Technical Support Specialist
Enon, OH
The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a
1 and done virtual interview
with the qualified candidates.
Location: Enon, Ohio (45323)
Multiple openings
1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift)
Also available: Monday through Friday shift; 8 AM - 4:30 PM
***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday
Open to New IT Grads!!!
Requirements:
Prior help desk experience preferred
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the Speedway network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Must Haves:
Open to new grads
SOLID customer service
Good problem solving
Entry level IT experience
Nice to Haves:
Tech support experience
Help desk experience
POS experience
Retail experience
Gas station experience
Duties:
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets, and follows procedures described in the internal knowledge base
Provides documentation for knowledge-base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
Information Technology Support Technician
Perrysburg, OH
IT Support Technician - Onsite | 12-Month Contract | Perrysburg, OH
Pay: $22-$25/hr
Schedule: Monday thru Friday, 8am to 5pm
We are seeking a talented IT Support Technician in Perrysburg, OH for a 12-month contract with potential to extend.
Responsibilities:
Performs basic analysis of functional or service requirements using a fundamental understanding of IT Business processes or problems.
Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers.
Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity.
Resolves technical issues of moderate complexity within a given technical area.
Partners with members of a given team or other IT teams as appropriate.
Identifies potential escalations and proactively alerts management.
Provides solutions to prevent problems from occurring in the area of responsibility including patch management.
Reviews implement and verifies changes/solutions of medium complexity and risk.
Ensures configuration management database entries are complete and accurate.
Provide on-site field support to customers and their suppliers including installation, servicing, repairing systems, equipment and escorting any client/vendor suppliers.
Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories.
Troubleshoot known and unknown software issues related to Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, and other corporate deployed desktop applications.
Troubleshoot Microsoft patches, corporate software deployments, group policies,
Build and reimage a corporate-issued PC including performing any necessary upgrades required to solve the end-user productivity issue. Hardware replacement will occur after diagnostics are run to confirm HW repair, replacement, or upgrade.
Troubleshooting of LAN/WAN issues impacting employee productivity on their computers. This will involve a demonstrated understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies.
Perform IMACD activities within SLAs - PC and peripheral add move change
Provide excellent verbal and written communication to end-users regarding their productivity issues. This communication also needs to be provided to IT and in English (Mandatory). Local language verbal and written skills will be considered a secondary requirement if required due to corporate policy.
Must demonstrate the ability to interact with end-users of all levels using a variety of active listening and empathetic listening skills.
Proven ability to communicate highly technical information to both technical and non-technical end-users both verbally as well as written.
Documents solutions and incident resolution case notes in English in assigned reporting systems
Audit, maintain, and manage the devices asset management systems.
Strong understanding and support of shipping & receiving, inventory, and warehousing practices.
Assist in loading and unloading shipments.
Experience in procurement, inventory, and asset management of IT equipment as well as managing the IT life cycle.
Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds and/or using pallet jacks.
Work with and/or around moving mechanical parts.
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
Network Operations Analyst Level 1
Cincinnati, OH
The primary function of this role is to triage, diagnosis and remediate company's network systems and service, which includes triaging and remediating incidents related company Wide Area Network (WAN) and Local Area Network (LAN) services. This role is responsible for the overall stability, security and sustainability of company's WAN, LAN and Customer Facing wi-fi infrastructure. This role interfaces directly with end users, technology partners and internal technology teams. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Top 3 skills - Troubleshooting, some experience in routing and switching, Service Now and similar tools, change management. Being able to speak communicate and multitask, introductory Linux, mostly verbal and written communication- technical skills come second. Project person will be supporting - Supporting stores, Distribution and manufacturing centers, working with external vendors and internet providers, Operations based.
