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Top 50 Associate Specialist Skills

Below we've compiled a list of the most important skills for an Associate Specialist. We ranked the top skills based on the percentage of Associate Specialist resumes they appeared on. For example, 17.8% of Associate Specialist resumes contained Customer Service as a skill. Let's find out what skills an Associate Specialist actually needs in order to be successful in the workplace.

These are the most important skills for an Associate Specialist:

1. Customer Service

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high Demand
Here's how Customer Service is used in Associate Specialist jobs:
  • Provide high-quality customer service and accurate information to Medicare beneficiaries.
  • Deliver exemplary customer service through strong ownership and professionalism.
  • Provided excellent customer service to customers.
  • Provided an excellent customer service.
  • Interacted with various departments, including compliance, licensing, customer service, reconciliation and our clearing firm National Financial Services.
  • Accepted inbound customer service calls from both consumers and providers regarding Medicare claims, use and billing.
  • Adapted quickly to changes/inquiries while working on the floor as well as in the customer service area.
  • Supplied customers with exceptional and friendly customer service regarding the care and well-being of their pets.
  • Trained new employees on company customer service policies and service level standards.
  • Earned Customer Service Representative of the month in year 2004 and 2006.
  • Account maintenance, customer service, data entry, etc.
  • Provided customer service, landscaping ideas, and answered questions.
  • Received customer service award for two years.
  • Ship product for clients and customer service.
  • Researched and analyze customer service calls.
  • Completed 3 customer service courses internally.
  • Guide and coach Customer Service Representatives to research and locate answers to their questions by using CCO specific tools (i.e.
  • Demonstrated excellent customer service as shown by the receipt of a "Above and Beyond Award" received from management.
  • Lead to department manager Organize and stock women's denim department Cashier Customer Service
  • Provide Customer Service Cashier Provide Customer Service Cashier Sales Associate Stocking freight Unloading trucks

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2 Customer Service Jobs

No jobs at selected location

2. Processing Procedures

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high Demand

3. Phone Calls

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high Demand
Here's how Phone Calls is used in Associate Specialist jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Take inbound phone calls for Federal Student Aid Information Center.
  • Provide customer service, answering phone calls and email.

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4. Financial Statements

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high Demand
Here's how Financial Statements is used in Associate Specialist jobs:
  • Analyzed middle market corporate financial statements.

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5. Medicare

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high Demand
Here's how Medicare is used in Associate Specialist jobs:
  • Answer incoming questions from Beneficiaries regarding all aspects of Medicare insurance
  • Provide general Medicare claims information including appropriate transfers and referrals.
  • Give general information about Medicare for possible beneficiaries.
  • Ordered replacement Medicare cards and entitlement letters.
  • Provided Medicare Beneficiaries health coverage information.
  • Handle and receive Inbound and Outbound high volume calls for Medicare beneficiaries and Affordable Care Act Consumers.
  • Assisted Medicare Beneficiaries with enrollments, claims, general insurance issues and concerns from customers.
  • Compared different Medicare plans with Beneficiaries and enroll them in their plan of choice.
  • Answer inbound calls for 1-800-Medicare beneficiaries in a secure call center environment.
  • Provide Medicare Secondary Payer information with the appropriate referrals and fulfillment's.
  • Take incoming calls daily assisting with medicare, claim and enrollment questions
  • Review and answer beneficiaries' Medicare questions concerning claims and benefits.
  • Performed in General Medicare Tier I and Claim A/B roles.
  • Helped locate Medicare providers and suppliers for the beneficiaries.
  • Help beneficiaries understand their coverage and options with Medicare.
  • Handle and receive Inbound calls for Medicare beneficiaries.
  • Provide information on general topics on Medicare Advantage and Medigap questions.
  • Provide information on general Medicare eligibility and information (e.g.
  • Used pre-scripted responses, which must be read verbatim; to provide information regarding Medicare insurance.
  • Answer questions in regards to Medicare bills and statements.

