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  • Remote Sales & Trading Associate - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $28k-44k yearly est. 26d ago
  • Customer Service Associate (Insurance Industry) Temp to Perm

    Tower Legal Solutions 3.6company rating

    Remote job

    On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity. Position Overview/Summary: As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support. By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization. Description Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday. Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future. Responsibilities / Essential Functions: • Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment • Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call • Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents • Communicate underwriting guidelines to agents • Respond to simple as well as complex billing inquiries from agents and policyholders • Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems • Partner with others within Personal Lines to resolve policy or billing related issues • Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program • Make process improvement recommendations related to procedures, workflows and systems • Participate in special assignments and perform other duties as needed Key Measures of Success: • Motivated by taking full ownership to help others, solve problems and create lasting positive impressions • Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills • Comfortable working in a dynamic and structured call center operations environment • Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles • Thrives in a remote or an in-office working environment Position Requirements: • Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred • Bachelor's degree • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required. • Excellent telephone etiquette and service delivery skills • Strong communication skills and effective listening abilities • Effective organizational and time-management techniques • Exhibit patience and a positive outlook when working with agents and policyholders • Contribute to an environment of collaboration, accountability, respect and empowerment • Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications • Able to commit to the entirety of the virtual training program Physical Demands & Work Environment: • Able to use a personal computer as well as call center software applications and wear a wired headset • Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls • Able to meet performance expectations and internet speed requirements in a dynamic remote work environment If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.
    $29k-36k yearly est. 4d ago
  • Online Shopper - Up to $14.00 / hour, based on experience Hiring Now

    Jerry's Enterprises Inc. 4.5company rating

    Remote job

    Reports to: Online Shopper Lead Classification: Part Time Rate of Pay: Up to $14.00 / hour, based on experience Hours: Sunday - Saturday, varied hours Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Jerry's work perks: Store DiscountEmployee Assistance ProgramsFlexible Schedule Individuals applying for this position should be willing to: Make lasting connections with our customers Ensure customers get the best produce, meat and dairy products available Shop customers' orders and deliver to their cars (may be some heavy lifting-up to 50lbs) Help maintain a clean and safe store Work with the team on all tasks necessary to have an awesome department Be a part of a dedicated team that enjoys their job, arrives promptly for shifts, and works as scheduled Jerry's may give preference to an individual who: Is friendly and outgoing annd promotes customer service for the entire team Knows about timelines, coordinating, and enjoys technology Is motivated to grow their career and continue learning GROW with Jerry's Gain new lifelong skills in customer service Enjoy a Rewarding work environment with a diverse group of coworkers Experience Opportunities for career advancement Maintain a flexible Work schedule Position functions and physical requirements may vary between locations. xevrcyc Frequent: Physical: lifting/carrying to 50lbs.pushing/pulling to 20 force lbs.reaching, standing, and turning Equipment Operation: scanner, register, check approval machine, coupon machine Mental: judgement/decision making, social skills/verbal interaction, memorization, reading, writing and math Occasional: Physical: lifting/carrying over 50 lbs.squatting, stooping/bending, and walking Equipment Operation: calculator Environmental extended exposure to cold temperatures and wet surfaces **FREQUENT: 15% of the work shift or at least ten repetitions per work shift **OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shift Remote working/work at home options are available for this role.
    $14 hourly 1d ago
  • Remote Weekend General Radiologist - Western Colorado Radiologic Associates

    Radiology Partners 4.3company rating

    Remote job

    Western Colorado Radiologic Associates, a dynamic, collegial private practice, seeks a fellowship trained remote general radiologist to join an 11-person group of fellowship trained radiologists. Our growing practice is based at a 310-bed level II trauma center and nearby outpatient imaging center. The ideal candidate will be experienced in general diagnostic radiology. * Remote evening and weekend, excellent work/life balance * Highly Competitive Compensation package with a sign on bonus * Weekends 3pm-7pm MT LOCAL PRACTICE AND COMMUNITY OVERVIEW Grand Junction is an under the radar outdoor recreational mecca on the Western Slope of the Rockies, 25 miles east of the Utah border and halfway between Denver and Salt Lake City. We enjoy great year-round weather and close proximity to world class skiing (Vail, Aspen, Telluride, Steamboat, Crested Butte), mountain and road biking, kayaking, climbing, hunting, and fishing. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Fellows and residents welcome to apply * Board eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology FOR MORE INFORMATION OR TO APPLY: For inquiries about this position, please contact Geri Ferguson at ***************************** or **************. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. Radiology Partners participates in E-verify. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
    $30k-36k yearly est. 34d ago
  • Customer Service ( remote work )

