Complex Sales & Service Manager
Associate manager job in New York, NY
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine.
Overview:
The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities:
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block
Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings.
Create, review and revise rooming lists and VIP lists.
Generate, publish, and release Banquet Event Orders to respective department.
Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
Know meeting room setups and capabilities and selling meeting room space.
Know sleeping room configurations and types.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Prepare and submit required reports in a timely manner.
Review, and close out Master folios with client, adhering to SOPs.
Process Commissions adhering to SOPs.
Maintain a running log of Commission and status between Sales & Accounting.
Respond to requests by Meeting Planners immediately.
Managing all inquires and assign the lead to Sales Managers
Use the Partnership Agreement to meet client needs.
Interact with outside planners, vendors for event setup.
Maintain pricing integrity and propose upscale menus for clients.
Manage existing accounts and follow up with client re-solicitation to capture future business.
Manage the function book, sell and adjust space in order to ensure maximum potential revenue.
Be visible on the floor and assist staff as needed during functions.
Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
Plan and execute holiday and special events in conjunction with the Director of Catering.
Use feedback from Meeting Planner evaluations to improve service and quality.
Participate in required M.O.D. program as scheduled.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Provider Engagement and Performance Manager
Associate manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Senior Operations Manager / Operations Manager
Associate manager job in New York, NY
Senior Operations Manager (Restaurant / Airport Lounge)
LGA Airport
Plaza Premium Group
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board!
Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
Responsibilities:
Pre-Opening
Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).
Working with Facilities for knowledge of all equipment and working with vendors.
Support the USA operations team with open line of communication, mitigating surprises.
Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.
Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.
Coordinate with Global / Regional IT in the setup of IT systems.
Restaurant Operations
Expert with LOP knowledge and drives all SLA executions through high level action plans.
Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.
Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.
Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.
Validating forecast traffic and staffing levels.
Proficient knowledge of culinary recipes and procedures.
Liaising with tri-party agreements to ensure service level agreements are met.
Ensuring the operations runs to contract obligations.
Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.
Responsible for all required Liquor Licenses for leadership and staff that is mandated.
Accountable for direct communication with leadership and facility department for ongoing repair and maintenance
Validating entire badging and parking system and compliance.
Working with airport relationships and guidelines.
Quality Standard & Brand Attributes
Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.
Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.
Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures.
Perform e-LSQ to maintain regular internal audits of the lounge and of service.
People
Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.
Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.
Requirements:
Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years.
Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.
Able to work under pressure with excellent time management.
Independent, capable in handling diversity in a multicultural organization
Willing to travel
Project management skills, organization skills, and strong time management skills
Strong written and verbal communication skills
Demonstrated knowledge in budget and forecast planning.
Leadership skills and the ability to motivate staff.
Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).
Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
Senior Manager of Operations - HVAC (Commercial)
Associate manager job in Paramus, NJ
This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility.
Job Responsibilities:
• Oversee the HVAC team to meet operating standards.
• Manage multiple client accounts.
• Provide technical support to HVAC technicians when needed.
• Review manufacturer proposals or purchase of HVAC materials.
• Ensure work order completion.
• Quote new services.
• Assign vendors.
• Ensure resolution to client issues.
• Evaluate and reconcile invoices for accuracy.
• After-hours/weekend availability for on-call help.
• Other duties as required or assigned.
Proficiencies:
• Time / Project Management skills
• Communication skills
• Problem Resolution skills
• Team Management
• HVAC Technical understanding
• Service excellence experience
• MS Office
• Trade knowledge required
Work Environment/Physical & Visual Demands:
• This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary.
• This position requires extensive phone contact.
• Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance.
• Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading.
• Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes.
Requirements:
Supervisory Requirements:
This position has supervisory responsibility.
Education/Experience:
A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
Station Manager
Associate manager job in New York, NY
Job Title: Station Manager - NYC
We are seeking an experienced Station Manager to lead our New York City operations. The ideal candidate comes from the consolidation side of the freight forwarding industry and has strong experience within an NVOCC environment. This role is responsible for overseeing daily station activities, ensuring operational excellence, driving growth, and maintaining strong relationships with customers, carriers, and global partners.
