holding, packing, and serving products. Ensures well-trained and productive staffing levels are maintained to comply with service expectations while not exceeding set labor targets. Maintains exceptional levels of quality, customer service, cleanliness, and other factors that impact the guest experience. Participates and ensures complete and timely execution of corporate and local marketing programs/efforts. Monitors profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. Follows all appropriate health code and local jurisdiction food handling requirements, maintains food safety certifications, and models exemplary food health safety practices to employees. Ensures food quality and 100% guest satisfaction. Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team. Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards. Supports General Managers in recruitment, selection, and hiring to build and retain a great team. Champion's recognition and motivation efforts. Coaches, mentors, and motivates General Managers to exceed guest expectations and maintain an acceptable level of performance, which may include documenting and issuing disciplinary action, up to and including termination of employees. Partners and seeks approval from Human Resources and executive leaders as appropriate. Creates value for shareholders through efficient operations, appropriate cost controls, and profit management. Maintains highest level of quality, service, cleanliness, and hospitality by personally spending time interacting with guests and employees during peak hours and ensuring all menu items are always available. Routinely checks, adjusts, and makes minor repairs of restaurant equipment, building and grounds. Prepares and submits required reports. Prepares, completes, and follows-up on action plans for remodels and new restaurant openings. Leads team meetings to communicate relevant operations information. Ensures tools and systems are in place to roll out new products, systems, and processes. Performs other related duties as assigned. PSP Holdings offers a competitive pay and a generous benefits package for eligible full-time employees! Benefits available to eligible employees (varies by restaurant brand and employment status): Company paid training and uniforms, competitive bonus plans, tips, paid time off, medical, dental, vision and life insurance, and 401(k) with company matching. PSP Holdings is a franchisee that is growing, so there are always significant growth opportunities for high performers!
    $79k-128k yearly est. 60d+ ago
  • District Manager - Columbia

    Jiffy Lube/CISA Lubes USA

    Associate manager job in Charlotte, NC

    We're seeking talented candidates for the District Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are CiSA Lubes USA, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next level! The successful candidate will be responsible for the operations and results of all stores within an assigned territory. This position directly supervises Store Managers and works closely with them to hire, train, motivate, provide safety guidance, and to direct all the team members of the district to ensure operational objectives, store financial performance, and guest service meets or exceeds company goals. A current and valid driver's license is required. Please see the attached job description for specific details. District Managers will receive a competitive compensation plus a generous opportunity, a discount on Jiffy Lube services, health, dental, and optical insurance, life, and disability insurances. For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $79k-128k yearly est. 60d+ ago
  • Sr. Manager of Store Development

