Post job

Associate network administrator full time jobs

- 60 jobs
  • Network Administrator

    Surge Staffing 4.0company rating

    Columbus, OH

    The Network Administrator is responsible for managing, maintaining, and securing the organization's network infrastructure. This includes configuring network hardware and software, troubleshooting connectivity issues, optimizing performance, and ensuring compliance with cybersecurity standards. PRIMARY FUNCTIONS: Evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements. Troubleshoot and support network hardware and software Support VPNs, remote access, and cloud-based network services Collaborate with systems and cybersecurity teams to ensure network integrity Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Protects organization's value by keeping information confidential. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. SECONDARY FUNCTIONS (Optional section): Support IT Helpdesk escalated tickets Getting inbound calls when it's needed Provide technical support and training to end-users QUALIFICATIONS: Extensive LAN/WAN Experience & Knowledge Strong understanding of TCP/IP, DNS, DHCP, and routing protocols Network Design and Implementation Network Performance Tuning, Problem Solving, Strategic Planning Multi-tasking, Quality Focus, Coordination Technical Understanding Quick learner Technical Zeal Customer Service Skills Professionalism, Personal Integrity. Specific Technology Experience Requirements: Fortinet Firewalls HP Networking hardware and software Load balancers VPN experience Working Conditions: Full-time position, may require occasional after-hours maintenance Corporate office with standard working hours.
    $58k-74k yearly est. 2d ago
  • IT Support Technician

    Aldi 4.3company rating

    Dublin, OH

    Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! **Position Type:** Full-Time **Starting Wage:** $24.50 per hour **Wage Increases:** Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00 **Work Location:** Dublin, OH **Duties and Responsibilities:** Must be able to perform duties with or without reasonable accommodation. - Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. - Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. - Notifies their direct leader of recurring issues providing suggested process improvements. - Escalates to the appropriate level of support and/or management when necessary. - Suggests process improvements to their leader in areas that could positively impact the business and the level of support. - Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. - Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. - Other duties as assigned. **Job-specific Competencies:** Knowledge/Skills/Abilities - Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Gives attention to detail and follows instruction. - Excellent verbal and written communication skills. - Ability to prioritize and work under strict deadlines. - Ability to work both independently and within a team environment. - Ability to stay organized and multi-task efficiently. - Ability to interpret and apply company policies and procedures. - Knowledge of business system and processing requirements. - Proficient with office productivity software. - Develops and maintains positive relationships with internal and external parties. - Prepares written materials to meet purpose and audience. **Education and Experience:** - High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. **Physical Requirements:** - Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. - Regularly required to sit, reach, grasp, stand and move from one area to another. - Constantly and repeatedly use keyboard/mouse. - Occasionally required to push, pull, bend, lift and move up to 50 lbs. - Occasionally required to handle small computer components to perform tasks. - Regularly required to read and identify small status listings, markings and components. **Travel:** - Minimal travel required as needed for job related duties such as training, project work and administrative tasks. ALDI offers **competitive wages and benefits,** including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **eligible employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
    $24.5-25.3 hourly 2d ago
  • IT Support Analyst

    Upstart 4.0company rating

    Columbus, OH

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off-boarding employees, troubleshooting employees' network connections, system and application access, remote connections, and overall computer set-up. As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles. How you'll make an impact: Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk). Onboarding and off-boarding of new employees, temporary employees, vendors, and contractors. Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities. Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients' productivity. Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others. Identify technological issue trends to proactively prevent problems and develop processes to resolve. Respond to help desk inquiries in a succinct and meaningful way. Resolve issues with Okta, GSuite, Atlassian, Slack, etc. What we're looking for: Minimum requirements: Have 2+ years of experience in a technical support or customer service environment supporting Mac OS. Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki. You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues. Have experience or involvement with IT projects or large initiatives. Have proficient understanding of internal and external customer requirements. Have excellent written and verbal communication skills. Are able to work with external vendors for services and support Preferred qualifications: Have strong familiarity with IT Operations and cloud applications. You are able to create new support workflows. Position Location - 5 days a week into Columbus office Time Zone Requirements - This team operates on the East/West Coast time zones. Travel Requirements - This team has regular on-site collaboration sessions. These occur 3 days per Quarter at the San Mateo or Columbus office. If you need to travel to make these meetups, Upstart will cover all travel related expenses. This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Hourly Rate Range$42.93-$58 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $42.9-58 hourly Auto-Apply 60d+ ago
  • Microsoft 365 Security Administrator

