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Training and Performance Manager
Insight Global
Associate manager job in Chicago, IL
Required Skills & Experience
-Experience working alongside leadership standing up a new warehouse -Deliver in-person training sessions to onboard new employees, ensuring proficiency in company systems and operational processes.
- Proven experience in training, performance management, or learning and development within logistics, warehousing, or supply chain
-Regularly assess training effectiveness and recommend improvements to enhance learning outcomes and operational performance
-Train employees on Power BI usage to support KPI tracking and daily workflow optimization.
-Certify staff on system modules and provide ongoing training as enhancements and new features are introduced.
Job Description
Insight Global is seeking a highly motivated and detail-oriented Training and Performance Manager to lead the development and execution of training programs at our clients new 1 million square foot warehouse. This role is critical to ensuring the clients workforce is fully equipped to meet operational demands and deliver exceptional service in a dynamic third-party logistics (3PL) environment. He/She will be a key member of the leadership team, so they will be responsible for building and maintaining a high-performance culture through strategic training initiatives, performance analysis, and cross-functional collaboration. This candidate will work with Operations and Information Technology to understand best practices within the network and help to implement those processes globally.
$83k-114k yearly est. 2d ago
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Hub Plant Manager
Matheson 4.6
Associate manager job in Joliet, IL
Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.
Position Summary: The Hub Plant Manager will directly manage production and maintenance teams on a daily basis to ensure safe & efficient plant operations. Additionally the Hub Plant Manager will be directly responsible for safety, quality, and regulatory requirements as they relate to personnel and the plant. The Hub Plant Manager will also be responsible for measuring operational efficiency and monitoring staffing needs to ensure the plant operates safely and efficiently.
Position Accountabilities:
Provide leadership in safety and quality under Matheson's corporate guidelines and directives
Serve as front line supervisor for plant production team
Provide response and reporting to the Regional General Manager regarding customer issues related to production.
Demonstrate and maintain a high level of customer focus, and customer commitment and ensure plant personnel demonstrate and maintain the same.
Track and control all plant expenses to ensure monthly and annual corporate goals are achieved
Develop and lead plant projects, control their schedule, and manage expenses to ensure projects are completed on time and within budget.
Work directly with other Matheson locations to ensure the efficient use of corporate assets
Work directly with corporate management for the procurement of assets
Develop and update contingency and emergency plans
Provide training in the areas of safety, quality, processes, and procedures
Manage plant vendors and contractors
Maintain clear thinking and professional composure in high pressure situations
Required Experience:
Experience with principles and operation of mechanical equipment such as pumps and compressors.
Experience with reading and understanding flow diagrams and P&ID's
5+ Years plant, production, manufacturing, or equivalent experience
5+ Years of management experience with team of 10 or more
Experience in industrial gas filling or production preferred Education & Skills
Bachelor's degree, in engineering or other technical degree preferred
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
$116k-152k yearly est. 2d ago
General Manager - Murgado Ford Lincoln of Chicago
Cummins Performance Group 4.6
Associate manager job in Chicago, IL
Job Title: General Manager - Murgado Ford of Chicago & Murgado Lincoln of Chicago Employment Type: Full-Time About Murgado Ford of Chicago & Murgado Lincoln of Chicago Murgado Ford of Chicago & Murgado Lincoln of Chicago are high-performance dealerships committed to delivering exceptional customer experiences across our Sales, Service, Parts, and F&I departments. We're driven by a culture of integrity, continuous improvement, and measurable results. We seek a strategic, experienced automotive leader to drive growth and operational excellence.
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Position Summary
The General Manager is responsible for the overall leadership and daily operations of Murgado Ford of Chicago & Murgado Lincoln of Chicago. This role ensures all departments achieve business targets - including sales volume, profitability, customer satisfaction, and team performance - while maintaining a strong brand presence in the Chicago market.
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Key Responsibilities
• Lead and oversee all dealership operations including Sales, Service, Parts, and Finance & Insurance, ensuring profitable performance and high customer satisfaction.
• Recruit, train, mentor, and evaluate department managers and key staff to maintain a high-performing leadership team.
• Establish departmental goals (monthly, quarterly, annual) in alignment with dealership strategy and monitor progress.
• Develop and implement operational plans, strategies, and initiatives to grow revenue and market share.
• Manage financial performance including profit and loss, expense control, and inventory optimization.
