District Manager
Remote job
*** THIS ROLE WILL SUPPORT THE GREENVILLE, SC MARKET ***
The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from and reports directly to the Regional Manager/Director
ESSENTIAL JOB FUNCTIONS
Essential duties may include but are not limited to the following:
Serves both the internal and external guest
Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric
Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby's Franchising LLC to the field
Develops store level managers through influence and governance
Recruits future talent that fits the Zaxby's Culture
Focuses on building people so that they can in turn build the business
Explains the “Why” when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method
Works a minimum of 6 hours in each location, within their district, bi-weekly
Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits
Conducts store inspections to ensure that brand standards and procedures are being upheld at all times
Ensures protection of the Brand through adherence to standards and policies
Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations
Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district
All other duties necessary to ensure district operations function properly
Work with varying departments to select, evaluate, and approve opportunities for growth in the District
All other duties necessary to ensure regional operations function properly
TRAVEL REQUIREMENT
Up to 60% required
QUALIFICATIONS
Proven business acumen
Servant leader
Demonstrated developer of people
Self-motivated leader with the ability to solve complex problems
Proven ability to manage multiple locations located in different geographical areas
Proven ability to identify, recruit, and develop talent for leadership roles
Strong planning and organizational skills
Ability to create and implement management development plans
Excellent interpersonal communication, presentation, and conflict resolution skills
Basic math and accounting skills
Strong analytical/decision making skills
Demonstrates loyalty, integrity, dependability, empathy, and professionalism
EDUCATION AND EXPERIENCE GUIDELINES
Education: Bachelor's degree in related field; or equivalent combination of education and experience
Experience: 7+ years of multi-unit experience
Other: Valid driver's license, vehicle insurance, and reliable transportation; successful completion of background check, drug screen, and motor vehicle report
STANDARD HOURS
Ability to work a minimum of 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
REMOTE WORK ELIGIBILITY
Ability to work 60% of the time in the regional store locations and 40% of the time at home
PAY RANGE:
$80,000 - $95,000 annually
Strategic Partnerships Manager
Remote job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Branch Management/ Area Manager - Remote
Remote job
Description At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value.
A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals.
To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.
High School diploma or equivalent required
~ Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
~4 years sales management experience in Retail or Branch Banking environment
~ Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
~ Drive an exceptional customer experience validated through customer satisfaction surveys
~ Maintain strong partnerships with community & civic organizations
~ Associate's or Bachelor's degree preferred
Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check
Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. xevrcyc
Remote working/work at home options are available for this role.
Associate Store Manager, Bal Harbour
Remote job
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Director, Ad Operations
Remote job
At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals.
Our freemium app, supported by ads, is a key part of our mission to make food tracking accessible to everyone. MyFitnessPal aims to enhance the user experience by incorporating premium ad formats that are not only engaging for users but also provide a significant revenue stream for the platform as our user base expands.
About the Role:
The Director of Ad Operations will lead the vision, strategy, and execution of MyFitnessPal's advertising operations across direct and programmatic channels. This leader will grow and mentor a high-performing team, develop processes and yield strategies that scale, and serve as a key cross-functional partner with Sales, Product, and Client Success. The Director will also be client-facing, engaging with strategic partners to optimize campaigns and maximize revenue. By combining operational rigor with innovative thinking, this role will elevate MyFitnessPal's advertising business and help drive long-term growth.
Key Responsibilities:
Leadership & Strategy
Define the vision and long-term strategy for Ad Operations, ensuring alignment with business goals and revenue growth objectives
Build, grow, and mentor a high-performing Ad Ops team, fostering professional development and strong execution standards
Partner with executive leadership to set goals, establish KPIs, and report on business impact of advertising operations
Serve as a thought leader, staying ahead of trends in ad tech, programmatic, and yield management
Contribute to organizational design/structure decisions to scale effectively
Emphasize data-driven decision making, challenging assumptions and evaluating ideas with strong judgment
Demonstrate smart risk-taking, balancing innovation and stability
Build clear career pathways, fostering continuous learning, stretch opportunities, and advancement for team members through mentorship, training, and exposure to cross-functional projects
Cultivate a high-performance, inclusive culture rooted in company values, where collaboration, accountability, and innovation are celebrated and recognized
Campaign, Measurement & Yield Excellence
Oversee the delivery and optimization of all direct-sold and programmatic campaigns, ensuring performance goals and client commitments are exceeded
Develop and own yield management strategies across direct and indirect channels, balancing revenue maximization with user experience
Lead operational innovations, including new workflows, tools, and integrations that scale with business growth
Partner & Client Engagement
Act as a senior client-facing partner, collaborating with key advertisers and agencies to optimize campaign performance and strengthen long-term relationships
Manage and deepen relationships with SSPs, DSPs, and ad tech partners to unlock new revenue opportunities and maximize inventory performance
Collaborate with Sales and Client Success teams to proactively identify campaign risks and develop solutions to ensure client satisfaction
Budget & Resource Management
Make trade-off decisions that maximize ROI while balancing short- and long-term growth
Partner with Finance to manage investments across technology, headcount, and vendors
Cross-Functional Collaboration
Partner with Product, Engineering, and Finance to implement new monetization strategies, improve reporting accuracy, and ensure flawless billing
Advocate for advertising needs within the broader organization, influencing product roadmaps and revenue initiatives
Serve as a bridge between operational execution and strategic business development
Qualifications to be successful in this role:
Experience: 10+ years of progressive experience in digital advertising operations, with at least 3 years in a leadership role managing teams
Ad Tech Mastery: Deep expertise in ad servers (e.g., Google Ad Manager), SSPs, DSPs, header bidding, programmatic platforms, and measurement tools
Leadership: Proven track record of building and developing high-performing operations teams, with strong coaching and mentorship skills
Strategic Thinker: Ability to design and implement yield strategies, workflow innovations, and operational best practices
Client-Facing Experience: Comfort presenting insights and recommendations directly to advertisers, agencies, and senior stakeholders
Analytical Strength: Ability to analyze complex campaign and revenue data, extract insights, and influence business strategy
Communication: Excellent verbal and written communication skills, with the ability to translate technical concepts to executive, client, and cross-functional audiences
Innovation Mindset: Proactive in identifying emerging trends, testing new approaches, and scaling best practices
The reasonably estimated salary for this role at MyFitnessPal ranges from $170,000 - $250,000. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, MyFitnessPal offers a wide range of comprehensive and inclusive employee benefits for this role including healthcare, parental planning, mental health benefits, annual performance bonus, a 401(k) plan and match, responsible time off, monthly wellness and technology allowances, and others.
