Calf Operations Manager
Associate manager job in North Manchester, IN
Seeking an experienced hands-on Dairy Calf Operations Manager for a fast-paced farm environment, overseeing a six nursery dairy farm
calf rearing
, day-to-day operations of the farms and oversee research trials. Looking for an individual with
extensive dairy experience
, a passion for calf care and team development for a company in the North Manchester, IN area. This role and requires strong leadership, attention to detail, strong communication with cross-functional teams, and the ability to manage both people and facilities to ensure smooth, efficient operations.
Dairy Calf Operations Manager Responsibilities:
Oversee daily barn operations, scheduling, and labor coordination
Supervise and lead a team of workers, providing direction and support
Collect, record, and organize research data accurately and efficiently
Monitor workflow to maintain efficiency, quality, and safety standards
Handle scheduling, timekeeping, and task assignments for labor staff
Maintain detailed records of experimental procedures, animal performance, and other relevant metrics
Collaborate with management on staffing needs, project timelines, and operational improvements
Participate in sample collection, processing, and handling as needed
Maintain a clean, organized, and safe work environment in accordance with company and regulatory standards
Dairy Calf Operations Manager Qualifications and Skills:
Associate's or Bachelor's degree in Animal Science, Agriculture, or a related field
Must have experience working with dairy calves
Previous supervisory or management experience preferred (agriculture, construction, or labor environment a plus)
Strong organizational and leadership skills
Ability to accurately record and manage data
Ability to work in a fast-paced, physically demanding environment
Previous experience with Standard Operating Procedures & Protocols considered an asset
Knowledge of equipment use, maintenance, and safety protocols
Excellent communication and problem-solving abilities
Basic computer skills, including experience with spreadsheets or data management software
Willingness to work flexible hours if needed
Some overnight travel is required
Ability to lift 50+ lbs. as needed
Comfortable working indoors and outdoors in various conditions
Capable of standing, walking, and performing manual labor tasks for extended periods
Dairy Calf Operations Manager Benefits:
Competitive pay based on experience
Opportunities for growth and advancement within the organization
Company vehicle
Cell phone
Bonus program
Roth 401K/401K w/ company match (100% on first 3%, 50% on next 2%)
Company-paid life insurance, short-term and long-term disability
Flexible Spending Account (FSA)
Voluntary supplemental insurance options (life, critical illness, AD&D)
Paid time off including vacation, holidays, and personal leave
Parental, Military, Bereavement, Jury duty leave
Wellness program with health screening
Professional development opportunities
Plant Manager (GM)
Associate manager job in Three Rivers, MI
A precision manufacturing facility in the Three Rivers area is seeking a Plant Manager (GM) to lead a ~47-person operation through its next phase of operational excellence and significant growth. The site has a strong, long-tenured team and has recently advanced through major quality and cultural improvements. With new aerospace and automotive programs ramping up, the facility is positioned for substantial volume increases in 2026 and beyond.
What You'll Lead
Full P&L ownership for a ~47-employee precision manufacturing operation
Daily leadership of production, quality, supply chain, scheduling, and administrative functions
Oversight of quotation review, costing, and the internal sales/operations handoff (not a customer-facing sales role)
Advancement of the site's Lean production system, including disciplined use of visual management, gemba walks, standard work, 5S, and problem-solving practices
Development and mentorship of a strong, stable, and long-tenured team
Execution of planned aerospace and automotive volume ramp-ups
Driving cultural alignment, credibility, and consistent leadership in a traditional machine-shop environment
Must-Have Qualifications (Non-Negotiable)
Leadership experience in a manufacturing environment-machining not required
Hands-on Lean implementation experience (SQDC boards, gemba walks, layered audits, standard work, 5S, structured problem solving)
Demonstrated success driving cultural change and gaining buy-in from long-tenured teams
Full P&L ownership
or
experience operating as a true #2 ready for the top seat
Direct, clear leadership presence with strong communication and follow-through
Comfort owning the internal commercial process (quotation through execution)
Stable career progression and strong professional integrity
Preferred Qualifications (Nice-to-Have)
Background in machining, metal fabrication, automotive, aerospace, or other discrete/serial production settings
Experience scaling operations through significant volume growth
Formal Lean/Six Sigma training or certifications
Exposure to precision machining environments (helpful but not required)
Experience with aerospace/defense quality systems (AS9100, ITAR, etc.)
Bachelor's degree preferred but not required
Manufacturing Plant Manager
Associate manager job in Avilla, IN
Job Title: Manufacturing Plant Manager
Reports To: VP of Operations
The Manufacturing Plant Manager provides both strategic and hands-on leadership for all plant operations, fully accountable for Safety, Quality, Delivery, Cost, and People (SQDCP) performance. This role drives a Lean Manufacturing culture through Tier accountability systems, continuous improvement, and process standardization.