Responsibilities:
Leverage experience and knowledge of WAN, LAN and WLAN infrastructure to triage, diagnosis and remediate wireless infrastructure incidents
Technical Subject Matter Expert on company's customer facing network environments and operations
Leverage experience and knowledge of wide area network routing protocols and devices and local area network switching protocols and devices to triage, diagnosis and remediate WAN and LAN network alerts to insure availability and mean-time-to-repair service levels agreements are achieved
Provide first level and second network operations for all WAN, LAN and wireless related incidents, Experience with SDWAN platforms
Triage and remediate VSAT, cellular and wired and wireless WAN and LAN incidents
Recognize and appropriately escalate high priority incidents quickly to proper network level 3 team
Provide critical network incident conference call facilitation and assistance
Create and review network device and network system change procedures and documentation
Perform proactive maintenance on network routers, switches, wireless access points and other network equipment
Network device implementation support and assistance for new network devices
Experience with applications like ServiceNow ticketing, WhatUp Gold, and Arista/Aruba networks
Assist with standard network requests to assist ETMs (Enterprise Technology Managers) in new store standup and installations
Qualifications:
3-5 years of experience working in network technologies
3-5 Experience with wi-fi and wireless infrastructures
Experience and knowledge of Network routing and switching protocols required
Good customer service skills required.
Experience in troubleshooting routers and Hewlett-Packard switches a plus
Familiarity and experience with SDWAN Platforms
Experience with Extreme Network wireless access points a plus
Highly motivated and service oriented
Must be self-motivated and capable of working with minimal supervision
Must be able to work within a team environment and/or individually
Excellent organizational, multi-tasking, and teamwork skills.
Previous experience with network monitoring tools a plus
Desire to learn new technologies and keep technical skills current
Strong communication skills both verbal and written required
Requires weekend coverage and night coverage
Required Skills:
Experience in troubleshooting Linux based/Cisco/Arista network routers and Aruba/Cisco switches
Familiarity and experience with XIQ wireless access points
Experience with Aruba EdgeConnect SDWAN Platform
Experience and familiarity with Linux Operating system a plus
Previous experience with network monitoring tools
Information Technology Specialist
Canton, OH
Technical Support Analyst (Infrastructure Upgrade Project)
Duration: 18 months
Pay rate: $21/hr
Interviews: Week of January 5th, start likely January 12th
Training period: Day shift during training period (while you wait for security clearance from the end client)
Two shifts to choose from (
whatever best fits your schedule, but cannot change once you're locked into a shift
):
Group 1 - 7PM-4AM EST Monday-Friday (hour for lunch or leave an hour early, only 8-hour shifts, but generally available during these hours)
Group 2 - 8AM-5PM EST Saturday-Wednesday (hour for lunch or leave an hour early, only 8-hour shifts, but generally available during these hours)
*Will need to pass a background check, possibly drug screen*
Overview:
Our client is undertaking a major infrastructure upgrade project and is seeking a Technical Support Analyst to join their team.
Key Responsibilities:
Perform pre- and post-validation of IT equipment for a nationwide switch upgrade project (communicate with technicians who are in the field while you are in the office).
Provide technical support and troubleshooting for hardware and network components.
Document processes, findings, and resolutions with high attention to detail.
Communicate effectively with internal teams and stakeholders to ensure smooth project execution.
PT Operations Admin Customer Service- 10 AM Start
Grove City, OH
PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Part Time Operations Admin-Customer Service position at our Grove City, OH Terminal.
Schedule
Monday-Friday
10 AM- 4 PM
PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO.
We offer competitive wages, 401K, profit sharing, and a pleasant work environment!
Responsibilities
ESSENTIAL DUTIES:
Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's.
Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll.
Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable.
Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
OTHER DUTIES:
Interact with and support supervisors, drivers, and dock workers
Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable.
Qualifications
MINIMUM REQUIREMENTS:
Command of the English language to communicate effectively with internal and external customers
Must possess excellent interpersonal communication skills
Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker's compensation is also very helpful.