Exciting Full-Time Employee Benefits, Perks and Culture
Face-to-Face Connections: We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually.
Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy with our
Responsible Time Off
benefit.
Give Back: Use your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service.
Mentorship Program: Take control of your career through our mentorship program where, if you'd like, you will be matched with a teammate who can help you scale your skills and propel your growth.
Family-Friendly Support: Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships. We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters.
Wellness Comes First
:
Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days.
Celebrate Greatness: Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make.
Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights.
Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities to continuously grow and enhance your skills.
Championing Inclusion: Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization.
Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey.
Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal's competitive employer match.
At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn't be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, religion, military or veteran status, sex, gender, marital status, gender identity or expression, sexual orientation, national origin, age, or disability. These are our guiding ideologies and apply across all aspects of employment.
MyFitnessPal participates in E-Verify.
Auto-ApplyOperations Senior Supervisor -Express Scripts
Remote job
The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements.
Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am
Location: 4600 North Hanley Road; St. Louis, MO 63134
What you will do:
Develop, track and monitor employee's safety, compliance to quality, service and production standards.
Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals.
Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
Work in production as needed.
Implement programs and process improvements to enhance the level of internal and external customer service provided.
Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy.
Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Represents pharmacy operations in cross-functional meetings and projects.
Other special projects and tasks as assigned.
What you will need:
High school diploma or GED
BA/BS degree preferred.
Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering)
Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position.
Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred.
Knowledge of lean or process improvement methodologies
Excellent oral and written communication skills
Ability to adapt in a dynamic work environment, make independent decisions.
Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
Willingness to work a flexible schedule for peak times.
Monitors daily operations of a unit and actively assists or provides direction to subordinates as required.
May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised)
Ensures that projects are completed on schedule following established procedures and schedules.
General PC knowledge including Microsoft Office, Internet, and email.
Why join us?
Health coverage effective day 1 (including medical, dental, vision)
Holiday Pay and Paid Time Off (PTO)
401K with company match
Tuition reimbursement
Growth Opportunities
Fun, friendly and unique culture - bring your whole self to work every day!
This is an onsite position.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyManager, LMS Administration and Operations
Remote job
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
****
+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Manager, Customer Ops Platforms Delivery
Remote job
About Us We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.
We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.
We were recognized as one of Glassdoor's “Best Places to Work”.
Locations
Jersey City, NJ (Remote),
New York (Remote),
Connecticut (Remote)
About the Role
In this role, you will be responsible for overseeing a team of delivery managers that plan and execute internal customer operations projects within the established scope, budget and timeline, as well as participate in corporate projects. The primary focus of this team is our self-service experience which includes the omnichannel customer journey and player interactions with chatbots and automation while working with others to ensure parity of services across channels (e.g.: IVR, chatbot, social, etc.).
Because these features tie in to many parts of our organization, you will work closely with all departments across the business and key decision makers such as customer operations, product owners, and technical teams to deliver projects that bring value to our players and our business while being mindful that we operated in a regulated and, often, complex customer environment.
What You'll Do (Key Responsibilities):
Develop project scopes and work packages by close work with requestors, knowledge experts and business owners
Manage project portfolios to track progress
Ensure resource availability and allocation
Deliver assigned projects on time and within scope and budget
Create project documentation
Communicate and maintain close relationships with stakeholders
Support corporate strategy and drive change
What You Bring to the Table (Qualifications)
5+ years of experience working in the contact center platforms or technology space
Strong preference given to candidates who have designed and/or actively managed digital contact channels (voice, chat, SMS, WhatsApp, ABC, etc.)
3+ years experience working in a regulated industry; iGaming or gambling industry a plus
3+ years leading teams of direct reports including managing/assigning work, developing talent, and building team culture
Ability to deliver projects within deadlines and excellent time management; formal PMP or similar certification a strong plus
Great communication and interpersonal skills
Strong ability to organize yourself with a results-oriented mindset
Critical thinking and creativity to find solutions
Understanding of software development process and release cycles
Ability to collaborate with stakeholders across and outside of our organization to achieve results
Willingness to travel up to 10%
We seek individuals who are thrilled by challenge and consistently rise to it by performing in a fast-paced, innovative, and diverse environment that will result in a strong culture that promotes growth and development
Who You Are (Essential Requirements)
Must be or become licensed through the proper Gaming authorities as a condition of hire and continued employment
You're excited about crafting amazing customer experiences by leveraging technology, process, and people
Experience with synchronous and asynchronous chat channels is a plus; strong preference for those with experience with Sprinklr, Medallia, Liveperson, Amazon Connect and Zendesk
Familiar with and comfortable in an agile-based working environment
Be a culture-builder, leveraging the organization's passion for serving our players and Team Members across regulated jurisdictions
Influencing skills are essential. BetMGM is not a command-and-control environment
An exceptional leader experienced in coaching and developing talent. Able to set a vision and motivate a team to reach a goal while creating a fun and productive culture
We continue to innovate and may not have all the systems and tools and people in place. A successful candidate will be comfortable with that level of ambiguity and thrive on the challenge of defining the tools we still need while driving the business forward as we build underlying capabilities
We value transparency. There is no “me” culture. Communication and collaboration across the entire team will lead to greater individual and collective success
Compensation
The annual salary range for this position is $88,000 - $115,500. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.
Gaming Compliance & Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.
About Our Culture
Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:
Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience.
Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.
Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
What We Offer
As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!
Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are “all in” together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.
If you need assistance or accommodation with your application due to a disability, you may contact us at **********************.
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
#LI-JM1
Auto-ApplyAssociate Operations Director (Anesthesiology) - Remote - Nationwide
Remote job
Remote, Nationwide - Seeking Associate Operations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
* Collaborate with the Regional Director(s), National Physician Director(s), or Physician Lead(s) on proformas, contract negotiations, and amendments.
* Coordinate new startup operations within the region.
* Monitor and manage site financial performance metrics to ensure profitability.
* Assess the financial and operational impact of staffing changes, including locums and ambassadors.
* Support financial forecasting and drive optimal financial performance.
* Coach Site Management Teams (SMT) to ensure compliance with metrics and incentive targets to support regional success.
