Keyholder
Associate retailer job in Bluffton, SC
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The Key Holder supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Consistently achieves or exceeds monthly sales and KPI goals
Actively develops new clients by finding new ways to enhance and develop business
Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients
Effectively captures client data for connecting with clients and building relationships
Completes outreach to connect with clients on a regular basis
Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
Upholds all brand values and relationship values
Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
Follows through and accomplishes multiple projects and store priorities in a timely manner
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients
Acts as the manager on duty when scheduled, to support all business functions
Ensures accuracy of all POS procedures
Understands and performs all POS functions accurately, professionally and within Company guidelines
Opens and closes the store - performing all tasks to Company standard and compliance
Resolves client issues and requests in an efficient manner and with a sense of urgency
Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed
Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
Demonstrates high level of quality in work, attendance and appearance
Actively contributes to non-selling activities and loss prevention initiatives
Actively participates in Monthly Touch Bases
Attends all required Store Meetings
Maintains standards of store cleanliness and organization
Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines
Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
Assists to ensure accuracy of Company in store promotions and merchandise markdowns
Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
Assists in maintaining compliance to all Company Policies & Procedures
ADDITIONAL RESPONSIBILITIES:
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
Demonstrates high level of quality work, attendance and appearance
Adheres to all Company Policies & Procedures and Safety Regulations
Adheres to local, state and federal laws
Additional responsibilities assigned by supervisor related to your position/department
Less than 20% travel may be required as necessary
Ability to be flexible and willing to work extended hours when necessary
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
ORGANIZATIONAL RELATIONSHIPS
Interacts with all levels throughout organization including customers, employees and outside vendors
MINIMUM QUALIFICATIONS:
The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.
COMPETENCIES:
Leadership
Motivator
Results Orientated
Communication
Client Focus
Teamwork
Optimistic
Honest and Integrity
Professionalism
Adaptability
Embraces Change
Solutions orientated
Thoroughness
Organization
Education/Experience:
2 - 5 years retail sales experience
Luxury experience preferred
Exemplary selling and clienteling skills
Computer skills: Word, Excel, Microsoft Outlook and POS systems
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Standing, walking and squatting the majority of the works shift
Ability to climb ladders or stairs (depending upon store design)
Required to carry garments and packaging up to 40 pounds
Moderate: Mostly standing, walking, bending, frequent lifting
WORK ENVIRONMENT:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
Majority of shift requires client interaction
Ability to work varied hours: nights, days and weekends to support the business needs
St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.
Key Holder
Associate retailer job in Savannah, GA
All Star Elite is looking for a timely & efficient Key Holder to assist in opening and/or closing shifts, and conduct sales with our Oglethorpe Mall (GA) location.
A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
Key Holder Duties and Responsibilities
A Key Holder needs to carry out a number of duties to excel at their job. These responsibilities include:
Opening and closing the store every day
Managing the store's security alarm system, including ensuring it's in perfect condition, enabling it and disabling it when necessary
Storing and protecting the security alarm codes, changing them when necessary
Making sure that the store is always clean and properly organized
Assisting store cashiers at peak periods
Setting employee schedules
Attending to customer requests or inquiries in the store
Filling in for the store manager when required
Required Qualifications:
1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Ability to work independently and with a team
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Demonstrated timeliness.
Auto-ApplyRetail Key Holder - Savannah Tanger Outlets
Associate retailer job in Pooler, GA
Who We Are
At Grunt Style, what you wear is more than just a necessity, it's about attitude! We have taken the fighting American spirit and instilled it in everything we do. We provide more just than apparel, we bolster a lifestyle. We take pride in Self, Military and Country and we live our values. We are looking for passionate, hard working individuals to join our growing company of nearly 400 veterans and patriots. We are Grunt Style and This We'll Defend.
Summary/Objective
A Retail Keyholder is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, executing business strategies and training new team members.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Deliver excellent customer service to ensure high levels of customer satisfaction.
Assist in managing store inventory.
Train new team members and provide continuing education for staff.
Execute promotional events that are retail store specific.
Organize the retail space so that it is clean and eye catching.
Execute business strategies that will attract new customers.
Protect and train team members to prevent loss.
Other duties.
Competencies
Computer and Tech savvy.
Microsoft Excel or Google Sheets.
Basic Admin skill: printing, scanning, etc.
Communication.