Problem solving and analytical ability is essential
Must be competent and proficient in Microsoft Office Software products
Must possess strong typing and ten key skills
Certain job duties within this classification require night shift hours
Ability to react to change productively and handle other essential tasks as assigned
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Ability to work flexible hours
Must be able to work with little or no supervision
Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions
Office Work
Flexibility with changing job duties Monday through Friday, hours may vary depending on department needs. No weekend hours and minimal overtime required
Quiet to moderate noise level
Primarily sedentary work - may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are required frequently.
Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.
Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
Talking and hearing required to communicate with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or other legally protected status.
We offer competitive compensation, a host of voluntary benefits, 401(k), profit sharing, a pleasant work environment, and much more.
#POE2
Auto-ApplyIT Support/Level One Help Desk-onsite
Walton Hills, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Desk Administrator
Columbus, OH
GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in compliance with established policies/procedures. This position will be located in Arlington, VA, and will be a fully remote position within the United States.
**Responsibilities**
+ Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.
+ Provide supplemental hands-on desk-side support when required.
+ Meet contractual Service Level Agreements (SLAs) in regards to speed to answer, first call resolution, abandonment rate, and customer satisfaction.
+ Create, update, and track service requests/incidents within the ticketing system, and assist with maintaining/updating support documentation.
+ Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as MS Office and Windows 10.
**Qualifications**
+ High School with 3 - 6 years IT support (or commensurate experience)
+ Active Secret clearance with ability to obtain and hold DEA suitability
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $70,000.00 - USD $70,000.00 /Yr.
Submit a referral to this job (*******************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6891_
**Category** _Administrative Services/Customer Support_
**Position Type** _Full-Time_
Level 1 IT Technician
Columbus, OH
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team Technician on our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About The Role:
As a Fast Team Technician at Digacore Consulting, LLC, the candidate will be responding to entry level ticket requests and working them to a resolution, while escalating when appropriate. The position includes remote troubleshooting and may require some field work. Responsibilities include regular communication with clients throughout the ticket resolution process.
The individual must possess excellent customer service and communication skills with a friendly disposition towards clients. The position requires the ability to work well in a fast-paced environment with a true sense of urgency and the capability to multi-task, prioritize, time manage and take full ownership of responsibilities.
Requirements:
We are willing to train the right candidate who possesses the minimum requirements.
Experience working in a ticketing system
Experience providing direct customer service
Excellent problem-solving skills and attention to detail
Effective communication skills, both verbal and written
Ability to work with a team
Ability to take full ownership of tasks and responsibilities
The ability to work in a fast-paced environment and enjoys multitasking
Either relevant coursework, degree or certification or professional IT work experience
Willingness to learn and adapt to new technologies and procedures
Preferred Qualifications:
Familiarity with Microsoft operating systems and productivity applications
Experience working in Active Directory is a plus
Experience with Microsoft 365 Administration
Network troubleshooting
Benefits:
Nationwide Medical Insurance
Dental Insurance
Life insurance gifted to all employees
Long-term disability insurance gifted to all employees
HSA and FSA options
401k match
Generous paid time off
Mental health days
$500 sign on bonus
Paid certification assistance
We are an Equal Opportunity Employer!
End User Support Specialist - Level I
Newark, OH
We want you!
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and connectivity. Strong communication skills, a commitment to delivering exceptional customer service, and the ability to adapt to different environments are crucial for success in this role.
Why you ll love us:
We care. We coach. We lead. DataServ, founded in 1986, continues to use this approach in all we do for our culture. It s truly the people who make working here great. We are a collaborative environment and supportive of one another, providing flexibility when needed. As lifelong learners, promoting from within is a priority to provide our team members opportunities for internal mobility and growth.
DataServ offers a competitive compensation plan including paid holidays, PPTO, discretionary bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits along with many other inclusive benefits and perks!
