Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The average salary for an Associate, Member Services is approximately $45,920 annually or $22 per hour. This figure can vary based on factors such as location, years of experience, and the specific industry in which you work. For instance, associates in high-demand areas or specialized sectors may see salaries above the average.
In terms of geographic distribution, salaries for this role can differ significantly. States with a higher cost of living, such as California and New York, typically offer higher salaries, while regions with lower living costs may provide more modest compensation.
Moreover, experience plays a vital role in salary progression. Those with several years in the role or additional certifications can command higher pay. Career advancement opportunities are abundant in member services, allowing professionals to transition into supervisory or managerial positions.
Cities known for higher wages in this profession include San Francisco, New York City, and Seattle, where demand for skilled member services associates remains strong. Finding a position in these locations can enhance your earning potential significantly.
Let Zippi find your next associate, member services job
Let Zippi find your next associate, member services job
The average associate, member services salary in New York, California, and Rhode Island are the highest in the U.S. The lowest average associate, member services salary states are Georgia, South Dakota, and Iowa.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Delaware | $58,034 | $27.90 |
| 2 | Arizona | $55,293 | $26.58 |
| 3 | New York | $66,638 | $32.04 |
| 4 | Connecticut | $55,353 | $26.61 |
| 5 | Rhode Island | $61,046 | $29.35 |
| 6 | Massachusetts | $58,460 | $28.11 |
| 7 | California | $65,043 | $31.27 |
| 8 | Texas | $52,493 | $25.24 |
| 9 | District of Columbia | $64,555 | $31.04 |
| 10 | New Hampshire | $45,812 | $22.02 |
| 11 | New Jersey | $56,032 | $26.94 |
| 12 | Pennsylvania | $48,874 | $23.50 |
| 13 | Nevada | $52,635 | $25.31 |
| 14 | Tennessee | $47,449 | $22.81 |
| 15 | Maryland | $55,507 | $26.69 |
| 16 | New Mexico | $46,529 | $22.37 |
| 17 | Kansas | $42,062 | $20.22 |
| 18 | Louisiana | $43,127 | $20.73 |
| 19 | Maine | $40,464 | $19.45 |
| 20 | Utah | $44,202 | $21.25 |
| 21 | North Dakota | $36,141 | $17.38 |
| 22 | Michigan | $40,437 | $19.44 |
| 23 | Ohio | $41,092 | $19.76 |
| 24 | North Carolina | $43,611 | $20.97 |
| 25 | Mississippi | $39,159 | $18.83 |
| 26 | Oklahoma | $42,043 | $20.21 |
| 27 | Wyoming | $38,181 | $18.36 |
| 28 | Vermont | $41,953 | $20.17 |
| 29 | Wisconsin | $40,540 | $19.49 |
| 30 | Alabama | $41,591 | $20.00 |
| 31 | West Virginia | $37,242 | $17.90 |
| 32 | Oregon | $43,885 | $21.10 |
| 33 | Kentucky | $36,660 | $17.63 |
| 34 | Iowa | $34,431 | $16.55 |
| 35 | Illinois | $37,930 | $18.24 |
| 36 | Hawaii | $40,451 | $19.45 |
| 37 | Arkansas | $40,353 | $19.40 |
| 38 | South Dakota | $34,451 | $16.56 |
| 39 | Minnesota | $34,900 | $16.78 |
| 40 | Missouri | $36,404 | $17.50 |
| 41 | Montana | $29,683 | $14.27 |
| 42 | Indiana | $35,403 | $17.02 |
| 43 | Idaho | $34,341 | $16.51 |
| 44 | Florida | $35,610 | $17.12 |
| 45 | Alaska | $35,161 | $16.90 |
| 46 | Washington | $36,216 | $17.41 |
| 47 | Nebraska | $33,526 | $16.12 |
| 48 | Virginia | $41,204 | $19.81 |
| 49 | Colorado | $37,402 | $17.98 |
| 50 | South Carolina | $36,899 | $17.74 |
| 51 | Georgia | $34,700 | $16.68 |
The highest-paying cities for associates, member services are Daly City, CA, New York, NY, and Washington, DC.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Daly City, CA | $68,993 | $33.17 |
| 2 | New York, NY | $67,303 | $32.36 |
| 3 | Washington, DC | $64,417 | $30.97 |
| 4 | Quincy, MA | $58,360 | $28.06 |
| 5 | Austin, TX | $52,615 | $25.30 |
| 6 | Philadelphia, PA | $50,091 | $24.08 |
| 7 | Memphis, TN | $48,292 | $23.22 |
| 8 | Raleigh, NC | $44,225 | $21.26 |
| 9 | Cleveland, OH | $42,944 | $20.65 |
| 10 | Arlington, VA | $42,172 | $20.27 |
| 11 | Birmingham, AL | $41,512 | $19.96 |
| 12 | Little Rock, AR | $41,087 | $19.75 |
| 13 | Portland, OR | $40,958 | $19.69 |
| 14 | Appleton, WI | $39,928 | $19.20 |
| 15 | Addison, IL | $37,677 | $18.11 |
| 16 | Englewood, CO | $37,466 | $18.01 |
| 17 | Richland, WA | $36,936 | $17.76 |