    Nebraska Public Power District 4.8company rating

    Columbus, OH

    of Systems or Senior Systems Analyst Salary Range Systems Analyst - Pay Grade 14 - Typical Pay Grade Starting Salary Range - $7,979.00 - $10,173.00 Monthly Senior Systems Analyst - Pay Grade 15 - Typical Pay Grade Starting Salary Range - $9,155.00 - $11,673.00 Monthly Location - Columbus, Doniphan, Kearney, Norfolk, Plattsmouth, or York. A hybrid work environment that includes a balance of on-site and remote work will be considered for experienced candidates. Employment Type: Full-time Posting Date: 9/15/2025 Closing Date: Open until filled - resume review will be 9/29/2025 Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us! By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other. Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of. Get to know us more here Position Summary We are seeking a talented and motivated individual who is passionate about the Microsoft 365 environment and cyber security. This position is a part of the Cybersecurity and Infrastructure Operations group and will focus on the administration of the Microsoft 365 environment including architecting, overseeing, implementing and optimizing Microsoft 365 solutions. This role involves developing strategic roadmaps, leading migrations, and integrating M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft's security/compliance tools. Additional key aspects of this role include managing Active Directory and Entra ID to ensure seamless identity and access management, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, and directory synchronization. Responsibilities: Regularly interacting, collaborating and educating team members and business teams to ensure a successful end to end delivery of secure Microsoft 365 products. Configuring security policies, managing access controls and ensuring compliance with industry standards and regulations. Technical cyber security and governance enforcement through standards, procedures and policy. Education, Training and Experience Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below. Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below. Requirements Strong understanding of Microsoft 365 security features and tools, including Microsoft Defender, Conditional Access, and Entra ID. Experience with security best practices and incident response. The ability to maintain confidentiality when dealing with sensitive information. The ability to interact and communicate effectively with clients, coworkers and vendors. The ability to create, maintain and update documentation. The ability to prioritize work and workloads with minimal supervision. The ability to maintain regular and punctual attendance. Licenses and/or Certifications The successful candidate will be required to satisfy any existing and future District security clearances and/or background check requirements for access to key NPPD locations and to support systems and applications. The successful candidate will be required to obtain and maintain intermediate to advanced technical certifications aligned with their position's responsibilities (for example, Microsoft Certifications, and Security certifications). Essential Duties & Responsibilities Systems Analyst: Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for the M365 environment and other complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices. Evaluate, create, document, and test complex system-related interfaces and integration. Maintains efficient and effective management of vendor contract service relationships pertaining to technical services. Provide 24/7 system support, carry a mobile communications device, and perform duties from remote locations such as home and during business travel. Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams. Lead the development and implementation of training and communications plans/materials. Essential Duties & Responsibilities (Continued) Senior Systems Analyst: In addition to being proficient in all duties of the Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties: Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service. Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview. Systems Analyst - Pay Grade - 14 Monthly Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00 Senior Systems Analyst - Pay Grade - 15 Monthly Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00 Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer
    $8k-10.2k monthly 60d+ ago
  • Systems Administrator

    Versar, Inc. 4.4company rating

    Columbus, OH

    Who You Are: Versar Global Solutions is seeking a full-time Systems Admin. is contingent upon award. What You'll Do: The Systems Administrator manages the day-to-day operations by monitoring system performance, configuration, maintenance, and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Trains staff in how to use software and hardware. Performs troubleshooting as required. Establishes, maintains, and manages user accounts. Installs, modifies, and maintains systems and utility software. Diagnoses and recommends fixes to problems or potential problems with the ESS, including all hardware, software, including all subcomponents of the system. Ensures the stable operation of the computer software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all software. Analyzes and resolves software program and connectivity issues. Installs, configures, and maintains hardware and software. Assists in system design, development, and implementation. What You'll Bring: High School diploma or GED and four (4) year degree in Information Technology, Computer Science or related field. Preferred minimum of seven years of overall professional experience in the systems administration field with five years of overall experience in Microsoft Windows client and server operating systems. Preferred - Minimum five (5) years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with Intrusion Detection Systems, Access Control Systems and Closed Caption TV, specifically with Lenel OnGuard. Preferred Lenel OnGuard Certified Expert (LCE) certification. Must have Secret clearance. Must be proficient in English, both written and verbal, to ensure effective communication and collaboration. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with company drug and alcohol policy. Be authorized to work in the US or will be authorized by the successful candidate's start date. Certifications: Have certification that meets DoD 8570.01-M IAT-II Information Assurance Technical (IAT) and Computing Environment certifications. DoD 8570.01 baseline certifications can be found at the following: ********************************************** 8570.01-M-baselinecertifications/ The DoD 8570.01-M and 8140-M, Information Assurance Workforce Improvement Programs requires training and certification for Information Assurance (IA) duties and Cybersecurity duties performed. All contract employees performing cyber-IA functions shall meet the requirements in accordance with DoD/DLA guidance. Additionally, all contract employees shall be certified in operating systems on any system on which system administration duties are performed. Proof of certification shall be provided before privileged access is granted, at time of proposal/resume submission; this includes, but is not limited to, system administration access, network administration access, router/switch access. Compensation Expected Salary: $93,000 - $104,000 per year Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. Location Requirements The position will primarily work onsite in Columbus, OH. Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. EEO Commitment Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated. #LI-WJ1
    $93k-104k yearly Auto-Apply 60d+ ago
  • IT CYBERSECURITY SPECIALIST (INFOSEC)