* Oversee invoicing for contract stipends and compensation, collaborating with Accounts Receivable, Business Analyst, and the Operations Manager on tracking, forecasting, and collections.
* Facilitate cross-departmental integration and communication, ensuring alignment across startup processes, quality, and finance.
* Partner with the Regional Director(s), National Physician Director(s), or Physician Lead(s) and SMT to implement scalable processes to improve financial performance, quality, and data management.
* Partner with the Regional Director(s), National Physician Director(s), or Physician Lead(s) to review site performance, address issues, and optimize practices for profitability.
* Identify, escalate, and address operational or financial issues as needed.
* Monitor and Improve Performance: Oversee operational efficiency, financial metrics, and contract compliance across the region.
* Support Site Leadership: Collaborate with the Regional Director(s), National Physician Director(s), or Physician Lead(s) and site leadership to optimize site operations and ensure high-quality patient care.
* Enhance Operational Integration: Identify and implement opportunities for better alignment across practice lines.
* Onboarding & Development: Support onboarding programs for new Medical Directors (MDs) to ensure a smooth transition.
* Liaison & Stakeholder Engagement: Serve as a key connection between Vituity sites, hospital leaders, and physician site leaders to drive strategic initiatives.
* Cross-Team Collaboration: Partner with Vituity Operations teams to align resources and achieve performance goals.
* Coordinate Regional Startups: Assist the Regional Director(s), National Physician Director(s), or Physician Lead(s) in startup processes and site launches.
* Process & Solution Development: Design and implement scalable solutions to enhance site quality, financial performance, and data management.
* Strategic Insight & Research: Conduct regional and site-level assessments to identify and address operational needs.
* Business & Technical Translation: business needs and collaborate with technical teams to translate them into actionable solutions.
* Subject Matter Expertise: Provide guidance on quality, finance, and data-driven decision-making.
* C-Suite Relationship Management: Build and maintain strong executive relationships within the region.
* Meeting Participation: Contribute to regional discussions and strategy meetings.
* Central Services Coordination: Work with central services departments to streamline processes and improve efficiency.
* Performance & Contract Retention: Ensure site performance, contract stability, and CEO satisfaction.
* Year 1 Deliverables: Oversee implementation and execution of Year 1 objectives to ensure timely completion.
* Project Management & Best Practices: Lead complex regional initiatives and implement best practices across sites.
* Process Optimization: Identify common needs across sites and streamline processes for efficiency and scalability.
* Strategic Advising: Support the Regional Director(s), National Physician Director(s), or Physician Lead(s) in leveraging Vituity resources to implement key products and services.
* Project Execution: Ensure timely and effective execution of initiatives that drive operational success.
* Risk & Resource Management: Utilize formal tools and processes to manage budgets, resources, risks, and change initiatives.
* Reporting & Insights: Develop and present reports, dashboards, and project updates to leadership and stakeholders.
* Cross-Functional Coordination: Collaborative with CIT to organize and facilitate pre- and post-go-live meetings for seamless transitions.
* Financial & Quality Incentives: Assist in designing and executing incentive structures to drive financial and quality outcomes.
* Leadership Transition Support: Facilitate physician leadership and senior management team (SMT) transitions as needed.
* Health System Alignment: Develop scalable processes in partnership with health systems stakeholders to ensure alignment with organizational goals.
* Onboarding & Best Practices: Support resource allocation and the onboarding of Practice Administrators, ensuring adherence to best practices.
Required Experience and Competencies
* Bachelor's degree in business, healthcare, or a related field required.
* At least five (5) years of relevant experience required.
* At least three (3) years of experience in project and/or operations management required.
* Strong background in healthcare operations, contract management, and financial performance oversight required.
* Proven ability to lead teams, mentor staff, and collaborate with cross-functional site leaders within complex healthcare systems required.
* Strong analytical abilities with proficiency in MS Office and Business Intelligence tools required.
* Experience driving financial performance and achieving targets required.
* Effective written, verbal, and presentation skills for engaging stakeholders, including hospital executives and external partners required.
* Ability to manage multiple projects efficiently while supporting high-impact initiatives required.
* Master's degree in business or healthcare sciences preferred.
* Strong ability to interpret complex financial data and extract business insights preferred.
* Experience driving best practices, managing change, and leading teams effectively preferred.
* Creativity in developing solutions, with strong critical thinking and analytical skills preferred.
* High self-awareness and ability to build and manage relationships effectively preferred.
* Proven ability to take initiative and work with minimal supervision in a remote environment preferred.
* Strong planning and organizational skills to enhance productivity and efficiency preferred.
* Lean training and experience in process improvement methodologies to enhance operational efficiency preferred.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
* Monthly wellness events and programs such as yoga, HIIT classes, and more
* Trainings to help support and advance your professional growth
* Team building activities such as virtual scavenger hunts and holiday celebrations
* Flexible work hours
* Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
* Superior health plan options
* Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
* Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
* Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
* Student Loan Refinancing Discounts
* Professional and Career Development Program
* EAP, travel assistance, and identify theft included
* Wellness program
* Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $117,110 - $149,315 exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
* Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.
Remote Site Operator - Part-Time
Remote job
We are looking for a part-time Remote Site Operator! The purpose of this classification is to perform general/manual work functions associated with operation of County Remote Site facilities. This position is part time and will work on an on call basis.
Responsibilities
Opens/closes dump site each day, following established procedures and secures premises.
Operates a compactor to compact household garbage and other refuse; monitors types of items placed into compactor; clears compaction area to prevent blocking; monitors operation and condition of compactor to measure level of contents, prevents overflowing of materials.
Provides information and direction to the general public concerning separation of recyclable materials and disposal procedures; directs customers with non-disposable materials elsewhere as appropriate.
Cleans/maintains compactor and surrounding areas; cleans/maintains buildings and work areas.
Monitors safety conditions of compactor and surrounding areas.
Prepares and/or receives various forms, reports, or other documents; processes and forwards as appropriate.
Qualifications
The ability to read and write English.
Six (6) months experience in equipment operation, or a related field.
Candidates may qualify with any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities for this job.
Must possess and maintain a valid driver's license.
Benefits
Paid Holidays
Paid Vacation- Annually
Paid Sick
Longevity Pay
Director of Operations (EOS Integrator)
Remote job
About the role:
We're looking for a Director of Operations who thrives on turning vision into action. This role is the heartbeat of the agency - the person who ensures our big ideas don't just stay on paper but get executed with precision. You'll connect the dots between leadership and every department, build systems that keep the business moving, and create the accountability that drives growth. If you love building order out of chaos, streamlining processes, and being the go-to person who makes things work, this role is for you.