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6. Privacy Rules

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high Demand

7. Data Entry

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high Demand
Here's how Data Entry is used in Associate Specialist jobs:
  • Processed registry participant enrollments, created and monitored participant invoices, data entry, filing and drafted correspondence.
  • Assisted with mail, emails, faxes, data entry, imaging/scanning documents, filing records and daily production reports.
  • Perform data entry and database review on various products.
  • Performed data entry tasks with Microsoft Word and Excel.
  • Provide data entry and review as required.
  • Utilize Microsoft Office with data entry/ filing, analyzing, and processing monthly expenses.

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8. Knowledgeable Responses

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high Demand
Here's how Knowledgeable Responses is used in Associate Specialist jobs:
  • Provide knowledgeable responses to telephone inquiries in a courteous and professional manner Selling a variety of money saving programs.
  • Provided knowledgeable responses to inquiries by phone, web chat and email.
  • Provide knowledgeable responses to telephone inquiries in a courteous and professional manner.

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9. Health Care

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high Demand
Here's how Health Care is used in Associate Specialist jobs:
  • Provided knowledgeable health care information to the public.

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1 Health Care Jobs

No jobs at selected location

10. Technical Support

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high Demand
Here's how Technical Support is used in Associate Specialist jobs:
  • Interpreted engineering drawings and specifications and provided technical support to the manufacturing departments.
  • Provided technical support to consumers who independently completed applications.
  • Demonstrated effective and consistent technical support.
  • Provided technical support to the Customer Service Coordinators, Clients, and other internal departments.
  • Evaluated and resolve incoming sales leads and requests for technical support.
  • General information center that handled Technical Support for FAFSA.

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1 Technical Support Jobs

No jobs at selected location

11. Marketplace

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high Demand
Here's how Marketplace is used in Associate Specialist jobs:
  • Review and answer consumers Marketplace questions concerning enrollment benefits.
  • Identified and tracked all unlisted vacant industrial land within the Ontario Airport Marketplace for potential development.
  • Created and distributed new Health Insurance Marketplace Exchange Notice to employees.
  • Performed insurance enrollments for Marketplace/Affordable Care Act plans and dental plans.
  • Enroll beneficiaries in health insurance and dental plans in the Marketplace.
  • Enroll callers in Medicare Prescription Drug and Medicare Advantage Plans / Marketplace Healthcare plans.

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12. Hipaa

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high Demand
Here's how Hipaa is used in Associate Specialist jobs:
  • Adhere to Privacy Act and Health Insurance Portability & Accountability Act (HIPAA) requirements.
  • Comply with HIPAA law and regulations to protect client confidential information.
  • Adhere to HIPAA/Privacy Act rules and regulations.
  • United States Adhere to HIPAA guide lines to protect clients confidentially.

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13. Project Management

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high Demand
Here's how Project Management is used in Associate Specialist jobs:
  • Created progress curves to assist project management to track the progress in the different departments of the project.

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3 Project Management Jobs

No jobs at selected location

14. HR

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high Demand
Here's how HR is used in Associate Specialist jobs:
  • Responded to internal and external customer inquiries for toxicology data and/or questions regarding MSDS and/or label warnings/phrases.
  • Processed endorsements and transactions through account management system.
  • Resolved and provided follow-up with internal/external customers through email, phone or fax in order to confirm 100% successful resolution.
  • Create HR policies and procedures as well as audit group benefits databases for accuracy of benefit information and ensure employee eligibility.
  • Analyzed and audit monthly profit and lost margins on each transaction through investigation by using oracle database applications.
  • Achieved strong referrals and listings by actively building our brand through attention to relationship building and technical support.
  • Developed and implement employee benefit programs at multiple hospital sites through the Corporate Office totaling 28,000 employees.
  • Advertise and promote the LexisNexis product and tools through the use of electronic and social media.
  • Source and secure new listings through relentless cold-calling efforts and excellent presentation skills.
  • Ensured the development and completion of job progress milestones through scheduling.
  • Supported Pension & Thrift financial applications which interfaced with the Web.
  • Authored section 11 phrases for MSDS's.
  • Maintain excellent service and satisfaction throughout process.
  • Directed evolution of AAV for gene targeting to brain tissues through increasing degree of retrograde transport in vivo.
  • Provide support and communicate with hiring managers and upper management as candidates move through the recruitment process.
  • Maintain Fidelity's mutual funds through transactional accounting, daily activity processing, and client interaction.
  • Resolve trades that settle thru DTC to ensure both sides agree with all trade information.
  • Provided database training to end-users through formal presentations, roundtable discussions, and one-on-one sessions.
  • Obtained seven listings valued at $12M+ Successfully closed property deals through strategic negotiations
  • Performed production scale chromatography purification of recombinant human Erythropoietin (r-HuEPO).