Key Responsibilities:
Manage and oversee all station operations, including export/import consolidation, documentation, and cargo handling
Ensure compliance with all NVOCC, FMC, and international shipping regulations
Lead, mentor, and develop station staff to maintain high performance and service standards
Optimize workflows to improve efficiency, profitability, and customer satisfaction
Build and maintain strong vendor and carrier relationships to support service delivery
Monitor financial performance, budgets, and KPIs, providing reports to senior leadership
Resolve operational challenges and provide strategic direction to support continued growth
Qualifications:
5+ years of experience in freight forwarding, preferably with a focus on consolidation and NVOCC operations
Strong knowledge of international logistics, carrier networks, and industry regulations
Proven leadership ability with experience managing teams in a fast-paced environment
Excellent communication, problem-solving, and organizational skills
Cargowise experience
Ability to work onsite in New York City
Pricing Strategy and Operations Manager
Associate manager job in New York, NY
Duration: 6 Months
Pay Range: $54.19 - $68.00
Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH
Responsibilities:
• Structure and price Agency Deals in conjunction with Agency Development Leads
• Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
• Track monthly deal pacing and quarterly accruals
• Calculate earned incentives and facilitate issuance to agencies
• Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
• Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners
Basic Qualifications:
- 3+ years in Sales Operations, Finance, Pricing, or other similar roles
- BA/BS degree
-Prior experience with SQL and Tableau
- Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Operations Manager
Associate manager job in Brentwood, NY
Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team.
What we are looking for you to do:
Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics.
Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities.
Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development.
Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules.
Drive KPI improvement and savings
Maximize efficiency and effectiveness by identifying and addressing technical gaps
Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
The ideal candidate will have:
Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field.
7 years related work experience in the food manufacturing industry
5 years' experience in a supervisory role; or equivalent combination of education and experience.
What we will offer:
An attractive salary, bonus and benefits
An amazing opportunity to grow your career
If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
Operations Manager Full Time Role
Associate manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Manager Treasury Operations - Top Real Estate Fund
Associate manager job in New York, NY
About the Role:
Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization.
Responsibilities:
Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure.
Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency.
Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners.
Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation.
Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies.
Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or Information Systems
4-8 years of experience in banking, asset management, or corporate treasury
Hands-on exposure to FX and interest rate derivative operations and risk reporting
Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T
Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
Operating Room Manager
Associate manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Associate Study Manager
Associate manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches, and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit ****************
MMRF CORE VALUES
At the MMRF, our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below:
Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve.
Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries.
Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community.
Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others.
Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect.
POSITION OVERVIEW
Reporting to the Associate Director, Clinical Operations, the Associate Study Manager is responsible for leading the operational planning and execution of translational clinical research studies, overseeing all aspects of a study from initiation through to completion, ensuring compliance with regulatory standards (FDA, GCP), and collaborating with cross-functional teams to deliver high-quality data on time and within budget. The Associate Study Manager will provide high level management and oversight of translational clinical research studies conducted through the Multiple Myeloma Research Consortium (MMRC), including the Translational Research Umbrella studies (TRU). The Associate Study Manager will be responsible for all aspects of study conduct, accountable for ensuring that timelines and milestones are met, and for will serve as the primary point of contact, under the direction of the Associate Director. Experience and knowledge of end-to-end management of clinical and translational research conduct, knowledge of academic and hospital study site operations, the pharmaceutical and biotech industry, and regulatory requirements is essential.
ESSENTIAL FUNCTIONS
Manage all aspects of the study, including responsibility for oversight of study execution, develop and manage comprehensive study timelines and metrics; management/oversight of external vendor deliverables reports and budgets.
Study design and planning: Actively participate in protocol development, feasibility assessments, site selection, and budget planning for assigned studies. Write and review study protocols, informed consent forms, and amendments, as appropriate.
Manage and report on study budget, working closely with finance and accounting.
Manage/track study budget progress, expenses, vendor, pharma/biotech partner invoices, and study site payments.
Prepare study reports and disseminate, present, and inform on all aspects of the study progress to MMRF leadership and cross functional teams.
Prepare and present project reports as required.
Plans, executes, and leads study-specific meetings as needed (e.g., Study Management Meetings, site calls etc.).
Risk management: Proactively identify potential risks associated with the study and implement mitigation strategies.
Develop and facilitate requests for proposals (RFP) for all study vendors, including and others, as appropriate, under the direction of the Associate Director, Clinical Operations.
Conduct critical analysis of areas of risk; identify, manage or escalate risks as appropriate.
Ensure that study issues and action items are addressed, closeout appropriately and in compliance with study management plans.
Prepares and/or reviews and takes accountability for the accuracy of study-related documents.
Accountable for study-specific legal agreements and other legal documentation as required for vendors, pharma partners, sites, etc.
Ensures audit-ready condition of study records and documentation, both electronic and paper.
