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Top 50 Associate Store Manager Skills

Below we've compiled a list of the most important skills for a Associate Store Manager. We ranked the top skills based on the percentage of Associate Store Manager resumes they appeared on. For example, 21.3% of Associate Store Manager resumes contained Customer Service as a skill. Let's find out what skills a Associate Store Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Associate Store Manager

1. Customer Service
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high Demand
Here's how Customer Service is used in Associate Store Manager jobs:
  • Coach associates and executives to consistently deliver selling behaviors that result in high customer service ratings.
  • Provide excellent Customer service in order to ensure customer loyalty, subsequently customer retention.
  • Initiated a Client Specialist Program designed to provide professional one-on-one customer service.
  • Develop personalized customer service relationships that result in loyalty to store.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Provided professional stylists with superb customer service.
  • Job Duties: As a sales associate, my duties were running the register, stocking merchandise and customer service.
  • Achieved sales goals and increased profits by using effective selling techniques such as customer service and merchandise knowledge.
  • Monitored compliance to customer service standards * Tracked sales goals and informed Store Manager of results.
  • Orientated and trained new staff in customer service, shipment receipts, and register transactions.
  • Maintain team environment; auditing, inventory intake and provide high quality customer service care.
  • Started as a cashier, moved on to customer service and ended as manager.
  • Ensured that the highest level of customer service is provided in the store.
  • Ensured excellence in customer service and resolved all problems at the store level.
  • Implemented customer service coaching cards to improve customer service and sales.
  • Achieved all set sales goals while providing outstanding customer service.
  • Provided customer service and sales oversight to associate staff.
  • Managed the customer service desk and cash register.
  • Provided excellent customer service at all levels, sales and store recovery Performed stocking and merchandising
  • Supervised associates and maintained sales goals Kept the store up to merchandising standards Created a bond with clients for great customer service

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8,291 Customer Service Jobs

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2. Sales Floor
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high Demand
Here's how Sales Floor is used in Associate Store Manager jobs:
  • Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
  • Ensured proper sales floor coverage to maximize sales while maintaining payroll efficiency.
  • Maintained $4.5M inventory; 5,000 sq ft sales floor and warehouse.
  • Arrange new receipts on sales floor, maintained monthly floor sets.
  • Ensured hallmark customer experience by assessing interactions on the sales floor.
  • Managed sales generation, customer engagement and all sales floor operations.
  • Received, open, unpacked and issued sales floor merchandise.
  • Maintain constant presence on sales floor to address customer needs.
  • Coordinated the flow of merchandise onto the sales floor.
  • Stocked the sales floor when weekly freight arrived.
  • Reorganized the sales floor to meet company demands.
  • Updated sales floor with new inventory daily.
  • Provided in-the-moment coaching on sales floor.
  • Reorganized sales floor according to weekly/monthly planograms.
  • Coached and developed part time associates, as well as sales leaders, and assistant managers for my sales floor.
  • Managed multiple employees on and off the sales floor Conducted interviews for potential employees as well as exit interviews.
  • Work with management team to expedite new receipts to sales floor and complete floor moves.
  • manage the load process and backroom and sales floor activities/organization.
  • Managed sales floor and oversaw all cash handling tasks.
  • Managed sales floor and store Planogram.

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3,997 Sales Floor Jobs

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3. Store Operations
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high Demand
Here's how Store Operations is used in Associate Store Manager jobs:
  • Formulated pricing policies on merchandise according to requirements for profitability of store operations.
  • Develop and execute store operations and processes consistently.
  • Managed all store operations including branding, cost control, customer service, payroll, and purchasing.
  • Assisted store manager as a leader on management team, fully accountable for successful store operations.
  • Worked directly under the Store Director to manage all other aspects of store operations.
  • Managed store operations as well as recruit, train, and coach employees.
  • Store Operations, inventory control, payroll, monitor employee sales quota.
  • Oversee store operations and compliance with OSHA, state and federal regulations.
  • Execute and control all aspects of HR for effective store operations.
  • Ensured proper execution of all store operations functions and company programs.
  • Oversee all store operations: hiring, training, cash handling.
  • Assisted General Manager in all areas of store operations.
  • Handle all store operations required by Sally Company.
  • Support store manager in overseeing daily store operations.
  • Opened new stores and set up store operations.
  • Trained staff in all store operations.
  • Assisted with overall store operations.
  • Organize and implement regional logistics and store operations including associate schedules, facilities management, and loss prevention strategies.
  • Handle store operations, phone calls and customer service Manage cash register, including POS, credit card and cash transactions
  • Managed daily store operations, including merchandising, sales and loss prevention -Knowledgeable of various carriers plans and promotions

