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Associate manager jobs in North Carolina

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  • Restaurant General Manager

    Zaxby's

    Associate manager job in Chapel Hill, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $50k-73k yearly est. 4d ago
  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Associate manager job in Durham, NC

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $40k-55k yearly est. Auto-Apply 5d ago
  • Bench - Assistant Beef Shoppe Manager

    Lowes Foods 4.2company rating

    Associate manager job in Pittsboro, NC

    To gain the skills, knowledge, and expertise to be considered a successful Beef Shoppe Manager. To supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operations are maintained in the beef shoppe/seafood department to achieve maximum sales. Assume the duties of the Department Manager in their absence. Responsibilities: 1. Ensures all guests receive polite, friendly greetings and interactions from the Beef Shoppe staff. Creates a selling environment through the use of selling skills. 2. Achieves budgeted sales, supply/wrap, shrink, and gross profits for the Beef Shoppe and seafood departments. 3. Prepare products for sale (meat cutting, slicing, trimming, wrapping, weighing, and pricing) according to Lowes Foods Standards. 4. Maintains the desired level of inventory and supplies for the Beef Shoppe and seafood departments. Ensures in stock conditions through proper ordering. 5. Operates the department according to merchandising and operational programs and guidelines. 6. Maintains high quality and freshness with products available for sale. Ensures all products are in date. 7. Maintains safety and sanitation standards in all areas that come in contact with meat/seafood and in the prep areas, coolers, freezers, and sales floor. 8. Provides guidance, orientation, training, and feedback to the Beef Shoppe and seafood department staff to ensure Beef Shoppe hosts achieve satisfactory performance standards and guest interaction. 9. Performs product preparation, receiving, stocking, and guest service as necessary to achieve standards. 10. Maintains the department's labor budget and ensures that optimal hours are scheduled for the department to maximize sales and guest service. 11. Performs all other duties as assigned by management. Qualifications: 1. Should possess good interpersonal skills, effective selling skills, and have an outgoing personality. 2. Ability to work well with others. Ability to sell and interact with guests. 3. Ability to lift 50 lbs. occasionally and 25 lbs. constantly. 4. Ability to read and understand information and directions. 5. Knowledge of meat/seafood products and operations. 6. Ability to supervise people, including training and development. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job, including operating a computer. 8. Must be at least 18 years old. 9. Must be able to work in a cold environment. 10. Ability to bend, kneel, and stand for extended periods of time. #LI-AB2 #boost
    $31k-37k yearly est. Auto-Apply 2d ago
  • Merchandise Manager

    Carowinds 4.2company rating

    Associate manager job in Marvin, NC

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $26k-44k yearly est. Auto-Apply 1d ago
  • Specialty Operations Manager

    Lowe's 4.6company rating

    Associate manager job in Charlotte, NC

    Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration. Your Impact The primary purpose of this role is to oversee a team of Specialty Operations Consultants and Specialty Operations Sr. Analysts. This role will manage the development and implementation of projects, best practices, and process improvements for an assigned specialty operations client group. This role supports the day to day store specialty operations, including sales, service, technology, omni-channel, and store communications. What You Will Do Oversees the development and implementation of store improvement tools and processes, including workload planning and timelines. Provides coaching, feedback, and training to direct reports to help with their development and performance. Collaborates cross functionally to understand the needs of the business to effectively deliver projects, best practices, and process improvement initiatives. Schedules regular meetings with Specialty Operations Consultants and Specialty Operations Sr. Analysts to deliver field feedback and initiate process for developing process improvements and recommendations. Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings. Provides regular written and verbal communication to Director Specialty Operations and/or assigned client groups on initiatives updates. Identifies and recommends vendors (as needed) to support the design and implementation of store projects, best practices, and process improvements. Communicates continuous improvement solutions to Director Specialty Operations and assigned client group. Leverages customer facing technology to improve productivity and efficiency. Works directly with key stakeholders to deliver on business needs, often requiring time in the field. Minimum Qualifications Bachelor's degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable 6 years Related Industry Experience (Installation, Repair or US Home Improvement) 6 years experience in data analytics, performance reporting 1-3 years of experience leading teams and managing direct reports Preferred Skills/Education 6 Years Experience in a Store Operations role (with an emphasis in Install and/or Specialty Sales experience) Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $63k-92k yearly est. 2d ago
  • Restaurant General Manager

    Zaxby's

    Associate manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-70k yearly est. 3d ago
  • Plant Manager

