Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Associate manager job in Savannah, GA
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$56k-66k yearly est. 8d ago
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Import Manager, Savannah GA
John S. James Co
Associate manager job in Savannah, GA
The Company
Since 1941, John S. James Co. has provided exceptional service to the international transportation community. Our long-standing reputation is built on professionalism, regulatory expertise, and a commitment to offering personalized solutions in customs brokerage and freight forwarding. We continue that mission today with a company culture focused on integrity, compliance, and customer service excellence.
We offer a comprehensive benefits package, including health, dental, vision, life insurance, 401(k), and a progressive paid time-off program.
Role
The Import Manager is responsible for leading the Savannah Import Department and ensuring all operations are compliant, efficient, and performed with the highest level of professionalism. This role oversees staff development, regulatory adherence, departmental performance, and customer service standards across all import accounts.
This is a full-time, on-site leadership position.
Responsibilities
Operational Leadership
Ensure the Import Department operates in full compliance with all applicable laws, regulations, and company policies.
Oversee daily operations and take ultimate responsibility for service delivery to all import accounts.
Identify, resolve, and proactively prevent issues affecting import transactions, customer accounts, or workflow.
Maintain updated tariff references, manuals, and source materials for departmental use.
Conduct regular department meetings to keep staff informed on regulatory changes, process updates, and performance expectations.
Compliance & Quality Assurance
Audit import files for accuracy, regulatory compliance, and profitability.
Ensure import staff follow standardized procedures and uphold documentation and recordkeeping requirements.
Collaborate with the Director of Import Compliance on compliance directives and updates.
Financial Oversight
Maintain supervision over departmental profit, expenses, and operational efficiency.
Oversee collections for outstanding invoices within the import department.
Review salary levels annually to ensure fairness and nondiscrimination.
Staff Leadership & Development
Ensure the department is adequately staffed and employees are properly trained for their positions.
Conduct annual evaluations for all Import Department employees.
Handle personnel matters, including approving time off, addressing performance issues, and mentoring staff.
Interview, hire, discipline, and recommend termination when appropriate, with consensus from the Office Manager.
Work with Human Resources on employee training, onboarding, and professional development.
Customer & Internal Communication
Maintain professional communication with customers, department peers, and upper management.
Communicate departmental updates, events, and issues to leadership regularly.
Represent John S. James Co. at transportation and industry-related meetings when required.
Partner with the Sales team to support business growth and assist in securing new import accounts.
Administrative & Other Duties
Monitor departmental supplies and ensure office equipment is maintained.
Travel as needed for client visits, potential customers, educational seminars, or coordination with other offices.
Participate in Managers' Meetings and contribute to cross-departmental initiatives.
Maintain regular, predictable attendance as an essential part of the role.
Qualifications
High school diploma or equivalent required; additional education preferred.
Licensed Customs Broker required.
Proven leadership skills and ability to manage staff effectively.
Strong written and verbal communication abilities.
Ability to interpret regulations, analyze operational issues, and apply sound judgment.
Commitment to ongoing education: minimum 20 hours of certified continuing education annually.
Strong organizational skills with a focus on compliance, accuracy, and operational performance.
$51k-78k yearly est. 2d ago
Operations Manager
Tybee Island Watersports
Associate manager job in Hilton Head Island, SC
Operations Manager - Tybee Island Watersports
Tybee Island Watersports is seeking a dynamic and experienced Operations Manager to oversee various aspects of our operations, including Point of Sale (POS), Reservations, Retail, Dock Operations and Tiki Captain. This role will be integral in ensuring the smooth and efficient functioning of our operations, particularly in areas such as jet ski rentals, boat rentals, and boat tours. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering outstanding customer experiences in a waterfront environment.
Key Responsibilities:
Oversee the daily operations of Point of Sale (POS) systems, staff scheduling, ensuring accuracy, efficiency, and compliance with company policies and procedures.
Manage reservations systems, including booking procedures, customer inquiries, and scheduling to optimize capacity and enhance customer satisfaction.
Supervise retail operations, including inventory management, merchandising, and sales strategies to maximize revenue and customer engagement.
Direct dock operations, overseeing the rental process for jet skis, boats, and coordinating boat tours, ensuring safety protocols are adhered to at all times.
Develop and implement operational policies and procedures to streamline workflows, enhance efficiency, and maintain high standards of service.