Develops internal processes for improved efficiencies associated with study management
Develops, reviews and is responsible for the maintenance of study-specific standard operating procedures (SOPs)
Prepare and submit regulatory documents to central IRB. Manage all study IRB and other regulatory documents.
QUALIFICATIONS
Bachelor's Degree (BA, BS) in scientific or health care discipline required; master's degree preferred
Minimum 5 years of clinical study operations experience in pharmaceutical, biotech, academic, or CRO settings, preferably within oncology.
Demonstrated ability to manage complex protocols and deliver results in a matrixed environment.
Strong experience in clinical project management including study start-up, conduct, and closeout.
Experience in working with external research vendors is required
Translational research experience preferred.
Hands-on experience with Medidata Rave including eCRF management, database oversight, and query handling. Solid financial acumen, including study budgeting, invoice processing, and site payment management. Experience in drafting and reviewing study protocols, informed consent forms, etc.
Experience preparing and submitting regulatory documents to IRBs.
Excellent working knowledge GCP, FDA and ICH Guidelines. Ensures the assigned research studies are executed in compliance with FDA and ICH GCP guidelines/regulations and SOPs
Comfortable multi-tasking in a fast-paced small company environment and able to adjust workload based upon changing priorities
Excellent team player; willingness and ability to fill functional gaps in a small organization
Strong interpersonal, written, and verbal communication skills; collaborative team player willing to support adjacent functions when needed. Ability to work efficiently within established workflows while contributing to a culture of respect, flexibility, and continuous improvement.
Demonstrated ability to work effectively within diverse team environments, adjust to evolving project requirements, and incorporate feedback appropriately
Computer literacy required (MS word, MS Excel, MS PowerPoint, and MS Project)
Hematology Oncology therapeutic experience strongly preferred
Demonstrated leadership capability and professional communication style. Strong organizational skills
Ability to travel as necessary (approximately 10%)
EEO STATEMENT
The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law.
The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
Engagement Lead / Manager / Client Partner
Associate manager job in New York, NY
This is Ruban Alwin, Senior Recruitment Executive with Galent. We're Looking for Sr. Engagement Lead for one of our Direct Client.
Job Information:
Engagement Lead / Client Partner - Investment Management (Data Analytics & AI)
Location: New York, NY (Hybrid)
Duration: Full Time
Key Responsibilities:
Strategic Advisory: Act as a thought partner to senior executives and CXOs; build trusted relationships and influence strategic decision-making.
Solution Leadership: Shape and drive innovative strategies in data modernization, advanced analytics, and AI that deliver measurable business outcomes.
Client Engagement: Cultivate long-term, trust-based relationships with senior stakeholders; proactively identify emerging needs, opportunities, and original ideas.
Practice Growth: Contribute to firm-wide leadership by expanding the asset management vertically with differentiated and scalable offerings.
Leadership: Represent the firm's senior leadership team in client interactions; collaborate across delivery, consulting, and managed services.
Team & Capability Development: Mentor, recruit, and develop project leads and consultants; contribute to culture-building, knowledge development, and internal initiatives.
Key Qualifications:
12+ years of relevant experience in the investment management industry, with demonstrated success in winning business and growing client accounts.
Recognized executive presence, deep domain expertise, and the ability to navigate and influence complex client organizations.
Proven track record of designing and delivering large-scale data, analytics, and AI-driven transformation initiatives.
Strong relationship-building and advisory skills; ability to engage at the highest levels and operate effectively in politically complex environments.
Entrepreneurial mindset, proactive, visionary, and capable of shaping new opportunities.
Regards,
Ruban Alwin
Sourcing & Costing, Associate Manager
Associate manager job in New York, NY
The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment.
Responsibilities:
Coordinate costing for high-volume SKUs across multiple internal teams & vendors.
Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty.
Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies.
Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors.
Maintain proactive communication with internal teams& vendors regarding costing due date & updates.
Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets.
Support the cost management process, bringing a strong understanding of material and garment construction.
Utilize SAP and Excel to manage and track costing data.
Qualifications:
3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing.
Knowledge of costing terms, components and apparel manufacturing process.
Advanced Excel Skills, including the ability to handle large datasets and create complex formulas.
SAP Experience preferred.
Strong organizational and time management skills
Verbal and written communication skills; proactive and detail oriented
Ability to work on-site
Annual salary starting at $90,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
General Manager - JFK NTO
Associate manager job in New York, NY
Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change.
We are currently looking for our:
General Manager - At JFK's NTO!
What we offer
The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience.
A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains.
Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset.