    Department of Defense

    Columbus, OH

    Apply IT CYBERSECURITY SPECIALIST (INFOSEC) Department of Defense Defense Information Systems Agency J9(HAC)/PRODUCT DEVELOP & MGMT OFC - JOINT WARFIGHTING CLD CAP (JWCC) DIV (ORG HC241) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA J9(HAC)/PRODUCT DEVELOP & MGMT OFC - JOINT WARFIGHTING CLD CAP (JWCC) DIV (ORG HC241). Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA J9(HAC)/PRODUCT DEVELOP & MGMT OFC - JOINT WARFIGHTING CLD CAP (JWCC) DIV (ORG HC241). Overview Help Accepting applications Open & closing dates 12/15/2025 to 12/21/2025 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $113,432 to - $169,699 per year Salary range includes a Targeted Local Market Supplement (TLMS). Actual salary will be determined based on locality. Pay scale & grade GG 13 Locations 1 vacancy in the following locations: Montgomery, AL Denver, CO Fort Meade, MD Columbus, OH Show morefewer locations (6) Oklahoma City, OK Chambersburg, PA Mechanicsburg, PA San Antonio, TX Hill AFB, UT Arlington, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Sensitive Compartmented Information Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number CES-DISA-12850737-25CB Control number 852406200 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current DISA employees. Videos Duties Help * Serves as principal technical authority and lead specialist in Vulnerability Assessment and Management, Cybersecurity Management, and Cyber Defense Analysis. * Develops, interprets, plans, and applies policy, process, procedure, and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/interoperability for assigned systems and applications. * Provides expert technical guidance and interpretation for information security policies and practices. Oversees the implementation of security measures to ensure the availability and integrity of enterprise systems and data. * Oversees the cybersecurity program for information systems and networks within the organization. * Manages information security implications across strategic, personnel, infrastructure, and policy domains, including emergency planning and security awareness. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This position requires a Top Secret/SCI security clearance. * Drug Testing Position. * Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience in developing policies and procedures to ensure information systems reliability and accessibility or to prevent and defend against unauthorized access to systems, networks, and data. Monitoring and evaluating systems compliance with IT security policies and requirements. Providing advice and guidance in implementing IT security policies and procedures in the development or operation of network systems. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experienceat the GG-13 grade level. Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * Salary range includes Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006. Eligibility to receive the Targeted Local Market Supplement (TLMS) is dependent upon the DoD Cyber Workforce Framework (DCWF) work role assigned to the position occupied. * A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. * Accepting this position, you may be required to serve 3 years during which we will evaluate your fitness and whether your continued employment advances the public interest. * Telework availability will be based upon the mission requirements and supervisory determination. * Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. * We may use this announcement to fill additional vacancies within 90 days of the closing date. * Moving costs MAY be paid. * Recruitment, relocation, or retention incentives MAY be authorized. * This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. * The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Competencies: Technical Competence Information Technology Architecture Information Technology Policy and Planning You can preview the Questionnaire here:******************************************************** Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/21/2025. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/21/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DISA - HC/Product Management Office 6910 Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/21/2025. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $113.4k-169.7k yearly 4d ago
  • IT Coordinator

    Tree of Life Christian Schools 4.1company rating

    Columbus, OH

    Job DescriptionGoal: To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff. Contracted by: School Board by recommendation of the Superintendent Accountable to: Assistant Superintendent Type of Position: Full-time Personal/Spiritual Qualities All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities: Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity. Commitment to being a godly role model and maintaining a prayerful attitude. Display a spirit of dedication, service, commitment, flexibility, and enthusiasm. Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers. Ability to listen and respond to wise counsel. Complete acceptance of Tree of Life Christian Schools' Statement of Faith. Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life's Statement of Faith. Professional Requirements Thorough knowledge of computers, peripherals, and network hardware. Working knowledge of telephone systems and Internet infrastructure. Understanding of current and late-model computer hardware and software. Expertise in cybersecurity, data protection policies, and content monitoring. Ability to learn and adapt to new technology, products, and procedures. Strong problem-solving and troubleshooting skills. Ability to assist and guide users in resolving technology-related issues. Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary. Willingness to travel between campus locations as needed. Ability to plan, implement, and manage technology projects efficiently. Experience working within budget constraints for IT equipment and services. Core ResponsibilitiesHardware & Equipment Management Install, maintain, and troubleshoot computers for Tree of Life personnel and students. Assist with installation and maintenance of printers, network hardware, and other peripherals. Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity. Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible. Maintain an organized and updated system for hardware identification, inventory, and record-keeping. Ensure a sufficient and well-organized stockpile of accessories and spare parts. Software & System Administration Assist in maintaining Google operating systems and school-wide software solutions. Install and manage specialized software applications as needed. Ensure access and functionality of web-based applications for staff and students. Oversee the proper operation and synchronization of Google system calendars. Cybersecurity & Compliance Monitor network security, implement content filtering, and enforce data protection protocols. Ensure compliance with cybersecurity best practices and educate staff on safe computing habits. Identify and mitigate potential security threats, unauthorized access, and phishing attempts. Regularly review and update IT security policies in accordance with school policies and legal requirements. Helpdesk & User Support Provide timely and efficient technical support to faculty, staff, and students. Troubleshoot network and system issues, ensuring minimal downtime. Attempt equipment repair when feasible, replacing hardware when necessary. Train and onboard new users in school technology systems, software, and procedures. Communicate effectively with users of varying levels of technical proficiency. Maintain an internal knowledge base for common technical issues and resolutions. Network & Infrastructure Maintenance Install and maintain network infrastructure, including running cables and configuring network hardware. Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables. Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed. Use appropriate tools for network installations and furniture assembly related to technology equipment. Work closely with the Building Supervisor and maintenance staff to coordinate installation projects. Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks. Training & Technology Education Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency. Provide ongoing support in using Google Suite, classroom technology, and digital learning tools. Educate staff and students on cybersecurity awareness and best practices. Vendor & Budget Collaboration Research and recommend vendors for hardware, software, and IT services. Assist in managing IT-related expenses within the school's budget. Evaluate cost-effective solutions for school technology needs while maintaining performance standards. Coordinate with external service providers for repairs, upgrades, and support. Evaluation Criteria Performance for the IT Coordinator will be evaluated based on: Technical Competency: Effectiveness in maintaining and troubleshooting hardware, software, and network systems. Response Time & Support: Ability to provide timely and effective technical assistance to staff and students. Cybersecurity & Compliance: Implementation and enforcement of security measures and data protection. Infrastructure Management: Proper installation and maintenance of network infrastructure and related technology. Communication & Training: Ability to effectively communicate technical information and train users in system operations. Organization & Project Management: Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use. Vendor & Budget Management: Ability to recommend cost-effective solutions while adhering to budget constraints. Professional Growth: Commitment to staying updated with emerging technology trends and best practices in IT support.
    $34k-58k yearly est. 6d ago
  • Technical Support Specialist - iPad and Laptop Troubleshooting

