Associate, member services education requirements

1. Sales Training: Sales Team Management

In this course, you will learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better. Whether you're already managing a sales team, or aspire to manage one at some point in your career, this course will explain what's involved when it comes to setting up a sales process, coaching your team, hiring new team members, and getting those team members up to speed as fast as possible...

2. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

3. Basic Governance for Board Members

4.5

(580)

Know your rights, duties & stay out of trouble...

4. Create a Members Only Blog using PHP, MySQL, & AJAX

4.7

(764)

Create a Database Driven Blog with Authentication, Validated Contact Forms, & Session Variables using PHP, MYSQL, & AJAX...

5. Lean Problem-Solving for Team Members and Leaders

4.6

(12,285)

Problem Solving Is The Core Activity of Continuous Improvement that Every Team Member Should Know...

6. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

8. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

9. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

11. Financial Accounting & Excel-Comprehensive Accounting Course

4.3

(736)

Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...

12. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

13. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

14. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

15. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

16. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

17. NEW AWS Certified Solutions Architect - Associate 2023

4.5

(2,568)

Want to pass the NEW AWS Solutions Architect - Associate Exam? (SAA-C03) In-depth AWS Architectures. Take this course...

18. Credit Card Security Basics

4.5

(7,143)

This brief course is designed to meet the PCI DSS requirements of frontline staff who handle payment cards...

19. CCNP Service Provider SPCOR-350-501

4.3

(561)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR 350-501)...