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2,542 Store Operations Jobs

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4. New Merchandise
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high Demand
Here's how New Merchandise is used in Associate Store Manager jobs:
  • Set all new merchandise upon arrival according to the expectations set by corporate offices.
  • Set new plan-o-grams for old and new merchandise for the store sales floor.
  • Contacted customers to notify them of special sales and new merchandise shipments.
  • Managed execution of all presentation of new merchandise and window changes.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Stamped, marked, and tagged prices on new merchandise.

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62 New Merchandise Jobs

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5. Payroll
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high Demand
Here's how Payroll is used in Associate Store Manager jobs:
  • Created and maintained weekly schedules for employees according to payroll limitations and productivity to achieve maximum profitability.
  • Executed visual standards seamlessly and within scheduled time frame and allotted payroll budget
  • Executed merchandising guidelines from Corporate and managed hours budgeting and payroll allocation.
  • Prepared payroll, bank deposits, and account receivable, daily, weekly, and monthly reports to regional office.
  • Trained assistant managers in all phases of sales generation, operations, visual merchandising, and payroll control.
  • Maintained payroll, ordered and maintained supply and product levels, and created weekly schedule for employees.
  • Performed weekly audits of payroll to ensure that records were compliant with Child Labor Laws and FLSA.
  • Managed six sales associates (trained, scheduling, supervision, hiring/firing, and payroll responsibilities).
  • Implemented new initiatives, such as scheduling program, payroll tool and new hire training.
  • Attended to employee issues, performance management, benefits, payroll, and scheduling.
  • Traveled to stores in sales district to train managers on staffing and payroll issues.
  • Controlled payroll, and other ancillary expenses to increase the store profitability.
  • Handled sales tracking and reporting, inventory control and employee payroll.
  • Assist Store Manager with District Payroll and Weekly Commitments.
  • Confirm and submit payroll hours.
  • Complete Business and Payroll Planning.
  • Completed weekly schedules according to payroll guidelines.
  • Handled HR, payroll, recruiting and hiring to the business needs Help maintain a customer service focused environment.
  • cashier, stocked shelves, ordered products, set up vendors, payroll & scheduling
  • Managed 12 part time and seasonal employees while maintaining $80.5k annual payroll budget.

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2,683 Payroll Jobs

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6. Loss Prevention
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high Demand
Here's how Loss Prevention is used in Associate Store Manager jobs:
  • Manage store profitability and loss prevention, inventory, security and multiple specialty businesses that have individual requirements and demands.
  • Developed sales team in operational and loss prevention areas resulting in achievement of company specified inventory goal.
  • Trained on loss prevention (LP) awareness and monthly customer experience scores based around feedback from customers.
  • Designed a cohesive training program to include selling techniques, loss prevention awareness, and recruiting techniques.
  • Created proper policies and procedures to ensure store inventory compliance, and training on Loss Prevention policies.
  • Insured store sales figures, payroll, stock productivity and loss prevention goals were met.
  • Implemented Loss Prevention program that reduced percent of loss to sales to under 2%.
  • Maintain policies and procedures and overall store controls including loss prevention and safety.
  • Supervised cashiers, inventory management, loss prevention, and store merchandise.
  • Exceeded annual company sales goals while decreasing overall annual loss prevention percentage.
  • Developed relationship with mall security to assist in any loss prevention issues.
  • Coach all sales team on Customer Service & Loss Prevention.
  • Involved in all aspects of Loss Prevention and Safety.
  • Keep up-to-date with and enforce all Loss Prevention policy.
  • Inventory control and loss prevention strategies.
  • Completed profits and loss prevention reports.
  • Conducted monthly Loss Prevention audits.
  • Decreased store's loss prevention 1.13% annual loss, which was the 4th lowest in the nation.
  • Maintain standards for daily operating procedures in regards to work safety, register systems, and loss prevention.
  • Designated team member of Bachman's Loss Prevention and Safety Team (LPS)