About us:
BM Digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
A creator marketplace managing over 80,000 influencer partnerships monthly
An AI-powered platform to streamline discovery, outreach, and whitelisting
Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We're trusted by 100+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 70+ growth operators, analysts, and creatives manages over $200M in annual media spend and drives meaningful bottom-line impact for our partners.
BM Digital is not just an agency. We're a scalable growth platform with a strong performance guarantee, a track record of results, and a culture built for A-players.
Key Responsibilities
Act as the EOS Integrator, ensuring strategy and execution are aligned across all departments.
Develop, document, and enforce SOPs and operational systems to improve efficiency and scalability.
Drive execution of company priorities, projects, and initiatives, ensuring deadlines and KPIs are met.
Lead operational meetings, manage accountability structures, and ensure effective follow-through.
Monitor business KPIs and scorecards, providing insights and reports to leadership.
Identify bottlenecks and inefficiencies, proactively solving problems and improving processes.
Ensure smooth cross-department communication and collaboration (marketing, sales, client success, finance, HR).
Manage special operational projects and continuous process improvement initiatives.
Requirements
Proven operations management experience, preferably in a marketing agency, SaaS, or professional services.
Hands-on experience with EOS / Traction and familiarity with the Integrator role.
Strong background in process building, project management, and systems implementation.
Excellent communication, organizational, and problem-solving skills.
Ability to create structure, drive accountability, and lead cross-functional execution.
Tech-savvy with experience using CRM/project management tools (ClickUp, Asana, Monday.com, HubSpot, or similar).
Fluent in English (written and spoken).
Available to overlap U.S. time zones.
Additional details:
This is a full-time, remote position
Compensation for this position depends on the candidate's experience and location. Compensation package is between $80,000 and $300,000 per year (base + performance bonuses + equity).
Auto-ApplyDirector, Research Operations
Remote job
Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research.
Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint.
Key Responsibilities:
Lead operational strategy and execution for a diverse, multi-country research portfolio.
Develop and implement systems to streamline research operations and mitigate risks.
Oversee SOPs, compliance with GCP guidelines, and regulatory standards.
Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders.
Mentor mid-level managers and foster a culture of accountability and innovation.
Manage vendor selection and performance oversight.
Implement project management tools and dashboards to monitor progress.
Conduct post-project reviews to inform future practices.
Qualifications:
Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field.
Minimum 10 years of operations experience, with 5+ years in a leadership role.
Proven experience managing complex, multi-country research portfolios.
Strong knowledge of IRB processes, donor compliance, and international research regulations.
Proficiency in Microsoft Office and project management software.
Fluent in English.
Experience in NGO or nonprofit research settings.
Project Management certification preferred.
Skills & Attributes:
Strategic thinker with strong problem-solving and risk mitigation capabilities.
Excellent leadership, negotiation, and stakeholder engagement skills.
Ability to influence organizational decisions and drive innovation.
Comfortable working in a dynamic, collaborative environment.
Technology Requirements:
Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment.
Work Environment:
Typical office setting with regular use of computers and productivity tools.
Must be able to remain stationary for extended periods.
Travel Requirement: 5-10%
The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: USD 120,000 - 160,000 annually
International hiring ranges will differ based on location
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.
Please click here to continue searching FHI 360's Career Portal.
Auto-ApplyDirector of Operations - SNOWFRUIT
Remote job
Who We Are:
We are part of the Wonderfield Group which includes the YO!, Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands - we operate more than 1500 kiosks, 60 restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners.
Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc brands are:
SNOWFOX - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska
SNOWFRUIT - the franchisor of over 1,000 fresh cut fruit and Vegetable throughout the U.S. - Refreshingly, Crips and Flavorful!
We Believe in Better Food For Everyone, The Japanese Way…
We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.
Our Values:
Own it
• We are accountable and make no excuses.
• We always look to improve
• We take the initiative and are courageous and confident
Care about it
• We do the right thing, avoiding unnecessary shortcuts
• We act with integrity and respect our communities, people and our plant
Make it Exceptional
• We build relationships and make people smile
• We say thank you
• We're positive and kind
Win Together
• We're open minded an inclusive
• We communicate with clarity
• We take time to look out for others and to celebrate the good stuff
Overview of the role:
The Director of Operations reports directly to the VP of Operations and is responsible for making sure all aspects of the operational business are covered and ensure company goals are met. This role's responsibilities include leading negotiations, budgeting, purchasing, and putting efficient workflows in place to maximize a SNOWFRUIT productivity and performance. The director of operations must develop long-term operational strategies, working closely with senior management to meet company objectives. A good Director of Operations needs to have excellent communication and organizational skills since they need to interact with staff across different departments.
Key Accountabilities:
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Clearly communicate business objectives to your Regional Directors, so that they remain well informed of business activity and of their required contribution to targets.
• Work closely with your HR, to identify potential HR/ People risks, and mitigate any concerns before they escalate.
• Develop monthly business plans with your directors to ensure mutual objectives are achieved.
• Work closely with your HR, to identify potential HR/ People risks, and mitigate any concerns before they escalate.
• Track sales data and sales trends to find ways to drive and maximize the sales performance and profitability throughout the assigned region.
• Build relationships with our store brand leaders to ensure achievement of desired results.
• Collaborating with leadership to build an environment of collective responsibility and accountability.
• Together with the VP of Operations successfully open all new planned stores according to budgeted sales, and health & safety and operational standards.
• Ensure your region has 100% completion on Safety Culture Logs through daily tracking.
• Driving employees and leading performance reviews, to ensure an engaged and skilled workforce.
• Create innovative plans to continually improve regional support to our employees, franchisees, and Kroger.
Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend work may be required, however you will manage your own schedule according to business needs.
This position can be remote-based; however, frequent business travel to partner locations and territories is required.
What you'll need:
• Previous Director Experience is preferred, but other areas of leadership will be considered. Minimum 5 years' experience in the previous leadership position required.
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Strong working knowledge of industry regulations and legal guidelines.
• Experience in developing budgets and business plans.
• Highly organized with the ability to plan multiple ongoing regional projects.
• Working knowledge of data analysis and performance/operation metrics.
• Outstanding communication and people skills.