    The Judge Group 4.7company rating

    Associate manager job in Charlotte, NC

    The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture. Responsibilities: Oversee daily plant operations to ensure safe, efficient, and high-quality production. Manage production schedules, KPIs, and team performance to meet customer demand. Lead and develop supervisors and staff, fostering a culture of safety and accountability. Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards. Drive continuous improvement, cost control, and process efficiency. Coordinate with maintenance to minimize downtime and maintain facility standards. Qualifications: 7+ years in poultry or food manufacturing, including 3+ years in plant leadership. Strong knowledge of poultry processing and regulatory requirements. Proven success managing large teams and production performance. Excellent leadership, communication, and problem-solving skills. Proficiency in Microsoft Office (Excel required). HACCP certification; SQF/BRC or similar food safety credentials preferred. Bilingual skills a plus.
    $101k-138k yearly est. 5d ago
  • RETAIL DISTRICT MANAGER UNASSIGNED in ASHEVILLE, NC

    Dollar General 4.4company rating

    Associate manager job in Asheville, NC

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#
    $79k-108k yearly est. 2d ago
  • Quality Processes and Methods Manager

    The Lane Construction Corporation 3.9company rating

    Associate manager job in Charlotte, NC

    Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Responsibilities Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards. Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures. Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities. Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards. Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms. Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities. Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools. Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination. Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives. Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs. Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions. Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects. Travels as needed to project sites. Performs other duties as assigned. Requirements Bachelor's Degree 8 years of progressive experience in construction quality management, process improvement, or QMS implementation. Experience leading or implementing digital quality management tools. Requirements Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
    $67k-95k yearly est. 4d ago
  • Plant Manager

    Performance Staffing Solutions, Inc.

    Associate manager job in Gastonia, NC

    Performance Staffing Solutions is seeking an experienced Plant Manager to lead operations for a manufacturing facility rooted in safety, quality, and continuous improvement. As Charlotte's Best Staffing Agency, we proudly support companies that prioritize innovation, culture, and operational excellence - and we're looking for a leader who can do the same. This role is built for a strategic, people-focused operations leader who thrives on building high-performing teams, elevating plant performance, optimizing supply chain processes, and ensuring a safe, efficient, customer-driven environment. Position Summary: The Plant Manager is responsible for overseeing all manufacturing and supply chain operations within the facility. This includes driving organizational performance, leading and developing teams, ensuring production efficiency, maintaining safety standards, and supporting long-term operational strategy. The role requires a hands-on, adaptable leader who understands modern manufacturing, embraces data-driven decision making, and can collaborate seamlessly across departments and locations. Essential Duties and Responsibilities: • Lead and manage all plant manufacturing and supply chain operations • Maintain strong team performance, high morale, and a culture aligned with organizational values • Recruit, develop, and supervise plant personnel • Ensure safe, high-quality, and efficient day-to-day operations • Advance operational practices, technology utilization, and supply-chain processes • Oversee inventory management and working capital performance to support financial planning • Recommend plant investments and manage approved projects • Build collaborative relationships with internal supply chain and operational teams across multiple locations • Represent the company in local forums, associations, stakeholder meetings, and customer interactions Key Competencies: • Adaptability and openness to feedback • Clear, confident communication in both written and verbal formats • Strong interpersonal skills with the ability to resolve conflicts and build positive relationships • Commitment to customer service and responsiveness • Dependability, accountability, and ability to work independently • Inspiring leadership with a passion for developing people • Strong problem-solving skills and analytical thinking • Ability to apply mathematical concepts in practical operational scenarios • Strong reasoning and decision-making skills when working with technical instructions and variable situations Qualifications: • Master's degree preferred in Process Engineering, Mechanical Engineering, or similar field; equivalent experience considered • Minimum 10 years of manufacturing experience with direct plant operations leadership (chemical process manufacturing preferred) • Experience with modern automation and data-driven operational management • Proficiency in English; additional languages are a plus • Strong ability to read and interpret technical, professional, and regulatory documents • Proficient in ERP systems and Microsoft Office Supervisory Responsibilities: • Full oversight of the plant operations organization Work Environment: This role is primarily on-site at the manufacturing plant, supervising daily operations, collaborating with both administrative and commercial teams, and maintaining visibility across the facility. Occasional travel may be required.
    $90k-127k yearly est. 2d ago
  • Associate Manager, Compliance