Ideal candidates bring deep expertise in molding and assembly, proven success leading cross-functional teams, and a track record of building high-performance operations through Lean systems and visual management.
What You'll Do:
Operational Leadership
Lead all plant operations: molding, assembly, maintenance, logistics, and materials.
Drive Lean Tier Systems (Tier 1-4) for daily performance management and escalation.
Oversee production planning, staffing, and workflow to ensure on-time delivery.
Maintain robust process control, preventive maintenance, and tooling management.
Collaborate with engineering, quality, supply chain, and finance to meet business goals.
Lean Manufacturing & Continuous Improvement
Champion Lean principles to reduce waste, improve flow, and standardize work.
Facilitate Tier meetings to ensure data-driven problem solving and rapid countermeasures.
Apply tools like 5S, Visual Management, Kaizen, SMED, Poka-Yoke, and A3 to drive measurable gains.
Build a culture of continuous improvement and operator engagement.
Link all Lean activity directly to Safety, Quality, Delivery, Cost, and Morale.
People Leadership
Develop and empower supervisors and teams to hit operational and growth goals.
Build a high-accountability, high-performance culture.
Partner with HR on workforce planning, training, and engagement.
Lead with visibility - daily Gemba walks, Tier reviews, and team huddles.
Safety, Quality & Compliance
Promote a zero-injury culture through proactive engagement and risk assessments.
Ensure compliance with OSHA, environmental, and quality standards (ISO/IATF).
Partner with Quality to ensure defect-free production and effective root cause resolution.
Financial & Strategic Management
Manage plant budget, labor, and capital projects.
Track and act on KPIs to meet cost, delivery, and efficiency targets.
Support initiatives in automation, capacity expansion, and technology adoption.
Identify and execute cost-reduction and process-optimization projects.
What You'll Need:
Education & Experience
Bachelor's degree in Engineering, Manufacturing, or Operations (Master's preferred).
10+ years in manufacturing operations, with 5+ years in a Plant Manager or senior leadership role.
Strong background in molding, assembly, tooling, and quality systems.
Proven success sustaining Lean Tier Systems and improving OEE, scrap, lead time, and labor efficiency.
Skills & Competencies
Deep knowledge of Lean tools and structured problem solving.
Strong leadership presence and communication across all levels.
Solid financial acumen with ability to connect operations to P&L results.
Proficiency with ERP systems, Microsoft Office, and visual factory tools.
Performance Metrics (KPIs)
Safety: Incident rate, near-miss reporting
Delivery: On-time performance, customer satisfaction
Quality: OEE, scrap, rework, first-pass yield
Cost: Labor efficiency, cost per unit
People: Engagement, retention
Lean Maturity: Tier meeting effectiveness, escalation adherence
Work Environment
Split between office and production floor.
Requires frequent floor presence and direct engagement with teams.
What We'll Give You:
A competitive compensation package. Quality medical benefits, including a company funded Pension, 401K plan, health & wellness perks and so much more!
Ready to build what's next?
Apply now or reach out to learn more.
Dekko is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive team.
Harvest/Slaughter Operations Manager
Associate manager job in Kalamazoo, MI
Large meat processing company is seeking a Harvest/Slaughter Operations Manager. Position will oversee 3 superintendents and 9 supervisors in a 24/7 operation.
Requirements:
7+ plus years beef slaughter/harvest experience
1+ years at operations manager level
Stable work history with track record of success
Experience managing large scale operations
Company will provide a relocation package.
Plant Manager
Associate manager job in Sturgis, MI
Founded by industry veterans Marc Shore and Dennis Kaltman, Max Solutions seeks to impact our customers, employees, communities and the environment through specialty packaging solutions that support the healthcare and consumer segments. We deliver this unmatched impact by investing in next-generation technology, building and supporting an exceptional team of people and never placing limits on creativity.
We are seeking an experienced Plant Manager to join our team in Sturgis, Michigan.