Train and mentor staff members in all operational areas, fostering a culture of teamwork, professionalism, and excellence in customer service.
Collaborate with other department heads and management to identify opportunities for business growth, process improvements, and customer experience enhancements.
Monitor and analyze operational performance metrics, generating reports and insights to inform decision-making and drive continuous improvement initiatives.
Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
Preferred 2-3 years experience in watersports or excursion cruise operations.
USCG Captains License is preferred, but not required.
Proven experience in operations management, preferably within the leisure, tourism, or marine industry.
Strong leadership skills with the ability to motivate and inspire a diverse team.
Excellent communication and interpersonal abilities, with a customer-focused mindset.
Proficiency in POS systems, reservations software, and Microsoft Office Suite.
Ability to work flexible hours, including weekends and holidays, as required by the seasonal nature of the business.
Boating experience and knowledge of marine safety regulations preferred.
Join us at Tybee Island Watersports and be part of a dynamic team dedicated to providing unforgettable experiences on the beautiful waters of Tybee Island. Apply now to embark on an exciting career journey with us!
Benefits & Compensation:
Compensation and benefits depend upon the candidate's experience ranging between $55k - $70k
Compensation will be a mix of salary and incentive pay.
This is a full-time position with flexible time off during the off season.
This is not an official offer letter, and compensation will be discussed as an official offer is made.
$55k-70k yearly 4d ago
Store Manager - $2500 Sign-On Bonus
Staples, Inc. 4.4
Associate manager job in Bluffton, SC
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plan, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-RH1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$29k-40k yearly est. Auto-Apply 2d ago
District Leader In Training
Parker's Kitchen 4.2
Associate manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
Maintain budget targets with shrink, labor, supplies, cash and lottery
Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
Work with marketing department to achieve sales objectives, programming and inventory turns at each location
Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
Oversee in-store promotions and customer appreciation events as requested by the company
Ensure consistent company image throughout all promotional materials and events
Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
Speak honesty and act with integrity at all times
Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
Earn the trust of others through open, honest communication and follow through
Facilitate meeting with store leaders a minimum of one time each month
Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
Complete store roster each week to confirm there are no ghost employees and pass codes are secure
Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
Ensure established company new hire orientation and training programs are completed and utilized to standard
Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
Provide a leadership climate which promotes fair and consistent application of company policies and procedures
Make recommendations which are “given particular weight” for hiring and firing other employees within the respective store
Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
Lead by example by acknowledging and greeting all customers as they enter the store
Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
Support the team with a hands on management style and leads with a sense of urgency and purpose
Complete a minimum of one pm drive by at each location a minimum of once per month
Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
Collect and forwards competitive activity to management
Complete responsibilities within established deadlines and maintains commitments
Customarily exercises discretion and independent judgment to ensure sound operations
Perform “concurrent duties” of non-exempt tasks during appropriate times.
Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
Adhere to company safety and security practices at all times
Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
Abide by company policies and procedures as established in the Employee Handbook and Training Materials
Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
May not sign contracts on behalf of the company
Review disciplinary documentation with Human Resources prior to any employee separation
Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
Partner with maintenance department to ensure preventative maintenance program is in place at each store
Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
Must be detail-oriented and accurate
Must have good interpersonal and problem-solving skills
Ability to multi-task effectively in a busy environment
Responsible, dependable, and adaptable to change
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
Associates or Bachelor's degree or equivalent experience
Must maintain a current, valid, unrestricted driver's license with an insurable driving record
Current ServSafe Certification
Successful completion of age restricted alcohol and tobacco sales training
Successful completion of UST Training
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
Shift Length - Varies - 8 to 10 hour shifts
Flooring and Lighting - Cement and fluorescent lighting
Environment - Subject to wet floors, temperature extremes, and loud noise
$63k-109k yearly est. 60d+ ago
District Leader In Training
Parker's Convenience Stores
Associate manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
* Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
* Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
* Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
* Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
* Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
* Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
* Maintain budget targets with shrink, labor, supplies, cash and lottery
* Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
* Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
* Work with marketing department to achieve sales objectives, programming and inventory turns at each location
* Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
* Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
* Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
* Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
* Oversee in-store promotions and customer appreciation events as requested by the company
* Ensure consistent company image throughout all promotional materials and events
* Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
* Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
* Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
* Speak honesty and act with integrity at all times
* Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
* Earn the trust of others through open, honest communication and follow through
* Facilitate meeting with store leaders a minimum of one time each month
* Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
* Complete store roster each week to confirm there are no ghost employees and pass codes are secure
* Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
* Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
* Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
* Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
* Ensure established company new hire orientation and training programs are completed and utilized to standard
* Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
* Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
* Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
* Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
* Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
* Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
* Provide a leadership climate which promotes fair and consistent application of company policies and procedures
* Make recommendations which are "given particular weight" for hiring and firing other employees within the respective store
* Provide "added value" to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
* Lead by example by acknowledging and greeting all customers as they enter the store
* Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
* Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
* Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
* Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
* Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
* Support the team with a hands on management style and leads with a sense of urgency and purpose
* Complete a minimum of one pm drive by at each location a minimum of once per month
* Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
* Collect and forwards competitive activity to management
* Complete responsibilities within established deadlines and maintains commitments
* Customarily exercises discretion and independent judgment to ensure sound operations
* Perform "concurrent duties" of non-exempt tasks during appropriate times.
* Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
* Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
* Adhere to company safety and security practices at all times
* Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
* Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
* Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
* Abide by company policies and procedures as established in the Employee Handbook and Training Materials
* Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
* Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
* Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
* May not sign contracts on behalf of the company
* Review disciplinary documentation with Human Resources prior to any employee separation
* Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
* Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
* May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
* Partner with maintenance department to ensure preventative maintenance program is in place at each store
* Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
* Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
* Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
* Must be detail-oriented and accurate
* Must have good interpersonal and problem-solving skills
* Ability to multi-task effectively in a busy environment
* Responsible, dependable, and adaptable to change
* District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
* Associates or Bachelor's degree or equivalent experience
* Must maintain a current, valid, unrestricted driver's license with an insurable driving record
* Current ServSafe Certification
* Successful completion of age restricted alcohol and tobacco sales training
* Successful completion of UST Training
* District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
* Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
* Shift Length - Varies - 8 to 10 hour shifts
* Flooring and Lighting - Cement and fluorescent lighting
* Environment - Subject to wet floors, temperature extremes, and loud noise
$55k-106k yearly est. 60d+ ago
Associate District Manager
Blueprint30 LLC
Associate manager job in Savannah, GA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$75k-121k yearly est. 3h ago
Associate District Manager
Adpcareers
Associate manager job in Savannah, GA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$75k-121k yearly est. 3h ago
MIT/ Co-Manager
Impact RTO Holdings
Associate manager job in Savannah, GA
MIT/Co-Manager
At Impact RTO, our business is centered on service and we're passionate about what we do. Our environment is fast-paced and offers ample opportunity to grow and develop. This position requires a high level of initiative and frequently exercises discretion and independent judgment. Must complete Path to Promotion prior to promotion to this position.
Our coworkers enjoy a total rewards package that pays for performance and includes:
Industry-leading base pay ranges for all positions
Monthly bonus potential
5-day workweek with every Sunday off
Paid sick and Personal days
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package to include: medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long term disability
ESSENTIAL JOB FUNCTIONS
Monitor and ensure total customer satisfaction
Create, manage, and execute plans to increase sales and profits. Keep coworkers informed of promotions and products
Coach and improve the sales skills of all coworkers
Manage and execute plans to keep store account management at standards
Coach and improve the account management skills of all coworkers
Maintain the store in 'Rent Ready' condition
Set specific goals for store performance, customer satisfaction and coworker development
Manage coworkers including selection, training, motivating, evaluating, coaching and developing
Manage store performance by budgeting and analyzing various reports
Manage store inventory by ordering, receiving and transferring products to ensure revenue and profit growth
Organize daily activities including scheduling coworkers to meet needs of the store
Manage and secure the assets of the store
Ensure all policies, procedures and standards are followed and adhered to
Assist with customer deliveries and merchandise set-up when needed
Any other duties assigned by the Regional Manager
Job Qualifications
Candidates must meet the following requirements:
Been a proficient internal assistant manager or 2 years of external management experience
Profit and Loss experience
Computer literacy/proficiency in a windows operating system
Must be at least 18 years of age
Have a valid High-School Diploma or Equivalent
Possess a valid state Driver's License
Excellent communication skills, both oral and written
Be legally permitted to work in the US
Must be able to pass a background check, drug screening, and motor vehicle records check
Heavy lifting required
$59k-118k yearly est. 4d ago
District Manager
Popeyes
Associate manager job in Garden City, GA
Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards.