    Blue Star Partners LLC 4.5company rating

    Columbus, OH

    Job Description Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $20/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Requirements: Must have a valid driver's license and reliable vehicle Scope of Services: The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases: Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access. Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems. Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed. The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution. Role, Responsibilities & Deliverables: Provide Tier I technical support for iPads, laptops, and network connectivity. Diagnose and resolve common technical issues, such as: Network connection failures. Device setup and configuration. Software installation and troubleshooting. User access issues (logins, password resets, permissions). Escalate Tier II issues to higher-level IT teams when necessary. Assist in setting up new devices and ensuring proper functionality before deployment. Work directly with frontline utility workers to ensure seamless access to required tools. Provide in-person support and occasional offsite visits within the assigned footprint. Document resolutions and update knowledge base articles as needed. Collaborate with training teams to support WAM R2 rollout phases. Skills & Experience: 1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting. Strong experience troubleshooting iPads, laptops, and basic networking issues. Ability to quickly diagnose and resolve hardware and software problems. Familiarity with Windows, iOS, and enterprise IT environments. Experience escalating issues to Tier II or higher-level support teams. Strong communication skills-able to explain technical issues to non-technical users. Ability to work independently and travel within the designated region as needed. Education & Certifications: Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience). IT certifications (CompTIA A+, ITIL, or similar) are a plus.
    $20 hourly 4d ago
  • Tier 1 Help Desk Technician

    Linear 1 Technologies

    Dublin, OH

    Job DescriptionSalary: $19.50 - $26.50 per hour About the Role Linear 1 Technologies is seeking a motivated, customer-focused Tier I Support Desk Technician to join our growing team. This role is perfect for someone who thrives in dynamic IT environments and enjoys solving problems for a variety of clients. This role is in our Dublin, OH office, but you will travel to client sites minimally. Were looking for someone confident in their technical skills, who communicates well, and is committed to providing excellent support. Youll work alongside experienced engineers and other Tier I IT Support Desk Technicians. You will contribute mostly to daily support tasks, but you will be challenged with involvement in larger projects as your knowledge and skills grow. Key Responsibilities Provide frontline technical support via phone, email, and on-site visits Monitor and manage alerts and support queues through the internal HubSpot ticketing system Document actions taken in tickets to support billing and ongoing service quality Escalate advanced tickets to senior technicians Troubleshoot and resolve hardware, software, telecom, and network connectivity issues Install, configure, and test desktop/laptop systems and network devices Assist with small IT projects and support senior technicians on larger deployments Communicate effectively with clients, especially when providing guidance or ETA updates After-hours on-call rotation shared by all technology team members if promoted to full-time status. Learn new technologies quickly and apply them in a hands-on environment Coordinate with vendors or third-party service providers when needed Maintain a clean, professional, and organized approach to support requests Identify and communicate continued educational needs Additional Responsibilities if hired Full-Time After-hours on-call rotation shared by all technology team members. Skills & Qualifications Must-Have: 2+ years in IT support (or equivalent IT coursework) Understanding of Microsoft 365 administration at the tenant level, such as user provisioning, license management, and basic configuration Working knowledge of Windows 10/11 at the administrative level, including setup, configuration, troubleshooting, and basic scripting Strong interpersonal, customer service, and documentation skills Basic networking knowledge (routers, switches, firewalls) Sincere drive to constantly learn, improve, and grow Ability to lift up to 40 pounds and navigate office environments Drivers license and insurability to drive the company vehicle Preferred: Prior MSP experience Familiarity with Ubiquiti, Arista, Meraki, MikroTik Understanding of DNS services and products Certifications: A+, Network+, MCP What We Offer Immediate Benefits: Company laptop and tools provided Company vehicle to use for client visits A supportive, flexible work environment with room to grow Opportunities to work in a variety of technologies and client environments Additional Benefits if hired Full-Time: 50% employer-paid health, dental, and vision coverage IRA plan with 3% company match (after 1 year of service) Paid time off (9 vacation days, plus sick/personal days) Life insurance and other benefit options Paid professional development or certification reimbursement About Linear 1 Technologies Linear 1 Technologies is a Managed Service Provider (MSP) specializing in VoIP telecommunications, fiber internet, IT network infrastructure, and cybersecurity. We partner with clients across Central Ohio to deliver scalable, custom solutions that support their long-term success. We arent just vendorswere trusted IT allies.
    $19.5-26.5 hourly 2d ago
  • System Administrator (General)