Requirements
Education and Experience
High School Diploma or equivalent qualification.
Bachelor's Degree in Business Admin or related field preferred.
A minimum of 2 years experience working in a retail environment, ideally in a supervisory role.
Excellent communication and interpersonal skills.
Ability to work in a high stress environment.
Excellent organizational and time management skills.
Self motivated.
Ability to read and understand sales data.
Computer skills.
Familiar with Microsoft Excel and/or Google Sheets.
Understand the Grunt Style Brand and Ethos.
Supervisory Responsibility
Train and provide continuous improvement mentorship to team members.
Physical Demands
This is an active position which requires little to no sitting.
Travel
No travel is expected for this position.
EEO Statement
Grunt Style provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Grunt Style complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Campus Retail Associate (Temporary)
Associate retailer job in Savannah, GA
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyRetail Cleaning Associate
Associate retailer job in Savannah, GA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
Supports and responds to all Front End coverage needs
Adheres and upholds merchandising philosophy and signage standards
Initiates and participates in store recovery as needed throughout the day
Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
Communicates accurately and effectively with management and Associates
Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
Participates in safety awareness maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Excellent customer service skills
Able to work a flexible schedule to support business needs
Strong organizational skills with attention to detail
Physical stamina to perform cleaning tasks and run floor buffer and scrubber
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Strong communication skills: verbal and written. Listens and responds appropriately
Capable of lifting heavy objects with or without reasonable accommodation
Standout colleague, working effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8101 Abercorn St Ste G
Location:
USA Marshalls Store 0702 Savannah GAThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Seasonal Retail Sales Associate - Tanger Out Savannah
Associate retailer job in Pooler, GA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment
* Promote loyalty by educating customers about our loyalty programs
* Seek out and engage with customers to drive sales and service using suggestive selling
* Enhance customer experience using all omnichannel offerings
* Be accountable to personal goals which contribute to overall store goals and results
* Support sales floor, fitting room, cash wrap, back of house, as required
* Maintain a neat, clean and organized work center
* Handle all customer interactions and potential issueseturns courteously and professionally
* Execute operational processes effectively and efficiently
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
* Passionate about retail and thrive in a fastpaced environment
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
* Able to utilize retail technology
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Key Holder
Associate retailer job in Savannah, GA
A Spartina 449 Key Holder assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive sales. Other responsibilities include; managing payroll budgets to ensure store's contribution is on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Assists Store Manager in recruiting and hiring appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance. They are required to have prior management retail experience, be able to work nights, weekends and holidays, and have a flexible work schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Be an ambassador for Spartina 449 at all times
Merchandising and Retail Operating Standards
Must exhibit exceptional customer service at all times
Utilize effective interactivity to comfortably connect with our customers, understand their needs and wants
Embraces Spartina 449's core cultures
Responds resourcefully to customer requests and concerns
Processes accurate and efficient sale and return transactions
Understands and utilizes basic selling skills to properly engage and present options to our customer
Creates an inviting environment for customers by maintaining a neat and clean store
Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
Adheres to all company policies procedures & safety standards
Able to multitask on assorted merchandising and sales responsibilities
Performs other related duties as assigned
Supervise employees to complete tasks and achieve goals in the absence of store management.
Manage sales floor and drives retail sales by: addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
Ensure that daily remerchandising process, daily replenishment process, Key Corporate Communications, and store cleanliness standards are properly executed when opening or closing.
Open and closes the store following proper procedures documented in the opening and closing checklist.
Ensure that registers are properly opened and closed, doors are opened and locked and alarms are set correctly.
Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.
Execute management cashier responsibilities such as return, exchange and check approvals, and issue of merchandise vouchers per company policy.
Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.
Stays current and up-to-date on all store systems, product knowledge, and the overall financials of the business.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Skills required:
Able to engage and speak to customers
Able to motivate team members
Lead by example
Able to work a flexible schedule
Learns the Spartina 449 culture and lives the “Brand”
Manager deposit
Computer skills
GREAT EMPLOYEE DISCOUNT!!!!
Reporting to Store Manager
Auto-ApplyKeyholder (P/T), Savannah, GA
Associate retailer job in Savannah, GA
Southern Tide, LLCSavannah, GA
At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.
We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!
Crew Position:
The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise.
Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.
Provide suggestions to management for merchandising which may improve sales.