Responsibilities
Plan and direct production activities and ensure alignment with operational efficiency and cost considerations
Coordinate productions activities with scheduling, procurement, maintenance, and quality to obtain optimum production and utilization of personnel, machines, and equipment
Review and analyze production reports (OEE, downtime, etc.) to determine causes of nonconformity with production specifications and/or operations production problems
Prepare and submit reports as required
Collaborate with the Supply Chain Department to develop and implement standard operating procedures to enhance product quality and address operational challenges
Revise production schedules and priorities in response to equipment failures or operational issues
Oversee the plant's supervision/management team to ensure efficient plant operations
Oversee and participate in the upkeep of presses and other machinery
Build an effective partnership with the plant hourly staff to improve overall plant production
Direct, maintain and enforce safety and environmental programs for the department
Collaborate with Human Resources in the hiring process of new employees and training requirements
Achieve Production KPI's and promote continuous improvement with all staff
Perform other duties as assigned
Demonstrate a deliberate focus on Safety, Quality, Continuous Improvement, and Customer Satisfaction
Qualifications/Skills Required
Bachelor's degree (B.A.) or equivalent experience
Previous management experience in a manufacturing environment, preferably within the folding carton and flexographic label industry
Solid understanding of manufacturing practices
Strong analytical and problem-solving skills
Strong leadership, communication, and organizational skills
Ability to organize and assign job tasks to employees
Ability to multi-task and prioritize tasks in a fast-paced environment
Ability to work individually as well as in a team environment
Adaptable / enthusiastic to change and committed to corporate goals and objectives
Operate and work near machinery safely
Max Solutions, Inc. is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status, or any other basis that is protected by federal, state or local law
STORE MANAGER IN STURGIS, MI
Associate manager job in Sturgis, MI
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Full-Time Assistant Store Manager
Associate manager job in Goshen, IN
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $25.00 per hour
Wage Increase: Year 2 - $26.00 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
* Assists the direct leader with developing and implementing action plans to improve operating results
* Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
* Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
* Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
* Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
* Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
* Participates in the interviewing process for store personnel
* Communicates information including weekly information, major team milestones, developments, and concerns
* Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
* Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
* Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
* Maintains store cleanliness standards and proper store signage at all times
* Assists the direct leader with maintaining proper stock levels through appropriate product ordering
* Merchandises product neatly to maximize sales
* Ensures the quality and freshness of products for sale and accuracy of product signage
* Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
* Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
* Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
* Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
* Other duties as assigned
Physical Demands:
* Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
* You must be 18 years of age or older to be employed for this role at ALDI
* Ability to work both independently and within a team environment
* Ability to provide and lead others to provide prompt and courteous customer service
* Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
* Ability to interpret and apply company policies and procedures
* Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
* Ability to evaluate and drive performance of self and others
* Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
* Ability to operate a cash register efficiently and accurately
* Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
* Excellent verbal and written communication skills
* Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
* Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
* High School Diploma or equivalent preferred
* A minimum of 3 years of progressive experience in a retail environment
* A combination of education and experience providing equivalent knowledge
* Prior management experience preferred
District Manager
Associate manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Administration and Operations Manager
Associate manager job in Dowagiac, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing high-quality, accessible care to our community, is seeking an experienced Clinic Operations Manager. This role oversees day-to-day operational processes, supports strategic initiatives, and ensures efficiency, compliance, and quality across our clinic locations.
The Clinic Operations Manager is a key leadership role that works closely with clinical, administrative, and finance teams to ensure smooth operations, patient satisfaction, and sustainable growth.
Key Responsibilities Operational Oversight:
Manage end-to-end clinic operations, ensuring efficient workflows, quality care delivery, and compliance with healthcare regulations.
Collaborate with finance to monitor operational costs and implement cost-effective solutions.
Optimize clinic logistics, inventory, and resource allocation.
Coordinate with department leaders to address operational challenges and implement scalable solutions.
Project Management & Execution:
Lead clinic-wide initiatives such as process improvement, new program implementation, and facility expansion projects.
Develop project plans including timelines, budgets, and risk mitigation strategies.
Ensure cross-functional teams meet project milestones and maintain alignment with organizational goals.
Track key performance indicators (KPIs) and provide regular updates to executive leadership.
Process Optimization & Continuous Improvement:
Identify operational gaps and develop strategies to improve efficiency, patient satisfaction, and staff productivity.
Standardize clinic processes, documentation, and workflows.
Apply Lean or Six Sigma methodologies to reduce inefficiencies and enhance service quality.
Team Collaboration & Leadership:
Serve as a central point of communication between administration, clinical teams, and external partners.
Facilitate alignment, knowledge sharing, and best practices across departments.
Provide guidance, coaching, and professional development opportunities for clinic staff.
Compliance & Reporting:
Ensure compliance with HIPAA, federal, state, and local healthcare regulations.
Monitor and mitigate operational risks.
Provide operational performance reporting to leadership.
Support internal audits and quality improvement initiatives.
Qualifications:
Bachelor's degree in Healthcare Administration, Business, Operations Management, or related field.
5+ years of experience in clinic or healthcare operations management.
Proven experience managing cross-functional teams and projects.
Strong understanding of healthcare compliance, operational workflows, and patient care processes.
Experience with electronic medical record (EMR) systems (e.g., Athena, Epic, or similar).
Lean, Six Sigma, or process improvement certification preferred.
Excellent communication, problem-solving, and leadership skills.
Ability to work in a fast-paced, dynamic healthcare environment.
District Manager
Associate manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Operations Manager
Associate manager job in Garrett, IN
Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Operations Manager will manage the organization's daily business activities including managing resources, developing, and implementing an operational plan to ensure procedures are carried out properly. The Operations Manager will develop long-term operational strategies, and work closely with senior management to meet company objectives.
