Workforce Management Manager $90,000-$110,000
Associate manager job in Vallejo, CA
Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability.
Responsibilities:
This position will create value for the company by forecasting and identifying staffing needs alongside working with the recruiting team.
Qualifications:
Outstanding leadership, team motivator to drive results, and a leader of change.
Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas.
Comfortable presenting in a group setting.
Provide guest service according to Six Flags Entertainment Corporation standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintain cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Outstanding leadership, team building and motivational skills.
Excellent Communication skills, able to communicate using different avenues.
Ability to work in a fast-paced environment and adapt to change on a moment's notice.
Recognizing quality employees and develop future leadership.
Auto-ApplyDivision Manager
Associate manager job in San Francisco, CA
Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders.
Essential Duties
Oversee the daily operations of the division.
Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed.
Oversee personnel of sales, technicians, and other administrative employees.
Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees.
Foster a collaborative and high-performing work environment while addressing employee relations issues.
Allocate resources including personnel, equipment, and materials.
Serves as a point of contact for clients, addressing their inquiries, concerns, and needs.
Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards.
Support the training and development of their staff.
Maintain detailed records of projects, resource usage, safety compliance, and other records.
Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges.
Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion.
Ability to foster a collaborative and cohesive team environment.
Ability to travel as needed
Valid Driver's License
Qualifications
Proven experience in a managerial role.
Strong leadership and team management skills.
Excellent communication, problem solving, and decision-making abilities.
Ability to manage multiple projects and teams simultaneously.
In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus.
Proficiency in Microsoft office programs
5+ years of managerial or supervisory experience in a related industry
Bachelor's degree in business administration or related field (Preferred)
Experience budgeting, scheduling, and resource allocation.
Related Experience
5 years in a management role in a similar industry
Safety/Physical Requirements
Ability to lift up to 25 lbs.
Sedentary position with walking and standing required often
Some climbing, lifting, and pulling
Education
Highschool diploma or equivalent
Bachelors Degree preferred
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements
Reports to: Vice President
Pay Rate: $95,000-$150,000 per year
Classification: Exempt, Full-Time, In Person
Supervisory: Yes.
Regional General Manager
Associate manager job in Newark, CA
Responsible for all aspects of package gas sales, hard-goods sales, local cylinder production, and local cylinder distribution and regional back office operations. Responsible for small bulk gas sales in collaboration with Region Bulk Sales Manager (as applicable).
Develop and manage the team to operate the business safely and profitably so MTG has zero accidents and above market growth in sales (net market share increase) and profit while building a sustainable business.
Lead customer facing activities to aggressively grow profitable sales across the regional business.
Select, develop and coach key managers as part of the Zone Management team as well as develop potential top-performers as future manager potentials.
Coordinate and collaborate with Marketing, SHE, Supply Chain and Operations teams on safe, efficient, and profitable operations in every aspect of the business. (Includes asset operation and management, identification of cost reduction programs, service improvement opportunities, and participation in key projects for the company and zones).
Experience:
- Ten years or more Direct Management experience in Industrial Gas/Distribution business, either as a manufacturer, distributor and/or supplier to the industry.
- Three years or more of Sales and Operations Management, P & L responsibility of a business/unit, management of large teams of diverse performers.
- Manage of Managers, Budgeting and planning, Sales Coaching and sales negotiations.
- Personnel Management of geographically dispersed field operations and/or significant multi-function operation.
- Training/Certifications/Licensures: Sales and Management training, Product knowledge, coaching and managing large organizations.
Education
- BS Engineering (Chemical preferred) or Business Administration (MBA preferred), or equivalent experience in General Management and Leadership Roles in Industrial Gas Business.
Sr. Field Ops Support Manager
Associate manager job in San Jose, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Station Manager
Associate manager job in San Francisco, CA
Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company
Why Join Us?