    Path Arc

    Remote job

    We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is coordinate benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 5,000 union associations around Southern California. The role of a customer service representative is to simply educate these members who request information about the benefits that are available to them through their union affiliation. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. EMPLOYMENT TYPE: FULL TIME SALARY RANGE: $45,000 - $75,000 + Weekly Bonus Requirements for consideration: Flexible hours Fluent in English No experience necessary. MUST RESIDE IN CALIFORNIA
    $33k-44k yearly est. Auto-Apply 60d+ ago
  • Remote Customer Service Associate- WFH

    Next Generation Career Coaching

    Remote job

    Are you looking for a rewarding and flexible career opportunity? Want to work from the comfort of your home? Look no further! We are seeking dedicated and motivated independent contractors! Entrepreneurial spirit with at least six months of customer service experience? This role offers the flexibility of hourly pay and the chance to work on your own terms. If you have a passion for delivering excellent customer service and the drive to succeed independently, we want to hear from you! Join us and take the first step towards a rewarding and flexible career. Apply now! Excellent Perks: Create Your Own Schedule - Enjoy the flexibility of creating your work schedule to fit your lifestyle and commitments. This means you will never miss another one of your kids' soccer games or family gathering. Take time off when you feel like it! Work From Home - Skip the commute and work from the comfort of your home, saving time and money. Your lunch is safe in the fridge, and you're saving tons! Free Career Development Services - Receive personalized career coaching to help you leverage your experience with us to advance in your career and explore new opportunities. Free Career Development Services as a partner. Career Certification Vouchers for Top Performers Why us? At Next Generation Career Coaching, what makes us unique is our commitment to assisting individuals and organizations. Our mission is to revamp career development and create a future where everyone has the skills, knowledge, and confidence to thrive in the ever-evolving job market. Additional Benefits: - Ongoing training and skill development programs - Employee recognition and rewards programs - Supportive team environment and regular team-building activities If you're ready to join a dynamic team, make your schedule, and work from home while receiving valuable career coaching, we want to hear from you! Take the first step towards a fulfilling career by applying today. Join us and unlock your potential with our Customer Success Team! Note: Applicants must be at least 18 years old and authorized to work in the USA. At this time, we are not sourcing agents in the following areas: CA, CO, CT, DC, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, WI . Required Skills: Customer Service
    $23k-31k yearly est. 60d+ ago
  • Customer Service Associate (Hybrid Role)

    Agility 360

    Remote job

    Customer Service Associate Agility 360 is searching for an experienced Customer Service Associate for a contract-to-hire position with our client. The ideal candidates will posses a strong background in call center and customer service. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on additional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success Job Responsibilities: Manages inbound inquiries on behalf of client, acting as an extension of our client Acts confidently in their role with little reliance on additional support Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.) Builds product and process knowledge to effectively interact with customers, within business guidelines Identify customers' needs, research client systems, utilize tools to interpret and analyze data Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems) Ability to handle challenging customers effectively Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate Actively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs. Consistently meets or exceeds inquiry response times, some may be required by client contractual service levels May assist with escalated issues per business guidelines Meet personal/team production metrics and quality targets Must adhere to strict schedule and meet attendance guidelines Experience: High school diploma, GED or equivalent is required; bachelor's degree preferred 3+ years previous experience in a customer support role required Tax/banking/mortgage/real estate Industry experience required Passion for service excellence Strong written and verbal communication skills along with excellent customer service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update systems using multiple screens simultaneously Organization and time management skills to operate effectively in a fast paced, high-volume environment. Typing ability of 35wpm+ Demonstrated knowledge of and experience with Microsoft Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail Ability to identify customer issues and identify appropriate tasks Must successfully adhere to schedule, attendance and required deliverables/deadlines. Demonstrates patience and empathy and have the ability to work collaboratively with others Job Details: 3-6 month contract-to-hire role Training Schedule (4 days onsite, 1 day remote) Hybrid Schedule (4 days remote, 1 day onsite) MUST BE AVAILABLE FOR ANY SHIFT BETWEEN 7am - 8pm CST (after training) Location: Irving, TX Hourly pay rate: $18.50 - $19.50 (based on experience)
    $18.5-19.5 hourly 60d+ ago
  • Customer Service Associate - Work From Home

