12 Associate Manager Resume Examples

Five Key Resume Tips For Writing An Associate Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Maria Chavez
Associate Manager
Contact Information
San Diego, CA
(360) 555-8426
mchavez@example.com
Skills
  • Retail Sales
  • Loss Prevention
  • Store Management
  • Retail Accounts
  • Emergency
  • Daily Activities
  • Customer Confidence
  • Procedures
  • Wireless Products
  • Communication
 
 
Employment History
Associate Manager2020 - Present
Apple
San Diego, CA
  • Managed accounts payable, receivable, and payroll.
  • Recruited, Hired and Trained over 10 new employees and developed them into productive team members with excellent product knowledge.
  • Purchased new equipment, oversaw facility renovation projects, implemented POS hardware/software, developed and conducted training programs.
  • Cash handling, deposit drops and mastering the POS system.
Solution Specialist2019 - 2020
Apple
San Diego, CA
  • Managed 6-15 employees in setting up customers' Apple products through Personal Setup.
  • Develop and implement organizational tools to improve internal product knowledge, workflow, and customer communication.
  • Achieved top sales goals storewide over fellow employees in multiple quarters.
  • Use Mobile POS to finalize customer sales, complete phone service contracts for customer.
  • Provide One to One training to customers new to the Apple brand.
  • Managed and coached concierge team regarding policies and procedures, product knowledge, and transaction strategies.
Retail Sales Representative2017 - 2019
Time Warner Cable Enterprises
San Diego, CA
  • Answer questions about services, troubleshoot Take payments, cash up daily Retail Sales
  • Work with Account Executives, clients and TWCMS production in the development of digital elements to ensure campaign and brand effectiveness.
Retail Sales Manager2014 - 2017
Charlotte Russe
San Diego, CA
  • Worked in men's, women, & children clothing, jewelry, and the home store.
  • Be aware of current promotional events and sales Maintain good housekeeping standards Adhere to Loss Prevention and inventory control and compliance procedures
  • Set goals and educated teammates about a personal product category that I was assigned.
Education
Bachelor's Degree of Business2011 - 2014
Ashford University
San Diego, CA
 
 
Lori Howard
Associate Manager
Contact Info
Republic, WA
(730) 555-7235
lhoward@example.com
Skills
Procedures
Line Sheets
Company Policies
Customer Service
POG
Product Development
Sales Goals
Sales Activities
Video Equipment
Corporate Office
Employment History
Associate Manager2017 - Present
BananasRepublic, WA
  • Participated in new store openings in Portland and Aspen.
  • Ensured that each customer received outstanding customer service by providing a friendly environment, and met their needs.
  • Used Microsoft Word for organizing and keeping electronic company paperwork easily accessible.
  • Handled phone and cash register as needed as well as being on sales floor.
Merchandising Supervisor2014 - 2017
BananasRepublic, WA
  • Handled customer and employee issues by providing excellent customer service and maintaining strongrelationships with employees.
  • Informed employee about various new store products received.
  • supervised the sales floor and store associates, contributed to achieving incentive goals for 4 consecutive quarters.
  • Drive top line sales as leader of the store and coach associate to reach sales goals.
Merchandise Lead2013 - 2014
BananasRepublic, WA
  • Enforced company policies and helped management team to accomplish company sales goals.
  • Selected as leader to head trial runs of new company-wide initiative for customer service.
  • Coached employees to ensure customer service and merchandise presentation standards were met.
  • Keep the product organized, neat, sized and always replenished on the sales floor.
  • Build teams and lead teams in sales goals.
Visual Merchandiser2011 - 2013
TNGLas Vegas, NV
  • Communicate with store management and personnel staff.
  • Pull and ship back books according to company instructions Accomplishments I had a good rapport with store management and store employees.
  • Stocked the magazines, cards, and other merchandise at three different retail locations in Lubbock.
  • Arrive at assigned retail locations to distribute and recycle magazines and gift cards
Education
High School Diploma of null2011 - 2011
 