About DataServ:
For almost 40 years, DataServ s primary mission has been to provide managed technology solutions and services to the public and commercial sectors. With our focus of understanding people and processes, we created the concept of
Technology as a Utility
so that our customers can buy only what they need, without having to make an investment in infrastructure. We take pride in helping to align goals, build trust, and add value to exceed our customer technology expectations. For more about DataServ, visit *********************
Qualities we want in you:
team player excellent written and verbal communicator tech savvy strategic thinker service oriented motivated self-disciplined professional flexible in a fast-paced environment works independently with minimal supervision exhibits strong work ethics detail oriented handles demanding situations/timelines organized responsible/dependable willing to receive/provide feedback to improve performance supportive strong desire to support and mentor
What you ll do:
Represent DataServ in a positive and professional manner to colleagues, customer base and vendors
Work on-site at customer location(s)
Serve as a primary liaison between the customer and the DataServ teams to ensure a strong line of communication
Help desk responsibilities
Support and maintain customer technologies and ensure ongoing functionality
Troubleshoot hardware and software issues such as laptops, desktops, smartboards, projectors, printers, sound systems, application deployments and similar type technologies
Participate in customer meetings
Maintain and update technical documentation
Participate in projects
Develop processes, implement effective workflow and embrace best practices
Potential on-call responsibilities, as assigned
Be a supportive team member to others
Provide redundancy and backup support for other team members
All other duties as assigned
Additional proficiencies we seek:
Strong computer skills, including Microsoft Office products (Teams, Outlook, Excel, Word, PowerPoint)
CompTIA certification (preferred but not required)
Strong verbal and written communications and time management skills
Critical and analytical thinking skills
What we require:
Relevant prior work experience
Local travel between customer sites
Mechanically inclined; ability to use hand tools and climb ladders
Meet physical demands of the position including, but not limited to, the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving, with or without reasonable accommodation
Honesty, integrity, and the desire to contribute to and support a close-knit team
Pre-employment drug screening required
Pre-employment driver s license and background checks required
DataServ is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.
System Administrator L3 ( 4035 - Ohio )
Raymond, OH
A client of Sharp Decisions if looking for a Data Architect. This role is HYBRID in Raymond, OH- a multi-year contract with no end date, W2 only. Daily Task Performed: * CAE Linux User Support - Incidents, Questions, etc. * Handle Application Installation and Update Requests
* Monitor overall health of CAE Linux Environment
Position Success Criteria (Desired) - 'WANTS'
* A bachelor's degree in computer science, data science, engineering, or related field.
* Linux System Administrator Experience
* Computer Aided Engineering (CAE) Experience - Pre, Post, and Solving
#LI-MM1
Surgery Center Administrator
Cincinnati, OH
Insight Global is looking to add an Administrator to their client's location in the Cincinatti, OH area. This person will be responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. This is a large and well-known facility in the area with 3 ORs and 2 procedure rooms. Each month, they have anywhere from 600-700 cases. The candidate in this role with fit between the salary range of $125,000-$150,000 depending on experience.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
3+ Management within an Ambulatory Surgery Center environment (ASC)
Ability to work well with physicians, employees, and patients. Multi-specialty experience
Managed a large center
Junior Network Administrator
Milan, OH
Sierra Lobo offers a full range of professional and technical capabilities, including Test and Evaluation, Systems Engineering, and Advanced Technologies. In our Corporate Technology Development and Engineering Center (TDEC) in Milan, Ohio, we also develop products and processes related to Cryogenic Fluid and Thermal Management Systems, Densified Propellant Management Systems, and Prototype Extreme Pressure and Temperature Systems. Our customers rely on Sierra Lobo's expertise in managing large contracts for the Government combined with in-house core competencies in research and engineering. This unique combination gives customers access to specialty skills and a proven management framework that produces “Excellent” results.
This position will be located in Milan, OH.
EOE/Minority/Female/Disabled/Veteran
Responsibilities
Position Summary:
We are seeking a motivated and detail-oriented Junior Network Administrator to join our team. This entry-level role is ideal for candidates with foundational networking knowledge who want to grow their career in IT operations, infrastructure, and cybersecurity. You will assist in supporting, maintaining, and troubleshooting network systems across our organization, working under the guidance of network and system administrators.