Essential Functions:
* Manage the organization's operational activities
* Directly manage and oversee a team to include all aspects of performance management and hiring/firing
* Responsible for planning and monitoring the day-to-day running of the business to ensure smooth progress
* Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
* Manage procurement processes and coordinate material and resources allocation
* Oversee customer support processes and organize them to enhance customer satisfaction
* Review financial information and adjust operational budgets to promote profitability
* Revise and/or formulate policies and promote their implementation
* Manage relationships and agreements with external partners and vendors
* Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
* Ensure that the company runs with legality and conformity to established regulations
* Lead and optimize the operational processes through close coordination with global offices
* Design, analyze, and continuously improve policies, practices, and local systems to be leveraged for standardization efforts and scalability
* Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary
* Proactively identify and resolve issues that will impair the organization's ability to meet its goals
* Coordinates between sales department and operations department to deliver outstanding process expectations to our customers
* Meets with key clients, assisting service sales representative with maintaining relationships and developing strategic partnerships with customers
* Analyzes and controls expenditures of operations division to conform to budgetary requirements of the company
* Keeps track of the company's revenue margins and conducts budget reviews to maximize profits
* Oversees client support services
* Manages procurement and resource allocation
* Creates metrics collection mechanism to be used for performance measurement of facility and employees
* Executes strategic business objectives that align with company goals
* Prepares and presents regular updates to senior management
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
* Bachelor's Degree in Supply Chain Management or similar field or equivalent years experience
* 5-7 years of experience
Qualifications:
* Demonstrated in-depth operations and support techniques and financial principles
* Ability to communicate orally or in written form effectively with co-management, internal and external customers
* Excellent leadership and organizational abilities
* Superior knowledge of industry regulations and operational guidelines
* In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
* In-depth knowledge of data analysis software
* Working knowledge of customer relationship management (CRM) packages
* Proven knowledge of performance evaluation metrics in a business setting
* Outstanding negotiation skills
* Demonstrated success innovating solutions to increase productivity and profitability
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Hotel General Manager
Associate manager job in South Bend, IN
***This position is at Homewood Suites by Hilton on SR 933*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The General Manager is responsible for overseeing all hotel operations, ensuring the property runs efficiently and meets financial goals while providing exceptional guest experiences. This role involves leadership of all hotel departments, including front office, housekeeping, food and beverage, sales, marketing, and maintenance. The General Manager is also responsible for ensuring compliance with company policies, local regulations, and health and safety standards, while driving profitability, staff development, and overall operational excellence. Key Responsibilities:
Operational Leadership & Management:
Oversee all hotel operations, ensuring smooth day-to-day operations across all departments.
Implement and enforce hotel policies and procedures to ensure the highest quality standards are met.
Manage operational budgets, track performance against financial goals, and implement corrective actions to improve performance.
Ensure all areas of the hotel are properly staffed and equipped to deliver top-tier service to guests.
Guest Experience & Satisfaction:
Lead the effort to provide exceptional guest service and create memorable guest experiences.
Address guest complaints or concerns promptly and ensure swift resolution, maintaining a high level of guest satisfaction.
Regularly assess guest feedback (e.g., surveys, reviews) to identify areas for improvement.
Implement initiatives to enhance guest loyalty and promote repeat business.
Staff Leadership & Development:
Lead, mentor, and support all hotel department managers, ensuring they are trained, motivated, and aligned with the hotel's goals.
Develop and execute employee training programs, ensuring staff members have the tools and knowledge to provide excellent service.
Foster a positive and inclusive work culture that promotes teamwork, staff retention, and high performance.
Conduct performance evaluations, provide regular feedback, and offer coaching to ensure the ongoing development of hotel personnel.
Financial Management & Budgeting:
Develop and manage the hotel's annual budget, ensuring cost control, maximization of revenue, and achievement of financial goals.
Monitor operational expenses and identify opportunities for cost savings without compromising guest experience.
Analyze financial reports and key performance indicators (KPIs) to track hotel performance and take corrective actions when necessary.
Optimize room revenue through pricing strategies, occupancy management, and special offers.
Sales & Marketing:
Oversee the marketing and sales strategies to drive hotel bookings, group business, and events.
Coordinate with the sales team to develop promotional campaigns and pricing strategies to maximize occupancy and revenue.
Establish strong relationships with corporate clients, event planners, and travel agents to drive business to the hotel.
Monitor local market trends and competitor activity to stay ahead of industry changes and opportunities.
Compliance & Health & Safety:
Ensure compliance with local, state, and federal regulations, including health and safety, environmental standards, and labor laws.
Work with HR to ensure hotel staff is compliant with company policies, legal requirements, and industry standards.
Oversee the hotel's security systems, ensuring the safety of guests, employees, and the property.
Ensure adherence to all food safety and sanitation protocols, as well as emergency preparedness protocols.
Property Maintenance & Management:
Ensure the hotel building and facilities are well-maintained and meet brand standards, managing maintenance and repair schedules.