One of the leading airlines in the Philippines
Get a chance to enjoy travel perks for you and your family
A collaborative work culture and environment
Who Are We Looking For?
College graduate of any four (4) year course
With at least 10 years of work experience in airport handling aspects
Must have knowledge and skills in Passenger, Baggage & Ramp Handling, Station & Load Control functions
Must have knowledge, if not experience, with Cargo handling
What's The Role All About?
Oversees the operations of the Station (Passenger, Baggage, Ramp, Cargo Handling, Lounge Services and Ground Handling) and provides leadership & direction in goal setting and efforts to achieve high level of standards.
Ensures that both PAL flights comprising departing, arriving and transit passengers to and from the Station are handled in accordance with the agreed service levels.
Provides briefing to top management on the status of operations and daily situation of flights especially during abnormal conditions.
Field Service Manager
Associate manager job in Livermore, CA
Job title:
Field Service Manager
Reports to:
Senior Field Service Manager
Compensation:
$130,000-$140,000 Base plus variable compensation
The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
High Level Business Objectives:
Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region.
Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals.
Provide training and billable service work as required
Services Leadership:
Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
Assess performance of service technicians.
Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company.
Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
Maintain technician staffing at appropriate levels for business requirements.
Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing.
Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand.
Compliance/Miscellaneous:
Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
Maintain a clean, safe, working environment.
Attend training with the Sullair factory to stay current on product offerings and technologies.
Travel as required to drive business activity and attend training. 80% Field / 20% Office
Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
May involve multi-branch location responsibilities
Education:
Associate degree preferred but not required.
Technical Training/Certifications in the compressed air industry is a plus.
High School Diploma Required
Position Requirements:
Five plus years field service experience in the compressed air industry.
Proven leadership experience with strong written and verbal communication.
Strong understanding of Microsoft office suite.
Experience with ERP systems a plus.
Direct reports:
Service Technicians
The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Operations Manager III
Associate manager job in Cupertino, CA
Senior Fraud Operations Specialist Duration: Contract
As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve.
This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers.
Responsibilities:
Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies.
Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products.
Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners.
Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly.
Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress.
Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards.
Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams.
Key Qualifications:
Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices.
Expertise in fraud prevention, compliance, and risk management controls within the payments industry.
Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times.
Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention.
Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels.
Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment.
Exceptional attention to detail, with proven project management experience in operational support.
Schedule Notes:
Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60 - $70
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Duty Manager SFO
Associate manager job in San Francisco, CA
*Applicants must be legally authorized to work in U.S.A to apply to the selection process.
The role is responsible for the efficiency of the airport´s operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company.
Responsibilities
Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards.
Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers.
Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings.
Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required.
Qualifications
Bachelor´s in Administration, Business or related field.
3 years of related work experience, must be familiar with Ground Operations processes in airlines.
Excellent verbal, written, and interpersonal skills (English and Spanish)
Ability to prioritize, proven team leadership skills.
Service-oriented.
Important: The Talent Acquisition team at Grupo Aeroméxico will properly identify themselves and will never request payments or banking information during the selection process. Please check our job openings only through official channels.
Store Director
Associate manager job in Milpitas, CA
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are looking for a driven, focused, and passionate Store Director to join our team. Through strong leadership, the Store Director motivates store teams to achieve company objectives and metrics and manages resources efficiently to drive business to maximize productivity and profit. This role represents our brand standards in selling, service, and merchandising. While in the role this individual is expected to demonstrate integrity, honesty and knowledge. This position will promote our company's culture, values, and mission while fostering a positive working environment that encourages diversity, mutual respect and teamwork. The Store Director also understands and ensures proper security procedures are followed. This position reports to the District Manager.