Scope
Terminal Strategy, Contract Oversight & Client Leadership
Serve as a senior on-site representative and operational lead for The New Terminal One concessions program.
Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements.
Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership.
Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders.
Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies.
Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission.
Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones.
Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination.
Financial Stewardship & Operational Oversight
Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities.
Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses.
Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs.
Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators.
Ensure contract and procurement compliance with corporate and regulatory standards.
Tenant & Concession Management
Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations.
Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams.
Monitor construction activity and ensure it aligns with design, safety, and scheduling standards.
Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience.
Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings.
Regulatory Compliance & Stakeholder Engagement
Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates.
Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals.
Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance.
Proactively identify risks or policy changes that may impact the business and drive mitigation strategies.
Leadership & People Development
Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence.
Set goals and performance standards, conduct evaluations, and manage professional development for direct reports.
Promote a culture of safety, collaboration, inclusivity, and innovation.
Represent URW at community events, internal forums, airport committees, and partner functions.
What we are looking for
Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred.
Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments.
Proven experience managing complex budgets, client relationships, and vendor networks.
Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management.
Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred.
Proficient in Microsoft Office, budgeting tools, and project management software.
Key Competencies
Strategic Thinking - Sees the big picture; connects operational details to broader business objectives.
Leadership - Empowers and inspires teams; sets clear direction and expectations.
Operational Excellence - Delivers efficient, high-quality results through strong planning and execution.
Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments.
Financial Acumen - Manages budgets, forecasts, and financial performance with precision.
Communication Skills - Articulates complex ideas clearly and persuasively across audiences.
Agility - Adapts quickly in a fast-paced, ever-evolving environment.
Customer-Centricity - Champions traveler experience and partner success at every touchpoint.
Compensation
Exempt
$125,000 - $168,000 per year + Discretionary Annual Bonus
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in
Operations Manager
Associate manager job in Bayonne, NJ
Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer!
The Perks!
Compensation: $65,000 - $85,000/year, based on experience
Performance based bonus potential
401(k) savings plan with company match
Paid time off and paid holidays
Medical, dental, and vision insurance
Company-paid life insurance
Short- and long-term disability
Tuition reimbursement
Health Care Spending Account
A Day in the Life of a Operations Manager
In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance.
Responsibilities include:
Oversee and manage driver activities and performance
Develop and optimize delivery routes for maximum efficiency
Coordinate sorting and dispatching to ensure timely deliveries
Monitor key operational metrics and implement improvement strategies
Drive productivity, accuracy, and customer satisfaction
Support a positive and results-driven team environment
Requirements and Qualifications:
3+ years of experience in operations management, logistics, or a related field
2+ years of experience working in/managing DSP operations with Amazon
Proven success managing teams in a fast-paced environment
1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software
Clean driving record and background check
Strong communication and interpersonal skills
Ability to adapt to changing priorities and multitask effectively
About the Hiring Company:
Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged.
Come Join Our Operations Team!
Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!
Operations Manager
Associate manager job in Jersey City, NJ
We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City.
Key Responsibilities
Maintenance Coordination & Property Management
Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines.
Monitor and ensure timely completion of work orders in compliance with company standards.
Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues.
Perform weekly on-site inspections to maintain operational and maintenance standards.
Research, evaluate, and onboard qualified vendors and service providers.
Manage RFP processes to secure competitive pricing and quality service.
Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships.
Review and process invoices for accuracy and completeness.
Manage office and maintenance supply orders, maintaining proper documentation and inventory.
Track and maintain financial records, including banking matters.
Perform accounting tasks using Excel and QuickBooks.
Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives.
Support operational reporting, documentation, and compliance tracking.
Identify and implement process improvements to enhance efficiency and tenant satisfaction.
Oversee daily office activities, including correspondence and budget management for multiple properties.
Organize and track timelines for current inventory and future business development activities.
Conduct online research on investment opportunities and market trends.
Qualifications
Bachelors Degree in Business
Strong organizational and multitasking skills.
Excellent communication and relationship management abilities.
Proficiency in Microsoft Excel and QuickBooks.
Experience in property management or operations preferred.
Healthcare Operations Manager- MultiUnit- Bronx
Associate manager job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Store Manager
Associate manager job in New York, NY
Subdued is the brand that lives and breathes the teen lifestyle - and now we're looking for YOU to join our team!
Are you energetic, cheerful, and full of personality? Then you'll fit right in!
At Subdued, we celebrate the teenage lifestyle through fashion. As part of the Subdued family, you'll have the chance to grow both personally and professionally - following your ambitions and making the most of your unique talents.