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking a System Administrator Generalist to serve as the subject matter expert for Gifthealth's contact center technology ecosystem, including telephony, workforce management, quality monitoring, and support platforms. This position plays a key role in ensuring operational readiness, system reliability, and long-term platform management. The System Administrator will support day-to-day technical operations, maintain system configurations, and partner closely with end-users and cross-functional teams to ensure efficient, compliant, and scalable tool performance. Key Responsibilities Serve as a system administrator for contact center applications and tools including Zendesk, CallMiner, Assembled, and potential future applications. Act as a technical liaison and work closely with internal end-users to gather requirements and implement configurations to meet business needs. Support Run-The-Business (RTB) work such as troubleshooting, system maintenance, and incident resolution Configure user roles, groups, macros, triggers, automations, SLAs, and custom fields to match operational needs Design and implement automation workflows to streamline ticket handling, reduce manual tasks, and improve response times Proactively identify, test, and deploy new features or enhancements to strengthen CX technology infrastructure Maintain detailed system documentation and configuration standards. Collaborate with WFM and Operations teams to configure routing, capacity planning, and reporting systems for efficiency Enforce structured change management. Collaborate with Engineering, Operations, CX, and vendors for cross-platform alignment, conduct feature rollouts, resolve issues and implement improvements. Monitor system performance, identify optimization opportunities, and recommend enhancements. Ensure compliance with security, data integrity, and operational policies. Conduct regular audits to ensure data accuracy, system compliance, and automation reliability. Train and support end-users in tool functionality and best practices. Qualifications Qualifications Education: Bachelor's degree in Information Systems, Computer Science, Business Systems, or equivalent experience. Licensure/Certification: Relevant platform certifications (e.g., Zendesk Administrator) preferred but not required. Experience: Experience with CallMiner, Five9 or Assembled is preferred. Experience with Zendesk is required. (3+ YOE) Experience supporting contact center operations, system configurations, and platform Skills: Deep understanding of contact center technologies, telephony routing, and workflow configuration. Strong troubleshooting and analytical skills. Ability to manage multiple systems and competing priorities. Excellent communication skills for supporting stakeholders and end-users. Proven ability to support distributed or cross-functional groups. Strong understanding of customer service and operational workflows. Ability to translate technical issues into clear, actionable steps. Work Environment Location: Remote Schedule: Full-time May require availability during system incidents, scheduled maintenance, or migrations. Regular meetings with Operations, CX, Engineering, and vendor partners. Key Essential Functions Must be able to work at a computer for extended periods. Must be able to manage multiple concurrent technical tasks. Must be able to participate in virtual meetings and system walkthroughs. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $62k-81k yearly est. 23d ago
  • Systems Administrator

    Sql Database Administrator In Fort Belvoir, Virginia

    Columbus, OH

    Responsibilities & Qualifications RESPONSIBILITIES Manage the day-to-day operations by monitoring system performance, configuration, maintenance, and repair. Ensure that records of system downtime and equipment inventory are properly maintained. Train staff in how to use software and hardware.(Lenel, AMAG, Honeywell, IQ MultiAccess, Bosch, LG, DAQ Electronics, DEA System SPA, Hirsch Electronics, Valerus, Pelco, IDIS, Panasonic, Axis Communication, GFMS, KeyTrak Guardian, Morse Watchman, Stanley Security Solutions Keystone, and Matrix Key Control) Perform troubleshooting as required. Establish, maintain, and manage user accounts. Install, modify, and maintain systems and utility software. Diagnose and recommend fixes to problems or potential problems with the network and its hardware, software, and systems. Ensure the stable operation of the computer software systems and network connections. Plan, develop, install, configure, maintain, support, and optimize all network software and communication links. Analyze and resolve software program and connectivity issues. Install, configure, and maintain hardware and software. Assist in system design, development, and implementation. REQUIRED QUALIFICATIONS Experience: Seven years of overall professional experience in the systems administration field. Five years of overall experience in Microsoft Windows client and server operating systems. Five years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with the DLA ESS or EKC system. Certifications: DoD Approved 8570 Baseline Certification: Category IAT Level II Milestone Certified Design Engineer (MCDE) Milestone Certified Integration Engineer (MCIE) Lenel Certified Professional (LCP) Education: Bachelor's Degree from an accredited college or university in a related field (engineering and /or systems development) Clearance: Must possess a Secret security clearance Overview We are seeking a Systems Administrator to join our team supporting DLA Integrated Electronic Security Systems (IESS) and Electronic Key Control (EKC). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH Type of environment: Office Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% or less PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret security clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)
    $62k-81k yearly est. Auto-Apply 40d ago
  • Systems Administrator