JOB SUMMARY
The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants.
ESSENTIAL FUNCTIONS
· Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers.
· Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew.
· Develops and executes plans to achieve top line sales performance compared to budget sales for each area.
· Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements.
· Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval.
· Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's.
· Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed.
· Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams.
· Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment.
· Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes.
· Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements.
· Open new restaurants successfully with high operating standards and within budget.
· Performs special projects as requested, such as:
· Remodeling restaurants
· Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level
· Handling various city related issues regarding operations.
· Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy.
· All other duties as assigned.
POSITION REQUIREMENTS
· 4-year college business degree is preferred or equal experience.
· 3-5 years of experience in multiunit management in the food industry is preferred.
· Must have extensive and successful experience as a restaurant general manager.
· Familiarity with company organization, policies and procedures, and personnel preferred.
· Requires excellent human relations skills including leadership and motivation.
· Strong communication skills: listening, oral and written
Work schedule
Monday to Friday
Day shift
Night shift
Weekend availability
On call
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
$75k-121k yearly est. 60d+ ago
Store Manager
Watson Apparel Co 4.1
Associate manager job in Pooler, GA
All Star Elite is looking for an enthusiastic, experienced, and organized Store Manager to oversee our Tanger Savannah Outlets (GA) location!
A Retail Store Manager, or Shop Manager, is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include communicating with vendors about inventory orders, scheduling employee shifts and training new employees.
Retail Store Manager duties and responsibilities
A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Seek ways to better promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
Manage all controllable costs with a view to maintaining profitability.
Ensure the store remains clean and presentable at all times.
Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Required Qualifications:
3+ years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in a Store Manager, or a Team Supervisor role
Excellent leadership skills and the ability to work with teams
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Good communication and interpersonal skills towards customers, staff members, Company Leadership, Human Resources & Area/Zone managers
Excellent problem-solving capabilities, with the ability to work well under pressure
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
$33k-43k yearly est. Auto-Apply 60d+ ago
District Manager
Securitas Inc.
Associate manager job in Hilton Head Island, SC
Securitas Security Services USA, Inc. District Manager Securitas USA: Your Opportunity to Lead and Create: At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a tangible impact. We are seeking a District Manager based out of Hilton Head Island, South Carolina (SC). This is more than a job; This is your opportunity to spearhead change and shape the direction of security services and solutions on a vast scale.
Why Securitas? Making the World a Safer Place
Being a part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer a special setting that fosters personal development and honors achievements. Being an essential part of a team that prioritizes integrity, vigilance, and helpfulness. As a member of our Team, you will truly make a difference on the communities we serve. We would love to speak with you if you are interested in taking on this significant and fulfilling position and help advance the culture that is driven by performance and centered around execution, purpose, and belonging. Join us on our mission of making the world a safer place
About Securitas:
* Our Values: Integrity, Vigilance and Helpfulness
* Our Team: 340,000+ skilled employees
* Established: Securitas AB (1934) - Helsingborg, Sweden
* Industry: Providing global and specialized services (6 Pillars)
Job Summary:
Provides leadership and accountability for assigned Portfolio; ensures delivery of quality services; directly manages operations to achieve service and profitability objectives. Schedules efficiently and effectively to meet client and company objectives. Coordinates and directs new client transitions and the integration of new business. Personally engages and manages client relationships and implements client satisfaction drivers. Coaches, trains, and develops site supervisors and account managers. Promotes client and employee retention initiatives.
Benefits Offered:
Based on experience, Securitas will offer a salary of $70K - $75K/ Annually in addition to a full benefit package that includes:
* $800 Monthly Vehicle Allowance
* Medical Insurance
* Life Insurance
* Dental
* Vision
* 15 Vacation Days Accrued
* 4 Floating Holidays
* 6 Sick Days
* 401K
* District Managers are also eligible for the Securitas Annual Incentive Program
Position Qualifications:
* Ensures delivery of high-quality customer service.
* Helps sustain client and employee retention.
* Manages branch operations to achieve profitability.
* Willing to fill in at lower levels when necessary while managing high-level responsibilities.
* Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.
Education/Experience:
* At least 18 years of age.
* Associate degree.
* HOA Experience.
* 3 or more years of experience in a field related to the security industry and/or business management, and responsible experience in the security industry.
* Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
* Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Company Website: ****************************
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
#AF-SSTA
$70k-75k yearly 7d ago
Co Manager - (RT2630)
Racetrac Petroleum, Inc. 4.4
Associate manager job in Garden City, GA
At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store's performance, developing top-tier talent, and bringing RaceTrac's mission to life: making people's lives simpler and more enjoyable.
What's In It for You?
* Competitive pay and performance-based incentives
* Promotion potential - many of our General Managers were Co-Managers first!
* Leadership training and development that prepares you for what's next
* Operate with autonomy while supported by proven systems and tools
* A dynamic, high-volume environment where leadership is hands-on and meaningful
* Full benefits package - including medical, dental, vision, 401(K), PTO, and more!
What You'll Do
Lead & Develop a High-Performing Team
* Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient
* Mentor and support Shift Managers and team members through training and coaching
* Empower teams by setting clear expectations, providing feedback, and leading by example
* Foster open communication and collaboration across all shifts
Support Operational Excellence
* Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability
* Monitor and manage inventory levels, vendor relationships, and cash control
* Drive promotional execution, ensure food service compliance, and elevate the in-store experience
* Ensure the store is clean, stocked, and aligned with RaceTrac brand standards
Champion Food Safety & Compliance
* Conduct regular food quality checks and coach the team on food safety standards
* Ensure compliance with safety regulations and company policies
* Maintain and organize required documentation for audits or inspections
Drive Results Through Collaboration
* Analyze reports, identify trends, and take action to improve store performance
* Support team scheduling and staffing needs in coordination with the General Manager
* Provide performance feedback and help drive accountability across the team
What We're Looking For
* 3-5 years of experience in retail, food service, or restaurant leadership
* 1+ year of management experience preferred
* Strong coaching, communication, and problem-solving skills
* Experience in high-volume, guest-focused environments
* Ability to read and act on business metrics such as P&L, labor, and sales
Must Haves for This Role
* High School Diploma or GED, in progress or completed
* Ability to lift up to 50 lbs. and perform physical tasks as needed
* Willing to obtain and maintain food handler and alcohol server permits (if required)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
$45k-83k yearly est. 30d ago
Assistant Manager - Oglethorpe Mall
The Gap 4.4
Associate manager job in Savannah, GA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$29k-47k yearly est. 1d ago
Assistant Hotel Manager
American Cruise Lines 4.4
Associate manager job in Savannah, GA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
* Assist Hotel Manager as directed.
* Assists Restaurant Manager during all meal services.
* Performs duties of Hotel General Manager when Hotel General Manager is off ship.
* Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
* Present and available during all meal services, either front or back of house including secondary dining outlet.
* Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
* Assists & verifies stateroom inspections.
* Assists and verifies with Housekeeping Manager for the Turnaround Day process.
* Oversees bartender steward ensuring secondary bar operations run smoothly.
* Displays leadership and maintains professional presence.
* Visible and available to all guests and crew.
* Holds officers and crew accountable to American Cruise Lines' standards.
* Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
* Assesses the performance of the management team and provides immediate corrective feedback.
* Anticipates the needs of guests and crew.
* Responds quickly to guest requests and ensures follow-through of service delivery.
* Identifies problems, resolves immediately, and requests home office support as needed.
* Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
* Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
* Assists ship officers in achieving weekly sales goals.
* Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
* Maintains sanitation and cleanliness standards of crew rooms.
* Monitors shipboard business transactions, accounting, timecards, and home office reporting.
* Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
* Tracks all hotel maintenance items and ensures completion.
* Creates consistent and positive crew experiences to improve employee retention.
* Perform bartending duties as needed with other management personnel.
* Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
* Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
* Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
* Business degree may be considered with management and hospitality experience.
* Military experience may be considered with management and hospitality experience.
* Strong organizational skills and excellent verbal and written communication skills (English).
* Proficiency in Microsoft Office Suite applications.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* US Coast Guard regulated pre-employment drug test.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Ability to motivate, train, and assess individual and team performance.
* Superior time management.
* Ability to manage and solve problems.
* Sense of urgency in all passenger, crew, and home office requests.
* Positive attitude and receptive to continuous performance feedback.
* Consistent, accountable, confident, assertive, and committed.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary Travel Accommodations.
* No living expenses aboard the ship (room and board are included).