Key Responsibilities:
Monitor and maintain network hardware, software, and connectivity.
Provide first-line support for network issues, escalating as necessary.
Perform routine maintenance on switches, routers, firewalls, and wireless systems.
Support flaw remediation processes with patch management and basic configuration updates.
Document network changes, troubleshooting steps, and standard procedures.
Assist in monitoring logs and alerts from network devices and security tools.
Provide technical support for end-users and helpdesk escalations.
Participate in hardware/software deployments and system upgrades.
Qualifications
Qualifications:
Required:
Trade school or similar training in information technology, networking, or similar field of study.
0-2 years of experience in IT support, networking, or system administration.
Basic understanding of TCP/IP, DNS, DHCP, VPN, and firewall concepts.
Familiarity with Microsoft Windows environments; Linux knowledge a plus.
Strong troubleshooting skills and willingness to learn new technologies.
Excellent communication, problem solving, and teamwork skills.
Preferred:
Associate degree in Information Technology or related field.
CompTIA Network+ or Security+ certification.
Experience with Active Directory and Microsoft 365.
Exposure to SIEM, monitoring, or logging tools.
Auto-ApplyTechnical Support Specialist
Franklin, OH
Who We Are:
Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems. Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locations throughout the US. Our corporate global headquarters is in Italy with many locations around the globe. Modula's goal is to be an exceptional workplace admired for growing and developing talented employees and leaders, building innovative products through the development of a highly skilled and engaged workforce.
Modula's Values: We are culture and value driven; regardless of position and title we are all in all the time.
Passion- Proud of our work/Modula, love what you do, positive energy, go the extra mile, engaging
Pursuit of Excellence- Continuous improvement, committed, attention to detail
Accountability- Lead by example, follow through, integrity, create trust with team & customers.
Agility- Flexible & adaptable, embrace change, ability to multi-task, sense of urgency.
Teamwork- Proactive & effective communication, respect, humility, curious, openminded, diversity
Job Summary: The Technical Support Specialist is responsible for providing timely and effective technical assistance to our customers. You will serve as the primary point of contact for troubleshooting technical issues, answering inquiries, and ensuring customer satisfaction. This role requires a strong technical aptitude, excellent communication skills, and a commitment to delivering exceptional service.
Key Responsibilities and Accountabilities:
Provide technical support and guidance to customers via phone, email, or any other channel.
Diagnose and troubleshoot technical issues related to our products, including hardware and software components.
Assist customers with product installations, configurations, and upgrades.
Analyzes recurring customer issues and trends to suggest corrective actions.
Collaborate with internal Service teams, including Engineering and quality, to resolve complex technical issues and improve product functionality.
Document and track customer interactions, including inquiries, troubleshooting steps, and resolutions, in our CRM system.
Provides respectful and open communication to customers and dealers.
Supports other departments with answers to frequently asked questions from customers.
Educate customers on product features, best practices, and troubleshooting techniques.
Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
Participates in job rotations to further product and process knowledge.
Participates in a 24/7 on call rotation.
Performs other duties as assigned.
Requirements
Bachelor's degree in a related field is preferred.
Proven experience in a technical support role, preferably in a manufacturing or industrial setting.
Strong understanding of hardware and software components, including troubleshooting techniques.
Excellent communication skills, with the ability to explain technical concepts to non-technical users effectively.
Customer-focused mindset with a commitment to delivering exceptional service.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in CRM systems and other support tools is a plus.
Strong problem-solving skills and attention to detail.
Flexibility to accommodate varying schedules and shifts as required.
Ability to travel of up to 25% is essential and required.
Must be able to pass a background check and drug screening.