 
Samuel Rice
Associate Manager
Chicago, IL
(530) 555-7250
srice@example.com
Experience
Associate Manager2019 - Present
McDonald'sChicago, IL
  • Implement employees policies and procedures.
  • Helped open 3 brand new stores and shut down 1 over the course of 6 years.
  • Counted money in safe and made bank deposits.
  • Provided excellent customer service and employee training.
  • Managed and scheduled 500+ staff members.
Floor Supervisor2017 - 2019
CVS HealthAtlanta, GA
  • Hired new store employees and processed new hire paperwork.
  • Carry out all day-to-day operations in the absence of store management; Work and communicate effectively with store management and crew.
  • Shift Supervisor (7+ years) Loss Prevention Specialist (approx.
  • Address district and loss prevention emails.
Teller2016 - 2017
Regions FinancialHuntsville, AL
  • Contributed to the branch's sales goals by identifying customer needs and referring for financial products and services.
  • Identified critical customer needs and engaged in the sales process to solicit bank products and services.
  • Opened and closed the branch, maintained the vault and associated security procedures.
Retail Sales Consultant2011 - 2016
VerizonAlpharetta, GA
  • Completed extensive Verizon Wireless product and sales training.
  • Growth-Ranked #1 Retail Sales Representative in the District Year 2012 Growth-Ranked #2 Retail Sales Representative in Socal Region Year 2012
  • Assisted Business Account Executives with day-to-day sales activities and provided customer service to their accounts.
Skills
Customer ServiceProduct KnowledgeDaily TasksSales ConsultantsProduct ExpertiseAssist StoreCustomer DepositsFinancial TransactionsCustomer RelationshipsLoss Prevention
Education
High School Diploma In null2011 - 2011
 
 
Russell Johnson
Associate Manager
Employment History
Associate Manager2020 - Present
Rite AidPhiladelphia, PA
  • Worked on the sales floor, customer service desk and handled phone orders and shipping merchandise out of the country.
  • Manage associate's perform- ance through communication of goals both formal and informal.
  • Connect with customers on the sales floor and assist associates and customers as needed.
Sales Leader2010 - 2020
Pitney BowesSpokane, WA
  • Lead 16 Inside Sales Representatives to achieve monthly and annual sales goals.
  • Ensured safety standards were being met and were responsible for preventative maintenance of equipment.
  • Perform outbound calling and on-site prospecting for business development and lead management.
  • Created new accounts through cold calling, networking and tele prospecting
  • Lead and directed store management teams, maintained all financials and reporting.
Account Executive2008 - 2010
Pitney BowesSpokane, WA
  • Managed over 600 customer accounts.
  • Managed contract negotiations for existing accounts and marketing for new business growth opportunity through Cold Calling initiatives.
  • Acted as a consultant/business analyst to C-level executives to streamline organization processes.
Retail Sales Representative1999 - 2008
AT&TBothell, WA
  • Work with general public in a retail environment to provide excellent customer service and support while maintaining strict sales goals.
  • Retail sales involving troubleshooting of all mobile devices, customer service, and offering products endorsed by AT&T.
  • Connected new customers to lines of service through inbound call center.
  • Promoted from Retail Sales Consultant to Assistant Manager within nine months.
  • Retail sales representative at AT&T Mobility stores selling AT&T products, TV, & internet.
  • Provide retail sales, service and accessories for cell phones to current and new cell phone customers.
Education
High School Diploma In null1999 - 1999
 
 
Contact Information
Philadelphia, PA
(530) 555-0333
rjohnson@example.com
Skills
Business Development
QA
Current Sales
Retail Sales
Sales Floor
Sales Process
Customer Sales
Human Resources
C-Level
Strategic Accounts
 
 
Barbara Ward
Associate Manager
Twentynine Palms, CA
(500) 555-5817
bward@example.com
Skills
SousMenu PlanningStock ShelvesStore ManagementPOSHigh QualityCustomer ServiceISOSecurity PracticesBanquet Functions
 