• Ensure compliance with relevant automotive retail regulations, manufacturer standards, and internal policies.
• Act as a public ambassador for the dealership, fostering strong community and manufacturer relationships.
• Lead with a customer-centric focus, ensuring excellence in customer service across all touchpoints.
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Qualifications
• Minimum 5+ years of leadership experience in automotive dealership operations, preferably in a General Manager or senior management role.
• Proven track record of achieving sales, profitability, and customer satisfaction goals.
• Strong financial acumen with experience managing P&L and operational budgets.
• Excellent leadership, communication, and team development skills.
• Deep understanding of automotive sales processes, fixed operations, and customer service standards.
• Bachelor's degree in Business, Management, or a related field preferred (or equivalent experience).
• Valid driver's license and acceptable driving record.
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What We Offer
• Competitive compensation package commensurate with experience
• Performance-based incentives and bonuses
• Medical, Dental, Vision insurance
• 401(k) with employer match
• Paid time off and holidays
• Opportunities for career advancement within the Murgado Automotive Group
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Apply: Send your resume and cover letter highlighting relevant automotive leadership experience to ****************************** or apply via our careers page.
$89k-113k yearly est. 4d ago
Operations Manager
Enhanced Payment Systems
Associate manager job in Chicago, IL
EPS is a fast-growing company in the credit card processing / merchant services industry, and we're looking for an experienced Operations Manager to help lead our team in our beautiful, state-of-the-art office near Rosemont. If you're organized, detail-oriented, and have a background in merchant services or financial operations, this is an excellent long-term opportunity with a company that truly values its people. About the Role:
As our Operations Manager, you'll oversee daily business operations, streamline processes, and support our sales, retention, and customer service departments. You'll play a key role in ensuring efficiency, accountability, and consistent growth across the company. Responsibilities:
Manage day-to-day office operations
Develop and improve workflows and procedures
Support team leads and ensure department goals are met
Track performance metrics and report to leadership
Assist with training, onboarding, and compliance initiatives What We Offer:
✅ Beautiful, modern office near Rosemont
✅ Stable, growing company with advancement opportunities
✅ Supportive, team-oriented culture
✅ Competitive salary + performance bonuses
✅ Medical, dental, and vision benefits after 90 days
✅ Weekly pay, Monday-Friday schedule - no weekends or nights! Requirements:
⭐ Experience in credit card processing, merchant services, or related financial industry ⭐ Strong organizational and leadership skills
⭐ Excellent communication and problem-solving abilities
⭐ Reliable, professional, and motivated to succeed
$62k-102k yearly est. 60d+ ago
eCommerce Merchandising Manager
Banner Solutions
Associate manager job in Chicago, IL
At Banner Solutions, every team member is empowered like an owner.
We're not just a distributor - we're redefining what it means to serve the door hardware industry. Our mission is to make our customers' jobs easier through unmatched product availability, intuitive search and ordering tools, and industry-leading customer support. From commercial and electronic access control to residential hardware and locksmith supplies, we offer a comprehensive range of solutions from over 260 manufacturers - all supported by a powerful, user-friendly e-commerce platform.
Summary
We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption.
Objectives:
Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy.
Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales.
Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions.
Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales.
Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing.
Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues.
Key Responsibilities:
Optimize and Maintain Website Presentation of Brands and Categories:
Manage and optimize product taxonomy, category landing pages, and brand landing pages.
Ensure that product categories are easy to navigate and provide clear value to customers.
Own the Product Detail Page (PDP):
Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels.
Ensure consistency in product information and visual content across all pages.
Manage On-Site Search for Maximum Findability:
Oversee keyword tagging and alternative term management to ensure customers find the products they want.
Ensure clear search results (exact match vs partial) and optimize promotional visibility.
Set Up, Maintain, and Measure Promotional Sales:
Collaborate with the sales team to identify key promotional opportunities.
Implement promotions and campaigns to raise awareness and drive conversions.
Analyze and measure the effectiveness of promotions in driving sales and profitability.
Own Product Conversion to Orders:
Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders.
Implement strategies that convert product views into orders, enhancing product visibility and content.
Skills & Qualifications:
Proven experience in door hardware e-commerce merchandising or related field.
Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights.
Expertise in optimizing product detail pages (PDP), on-site search, and content management.
Experience with website presentation, product categorization, and cross-sell/upsell strategies.