    Spade Recruiting

    Remote job

    Why You'll Thrive in This Role: Unlimited Income Potential Earn generous commissions on every sale (typically 40-50%), with the added bonus of residuals and renewals. The more effort you put in, the more you take home - no cap, no ceiling. No Background in Sales? No Problem. We offer step-by-step remote training to get you up and running - even if you've never worked in insurance or sales before. Work From Anywhere Enjoy total freedom and flexibility with a fully remote position. Design your schedule around your life, not the other way around. Career Growth Built In Ambitious? So are we. We promote from within and provide clear paths to leadership and beyond. Perks That Matter Earn access to health benefits, performance-based travel rewards, and long-term income through renewals. What You'll Be Doing: Educate & Guide - Help families understand their coverage options so they can make informed, confident decisions. Sell With Integrity - Recommend plans that align with each client's real needs - no pressure, no gimmicks. Nurture Client Relationships - Be a reliable, trusted advisor over the long term. Drive Team Success - Share what's working to lift your teammates and improve the customer experience. Who We're Looking For: Self-Starters - You're motivated, goal-oriented, and comfortable working on commission. Strong Communicators - You know how to listen, connect, and explain with clarity. Independent, Yet Team-Oriented - You take initiative, but also enjoy growing with others. Coachable & Curious - You're eager to learn and open to feedback - no prior insurance experience needed. What You'll Walk Away With: Full flexibility and remote independence Weekly pay with monthly bonus opportunities Health coverage and travel perks Residual income and advancement opportunities Want it geared more toward entry-level, career changers, or sales pros? I can tailor it further - just let me know.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Remote Work

    Morphius Corp

    Remote job

    We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate - Work From Home

    Americanome Life Insurance Company

    Remote job

    We're seeking motivated individuals with strong communication and customer service skills to join a well-established supplemental benefits organization that has supported families across North America for more than 65 years. As we continue to grow and expand into new regions, we're looking for dependable Benefits Representatives who are driven, coachable, and excited about long-term career growth. What You'll Do Engage with members who are looking for information about their coverage Provide clear, helpful explanations of available programs and services Answer questions and guide clients through their options professionally Stay up to date on company offerings to provide accurate information Review existing plans to help members identify more cost-effective solutions Maintain detailed records and uphold high standards of service What Makes You a Great Fit Experience in customer service, sales, hospitality, or similar fields Strong communication and relationship-building abilities Organized, reliable, and able to juggle multiple tasks at once Positive attitude with a professional presence Self-starter with the ability to work independently and as part of a team Who We're Looking For Someone who shows initiative and has an entrepreneurial mindset A team player who performs well under pressure and deadlines A confident communicator who enjoys helping people What You'll Receive Comprehensive hands-on training (no prior industry experience required) Weekly compensation with opportunities for bonuses Residual income potential Remote work flexibility Company-sponsored travel incentives Clear advancement pathways and leadership development If you're ready to build a meaningful career and grow with a company that invests in your success, apply today to learn more about this opportunity and see if it's the right fit for you
    $23k-32k yearly est. Auto-Apply 18d ago
  • Hospitality Customer Service - Hotel Reservations (Remote)

    Destination Knot

    Remote job

    Job Title: Hospitality Customer Service - Hotel Reservations (Remote) Company: Destination KnotJob Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail. Position Overview: We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment. Key Responsibilities:Communicate with clients to understand their hotel needs, preferences, and budgets Provide accurate information about hotel options, pricing, and amenities Assist clients with making and managing reservations Maintain accurate records of client interactions and bookings Respond to inquiries promptly and professionally via phone, email, or online platforms Collaborate with team members to ensure client satisfaction Stay current on travel trends, hotel offerings, and industry updates Requirements:Strong communication and customer service skills Friendly, professional demeanor with attention to detail Ability to work independently and manage multiple tasks Basic computer proficiency and reliable internet connection Interest in hospitality, travel, and creating memorable guest experiences Previous experience in customer service, hospitality, or reservations is a plus but not required What We Offer:Flexible, remote work environment Comprehensive training and access to industry tools and booking systems Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks Opportunities for personal and professional growth Ready to provide outstanding service while helping clients book their ideal hotel stays? Apply today and join the Destination Knot team!
    $29k-38k yearly est. Auto-Apply 21d ago
  • Customer Service Associate REMOTE JOB