• Excellent written and verbal communication skills.
• Strong ethical leadership abilities.
• Excellent analytical, decision-making, and problem-solving skills.
• Able to bring an element of excitement to the role and pass this on to the teams managed.
• Valid driver's license and clean driving record
• This role requires travel
What's In It For You?
We're committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us
Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
Pet Insurance
401 (K) Matching
Paid Time Off (PTO)
Paid Sick Days
Fitness stipend
Book allowance
Tuition reimbursement and professional development assistance
Training/Advancement Opportunities
JFE Franchising Inc is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Auto-ApplyDirector Of Strategic Operations
Remote job
We are a global provider of design and engineering services, building a better future through technology. Dedicated to empowering organizations to rapidly scale, digitally transform, and bring new products to market.
Seeking a high-impact Director of Strategic Operations & Initiatives to partner directly with our CEO and leadership team to turn vision into action. Own our company-wide planning process, drive execution of high-priority programs, and ensure our leadership team is aligned and delivering against goals.
This is a strategic, hands-on leadership role that blends operational excellence with program management, critical thinking, and CEO leverage. You will manage our OKRs, run all internal meeting cadences (weekly exec ops, monthly exec strategy, quarterly offsites, All Team), plan and execute offsites, and lead cross-functional initiatives, from launching new locations to rolling out company-wide programs. You will act as a diplomatic buffer for the CEO, ensuring their focus stays on growth, clients, and innovation while the business runs smoothly.
Lead strategic operations in a high-growth tech environment, translate big ideas into measurable outcomes, and thrive in a high-demand, fast-changing environment with a CEO who moves quickly and expects rapid turnaround.
Key Responsibilities
Own the company's OKR process from planning through tracking and reporting, ensuring alignment across all teams.
Lead all internal meeting cadences, including weekly exec ops meetings, monthly exec strategy sessions, quarterly/annual offsites, and All Team meetings.
Translate CEO and leadership ideas into clear, actionable programs with milestones, owners, timelines, and success metrics.
Design, implement, and continuously improve core business processes that drive efficiency, accountability, and scale.
Facilitate cross-departmental collaboration to ensure initiatives are coordinated, dependencies are clear, and information flows seamlessly between teams.
Partner with Recruiting on the most critical hires to accelerate and ensure quality outcomes.
Run operational 1:1s with Leadership Team members, ensuring support is provided for all operational items.
Lead the development and ongoing management of operational dashboards and reporting tools, ensuring leadership has clear, timely visibility into key business metrics.
Translate complex data into actionable insights to drive decision-making across departments.
Identify, implement, and optimize tools and processes for data collection, analysis, and visualization.
Drive follow-through on action items from leadership meetings to ensure commitments turn into results.
Select, configure, and manage digital tools to support workflows, process automation, and visibility of work across departments.
Build repeatable, programmatic approaches to recurring initiatives, reducing reliance on ad hoc execution.
Partner with HR, Finance, Recruiting, and other teams on programs that require multi-department collaboration, ensuring aligned execution.
Create clarity and alignment across the company through strong internal communication and documentation.
Must Have:
8+ years in strategic operations, program management, consulting, or Chief of Staff roles in high-growth environments.
Demonstrated expertise in program and project management, with a history of delivering complex initiatives on time and within budget.
Proven track record of leading company-wide planning processes (OKRs or similar) and driving cross-functional execution.
Background in a tech company or consulting, ideally in software development, technology consulting, or design services, with proven ability to operate in a fast-paced, high-growth environment.
Strong critical thinking and structured problem-solving skills; able to quickly assess challenges and develop actionable solutions.
Proven ability to translate vision into execution plans and drive them to completion.
Digitally savvy and comfortable selecting, configuring, and managing workflow tools and dashboards.
A programmatic mindset, building repeatable systems and processes that scale, not one-off fixes.
Exceptional communication skills, able to distill complexity and inspire alignment.
High EQ and diplomatic with the ability to challenge leaders while maintaining trust.
Thrives in a high-demand, fast-changing environment with rapid turnaround expectations.
Ability to travel for offsites and occasional client/exec meetings.
Huge Plus:
MBA
Experience in outsourcing, engineering, or design services.
Exposure to scaling operations in new geographies.
Experience integrating newly acquired teams or services into an existing business.
Experience in a global, distributed company.
What We Offer:
Competitive compensation with annual merit-based reviews.
100% remote work environment.
Ongoing professional and soft skills development.
401k with a 200% match.
Comprehensive medical, dental, and vision coverage.
Opportunity to grow with a rapidly scaling company.
Collaborative international team culture.
Customer Operations Manager
Remote job
Working at RippleMatch:
The current status quo of finding a first job is broken: Traditional career services and job boards with millions of postings aren't very helpful, and figuring out where to begin your career is a difficult and overwhelming decision. It's also not a fair contest. For many Gen Z candidates, opportunity is limited based on where they attend school and their personal networks.RippleMatch is changing the way Gen Z finds work.
Our recruitment platform leverages AI to automate inbound applicant review and outbound sourcing, matching candidates to the right roles and eliminating the most time-intensive parts of the recruitment process for both sides. Leading employers leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Since launching RippleMatch from a college dorm room in 2016, we've raised $88 million in venture funding - including from prominent investors like Goldman Sachs - helped tens of thousands of users find jobs, expanded to 1,700+ colleges & universities, and brought on hundreds of leading employers as customers (such as EY, eBay, MongoDB, and more). Our tight-knit lean team of talented people work hard, celebrate wins, and care deeply about changing the way finding a job works.
The role:
We are hiring a Customer Operations Manager to maximize our annual customers' results on our platform. Customer Operations Managers sit within the Customer Success department and are the operations and analytical powerhouse that ensures our partners are getting the most out of our product. You'll spend the day immersed in our software, managing every behind-the-scenes task for recruitment teams to build a positive customer experience and deliver top talent for them to hire.
