Associate program manager job description

MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE! Events.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

At MedscapeLIVE! you will be responsible for managing project timelines, collaborating with multi-disciplinary work teams

across the organization to enable flawless execution of live events and client satisfaction The applicant should be a

highly organized individual with the ability to prioritize and excel in a deadline-driven environment. The applicant should

also have excellent technical, problem-solving, critical thinking, and conflict resolution skills and be adept at internalizing
and distilling issues and providing real-time guidance to team members. What You'll Do:
Lead virtual conferences, leveraging technical and event expertise to produce high quality, tailored events in various therapeutic areas Manage full-scale, detailed project timeline using an internal project management tool to track project milestones, deliverables, and critical tasks with other departments to ensure projects are delivered on time and within scope Lead weekly status meetings with the core project team throughout the project lifecycle to ensure the project is on track and address areas of concerns on vertical timelines and technical challenges Manage overall customer event experience which may include coordination of content delivery, event production, organizing and building exhibitor/sponsor virtual booths, updating virtual event platforms and scheduling pre-records Responsible for ongoing reporting related to expense reconciliations, and post-event reporting (outcomes, registration, and overall project performance) Keep up-to-date on virtual event technology, and capabilities to assist in new business opportunities and internal training and development
Who You Are:
A person who obtains satisfaction in delivering projects on time and within scope Someone who thrives in leveraging technology to make the job easier Someone who excels at developing and fostering positive working relationships A true team player who jumps in and tackles any tasks Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities Someone who has the ability to work overtime or travel, as needed
Qualifications:
Bachelor degree required 2 years of event or program management experience that includes 1-2 years of experience in virtual events Experience in the healthcare or medical education environment strongly preferred Strong technical knowledge in virtual and streaming platforms Prior working experience in Aventri and Workfront is a plus Experience with internal and external client-facing projects High professionalism, ability to work independently, and easy rapport in building collaborative work relationships Outstanding time management and organizational skills and possess an eye for details Ability to work under tight deadlines in a high pressure environment Excellent verbal communication, writing, and grammar skills

This position is on the Commercial Banking (CB) Learning team and provides project management support for CB Treasury Training. In this role you will find yourself working closely with CB Treasury Services (TS) Product partners and cross line of business partners.
Responsibilities


Support the management of the entire project lifecycle for designated training initiatives Define purpose, roles, tasks, milestones, and deliverables; manage overall project planning Communicate with senior management regarding project progress and decisions; develop effective PowerPoint presentations and project update materials suitable for senior executives Monitor projects on an ongoing basis; evaluate progress, develop issue resolution processes and take appropriate steps for escalation if needed Lead post-implementation review by evaluating project results Identify and recommend best practices and enhancements to be included in standards and procedures for project management Provide analytical support to the CB Learning team related to survey results, training audience, attendance and program metrics Handles all beginning to end logistics for virtual and in-person program events


Qualifications


Experience with project management Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion Liaise with project stakeholders on an ongoing basis; ability to lead and influence project teams Proven ability as a self-starter, detail-oriented, well organized, strong decision-making skills and able to multi-task effectively Excellent written and verbal communication skills Strong PowerPoint (including PitchPro) skills to develop presentations for all levels of management Ability to interpret and analyze data including use of Excel pivot tables and VLOOKUPs Strong SharePoint development and maintenance skills Experience planning both virtual and in-person training programs


Preferred Skills & Experience


Bachelor's Degree preferred Prior experience working with Commercial Banking sub LOBs and front office sales functions and/or cross function support areas a plus Understanding of Payments products and functionality a plus Experience in training and/or readiness activities SharePoint site ownership experience a plus
Experience with virtual meeting platforms such as Zoom and Adobe Connect


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Management Leadership for Tomorrow (MLT) is seeking a highly organized professional with strong program management skills to join our College Programs team. MLT prepares men and women of color to secure high trajectory post-college jobs that deliver economic mobility for their families, and then provides the social capital they need to become high-impact senior leaders who can transform our institutions and vulnerable communities. Spanning college through mid-career, MLT's programs have driven breakthrough results for more than 8,000 underrepresented minorities and 130+ partner organizations including leading corporations, social-sector organizations and universities.

The Associate manages key elements of the programs' daily operations by managing all communication with core constituents - Fellows, MLT colleagues and coaches, and partners; coordinating the application process; and collecting, analyzing, and reporting critical student data related to program outcomes. The position collaborates with a dedicated and diverse program management team to help manage our enterprise systems, plan events, coordinate travel, and process reimbursements.

Program Management Support program and project management initiatives as directed by the Program Manager, and Senior Director Identify day-to-day process issues and act independently to fix them; for more systemic program or technology challenges, suggest tools or recommend improvements to existing program processes and best practices With supervisor oversight, partner with the MLT Events team to manage end-to-end logistics and communication for Career Prep in-person and virtual trainings, events, and webinars including travel coordination and processing reimbursements Facilitate, convene, and coordinate internal meetings from start to finish, including providing accurate and consistent meeting minutes and notes Contribute to the Fellow application review process by thoughtfully reviewing assigned applications, and sharing insights on candidate profiles during the admission discussions

Technology & Data ManagementManage the collection, maintenance, and reporting of all Career Prep program data, including but not limited to participant and alumni records and program outcomes Create and distribute program surveys and assessments pertaining to seminars, events, and program performance Serve as liaison for technology support for Salesforce (including reporting and dashboard creation), Canvas, Asana, Symplicity, QuestionPro, and other platforms Fiercely protect data to ensure participant privacy and adherence to program and organizational best-practices

Relationship Management & CommunicationDevelop a professional brand of excellence and establish honest and meaningful relationships with stakeholders, supervisor(s), and team member(s) Establish and build rapport and positive relationships with program participants, coaches, MLT corporate partners, and internal staff members Develop and manage Career Prep program communications such as newsletters, announcements, and Zoom webinars Respond promptly written and verbal communications to Career Prep fellows regarding program inquiries

Baseline RequirementsBachelor's degree with 2-3 years of relevant corporate, business, or non-profit experience in program management or project management support; relevant startup experience (including internships) also consideredA demonstrated track record of achieving consistent, measurable results in a fast-paced, deadline-driven environment Self-starter with the ability to work independently and as a collaborative team member Acute attention to detail, substantial organization skills, and sensitivity to timelines Demonstrated proficiency in critical thinking, problem solving, and data analysis Coachable and receptive to all forms of feedback from stakeholders, colleagues, and supervisors, and proactive to implement changes Excellent communication skills, including demonstrated experience leading meetings and presenting to internal and external audiences at various organizational levels PowerPoint: Graphs, Charts, Data StorytellingA positive, optimistic, and solutions-focused attitude when faced with changes, set-backs, or ambiguity

Preferred RequirementsDemonstrated ability to multitask with competing priorities Intermediate knowledge and experience in: Excel: Pivot Tables, Vlookups, Countifs, Graphs & ChartsSalesforce: Data Entry, Dashboard, Report development Customer-service experience is a plus

MLT is committed to providing a safe and healthy workplace, and to modeling the highest degree of health standards for our Fellows, our Partners, and the communities we serve. We expect all MLT employees and contractors to be fully vaccinated - including the booster regimen - against the coronavirus (COVID-19), in accordance with ADA accommodations. Visitors to MLT's office in the District of Columbia, Maryland, and Virginia (DMV) locations or remote work sites should also expect to comply with this requirement.
Please apply to a position with MLT ONLY if you are willing and able to prove that you are fully vaccinated against the coronavirus, regardless of work location.