 
Employment History
Associate Manager2011 - Present
United States MarineTwentynine Palms, CA
  • Directed all operations, including inventory control, shortage, human resources, and staffing.
  • Conduct training for administrative procedures Provide feedback and input to Assistant Manager on development of department initiatives and plans.
  • Drive sales goals each day and oversee associate's sales.
  • Represented a growing brand through upstanding customer service, extensive product knowledge and zeal to uphold the company's philosophies.
Sales Leader2009 - 2011
Dollar GeneralTwentynine Palms, CA
  • Work cash register, stock shelves, make schedule, assist with deposit for Dunbar Armored Regardig change and store deposit.
  • Cash out customersProvide great customer serviceStock shelves and help customers and do returns
  • Work with customer service and help customers with any questions or concerns.
  • Assisted with opening a brand new store.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Supervisor2006 - 2009
United States MarineTwentynine Palms, CA
  • Produced fiscal year end financial statements, footnotes, and financial statistics for annual report.
  • Have Class A CDL including tanker, combination, and Hazmat endorsements.
  • Assist outpatient surgery as needed; complete initial assessments, prepare patients for surgical procedures.
  • Handled large amount of money Provided customer service Took charge of a team
Sous Chef2003 - 2006
Fanny HillMenomonie, WI
  • Create all menu items for the day.
  • Promoted to Garde Manger Sous Chef one month prior to losing contract.
  • Assisted the Chef in the production of gourmet food that met Five star and Five Diamond quality standards.
  • Assisted with menu development, including daily specials and coming up with new menu items.
  • Worked up to pantry chef responsible for stocking, ordering and food preparation for head kitchen chef.
Education
Some College Courses of Hospitality Management2003 - 2003
University of Wisconsin - StoutMenomonie, WI
 
 
Maria Chavez
Associate Manager
Contact Information
San Diego, CA
(360) 555-8426
mchavez@example.com
Skills
  • Retail Sales
  • Loss Prevention
  • Store Management
  • Retail Accounts
  • Emergency
  • Daily Activities
  • Customer Confidence
  • Procedures
  • Wireless Products
  • Communication
 
 
Employment History
Associate Manager2020 - Present
Apple
San Diego, CA
  • Managed accounts payable, receivable, and payroll.
  • Recruited, Hired and Trained over 10 new employees and developed them into productive team members with excellent product knowledge.
  • Purchased new equipment, oversaw facility renovation projects, implemented POS hardware/software, developed and conducted training programs.
  • Cash handling, deposit drops and mastering the POS system.
Solution Specialist2019 - 2020
Apple
San Diego, CA
  • Managed 6-15 employees in setting up customers' Apple products through Personal Setup.
  • Develop and implement organizational tools to improve internal product knowledge, workflow, and customer communication.
  • Achieved top sales goals storewide over fellow employees in multiple quarters.
  • Use Mobile POS to finalize customer sales, complete phone service contracts for customer.
  • Provide One to One training to customers new to the Apple brand.
  • Managed and coached concierge team regarding policies and procedures, product knowledge, and transaction strategies.
Retail Sales Representative2017 - 2019
Time Warner Cable Enterprises
San Diego, CA
  • Answer questions about services, troubleshoot Take payments, cash up daily Retail Sales
  • Work with Account Executives, clients and TWCMS production in the development of digital elements to ensure campaign and brand effectiveness.
Retail Sales Manager2014 - 2017
Charlotte Russe
San Diego, CA
  • Worked in men's, women, & children clothing, jewelry, and the home store.
  • Be aware of current promotional events and sales Maintain good housekeeping standards Adhere to Loss Prevention and inventory control and compliance procedures
  • Set goals and educated teammates about a personal product category that I was assigned.
Education
Bachelor's Degree of Business2011 - 2014
Ashford University
San Diego, CA
 