Role Overview:
As the Store Manager of our
Soho Flagship
, you are the heartbeat of one of the most important locations in the U.S. market. You'll lead with positivity, creativity, and a strong sense of ownership-ensuring every customer enjoys a uniquely Subdued experience while driving operational excellence. You inspire your team, elevate in-store culture, and uphold the Subdued brand in every detail.
Key Responsibilities:
Leadership & Team Development
Recruit, train, and inspire a high-performing team.
Foster a supportive, motivating, and inclusive environment.
Provide ongoing coaching and feedback to drive performance.
Customer Experience:
Ensure every customer feels welcome and connected to the Subdued lifestyle.
Lead by example in delivering exceptional service.
Address customer concerns with professionalism and care.
Sales & Performance:
Drive store sales and achieve key performance indicators (KPIs).
Analyze performance data and implement strategies to maximize results.
Motivate the team to achieve individual and collective targets.
Operations & Visual Merchandising:
Oversee daily store operations, including scheduling, inventory, and cash management.
Maintain brand standards in store presentation and visual merchandising.
Ensure compliance with company policies and procedures.
Community & Brand Ambassadorship:
Represent Subdued as a brand ambassador both in and out of the store.
Engage with the local community to build brand awareness.
Contribute creative ideas to enhance the Subdued experience.
Qualifications & Skills:
3+ years of experience in retail management, preferably in fashion/apparel.
Strong leadership and people management skills.
Excellent communication and organizational abilities.
A customer-first mindset with proven success in delivering results.
Passionate about fashion, trends, and connecting with customers.
Flexible, adaptable, and able to thrive in a fast-paced environment.
Why Join Subdued?
Be part of a global brand bringing fashion and lifestyle to new markets.
Grow your career in a supportive and dynamic environment.
Enjoy opportunities for personal and professional development.
Work in a fun, youthful, and fashion-forward atmosphere.
Assistant General Manager-Food Service
Associate manager job in New York, NY
Assistant General Manager
We're looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store's success.
What You'll Do
Support the General Manager in hiring, training, coaching, and performance management
Lead and motivate the team to deliver fast, friendly, and consistent customer service
Maintain high standards for food safety, cleanliness, and store presentation
Assist with scheduling, inventory, ordering, and daily operational planning
Help drive sales, manage labor costs, and meet financial goals
Handle customer concerns and resolve issues quickly
Communicate clearly, lead team meetings, and support a positive work culture
What We're Looking For
Experience in retail, hospitality, or restaurant leadership
Strong communication and people-development skills
Ability to lead by example and manage a fast-paced environment
Solid understanding of operations, safety, and customer service
Problem solver who can make decisions and support business goals
Perks & Requirements
Full-time, exempt position
Hybrid schedule: 4 days onsite + 1 flexible day
Some travel for training or meetings may be required
Must meet all local certification requirements (e.g., food safety)
Operations Manager
Associate manager job in Newark, NJ
Operations Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple:
Protect people. Secure operations. Deliver excellence, every flight, every shift, every day.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance.
If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence.
This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role.
Compensation & Benefits:
Salary: $55,000-$65,000 per year
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Airport & Security Operations Leadership
Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations
Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations
Provide immediate operational support to airlines and airport partners
Team Management & Training
Manage scheduling, staffing, and deployment to ensure adequate security coverage
Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training)
Conduct performance reviews and corrective action plans
Compliance & Incident Management
Conduct quality assurance checks and ensure adherence to all security SOPs
Investigate incidents and complete required reports
Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings
Operational Readiness
Ensure readiness of personnel, equipment, vehicles, and procedures at all times
Report staffing gaps, operational challenges, or compliance concerns to station leadership
Maintain professionalism and situational awareness in a fast-moving airport environment
Required Qualifications:
High school diploma or GED
Valid New Jersey SORA license
Ability to obtain and maintain an EWR SIDA badge with customs seal
Valid driver's license (airside operations required)
2-3+ years of leadership experience in airport operations, aviation security, or transportation security
Strong communication, decision-making, and problem-solving skills
Ability to lead teams in a 24/7 airport schedule environment
Proven ability to enforce policies, maintain standards, and ensure regulatory compliance
Flexibility to work nights, weekends, and holidays
Preferred Experience:
Aviation security management
Airport operations supervision
TSA-regulated operations
Airline station operations
Emergency response or incident management in an airport environment
Security program management (ASP, AOSSP, AOSSP-Air Cargo)
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.