Familiarization with AI capabilities and tools to help improve the quality and speed of implementation.
Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development.
Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
Experience in bringing relevant best-in-class B2C experiences to a B2B environment.
Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms.
Experience in digital merchandising for large-scale product catalogs.
$74k-108k yearly est. 3d ago
Manager, International Tax Shared Services
KPMG 4.8
Associate manager job in Chicago, IL
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Manager to join our International Tax practice.
Responsibilities:
Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions
Assist with the review and preparation of various tax forms and disclosures related to such operations
Advise multinational enterprises on tax planning opportunities
Work on process improvement projects with internal teams in a largely virtual environment
Qualifications:
Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International
Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
Knowledge of a broad range of international and domestic tax law provisions
Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills
Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service
Ability to effectively manage teams in a virtual environment
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
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California Salary Range: $113300 - $208900
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$113.3k-208.9k yearly 7d ago
General Manager
Green Garden Country Club 3.9
Associate manager job in Frankfort, IL
Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity!
Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success.
As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity.
What you'll do:
Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location.
Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.).
Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club.
Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site.
Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market.
Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility.
Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community.
Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club.
What you'll bring:
Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization.
Robust financial acumen and a proven ability to develop and manage budgets effectively.
Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams.
A deep understanding of the expectations and needs of country club members.
Excellent organizational and problem-solving skills with meticulous attention to detail.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
A genuine passion for the country club environment and a dedication to providing outstanding experiences.
Familiarity with Frankfort and the surrounding Will County community is highly desirable.
What we offer:
Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club.
Are you ready to lead Green Garden Country Club in Frankfort to even greater heights?
If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort.
We are excited to connect with you!
$39k-59k yearly est. 5d ago
Operations Manager
Sabin 4.1
Associate manager job in Chicago, IL
Job Title: Operations Manager
About Us:
SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development.
About Your Role at SABIN:
The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company.
What You'll Do:
Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions.
ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management.
Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time.
Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Desired Qualifications:
Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered.
Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role.
Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs.
Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success.
Desired Characteristics:
Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness.
Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability.
Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning.
Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team.
Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator.
Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best.
Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative.
Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates.
Team sports experience and experience in losing / hardship is a strong plus.
Our Commitment to You:
We offer competitive pay and benefits, and the space to do great work.
SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us.
We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another.
Why Join Us?
This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours.
To learn more about SABIN and our products, please visit SABIN.DESIGN
$51k-88k yearly est. 3d ago
Market Service Manager
Makita U.S.A., Inc. 4.3
Associate manager job in Chicago, IL
Power Up Your Career with Makita USA!!!
At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.
Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.
Job Summary
Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs.
Salary $80,000 - $90,000 per year plus bonus potential
Essential Job Duties
To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Embraces and promotes brand values while delivering customer care principles.
Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions.
Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service.
Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory.
Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers.
Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text.
Displays or demonstrates products using samples or catalogs and emphasizes features and benefits.
Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities.
Prepares weekly and monthly activity reports for the assigned territory.
Presents, discusses, and understands Corporate Sales Programs.
Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request.
Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail.
Problem Solving - Identifies and resolves problems promptly.
Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed.
Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance.
Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions.
Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills.
Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information.
Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans.
Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments.
Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed.
Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public.
Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word.
Bilingual - Spanish preferred.
Applicants must live in or near the assigned territory.
Must be able to safely operate a moving vehicle.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This position works out of a company vehicle and makes several stops throughout the day.
Travel
Occasional travel is expected, including overnight stays.
Education and/or Experience Desired
The requirements listed below represent the knowledge, skills, and abilities required:
Bachelor's degree in business management or sales (preferred but not required).
Minimum of three years of previous management experience in sales or service.
Valid driver's license with a safe driving history.
Physical Demands
The physical demands described here are representative of those required to perform the essential job functions:
Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Regular standing, walking, stooping, bending, and reaching above the head.
Frequent sitting.
Occasional lifting, pushing, or pulling up to 70 pounds.
Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to ascend and descend stairs.
Continuous reach to sort miscellaneous items.
Physically and mentally able to work in environments with strict deadlines and multiple projects.
Our Benefits Include:
🔹 Health & Wellness
Medical, Dental, and Vision insurance options after 30 days of employment
Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
Employee assistance program (EAP) for mental health and well-being
Paid subscription to Headspace and 5 other members of your choice
💰 Financial Security
Competitive pay & performance-based incentives
Branded company vehicle provided
401(k) retirement plan with company match
Basic Term Life insurance is 100% company paid
Long term Disability Coverage 100% company paid
Disability Coverage
Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans.
