Assistant Restaurant Manager
Associate manager job in Saint Paul, MN
Join Our Team!
We have an opening for an Assistant Restaurant Manager at Republic Bar!
$65,500 / year
Opportunity for quarterly bonuses and annual super bonus
Hiring Immediately
Full Benefits Package
We are food travel experts and we are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place! As an assistant restaurant manager at Sunday's Best, the potential to grow and expand is all around you!
If you are passionate about food and want to join a global brand in travel dining that values its employees and offers great career growth opportunities, apply today!
Essential Functions:
Trains, develops and communicates with team of Food Travel Experts in front of house and back of house.
Implements and maintains guest service standards and/or brand specifications.
Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
Develops, plans and assigns daily goals, tasks and Team Member assignments.
Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
Skills and Requirements
Minimum 2 years Restaurant Manager experience in a full-service w/bar restaurant environment required
Minimum 1 year Kitchen Manager experience in a professional restaurant or production kitchen preferred
Why Join Us?
Dynamic Environment: Work in the fast-paced and exciting setting of a major airport and with a great brand!
Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
Competitive Compensation: $65,500 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.
Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Service Manager - Commercial Roofing
Associate manager job in Minneapolis, MN
Minneapolis, MN
$110k - $130k
Turn your expertise into market dominance and run the division everyone follows! Lead with confidence and deliver results!
What's in it for you?
Bonus
401k with company match
Vehicle + gas card
Health, dental and vision insurance
PTO
Company Story
This private equity-backed business is rapidly expanding its footprint in the commercial roofing sector.
The group was launched recently and has already made a name for themselves. They are looking to grow quickly and have $100 million in capital to invest.
The company's vision is to grow nationally by partnering with existing businesses, while allowing those businesses to keep their identity and culture, and building new locations across the U.S. It's all the fun of entrepreneurship without the risk.
What they do
The company focuses exclusively on commercial roofing, with most of its work centered on re-roofing projects.
They also take on new construction and service work. A key objective is to continue building out the service and repair division.
They specialize in large projects and have staff on hand who can offer design and consulting services in addition to installation, repair, and maintenance.
Your role
Lead all day-to-day service operations, including:
full P&L ownership. This involves managing job costing, labor productivity, and material usage, and ensuring a gross margin of 50% or greater.
Responsibilities also include tracking key KPIs (revenue, profitability) and
hiring, training, and mentoring the sales team while maintaining high performance standards.
What you'll need
5+ Years in a Service Manager position
Experience in sales and operations
Strong knowledge of roofing systems (TPO, EPDM, PVC, modified bitumen, coatings, etc.).
APPLY TODAY! And you will hear back within 48 hours! I appreciate your current resume may not be up to date; don't let it prevent you from applying.
You can email or call me directly at: ***************************** **************
Not quite right for you but know an excellent candidate? Make a referral and if they get the job, you get $1000!
Plant Manager
Associate manager job in Golden Valley, MN
We are seeking a highly experienced and Plant Manager to oversee all aspects of manufacturing operations within our facility. The ideal candidate will possess strong leadership skills, extensive knowledge of building industrial control panels, and expertise in supply chain and process improvement methodologies. This role is pivotal in ensuring operational excellence, driving continuous improvement initiatives, and maintaining high standards of quality and safety across the plant. The Plant Manager will be responsible for managing production planning, implementing lean manufacturing principles, and optimizing overall plant performance using advanced ERP systems such as SAP and MRP.
Duties
Lead and coordinate daily manufacturing operations to meet production targets efficiently while ensuring safety and quality standards.
Develop and execute production schedules aligned with demand forecasts, utilizing ERP systems like SAP and MRP for accurate planning.
Drive continuous improvement initiatives through lean manufacturing practices, process optimization, and waste reduction strategies.
Oversee supply chain management activities including procurement, inventory control, and logistics to ensure seamless material flow.
Implement and monitor quality control procedures to maintain high product standards.
Manage plant budgets, resources, and staffing levels to maximize productivity and operational efficiency.
Foster a culture of safety, teamwork, and accountability across all levels of the organization.
Utilize supply chain analytics to identify opportunities for cost savings and process enhancements.
Collaborate with cross-functional teams on new product development, assembly processes, and process improvements.
Ensure compliance with industry regulations, safety standards, and environmental policies.
Requirements
Experience building industrial control panels
Proven experience in production management, operations management, or plant management within a manufacturing environment.