    Coinbase 4.2company rating

    Associate manager job in Charlotte, NC

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations. What you'll be doing: Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts; Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality. Coordinate with senior management and provide insights for process improvement. Communicate effectively with your team to drive individual and group performance. Champion change management with your team. Ask the question "How does this create value for customers" when making decision Lead a "culture of compliance" Subject matter expert in AML compliance Partner with Financial Crimes and second line compliance partners to execute against Coinbase's AML program What we look for in you: Bachelor's degree or 3+ years of experience within the Compliance field. 2-3+ year of supervisory experience Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance) Positive energy on the future of crypto and Web3 Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Experience working computers and multiple software and database systems Ability to thrive in ambiguous environments Nice to haves: Compliance Industry certification (e.g. ACAMS) Advanced understanding of Google apps Project Management, Scrum, Agile, or Lean 6S certification/experience. Familiarity with the Coinbase suite of products Note: This role requires full-time, in-office presence at our Charlotte location. Job #: G2707 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k . Pay Range: $117,385 $117,385 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations at
    $117.4k yearly 9h ago
  • General Manager - Raleigh, NC

    Triangle Liquidators

    Associate manager job in Raleigh, NC

    General Manager - Triangle Liquidators (Raleigh, NC) Who We Are Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public. With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC. We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions. Position Overview The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability. You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution. Core Responsibilities Leadership & People Management Oversee daily performance of all department leads and their teams. Hire, train, retain, and hold team members accountable to company standards. Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs Conduct quarterly performance reviews and ensure team alignment. Operational Execution Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines. Ensure collaboration between departments to keep auctions on schedule and on quality. Identify and resolve operational challenges before they impact results. KPI Ownership & Reporting Deliver results across key performance categories: Auction throughput Customer pickup wait time Revenue performance Profit margin Hiring and retention Report progress to ownership and make data-driven decisions that improve performance. Facility Standards & Culture Maintain a clean, safe, and productive work environment. Enforce company policies, safety protocols, and standard operating procedures. Foster a positive, accountable culture that celebrates results. Qualifications Associate or Bachelor's degree preferred. 5+ years of management experience in warehouse, or retail environments (auction experience is preferred). Proven ability to lead department heads and motivate diverse teams. Strong organizational, analytical, and communication skills. Track record of hitting operational and financial targets. Comfortable working in a fast-paced, evolving business. Bilingual candidates encouraged to apply. What We Offer · OTE: $100,000 - $170,000 (based on experience & performance) · Bonus Structure: Clear, performance-based incentives. · Growth: Leadership advancement in a rapidly scaling company. · Culture: Supportive, accountable, and high-energy environment. · Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026. · Impact: A key leadership role in a company that rewards results.
    $46k-88k yearly est. 4d ago
  • General Manager

    Broad River Retail

    Associate manager job in Durham, NC

    AT A GLANCE Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a leader in a highly transactional, fast-paced retail environment, this role will be a great fit! A DAY IN THE LIFE AS THIS MEMORY MAKER Champions our Mission, Values, and Customer Beliefs Leads all sales activities and initiatives Oversees the consistent implementation of processes and policy standards across stores Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants Recruiting, hiring, and retaining top talent Be a hands-on, energetic sales leader with a passion for retail Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team Organize multiple competing priorities while meeting deadlines Maintain the highest standards of personal and professional conduct Maximize your own potential through continual self-improvement and accountability Focus on our customers' needs and strive to exceed their expectations Recognize others' values and work together in a respectful manner Seek efficiency through improving processes and technology Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities WHAT YOU'LL NEED TO SUCCEED Minimum of five (5) years of experience in Furniture Sales Management as a Store General Manager. Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision. Exceptional people skills anda strong work ethic are required A history of successfully managing a team of 10 or more Associates is required Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends Ability to handle highly confidential information discreetly and professionally Superior interpersonal skills (written, verbal, presentation) Strong analytical and problem-solving skills Excellent time-management Computer skills/technology skills and mathematical skills Competent in the use of iPads and tablets Ability to perform additional functions that may be assigned at the discretion of management WORKPLACE ENVIRONMENT This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. This is an in-store position and will be customer facing. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS AND BENEFITS Salary is based on numerous factors, including experience, knowledge, and skill. Performance-based bonus potential Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘ Furnishing Life's Best Memories' . At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
    $46k-88k yearly est. 1d ago
  • Assistant Store Manager - Raleigh, NC