⏳Work-Life Balance
Paid time off (vacation, sick leave, and 13 paid holidays)
Employee discounts on Makita tools and accessories - because we know you love quality tools!
🚀Career Growth & Development
Training programs
Tuition reimbursement
Internal promotion opportunities
Collaborative, innovative work environment
Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!
📢 Explore Opportunities & Apply Today!
Disclaimer
This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs.
Equal Opportunity Statement
The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).
$80k-90k yearly 3d ago
Combilift Service Manager
Combilift
Associate manager job in Chicago, IL
The Organisation
Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team.
Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland.
What is the purpose of this role?
This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America.
The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America.
This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders.
The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers.
Reporting Structure
This role reports to the President of North America, Combilift.
Responsibilities
Manage the field service personnel who perform Aftersales support including on-site installation, and technical support.
Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support.
Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning.
Address customer enquiries, resolve issues and obtain customer feedback proactively.
Demonstrate outstanding customer service through high quality support and integrity at the work environment.
Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations.
Oversee the scheduling and training of field service representatives to meet objectives.
Assist in interviewing and hiring new professionals.
Proven track record in the material handling Industry.
Typically requires 3+ years of managerial experience.
$57k-95k yearly est. 1d ago
Associate Manager, Media Planning
Walgreens 4.4
Associate manager job in Deerfield, IL
Responsible for the day-to-day coordination, development, and management of audience and insight led media plans for clients of Walgreens Advertising Group (WAG). Support the annual strategic planning and provide actionable recommendations based on outcomes and client-specific goals. Ensures the cross functional team is optimizing internal and external processes and procedures with a goal to streamlined work and optimized client relationships. Lead media planning process and assist in the supervision of the media planning pod's day-to-day workflow of a specific book of business.
Job Responsibilities
Reviews, manages, and responds to RFP requests giving guidance to sales teams.
Develops strong and effective media plans based on sound strategies, past performance, and research.
Audits media plans and all supporting documents related to the process such as but not limited to: ad specification sheets, insertion orders, billing documentation
Formulates, writes, and presents campaign / media recommendations and proposal documents. Oversees day-to-day workloads of Media Planners / Sr. Media Planners and assists in their training and development.
Maintains a deep understanding of client business goals and marketing objectives and translate them into digital objectives/strategies.
Manages all aspects of the media plan execution, including quality assurance of insertion orders and billing reconciliation.
Works with Media Execution and Analytics teams to monitor, analyze, and report campaign results.
Collaborates with Insights teams on audiences targeting to align with marketing objectives.
Remains abreast of the overall media marketplace and relevant opportunities to clients.
Supports process improvement initiatives within the Media Planning team.
Creates improvement and better outcomes through innovation / approaching things in new ways.
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-CB1
Basic Qualifications
Bachelor's Degree and at least 2 years of experience with omni-channel planning OR High School/ GED and at least 4 years of experience with omni-channel planning
Experience with digital media such as programmatic, social, search, and in-store media
Demonstrate creativity and agility when problem solving
Preferred Qualifications
Experience with building high-performing media plans inclusive of the audience, message, channel, and measurement strategy.
At least 4-6 years of experience as an omni-channel media supervisor or associate director level with programmatic, social, and search experience.
Experience with indirect management of team members, including assisting in the development, training and assignment of work/projects to other members of a team.
Experience working with annual brand budgets and P&L concepts - revenue, cogs, gross profit margin, operating expenses, and income.
Experience working with cross-functional teams in a matrixed environment
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $86400 - $138200 / Salaried
$86.4k-138.2k yearly 1d ago
Store Manager
Staples, Inc. 4.4
Associate manager job in Glen Ellyn, IL
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$32k-44k yearly est. Auto-Apply 1d ago
Retail Operations Manager ACX
Advantage Solutions 4.0
Associate manager job in Chicago, IL
Primary Posting Location : City Chicago Primary Posting Location : State/Province IL Primary Posting Location : Postal Code 60601 Primary Posting Location : Country US Requisition ID Type Full Time Category Field Operations/Field Management
Minimum
USD $67,200.00/Yr.
Maximum
USD $84,000.00/Yr.