Strong knowledge of SAP, ERP systems, MRP, Lean manufacturing, continuous improvement, and process improvement methodologies.
Familiarity with supply chain management, supply chain analytics, manufacturing, assembly, and related disciplines.
Mechanical knowledge or background in manufacturing processes is highly desirable.
Demonstrated ability to lead teams effectively, manage complex projects, and implement strategic initiatives.
Excellent problem-solving skills with a focus on quality control and operational efficiency.
Bachelor's degree in Engineering, Manufacturing Management, Industrial Engineering, or a related field; advanced degrees or certifications are a plus.
Strong communication skills with the ability to collaborate across departments and influence decision-making at all levels. This position offers an opportunity to lead a dynamic manufacturing operation while driving innovation and efficiency within the plant environment.
This is a direct hire, permanent position. You must be in the Minneapolis/St. Paul metro area. You must be authorized to work permanently in the US.
No relocation or sponsorship available.
For more information, email ***************
Salesforce Delivery Lead / Manager
Associate manager job in Minneapolis, MN
Job Title: Salesforce Delivery Lead / Manager
Type: Contract
Preference: Local candidates
Seeking a Salesforce Delivery Lead/Manager to drive end-to-end technical delivery, oversee engineering execution, and ensure high-quality, stable Salesforce deployments in a fast-paced enterprise environment.
Key Responsibilities
• Lead Salesforce delivery across design, build, integration, and deployment cycles.
• Manage and mentor technical teams, vendors, and offshore partners; enforce standards and SDLC compliance.
• Validate solution designs, oversee build quality, and resolve technical issues across environments.
• Coordinate integrations, performance considerations, and cross-cloud dependencies.
• Drive continuous improvement in delivery processes, documentation, and release governance.
• Perform escalation management, RCA, and environment stability oversight.
Required Qualifications
• Bachelor's degree in CS/Engineering or equivalent experience.
• 8+ years Salesforce experience spanning hands-on and leadership roles.
• Strong expertise in Apex, LWC, Visualforce, SOQL, security, admin, and integrations.
• Proven track record leading Salesforce solution delivery and multi-cloud implementations.
• Deep understanding of integration patterns (ESB, Pub/Sub, P2P, Batch) and Salesforce APIs.
Preferred Qualifications
• Experience in Financial Services Cloud.
• Strong communication, stakeholder alignment, and cross-team leadership.
Assistant Center Manager
Associate manager job in Minneapolis, MN
We are purpose-driven company. We believe in the power of hair and how it can make people feel happy, secure, and confident. We offer a complete array of hair loss treatment solutions for all types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clients.
To deliver on our purpose, in addition to the skillsets and qualifications requirements of this position, belief in our core values is highly important to us. Our five core values are: care; trust; passion; humility; and gratitude. These values shape and drive our actions and behaviors, allowing us to change lives.
As an Assistant Center Manager you will play a crucial role in assisting the center manager in all of the operations of center which includes growth, revenue, experience and profitability. If you are a compassionate, driven and motivated individual, this job is for YOU! You will get to know the client and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle and guide them through their hair loss journey.
This is more than a sales position. You'll have the ability to truly make a difference in someone's life and help our clients put hair loss in their control to regain their confidence.
What you should expect to do:
• Establish strong and collaborative relationships with clients
• Ensure collection of monthly client fees
• Ensure successful conversions/ renewals, membership changes, and add-on sales
• Facilitate new client protocol and manage client's benefits usage.
• Provide sales backup while complying with business rules and sales professional standards
• Perform duties as assigned such as center organization and cleanliness, processing payroll, performance
management, supervising, and employee training, etc.
Qualifications:
• At least one (1) At least one (1) year of management or administrative experience; strong consultative sales experience a plus
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills
Bachelor's degree with a major in business preferred or equivalent work experience
Receive the best benefits in the industry, including:
Create additional opportunities with local networking, personal social media, and promoting the HairClub brand.
Paid vacation days, paid holidays, and personal days starting the day you are hired!
Comprehensive health benefits (medical, dental, life insurance and more)
A 401(k)-retirement savings plan with company match after one year!
Tuition reimbursement after one year!
Company-paid training when you are hired and throughout your career with HairClub.
Are you a People Leader looking for a challenge and a place to GROW, look no further!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
Store Manager
Associate manager job in Edina, MN
STORE MANAGER - Galleria Edina
We are NIC+ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence.
Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside.