    Privacy/Disclaimer Agreement

    Associate manager job in Matthews, NC

    Sr. Manager of Store Development(Job Number: 2527123) Full-time Description Your PurposeProviding strategic leadership and oversight for all store layout development, remodel planning, and expansion initiatives. This role ensures alignment between Harris Teeter's growth strategy and the execution of efficient, accurate, and cost-effective store designs. Serving as the primary liaison between internal departments, architects, developers, and external partners, this leader drives project excellence, strengthens design standards, and oversees comprehensive asset tagging and data management processes across all store development projects. What You'll DoLead, mentor, and develop the Store Planning team, ensuring operational excellence in layout development, documentation control, and cross-departmental coordination. Establish best practices for fixture planning, equipment documentation, asset tagging, and project workflow management. Oversee the implementation of prototype updates across all in-design stores, ensuring consistency, accuracy, and operational alignment. Direct and manage the development of store layouts for new stores, expansions, and major/minor remodels based on company growth strategies. Present layout updates, project conditions, and recommendations at weekly Fixture Plan Committee meetings. Produce and maintain the Store Development Report, ensuring timely tracking from pad delivery through store opening. Manage the coordination and distribution of updated plans, signed-off fixture plans, equipment changes, and specifications to all required internal and external parties. Oversee the production, organization, and digital archiving of project transmittals and revision documents (PDFs, DWFs) from construction start through store opening. Lead the creation, implementation, and governance of Harris Teeter's asset tagging program for fixtures, equipment, décor elements, and store layout components. Ensure all store assets-new, remodeled, or replaced-are accurately tagged, cataloged, and maintained in central asset databases. Implement quality-assurance processes to validate asset data, reconcile discrepancies, and support long-term asset lifecycle management. Maintain and update AutoCAD blocks, store PDFs, as-built drawings, surveys, and fixture plan archives within Harris Teeter's mainframe or digital asset management systems. Oversee square footage allocations, legends, and asset-linked reporting for resets, remodels, and new stores. Partner with the Equipment Procurement Manager to identify cost-saving opportunities related to materials, equipment specifications, and bidding strategies. Prepare and submit all Starbucks kiosk documentation (submittals, elevations, finish schedules) and ensure installation timelines are met. Resolve differences between Starbucks design requirements and Harris Teeter layouts. Direct the compilation and distribution of aisle markers, HBC listings, frozen-food listings, and décor design elements for manufacturers. Maintain décor activity reports and ensure timely distribution of décor details to architects, construction teams, and project managers. Manage final fixture plan distribution after permitting, bidding, and contractor selection, including the initiation of equipment quoting and ordering. Maintain all construction documents for access by the construction department and other partners. Produce and maintain project close-out reports to support future remodel and expansion projects. Manage all project files, permanent files, and digital archives to ensure data accuracy and continuity. Maintain key reports including:Plan DevelopmentDécor DistributionStarbucks Distribution and LocationsSquare Footage Legends & full store square footage reports Equipment and finish reference databases Distribution transmittals and close-out document reports Oversee and support minor construction projects, including schedule development, budget monitoring, design coordination, and timeline management. Supporting Leadership Through the 5 EsAs a leader, you are expected to model and reinforce our leadership expectations through the 5Es Leadership Framework - serving as both an example and a multiplier of leadership impact across teams and functions:Envision: Craft a bold, strategic vision that aligns with the company's direction. Communicate clearly and consistently to ensure every team understands the “why” behind the work and feels connected to the bigger picture. Energize: Cultivate a high-energy, resilient environment where passion, recognition, and urgency fuel momentum. Drive engagement across levels by being visible, present, and inspiring in your leadership. Enroll: Build alignment and commitment by involving others early and often. Create clarity around change, communicate transparently, and ensure all stakeholders feel heard, valued, and empowered to act. Enable: Break down barriers, advocate for necessary resources, and build capability across your teams. Champion development, empower decision-making, and foster a culture of continuous learning and ownership. Execute: Deliver results that matter. Turn strategy into action with prevision and agility, ensure accountability, and continuously improve outcomes through clear priorities, strong follow-through, and data-driven decisions. Qualifications What You BringRequired:Bachelor's degree from a four-year college, plus four years of related experience/training; or an equivalent combination of education and experience. Minimum of 4 years of related experience, including 3+ years in a leadership role. Preferred: Proficiency in Microsoft Word, Excel, PowerPoint, and AutoCAD. Experience leading light-duty construction projects. Background in asset management, digital asset tagging, or architectural data governance. Strong communication skills with the ability to lead cross-functional initiatives and present to senior leadership. Physical DemandsPhysical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 50 pounds, pushing and pulling climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be provided, in accordance with applicable laws, to enable qualified individuals with disabilities to perform the essential functions of the position. Job Title: Sr Manager Store DevelopmentJob Code: 663Department: Store Development and StrategyReports To: Director of Warehouse MaintenanceSupervises: YesFLSA Status: ExemptLocation: Store Support CenterCreated/Updated Date: November 2025Primary Location NC-MATTHEWS-CONSTRUCTIONJob SalariedJob Posting Dec 11, 2025, 6:35:12 PM-Dec 19, 2025, 4:59:00 AM
    $68k-113k yearly est. Auto-Apply 4d ago

Learn more about associate manager jobs

How much does an associate manager earn in Charlotte, NC?

The average associate manager in Charlotte, NC earns between $33,000 and $131,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.

Average associate manager salary in Charlotte, NC

$66,000

What are the biggest employers of Associate Managers in Charlotte, NC?

The biggest employers of Associate Managers in Charlotte, NC are:
  1. Accenture
  2. Raydal Hospitality
  3. Coinbase
  4. imobile
  5. InfosysPublicService
  6. TUMI
  7. Campbells
  8. Arch Telecom
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