Summary
Retail Operations Manager ACX
The Retail Operations Manager is a strategic leader responsible for end-to-end field execution across multiple retail banners, ensuring high-quality, consistent performance that aligns with customer objectives. This role blends operational management, team leadership, and cross-functional collaboration to deliver impactful in-store programs. Key responsibilities include developing and guiding field teams, optimizing processes, maintaining strong customer partnerships, and managing budgets to drive efficiency and executional excellence in a market of approximately 100 stores. Success in this role requires a balance of strategic thinking, hands-on leadership, and a commitment to continuous improvement.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Field Leadership & Execution
* Provide oversight of all field events, ensuring they are executed with precision, align with customer expectations, and meet company standards for quality and efficiency.
* Translate customer strategies into actionable field plans and communicate objectives clearly to ensure alignment and accountability at all levels.
* Monitor and evaluate operational performance through in-field visits, audits, and reporting to identify gaps, implement corrective actions, and scale best practices.
* Resolve real-time execution issues, including staffing gaps, equipment shortages, or vendor challenges, to ensure uninterrupted event success.
* Responsible for all customer event execution, ensuring proper staffing, and training. Monitor event quality and resolve operational challenges to optimize outcomes and enhance shopper engagement.
* Lead, coach, and mentor a team of Field Engagement trainers and Event Specialist; conduct regular performance reviews and guide development plans.
* Identify and develop high-potential team members, ensuring a robust pipeline for internal growth and succession planning.
* Foster a culture of accountability, inclusion, and continuous improvement across the field team.
Retailer Partnership
* Act as a primary point of contact for customer leadership at the market and store level, maintaining professional relationships that support program success.
* Collaborate with customer leadership to refine execution strategy, support new product launches, and represent field insights in business reviews.
* Address real-time field execution issues such as staffing gaps or equipment concerns to ensure program continuity.
Budget & Resource Management
* Own and manage the market budget, including labor, travel, equipment, and staffing costs. Ensure alignment with profitability goals and cost-control strategies.
* Review P&L statements with Director of Field Operations to ensure financial decisions and spending are in line without compromising program quality.
* Maintain accountability for field assets including demo carts, supplies, and handwashing stations.
* Enforce cost-containment strategies including resource reallocation, safe work practices to reduce workers' compensation claims, and field productivity metrics.
Compliance, Safety & Risk Management
* Ensure field teams comply with company policies, safety protocols, and legal standards.
* Identify potential risks related to team performance or operational execution and take proactive steps to mitigate them across market.
* Partner with safety and compliance teams to support field-level training and issue resolution.
Technology & Reporting
* Leverage internal systems to monitor and audit performance, manage certifications, and analyze operational data across banners.
* Train Field Engagement Trainers on technology tools and advocate for improvements that enhance efficiency and accuracy.
* Use data and insights to inform decisions, refine processes, and communicate performance trends to leadership.
Administrative & Operational Support
* Conduct interviews and support hiring processes in partnership with Talent Acquisition.
* Partner with the scheduling team to secure coverage for events and special programs, ensuring the field is prepared and stakeholders are informed in a timely manner.
* Develop store-specific tools and processes to enable consistent execution across different banners.
Collaboration & Communication
* Partner cross-functionally with Marketing, Client Services, HR, Training, and Operations Leaders to align initiatives and improve program delivery.
* Facilitate regular calls with leadership to review priorities, address concerns, and share insights.
* Establish feedback channels for field team members, using input to enhance operations and team engagement.
Conflict Resolution
* Actively mediate and resolve conflicts or issues arising between field staff and/or customer leadership in all banners.
* High level communication and problem-solving skills to maintain an efficient and inclusive work environment.
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to Up to 80%
Minimum Qualifications
Education Level: (Required) Associates Degree or equivalent experience
Field of Study/Area of Experience: Marketing or Business Management
4-6 years of retail experience with associatemanagement
Skills, Knowledge and Abilities
Strong ability to manage customer expectations and maintain positive customer relationships.
Excellent written and verbal communication; skilled in coaching, mentoring, and delivering clear guidance.
Proficient in supervising, delegating, training, and evaluating team performance. Strong interpersonal skills for mentoring and support.
Ability to visualize goals, plan strategically, and make sound decisions under pressure.
Highly organized, able to multitask, prioritize effectively, and meet deadlines with minimal supervision.
Advanced skills in Microsoft Office, HRIS, payroll/timekeeping systems, and performance tracking tools.