Modula Inc. is an EEO (Equal Employment Opportunity) Employer. Our search and selection process are based on identifying qualified candidates who are highly motivated to grow with our company. Employment decisions are based on the principles of equal employment opportunity. Recruitment, testing/assessment, selection, and promotion will be administered without regard to race, color, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, whistleblower activity, previous assertion of a claim or right under worker's compensation, marital status, genetic information, or any other characteristic protected by federal, state, or local law.
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
Service Administrator -Commercial HVAC
Lancaster, OH
Full-time Description
WHO WE ARE For more than four decades,
Accurate Heating, Cooling and Plumbing
has been the HVAC contractor of choice for
quality-minded customers in Central Ohio. Besides the fact that we have earned a reputation for being the
best in the business,
our mission statement says it all,
“Become the Trusted Comfort Advisor for every Homeowner and Business in Ohio by applying Moral and Ethical business principles.”
Our team prides itself on a true dedication to quality and unparalleled customer satisfaction. We don't want to hire for a job; we want to hire for a career.
Requirements
Commercial HVAC- Service Administrator
Accurate Mechanical
is looking for a driven
Commercial HVAC Service Administrator
to support our field technicians and customers by preparing service repair quotes and creating invoices for quoted repairs.
The successful candidate will possess the following:
Experience in the HVAC industry including familiarity with terminology, parts and vendors preferred.
Enjoy working with service technicians to gather necessary information to prepare repair quotes.
The ability to prioritize quotes and identify the appropriate urgency of the issue.
Enjoy working with customers to answer questions about quotes and invoices to ensure customer satisfaction.
The ability to track gained and lost quotes and follow up on quotes until resolution.
The ability to establish relationships with suppliers/vendors to source parts as needed.
The ability to order parts and coordinate shipping or pickup as needed for the job.
Enjoy working in a fast-paced environment.
Enjoy researching service issues to resolve parts and invoice questions.
Very organized with a strong attention to detail.
The ability to work well with a team of CSR's and service technicians.
A positive attitude and adaptability, especially in times of a high volume of work.
The ability to invoice completed service orders and follow up on past due invoices to ensure receipt by the customer.
The ability to process warranty returns
Location: This position will support technicians and customers in all Accurate regions but will be based in our Chillicothe
office
.
Hours: This is a full-time position from 8-5 with a 1-hour lunch.
Salary: The salary depends on experience.
Benefits
PTO per Company Policy
6 paid holidays
Health, Dental, Vision, STD, Life Insurance
401(k) plan, including company match
125 Plan
EQUAL OPPORTUNITY EMPLOYER
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Annuity Payouts Admin Processor
Cincinnati, OH
The Annuity Payouts Administrative Processor is responsible for processing annuity payouts transactions on deferred annuity contracts, rider exercise requests, settlement certificates, lottery payments, third party terminal funding and pension payments.
Your role and impact
Here's a glimpse of your responsibilities and the meaningful impact you'll create as the Annuity Payouts Administrator Processor:
Reviewing and processing entry-level financial and non-financial transactions including forced annuitization, deferral, quotes, direct deposit set up, reissue of returned payments, address changes, income verification and updates to tax withholding
Processing suitability reviews, fund requests from transfer company, book funds received via check or wire and submitting requests for commission payments
Communicating with agents and contract holders by telephone, letter and email regarding contract service and processing
What's in it for you
Competitive pay: Fair compensation for your hard work.
Healthcare coverage: Comprehensive medical, dental, and vision from day one.
Life insurance: Company-paid coverage for you and your loved ones.
401(k) plan: Matching contributions to help secure your financial future.
Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
Work-life balance: Flexible time-off policy to recharge and pursue passions.
Dress for your day: Express your style comfortably at work.
Inclusion and Culture: A respectful environment that values unique contributions.
Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
Well-being focus: Programs to support a healthy balance between work and home life.
Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.
PwC - Japanese Business Network (JBN) - 2026 Associate, application via RippleMatch
Cincinnati, OH
This role is with PwC. PwC uses RippleMatch to find top talent.