Who Are You:
Inspirational leader through both action and collaboration who can be relied upon to see the potential of those around them
Create an environment of excellence that promotes a high performance culture, encourages associates to share ideas and recognizes and acknowledges individual and store team performance
Constantly acquire new industry knowledge and skills and share learnings with team members and colleagues
Establish positive relationships, act with customers in mind, and have great networking and relationship management
Have a clear view of how the different abilities, background and cultures of team members work together to create a collaborative environment and deliver results
Act as a coach and role model to bring out the best in your team
You Also Have:
College degree or equivalent
5 - 10 years of store management experience
proven track record of successfully managing a selling workforce and achieving results
Proficiency in utilizing available technology including Microsoft Office (Outlook, Excel, Word, and PowerPoint)
Strong communication and interpersonal skills
Strong merchandising skills
As the Store Director, You Will:
Identify issues and creates strategies to keep competitive with the local retail market
Problem solves in a fast-paced, changing environment exercising good judgment about the company's objectives in determining solutions
Monitors and communicates competitive strategies through first-hand market observations
Ensures all merchandise is well presented on the floor following visual, marketing and operational directives and standards, mindful of FOB adjacencies, and is signed according to standards
Partners with Corporate and RVP to ensure merchandise assortment represents the customer in the market
You will ensure management team members recruit, interview and select candidates with requisite skills to accomplish goals and add value to existing team, manages retention and turnover
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
The base pay range for this position at commencement of employment is expected to be between $95,000 and $110,000/year. This role is eligible for bonus. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.
If you are a California resident, click here: **********************
to review our California Candidate Privacy Notice
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Assistant Store Manager (Part Time)
Associate manager job in San Francisco, CA
About the The New Bar:
Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself.
Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Assistant Store Manager to support the success of our retail store in San Francisco.
What we do:
We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them.
We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone.
The Role:
As The New Bar's Assistant Manager, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail leaders serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for leading the team, driving consultative sales and ensuring our customers have the best experience each time they visit our store. You will also drive our brand through community engagement and campaign activation.
This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed.
Rate of Pay: $24-26/hr +2% sales commission, uncapped
Core Responsibilities:
Drive Results: understand metrics to achieve store sales goals
Train, Develop & Lead: Support and coach team members, uphold store standards, and help maintain a positive, collaborative culture
Build Customer Base: Greet, guide, and walk customers through the sales process
Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect)
Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store
Tasks Behind the Scenes: Receive deliveries, update inventory, open and close store
Stay Up-to-Date: Support monthly team meetings/trainings
Engage the Community: collaborate with internal and external partners to organize and promote events and activations
Qualifications:
Must Have:
Prior Leadership Experience: you've trained and led a team to exceed defined goals
Business Acumen: you understand how to leverage KPIs and measure results
Penchant for Persuasion: you like to sell, be it products, services or ideas
Excellent Communication Skills: you're an active listener with an eagerness to educate
Bias Toward Action: you are excited by challenging work and open to change
Creative Thinking: you bring ideas to the table to elevate the consumer experience
Curiosity Mindset: you have a drive to learn and are always looking for ways to improve
Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes
Nice to Have:
Community Engagement: you've led community events and engaged with vendors
Merchandising: you've set up campaigns and tracked the results of your efforts
Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings
Physical Requirements:
This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include:
Standing and walking for extended periods
Reaching, bending, and general mobility around the sales floor
Lifting, carrying, and moving products up to 30 lbs
Navigating stairs to access back-of-house inventory
TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws.
Benefits and Perks:
20% Employee discount
Be the first to know: sample new products as they come to our store
Welcoming community, open minds, and an environment of trust
Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs.
The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law.
This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
Steakhouse General Manager
Associate manager job in Rohnert Park, CA
Voted one of the Best Places to Work in the North Bay for the second consecutive year, Graton Resort & Casino offers exciting career opportunities within multiple departments and its leaders support continual career development and advancement.
The Steakhouse Restaurant Manager is responsible for ensuring fast, friendly, and courteous service in 630 Park Steakhouse at Graton Resort & Casino. The role of Restaurant Manager has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and exceptional guest service.