| 18 | Saint Louis, MO | $36,327 | $17.46 |
| 19 | Palm Harbor, FL | $35,877 | $17.25 |
| 20 | Dubuque, IA | $35,208 | $16.93 |
An associate, member services's salary ranges from $19,000 a year at the 10th percentile to $107,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $107,000 | $8,917 | $51 |
| 75th Percentile | $71,000 | $5,917 | $34 |
| Average | $45,920 | $3,827 | $22 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $19,000 | $1,583 | $9 |
The highest paying types of associates, member services are customer service expert, client service associate, and service desk associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Team Member | $27,393 | $2,283 | $13.17 | 214,808 |
| Customer Services Coordinator | $35,520 | $2,960 | $17.08 | 246,525 |
| Customer Service Advocate | $33,000 | $2,750 | $15.87 | 211,969 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Member Service Representative | $31,395 | $2,616 | $15.09 | 214,036 |
| Guest Services | $27,247 | $2,271 | $13.10 | 94,619 |
Top companies hiring associates, member services now:
Associate, member services salaries at West Tennessee Healthcare and GLG are the highest-paying according to our most recent salary estimates. In addition, the average associate, member services salary at companies like St. Jude Children's Research Hospital and SHRM are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | West Tennessee Healthcare | $136,912 | $65.82 |
| 2 | GLG | $124,786 | $59.99 |
| 3 | St. Jude Children's Research Hospital | $120,087 | $57.73 |
| 4 | SHRM | $107,367 | $51.62 |
| 5 | Fox Chase Cancer Center | $101,607 | $48.85 |
| 6 | Fred Hutch | $94,310 | $45.34 |
| 7 | Massachusetts General Hospital | $93,580 | $44.99 |
| 8 | Memorial Sloan Kettering Cancer Center | $91,591 | $44.03 |
| 9 | Medical Mutual | $91,547 | $44.01 |
| 10 | Roswell Park | $89,457 | $43.01 |
| 11 | Moffitt Cancer Center | $85,477 | $41.09 |
| 12 | Page Society | $56,725 | $27.27 |
| 13 | Clean Power | $56,231 | $27.03 |
| 14 | Advisory Board | $55,570 | $26.72 |
| 15 | Kaiser Permanente | $54,353 | $26.13 |
| 16 | Boston College | $49,343 | $23.72 |
| 17 | University of Nebraska at Omaha | $49,142 | $23.63 |
| 18 | Arlington-Mansfield Area YMCA | $49,013 | $23.56 |
| 19 | Better Life Partners | $46,281 | $22.25 |
| 20 | The HR Team | $45,449 | $21.85 |
The average associate, member services salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Government | $52,794 | $25.38 |
| 2 | Non Profits | $40,181 | $19.32 |
| 3 | Retail | $39,586 | $19.03 |
| 4 | Finance | $39,466 | $18.97 |
| 5 | Health Care | $38,610 | $18.56 |
| 6 | Hospitality | $31,398 | $15.10 |
The average associate, member services salary has risen by $6,690 over the last ten years. In 2014, the average associate, member services earned $39,230 annually, but today, they earn $45,920 a year. That works out to a 11% change in pay for associates, member services over the last decade.
Compare associate, member services salaries for cities or states with the national average over time.
Compare associate, member services salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $45,900 | $22.08 | +3.1% |
| 2024 | $44,500 | $21.39 | +2.8% |
| 2023 | $43,300 | $20.80 | +2.5% |
| 2022 | $42,200 | $20.27 | +1.8% |
| 2021 | $41,400 | $19.90 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Rock Valley College | Member Relationship Associate | DeKalb, IL | 06/30/2025 | $41,740 |
| Two Rivers YMCA | Member Service Associate | East Moline, IL | 06/30/2025 | $32,349 |
| Belco Community Credit Union | Floating Member Service Associate (Teller) | Lancaster, PA | 06/29/2025 | $31,827 |
| Theresa Allison Md | Member Service Associate | Santa Rosa, CA | 06/29/2025 | $45,914 |
| Broadview Fcu | Member Service Associate-Midler AVE Branch | Syracuse, NY | 06/29/2025 | $41,740 |
| Broadview Fcu | Member Service Associate-Central AVE Branch | Central Lake, MI | 06/29/2025 | $41,740 |
| Syufy Group | Member Services Associate | Meridian, ID | 06/28/2025 | $22,957 |
| YMCA of Greater Toledo | Member Service Associate | Sylvania, OH | 06/24/2025 | $22,957 |
| YMCA of Catawba Valley | Member Service Associate-Phifer | Morganton, NC | 06/22/2025 | $22,957 |
| Industrious | Member Experience Associate | New York, NY | 06/21/2025 | $52,697 |
Search for associate, member services jobs