    The Prestressed Group

    Remote job

    The Prestressed Group are looking for a Customer Service Associate that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Job Duties and Responsibilities: Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Serves customers by providing product and service information and resolving product and service problems. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Requirements 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred Strong customer service and office administrative skills Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly Excellent oral and written communication skills Strong Microsoft Office skills Call Center Customer Service experience Practical knowledge of Superior Customer Service Background working with Inbound Telephone Calls Professional Phone Etiquette experience highly preferred Adeptness in Customer Satisfaction Earlier work involving Answering Multi-Line Phone System Experience with customer invoices Demonstrated knowledge of customer service Customer Account experience preferred Assist Customers experience preferred Comfort and confidence when interacting with internal and external partners and clients/customers Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Benefits The Prestressed Group appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Employee Assistance Plan Employee Referral Program Lucrative commissions and long-term bonus plans Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off 401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
    $28k-37k yearly est. 60d+ ago
  • Customer Service Associate

    Jobs for Humanity

    Remote job

    We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate. This is a one-year contract position with the potential for extension based on performance and business needs. Job Description As a Customer Service Associate, you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a dynamic environment, enjoy engaging with customers, and have strong communication skills, this is the perfect opportunity for you! Qualifications Serve as the primary contact for client inquiries via phone, email, and chat Deliver high-quality customer support with quick and accurate responses Educate clients about our investment options, products, and services Assist with client account management, ensuring accurate records and issue resolution Collaborate with internal teams to enhance client services and communication Additional Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet connection Paid Holidays & PTO: Recharge with standard paid holidays and flexible paid time off Competitive Pay + Bonuses: Unlock extra earning potential through commissions and performance-based bonuses
    $28k-37k yearly est. 60d+ ago
  • Customer Service Associate REMOTE

    Titus Steel

    Remote job

    We are seeking a highly motivated and customer-focused Customer Service Associate to join our dynamic team. As a Customer Service Associate, you will be the primary point of contact for our customers, providing exceptional support and resolving inquiries in a timely and professional manner. You will play a crucial role in ensuring customer satisfaction and building long-term relationships. This role requires excellent communication skills, problem-solving abilities, and a genuine passion for helping others. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a prompt, courteous, and efficient manner. Troubleshoot and resolve customer issues, escalating complex problems to the appropriate department when necessary. Provide accurate and informative responses to customer questions regarding products, services, policies, and procedures. Process orders, returns, and exchanges, ensuring accuracy and adherence to company guidelines. Maintain accurate records of customer interactions and transactions in our CRM system. Identify and escalate potential service issues or trends to management. Actively listen to customer feedback and provide suggestions for improving our products and services. Proactively seek opportunities to enhance the customer experience. Meet or exceed established performance metrics for customer satisfaction, response time, and resolution rate. Stay up-to-date on product knowledge, company policies, and industry trends. Requirements: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. 2 years of experience in a customer service role. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Proficiency in using CRM software (e.g., Salesforce, Zendesk) and other customer service tools. Ability to multi-task, prioritize, and manage time effectively. Ability to remain calm and professional under pressure. Positive attitude and a strong work ethic. Ability to work independently and as part of a team. Why Join Us? At Titus Steel , we believe that our employees are our greatest asset. We offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team, contribute to meaningful projects, and advance your career.
    $24k-32k yearly est. 51d ago
  • Customer Service Telecommute FT/PT

    Career Advancement Group

    Remote job

    US based proven Health and Wellness Compnay is expanding locally and actively seeking upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer support function. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity FT or PT. We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview. Skills Needed: Proficient in MS Office Basic Computer Knowledge and Skills Think Outside The Box Excellent Written and Verbal Communication Skills People Person Coachable Accountable Self-Starter Strong Drive For Success Required Up to Date Computer with High Speed Internet Phone Access
    $23k-32k yearly est. 60d+ ago
  • Customer Service Associate