In this role you will:
Provide daily operational support for our annual partners
Manage a book of 40 accounts and support all of the backend & operational tasks for customers, as well as ad hoc customer requests
Collaborate with our Customer Success Managers to ensure we're providing strong ROI for our customers
Closely monitor data on customer product adoption to ensure they are getting the most out of our product suite
Use data analysis to inform and drive decision-making on your book of business
Become an expert on the ins and outs of the RippleMatch platform
Help solve tricky customer issues with product-focused solutions
Relay feedback and advocate for customer and candidate product improvements
Comfortably utilize and examine our data to solve customer problems and analyze trends
Manage projects to help push account-specific and Customer Success team objectives forward
Help students find their dream jobs
What you'll bring to the team:
0-3 years of experience working on detail-oriented operational tasks or projects
A self-starter mentality with a strong work ethic
Laser-focused attention to detail and willingness to tackle any assignment, no matter how small
A competitive nature and strong desire to win
Data-driven and a constant drive to utilize data to answer questions and inform customer strategy
Resourceful; Strong problem-solving skills, and a determination to always find creative solutions
Excellent written & verbal communication skills
Experience managing projects from the beginning of the ideation phase through to conclusion is a plus
Experience using tools for data analysis, such as Excel or Google Sheets; SQL proficiency is a plus
Experience working at a startup is a plus
Culture & Perks:
At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team's well-being and growth. We offer a full slate of perks, including equity, paid vacation, a pre-tax commuter program, discounted Citi Bike and Peloton memberships, and - our favorite thing - comprehensive FREE healthcare benefits. We work hard to foster a culture of constant self-improvement, actual ownership, and positivity. At our core, we are a tight-knit team that works hard, celebrates wins, and cares deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won't settle for anything less.
RippleMatch offers a flexible hybrid work environment for this role. Our physical office is conveniently located near Union Square in New York City.
The salary range for this position is $60,000 to $80,000, depending on relevant experience, in accordance with New York City pay transparency requirements
We believe in maintaining a culture that can cut across distance to suit our employees who choose to be remote as well as those who prefer to come into the office. We host monthly virtual events as well as monthly in-person events, team-wide virtual activities every month like Wellness Challenges, and a time to hear from our founders regularly regardless of location. Creating strong bonds between RippleMatch team members means a lot to us, and while we know that this can be done remotely, we also invest heavily in creating opportunities to make sure remote employees get plenty of in-person time.
RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Auto-ApplyDirector of Operations - North Atlantic
Remote job
Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, offering best-in-class camps, classes, leagues, and lessons for over one million kids each year. The YEB mission is to help as many kids as possible discover and develop their passion while building critical skills for life.
YEB encompasses i9 Sports (the nation's largest youth sports league franchisor), School of Rock (the most revolutionary music education school in the world), Streamline Brands (the leading franchisor of swim school concepts), US Sports Camps (the official provider of Nike Camps), and more premier youth activity brands. Please visit *********** to learn more.
The Director of Operations (DO) - North Atlantic for The School of Rock is the primary liaison between the franchise community and the corporate team. The DO will build and maintain effective trusted relationships with Franchise Owners. They will offer support and guidance to ensure franchise schools and the system thrive by delivering outstanding music programs, running efficient operations, and driving system-wide growth. They will serve as a brand consultant, providing operational support, insights, and expertise across departments within School of Rock to drive both departmental and company-wide initiatives, ensuring more effective execution and fostering transformative innovation.
The Director of Operations is a remote position, with a strong preference for candidates to be based in the Northeast
RESPONSIBILITIES:
Franchisee Support:
Work closely with franchisees to drive operational efficiency by ensuring adherence to brand standards, operational guidelines, and performance benchmarks. Provide ongoing support and training on processes and systems.
Analyze franchise performance data to identify trends, areas for improvement, and opportunities for growth. Offer franchisees strategic recommendations to enhance profitability, customer satisfaction, and overall business performance.
Conducts annual visits to franchise-owned schools and regular online meetings with franchise owners to build and maintain trusted relationships between the franchisor and the franchisee.
Provide support and guidance, in conjunction with the Compliance department, to franchise owners to ensure they are aware of and in adherence to all required safety, and compliance standards.
Provide online support to franchise owners via help desk submissions and support calls.
Collaborate with franchisees and Marketing to develop and implement local marketing initiatives that align with national campaigns and brand messaging. Provide guidance on digital marketing strategies and community engagement.
Assist in identifying potential opportunities for franchise expansion and growth within their market. Provide insights into territory management, new store openings, and market trends.
Assist in facilitating and supporting conventions, regional meetings, and other key business events.
Brand Awareness and Innovation:
Assist with the successful operation and testing of new operational concepts, programming changes, or technology considered for system-wide implementation.
Partner with other School of Rock departments to execute company-wide and departmental initiatives
Partner with other YEB business units to help drive brand awareness, develop and execute cross-marketing opportunities, and identify new opportunities for enterprise growth and operational efficiency.
Consult with appropriate operations leaders and other departments to identify additional support and training needs to improve gaps in franchise school operations.
Serve as an expert in managing and running schools with on-going knowledge of our programs and best practices in both franchise-owned and company-owned schools.
Maintain expert knowledge of the Franchisor/Franchisee agreement and the associated mutual obligations.
Engage SoR music leaders to consult on delivering an exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment.
Protects the School of Rock brand and students by reinforcing safety standards and practices.
Cultivates a collaborative environment across the corporate team, in particular the Operations Team to support a consistent "one brand" vision.
Participates in seminars and completes company-approved training programs to stay informed on industry trends and continuously enhance professional job-related skills.
Communications and Administrative:
Manage travel against the annual budget.
Manages individual G&A budget.
Completes and submits all reports, documentation, and other administrative requirements in a timely manner.
REQUIREMENTS:
Bachelor's degree preferred.
3-5 years of multi-unit Operations experience
Actively develops open and trusted relationships with internal partners (franchisees, and stakeholders).
Effectively communicates and positively influences direct reports, franchisees, and stakeholders and stakeholders.
Possesses a high degree of self-motivation with a proven track record of achieving results.
Strong financial acumen, analytical, problem-solving, negotiation and influencing skills.
Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
Passion for helping franchise owners succeed and grow their businesses.
Commitment to continuous learning and professional development
Excellent communication (written and oral) skills.
Expert-level skill with various software productivity tools.
Expert-level skill with various operational point-of-sale (POS) systems.