Apply Now
Submit your application directly through PwC using the link below. Applying to your school/university site will not count as an official application!
Application Deadline
Applications will be reviewed as they are received. For most of our opportunities, we recruit on a rolling basis. This means that when our roles open, we accept applications on an ongoing basis by location and close them as offers are accepted and positions are filled. Visit pwc.to/us-application-deadlines to view deadline information
Eligibility
Graduation date: Between December 2025 and August 2026
Assessment Required: You must complete an assessment to be considered for these roles. Expect an email with instructions shortly after applying.
Visa Sponsorship: Review eligibility on our PwC entry-level visa sponsorship site before applying
Examples of the skills, knowledge, and experiences you need
To lead and deliver value at this level, you'll need to:
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyze facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
How can I learn more and connect with PwC?
Click here to learn more about our career areas. If you have questions, use our US Careers Recruiter Map to find and connect with your recruiter!
Auto-ApplyPlant Support Engineer - Electrical
Oak Harbor, OH
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Plant Support Engineering is staffed with experienced engineers across a range of mechanical, civil, electrical, and I&C disciplines, and generally serves as the initial point of contact for all emergent and near-term engineering support.
The Plant Support Engineer for our electrical engineering team supports a broad range of distribution systems, including 24VDC - 240VDC, 120VAC to 345kVAC, and supported loads. Familiarity with relay protection, motors, and generators is desirable. The position provides for complex troubleshooting, equipment condition assessment as well as support for minor design changes.
Job Description
Key Accountabilities
Protect work week schedule by supporting resolution of emergent, short cycle, and near-term engineering work
Engineering point of contact for execution of online work week schedule and resolution of online Engineering Holds
Engineering support of Operability process (Input to Operability, Follow-up Operability Evaluations)
Engineering post work testing
Engineering technical support for PROMPT Team Maintenance
Engineering technical support for resolving operating challenges
Planning support for emergent questions and assistance to in‐field activities
Emergent complex troubleshooting support (FMEA, Confirm/Refute, etc).
Prepare Minor Design Modifications
Identifies and performs tasks as required to meet objectives
Lead interpretation and analysis of complex issues
Coordinates assigned projects, studies and initiatives through completion
Comply with safety policy and procedures to ensure a safe working environment
Prepare and present reports including recommendations to resolve complex issues
Participate in and on occasion, lead special project and committees
Lead complex problem-solving efforts
Electrical specific tasks such as protective device sizing, cable sizing, and motor sizing / analysis.,
All other duties as assigned.
Education, Experience & Skills Requirements
Bachelor's degree in engineering (Electrical preferred) or related field
At least 2 yrs' related job experience preferred
Previous experience in nuclear favorable
Proficient computer skills in standard Windows programs (Excel, Word, etc)
Teamwork and collaboration skills across organizational boundaries
Able to communicate complex issues effectively through written and verbal communication
Able to influence by establishing effective working relationships across organizational boundaries
In-depth understanding of power plant equipment and systems
Able to evaluate technical alternatives in light of their economic contribution to the business
Able to apply systematic problem-solving processes to address complex issues
*Level of position will be determined by applicable education and experience*
Work Environment
Occasionally, long or irregular hours including work in excess of 12-hour days for extended periods
Job Family
Engineering Services
Company
Vistra Nuclear Operations Company
Locations
Oak Harbor, OhioOhio
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
Auto-ApplyPlant Support Engineer - Electrical
Oak Harbor, OH
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Plant Support Engineering is staffed with experienced engineers across a range of mechanical, civil, electrical, and I&C disciplines, and generally serves as the initial point of contact for all emergent and near-term engineering support.
The Plant Support Engineer for our electrical engineering team supports a broad range of distribution systems, including 24VDC - 240VDC, 120VAC to 345kVAC, and supported loads. Familiarity with relay protection, motors, and generators is desirable. The position provides for complex troubleshooting, equipment condition assessment as well as support for minor design changes.