    Teksynap

    Columbus, OH

    Responsibilities & Qualifications RESPONSIBILITIES Manage the day-to-day operations by monitoring system performance, configuration, maintenance, and repair. Ensure that records of system downtime and equipment inventory are properly maintained. Train staff in how to use software and hardware.(Lenel, AMAG, Honeywell, IQ MultiAccess, Bosch, LG, DAQ Electronics, DEA System SPA, Hirsch Electronics, Valerus, Pelco, IDIS, Panasonic, Axis Communication, GFMS, KeyTrak Guardian, Morse Watchman, Stanley Security Solutions Keystone, and Matrix Key Control) Perform troubleshooting as required. Establish, maintain, and manage user accounts. Install, modify, and maintain systems and utility software. Diagnose and recommend fixes to problems or potential problems with the network and its hardware, software, and systems. Ensure the stable operation of the computer software systems and network connections. Plan, develop, install, configure, maintain, support, and optimize all network software and communication links. Analyze and resolve software program and connectivity issues. Install, configure, and maintain hardware and software. Assist in system design, development, and implementation. REQUIRED QUALIFICATIONS Experience: Seven years of overall professional experience in the systems administration field. Five years of overall experience in Microsoft Windows client and server operating systems. Five years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with the DLA ESS or EKC system. Certifications: DoD Approved 8570 Baseline Certification: Category IAT Level II Milestone Certified Design Engineer (MCDE) Milestone Certified Integration Engineer (MCIE) Lenel Certified Professional (LCP) Education: Bachelor's Degree from an accredited college or university in a related field (engineering and /or systems development) Clearance: Must possess a Secret security clearance Overview We are seeking a Systems Administrator to join our team supporting DLA Integrated Electronic Security Systems (IESS) and Electronic Key Control (EKC). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH Type of environment: Office Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% or less PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret security clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)
    $62k-81k yearly est. Auto-Apply 38d ago
  • Network Administrator

    Govcio

    Columbus, OH

    GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_
    $110k-140k yearly 60d+ ago
  • Field Support Technician

    Astreya 4.3company rating

    New Albany, OH

    The Field Service Technician plays an important role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment. Field Service Technicians are the backbone of front-line user support, ensuring that conference rooms are well-maintained and behind-the-scenes user setups are flawlessly executed. Beyond their technical duties, Field Service Technicians focus on fostering strong relationships with users, understanding their needs, and ensuring their satisfaction.They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience. The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients. Scope: ● Provide end-to-end onsite and remote user support, ensuring high-quality solutions and user experiences. ● Manage inventory, assets, and e-recycling, utilizing data management software for accuracy and workflow efficiency. ● Diagnose hardware issues, support AV equipment, and collaborate across teams to ensure smooth operations and customer satisfaction. Primary Responsibilities: ● User Support: Provide end-to-end onsite and remote user support on service requests raised by clients. Use logic and reasoning to identify alternative solutions, conclusions, or approaches to solving problems and delivering the best possible solutions resulting in a high quality user experience. ● Inventory & Asset Management: Handle inventory and asset management and e-recycling. UtilizeInventory Data management software to maintain inventory accuracy and workflow. Deploy and recover assets and accessories. Assist in Workstation dressing and other asset management racks and locations. ● Hardware Support & Management: Diagnose and resolve hardware issues. Support product lifecycle management activities, tracking and managing inventory, e-recycling of hardware. ● Room & Audio Equipment Support: Support a complex and fast paced environment focused on video conference rooms and ensure audio and visual quality, troubleshooting any issues and requests that may arise. Participate in installing AV equipment and displays. ● Ticket Management: Ensure assigned request tickets for support are prioritized and completed in a timely manner. Handle tasks related to order tracking, hardware deployment, and user setup, which may be tracked through ticketing systems. Use the defined ITSM System to properly manage your work related to defined service activities. ● Issues Escalation: Effectively document and escalate issues which cannot be resolved within the Service Level Agreements (SLAs). Proactively communicate to your supervisor when you encounter errors in documented support procedures. Adhere to incident management, problem management, change management, and knowledge management best practices. ● Collaboration: Participate in cross team/site collaboration used to share service knowledge,isolate potential problems and ensure the consistent delivery of defined service activities.Collaborate within the broader IT customer experience team, as well as extended IT organization to ensure the highest level of customer support and experience. ● Customer Experience: Ensure positive user experience and customer satisfaction through smooth working operations and effective work management. Enable the success of your peers and teammates. ● Complete other duties as assigned. Required Qualifications/Skills: ● High school diploma or general education degree (GED) and 1 to 2 years' related experience and/or training in IT Services; or equivalent combination of education and experience. ● Strong knowledge in policies and procedures related to requested support activities. ● Capable of understanding customer needs and providing a high level of interaction, ensuring customer satisfaction. ● Proactive in mastering all aspects of service delivery processes, communication, and the quality of your work. ● Facilitate and promote a team culture which encourages ownership of team goals, trust, respect, and strong cross collaboration throughout the service program. ● Provide general IT support within a high volume and fast-paced technology environment. ● Possess the ability to assist with a variety of basic technical issues, including but not limited to applications, hardware, mobile technologies. ● Strong working knowledge of Microsoft Windows 11, Mac OS X, Linux Fundamentals, HardwareLevel troubleshooting, Hardware Installation, Upgrades. ● Knowledge of basic functionality and use of various mobile devices (iOS, Android, etc.) ● Knowledge of hardware (desktop/laptop) deployment methods using image deployment tools. ● Ability to quickly diagnose, organize, and prioritize competing deadlines and properly set service expectations with clients. ● Time Management: Must possess strong time management skills to prioritize tasks effectively, meet deadlines, and deliver exceptional customer support Preferred Qualifications: ● Active listening and detail oriented to perform and document your work ● Enjoy working with collaborative individuals and understand that you are in a customer-facing support role. ● Strive to deliver a high quality user support experience. ● Excellent written and verbal communications are second to none. ● Self-motivated and the ability to execute tasks and handle time sensitive situations ● Commitment to excellence Other Requirements: ● This role requires weights of 50lbs/22kg to be regularly lifted ● Strong Communication Skills, Written and Verbal English required. ● This is an office based role, it requires the successful candidate to be on site during working hours. Health & Safety Requirements: ● Must conduct work activities in accordance with all applicable Environmental, Health & Safetyregulations and rules. Additionally, will follow all Astreya's Health & Safety Program, Code of Conduct, and client Health & Safety rules at all times. Salary Range $17.36 - $27.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $17.4-27.4 hourly Auto-Apply 31d ago
  • Security Administrator III