Experienced in managing certifications, audits, and compliance requirements.
Strong analytical ability to evaluate data, solve problems, and support operational decisions.
Environmental & Physical Requirements
Field / Administrative Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
$67.2k-84k yearly 6d ago
Senior Pursuits Manager
Savills North America 4.6
Associate manager job in Chicago, IL
Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients.
We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments.
This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused.
ESSENTIAL DUTIES & RESPONSIBILTIES:
Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals.
Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution.
Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery.
Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials.
Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations.
Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits.
Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes.
Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business.
Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability.
QUALIFICATIONS:
Education: Bachelor's degree.
5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required.
Extremely strong written and verbal communication skills.
Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment.
Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively.
Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority.
Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions.
Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
QUALITIES & ATTRIBUTES:
Positive, proactive individual who takes initiative and follows through on projects/responsibilities.
Quick learner and highly motivated self-starter who can work with limited guidance.
Confident, compelling communicator with developed presentation skills.
Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality.
Ability to thrive in a dynamic environment.
Superior organizational skills and attention to details.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$83k-126k yearly est. 4d ago
Assistant General Manager
Grace Management, Inc. 4.5
Associate manager job in Chicago, IL
Inspire Wellness and Connection in Chicago!
Grace Management, Inc. is seeking an energetic and compassionate Assistant General Manager (Senior Executive Director) to support the vibrant senior living community The Hallmark in downtown Chicago. In this leadership role, you'll foster a warm, welcoming environment where residents thrive and team members feel supported, valued, and empowered.
At Grace Management, we believe
“It's not like home. It is home.”
With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections.
POSITION SUMMARY:
Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction.
RESPONSIBILITIES:
Prepare and enforce policies regarding duties and activities of community associates.
Ability to prepare all reports as required by management and home office.
Oversee all department supervisors and administrative personnel.
Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure.
Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor.
Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure.
Assure confidentially of all verbal and written information pertaining to residents and associates.
Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements.
Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines.
Assist with preparation of an annual budget and adherence within budgeted guidelines.
Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community.
Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor.
Develop, schedule, plan, and procure materials for associate in-services and meetings.
Develop relationships with a variety of community agencies that can be of benefit to community.
Develop one-on-one relationships with residents, families, and associates.
Arbitrate complaints and disputes concerning residents, family, and/or personnel.
Meet with and review and evaluate all recommendations of the community's resident council and their meetings.
Observe and enforce all sanitation, safety and infection control policies and procedures.
Maintain and oversee all community insurance programs.
Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates.
Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community.
Coordinate details related to move-ins and move-outs.
Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise.
If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence.
Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members.
If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms.
Assure final determination on eligibility of continued residency.
Assure continuity and consistency in delivery and quality of services.
Assure state regulations are met and work closely with state oversight agencies, including review of state deficiencies and the development of plan of corrections.
Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor.
Prepare weekly and monthly reports as directed by supervisor.
Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems.
Organizes, maintains, and participates in weekend Manager on Duty.
Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors.
Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws.
Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises.
Supports and participates in the resident centered activity programs.
Participates in projects or committees as assigned.
Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
Assists in a variety of tasks involving residents as assigned.
KNOWLEDGE & SKILLS:
Bachelor's Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills.
Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care.
Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs.
Exceptional grammatical and writing skills, proficient with email process and etiquette.
Ability to read, write, and speak English.
Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements.
Must have the interpersonal skills to work with various levels of people, associates, and residents.
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
Able to travel for regional meetings and other meetings as requested by supervisor.
$40k-59k yearly est. 4d ago
Store Manager
Citi Trends, Inc. 4.7
Associate manager job in Aurora, IL
Citi Trends is looking for a dedicated Store Manager to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it. In this role, you'll be the glue that holds our store together. Your organized nature and five years of prior retail management experience will be the keys to your success as you manage and lead the store in all day-to-day operations. Ultimately, you'll be responsible for two things: ensuring that our customers get the service they deserve and keeping the store on track with planned sales and profit goals. We're looking for people with excellent communication skills who thrive in exciting, fast-paced environments. A background in fashion apparel will help you stand out in the crowd. This position is ideal for someone with a strong work ethic.
Job Responsibilities
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Maintains financial controls including shrink, payroll and other operating expenses.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
Monitor sales activities to ensure that customers receive satisfactory service.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
Requirements
High school diploma or equivalent
Excellent communication and organizational skills
3-5 years of retail experience as a Store Manager.