    Safehavensecure

    Remote job

    At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. Position Summary We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely. In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality. Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data. The ideal candidate will possess excellent organizational skills, attention to detail, and exceptional communication skills. This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated. In this role you will: Participate in training and professional development activities Perform quality assurance to guarantee customer satisfaction Accurately enter account information and customer data into the company's database Answer inbound customer calls and respond to inquiries related to internet and security services and package offerings. Provide detailed information about internet packages, pricing, and available promotions. Assist customers in selecting the most suitable ADT services and internet plan based on their requirements (speed, usage, location, etc.). Assist customer by entering customer personal info and creating ADT profile. Follow up with potential customers as needed to ensure satisfaction and support any issues. Process orders, schedule installations, and provide necessary details regarding service activation. Maintain up-to-date knowledge of current product offerings, promotions, and company policies. Resolve customer inquiries or concerns, escalating issues when necessary to the appropriate department. Meet or exceed department performance expectations. Actively participate in staff development and meetings Work in a positive and collaborative manner with team members Be punctual and maintain a good attendance record Perform additional duties as assigned To be successful in this role, you should have: High school diploma or equivalent Minimum of 2 years of customer service experience Ability to work between the hours of 11am-10pm Monday - Saturday Basic Microsoft Office knowledge Excellent communication and interpersonal skills Ability to work with little supervision and be self-motivated A secure and private location for company equipment Proficient in multitasking and time management Maintain a positive work environment Ability to work in a fast-paced environment Trustworthy and reliable Solution-oriented thinking and a results-driven focus Attention to detail and accuracy Ability to maintain confidentiality Knowledge of internet services and packages is preferred Reliable high-speed internet with a minimum download / upload speed of 500 Mbps to support video conferencing, system tools and call quality. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $24k-32k yearly est. 3d ago
  • Remote Customer Service Associate

    Perunhr

    Remote job

    Who we want: You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client's satisfaction. We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution. Use your great verbal and written communication skills to provide excellent service to our merchants. Basic requirements for consideration: Resume with application High School diploma or GED Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality). Quiet and secure working environment free from background noise and be able to guard client confidential information. Familiarity with computers and internet navigation Internet speed requirements: To test internet speed, visit ***************** and click GO - results will display at the top of the page o Ping less than 50 ms o Download greater than 12.0 Mbps o Upload greater than 2.0 Mbps Preferred qualifications: Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution Strong work tenure with previous roles lasting a year or more
    $24k-32k yearly est. 60d+ ago
  • General Liability Associate

    Wilson Elser-Attorneys

    Remote job

    Job Description Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our General Liability Associate position in our San Diego Office. This position offers a flexible, hybrid or remote working arrangement. The Position This is an excellent opportunity for lawyers with litigation experience who are looking to grow in their careers and take on increased and substantive defense litigation-based responsibilities. Key Responsibilities: Draft pleadings, motions, briefs, legal memoranda, and other legal documents Attend court hearings, depositions, and mediations Collaborate effectively with colleagues across departments and offices, contributing to a cohesive and supportive team environment Independently manage a litigation caseload as part of a team, working cases from beginning to end Communicate with clients and provide status reports Qualifications JD from an ABA accredited law school Admitted to practice in the state of California 2+ years of defense litigation Experience with catastrophic injury, product liability, construction defect, habitability, transportation, or other general liability matters Experience drafting discovery and pretrial motions required Experience cross-examining plaintiffs and other fact witnesses preferred Experience handling court appearances, depositions, and trial experience a plus 2nd chair trial experience a plus Superior analytical skills Strong written and oral communication skills A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range:$135,000-$210,000 USD Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here.
    $26k-37k yearly est. 10d ago
  • Sporting Goods Resale