    Sonsoft 3.7company rating

    Marysville, OH

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Responsibilities Be the focal for data loss prevention guidance to business teams - both in terms of technology and data confidentiality. Ensure DLP initiatives are in alignment with global, regional, and local company standards and regulations. Configure, operate, maintain, and troubleshoot endpoint DLP system and client components. Engage with business and system owners to coordinate testing of new or updated endpoint rules and policies. Balance data protection requirements with the needs of the business. Daily Tasks Performed:- Create, test and deploy new access control rules, signatures, and then validate results via post-deployment report Evaluate risk to the company and apply this methodology to active incidents Creates and implements engineering methodologies to monitor operation of IT systems to detect suspicious activity that could indicate attempted or actual data leakage events involving Windows, Email, or mobile platforms. Advanced trouble-shooting skills Experienced design and development; cross systems technical knowledge; subject matter expertise in one or more technical areas; demonstrates knowledge of technologies beyond core focus of initial study Musts:- BA/BS in Information Technology, Computer Science, or related field or equivalent work experience. Understanding of information security subjects. Knowledge of security policies and interprets policies. Understanding of a specific security application or tool and how it works. Proven experience regarding DLP solution architecture, design, and implementation. Recognize the differences and methods to protect data at rest, data in motion and data in use. Knowledge of change control processes and how it works. Knowledge of information security principles, including risk assessment and management, and incident response. Technical proficiency with security related systems and applications, especially: Experience in developing, documenting and maintaining security procedures. Knowledge of network infrastructure, including routers, switches, firewalls, and associated network protocols and concepts. Working technical knowledge of current systems' software, protocols and standards. Strong knowledge of TCP/IP and network administration/protocols. Business Experience 5 to 7 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration Wants Must be able to perform hands-on support for Data Loss Prevention Program (DLP). Primary responsibilities will be to monitor, investigate, analyze both raw and normalized DLP logs, correlate connected sequences of events, detect incidents, reconstructed into timelines for analysis, identify sensitive data leakage activity. Must be able to clearly articulate ideas and solutions during incidents. Work independently and manage time effectively utilizing work and project plans to meet deadlines. Member of the Security Incident Response Team. Knowledge and administrative experience with industry-leading data loss prevention tools. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience within the Information Technologies. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen , Green Card Holder , GC-EAD , H4-EAD & L2-EAD TN can apply. No OPT-EAD, H1B candidates please. Please mention your Visa Status in your email or resume . ** All your information will be kept confidential according to EEO guidelines.
    $66k-87k yearly est. 14h ago
  • Program Administrator 1- 20061603 (Legal)