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9 HR Jobs

No jobs at selected location

15. FDA

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average Demand
Here's how FDA is used in Associate Specialist jobs:
  • Performed and participated in the interdepartmental audit, FDA preparation audit, Quality monitoring and external audits.
  • Managed FDA regulated products requirements for ISO2000 quality assurance.
  • Comply with Standard Operating Procedures (SOP), Good Manufacturing Practices (GMP) and other strict FDA pharmaceutical regulations.
  • Trained in audit response and procedures for internal audits, ISO, FDA, and other regulatory bodies.
  • Adhered to FDA Regulations, GMP, ISO, and other Department procedures and Manufacturing directions.
  • Experienced with direct FDA interaction on in-process testing as part of the audit.
  • Managed SAP canned queries to track orders, FDA products and inventory.
  • Recommended FDA, OSHA business processes for new and existing product implementations.
  • Comply with FDA regulations and Good Manufacturing Practices.
  • Executed GCP inspection as FDA officers and provided GCP inspection trainings.
  • Review complaint files to determine if MDR reportable to FDA.
  • Excuted GCP inspection as FDA officers.
  • Process reportable complaint files ensuring they are complete and complaint per our SOPs, FDA and ISO 13485 regulations.

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16. Oversaw

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average Demand
Here's how Oversaw is used in Associate Specialist jobs:
  • Provided appropriate reporting and transaction information and oversaw the maintenance of SAP and other weekly downloads of the payroll systems.
  • Drafted responses for and oversaw timely completion of RFI/RFPs and due diligence questionnaires.

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17. Escalate

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average Demand
Here's how Escalate is used in Associate Specialist jobs:
  • Monitor and identify potential suspicious transaction activity and report/escalate in accordance to company policy.
  • Resolved escalated customer issues and disputes.
  • Identify and organize tickets according to priority, escalate problems and contact tier two groups as appropriate.
  • Escalate customer concerns and issues to the Advance Resolution Center for further research and resolution.
  • Assist consumers with applications and escalate any plan discrepancies to the Health Care Provider.
  • Assisted borrowers in the Advanced Resolution Group for escalated issues, or situations.
  • Escalate as necessary * Certified with State Streets Regulatory and Compliance Training.
  • Resolve issues if appropriate or escalate ticket to applicable Tier2 Support Group.
  • Escalate urgent and complex issues to various government entities and contractors.
  • Work with Specialist/Analyst to escalate issues as appropriate.
  • Managed product complaints from all sources Determined complaint severity and escalated case to formal investigation as required.
  • Escalated any issues Fee calculation of monthly expense Allocation of monthly interest Ad-hoc requests

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18. Accurate Information

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average Demand
Here's how Accurate Information is used in Associate Specialist jobs:
  • Answered telephones and written correspondence and provided accurate information pertaining to account activity, FiservISS internal procedures and IRS regulation.
  • Interrogate all incoming calls to gain full and accurate information for participant/client, etc.
  • Key Job Asset: Responding to callers with accurate information according to scripting Clear, concise, courteous communication

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3 Accurate Information Jobs

No jobs at selected location

19. Product Knowledge

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average Demand
Here's how Product Knowledge is used in Associate Specialist jobs:
  • Teach and coach team members on brand history and product knowledge.
  • Trained new hires on store knowledge and product knowledge Meeting monthly sale goals Assisting clients Provided excellent customer service