    Sidelineswap 3.5company rating

    Remote job

    Your MissionMake it easy for athletes and sports families to sell their gear by Hosting pop-up trade-in events throughout your region.Role Description We'll train you to be an expert at running sporting goods trade-in events, including how to set-up events, build relationships with our partners who are hosting the events, buy used sports equipment using our new trade-in value guide and event software, provide great customer experiences, and manage part-time staff members. Most of your event schedule will be planned for you, and as you get more comfortable in your role you'll have an opportunity to plan additional events and buying opportunities. You'll learn to run your own business unit and think like an entrepreneur. In addition to coordinating events, you'll learn to focus on the profitability of your territory by reviewing reports and performance metrics that drive our business results and maximize your income. This is a new business unit for SidelineSwap with lots of opportunities for growth in the years ahead. You'll be joining a growing team of regional coordinators who you'll work with to develop and share best practices. It's an entry-level position great for hard-working college grads, or someone looking to make a career change.All team members receive competitive compensation and bonus opportunities, health benefits, and stock options. About SidelineSwap SidelineSwap is the #1 online marketplace in sports. Since we launched in 2015, more than a million athletes have joined our community to buy and sell their gear and we were recently named one of the fastest-growing marketplaces on Andreessen Horowitz's A16z Top 100 marketplace list (********************************************* small team is fully-remote. We operate in a highly autonomous, yet collaborative environment. And our curiosity inspires us to become better versions of ourselves every day. (Learn more about our company values and how we work.) We recently partnered with leading retailers, like Dick's Sporting Goods, to power the circular economy in sports through our new trade-in program. Our goal is to make it easy for sports families to sell their gear wherever they shop or play.Join us as we empower athletes by increasing access to sports. Competencies for this role Entrepreneurial hustlers. Naturally curious, eager to learn, comfortable thinking on your feet, and approaches all scenarios as a problem-solver. Must operate well under pressure, and be comfortable in fast-paced environments. Highly accountable. Can be counted on to show up on time, be prepared and ready to work hard. Acts like an owner, and has a basic understanding of financial metrics so that you can use data to drive future business decisions. Delivers great customer experiences. Takes pride in going above and beyond to delight customers. Enjoys interacting in-person with customers, building relationships with partners, and motivating part-time staff. Qualifications Demonstrated leadership characteristics (team captains, project management, etc) Nice to have: retail experience, customer service experience, event coordination Valid driver's license Available to work on weekends Company Competencies Excellence. Passion for the craft. Holds a high standard for themselves and those around them. Entrepreneurial. Creative problem solver who constantly seeks ways to innovate/improve on the status quo. Self-starter who can prioritize effectively. Willing to take risks and fail. Intellectually curious about everything they do. Trust. Willing to trust their teammates to do their jobs well. Attempts to see problems from opposing perspectives. Communication. Has strong opinions, loosely held. Effectively communicates opinions. Honest - doesn't beat around the bush when delivering critical feedback and can explain why that feedback is appropriate. Coachable. Willing to be pushed outside their comfort zone. Constantly seeks feedback and takes that feedback well. Always looks for ways to improve based on feedback
    $28k-37k yearly est. 17d ago
  • Hiring again March 2026 - Hotel Business Travel Rate/LNR Shopper

    Hospitality Softnet 3.6company rating

    Remote job

    Company: Hospitality Softnet, Inc. About Us: Since 1994, Hospitality Softnet, Inc. has been a leading name in Mystery Shopping, Teleprospecting, Training, and Intelligence Services. We are proud to be recognized as a top 10 training company by HR Magazine for the past two years. Many of our team members have over 20 years of service, they are basically legends. We are growing again by leaps and bounds post-pandemic and work with some of the biggest companies in the hotel world. We are on a mission to help our clients impress their guests and boost their business. Benefits: Super Flexible Schedule: Work when you want, where you want Impactful Feedback: See the difference your insights make Seasoned Pros: Collaborate with industry veterans Work from Anywhere: Your office is wherever you want it to be No Dress Code: Rock that comfy loungewear No Commute: Save time and money Great for Seasonal Work: Perfect for those looking to earn supplemental income Job Description: Are you a detail-oriented individual with a passion for the hospitality industry? Do you have experience in business travel and rate shopping? If so, we have an exciting opportunity for you to join our team as a Seasonal Hotel Business Travel Rate Shopper. As a Rate Shopper, you will be responsible for evaluating hotel rates and providing valuable insights to our clients. This is a remote position, allowing you to work from the comfort of your own home. How to Apply: Excited to join our team of awesome folks? We can't wait to hear from you. Be sure to attach your resume and get ready for your next great adventure!
    $27k-37k yearly est. Auto-Apply 38d ago

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