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Associate program manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Angela Sebby Ph.D.,
Dr. Daryl Green
Below we've compiled a list of the most critical associate program manager skills. We ranked the top skills for associate program managers based on the percentage of resumes they appeared on. For example, 14.0% of associate program manager resumes contained project management as a skill. Continue reading to find out what skills an associate program manager needs to be successful in the workplace.

15 associate program manager skills for your resume and career

1. Project Management

Here's how associate program managers use project management:
  • Performed systems engineering, system integration and project management support to Intel Customers.
  • Provide Project Management training classes to several Navy Divisions.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how associate program managers use customer service:
  • Recognized by Regional VP for community service projects and currently achieving platinum status for customer service excellence.
  • Performed administrative and customer service-related duties during summer camp months.

3. Program Management

Here's how associate program managers use program management:
  • Provided various program management support activities to ensure the successful completion of multiple international lab consolidation projects:.
  • Defined annual program management implementation plans.

4. PowerPoint

Here's how associate program managers use powerpoint:
  • Prepared project management documents and PowerPoint presentations to the Program Development Division Director.
  • Generate PowerPoint presentations to teach educators and students about the program curriculum.

5. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how associate program managers use professional development:
  • Developed technology curriculum and taught professional development courses in technology and education.
  • Performed monthly written assignments including: professional development tasks such as Goal-setting, Skills assessment, Resume building, and more.

6. Data Analysis

Here's how associate program managers use data analysis:
  • Developed & implemented training programs in data analysis and problem solving techniques.
  • Performed regional studies and data analysis using tools like DataFerret.

7. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how associate program managers use data collection:
  • Led primary-data collection, database design and marketing strategy development projects as part of client engagements.
  • Conducted statistical analysis, data verification, reviews, and auditing of data collection from participants.

8. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how associate program managers use hr:
  • Lead, design and coordinate a HR train-the-trainer development program to gain facilitation support in our Orientation program.
  • Performed rotations in TPM, Quality, Packaging, Processing, HR, and Warehouse departments.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how associate program managers use data entry:
  • Changed data entry system for future programs.
  • Program Evaluation and Monitoring Performed data entry and management with Salesforce for the evaluations and enrollment forms of over 300 students.

10. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how associate program managers use salesforce:
  • Engage participants in live chats regarding family law and Family Court questions; Enter demographic data into the salesforce software program.
  • Managed member and grant records and disseminate monthly e-newsletters and e-announcements/campaigns using Salesforce and Salsa Labs.

11. Facebook

Here's how associate program managers use facebook:
  • Expanded online presence and reach, more than doubling Facebook and Twitter followers in first month on the job.
  • Facilitated website optimization strategy leveraging social media platforms including Twitter and Facebook.

12. Good Judgment

Here's how associate program managers use good judgment:
  • Evaluate projects and uses good judgment to solve unforeseen problems, set priorities and manage competing demands.
  • Utilized critical thinking, good judgment and decision-making processes to ensure obligations and agreements were met.

13. Customer Satisfaction

Here's how associate program managers use customer satisfaction:
  • Resolve customer disputes and provide customer satisfaction.
  • Awarded Employee of the Quarter in 2012 and earned the SPAWAR Customer Satisfaction Award in 2012.

14. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how associate program managers use business development:
  • Managed and assisted with Program Managers on follow-on business development for assigned programs/customers.
  • Managed the project activities for Engineering, Supply Chain, Quality, Contracts, Business Development, and Facilities teams.

15. SharePoint

Here's how associate program managers use sharepoint:
  • Approve and Dis-approve all Timecard entries via Timesheets, Koniag Time and Attendance Sharepoint 365 Site and Solomon Payroll System.
  • Perform Merger integration SharePoint and Workforce administration operations across programs for all artifacts and legal documentation on the various deals.
top-skills

What skills help Associate Program Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for an associate program manager stand out to employers?

Angela Sebby Ph.D.Angela Sebby Ph.D. LinkedIn profile

Assistant Professor, Western Carolina University

Business, creative, and organizational skills - I would recommend that upcoming graduates are proficient in Word, Excel (highly used), Powerpoint, Outlook (especially how to send meeting requests and calendar organization), TEAMS, Gantt charts for team management, Mindmapping for creativity, and design software. Additionally, I would recommend that they learn how to properly utilize social media for marketing and PR, not just personal posting. Finally, email etiquette would be essential.

What soft skills should all associate program managers possess?

Dr. Daryl GreenDr. Daryl Green LinkedIn profile

Associate Professor of Business, Oklahoma Baptist University

The National Association of Colleges and Employers (NACE) has identified eight competencies associated with career readiness. These soft skills include career management, communication, critical thinking, cultural intelligence, digital literacy, leadership, professionalism, and teamwork. Sadly, most students are not aware of employers' expectation of career readiness competencies. College students who develop these career readiness competencies will be better prepared to compete for future job opportunities.
Do you want to know more?
Read more about what experts have to say about associate program manager

List of associate program manager skills to add to your resume

Associate program manager skills

The most important skills for an associate program manager resume and required skills for an associate program manager to have include:

  • Project Management
  • Customer Service
  • Program Management
  • PowerPoint
  • Professional Development
  • Data Analysis
  • Data Collection
  • HR
  • Data Entry
  • Salesforce
  • Facebook
  • Good Judgment
  • Customer Satisfaction
  • Business Development
  • SharePoint
  • Community Outreach
  • Financial Management
  • Process Improvement
  • Event Planning
  • Lean Six Sigma
  • CPR
  • PMO
  • Technical Assistance
  • QA
  • Sigma
  • Training Programs
  • Community Events
  • Earned Value Management
  • Research Projects
  • Direct Reports
  • Status Reports
  • DOD
  • R
  • Project Budget
  • Executive Management
  • Program Materials
  • Customer Support
  • Social Justice
  • ROI
  • Grants Management
  • Educational Programs
  • Promotional Materials
  • Training Materials
  • Conference Calls
  • Hiv Testing
  • Contract Negotiations
  • Opportunity Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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