Work with the maintenance team to address any property issues and prevent operational disruptions.
Oversee the cleanliness and functionality of the hotel's physical spaces, including guest rooms, public areas, and back-of-house facilities.
Reporting & Communication:
Prepare and deliver regular reports on hotel performance, including financials, guest satisfaction, and operational goals, to ownership or regional leadership.
Communicate regularly with corporate management, providing updates on hotel performance, challenges, and opportunities.
Maintain clear and open communication channels between hotel departments to ensure cohesive operations.
Qualifications:
Education & Experience:
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 5-7 years of hotel management experience, including at least 3 years in a General Manager or equivalent leadership role.
Experience managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales.
Proven track record of meeting or exceeding financial targets and managing budgets.
Skills & Knowledge:
Strong leadership skills, with the ability to inspire, motivate, and manage a diverse team.
Excellent communication and interpersonal skills, with the ability to build relationships with staff, guests, and business partners.
Strong financial acumen, including experience with budgeting, forecasting, and financial reporting.
Deep understanding of hotel operations and service standards, with the ability to drive operational excellence.
Knowledge of hotel management software, property management systems (PMS), and other industry-related technologies.
Ability to assess market trends, identify business opportunities, and develop effective strategies for hotel growth.
Personal Characteristics:
Strong problem-solving and decision-making abilities, with a proactive approach to challenges.
Results-oriented, with a focus on achieving operational and financial goals.
Customer-focused with a passion for providing exceptional guest service.
Ability to work under pressure and manage multiple tasks effectively.
Positive, professional, and charismatic with a strong presence as the face of the hotel.
Physical Demands:
Ability to stand, walk, and move around the hotel for extended periods of time.
Ability to lift and carry up to 50 pounds when needed.
Flexibility to work weekends, holidays, and evening hours as required.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Restaurant District Manager - Fast Casual - Warsaw, IN
Associate manager job in Warsaw, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Warsaw, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
Maintenance Operations Aviation Repair Station Manager
Associate manager job in Kalamazoo, MI
Job DescriptionRepair Station Manager
Employment Type: Full-Time
About Client
A distinguished aviation organization specializing in aircraft restoration, maintenance, and custom-builds. The company operates a certified Part 145 Repair Station and is known for its commitment to craftsmanship, innovation, and aviation excellence. They deliver high-quality maintenance, avionics, and restoration services while fostering a culture of safety, precision, and customer satisfaction
Compensation & Benefits
Base Salary: Up to $105,000.00
Relocation assistance: Yes
Shift: Monday to Friday, first shift
Benefits Package:
Medical, Dental & Vision Insurance after 30 days
401(K) with company match up to 5%, 100% vested immediately
Company-paid Life Insurance
Short-Term & Long-Term Disability Insurance
Paid Vacation, Holidays, and Sick Days after 90 days
Opportunities for professional growth and career development
Job Summary
The Repair Station Manager oversees the overall management and operation of an FAA-certified Part 145 Repair Station. This role ensures full compliance with federal regulations and company standards while driving operational excellence, safety, and customer satisfaction. The manager provides leadership to maintenance personnel, interfaces with regulatory agencies, and contributes to business growth by developing new service offerings and supporting marketing initiatives that enhance visibility and market reach
Key Responsibilities
Lead daily repair station operations including inspection, maintenance, repair, and return-to-service activities
Ensure strict adherence to FAA Part 145 regulations and internal quality control manuals
Supervise maintenance teams and verify training, certification, and performance standards
Oversee calibration, tooling, and technical documentation
Maintain accurate and complete maintenance records
Coordinate with the FAA during audits, inspections, and compliance reviews
Foster a safe and efficient workplace aligned with company safety policies
Develop and execute continuous improvement and customer satisfaction initiatives
Identify and evaluate new service opportunities to expand the repair station's capabilities
Collaborate with Marketing to develop promotional content and maintain accurate service listings
Monitor customer relations, market trends, and regional competition
Perform additional duties as assigned
Minimum Requirements
FAA Airframe and Powerplant (A&P) Certificate
Minimum five (5) years of aviation maintenance experience
At least three (3) years of supervisory or management experience within a Part 145 environment
Solid understanding of FAA regulations, particularly 14 CFR Part 145 and FAA Order 8900.1
Strong communication, leadership, and organizational abilities
High school diploma required
Ideal Qualifications
Associate or bachelor's degree in aviation or related field
Experience managing an FBO or Fuel Farm
Proficiency with maintenance tracking software and Microsoft Office applications
Proven record of driving operational efficiency and customer satisfaction
Elevate Your Career
Apply for this Repair Station Manager position and let Rio Staffing represent you to our network of industry-leading clients. We provide personalized support throughout the hiring process, ensuring your expertise is matched with a role that values your skills and professional growth.