    Dasstateoh

    Reynoldsburg, OH

    Program Administrator 1- 20061603 (Legal) (2500098U) Organization: CommerceAgency Contact Name and Information: *************************** OR ************Unposting Date: Dec 24, 2025, 11:59:00 PMWork Location: Commerce Tussing Road 6606 Tussing Road Reynoldsburg 43068Primary Location: United States of America-OHIO-Franklin County-Reynoldsburg Compensation: $26.92 per hour Schedule: Full-time Work Hours: 8:00 AM - 5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Program ManagementTechnical Skills: Attorney/Legal, Board and Commission Compliance , Administrative support/services Professional Skills: Attention to Detail, Critical Thinking, Customer Focus Agency OverviewThe Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most.As the state's chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.Commerce is comprised of seven operating divisions and two standalone programs that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and medical marijuana. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.Our Guiding PrinciplesMaking an IMPACT for the customer:InclusiveMotivatedProactiveAccountableCustomer-FocusedTeamworkJob DescriptionThe Division of Industrial Compliance and its associated boards ensure Ohioans are safe in public buildings such as businesses, educational institutions and municipal buildings. This includes drafting and applying the Ohio Building Code; conducting appeal hearings; issuing variances to code requirements; licensing commercial contractors; inspecting boilers, elevators and bedding; and regulating ski tramways. The division has responsibility for portions of the Manufactured Homes Program, and licenses installers and parks. The division also oversees Ohio's minimum wage, prevailing wage and minor labor law programs. Acts as liaison with attorneys, agencies, and internal staff. Manages public records requests and assists with legal processes, filings, and Chapter 119 hearings. Conducts research, drafts contracts, prepares reports, and supports special projects. Handles public inquiries, communications, publications, and presentations. Performs secretarial and clerical tasks such as scheduling, mail processing, file management, transcription, and proofreading. Files administrative rules through state electronic systems. Supports boards/commissions, including serving as secretary for small division boards and backing up the secretary for a department board.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license. -Or completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license. -Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Program ManagementSupplemental InformationApplications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. Application Status: You can check the status of your application online by signing into your profile. Careers to which you've applied will be listed. The application status is shown to the right of the position title and application submission details.The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $26.9 hourly Auto-Apply 22h ago
  • Network Technician Tier 2

    Dataperk

    Columbus, OH

    Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.
    $58k-79k yearly est. 46d ago
  • IT Support Technician

    Versova

    Johnstown, OH

    Job Title: IT Support Technician I Department: Information Technology Reports To: IT Regional Manager Job Type: (Full-time, Part-time, Remote, etc.) Full Time, onsite Travel: minimal between farms Job Summary The IT Support Technician I (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Troubleshoot basic hardware, software, and network issues Provide technical support and training to end-users Manage and maintain technology inventory Implement and monitor security measures Set up and manage user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications High School Diploma, GED, or equivalent experience 0-2 years of relevant experience, preferably in IT technical support Proficiency in computer hardware, software, and networking systems Strong problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Associate's degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
    $31k-53k yearly est. 9h ago
  • Network Administrator

    Opportunities To

    Hilliard, OH

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! MAJOR RESPONSIBILITES: Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations. Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards. Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security. Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems. Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments. Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies. Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability. EDUCATION & EXPERIENCE: Bachelor's degree in computer science, Information Technology, or a related field preferred. 5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments. At least CCNA certification, CCNP preferred Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs). Experience with Sonicwall firewalls Hands-on experience with network monitoring, diagnostics, and management tools Proven expertise in routing, switching, firewall configuration, and wireless networking. Strong analytical and problem-solving skills with keen attention to detail. Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders. PREFERRED EXPERIENCE: Experience with Cisco, Ubiquiti networking products and UniFi Controller software. Experience with Cisco and Ubiquiti wireless configuration and management SAN and backup solution design and implementation Knowledge of PCI security standards Familiarity with F5 load balancers Familiarity with retail IT infrastructure and large-scale multi-site network environments. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $59k-76k yearly est. 60d+ ago
  • Service Administrator -Commercial HVAC

    Accurate Mechanical

    Lancaster, OH

    Full-time Description WHO WE ARE For more than four decades, Accurate Heating, Cooling and Plumbing has been the HVAC contractor of choice for quality-minded customers in Central Ohio. Besides the fact that we have earned a reputation for being the best in the business, our mission statement says it all, “Become the Trusted Comfort Advisor for every Homeowner and Business in Ohio by applying Moral and Ethical business principles.” Our team prides itself on a true dedication to quality and unparalleled customer satisfaction. We don't want to hire for a job; we want to hire for a career. Requirements Commercial HVAC- Service Administrator Accurate Mechanical is looking for a driven Commercial HVAC Service Administrator to support our field technicians and customers by preparing service repair quotes and creating invoices for quoted repairs. The successful candidate will possess the following: Experience in the HVAC industry including familiarity with terminology, parts and vendors preferred. Enjoy working with service technicians to gather necessary information to prepare repair quotes. The ability to prioritize quotes and identify the appropriate urgency of the issue. Enjoy working with customers to answer questions about quotes and invoices to ensure customer satisfaction. The ability to track gained and lost quotes and follow up on quotes until resolution. The ability to establish relationships with suppliers/vendors to source parts as needed. The ability to order parts and coordinate shipping or pickup as needed for the job. Enjoy working in a fast-paced environment. Enjoy researching service issues to resolve parts and invoice questions. Very organized with a strong attention to detail. The ability to work well with a team of CSR's and service technicians. A positive attitude and adaptability, especially in times of a high volume of work. The ability to invoice completed service orders and follow up on past due invoices to ensure receipt by the customer. The ability to process warranty returns Location: This position will support technicians and customers in all Accurate regions but will be based in our Chillicothe office . Hours: This is a full-time position from 8-5 with a 1-hour lunch. Salary: The salary depends on experience. Benefits PTO per Company Policy 6 paid holidays Health, Dental, Vision, STD, Life Insurance 401(k) plan, including company match 125 Plan EQUAL OPPORTUNITY EMPLOYER We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
    $34k-59k yearly est. 60d+ ago

Learn more about associate network administrator jobs