Job Description
Key Accountabilities
Protect work week schedule by supporting resolution of emergent, short cycle, and near-term engineering work
Engineering point of contact for execution of online work week schedule and resolution of online Engineering Holds
Engineering support of Operability process (Input to Operability, Follow-up Operability Evaluations)
Engineering post work testing
Engineering technical support for PROMPT Team Maintenance
Engineering technical support for resolving operating challenges
Planning support for emergent questions and assistance to in‐field activities
Emergent complex troubleshooting support (FMEA, Confirm/Refute, etc).
Prepare Minor Design Modifications
Identifies and performs tasks as required to meet objectives
Lead interpretation and analysis of complex issues
Coordinates assigned projects, studies and initiatives through completion
Comply with safety policy and procedures to ensure a safe working environment
Prepare and present reports including recommendations to resolve complex issues
Participate in and on occasion, lead special project and committees
Lead complex problem-solving efforts
Electrical specific tasks such as protective device sizing, cable sizing, and motor sizing / analysis.,
All other duties as assigned.
Education, Experience & Skills Requirements
Bachelor's degree in engineering (Electrical preferred) or related field
At least 2 yrs' related job experience preferred
Previous experience in nuclear favorable
Proficient computer skills in standard Windows programs (Excel, Word, etc)
Teamwork and collaboration skills across organizational boundaries
Able to communicate complex issues effectively through written and verbal communication
Able to influence by establishing effective working relationships across organizational boundaries
In-depth understanding of power plant equipment and systems
Able to evaluate technical alternatives in light of their economic contribution to the business
Able to apply systematic problem-solving processes to address complex issues
*Level of position will be determined by applicable education and experience*
Work Environment
Occasionally, long or irregular hours including work in excess of 12-hour days for extended periods
Job Family
Engineering Services
Company
Vistra Nuclear Operations Company
Locations
Oak Harbor, OhioOhio
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
Auto-ApplyAdministrator
Cleveland, OH
Join us as an Administrator and see how your variety of routine and non-routine tasks make a difference and how critical it is to helping us deliver on our purpose and achieve our goals. This is a great opportunity to develop your Administration career within a Global TIC business.
At Element our shared purpose of ‘Making tomorrow safer than today' is what brings us together. We are energized by our ambition to make the world a better place and create a safer future for people. This is what sets us (and you, if you join us…) apart from the crowd.
Salary: $19-$25/hr
Responsibilities
Receive in customer purchase orders.
Create work orders based on customer purchase order requirements
Prepare job packets to be release to the work cells
Type and release certification reports
Provide Customers with feedback on work order status
Follow-up with Customers to clear discrepancies from Purchase Orders
Skills / Qualifications
Is this job for me?
This is a fast-paced environment, and we need someone who is proactive, self-motivated and a team player. The person for this role will be a specialist in their field, respected by all who they work with, keen to learn and enthusiastic in the face of challenge. You will:
Relevant experience within an office environment preferred
Highly motivated and organized individual with a flexible approach to work
Excellent attention to detail
Ability to work independently
Ability to work well under pressure and meet tight deadlines without compromising the quality of work or safety
NOTE: This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other applicable government agency.
#LI-DM1
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today'.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world's most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Auto-ApplyCompliance Admin
Mason, OH
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Compliance Administrative Assistant with 2-4 years back office tax /accounting processes.
Compliance Administrative Assistant requires:
Working relationship with government tax officials
Proficiency with Microsoft Office and spreadsheet applications
SAP and Essbase experience preferred
Compliance Administrative Assistant duties are:
Proactively perform self-audits of resale certificates to ensure compliance
Maintain proper internal controls to ensure compliance with Sarbanes Oxley
Administrative order/maintain office supply inventory, sort and distribute mail
Assist in special projects as requested by management
Additional Information
$17/HR
6 months