Build a personal client book.
Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
Use the system effectively to perform the following tasks: routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store.
Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons)
Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management
Operate the store consistently with the prescribed company policies and procedures for the store.
Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.
Safeguard the assets of the store.
Maintain the integrity of the inventory.
Prevent inventory shrink to the extent reasonable and appropriate.
Assist in performing cycle counts, and a year-end comprehensive physical inventory.
Open/close registers and store in the absence of the manager or assistant manager.
What all hands on deck looks like…
Strong attention to detail with proficient communication skills (oral and written)
Appreciate teamwork and interacting with others
Able to multitask and keep everything organized; taking initiative when needed
Enjoy working in a fast-paced environment with minimal supervision or direction
Comfortable being flexible when needing to problem solve
Know the ropes:
High School diploma or GED
2+ years of retail experience
Advanced computer skills, Excel and Word
Bending/stooping/kneeling required
Able to lift up to 50 lbs.
Ability to work varied hours and days including nights, weekends and holidays as needed
This Company is an equal opportunity employer and does not discriminate against qualified applicant based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at **************.
U.S. EEOC: Know Your Rights
Southern Tide participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Please click here to review our Applicant Privacy Policy.
Auto-ApplyKey Holder/Shift Supervisor
Associate retailer job in Savannah, GA
Job Description
Key Holder / Shift Supervisor
Overview: The Key Holder / Shift Supervisor, reporting directly to the General Manager, is responsible for overseeing daily operations, managing non-management staff, and ensuring the smooth and efficient running of the restaurant. In the absence of the General Manager, the Key Holder / Shift Supervisor assumes full responsibility for maintaining operational standards, including adherence to the restaurant's concept, health and safety guidelines, and financial performance metrics.
Key Responsibilities:
Operational Oversight:
Monitor daily restaurant operations to ensure high standards of product quality, customer service, and operational efficiency. Responsibilities include:
Evaluating employee performance and managing staff workload.
Monitoring food and labor costs, sales performance, and budget adherence.
Overseeing food and beverage preparation, inventory management, and presentation standards.
Reviewing Redbook entries and manager's logs to track operational performance.
Ensuring cash handling processes, including voids, comps, and drawer balances, are properly followed.
Health & Safety Compliance:
Conduct regular inspections of restaurant facilities to ensure compliance with health, safety, and sanitation standards.
Staff Management & Development:
Supervise and mentor non-management staff, providing guidance, training, and performance feedback.
Develop work schedules and assign tasks to ensure operational efficiency.
Lead recruitment efforts, including interviewing candidates and facilitating onboarding and training.
Conduct performance evaluations and assist with corrective actions when necessary.
Customer Service & Relations:
Address customer concerns and complaints promptly to ensure customer satisfaction.
Foster positive relationships with customers, staff, vendors, and corporate personnel.
Assist in the resolution of operational issues and respond to inquiries related to food, beverages, and supplies.
Administrative & Reporting Duties:
Maintain accurate records of employee performance, disciplinary actions, and other HR documentation.
Generate regular reports on restaurant performance, staffing levels, and operational issues for management.
Ensure timely and accurate completion of administrative tasks, including scheduling, payroll, and correspondence.
Operational Flexibility & Support:
When necessary, step into roles such as food server, expediter, line cook, busser, or food runner to support restaurant operations.
Oversee the preparation and service of food according to company standards for quality, safety, and presentation.
Compliance & Standards:
Ensure that the restaurant complies with all relevant federal and state regulations, company policies, and industry standards.
Maintain a clean and organized work environment, ensuring that all equipment and supplies are properly stored and maintained.
Other Responsibilities:
Perform other duties as assigned to ensure the smooth operation of the restaurant.
Qualifications:
Minimum of 1 year of relevant experience in a managerial or supervisory role within the hospitality industry.
Strong leadership, interpersonal, and communication skills, with the ability to interact effectively with team members, customers, and vendors.
Fluent in English (both spoken and written).
Professional appearance and customer-friendly demeanor.
Ability to work long hours, including split shifts, as required.
Physical stamina to stand for extended periods and lift up to 25 lbs.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
BENEFITS WE OFFER
• Medical, Dental and Vision Coverage
• Discounted Meals
We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.