Passion, love, knowledge and/or experience in music, the arts and/or education are highly desirable
Strong connection to School of Rock's mission
Extensive travel is required for this position (at least 25% travel)
#indspo
Auto-ApplyRemote - Operations Manager - Customer Success and Strategic Support (Pupil Transportation)
Remote job
Operations Manager - Customer Success and Strategic Support (Pupil Transportation)
Starting Salary $67,500-70,500 Per Year
What's in it for you (benefits will vary if not hired for full-time permanent):
Health insurance
PTO (120 hours accrued per year starting)
13 Paid company-wide Holidays
Please note that you may occasionally be required to work on some of the standard paid holidays (e.g. Labor Day or MLK Day) if we have routes running, but you will be compensated by being able to take a day off of your choosing at a later time
401k plan
An annual $250 stipend to support any home office needs
Competitive salary, commensurate with experience
Work in an inclusive, caring and values driven environment
Make a critical difference for children, families and educators
Weekly Hours: 40-55 Hours/Week
General Shift Hours: Preferred standard schedule is approximately 9:00am-5:30pm Central Time to support Eastern, Central, and Western US time zones. However, specific hours will shift depending on business and coverage needs and could be an 8-9 hour shift anywhere from 6:00am Eastern Standard Time to 6:00pm Pacific Standard Time
We are seeking an Operations Manager - Customer Success & Support who will provide high-level leadership across our operations department. This person will join a high-growth, high-volume, fast-paced business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and school districts, as well as a fulfilling and sustainable employment experience for drivers and supporting staff. This role carries responsibility for ensuring results in routing, dispatch, and customer success where assigned.
The Customer Success & Support Manager may be assigned to a geography, project, or function depending on business needs; for example, covering a region during an absence, strengthening routing performance within a particular geography, or leading escalations and follow-through with districts. This is a hands-on leadership role requiring operational expertise, customer-facing strength, and flexibility to step into high-need areas. This role requires a strong leader who thrives in ambiguity, communicates clearly, and can quickly earn trust with staff, drivers, and district partners.
We are seeking a core values-aligned, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high standard of excellence, strong analytical thinking, exceptional written and verbal communication skills, and a deep connection to our mission of providing access to opportunity for all students.
This position reports to the Director of Operations, and you will collaborate regularly with other managers, and the operations team as a whole. This role does not currently include direct reports but provides leadership, direction, and accountability across multiple teams.
Who you are:
A strong leader who is confident in giving direction and setting expectations, even without direct reports
Flexible and adaptable, thrives in environments where priorities shift daily
Customer-focused, with strong relationship-building skills and the ability to restore confidence following service issues
Ambitious and eager to grow within the company, open to taking on increasing levels of responsibility
Calm under pressure, detail-oriented, and driven to deliver results and exceed metrics
Calm but urgent problem-solver; sees solutions where others see problems
Strong attention to detail and impeccable follow through
Tech-savvy and comfortable with navigating multiple online platforms
Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers
Role model the company core values and hold others accountable for doing the same; builds community across functional teams and roles
Able to exhibit our company competencies at the manager level (review by clicking here)
Travel required annually at a minimum, may be more to train new staff members or attend meetings with key district partners
What you'll do:
Work closely with the Director of Operations to analyze data across the department and develop a weekly action plan to achieve ambitious goals, including fulfillment rate, on time arrivals, district and driver satisfaction, and more
Step into regions as needed to provide manager-level leadership when a manager is out, the workload is high, or extra support is required
Provide direction, feedback, and accountability to assistants, coordinators, and specialists to ensure goals are met and customers are satisfied
Lead escalations during on-call shifts with districts, guardians, or drivers, ensuring concerns are addressed promptly and relationships remain strong
Support routing and change requests when needed, ensuring new and existing student rides are implemented smoothly
Collaborate with other managers and the Director of Operations on strategic initiatives and process improvements
Support recruitment, screening, onboarding, and training of new Operations team members ranging from administrative assistants to managers
Model calm, solutions-oriented leadership and coach staff through conflict resolution
Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision making, including critical budget and forecasting decisions/strategy
Required Qualifications
At least 5 years of relevant experience; at least 3-5 years of leadership or management experience (ops, logistics, etc)
Bachelor's Degree or higher in a relevant field
Strong written and verbal communication skills.
Proficiency with online platforms, data tracking, and remote team tools.
Demonstrated ability to provide feedback and coaching across levels.
Have a working computer with a camera and microphone
Have a reliable internet connection
Exhibits all competencies up to Manager (Application) level on Core Competencies
Ability to travel up to 30% of the time
Must live in one of the following states: AZ, AR, CA, CO, DE, FL, GA, IL, IN, KS, MI, MN, MO, NY, NC, NV, OH, OK, OR, PA, RI, TN, TX, VA, WA, WV
Preference for individuals who live in Portland, OR; Kansas City, MO; St. Louis, MO; Harrisburg, PA
Preferred qualifications:
Master's Degree in a relevant field
Strong knowledge of pupil transportation industry processes and regulations
High level routing and dispatching experience
Experience in customer service or account management
2+ year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria )
Start date: Negotiable within 2 weeks of offer
About Us:
At BuckledIn, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in.
We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives.
Our values:
Excellence Everywhere - We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn.
Driven to Learn - Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day.
Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.
Director of Operations
Remote job
Job Title: Director of Operations
Compensation: $39.00 - $52.00
Job Type: Full-Time
Join Crystora Dynamics Limited
At Crystora Dynamics Limited, we are at the forefront of civil engineering, structural engineering, architectural services, surveying, and forensic analysis, delivering innovative and sustainable solutions that shape the future of infrastructure. We are seeking a visionary Director of Operations to oversee, optimize, and drive all facets of our operations, ensuring our processes align with strategic goals and exceed industry standards.
This is a senior leadership role pivotal to the success of our organization. The Director of Operations will be instrumental in ensuring that Crystora Dynamics operates as an efficient, cohesive, and results-oriented entity.
About the Role
The Director of Operations at Crystora Dynamics will serve as the organizational linchpin, managing resources, enhancing efficiency, and fostering a culture of excellence across all departments. As the strategic driver behind operational success, you will oversee daily business activities, ensure operational alignment with long-term goals, and lead cross-functional teams to consistently deliver outstanding results.
Key Responsibilities
1. Strategic Leadership
- Develop and implement operational strategies that align with the company's mission, vision, and objectives.
- Collaborate with senior leadership to set performance goals and drive company-wide initiatives.
- Analyze industry trends and emerging technologies to position Crystora Dynamics at the forefront of innovation.
2. Operational Oversight
- Direct and oversee day-to-day operations across engineering, architectural services, surveying, forensic analysis, and other business units.
- Monitor and optimize workflow processes to improve productivity, efficiency, and profitability.
