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What is an associate retailer and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Daniel Miller Ph.D.
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An associate retailer works in a retail store and assists customers with their purchases. They provide information about products, process transactions, and ensure customer satisfaction. An associate retailer may also be responsible for stocking shelves, maintaining displays, and keeping the store clean and organized. They work closely with other employees and managers to meet sales goals and maintain company standards. An associate retailer plays an important role in ensuring that customers have a positive shopping experience.

What's a day at work look like for an associate retailer?

Daniel Miller Ph.D.Daniel Miller Ph.D. LinkedIn profile

Associate Professor of Religion and Social Thought; Chair, Landmark College

One of the biggest things to understand is that there likely won't be a typical "day at work" post-Covid. That is, organizations will be all over the place with their organizations and structures following the pandemic. While some will likely seek to go back to their pre-Covid organizational and work models, many (maybe most?) will continue to incorporate elements of the structural changes imposed in response to Covid.

This means, in particular, the graduates are likely to encounter at least some positions in which remote working is a constitutive feature of their jobs. This will bring both costs and benefits to grads, and will provide both challenges and opportunities. Graduates will have to have familiarity with the technologies necessary for remote work, collaboration, and communication. Some will have the opportunity to work remotely full-time, or most of the time, which brings with it flexibility but also requires excellent individual time-management skills. The flexibility that comes with remote is also accompanied by the risk of "work creep," which we're all already familiar with from our mobile devices. The breakdown or softening of the boundaries of the traditional 9-5 workday brings with it the risk of increased after-hours and weekend video meetings, increases already-existing expectations that employees will check and respond to work-related emails in off hours, etc.

Many companies will likely also realize (or have already) that they can cut costs by shifting their employees to remote work options, which will be popular with many employees, for the reasons already noted, as well as others. However, I think one significant downside to this is that some costs traditionally incurred by businesses and other organizations will be passed on to employees. Employees will be increasingly responsible for providing adequate internet service, technical hardware, and suitable workspaces, which would traditionally have been provided by employers. I don't think most employers are going to suitably increase wages or otherwise subsidize these new costs passed on to employees (and will use the economic downturn associated with Covid as a reason not to), and many likely will not maintain IT departments or related resources to serve employees. Adding to all of these costs is the fact that, since the passage of the Republican tax bill in 2017, employees cannot deduct non-reimbursed business expenses on their personal taxes. Finally, shifts to increased remote work will continue to exacerbate and extend inequalities have come into stark relief during the Covid crisis, disproportionately affecting women, parents will children, and communities of color negatively.
ScoreAssociate RetailerUS Average
Salary
2.2

Avg. Salary $28,763

Avg. Salary $59,228

Diversity
6.9
Race

American Indian and Alaska Native 0.55%

Asian 6.79%

Black or African American 10.33%

Hispanic or Latino 21.45%

Unknown 5.14%

White 55.73%

Gender

female 64.87%

male 35.13%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
6.2

Stress level is manageable

7.1 - high

Complexity level
4.5

Complexity level is intermediate

7 - challenging

Work life balance
8.5

Work life balance is excellent

6.4 - fair

What are the pros and cons of being an associate retailer?

Pros

  • Potential for advancement within the company

  • Exposure to a variety of products and brands

  • Discount on merchandise

  • Possibility of earning commission or bonuses based on sales performance

  • Experience working in different departments

Cons

  • Low pay and benefits compared to other industries

  • Long hours, including weekends and holidays

  • High pressure to meet sales goals

  • Physical demands of standing for long periods of time, lifting heavy boxes, etc.

  • Monotonous tasks such as restocking shelves or folding clothes

Associate retailer career paths

Key steps to become an associate retailer

  1. Explore associate retailer education requirements

    Most common associate retailer degrees

    High School Diploma

    35.2 %

    Bachelor's

    34.7 %

    Associate

    17.5 %
  2. Start to develop specific associate retailer skills

    SkillsPercentages
    Ladders22.64%
    Sales Floor21.58%
    Loss Prevention13.53%
    Customer Issues10.36%
    PET9.77%
  3. Complete relevant associate retailer training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New associate retailers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an associate retailer based on U.S. Bureau of Labor Statistics data and data from real associate retailer resumes.
  4. Research associate retailer duties and responsibilities

    • Accomplish upselling goals to contribute to company's success.
    • Provide excellent retail customer service; manage stock and inventory; operate POS cash register
    • Provide excellent customer service while upselling promotional products
    • Promote the organization via Facebook, twitter, and blog.
  5. Prepare your associate retailer resume

    When your background is strong enough, you can start writing your associate retailer resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an associate retailer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable associate retailer resume templates

    Build a professional associate retailer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your associate retailer resume.
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  6. Apply for associate retailer jobs

    Now it's time to start searching for an associate retailer job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first associate retailer job

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Average associate retailer salary

The average associate retailer salary in the United States is $28,763 per year or $14 per hour. Associate retailer salaries range between $23,000 and $35,000 per year.

Average associate retailer salary
$28,763 Yearly
$13.83 hourly

What am I worth?

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How do associate retailers rate their job?

3/5

Based on 1 ratings

5 stars

4 stars

3 stars

2 stars

1 star

Associate retailer reviews

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3.0
A zippia user wrote a review on Jun 2021
Pros

I like mostly that I work with team oriented people. Some people that care and will help and that help others whether it's work related or not. That have good employee morale amongst each other not necessarily management but amongst each other.

Cons

Double standards extra work extra tasks that aren't in the job description you're doing assumptions that you know everything you're doing and you know the right way of everything that you're doing even though no one's ever trained you to do what you're doing and what you're doing isn't necessarily in the jobs description for the title for lack of a better word that you actually have


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A zippia user wrote a review on Feb 2020
Pros

The customers

Cons

That the management will not disapplin workers who have their spouses, and children at their job during much of their work shift, or off the clock employees who like to be in the store for hours every day with their family visiting workers who are on shift at the time.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.