Key Holder - #370 Oglethorpe
Associate retailer job in Savannah, GA
KEY HOLDER
Job Benefits:
Hourly wage
401K available
Positive, fun work environment
Job Responsibilities:
Key holders are in charge of:
Assisting the 1
st
assistant and manager with all day-to-day operations of the store
Making sure the floor is properly merchandised with freight to floor within 48 hours
Inventory control and banking responsibilities
Completing all tasks assigned to them, such as, but not limited to:
Housekeeping duties
Stocking and pricing products
Job Requirements:
Must be a great salesperson
Ability to work a flexible schedule and have dependable transportation
Possess a personality that supports efficiency and a
can do
attitude.
Earthbound Trading Company is an Equal Opportunity Employer and E-Verify participant
Auto-ApplySales Associate
Associate retailer job in Savannah, GA
31338 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 053
Rack Room Shoes 053
Pay Range: 11
Savannah Centre
7400 Abercorn St., Unit 16
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Savannah, Georgia US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Key Holder
Associate retailer job in Beaufort, SC
Is health and wellness important to you? Do you like to take on leadership roles and want to align yourself to a company with like-minded individuals who strive to be their best-self (however they define it)?
The Vitamin Shoppe is looking for a Key Holder to help customers be their best-selves.
You'll help us build loyalty and long-lasting relationships with our customers while creating an easy, personalized shopping experience.
Responsibilities
At The Vitamin Shoppe you will….
Act as a direct support for your Management Team- executing with excellence.
Achieve and exceed daily sales and productivity goals- while supporting others as they do the same.
Work with integrity; act as Manager On Duty in absence of Store Manager / Assistant Manager.
Efficiently process customer transactions, merchandise shelves and price products accordingly.
Master product knowledge by participating in continuous learning activities.
Collaborate with an amazing team of Health Enthusiasts (yeah, that's what we call folks who work with us).
Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly.
Be willing to perform additional duties as required.
Who You are….
Enthusiasm and ability to effectively engage customers and Health Enthusiasts
A passion for the health & wellness industry
The Perks:
Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts
“VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe -earn free gift cards on a quarterly basis!
A competitive monthly bonus / incentive program
A 401(k) Retirement Plan
A generous Health Enthusiast discount
Transportation/Commuter Benefits
Nationwide gym and insurance discounts
Nationwide Pet Insurance
Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more!
Paid time off
Professional growth opportunities
Qualifications
What we are looking for…
A high school diploma, GED, or equivalent combination of experience/instruction
Ability to work a flexible schedule (i.e. Holidays, weekends, locations) depending on business needs
Demonstrate basic technology skills (e.g., point of sale systems, mobile devices, basic troubleshooting) or a willingness to learn and adapt as a key function of the role.
Who We Are:
The Vitamin Shoppe is the authority… We're a destination and a resource for so much more than just vitamins. We help people become their best selves-however they define it.
You ready?! If so, let's do this!
Equal Opportunity Policy
The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.
Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.
Auto-ApplyKey Holder
Associate retailer job in Pooler, GA
All Star Elite is looking for a timely & efficient Key Holder to assist in opening and/or closing shifts, and conduct sales with our Tanger Savannah Outlets (GA) location.
A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
Key Holder Duties and Responsibilities
A Key Holder needs to carry out a number of duties to excel at their job. These responsibilities include:
Opening and closing the store every day
Managing the store's security alarm system, including ensuring it's in perfect condition, enabling it and disabling it when necessary
Storing and protecting the security alarm codes, changing them when necessary
Making sure that the store is always clean and properly organized
Assisting store cashiers at peak periods
Setting employee schedules
Attending to customer requests or inquiries in the store
Filling in for the store manager when required
Required Qualifications:
1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Ability to work independently and with a team
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Demonstrated timeliness.
Auto-ApplyRetail Cleaning Associate
Associate retailer job in Savannah, GA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
Supports and responds to all Front End coverage needs
Adheres and upholds merchandising philosophy and signage standards
Initiates and participates in store recovery as needed throughout the day
Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
Communicates accurately and effectively with management and Associates
Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
Participates in safety awareness maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Excellent customer service skills
Able to work a flexible schedule to support business needs
Strong organizational skills with attention to detail
Physical stamina to perform cleaning tasks and run floor buffer and scrubber
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Strong communication skills: verbal and written. Listens and responds appropriately
Capable of lifting heavy objects with or without reasonable accommodation
Standout colleague, working effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
8101 Abercorn St Ste G
Location:
USA Marshalls Store 0702 Savannah GAThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Retail Sales Associate - Savannah Tanger Outlets
Associate retailer job in Pooler, GA
Who We Are
At Grunt Style, what you wear is more than just a necessity, it's about attitude! We have taken the fighting American spirit and instilled it in everything we do. We provide more just than apparel, we bolster a lifestyle. We take pride in Self, Military and Country and we live our values. We are looking for passionate, hard working individuals to join our growing company of over 400 veterans and patriots. We are Grunt Style and This We'll Defend.