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20. Drug Plans

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average Demand
Here's how Drug Plans is used in Associate Specialist jobs:
  • Provided information on Medicare eligibility and Medicare Prescription Drug Plans.
  • Provide excellent customer service about Medicare, enroll beneficiaries into prescription drug plans and Medicare Advantage plans.
  • Complete over the phone applications for Medicare Prescriptions Drug Plans to those who are eligible.
  • Provide information on Medicare Prescription Drug Plans (enrollment & coverage).
  • Performed insurance enrollments for Medicare Advantage Plans and Prescription Drug Plans.
  • Enroll callers in Medicare Prescription Drug Plans.
  • Explain and interpret Medicare benefits, drug plans, and Medigap policies which are the essentials for supplemental insurance.

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21. Sharepoint

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average Demand
Here's how Sharepoint is used in Associate Specialist jobs:
  • Delivered SharePoint solutions to business customers within the Asia Pacific region.
  • Maintain department SharePoint site including site administration.
  • Generated a variety of reports from databases including but not limited to Excel, Access, SharePoint etc.
  • Led and managed a project to enhance SharePoint sites by using Oracle Databases for heavy data storage.
  • Implemented SharePoint business practices for 10k end users.
  • IMPACT, SharePoint etc) and support others in the usage of these systems

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22. Special Projects

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Here's how Special Projects is used in Associate Specialist jobs:
  • Assigned staff and coordinated special projects to effectively market targeted products and redesign floor layout and product presentation.
  • Support development and enhancement of the employee experience in work-life and retention related programs, processes, special projects and initiatives.
  • Load statistics, or current information to generate maps for special projects.
  • Promoted to position, however deployed to work on special projects.
  • Work in coordination with CMC for special projects and requests.
  • Assist Account Manager with special projects and train new employees.
  • Performed special projects as needed within Accounting Department.
  • Participate in special projects as required.

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23. Ensure Accuracy

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average Demand
Here's how Ensure Accuracy is used in Associate Specialist jobs:
  • Maintained direct communication with vendor partners/accounts payable to ensure accuracy and timely payment.
  • Monitor system-generated and smart reports to ensure accuracy and perform corrections.
  • Reviewed and audited records to ensure accuracy.
  • Mentored and trained fourteen new hires to complete all first level tasks and reviewed to ensure accuracy.
  • Processed data in multiple Labor Systems to ensure accuracy of schedules and time worked.

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24. CMS

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average Demand
Here's how CMS is used in Associate Specialist jobs:
  • Used investigative/interviewing skills to gather/collect information to complete applications and to determine Marketplace/Medicaid eligibility through a CMS database.
  • Protect the Beneficiaries, GDIT, and CMS by adhering to Federal Privacy laws and the companies Culture of Responsibility.
  • Maintained up to date knowledge of CMS regulations and policies as they apply.
  • Supervised 2 undergraduate students who helped with the CMS development.
  • Provided resolution and maintained appropriate documentation of phone inquiries using CMS standard Seibel database, MS Office, and Outlook.
  • Customized a CMS (e107) to allow user to upload data into a database.
  • Performed QCMs and assessments on each CSR during nesting.

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25. Up-To-Date Knowledge

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Here's how Up-To-Date Knowledge is used in Associate Specialist jobs:
  • Maintain up-to-date knowledge of regulations, processing procedures, and policies.

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26. Sales Floor

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average Demand
Here's how Sales Floor is used in Associate Specialist jobs:
  • Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
  • Mentor other associates * Run the sales floor * Interact with customers * Solve customer problem/ issues
  • Rearrange and setup merchandise with displays on sales floor.
  • Achieved customer success while on sales floor.

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27. Regulatory Documents

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average Demand
Here's how Regulatory Documents is used in Associate Specialist jobs:
  • Work with regulatory team members or sponsor to secure authorization of regulatory documents.
  • Interact with legal or sponsor to secure authorization of regulatory documents.
  • Review and negotiate site regulatory documents and contracts with sites and sponsors for agreement on wording and budgets.