Essential Functions:
Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
Manage the inventory and order food and beverages, equipment and supplies.
Inspect supplies, equipment and work areas.
Schedule staff hours and assign duties.
Maintain budgets and payroll records, and review financial transactions.
Ensure Team Members are exceeding Graton Guest Service Standards.
Oversee food preparation, portion sizes and the overall presentation of food.
Respond and solve front-of-house guest issues in a timely and efficient manner.
Interview, hire and train new Team Members and effectively audit to ensure training standards are satisfied.
Maintain quality control of products and services. Ensure excellent and consistent quality of service and presentation.
Evaluate and oversee job performance of all Team Members. Hold individual subordinates accountable for performance of job duties, tasks, policies and procedures.
Conduct monthly inventories of food and beverages.
Required Qualifications:
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2hree (3) years food and beverage supervisory experience.
High School Diploma or equivalent.
Ability to handle a flexible schedule to work weekends, holidays and all shifts.
Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision.
Sound judgment in all decision making ability, even when dealing with difficult situations where guests, Team Members and the overall long-term profitability are not adversely impacted.
Ability to work in a fast-paced environment and make quick judgment decisions.
Must be at least 21 years of age.
Must be able to obtain a gaming license from the Graton Gaming Commission.
Must possess or obtain a California Food Handler Certification.
Store Manager
Associate manager job in San Jose, CA
ABOUT US:
About IICOMBINED
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
General Manager
Associate manager job in Fremont, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
Store Manager - Downtown Napa
Associate manager job in Napa, CA
Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!
You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
Job description
The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results.
Staff
Lead a high performing team and develop high potential individuals.
Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent.
Successfully onboard and train new employees.
Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities.
Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed.
Assess and improve performance, potential and fit of our people.
Ensure the right people are working at the right times to maximize the business.
Identify the next leader and develop them to their full potential. Succession planning for all key roles in store.
Sales
Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications).
Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events)
Merchandise the store to support our hip, cool aesthetic.
Take the lead sales role in the store on daily basis.
Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc.
Champion Clienteling to build long lasting, loyal relationships.
Drive business to the store by working with the mall marketing team and employing other creative marketing efforts.
Operations
Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues.
Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures.
Reconcile cash and make weekly bank deposits
Escalate and partner with the Operations Manager to correct store maintenance issues.
Ensure front and back of the store are organized and clean.
Follow-up on customer transfers and special orders.
Ensure assigned online orders are properly shipped out of the store.
Merchandising
Merchandise the store to support the aesthetic of our brand and following our merchandising standards.
What You'll Need - Job Requirements
Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer.
A Bachelor's degree, preferably in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative
A passion for handmade products, Made in America, and appreciation of good design.
Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must!
Superior customer service and relationship building skills. Friendly, helpful disposition
Excellent organizational skills and attention to detail.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.
Assistant Store Manager, San Jose
Associate manager job in San Jose, CA
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Job Description
An opportunity exists for an Assistant Store Manager to join our San Jose Valley Fair team. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Key Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
Qualifications
Proven experience in a similar leadership role or client service environment
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales.
At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Assistant Store Manager
Associate manager job in Petaluma, CA
Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed.
Friedman's offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture.
Essential Duties and Responsibilities
Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment
Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties
Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor
Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
Responsible for the opening and closing store duties
Knowledge of sales reporting, labor report, margin erosion and managed labor
Responsible for interviewing, hiring, and training new Team Members
Planning, assigning, and directing daily workflow within Business Channel
Performance management through review writing, rewarding and giving feedback to Team Members
Education and/Experience
Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience
Minimum mid-level management background with exceptional supervisory skills
Knowledge Skill and Abilities
Experience with Microsoft Office (Outlook, Word, Excel)
Microsoft D365 experience is preferred
Ability to lead, develop and grow a team
Develop and maintain strong cross-functional relationships
Excellent organizational and communication skills
Ability to follow through issues to resolution
Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Petaluma. Hours are to meet the needs of the retail business, Sunday - Saturday. Ability to work holidays and weekends.
Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
Division Manager
Associate manager job in San Jose, CA
Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders.
Essential Duties
Oversee the daily operations of the division.
Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed.
Oversee personnel of sales, technicians, and other administrative employees.
Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees.
Foster a collaborative and high-performing work environment while addressing employee relations issues.
Allocate resources including personnel, equipment, and materials.
Serves as a point of contact for clients, addressing their inquiries, concerns, and needs.
Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards.
Support the training and development of their staff.
Maintain detailed records of projects, resource usage, safety compliance, and other records.
Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges.
Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion.
Ability to foster a collaborative and cohesive team environment.
Ability to travel as needed
Valid Driver's License
Qualifications
Proven experience in a managerial role.
Strong leadership and team management skills.
Excellent communication, problem solving, and decision-making abilities.
Ability to manage multiple projects and teams simultaneously.
In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus.
Proficiency in Microsoft office programs
5+ years of managerial or supervisory experience in a related industry
Bachelor's degree in business administration or related field (Preferred)
Experience budgeting, scheduling, and resource allocation.
Related Experience
5 years in a management role in a similar industry
Safety/Physical Requirements
Ability to lift up to 25 lbs.
Sedentary position with walking and standing required often
Some climbing, lifting, and pulling
Education
Highschool diploma or equivalent
Bachelors Degree preferred
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements
Reports to: Vice President
Pay Rate: $95,000-$150,000 per year
Classification: Exempt, Full-Time, In Person
Supervisory: Yes.
Store Manager (Part Time)
Associate manager job in San Francisco, CA
The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption.
Role Description
This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals.
Qualifications
Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences.
Proven abilities in Store Management, including the oversight of daily operations and team leadership.
Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment.
Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss.
Organizational skills and attention to detail in managing inventory and maintaining store standards.
Previous experience in retail or hospitality is a plus.
Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
Duty Manager SFO
Associate manager job in Fremont, CA
*Applicants must be legally authorized to work in U.S.A to apply to the selection process.
The role is responsible for the efficiency of the airport´s operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company.
Responsibilities
Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards.
Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers.
Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings.
Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required.
Qualifications
Bachelor´s in Administration, Business or related field.
3 years of related work experience, must be familiar with Ground Operations processes in airlines.
Excellent verbal, written, and interpersonal skills (English and Spanish)
Ability to prioritize, proven team leadership skills.
Service-oriented.
Important: The Talent Acquisition team at Grupo Aeroméxico will properly identify themselves and will never request payments or banking information during the selection process. Please check our job openings only through official channels.
Assistant Manager - Santana Row
Associate manager job in San Jose, CA
Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!
Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards.
Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
What You'll Need - Job Requirements
Minimum 3 years in Retail, preferably with a specialty or boutique retailer.
Preferably a bachelor's degree in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative.
A good sense of style and aesthetics.
A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design.
Self-starter. Resourceful and excellent problem solver.
Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way.
Strong communication skills.
Excellent organizational skills and attention to detail.
Motivated to set and reach goals.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Flexible with availability to work evenings, weekends, and holidays when needed.
What You'll Do - Job Responsibilities
Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach.
Maintain a strong and friendly presence on the sales floor. Lead other staff by example.
Assist with merchandising the store to support our hip, stylish aesthetic.
Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge.
Take the lead sales role in the store daily.
Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities.
Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance)
Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting.
Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs
Ensure all incoming shipments are reconciled, signed off, and properly priced.
Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels.
Discuss sales analytics with Manager and contribute ideas for team improvement.
Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness
Coaching and developing a high level of salesmanship and maker knowledge in staff.
Oversee and execute weekly stock counts.
Follow-up on special customer orders.
Process damages.
Communicate with makers when needed.