Summary/Objective
Grunt Style is looking for a Retail Sales Associate to join our team. Part-time positions are available. In this role you will engage with customers, process payments, organize and stock the sales floor and provide an overall positive shopping experience to customers.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Engage with customers as they enter the store.
Follow through on an exceptional customer experience by presenting customers with product promotions, new arrivals and sale opportunities as identified through conversation.
Create a positive and upbeat environment for customers to shop and buy from.
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
Offer help and provide direct assistance to customers.
Drives sales through engagement of customers, suggestive selling, and product knowledge.
Be enthusiastic and informative about all Grunt Style products.
Work as a team to achieve sales goals.
Help organize shipment, back stock and replenishment.
Maintain all visual standards and expectations.
Process purchase orders, returns and exchanges through POS.
Take direction from and report to assigned supervisor.
Other duties.
Competencies
Teamwork Oriented.
Creativity and strong problem-solving skills.
Exceptional interpersonal and written and verbal communication skills.
Strong task and time Management.
Results Driven, Self-Motivated.
Requirements
Education/Experience/Qualifications:
High School Diploma or equivalent.
Veteran Preferred.
Work Environment
Fast paced, high pressure. Must be willing to have a flexible schedule if needed by management or if the project calls for a different schedule.
Physical Demands
This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching and going up and down ladders.
Position Type/Expected Hours of Work
Available to working a variety of hours, which may include early mornings, evenings, and weekends.
Travel
No travel is required.
EEO Statement
Grunt Style provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Grunt Style complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Retail Sales Associate - Tanger Out Savannah
Associate retailer job in Pooler, GA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment.
* Promote loyalty by educating customers about our loyalty programs.
* Seek out and engage with customers to drive sales and service using suggestive selling.
* Enhance customer experience using all omnichannel offerings.
* Be accountable to personal goals which contribute to overall store goals and results.
* Support sales floor, fitting room, cash wrap, back of house, as required.
* Maintain a neat, clean and organized work center.
* Handle all customer interactions and potential issueseturns courteously and professionally.
* Execute operational processes effectively and efficiently.
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
* Passionate about retail and thrive in a fastpaced environment.
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology.
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Key Holder - #373 Little Savannah
Associate retailer job in Savannah, GA
KEY HOLDER
Job Benefits:
Hourly wage
401K available
Positive, fun work environment
Job Responsibilities:
Key holders are in charge of:
Assisting the 1
st
assistant and manager with all day-to-day operations of the store
Making sure the floor is properly merchandised with freight to floor within 48 hours
Inventory control and banking responsibilities
Completing all tasks assigned to them, such as, but not limited to:
Housekeeping duties
Stocking and pricing products
Job Requirements:
Must be a great salesperson
Ability to work a flexible schedule and have dependable transportation
Possess a personality that supports efficiency and a
can do
attitude.
Earthbound Trading Company is an Equal Opportunity Employer and E-Verify participant
Auto-ApplyKey Holder
Associate retailer job in Pooler, GA
A Spartina 449 Key Holder assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive sales. Other responsibilities include; managing payroll budgets to ensure store's contribution is on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Assists Store Manager in recruiting and hiring appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance. They are required to have prior management retail experience, be able to work nights, weekends and holidays, and have a flexible work schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Be an ambassador for Spartina 449 at all times
Merchandising and Retail Operating Standards
Must exhibit exceptional customer service at all times
Utilize effective interactivity to comfortably connect with our customers, understand their needs and wants
Embraces Spartina 449's core cultures
Responds resourcefully to customer requests and concerns
Processes accurate and efficient sale and return transactions
Understands and utilizes basic selling skills to properly engage and present options to our customer
Creates an inviting environment for customers by maintaining a neat and clean store
Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
Adheres to all company policies procedures & safety standards
Able to multitask on assorted merchandising and sales responsibilities
Performs other related duties as assigned
Supervise employees to complete tasks and achieve goals in the absence of store management.
