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Become An Associate Spa Director

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Working As An Associate Spa Director

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does An Associate Spa Director Do At Marriott

* Greet and escort guests to rooms.
* Open doors and assist guests/visitors entering and leaving property.
* Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
* Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
* Transport guest luggage to and from guest rooms and/or designated bell area.
* Assist with luggage storage and retrieval.
* Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
* Supply guests with directions.
* Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
* Communicate parking procedures to guests/visitors.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information; protect company assets.
* Support all co-workers and treat them with dignity and respect.
* Support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
* Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
* Read and visually verify information in a variety of formats (e. g., small print).
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Move over sloping, uneven, or slippery surfaces and steps.
* Move up and down stairs and/or service ramps.
* Welcome and acknowledge all guests according to company standards.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Maintain awareness of undesirable persons on property premises.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002IWQ Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, HI or local

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How To Become An Associate Spa Director

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Associate Spa Director jobs

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Associate Spa Director Typical Career Paths

Associate Spa Director Demographics

Gender

  • Female

    89.5%
  • Male

    9.6%
  • Unknown

    0.9%

Ethnicity

  • White

    79.2%
  • Hispanic or Latino

    13.2%
  • Asian

    4.9%
  • Unknown

    2.4%
  • Black or African American

    0.3%
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Languages Spoken

  • Spanish

    75.0%
  • Swedish

    25.0%

Associate Spa Director

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Associate Spa Director Education

Associate Spa Director

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Top Skills for An Associate Spa Director

CustomerServiceIssuesPhoneCallsMembershipSalesAppointmentBookSchedulingAppointmentsGiftCardsMillenniumSoftwareFrontDeskSpaServicesDataEntryMassageTherapyRetailProductsGreetingClientsNewClientsClientRecordsSpaMembershipsReceptionAreaAppointmentConfirmationCallsStoneLifestyleProgramMillenium

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Top Associate Spa Director Skills

  1. Customer Service Issues
  2. Phone Calls
  3. Membership Sales
You can check out examples of real life uses of top skills on resumes here:
  • Answered all phone calls including taking massages, forwarding calls, answering customer questions and providing information on services and policies.
  • Schedule appointments for company services, balance appointment book so employees can work shifts and have timely breaks.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Answer phones, respond to inquiries, book appointments, and sell memberships, gift cards and upgrades.
  • Used Millennium software to book appointments, track inventory, sales, and document client personal information and medical history.

Top Associate Spa Director Employers

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