5-7 years of retail experience.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Citi Trends is a great place to build a fun and rewarding career in retail management! We believe in promoting from within, so, rest assured, if you show the initiative, there will be plenty of room to develop your career. We offer a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and much more. Ready for some rapid growth of your own, this is it!
$34k-44k yearly est. 7d ago
Floor Supervisor- Store 129, Naperville, IL (Ace Lane)
Ace Hardware 4.3
Associate manager job in Naperville, IL
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Help ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store.
Communicate any operational or managerial issues to the General Manager in a timely manner.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Help ensure that weekly price changes and label updates are completed timely and accurately.
Assist with all cashiering functions including training, maintenance, audits, and reports.
Perform all other duties as assigned.
Inventory & Merchandising
Help ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely.
Assist with maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Leadership
Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising.
Lead by example; be approachable by all associates and customers.
Assist in training of all associates.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$17 / hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
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Job Industries
Retail
$17 hourly 2d ago
Assistant F&B Manager
The Peninsula Hotels 3.8
Associate manager job in Chicago, IL
Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager.
Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
Learn and grow within a diverse multi-outlet property.
Exceptional health benefits package and 401(k) with company match.
Key Accountabilities
Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence.
Train, mentor, motivate, supervise, and assist department manager to discipline all department employees.
Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue.
Utilize the POS and HOTsos systems as per policies and procedure in place.
This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.
General Requirements
Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel
In depth understanding of various cuisine, wines, and pairings.
Relevant professional qualifications (eg. Hospitality, Business, Marketing)
Ability to speak English fluently, additional languages would be highly advantageous.
Benefits We Offer
10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.
$63k-65k yearly 3d ago
KFC Assistant General Manager G135541 - STONY ISLAND [IL]
KFC 4.2
Associate manager job in Chicago, IL
Getting Started
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Job you are applying for:
KFC Assistant General Manager
at the following location(s):
G135541 - STONY ISLAND [IL] - Chicago, IL
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View Job Description - KFC Assistant General Manager
Description:
If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistant General Manager, you'll not only contribute to KFC's success but also enjoy clear career growth opportunities within KBP Foods, one of the nation's leading quick-service restaurant organizations. Join us, deliver exceptional customer experiences, and advance your career in the food industry-you deserve it.
What's in it for you:
Ability to develop your leadership skills and seek General Manager and above store level opportunities with our internal leadership development program.
Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares.
Earn your GED for free, college scholarships and free online tuition.
Medical, Dental, Vision benefits and accrued PTO
Free shift meal and an employee discount at our KFC restaurants.
Paid Training
Bonus Program: As an Assistant General Manager , you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance.
What a day in the life of an Assistant General Manager can look like:
Supervise daily restaurant operations, ensuring adherence to KFC standards and policies.
Lead and manage a team, including supporting RGM with training, scheduling, and performance appraisals.
Manage inventory, maintain food safety protocols, and address customer concerns.
Oversee financial aspects, including cash management and expense control.
Collaborate with the General Manager to develop growth strategies and maintain brand image.
Requirements:
What you bring to the table:
Minimum 1 year of experience as an Assistant General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR).
Managers must be at least 18 years old.
Availability to close the restaurant at least two nights a week.
Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment.
What KBP brings to the table:
KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.
Grown to over 1,000 restaurants in 20 years.
Opportunities in 31 states
Over 50% of store leadership has been promoted internally in the last year.
If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you.
Additional Info:
Assistant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows:
All other locations: $12.00 to $22.00 per hour
State of Maryland: $16.00 to $19.00 per hour
State of New York: $16.00 to $19.00 per hour
New York City: $18.00 to $20.00 per hour
Cincinnati, OH: $15.00 to $17.00 per hour
Toledo, OH: $15.00 to $17.00 per hour
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Disability Accommodation for Applicants
KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
$18-20 hourly 7d ago
Market Area Manager - Oak Lawn, IL
Credit Acceptance 4.5
Associate manager job in Chicago, IL
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
The current Oak Lawn territory extends through parts of Bolingbrook, Oak Lawn, Calumet City, and Oak Forest.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAMP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
How much does an associate manager earn in Tinley Park, IL?
The average associate manager in Tinley Park, IL earns between $45,000 and $143,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.
Average associate manager salary in Tinley Park, IL