Core Responsibilities
Provide an exceptional in-store experience
Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses
Lead and manage a team of Brand Stylists;
Recruit and hire Sales Consultants who represent the NIC+ZOE brand
Train and coach Sales Consultants to ensure strong selling skills and Client relationship development
Motivate staff to meet store goals and comply with company policies and procedures
Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office
Ensure merchandising concepts are set up and standards maintained
Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility
Conduct daily store meetings to ensure accurate and consistent brand communication with employees
Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business
Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity
Skill Set Requirements
Professional Sales Development through client relationship building and strong selling skills
Excellent interpersonal skills
Clear communication, both written and verbal
Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele
Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business
Comfort in making decisions and mediating conflict in a team environment
Proficient in PC based software including Outlook, Excel, and Word
Education/Experience:
College degree preferred
Minimum 3-5 years of management experience in a retail environment
Must be available to work store schedule, including nights and weekends on an as-needed basis
Additional:
Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds
Please note that salary rates are dependent on numerous factors including relavant experience and other job-related qualifications.
Walser Polar Mazda Lead F&I Manager
Associate manager job in Saint Paul, MN
F&I Manager - Walser Automotive Group
Join a people-first, family-owned automotive group with over 60 years of excellence and 29 dealerships across Minnesota, Kansas, and Illinois. As an F&I Manager, you'll lead finance operations, drive team performance, and deliver a transparent, customer-focused buying experience - that's The Walser Way.
Compensation & Schedule
Estimated Compensation: $125,000-$150,000/year
Comprehensive benefits package with family-focused perks
Full-time schedule with flexibility to support work-life balance
Opportunities for advancement within a growing, family-run organization
What You'll Do
Develop and execute the overall F&I strategy to achieve dealership goals
Partner with Sales Managers and Customer Specialists to maximize F&I performance
Support daily deal structure, credit interviews, and menu presentations
Ensure every customer is offered ancillary products per Walser policy
Oversee compliance with AFIP certification and company standards
Manage offsite and out-of-state deal processes
Lead daily and weekly F&I training for managers and sales staff
Coach and develop underperforming team members through action plans
Report on F&I performance and CIT funding issues (DMS, FUSE, etc.)
Promote Walser's Core Values and lead by example
What You'll Bring
Minimum 1 year in a Sales Manager or F&I Manager role
Proven success leading, coaching, and developing a team
Strong financial acumen and decision-making skills
Excellent communication, organizational, and customer service skills
Ability to multitask and thrive in a fast-paced, team-oriented environment
Valid driver's license with an acceptable driving record
What's in it for You?
Competitive pay and bonus structure
Family-focused benefits and wellness programs
Career development and professional training opportunities
Inclusive, team-first culture built on Walser's Core Values
Recognition programs and advancement opportunities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Store Manager
Associate manager job in Bloomington, MN
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Retail Senior Store Manager
Associate manager job in Minnetonka, MN
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Understand and model FedEx Office values to customers and team members
Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people
Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers
Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation
Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets
Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits
Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members
Share ideas and use Quality Improvement tools in order to improve the business
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Bachelor's Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand and/or to move about the store to manage the daily operations
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Bachelor's Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS:
Ability to stand and/or to move about the store to manage the daily operations
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $57,331.40 - $74,530.80 annually
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ...@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Assistant General Manager
Associate manager job in Minneapolis, MN
We are seeking an energetic and hospitality-minded individual for the Assistant General Manager opening at a spectacular hotel in downtown Minneapolis. This position will join a driven and growing company with an exceptional organizational culture. This beautiful property is ideally located, within proximity of everything the area has to offer. This key role supports the GM in overseeing all hotel operations, ensuring positive guest and team member experiences.
COMPENSATION: Base Salary $65,000 - $70,000 + 20% bonus potential, comprehensive benefits (majority employer paid), 401k w/match, PTO and more!
Assistant General Manager Skills/Qualifications:
2+ years experience as AGM, Guest Services Manager, Front Office Manager or other similar position
Marriott brand and PMS experience a plus
Driven to provide an exceptional team member and guest experience
Management of F&B, Front Office, Maintenance and Housekeeping
Exceptional written and verbal communication skills
If this Assistant General Manager opportunity looks to be the next great step for your career, please apply today!
*Please note that only qualified applicants will receive a direct response to inquiry
Dunkin'/Baskin-Robbins Store Manager
Associate manager job in Eureka, WI
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Retail General Manager
Associate manager job in Northfield, MN
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Plant Manager
Associate manager job in River Falls, WI
The Plant Manager is responsible for the day-to-day operations in River Falls, WI. The Plant Manager will successfully lead and direct the local operations, engineering, supply chain, maintenance and quality teams. Additionally, the Plant Manager will partner with the business to achieve both short term and long term financial operating goals while aligning with Trelleborg's Core Values.