 
Lori Howard
Associate Manager
Contact Info
Republic, WA
(730) 555-7235
lhoward@example.com
Skills
Procedures
Line Sheets
Company Policies
Customer Service
POG
Product Development
Sales Goals
Sales Activities
Video Equipment
Corporate Office
Employment History
Associate Manager2017 - Present
BananasRepublic, WA
  • Participated in new store openings in Portland and Aspen.
  • Ensured that each customer received outstanding customer service by providing a friendly environment, and met their needs.
  • Used Microsoft Word for organizing and keeping electronic company paperwork easily accessible.
  • Handled phone and cash register as needed as well as being on sales floor.
Merchandising Supervisor2014 - 2017
BananasRepublic, WA
  • Handled customer and employee issues by providing excellent customer service and maintaining strongrelationships with employees.
  • Informed employee about various new store products received.
  • supervised the sales floor and store associates, contributed to achieving incentive goals for 4 consecutive quarters.
  • Drive top line sales as leader of the store and coach associate to reach sales goals.
Merchandise Lead2013 - 2014
BananasRepublic, WA
  • Enforced company policies and helped management team to accomplish company sales goals.
  • Selected as leader to head trial runs of new company-wide initiative for customer service.
  • Coached employees to ensure customer service and merchandise presentation standards were met.
  • Keep the product organized, neat, sized and always replenished on the sales floor.
  • Build teams and lead teams in sales goals.
Visual Merchandiser2011 - 2013
TNGLas Vegas, NV
  • Communicate with store management and personnel staff.
  • Pull and ship back books according to company instructions Accomplishments I had a good rapport with store management and store employees.
  • Stocked the magazines, cards, and other merchandise at three different retail locations in Lubbock.
  • Arrive at assigned retail locations to distribute and recycle magazines and gift cards
Education
High School Diploma of null2011 - 2011
 

What Should Be Included In An Associate Manager Resume

1

1. Add Contact Information To Your Associate Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Associate Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Associate Manager Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Ashford University San Diego, CA
Associate Manager Resume Relevant Education Example #2
High School Diploma 2014 - 2016
3

3. Next, Create An Associate Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Associate Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Associate Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Game Advisor
Old Navy
  • Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
  • Facilitated a positive and inviting environment to optimize merchandise marketable in compliance with company objectives.
  • Counted out and dropped off cash deposits at the end of each night
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Provided flexibility by working in all sales positions throughout the store.

Work History Example # 2
Graphic Designer
Orlando Sentinel Communications Co
  • Produced daily and Sunday comics, made corrections using Adobe Photoshop.
  • Produced and designed the newspaper weekly television book using QuarkXpress.
  • Updated Orlando Sentinel sponsored event website for Top 100 and Family Fund Site using HTML and CSS.
  • Worked in CorelDRAW and Photoshop to recreate photocopied and faxed client logos in sharp and scaleable vector format.
  • Designed the layout for classified and commercial advertising.

Work History Example # 3
Associate Manager
Rent-A-Center
  • Ensured accurate and timely bank deposits.
  • Analyzed reports to improve store performance, payroll, and inventory management.
  • Provided leadership, monitoring and training to ensure stores complied with company procedures and practices.
  • Completed necessary paperwork that documented store progress.
  • Ranked consistently in the Top 10% of 120 Multi-unit Managers nationally.

Work History Example # 4
Associate Manager
Burger King
  • Assisted with payroll and bookkeeping functions; completed nightly sales reconciliations and reports.
  • Received Multi-unit Leadership award for improving store Comp Sales and Restaurant Operating Profits.
  • performed tasks as a GM.
  • Handled data entry of bills, deposits, inventory, schedules and employee evaluations.
  • Maintained good team morale through effective communication.

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5

5. Highlight Your Associate Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your associate manager resume:

  1. Certified Management Accountant (CMA)
  2. Food Safety Manager Certification
  3. Certified Manager Certification (CM)
  4. Certified Food Manager (CFM)
  5. Certified Sales Professional (CSP)
  6. ServSafe Food Protection Manager Certification
  7. Professional Certified Marketer (PCM)
  8. OSHA Safety Certificate
  9. Certified Medical Interpreter - Spanish (CMI)
  10. Project Management Professional (PMP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021