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$58k-86k yearly est. 50d ago
District Leader In Training (Statesboro)
Parker's Kitchen 4.2
Associate manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
Maintain budget targets with shrink, labor, supplies, cash and lottery
Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
Work with marketing department to achieve sales objectives, programming and inventory turns at each location
Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
Oversee in-store promotions and customer appreciation events as requested by the company
Ensure consistent company image throughout all promotional materials and events
Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
Speak honesty and act with integrity at all times
Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
Earn the trust of others through open, honest communication and follow through
Facilitate meeting with store leaders a minimum of one time each month
Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
Complete store roster each week to confirm there are no ghost employees and pass codes are secure
Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
Ensure established company new hire orientation and training programs are completed and utilized to standard
Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
Provide a leadership climate which promotes fair and consistent application of company policies and procedures
Make recommendations which are “given particular weight” for hiring and firing other employees within the respective store
Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
Lead by example by acknowledging and greeting all customers as they enter the store
Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
Support the team with a hands on management style and leads with a sense of urgency and purpose
Complete a minimum of one pm drive by at each location a minimum of once per month
Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
Collect and forwards competitive activity to management
Complete responsibilities within established deadlines and maintains commitments
Customarily exercises discretion and independent judgment to ensure sound operations
Perform “concurrent duties” of non-exempt tasks during appropriate times.
Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
Adhere to company safety and security practices at all times
Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
Abide by company policies and procedures as established in the Employee Handbook and Training Materials
Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
May not sign contracts on behalf of the company
Review disciplinary documentation with Human Resources prior to any employee separation
Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
Partner with maintenance department to ensure preventative maintenance program is in place at each store
Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
Must be detail-oriented and accurate
Must have good interpersonal and problem-solving skills
Ability to multi-task effectively in a busy environment
Responsible, dependable, and adaptable to change
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
Associates or Bachelor's degree or equivalent experience
Must maintain a current, valid, unrestricted driver's license with an insurable driving record
Current ServSafe Certification
Successful completion of age restricted alcohol and tobacco sales training
Successful completion of UST Training
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
Shift Length - Varies - 8 to 10 hour shifts
Flooring and Lighting - Cement and fluorescent lighting
Environment - Subject to wet floors, temperature extremes, and loud noise
$63k-109k yearly est. 60d+ ago
District Leader In Training (Statesboro)
Parker's Convenience Stores
Associate manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
* Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
* Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
* Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
* Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
* Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
* Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
* Maintain budget targets with shrink, labor, supplies, cash and lottery
* Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
* Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
* Work with marketing department to achieve sales objectives, programming and inventory turns at each location
* Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
* Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
* Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
* Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
* Oversee in-store promotions and customer appreciation events as requested by the company
* Ensure consistent company image throughout all promotional materials and events
* Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
* Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
* Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
* Speak honesty and act with integrity at all times
* Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
* Earn the trust of others through open, honest communication and follow through
* Facilitate meeting with store leaders a minimum of one time each month
* Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
* Complete store roster each week to confirm there are no ghost employees and pass codes are secure
* Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
* Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
* Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
* Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
* Ensure established company new hire orientation and training programs are completed and utilized to standard
* Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
* Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
* Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
* Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
* Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
* Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
* Provide a leadership climate which promotes fair and consistent application of company policies and procedures
* Make recommendations which are "given particular weight" for hiring and firing other employees within the respective store
* Provide "added value" to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
* Lead by example by acknowledging and greeting all customers as they enter the store
* Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
* Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
* Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
* Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
* Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
* Support the team with a hands on management style and leads with a sense of urgency and purpose
* Complete a minimum of one pm drive by at each location a minimum of once per month
* Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
* Collect and forwards competitive activity to management
* Complete responsibilities within established deadlines and maintains commitments
* Customarily exercises discretion and independent judgment to ensure sound operations
* Perform "concurrent duties" of non-exempt tasks during appropriate times.
* Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
* Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
* Adhere to company safety and security practices at all times
* Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
* Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
* Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
* Abide by company policies and procedures as established in the Employee Handbook and Training Materials
* Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
* Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
* Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
* May not sign contracts on behalf of the company
* Review disciplinary documentation with Human Resources prior to any employee separation
* Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
* Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
* May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
* Partner with maintenance department to ensure preventative maintenance program is in place at each store
* Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
* Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
* Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
* Must be detail-oriented and accurate
* Must have good interpersonal and problem-solving skills
* Ability to multi-task effectively in a busy environment
* Responsible, dependable, and adaptable to change
* District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
* Associates or Bachelor's degree or equivalent experience
* Must maintain a current, valid, unrestricted driver's license with an insurable driving record
* Current ServSafe Certification
* Successful completion of age restricted alcohol and tobacco sales training
* Successful completion of UST Training
* District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
* Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
* Shift Length - Varies - 8 to 10 hour shifts
* Flooring and Lighting - Cement and fluorescent lighting
* Environment - Subject to wet floors, temperature extremes, and loud noise
$55k-106k yearly est. 56d ago
District Manager
Popeyes
Associate manager job in Hinesville, GA
Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards.
JOB SUMMARY
The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants.
ESSENTIAL FUNCTIONS
· Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers.
· Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew.
· Develops and executes plans to achieve top line sales performance compared to budget sales for each area.
· Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements.
· Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval.
· Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's.
· Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed.
· Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams.
· Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment.
· Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes.
· Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements.
· Open new restaurants successfully with high operating standards and within budget.
· Performs special projects as requested, such as:
· Remodeling restaurants
· Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level
· Handling various city related issues regarding operations.
· Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy.
· All other duties as assigned.
POSITION REQUIREMENTS
· 4-year college business degree is preferred or equal experience.
· 3-5 years of experience in multiunit management in the food industry is preferred.
· Must have extensive and successful experience as a restaurant general manager.
· Familiarity with company organization, policies and procedures, and personnel preferred.
· Requires excellent human relations skills including leadership and motivation.
· Strong communication skills: listening, oral and written
Work schedule
Monday to Friday
Day shift
Night shift
Weekend availability
On call
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
$75k-121k yearly est. 60d+ ago
Assistant Manager
Watson Apparel Co 4.1
Associate manager job in Pooler, GA
All Star Elite is looking for an efficient & organized Assistant Store Manager to help oversee our Tanger Savannah Outlets (GA) location!
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Typical Duties:
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
Excellent leadership skills and the ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
urs
$35k-44k yearly est. Auto-Apply 60d+ ago
District Leader In Training (Savannah Area)
Parker's Kitchen 4.2
Associate manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
Maintain budget targets with shrink, labor, supplies, cash and lottery
Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
Work with marketing department to achieve sales objectives, programming and inventory turns at each location
Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
Oversee in-store promotions and customer appreciation events as requested by the company
Ensure consistent company image throughout all promotional materials and events
Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
Speak honesty and act with integrity at all times
Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
Earn the trust of others through open, honest communication and follow through
Facilitate meeting with store leaders a minimum of one time each month
Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
Complete store roster each week to confirm there are no ghost employees and pass codes are secure
Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
Ensure established company new hire orientation and training programs are completed and utilized to standard
Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
Provide a leadership climate which promotes fair and consistent application of company policies and procedures
Make recommendations which are “given particular weight” for hiring and firing other employees within the respective store
Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
Lead by example by acknowledging and greeting all customers as they enter the store
Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
Support the team with a hands on management style and leads with a sense of urgency and purpose
Complete a minimum of one pm drive by at each location a minimum of once per month
Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
Collect and forwards competitive activity to management
Complete responsibilities within established deadlines and maintains commitments
Customarily exercises discretion and independent judgment to ensure sound operations
Perform “concurrent duties” of non-exempt tasks during appropriate times.
Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
Adhere to company safety and security practices at all times
Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
Abide by company policies and procedures as established in the Employee Handbook and Training Materials
Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
May not sign contracts on behalf of the company
Review disciplinary documentation with Human Resources prior to any employee separation
Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
Partner with maintenance department to ensure preventative maintenance program is in place at each store
Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
Must be detail-oriented and accurate
Must have good interpersonal and problem-solving skills
Ability to multi-task effectively in a busy environment
Responsible, dependable, and adaptable to change
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
Associates or Bachelor's degree or equivalent experience
Must maintain a current, valid, unrestricted driver's license with an insurable driving record
Current ServSafe Certification
Successful completion of age restricted alcohol and tobacco sales training
Successful completion of UST Training
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
Shift Length - Varies - 8 to 10 hour shifts
Flooring and Lighting - Cement and fluorescent lighting
Environment - Subject to wet floors, temperature extremes, and loud noise
How much does an associate manager earn in Savannah, GA?
The average associate manager in Savannah, GA earns between $19,000 and $95,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.