Manage sales floor and drives retail sales by: addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
Ensure that daily remerchandising process, daily replenishment process, Key Corporate Communications, and store cleanliness standards are properly executed when opening or closing.
Open and closes the store following proper procedures documented in the opening and closing checklist.
Ensure that registers are properly opened and closed, doors are opened and locked and alarms are set correctly.
Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.
Execute management cashier responsibilities such as return, exchange and check approvals, and issue of merchandise vouchers per company policy.
Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.
Stays current and up-to-date on all store systems, product knowledge, and the overall financials of the business.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Skills required:
Able to engage and speak to customers
Able to motivate team members
Lead by example
Able to work a flexible schedule
Learns the Spartina 449 culture and lives the “Brand”
Manager deposit
Computer skills
GREAT EMPLOYEE DISCOUNT!!!!
Reporting to Store Manager
Auto-ApplySales Associate
Associate retailer job in Pooler, GA
31410 Part Time Off Broadway Shoe Warehouse Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 3117
Rack Room Shoes 3117
Pay Range:
Tanger Outlets - Pooler
200 Tanger Outlet Blvd Suite 645
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Pooler, Georgia US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Key Holder/Shift Supervisor
Associate retailer job in Hinesville, GA
Job Description
Key Holder / Shift Supervisor
Overview: The Key Holder / Shift Supervisor, reporting directly to the General Manager, is responsible for overseeing daily operations, managing non-management staff, and ensuring the smooth and efficient running of the restaurant. In the absence of the General Manager, the Key Holder / Shift Supervisor assumes full responsibility for maintaining operational standards, including adherence to the restaurant's concept, health and safety guidelines, and financial performance metrics.
Key Responsibilities:
Operational Oversight:
Monitor daily restaurant operations to ensure high standards of product quality, customer service, and operational efficiency. Responsibilities include:
Evaluating employee performance and managing staff workload.
Monitoring food and labor costs, sales performance, and budget adherence.
Overseeing food and beverage preparation, inventory management, and presentation standards.
Reviewing Redbook entries and manager's logs to track operational performance.
Ensuring cash handling processes, including voids, comps, and drawer balances, are properly followed.
Health & Safety Compliance:
Conduct regular inspections of restaurant facilities to ensure compliance with health, safety, and sanitation standards.
Staff Management & Development:
Supervise and mentor non-management staff, providing guidance, training, and performance feedback.
Develop work schedules and assign tasks to ensure operational efficiency.
Lead recruitment efforts, including interviewing candidates and facilitating onboarding and training.
Conduct performance evaluations and assist with corrective actions when necessary.
Customer Service & Relations:
Address customer concerns and complaints promptly to ensure customer satisfaction.
Foster positive relationships with customers, staff, vendors, and corporate personnel.
Assist in the resolution of operational issues and respond to inquiries related to food, beverages, and supplies.
Administrative & Reporting Duties:
Maintain accurate records of employee performance, disciplinary actions, and other HR documentation.
Generate regular reports on restaurant performance, staffing levels, and operational issues for management.
Ensure timely and accurate completion of administrative tasks, including scheduling, payroll, and correspondence.
Operational Flexibility & Support:
When necessary, step into roles such as food server, expediter, line cook, busser, or food runner to support restaurant operations.
Oversee the preparation and service of food according to company standards for quality, safety, and presentation.
Compliance & Standards:
Ensure that the restaurant complies with all relevant federal and state regulations, company policies, and industry standards.
Maintain a clean and organized work environment, ensuring that all equipment and supplies are properly stored and maintained.
Other Responsibilities:
Perform other duties as assigned to ensure the smooth operation of the restaurant.
Qualifications:
Minimum of 1 year of relevant experience in a managerial or supervisory role within the hospitality industry.
Strong leadership, interpersonal, and communication skills, with the ability to interact effectively with team members, customers, and vendors.
Fluent in English (both spoken and written).
Professional appearance and customer-friendly demeanor.
Ability to work long hours, including split shifts, as required.
Physical stamina to stand for extended periods and lift up to 25 lbs.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
BENEFITS WE OFFER
• Medical, Dental and Vision Coverage
• Discounted Meals
We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.