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Associate retailer skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Travis Kurowski Ph.D.,
Sonya DiPalma Ph.D.
Associate retailer example skills
Below we've compiled a list of the most critical associate retailer skills. We ranked the top skills for associate retailers based on the percentage of resumes they appeared on. For example, 22.6% of associate retailer resumes contained ladders as a skill. Continue reading to find out what skills an associate retailer needs to be successful in the workplace.

15 associate retailer skills for your resume and career

1. Ladders

Here's how associate retailers use ladders:
  • Demonstrated safety precautions associated with heavy lifting and ladders.
  • Recognized for excellent customer relationship and sales by reaching 1st and 2nd place on top seller list for Little Giant Ladders.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how associate retailers use sales floor:
  • Performed maintenance responsibility on sales floor and stockroom areas.
  • Monitored the sales floor regularly, talking to staff and customers * Dealt with chain sales, as and when required.

3. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how associate retailers use loss prevention:
  • Helped manage inventory by recording data, conducting inventory count and maintaining awareness of potential loss prevention issues and activities.
  • Monitor customer activity with goals of loss prevention and improving product placement.

4. Customer Issues

Here's how associate retailers use customer issues:
  • Maintained appropriate stock levels for inventory and handled customer issues politely and effectively
  • Resolved customer issues in a fast-paced environment while improving their shopping experience.

5. PET

Here's how associate retailers use pet:
  • Assist customers with knowledge that helped them decided on what pet to purchase * Kept animal enclosures clean.
  • Feed and administrated medications to any daycare dog as requested by pet owners.

6. Retail Store

Here's how associate retailers use retail store:
  • Inventory Merchandising Associate - Expected to accurately monitor inventory levels for the retail store and warehouse.
  • Developed and Administered financial record-keeping system for bustling urban vintage retail store using Microsoft Excel.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how associate retailers use customer service:
  • Administered customer service and advisement; managed phone-to-phone customer relations; inventory and audit evaluation; cashier - money management
  • Assist customers; perform customer service duties including register operations, store maintenance, and inventory management

8. ROSS

Here's how associate retailers use ross:
  • Executed all operational best practices according to Ross guidelines.
  • Worked as a retail associate in 2 J.C. Penney Department Stores along with 1 Ross Dress for Less.

9. Basic Math

Here's how associate retailers use basic math:
  • Used basic Math Skills and excellent interpersonal communication-Effectively managed my time and prioritized tasks-Strong product knowledge and understanding of target customers.
  • Processed all kind of transactions at register and applied basic mathematical knowledge to apply non-automatic discount promotions.

10. Math

Here's how associate retailers use math:
  • Exhibited rudimentary math skills and advanced communication skills when efficiently cashiering in a fast paced environment.
  • Advanced math Organization and filing Customer service Problem solving

11. Work Ethic

Here's how associate retailers use work ethic:
  • Hired for seasonal/temporary position, subsequently hired on permanently for reliability and superb skills and work ethic.
  • Demonstrated quality customer service skills while maintaining proper work ethic.

12. Good Time Management

Here's how associate retailers use good time management:
  • Displayed good time management skills.

13. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how associate retailers use pos:
  • Retail duties included stocking shelves, organizing shelves and clothing racks, operating cash register for sales via RetailPRO POS System.
  • Use of POS (Point of Sale) register to assist customers in checking out and applying for Kohl's services.

14. Cleanliness

Here's how associate retailers use cleanliness:
  • Maintained store appearance and cleanliness to ensure positive shopping experiences for customers.
  • Assisted management in maintaining organization and cleanliness of assigned retail areas.

15. Front End

Here's how associate retailers use front end:
  • Provide customer service to all customers at the front end, cashier, stock shelves, clean and recover the store.
  • Front End Supervisor: Manage front end of store, handle customer returns, purchases, and minor complaints and concerns.
top-skills

What skills help Associate Retailers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for an associate retailer stand out to employers?

Travis Kurowski Ph.D.Travis Kurowski Ph.D. LinkedIn profile

Assistant Professor of Creative Writing, Writing Program Lead, York College of Pennsylvania

Honestly, good writing skills are always in high demand. You'll see this in almost every field because at every level of business-from information management to internal communication to engaging customers, clients, and partners-clear, effective communication is critical. Other writing graduate skills that stand out to employers are project management skills, editing; quantitative and qualitative research; and practical design. It's not a technical skill, perhaps, but I can't help note that high up on the lists for almost all employers is creativity, a skill interlaced through many courses in quality writing programs.

What soft skills should all associate retailers possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.
Do you want to know more?
Read more about what experts have to say about associate retailer

List of associate retailer skills to add to your resume

Associate retailer skills

The most important skills for an associate retailer resume and required skills for an associate retailer to have include:

  • Ladders
  • Sales Floor
  • Loss Prevention
  • Customer Issues
  • PET
  • Retail Store
  • Customer Service
  • ROSS
  • Basic Math
  • Math
  • Work Ethic
  • Good Time Management
  • POS
  • Cleanliness
  • Front End
  • Retail Sales
  • Cash Handling
  • Plumbing
  • Retail Environment
  • Multitasking
  • Jewelry
  • Store Management
  • Product Knowledge
  • Highlighted
  • Stock Room
  • Quality Customer Service
  • Stock Shelves
  • Inventory Control
  • Customer Transactions
  • Merchandise Displays
  • Sales Transactions
  • Product Displays
  • Credit Payment
  • Customer Complaints
  • Customer Orders
  • Stock Merchandise
  • Cash Registers
  • Customer Inquiries
  • Excellent Guest
  • Cash Drawers
  • Store Merchandise
  • Store Policies
  • Security Practices
  • Store Displays
  • Exceptional Guest
  • Floor Stock
  • Charge Slips
  • Security Risks
  • Bank Deposits
  • Customer Assistance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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