Tasks and Responsibilities:
Develops a strategic manufacturing/capability plan to meet the market needs and organization's overall business plan and agreed objectives of sales, profit, cash, on time delivery, quality and other performance targets.
Establish operating budgets; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.
Ensure facility goals are established and driven to support Corporate Goals and Objectives
Motivates team to generate sales revenue and profits to meet or exceed budget expectations
Collaborates with Quality team to ensure SOPs are followed, corrective actions are implemented and repeated occurrences are resolved timely
Partner with Human Resources to determine talent needs, improve employee engagement, performance management and overall alignment to the business unit's organizational structure
Works with direct reports to communicate and update goals and/or metrics, illustrating objective evidence of improvement
Allocate labor and capital resources to maximize productivity.
Set, and monitor the performance of the plant against, standards and targets in areas such as manufacturing and administration efficiency, cost control, sales revenue, legal compliance, and human resource management.
Provides monthly reports to communicate the financial, KPI and overall management performance
Research, evaluate, and recommend investments in technology, capital, equipment, systems, or other assets that will enhance the plant's production capabilities.
Develop and implement a variety of operating policies and procedures (in conjunction with corporate subject matter experts) to ensure that the plant meets it current and future production targets and quality standards.
Drives key metrics regarding quality and continuous improvement
Ensures CapEx projects are completed on time and in budget
Performs process audits to monitor procedure and policy conformance
Collaborates across functional areas to implement needed improvements (tools, equipment, procedures, forms, training materials, etc.)
Actively promotes/builds a culture of continuous improvement
Establish and champion a 5s protocol for the site
Champion and help drive a top safety culture and clean working environment for all employees, achievement of all environmental and health and safety requirements.
Education and Experience:
4-year degree in Engineering, Operations Management or any related field
8 years of operations experience
Injection Molding experience preferred
5 years experience leading a team
Previous P&L responsibilities
Experience with Lean Sigma methodologies
Competencies:
Ability to communicate clearly by conveying and receiving ideas, information and direction effectively
Ability to read, write, speak and understand the English language
Ability to demonstrate adequate job knowledge to deliver a world class performance
Ability to challenge oneself to consistently meet all goals and deadlines
Willingness to strive for excellence by producing work that is free of errors and mistakes
Desire to delight both customers and coworkers by offering encouragement, fostering teamwork and addressing conflict appropriately
Commitment to making improvements company wide
Demonstrated competence using Microsoft Office
Demonstrated ability to successfully present thoughts, ideas and information to large groups of people
Ability to maintain a professional and respectful relationship with coworkers and company in a leadership capacity
Ability to manage cross-functional teams, coordinate supplier/customer meetings
Problem solving; Ability to overcome obstacles
Ability to influence for impact
Travel:
Minimum travel as required
Benefits:
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.
Retail General Manager
Associate manager job in Northfield, MN
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Assistant Manager
Associate manager job in Coon Rapids, MN
About the Company
Panda Restaurant Group is the world leader in Asian dining experiences and the parent company of Panda Express, Panda Inn, and Hibachi-San. With over 2,500 locations worldwide and more than 48,000 associates, Panda Restaurant Group is dedicated to becoming a world leader in people development. Our mission is to deliver exceptional Asian dining experiences and our vision is to be recognized as a world leader in people development. We prioritize values that promote growth and progress for our people and business, and our foundation is built on intentionality and a clear mission that prioritizes people over profit.
About the Role
This is a full-time on-site role for a Restaurant Manager at Panda Restaurant Group located in Coon Rapids, MN. The Restaurant Manager will be responsible for overseeing the daily operations of the restaurant, ensuring customer satisfaction, managing a team, hiring and training staff, and maintaining high standards of food and beverage quality. The Restaurant Manager will also be responsible for effective communication with customers and staff.
Responsibilities
Overseeing the daily operations of the restaurant
Ensuring customer satisfaction
Managing a team
Hiring and training staff
Maintaining high standards of food and beverage quality
Effective communication with customers and staff
Qualifications
Bachelor's degree in Hospitality, Business, or related field is a plus
Required Skills
Customer Satisfaction and Customer Service skills
Experience in hiring and training staff
Excellent communication skills
Knowledge of food and beverage operations
Experience in the restaurant industry
Strong leadership and problem-solving skills
Ability to work in a fast-paced environment
Ability to work well in a team
Pay range and compensation package
Competitive pay, benefits, and bonus opportunities.