    Pink Chicken New York

    Associate manager job in Raleigh, NC

    After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters. Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community. Put that extra pep in your step, JOIN THE FLOCK! Position Summary: Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing. The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals. Responsibilities: • Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation • Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices • Assist with customer outreach efforts and support initiatives to drive foot traffic to the store • Maintain strong product knowledge to support sales associates and enhance the customer experience • Assist with visual merchandising and help conceptualize and execute store window displays • Provide input on store orders by sharing observations of customer behavior and local sales trends • Support inventory management, including organizing back stock and restocking the sales floor as needed • Assist the Store Manager with interviewing, training, and supporting sales staff development • Provide guidance to sales associates on brand awareness and service techniques • Support the Store Manager in establishing and maintaining positive community relationships • Partner with the Store Manager to plan and execute in-store events • Model professionalism, integrity, and brand values in all interactions • Assist in executing plans and procedures to ensure smooth store operations • Uphold and support company standards, policies, and procedures Qualifications: • 3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience •Demonstrated ability to drive sales while delivering excellent customer service • Excellent interpersonal skills with ability to develop strong relationships • Ability to be accountable and take ownership of actions in achieving goals • Strong team building and leadership skills • Excellent verbal and written communication skills • Thorough knowledge of retail store operations • Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed • Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed • Ability to work a flexible schedule including days, evenings, weekends, and holidays Compensation: At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location. Equal Employment Opportunity Statement Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Disability Accommodation We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Employment Eligibility Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.
    $39k-50k yearly est. 1d ago
  • Assistant Store Manager

    Mode Consignment Boutique

    Associate manager job in Durham, NC

    MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles. Role Description This is a full-time on-site role for an Assistant Store Manager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers. Qualifications Strong Communication and Customer Service skills Proven experience in Sales and Sales Management Ability to train and mentor sales staff effectively Excellent organizational and multitasking skills Ability to work in a fast-paced retail environment Experience in the fashion or retail industry is a must High school diploma or equivalent; additional qualifications are a plus
    $39k-50k yearly est. 5d ago
  • Assistant Manager

    JJM Operations ~ Zaxby's

    Associate manager job in Greensboro, NC

    Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do. Benefits of an Assistant Manager -FREE meals on the clock and 50% off meals off the clock -Paid time off -Team member referral bonus -Flexible Hours -401k match -AND MORE! Responsibilities of an Assistant Manager: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: -Enthusiastically represent the Zaxby's brand -Manage all personnel on each shift, including cashiers and cooks -Cash management -Lead a team well and coach the performance of others -Ensure that product quality standards are met -Assist GM with meeting metrics -Create a positive environment on your shifts Benefits Flexible schedule Paid time off Health insurance 401(k) matching Referral program Employee discount
    $29k-52k yearly est. 2d ago
  • Branch Manager

    Confidential Jobs 4.2company rating

    Associate manager job in Winston-Salem, NC

    We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability. POSITION OVERVIEW The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch. This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve. ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Performance Management Lead, coach, and develop a high-performing team focused on commercial accounts. Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives. Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability. Evaluate employee performance, provide feedback, and support ongoing professional development. Oversee staffing, scheduling, and resource allocation to ensure operational efficiency. Sales & Customer Growth Drive commercial sales growth by implementing and reinforcing company sales practices. Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention. Conduct joint field visits to support team members and strengthen customer engagement. Ensure all sales and activity goals are achieved or exceeded. Operations & Service Excellence Maintain the highest standards of service quality and customer satisfaction across all commercial accounts. Optimize routes, resource use, and service schedules for maximum efficiency and profitability. Ensure compliance with safety, regulatory, and company policies. Analyze performance reports to identify trends, forecast needs, and implement improvement strategies. Collaborate with regional leadership to develop growth strategies and operational plans. Training & Compliance Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws. Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements. Promote a strong culture of safety, integrity, and continuous improvement. SKILLS AND EXPERIENCE REQUIRED Proven leadership experience in commercial pest management. Strong communication, motivation, and people-development skills. Demonstrated ability to meet or exceed sales and operational goals. Experience managing budgets and full branch P&L preferred. Excellent organizational and problem-solving skills. Ability to analyze performance data and make informed business decisions. Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months. Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies. What we offer: Rewarding pay Growth opportunities Stable and growing industry Health, dental, vision, life, & supplemental insurance Paid time off 401(k) Retirement plan with employer matching Company vehicle and gas card
    $37k-52k yearly est. 1d ago
  • Operations Manager