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28. SQL

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average Demand
Here's how SQL is used in Associate Specialist jobs:
  • Utilize Laboratory Information Management Systems (LIMS) via SQL Server Virtual Labs.
  • Write and run Access SQL macros to streamline routine operations.
  • Utilized SQL to develop Microsoft Access reports for queries.
  • Developed a MySQL database with spatial extensions.
  • Installed and managed a LAMP (Linux, Apache, MySQL, Perl and PHP) system.
  • Re-engineered the company's online billing system leveraging XML, XSLT and SQL Server to provide greater flexibility and extensibility.

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29. Data Analysis

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average Demand
Here's how Data Analysis is used in Associate Specialist jobs:
  • Performed data retrievals for solicitation data analysis and problem resolution using SQL and Oracle.
  • Perform data analysis to identify systematic issues.
  • Review the experimental design and the results of data analysis for studies carried out by contract laboratories.
  • Handled reporting and tracking of any of our clients, and data analysis for ad placement.
  • Provided support via data analysis and consumer insights to sales, brokers and customers.
  • Used data analysis, recommended changes depending upon guest shopping habits, increasing findability of items.
  • Research: Clustering in Large Surveys Data Data Analysis: optical and infrared imaging and spectroscopy

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1 Data Analysis Jobs

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30. Training Programs

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low Demand
Here's how Training Programs is used in Associate Specialist jobs:
  • Led training programs designed to implement new performance leadership evaluation programs hospital wide.
  • Monitored existing, published Human Capital (HC) training programs and update as processes, systems and policies change.

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31. Sales Goals

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low Demand
Here's how Sales Goals is used in Associate Specialist jobs:
  • Achieve monthly sales goals* Train new employees
  • Schedule personalized shopping appointments with clients; strategize different selling approaches to achieve personal and company sales goals.
  • Teach new associate standard waxing techniques and procedure Provide excellent customer service skills to a diverse clientele Maintain retail and sales goals

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32. Appropriate Documentation

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low Demand
Here's how Appropriate Documentation is used in Associate Specialist jobs:
  • Maintain appropriate documentation of all inquiries.

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34. Medicaid

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low Demand
Here's how Medicaid is used in Associate Specialist jobs:
  • Determine and verify initial and continuing eligibility for public assistance, Medicaid and Food Stamps.
  • Enter medical claim information into CETA database for Medicaid reimbursement.
  • Provided supervision to20-25 Customer Service Unit case managers providing assistance for Public Assistance, Medicaid & Food Stamps recipients.
  • Authorize and assess initial and ongoing eligibility determinations and recertifications for Public Assistance, Food Stamps and Medicaid.
  • call center) Open new Medicaid third party recovery claims.

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35. CSR

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low Demand
Here's how CSR is used in Associate Specialist jobs:
  • Handle CSR/ caller inquires at high call volumes.
  • Peer Mentor Took responsibility over 6 nesting CSRs after certification for a week to prepare them for the production floor.

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36. Bloomberg

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low Demand
Here's how Bloomberg is used in Associate Specialist jobs:
  • Used Bloomberg terminals to ensure accuracy of interest accrual and security details.
  • Research and validate payments, buys and sells according to information published by Bloomberg.

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37. Corporate Actions

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low Demand
Here's how Corporate Actions is used in Associate Specialist jobs:
  • Processed voluntary and mandatory corporate actions on various mutual funds and ETFs.
  • Researched all corporate actions using Bloomberg and company reports.