Equal Opportunity Statement
Panda is committed to equal employment opportunity and demonstrates this commitment in its employment practices, including recruitment and hiring, compensation, benefits, promotions, transfers, training, counseling and employment terminations. Panda does not discriminate on the basis of race, ethnicity, color, sex, age, religion, national origin, ancestry, physical or mental disability, citizenship status, medical condition, pregnancy, marital status, sexual orientation, veteran status, genetic information as well as any other category protected by federal, state, or local law.
District Manager Wingstop
Associate manager job in Eden Prairie, MN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Vision insurance
About the Role: As a District Manager at Wingstop, you'll play a pivotal role in driving operational excellence and fostering a culture of high performance across multiple locations. Join our dynamic team in Eden Prairie, MN, and lead the charge in delivering unparalleled flavor and service to our loyal customers.
Responsibilities:
Oversee daily operations across multiple Wingstop locations to ensure compliance with company standards.
Drive sales growth and profitability through effective management and strategic planning.
Recruit, train, and develop store managers to build strong, motivated teams.
Implement marketing initiatives and promotions to enhance brand visibility and customer engagement.
Conduct regular store visits to assess performance and provide actionable feedback.
Analyze financial reports to identify trends and areas for improvement.
Ensure exceptional customer service standards are met across all locations.
Foster a positive work environment that encourages employee engagement and retention.
Requirements:
Proven experience as a District Manager or in a similar role within the restaurant industry.
Strong leadership skills with the ability to motivate and develop diverse teams.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Solid understanding of financial management and performance metrics.
Ability to thrive in a fast-paced, high-pressure environment.
Willingness to travel within the district as needed.
Strong problem-solving skills and a results-oriented mindset.
Bachelor's degree in Business Administration or related field preferred.
About Us:
OM Group Wingstop has been serving up delicious, flavored wings for over a decade, becoming a beloved staple in the community. Our commitment to quality ingredients and exceptional service keeps our customers coming back for more, while our supportive work environment fosters growth and camaraderie among our employees.
Hotel General Manager
Associate manager job in Saint Paul, MN
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
* Accommodations and meals are provided onboard.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
Manager - Operations Control Center (OCC) [On-Site]
Associate manager job in Bloomington, MN
About Us:
EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand.
From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation.
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Benefits & Perks:
EDF power solutions offers best-in-class employee benefits, including the following:
Competitive bonus incentives. This position is eligible for our annual bonus program.
Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents.
Rewarding 401k. We provide a generous matching contribution.
We are also proud to offer:
Favorable paid time off programs, including paid parental leave after one year of service.
Rewarding learning & career development and advancement opportunities.
Supportive mentorship & buddy programs.
Salary Range: The full pay range for this role is $105,100.00 - $175,100.00 annually. The target range for this position is $110,000.00 to $145,000.00 annually. We generally base our salary decisions on factors such as internal equity, candidate work and/leadership experience, educational credentials, and in some cases, candidate work location.
Work Location: Bloomington, MN
Work Mode: On-site
Scope of Job: This key management role has responsibility for oversight, leadership, and management of the OCC team. The individual will report to the Operational Technologies Director and will ensure compliance with business processes and contribute to performance improvements within the OCC that align with department and corporate strategy. Primary role is to manage the real-time remote operations contracted for renewable sites under the OCC's monitoring and control scope of services.
Responsibilities
Responsibilities:
Oversee the daily operations of the operations control center.
Maintain the 24/7 shift schedule and ensure smooth day-to-day real-time operations of the OCC.
Establish the strategy for the control center and set goals to execute on the strategy.
Set policies and procedures for the control center, ensuring correct procedural use by staff for productive and efficient operations.
Ensure that the OCC adheres to compliance standards, regulations, and customer requirements.
Oversee the delivery of the control room services and operational KPI's so regulatory and contractual requirements are adhered to for all OCC functions.
Oversee and manage personnel functions for the OCC including scheduling, staffing, disciplinary actions, and hiring/termination.
Manage new operator onboarding training, along with operator qualifications, and the routine operator training programs.
Continuously improve OCC operations by incorporating lessons learned, best practices, and feedback related to people, processes, and technology.