NIBCO Manager- Seasonal
Associate manager job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Parks and Recreation
NIBCO Ice & Water Park Manager
DIVISION
Operations
STATUS
Seasonal- Summer
CATEGORY
Hourly, $19-$23
FLSA
Non-Exempt
REPORTS TO
Operations Manager
DATE
2025
JOB SUMMARY
NIBCO Ice & Water Park Manager will oversee the operations during the summer at the facility. This includes hiring and overseeing a team of concessions, and admissions staff. Responsible for the overall business services of the facility including inventory, sales, and cleanliness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Oversee schedule for all NIBCO Ice and Water Park employees and confirm all hours worked are accurate.
Monitor and enforce safety regulations on the rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Manage the skate rental process and keep an inventory of rental equipment and concessions supplies.
Regularly inspect and maintain roller skate rental equipment.
Oversee transactions for the admissions, concessions, and roller skate rental counters.
Ensure the bank deposits are turned in daily.
Maintain clear communication with other staff members and supervisors.
OTHER DUTIES AND RESPONSIBILITIES
Assist with the planning and execution of park events and programs.
Communicate with the Operations Manager about facility issues and concerns.
Work with the Concessions Manager to maintain food and drink inventory at the concessions stand.
Ensure the facility is thoroughly cleaned on a regular basis.
EDUCATION AND EXPERIENCE
High School Diploma or GED.
Must have a valid driver's license.
Basic knowledge of skating and familiarity with rink rules and safety guidelines.
First aid training and certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess a demonstrated level of ability and experience in areas of oral and written communications.
Ability to handle cash transactions accurately.
Customer service experience is a plus.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
Must have a positive demeanor when in contact with the public.
WORKING CONDITIONS
Work environment is generally performed in an indoor and outdoor setting. The NIBCO Ice & Water Park Manager will typically work afternoon and evening hours and weekends. Occasionally hours will also be worked during the week for rentals. The park is open from the first week May to September frequent exposure to warm temperatures should be expected.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
General Manager
Associate manager job in Benton Harbor, MI
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a General Manager on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. There may be a need for early mornings or evenings.
What You'll Do:
Manage the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Manage the full employee lifecycle for drivers - scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies.
Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations.
Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 4-6+ years of experience and hold a Bachelor's degree.
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility.
Savvy and tactful communicator: you intuitively find the right tone in every situation.
Detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams.
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly.
Problem solver; you don't accept the status quo and are always looking for creative solutions.
Based in the Benton Harbor, MI area or willing to relocate.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $80,000 - $110,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyBusiness Manager
Associate manager job in Kalamazoo, MI
Are you ready to get your career on the right path? Build your Legacy here
Who We Are
At Pennings & Sons we take great pride in providing creative and outstanding residential building and remodeling solutions for our clients! We've been building character into homes for over 45 years. If you live in the Kalamazoo area, you've probably seen our trucks. Come be a part of our outstanding team of talented and professional craftsmen. Here you will be supported to do your best work, encouraged to sharpen your skills, and master your craft. Being a part of our team, you will hear our clients rave about the exceptional quality of our work, and you too can experience a feeling of deep satisfaction for a job well done! People often come to Pennings and Sons looking for a job and stay because they find a fulfilling career where they can learn and grow.
Pennings & Sons is seeking a Business Manager to oversee and enhance the company's quality, productivity, and efficiency through leadership of the Admin Team and office operations. This role is responsible for managing the day-to-day functions of the office, whether carried out personally, through team members, or by coordinating with third-party vendors.
Note: For clarification, please refer to DEFINITIONS AND ACRONYM EXPLANATION at the end of this document.
:
GENERAL SCOPE:
The ‘Five Major Roles' of this position:
LMA the Admin Team (Finance, HR/Payroll, Admin)
Manage the Finance Process
Manage the Payroll/HR/Tax Processes
Manage the Team Support Administrator
Manage Sales Support for P&S
Accountability:
The Business Manager reports to and is directly accountable to the Integrator.