- Implement robust quality assurance measures to ensure all projects meet or exceed client expectations.
3. Financial Management
- Oversee the development and management of operational budgets, ensuring cost efficiency and resource allocation.
- Monitor financial performance, analyze metrics, and report results to executive leadership.
- Identify and execute cost-saving opportunities without compromising quality or service.
4. Team Leadership and Development
- Build, mentor, and manage high-performing teams, fostering a culture of collaboration and accountability.
- Set clear performance expectations, conduct regular evaluations, and provide constructive feedback.
- Champion professional development initiatives to cultivate talent within the organization.
5. Client and Stakeholder Engagement
- Act as the primary liaison between the company and key stakeholders, including clients, vendors, and partners.
- Build and maintain strong relationships with clients, ensuring their needs are consistently met or exceeded.
- Represent Crystora Dynamics at industry events, conferences, and other forums to enhance the companys reputation.
6. Risk Management and Compliance
- Identify potential risks and implement strategies to mitigate them, ensuring business continuity.
- Ensure compliance with all relevant regulations, standards, and best practices across operations.
- Maintain a strong focus on safety and sustainability throughout the organization.
7. Innovation and Continuous Improvement
- Lead initiatives to adopt new technologies and methodologies that enhance operational efficiency.
- Encourage a culture of continuous improvement by soliciting feedback and identifying areas for growth.
- Drive innovation across departments to stay ahead in a competitive industry landscape.
Qualifications
Required Skills and Experience
- Education: Bachelors degree in Business Administration, Operations Management, Engineering, or a related field. A Masters degree is preferred.
- Experience: Minimum of 10 years in operations management, with at least 5 years in a leadership role, preferably in engineering or technical industries.
- Proven success in managing large-scale operations and cross-functional teams.
- Strong financial acumen with experience in budgeting, forecasting, and financial reporting.
- Expertise in developing and implementing operational strategies to achieve organizational goals.
Key Competencies
- Exceptional leadership and decision-making abilities.
- Outstanding communication and interpersonal skills, capable of motivating teams and influencing stakeholders.
- Advanced analytical skills with a focus on data-driven decision-making.
- Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities.
- Proficient in project management tools and enterprise resource planning (ERP) systems.
Preferred Qualifications
- Experience in civil engineering or related industries.
- Knowledge of Lean, Six Sigma, or other process improvement methodologies.
- Familiarity with advanced engineering software and tools.
What We Offer
Financial and Health Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance (medical, dental, vision).
- Life insurance and disability coverage.
Professional Growth:
- Opportunities for professional development and continuing education.
- Exposure to cutting-edge projects and industry trends.
Work-Life Balance:
- Paid time off to recharge and prioritize personal well-being.
- Flexible remote work environment to support work-life integration.
About Crystora Dynamics Limited
Crystora Dynamics Limited is redefining the engineering landscape with our expertise in civil and structural engineering, architectural services, surveying, and forensic analysis. Our team of dedicated professionals delivers transformative solutions that enhance infrastructure and promote sustainable development.
Be a part of our journey. Lead the charge in creating a smarter, stronger future. Apply now to become Crystora Dynamics next Director of Operations.
Director, GID Operational Excellence
Remote job
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
KEY RESPONSIBILITIES
* Provide operational direction and leadership to a team of Business Analysts.
* Develop and maintain scalable tooling platforms that support operational excellence across global construction.
* Deliver actional analytics and dashboards to enable data-driven decision-making.
* Integrate monitoring, automation, and reporting tools to enhance visibility, performance, and compliance.
* Partner with cross-functional teams to align tooling capabilities with evolving business needs and strategic goals.
* Drive innovation in data architecture and visualization to support continuous improvement and transparency.
* Ensure delivery of multiple projects across the team and manage escalations effectively.
* Foster a collaborative and innovative team culture focused on operational excellence.
KNOWLEDGE & ATTRIBUTES
* Extensive understanding of business practices and processes.
* Excellent leadership and team management skills.
* Deep expertise in systems, processes, and technologies relevant to business analysis.
* Advanced analytical and problem-solving capabilities.
* Strong communication and interpersonal skills to engage senior stakeholders.
#LI-GlobalDataCentres #LI-AR3
ACADEMIC QUALIFICATIONS & CERTIFICATIONS
* Bachelor's degree or equivalent in Engineering, Business, Information Technology or related field.
* Desirable certifications include ITIL and Six Sigma, and PMP (Project Management Professional)
REQUIRED EXPERIENCE
* Advanced experience in Business Analysis within a global matrixed technology services environment.
* Extensive experience in project management methodologies, tools, and practices.
* Extensive experience managing data center construction projects.
* Extensive experience in business requirement gathering, use case definition, and process mapping.
* Extensive experience implementing new services and systems.
* Demonstrated experience through successful management of multiple complex projects.
* Experience leading and managing Business Analysis teams, or teams experienced in systems delivery.
PHYSICAL REQUIREMENTS
* Remain stationary for long periods of time.
* Operate computer, peripherals, and other office equipment.
* Perform work during US business hours and time zones.
WORK CONDITIONS & OTHER REQUIREMENTS
* Perform work from a remote location with stable internet connection.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $225,000 - $292,500.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyOperations Senior Supervisor -Express Scripts
Remote job
The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements.
Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am
Location: 4600 North Hanley Road; St. Louis, MO 63134
What you will do:
Develop, track and monitor employee's safety, compliance to quality, service and production standards.
Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals.
Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
Work in production as needed.
Implement programs and process improvements to enhance the level of internal and external customer service provided.
Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy.
Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Represents pharmacy operations in cross-functional meetings and projects.
Other special projects and tasks as assigned.
What you will need:
High school diploma or GED
BA/BS degree preferred.
Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering)
Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position.
Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred.
Knowledge of lean or process improvement methodologies
Excellent oral and written communication skills
Ability to adapt in a dynamic work environment, make independent decisions.
Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
Willingness to work a flexible schedule for peak times.
Monitors daily operations of a unit and actively assists or provides direction to subordinates as required.
May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised)
Ensures that projects are completed on schedule following established procedures and schedules.
General PC knowledge including Microsoft Office, Internet, and email.
Why join us?
Health coverage effective day 1 (including medical, dental, vision)
Holiday Pay and Paid Time Off (PTO)
401K with company match
Tuition reimbursement
Growth Opportunities
Fun, friendly and unique culture - bring your whole self to work every day!
This is an onsite position.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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