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38. POS

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low Demand
Here's how POS is used in Associate Specialist jobs:
  • Reviewed expiring certificates sets and vehicles exposures to ensure accuracy in the renewal process.
  • Performed cost estimation for engineering proposals.
  • Discovered a highly toxic impurity present in the composition of a product, for which exposures had never been formally assessed.
  • Compiled and formatted Request for Proposal for Atlanta which will result in the acquisition of qualified candidates in the Atlanta market.
  • Maintain a Positive Price Variance (PPV) for purchases and adapt quickly and seamlessly to changing demands and additions.
  • Maintained and archived all supporting documents, client memos, internal memos, and customer checks electronically for audit purposes.
  • Calculated and created a daily repossession month-end and quarterly agency report on MS Excel directly to VP and Management.
  • Verify the accuracy of asset positions, calculations, figures, prices, and postings.
  • Position dealt with a wide scope of equipment used in production of numerous vaccines.
  • Traded and maintained book on securities at post 12 of the Pacific Stock Exchange.
  • Posted accounting and investment activity to the general ledger in accordance with GAAP.
  • Communicated with site staff via email and telephone for recruitment purposes.
  • Post cash/receipt disbursement entries to custody & accounting records.
  • Have worked with both durable and disposable products.
  • Achieved highest-possible rating in Annual Performance Review.
  • Prepare and maintain Postage Due reports.
  • Developed lot disposition coordinator position and lot disposition process for the Longmont plant during start-up.
  • Key Accomplishments Saved Talent Acquisition time by creating 20 standard position summary and offer letter templates for most commonly available jobs.
  • Review cases in POS and N.Y.C way, assist with error correction.
  • Supported "top-tier" business getting, did extensive market analysis and wrote competitive proposals for consignment.

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39. QA

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low Demand
Here's how QA is used in Associate Specialist jobs:
  • Implemented a verification/validation survey of QA records.
  • Support for applications like EasyLabel for manufacturing labels and multiple local MS access databases in place in the QA Laboratory areas.
  • Presented sessions/training on various topics at external meetings (SQA, BARQA)
  • Submit Investigators for Quality Assurance (QA) review as required.
  • Facilitated the development of the Longmont PQA task based training program.

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40. Current Understanding

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low Demand
Here's how Current Understanding is used in Associate Specialist jobs:
  • Maintain a current understanding of the processing procedures to respond to numerous phone inquiries.
  • Maintained current understanding of the processing procedures to respond to numerous inbound phoneinquiries.

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41. Process Improvement

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low Demand
Here's how Process Improvement is used in Associate Specialist jobs:
  • Identified and developed process improvement guidelines for localization testing.
  • Identified and participate in internal process improvements.
  • Develop process improvements for daily tasks and procedures.
  • Contributed to the team's process improvement to achieve goals as per desiredtimelines.

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42. Portability

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low Demand
Here's how Portability is used in Associate Specialist jobs:
  • Evaluate complaints for MDR/ADE reportability.

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43. New Associates

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low Demand
Here's how New Associates is used in Associate Specialist jobs:
  • Trained new associates, informing them of procedures, promotions and new merchandise.
  • Trained new associates on account management policies and procedures.
  • Provide training to new associates with proven success ratio.
  • Aided in training and auditing new associates.
  • Trained new associates in processes and procedures.
  • Maintain the company-wide largest magazine selectionRun a register and maintain correct count of money in and out of tillTrain new associates

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44. IRB

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low Demand
Here's how IRB is used in Associate Specialist jobs:
  • Managed an on-site IRB and company good clinical practice (GCP) inspection.
  • Interact directly with IRB to ensure resolution and approvals.

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45. DNA

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low Demand
Here's how DNA is used in Associate Specialist jobs:
  • Studied interaction of electrical double layers and kinetics of DNA hybridization.
  • Designed and implemented a quantitative PCR protocol for measuring HIV-1 proviral DNA synthesis in infected cells.
  • Helped her design DNA constructs for RNAi, perform RT-PCR, cell culture and fluorescence microscopy.
  • Applied DNA engineering to create novel reagents for tracking protein intercellular transport.
  • Developed biosensor dielectrically detecting DNA hybridization by nanogap electrodes, and the data acquisition by impedance analyzer.

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1 DNA Jobs

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46. Real Estate

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low Demand
Here's how Real Estate is used in Associate Specialist jobs:
  • Performed all due diligence related to real estate purchases and mortgage refinancing.
  • Released liens on Real Estate, Vehicles and Life Insurance.

