What does an associate relations specialist do?
An associate relations specialist is responsible for assisting human resources operations in assisting with employees' needs, resolving their concerns, and improving labor relations within the workplace. Associate relations specialists also help in the recruitment process, developing handbooks and company manuals, processing onboarding operations, and evaluating incident reports of policy violations. They facilitate employee training and programs to maximize efficiency and productivity in operations, as well as disseminating information and announcements from the management across the organization.
Associate relations specialist responsibilities
Here are examples of responsibilities from real associate relations specialist resumes:
- Generate HRIS reports and manage personnel files, management information, and candidate data utilizing standardize reporting systems.
- Educate accounts on hospice services, key indicators, medicare benefits as well as participating in presentations and community education.
- Process payroll for all hotel employees with ADP.
- Leverage entrepreneurial orientation and expertise in government transactions to acquire excellent relationships outside of FEMA.
Associate relations specialist skills and personality traits
We calculated that 29% of Associate Relations Specialists are proficient in Customer Service, CRM, and Human Resources. They’re also known for soft skills such as Organizational skills, Problem-solving skills, and Speaking skills.
We break down the percentage of Associate Relations Specialists that have these skills listed on their resume here:
- Customer Service, 29%
Assured customer service approach to O'Reilly Automotive systems and support services through positive role modeling and active participation.
- CRM, 11%
Maintained internal CRM database including uploading customer information and organizing records.
- Human Resources, 9%
Updated and communicated quarterly balanced scorecard metrics report for human resources to executive management.
- Management System, 7%
Maintain required documentation within case management system, including intake and investigative notes, supporting documents and final reports.
- PowerPoint, 7%
Analyzed business results data and communicated the results using Word documents and PowerPoint presentations for many programs within the organization.
- Salesforce, 4%
Monitored content for campaigns, used tools within Salesforce to develop media lists and track campaign metrics.
Common skills that an associate relations specialist uses to do their job include "customer service," "crm," and "human resources." You can find details on the most important associate relations specialist responsibilities below.
Organizational skills. To carry out their duties, the most important skill for an associate relations specialist to have is organizational skills. Their role and responsibilities require that "public relations specialists are often in charge of managing several events or communications at the same time, which requires excellent skills in coordinating arrangements." Associate relations specialists often use organizational skills in their day-to-day job, as shown by this real resume: "coach leaders & staff to ensure nghs is in compliance with organizational policies, federal and state laws. "
Problem-solving skills. Many associate relations specialist duties rely on problem-solving skills. "public relations specialists sometimes must explain how a company or client is handling sensitive issues," so an associate relations specialist will need this skill often in their role. This resume example is just one of many ways associate relations specialist responsibilities rely on problem-solving skills: "investigated associate concerns and recommended fair resolutions to management consistent with employment laws and company policies. "
Speaking skills. This is an important skill for associate relations specialists to perform their duties. For an example of how associate relations specialist responsibilities depend on this skill, consider that "public relations specialists regularly speak on behalf of clients or their organization." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an associate relations specialist: "responded to eeo charges with position statements and represented the company at mediations. ".
Interpersonal skills. associate relations specialist responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "public relations specialists deal with the public and the media regularly." This resume example shows what associate relations specialists do with interpersonal skills on a typical day: "developed lasting client relationships by applying effective communication and interpersonal skills in resolving problems and responding to customer inquiries. "
Writing skills. Another crucial skill for an associate relations specialist to carry out their responsibilities is "writing skills." A big part of what associate relations specialists relies on this skill, since "public relations specialists must be able to write well-organized and clear press releases, speeches, and social media posts." How this skill relates to associate relations specialist duties can be seen in an example from an associate relations specialist resume snippet: "promoted university through external and internal communications, including writing/editing for press releases, faculty newsletter and alumni magazine. "
The three companies that hire the most associate relations specialists are:
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Compare different associate relations specialists
Associate relations specialist vs. Publicist
Public Relations Supervisors are responsible for implementing the media and public relations strategy of an organization. Their duties include developing public relations campaigns, organize public relations events, assist in emergency response planning, updating documentation, monitoring media, improve management of press office, and manage media databases. They are responsible for assisting with journalistic content writing, refine internal processes, and track public relations activity performance. They help prepare reports as well as undertake competitor and market research.
There are some key differences in the responsibilities of each position. For example, associate relations specialist responsibilities require skills like "customer service," "crm," "human resources," and "management system." Meanwhile a typical publicist has skills in areas such as "press materials," "public relations campaigns," "instagram," and "twitter." This difference in skills reveals the differences in what each career does.
Publicists really shine in the media industry with an average salary of $52,774. Comparatively, associate relations specialists tend to make the most money in the non profits industry with an average salary of $55,352.The education levels that publicists earn slightly differ from associate relations specialists. In particular, publicists are 4.4% less likely to graduate with a Master's Degree than an associate relations specialist. Additionally, they're 1.3% less likely to earn a Doctoral Degree.Associate relations specialist vs. Media coordinator
A media coordinator acts as a communications professional in charge of developing and implementing target communications and advertising for various media platforms. Media coordinators plan, implement, and monitor the social media strategy of an organization. They discern the most successful media outreach and establish advertising partnerships and business deals. They aim to increase their respective companies' brand awareness, strengthen their advertising campaigns, improve their marketing strategies, and increase their sales.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that associate relations specialist responsibilities requires skills like "customer service," "crm," "human resources," and "management system." But a media coordinator might use other skills in their typical duties, such as, "instagram," "twitter," "digital marketing," and "social media marketing."
On average, media coordinators earn a lower salary than associate relations specialists. Some industries support higher salaries in each profession. Interestingly enough, media coordinators earn the most pay in the manufacturing industry with an average salary of $48,229. Whereas associate relations specialists have higher pay in the non profits industry, with an average salary of $55,352.media coordinators earn lower levels of education than associate relations specialists in general. They're 5.0% less likely to graduate with a Master's Degree and 1.3% less likely to earn a Doctoral Degree.Associate relations specialist vs. Communications associate
A communications associate is responsible for assisting with writing and communication projects and tasks within an organization. They are responsible for planning and implementing communication strategies, overseeing the company's media promotion, and editing and proofreading communication materials and texts. As a communications associate, you will be most likely to manage an organization's online presence by developing, updating, or revising its website and creating copy for social media. You also must cultivate and consolidate good media relations, and oversee the company's promotion campaigns and advertising.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from associate relations specialist resumes include skills like "human resources," "management system," "phone calls," and "donor database," whereas a communications associate is more likely to list skills in "patients," "project management," "web content," and "administrative tasks. "
Communications associates earn the best pay in the finance industry, where they command an average salary of $63,395. Associate relations specialists earn the highest pay from the non profits industry, with an average salary of $55,352.communications associates typically earn similar educational levels compared to associate relations specialists. Specifically, they're 0.4% less likely to graduate with a Master's Degree, and 1.1% less likely to earn a Doctoral Degree.Associate relations specialist vs. Publications coordinator
A publications coordinator is responsible for assisting the publishing processes from the drafting to the distribution of materials. Publications coordinators check the accuracy and quality of the content, ensuring that the materials are free from plagiarism and adhere to publishing guidelines and regulations. They also follow publishing deadlines and confirm the submission of all materials in printing. A publication coordinator assists the marketing team in promoting the organization's products by handling and updating social media accounts, as well as searching for the recent trends as an issue for the next publications.
Types of associate relations specialist
Updated January 8, 2025