Define system improvements for the OCC to leverage technology in simplifying and automating processes while advancing the OCC's overall productivity.
Communicate effectively with the control room team and liaise effectively with the operational management teams within OT (SIG, OT Regulatory) and other functional departments (NERC Compliance Services, IT, Generation, Field Sites, PRE)
Maintain effective customer relationships and foster effective relationships with frontline OCC staff between all internal and external stakeholders.
Build and maintain strong relationships with the site teams and support staff at all levels.
Manage OCC contracts for profitability and customer satisfaction.
Manage and follow the OCC budget.
Other duties as assigned.
Supervision of Others: Manage OCC Shift Supervisors.
Working Conditions: 85% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 15% of time is spent outside of the office visiting vendors' and/or internal customers' sites in additional to attending various conferences and meetings.
Fiscal Responsibilities: OCC Cost Center budget creation, adherence, and monthly tracking. OCC cost model development support for O&M Finance staff.
Qualifications
Education/Experience:
Bachelor's degree in business management, Engineering or related field, MBA
10 years of experience working in a real-time control room, renewable energy preferred, with at least 5 years in a management role.
Experience working in operations of electrical generation field- thermal, hydro or renewables.
Hands on experience with high voltage systems, transmission systems or collection systems
Renewable energy experience- solar, wind, storage plants
Experience or in-depth knowledge of RTO, system operators, NERC regulations, utility electrical generation relationships and regulations.
Evidence of problem-solving skills and improving the day-to-day operations of a department
Skills/Knowledge/Abilities:
Experience in successfully leading multi-shift teams to constantly achieve company objectives.
The ability to communicate with all levels, from senior management to front-line operational staff.
Target and KPI focused yet able to deliver whilst maintaining employee engagement.
Excellent people and performance management skills: motivate, coach, develop, inspire.
Analytical and quality focused - able to produce accurate, factual management infromation.
Excellent presentation and IT skills are required.
Physical Requirements: N/A
Auto-ApplySite Operations Manager
Associate manager job in Minneapolis, MN
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers.
From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
This role is based in Minneapolis, MN and is a hybrid position that supports the customers' day-to-day printer fleet needs. This position works closely with customer's end user community and Lexmark resources to execute upon customer expectations. All candidates must be based within a commutable distance to Minneapolis.
The Site Operations Manager is the customer's first point of contact for all Lexmark inquiries or escalations.
A SOM works closely with the Lexmark Operations management team and Lexmark customers to support the day-to-day activities and support needs of customers.
ROLES AND RESPONSIBILITIES:
This role specifically encompasses the following duties:
Manage Client Services relationship and escalate issues as needed.
Manage device Installs, Moves, Adds, Changes (IMAC) and ensure accurate documentation.
Coordinate printer installs and manage configurations on devices in customer's Minneapolis offices.
Interface with Technical Operations to resolve issues.
Device inventory collection and analysis - identify current assets at each customer location.
Place manual orders for supplies as needed or as desired by customer.
Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Lexmark remote tools.
Monitor device utilization within customer environment.
Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization.
Provide required documentation and information for monthly operations reports and customer invoicing.
Conduct Train the Trainer and End User Training as necessary.
Manage cartridge recycling program.
Maintain end-user relationship to assure high level of customer satisfaction.
This role is NOT a People Manager role, but a Process driven role.
PERSONAL CHARACTERISTICS:
Must possess high customer service skills.
Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness.
Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users.
Comfortable working with limited direct supervision.
Outgoing individual and well organized.
Demonstrated ability to perform in a highly multi-tasking environment.
Capable of moving equipment weighing up to 60 pounds with assistance from other team members when needed.
COMMUNICATION SKILLS:
Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format.
TEAM BUILDING:
Able to work effectively and cooperatively with customers, remote team members and managers.
Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences.
PROBLEM SOLVING:
Experience in interfacing with Customers and resolving customer problems.
Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions.
Ability to analyze data sets to provide reporting or analyze issues and opportunities.
EDUCATION & TRAINING:
2-5 years of Operations/ Supervisory experience.
Associates degree or equivalent experience preferred.
Working knowledge of printer hardware, maintenance, network management, and output analysis is preferred.
Advanced MS Excel Skills (Vlookup / Pivots / Formulas).
Demonstrated ability to keep abreast of technology associated with computer and print environments.
#LI-JR1
How to Apply ?
Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.
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Auto-ApplyRetail Associate Manager HASTINGS | Vermilion St
Associate manager job in Hastings, MN
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************