The Business Manager directly supervises the Admin Team
Work hours and schedule:
Under normal conditions, the position is anticipated to be a 40-50 hour per week commitment. Periodically, the job will require extra effort and time
The Business Manager will work out of the office from 8:00 am to 4:30 pm
The Business Manager position is a full-time salaried position
Salary and benefits commensurate with experience
Compensation & Benefit package as described in separate Employment Summary
IDEAL QUALIFICATIONS:
Must be willing to learn, adopt and follow company core values
Business degree or related professional qualification and experience
Knowledge of or aptitude to learn Microsoft Office Programs, BT and QB software
Proficient in use of smart phones, tablets and/or windows-based computers
Some experience in managing windows-based server networks
Past significant experience in managing HR systems and needs including payroll
Excellent written and verbal communication skills
Organization and planning skills
Problem analysis and problem-solving
Information management
Get, Want, and have the capacity for the roles described below
DETAILED POSITION RESPONSIBILITIES: (To match the 5 main roles listed above)
20% Lead Manage & Hold Accountable the Admin Team (Finance, HR/Payroll, Admin)
Lead & manage the people on this Team to create an environment where accountable employees thrive
Keep clear expectations in front of the team of roles, duties, and values, and communicate these well
Participate in all P&S leadership meetings (POS) (Annual, thirdly, monthly and weekly)
Participate in the hiring, training, coaching, monitoring, and reviewing of this team
Have regular ‘conversations' with the team to exchange feedback and measure performance
Complete all POS assigned “Rocks” and to do's
20% Manage the Finance Process
Manage A/P Process
Receive, verify, record, all vendor invoices & overhead receipts
Process and make payments (online or printing checks)
Manage vendor liability, information, and agreements
Maintain billing relationships between company and vendors/trade contractors
Manage vendor/trade contractor set up and updates in QB and BT
Manage the A/R Process
Deposit all receivables to financial institutions
Manage the waiver process
Do all Financial reporting monthly or as needed
Record overhead and business transactions in QB
Manage company credit cards
Make sure all ‘No-Go' and warranty files are up to date and closed out in the FT, QB, and BT
20% Manage the Payroll/ HR/ Tax Processes
Work with Payroll / HR staff to ensure all processes and procedures are being completed
Be aware of what's going on to be able to handle Payroll/ HR situations as needed
Know how to operate the Payroll and HR processes to keep tasks functioning if needed
Prepare all reports needed for insurance audits (including trade contractor reports)
Prepare truck mileage, asset details, and health insurance reports for accountant at year end
Prepare and report 1099, and 1096 forms
Make year end GL and property adjusting entries in QB
Manage and facilitate record retention policies
20% Manage Team Support Administrator
Work with Team Support Administrator to ensure roles and duties are being completed
Maintain the quality of clients' first impressions when needed
20% Sales Support for P&S
Intake & screen initial lead requests and lead customer through our process
Gather contact and job information
Decide best salesperson for leads and schedule appointments for sales
Set up and populate customer/ job folders in FT and BT
Download pictures and scan in notes and drawings
Setup proposal forms/launch jobs in BT
Communicate with sales as necessary about job/information
8. Order roof measure-ups as directed by sales
Follow up with customers - confirmation, call backs, rescheduling, drip emails, etc.
10. File No-Go lead files
11. Maintain good customer service / satisfaction
Our core values are Honesty & Integrity, Respectfulness, Commitment to Client Satisfaction, Positive Perspective, and Efficiency & Productivity.
If you appreciate and exhibit our core values, we want to talk to you about employment with Pennings & Sons. Join us to find a career, not just a job. You will work in a place where you will be appreciated by your team and clients, and where your work has a direct effect on the success of the company. Please submit your resume.
This Job Description is a living document and may continue to evolve as the Division grows, technology changes and other circumstances change. The terms of this Document are not intended to be construed as an employment contract. Company Leadership also reserves the right, at its sole discretion, to alter, amend, modify, interpret, and/or temporarily suspend any part of this document at any time and without notification.
DEFINITIONS & ACRONYM EXPLANATION:
P&S = Pennings & Sons
Company= W. Pennings & Sons Inc, d/b/a Pennings &Sons, Pennings Handyman and Pennings Accessible Living
EOS= Entrepreneurial Operating System
POS= Pennings Operating System
P&S Leadership Team= Visionary, Integrator, Managers of Production, Business, Sales, Design, Marketing/IT
PM= Production Manager (P&S)
JS= Job Supervisors
Production (or Field) Staff) =Job Supervisors, Carpenters, Project Specialists, Crew Members, & Helpers
PHM=Pennings Handyman (a Division of Pennings & Sons)
PHM-PM= Pennings Handyman Production Manager
PHM-PS= Pennings Handyman Project Specialist
T&M=Time & Material (a Division of PHM)
PAL = Pennings Accessible Living
BT= Buildertrend cloud-based software
FT = Folder Tree (electronic files)
QB= QuickBooks accounting software
GM= Gross Margin
General Manager | Burdick's & Lobby Bar
Associate manager job in Kalamazoo, MI
Overview Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work in a brand new restaurant with a team that is fun, high-energy, and passionate about Food and Beverage
You will utilize your skills and experience in an environment that has been designed to enhance an energetic and entertaining experience
Overview
We are seeking a seasoned and driven General Manager to lead the strategic direction, day-to-day operations, and team development for two of our premier food and beverage outlets: Burdick's Sports Bar, a vibrant, high-volume venue with a reputation for energy and excellence, and our Elevated Lobby Bar, a refined destination known for elevated service, craft cocktails, and sophistication.
