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Associate, member services vs distribution center associate

The differences between associates, member services and distribution center associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an associate, member services and a distribution center associate. Additionally, an associate, member services has an average salary of $45,920, which is higher than the $33,708 average annual salary of a distribution center associate.

The top three skills for an associate, member services include address changes, quality customer service and customer service. The most important skills for a distribution center associate are pallets, excellent interpersonal, and patients.

Associate, member services vs distribution center associate overview

Associate, Member ServicesDistribution Center Associate
Yearly salary$45,920$33,708
Hourly rate$22.08$16.21
Growth rate-4%-4%
Number of jobs121,694240,852
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 40%
Average age4040
Years of experience1212

What does an associate, member services do?

An associate member services worker is responsible for supporting the operations of an organization and assisting in customer service activities. Member service associates perform various administrative and clerical duties as needed and coordinate related membership communications. They generate reports and update membership information on the database, ensuring the timely release of all announcements and services offered by the organization. They process transactions, create membership contracts, and provide a detailed explanation of membership fees and benefits. An associate member service also manages membership application requests and evaluates eligibility.

What does a distribution center associate do?

A distribution center associate is responsible for supporting the operations of a distribution center, such as assisting the manufacturing process, labeling merchandise, packaging items, and storing products to the appropriate category shelves. Distribution center associates also help on loading and unloading items from the delivery trucks, checking inventory receipts, and inspecting the quality and the correct quantity of products for shipment. They update stock information on the database, as well as responding to clients' inquiries and delivery concerns, and resolving complaints immediately.

Associate, member services vs distribution center associate salary

Associates, member services and distribution center associates have different pay scales, as shown below.

Associate, Member ServicesDistribution Center Associate
Average salary$45,920$33,708
Salary rangeBetween $19,000 And $107,000Between $26,000 And $42,000
Highest paying CityDaly City, CAMinneapolis, MN
Highest paying stateNew YorkMinnesota
Best paying companyWest Tennessee HealthcareMcKinsey & Company Inc
Best paying industryGovernmentManufacturing

Differences between associate, member services and distribution center associate education

There are a few differences between an associate, member services and a distribution center associate in terms of educational background:

Associate, Member ServicesDistribution Center Associate
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college--

Associate, member services vs distribution center associate demographics

Here are the differences between associates, member services' and distribution center associates' demographics:

Associate, Member ServicesDistribution Center Associate
Average age4040
Gender ratioMale, 39.0% Female, 61.0%Male, 49.9% Female, 50.1%
Race ratioBlack or African American, 10.8% Unknown, 5.5% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.1% American Indian and Alaska Native, 0.7%Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 20.0% Asian, 7.0% White, 55.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between associate, member services and distribution center associate duties and responsibilities

Associate, member services example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Greet members, check-in members, provide tours, sanitize equipment, POS processing, and customer service
  • Identify appeals and/or complaints from members, resolving them in accordance with CMS regulations.
  • Build strong client relationships and profiling customers to determine or uncover their financial needs.
  • Fix data issues, card processing, customer service, ATM account balancing, and share branching account balancing.
  • Prepare documentation to submit to CMS contractors to determine if member can be reinstate after terminating contract with plan.
  • Show more

Distribution center associate example responsibilities.

  • Used RF scanner gun and WMS to accomplish require tasks.
  • Manage logistics of shipping, receiving, and distribution of finish goods, including process improvement and problem resolution.
  • Provide excellent customer service, order supplies, operate POS systems, reconcile registers, and prepare deposits.
  • Provide extensive customer support to the FedEx user departments.
  • Maintain quality logs to ensure FIFO standards are followed.
  • Explain and teach WMS menu and options to stock product properly.
  • Show more

Associate, member services vs distribution center associate skills

Common associate, member services skills
  • Address Changes, 17%
  • Quality Customer Service, 15%
  • Customer Service, 10%
  • Member Service, 9%
  • Front Desk, 6%
  • Membership Sales, 5%
Common distribution center associate skills
  • Pallets, 11%
  • Excellent Interpersonal, 10%
  • Patients, 8%
  • Sales Floor, 6%
  • Customer Orders, 6%
  • Pallet Jack, 6%

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