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2 Real Estate Jobs

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47. External Clients

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low Demand
Here's how External Clients is used in Associate Specialist jobs:
  • Communicate with external clients in an effort to obtain written approval for new features sold/added (additional business).
  • Ordered and audited critical documents Answered hotline calls from internal and external clients Provided purchase presence calls Issued funding numbers

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48. Clinical Operations

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low Demand
Here's how Clinical Operations is used in Associate Specialist jobs:
  • Transfer applicable data and documentation to Clinical Operations.
  • Work with Clinical Operations, Project Management and Site Identification on SSU project specific status and deliverables.

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49. Outbound Calls

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low Demand
Here's how Outbound Calls is used in Associate Specialist jobs:
  • Assist with making outbound calls to Insurance Carriers, Homeowners, or Commercial companies to obtain updated proof of insurance.
  • Answered high volume inbound/outbound calls to pre-qualify prospective students for adult online degree programs.

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50. GMP

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low Demand
Here's how GMP is used in Associate Specialist jobs:
  • Communicated with both on site and off site engineers regarding openwork orders (including GMP orders).
  • Perform a thorough review of batch records and related GMP documentation Develop training material
  • Follow standard operating procedures in performing stability data review, to ensure compliance with cGMP and internal requirements.
  • Communicated with end users about equipment that needed work,work orders that were GMP related.
  • Reviewed executed cleaning and sterilization validation protocols for adherence to cGMP guidelines and company SOPs.
  • Prepare updated training videos and modules Reviewed, processed and reported the data for the testing performed as per cGMP.

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2 GMP Jobs

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Associate Specialist Jobs

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20 Most Common Skills For An Associate Specialist

Customer Service

24.1%

Processing Procedures

18.3%

Phone Calls

6.9%

Financial Statements

6.3%

Medicare

6.2%

Privacy Rules

4.2%

Data Entry

4.0%

Knowledgeable Responses

3.4%

Health Care

3.2%

Technical Support

2.7%

Marketplace

2.6%

Hipaa

2.4%

Project Management

2.4%

HR

2.2%

FDA

2.0%

Oversaw

1.9%

Escalate

1.9%

Accurate Information

1.9%

Product Knowledge

1.8%

Drug Plans

1.8%
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Typical Skill-Sets Required For An Associate Specialist

Rank Skill
1 Customer Service 17.8%
2 Processing Procedures 13.5%
3 Phone Calls 5.1%
4 Financial Statements 4.6%
5 Medicare 4.5%
6 Privacy Rules 3.1%
7 Data Entry 2.9%
8 Knowledgeable Responses 2.5%
9 Health Care 2.4%
10 Technical Support 2.0%
11 Marketplace 1.9%
12 Hipaa 1.7%
13 Project Management 1.7%
14 HR 1.6%
15 FDA 1.5%
16 Oversaw 1.4%
17 Escalate 1.4%
18 Accurate Information 1.4%
19 Product Knowledge 1.3%
20 Drug Plans 1.3%
21 Sharepoint 1.2%
22 Special Projects 1.2%
23 Ensure Accuracy 1.2%
24 CMS 1.1%
25 Up-To-Date Knowledge 1.1%
26 Sales Floor 1.1%
27 Regulatory Documents 1.1%
28 SQL 1.0%
29 Data Analysis 1.0%
30 Training Programs 1.0%
31 Sales Goals 0.9%
32 Appropriate Documentation 0.9%
33 NAV 0.9%
34 Medicaid 0.9%
35 CSR 0.8%
36 Bloomberg 0.8%
37 Corporate Actions 0.8%
38 POS 0.8%
39 QA 0.7%
40 Current Understanding 0.7%
41 Process Improvement 0.7%
42 Portability 0.7%
43 New Associates 0.7%
44 IRB 0.7%
45 DNA 0.7%
46 Real Estate 0.7%
47 External Clients 0.7%
48 Clinical Operations 0.7%
49 Outbound Calls 0.7%
50 GMP 0.6%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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123,763 Associate Specialist Jobs

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