    Crown Town Landscapes

    Associate manager job in Charlotte, NC

    About the Role The Operations Manager is responsible for building and running the operational engine that supports profitable, scalable growth. This role oversees all production functions across Install, Maintenance, and Gardening-ensuring jobs run efficiently, teams are supported, customers are satisfied, and financial targets are achieved. About Crown Town Landscapes: We're a high growth landscape company here in Charlotte - dedicated to creating and maintaining stunning outdoor spaces. Our team offers concierge support, ensuring a smooth, enjoyable experience to create the yard of a client's dreams. From design and installation to maintenance. This role exists to: Deliver consistent operational excellence Protect and grow gross margin Optimize labor and equipment utilization Build systems and processes that scale the company from ~$3M → $10M+ Free the President to focus on sales leadership, finance, and long-term strategy Responsibilities Leadership & Team Management Lead and develop the Install, Maintenance, and Gardening production teams Provide coaching, accountability, and performance management for department leads Run weekly production meetings with clear agendas and accountability Oversee hiring, onboarding, and training for operations roles Build a culture of professionalism, communication, efficiency, and safety Support crew lead development and succession planning Install Department Oversight (Acting Install PM for the first 6-18 months) Build weekly and daily install schedules for crews and subcontractors Ensure all jobs are fully staged-materials ordered, delivered, checked, and ready Coordinate with designers and sales on job readiness, change orders, and timelines Manage job budgets, labor tracking, and material accuracy Oversee workflow, site readiness, safety, and quality control Adjust schedules daily based on job progress and constraints Manage subcontractor coordination, vetting, onboarding, and compliance Maintenance Department Oversight (High-Level) Build annual, seasonal, and weekly route structures Implement labor efficiency targets and track performance Support the Maintenance PM in field execution, training, and crew development Ensure maintenance teams follow systems for job readiness, QC, and communication Oversee enhancement workflow alongside the Customer Success Manager Ensure fleet, tools, and materials are organized and functional Gardening Department Oversight Ensure garden crew schedules align with client expectations and revenue targets Work with the Design Support Specialist on plant procurement, recurring schedules, and job quality Support seasonal updates, annual installs, and specialty projects Build systems for plant health tracking, communication, and efficiency Scheduling & Resource Allocation Own the global production schedule across Install, Maintenance, and Gardening Ensure labor, equipment, materials, and subcontractors are allocated efficiently Maintain 4-6 week install backlog visibility and update Sales weekly Work with designers and sales team to lock in start dates based on capacity Adjust proactively based on weather, staffing, and supply chain constraints Procurement, Inventory, and Vendor Management Oversee procurement for Install, Maintenance, and Gardening Ensure accurate POs, early ordering, and proper staging Maintain strong vendor and nursery relationships Oversee inventory management of mulch, soil, stone, plant material, etc. Ensure fleet, trailers, tools, and equipment are maintained and operational Implement systems to reduce material errors, delays, and misorders Budgeting, Job Costing, and Financial Accountability Track job budgets, labor performance, and gross margin targets Review job costing with Install PM and Maintenance PM weekly Identify and correct issues causing margin slippage Ensure accurate time tracking and labor coding across departments Maintain operational profitability in partnership with the President Systems, Processes, and Scaling Infrastructure Build SOPs for all production workflows (install, gardening, maintenance, procurement, staging, scheduling, communication) Implement consistent execution standards across departments Create or refine production scorecards for measurement and accountability Develop training programs for crew leads and technicians Identify bottlenecks and implement high-ROI operational improvements Build repeatable systems that support growth to $5M → $8M → $10M+ Customer Experience & Communication Ensure smooth handoff between sales/design and operations Support team in resolving site issues, scheduling problems, and client concerns Implement communication standards for production teams Minimize callbacks through strong quality control and training Safety & Compliance Implement and enforce all jobsite safety protocols Ensure equipment checks, PPE compliance, and crew training Maintain documentation for incidents and corrective measures Promote a culture of safety and professionalism across teams Qualifications 3-4 years minimum experience Bachelor's degree preferred Preferred Skills Experience in Hardscapes
    $57k-94k yearly est. 1d ago
  • Store Manager | Charlotte, NC

    David Yurman 4.6company rating

    Associate manager job in Charlotte, NC

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $31k-40k yearly est. 4d ago
  • Assistant Store Manager

    Rural King Supply 4.0company rating

    Associate manager job in Valdese, NC

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $35k-42k yearly est. 13d ago

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