Associate medical director vs service director

The differences between associate medical directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an associate medical director and a service director. Additionally, an associate medical director has an average salary of $212,257, which is higher than the $114,981 average annual salary of a service director.

The top three skills for an associate medical director include patients, PET and appeals. The most important skills for a service director are patients, healthcare, and patient care.

Associate medical director vs service director overview

	Associate Medical Director	Service Director
Yearly salary	$212,257	$114,981
Hourly rate	$102.05	$55.28
Growth rate	28%	28%
Number of jobs	73,831	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does an associate medical director do?

It is the job of an associate medical director to support and enforce medical policies for the organization. Associate medical directors make sure to deliver patient care in high quality. They conduct research and evaluate medical innovations and treatments. It is their responsibility to prepare and oversee company finances, deposit checks, and paid office bills. They order supplies, manage payroll, and update organizational policies and standard operating procedures. Also, they are referred to as clinical leaders assisting medical staff in EMR system management and updates.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Associate medical director vs service director salary

Associate medical directors and service directors have different pay scales, as shown below.

	Associate Medical Director	Service Director
Average salary	$212,257	$114,981
Salary range	Between $123,000 And $365,000	Between $70,000 And $188,000
Highest paying City	Portland, OR	San Francisco, CA
Highest paying state	Alaska	California
Best paying company	UnitedHealth Group	Mayo Clinic
Best paying industry	Pharmaceutical	Technology

Differences between associate medical director and service director education

There are a few differences between an associate medical director and a service director in terms of educational background:

	Associate Medical Director	Service Director
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Associate medical director vs service director demographics

Here are the differences between associate medical directors' and service directors' demographics:

	Associate Medical Director	Service Director
Average age	47	47
Gender ratio	Male, 32.4% Female, 67.6%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between associate medical director and service director duties and responsibilities

Associate medical director example responsibilities.

Lead successful JCAHO accreditation efforts, including audit preparation and follow up.
Establish office protocols and aggressively manage patient A/R to maximize reimbursements.
Manage payroll, order supplies, review and update standard operating procedures and organizational polices.
Perform first aid and CPR as needed.
Perform oncology and internal medicine peer reviews, train and oversee physician quality.
Perform ICD-9 coding and submit insurance claims with attention to detail and a commitment to accuracy.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Associate medical director vs service director skills

Common associate medical director skills

Patients, 19%
PET, 12%
Appeals, 11%
Customer Service, 5%
Medical Oncology, 5%
Medical Care, 5%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Associate Medical Director
Associate Medical Director vs Service Director

Updated January 8, 2025

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