This role calls for a polished, guest-centric leader who is passionate about hospitality, operations, and team culture. You'll be charged with not only delivering exceptional service and financial performance, but also building a collaborative, accountable, and professional work environment that sets the tone for the entire property.
Responsibilities Key Responsibilites Strategic Leadership & Vision
Set the tone and vision for Burdick's and the Elevated Lobby Bar, aligning with overall hotel and brand standards.
Drive innovation, guest satisfaction, and revenue growth across both venues, consistently elevating the guest experience.
Represent the F&B division in cross-departmental planning and strategic initiatives with senior hotel leadership.
Operational Excellence
Lead all day-to-day operations across both venues, ensuring consistent execution of service standards, SOPs, and quality control measures.
Establish and enforce high standards of cleanliness, professionalism, and attention to detail.
Ensure both outlets operate with efficiency, consistency, and excellence across all shifts.
Financial Leadership
Full P&L ownership: monitor budgets, control costs, and drive profitability while maintaining service excellence.
Analyze financial reports and implement strategies to improve revenue, margins, and overall performance.
Oversee inventory management, vendor relationships, and procurement to ensure accuracy and minimize waste.
Team Development & Culture
Build and nurture a high-performing team built on collaboration, respect, accountability, and passion.
Set clear expectations and lead by example in all areas of professionalism, service delivery, and personal presentation.
Foster a culture where feedback, training, and continuous development are part of daily operations.
Guest Experience Leadership
Ensure guests receive a seamless, elevated experience in both venues - from game-day energy to lobby-level luxury.
Handle escalated guest concerns with discretion and resolve, maintaining brand integrity at all times.
Use guest feedback, service trends, and innovation to keep offerings fresh, relevant, and best-in-class.
Qualifications What We're Looking For
Proven GM or senior leadership experience in upscale hospitality, restaurant, or hotel food & beverage operations.
Demonstrated expertise managing multi-outlet, high-volume environments with different service styles and guest expectations.
Strong P&L and financial analysis skills, with a track record of meeting or exceeding budget targets.
Deep understanding of service excellence, operational efficiency, and team accountability.
Polished, professional, and poised under pressure - a true ambassador of the brand and team culture.
Hands-on leader who thrives in both front- and back-of-house environments, driving performance through visibility and example.
A genuine passion for hospitality, food, beverage, and leadership.
Preferred Qualifications
Hotel or resort F&B leadership experience is strongly preferred.
Background in both high-end and high-volume service environments.
Experience launching or repositioning food and beverage concepts is a plus.
Why Join Us
Strategic Leadership Role: Influence and oversee two key F&B destinations with the support of a forward-thinking hotel team.
Empowered Culture: Be part of a culture that values leadership, innovation, collaboration, and excellence.
Career Growth: This is a high-visibility role with strong potential for advancement within our organization.
Competitive Compensation: Includes base salary, performance-based incentives, benefits, and professional development opportunities.
What's in it for You
A fast-paced and exciting work environment at one of Kalamazoo's premier sports bars.
Competitive salary and opportunities for career advancement.
Health, wellness, and meal benefits.
The opportunity to lead a dedicated team and create a top-tier guest experience.
Annual bonus opportunity
Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
401K with 100% match up to 3% and 50% match up for the next 2%
Medical/Dental/Vision/Disability/Life Insurance
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% discount on GHG outlets
(1) shift meal provided per day
Discounted hotel rates at Choice Hotels Worldwide
Monthly cell phone stipends
Annual leadership classes and trainings
Parental Leave Program
Flexible work schedule
Auto-ApplyFull-Time Assistant Store Manager
Associate manager job in La Porte, IN
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $25.00 per hour
Wage Increase: Year 2 - $26.00 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
* Assists the direct leader with developing and implementing action plans to improve operating results
* Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
* Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
* Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
* Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
* Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
* Participates in the interviewing process for store personnel
* Communicates information including weekly information, major team milestones, developments, and concerns
* Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
* Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
* Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
* Maintains store cleanliness standards and proper store signage at all times
* Assists the direct leader with maintaining proper stock levels through appropriate product ordering
* Merchandises product neatly to maximize sales
* Ensures the quality and freshness of products for sale and accuracy of product signage
* Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
* Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
* Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
* Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
* Other duties as assigned
Physical Demands:
* Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
* You must be 18 years of age or older to be employed for this role at ALDI
* Ability to work both independently and within a team environment
* Ability to provide and lead others to provide prompt and courteous customer service
* Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
* Ability to interpret and apply company policies and procedures
* Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
* Ability to evaluate and drive performance of self and others
* Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
* Ability to operate a cash register efficiently and accurately
* Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
* Excellent verbal and written communication skills
* Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
* Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
* High School Diploma or equivalent preferred
* A minimum of 3 years of progressive experience in a retail environment
* A combination of education and experience providing equivalent knowledge
* Prior management experience preferred
Restaurant District Manager - Fast Casual - Ligonier, IN
Associate manager job in Ligonier, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Ligonier, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!