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1,130 Loss Prevention Jobs

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7. Product Knowledge
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high Demand
Here's how Product Knowledge is used in Associate Store Manager jobs:
  • Shared product knowledge with customers while making personal recommendations.
  • Represented a growing brand through upstanding customer service, extensive product knowledge and zeal to uphold the company's philosophies.
  • Developed technical product knowledge seminars for advanced management and employees training within the Central NJ District.
  • Recruited, hired and trained associates providing sales training, product knowledge, and brand awareness.
  • Coach on product knowledge, selling skills, visual merchandising and delivering the customer experience.
  • Hired and educated associates on product knowledge, sales skills and customer service for brand growth
  • Trained on seasonal product knowledge to educate staff on selling techniques and product production.
  • Increase repeat business by training associates in product knowledge and building good customer relationships.
  • Educate associates on marketing initiatives, product placement, lifestyle concepts and product knowledge.
  • Demonstrate technical selling skills and product knowledge for all items sold by Healthy Back.
  • Impart brand product knowledge material to merchandising staff, new associates and new managers.
  • Developed and trained managers on product knowledge, visual standards and store operations.
  • Helped customers with inquiries, provided advice, styling tips and product knowledge.
  • Managed and coordinated all facets of sales and product knowledge training programs.
  • Selected as district product knowledge presenter out of field of 20 managers.
  • Maintained solid product knowledge and all other aspects of customer service.
  • Apply product knowledge from other departments to better serve our clients.
  • Help assist customers with products and provide product knowledge.
  • Educated employees on brand visual standards and product knowledge.
  • Provide customer service by offering product knowledge, helping them discover something new, and always being attentative

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1,772 Product Knowledge Jobs

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8. Inventory Control
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high Demand
Here's how Inventory Control is used in Associate Store Manager jobs:
  • Managed cash and oversaw inventory control.
  • Maintained inventory control and merchandise stocking.
  • Manage inventory control and vendor relationships.
  • Record keeping and inventory controls, conducting special in-store events, participation in media and mall events.
  • Organize and prepare payroll, accounts receivables, schedule, inventory control and mailbox billing.
  • Worked with management team to achieve effective loss, labor and inventory control standards.
  • Stock Product, Rotate Perishables, Inventory Control, Cash Handling, Customer Service.
  • Inventory control for incoming periodicals, including data entry, stocking, and returns.
  • Inventory control of bestsellers, NPR reviewed books, and Economist/Atlantic reviewed books.
  • Coordinate all merchandise displays, signing, and inventory control to improve sales.
  • Prepared sales contracts and maintained record of sales for inventory control.
  • Involved in ordering with the rate to sales and inventory control.
  • Practice inventory control standards as outlined in the Operations Manual.
  • Inventory Control, Merchandising Placement, Visual Merchandising Core Standards.
  • Inventory control and jewelry repair on as needed basis.
  • Inventory control and maintain a clean work place.
  • inventory control, visual standards and floor management
  • inventory control, scheduling, motivate employees, top producer withing company.

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453 Inventory Control Jobs

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9. Bank Deposits
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high Demand
Here's how Bank Deposits is used in Associate Store Manager jobs:
  • Organized and audited bank deposits, register media, inventory receipts, etc.
  • Operate cash register, handle product returns, and prepare bank deposits.
  • Balanced cash, credit card machine and made daily bank deposits.
  • Worked with store funds, including making bank deposits.
  • Counted cash drawers and made bank deposits.
  • Tallied daily receipts and made bank deposits.
  • Bank deposits Checked in outside vendors.
  • Handled store security keys and codes for POS overrides, bank deposits, surveillance camera access, and store access.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Handled cash registers and bank deposits daily Handled counting, stocking and orders of merchandise
  • Bank deposits and change orders 4.
  • Manage daily reports Schedule employee's Bank deposits Order merchandise Hire and train new employee's Customer relations Help create Payday Loans

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324 Bank Deposits Jobs

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10. Daily Operations
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high Demand
Here's how Daily Operations is used in Associate Store Manager jobs:
  • Managed daily operations of store and completed customer transactions, inventory, and warehouse duties including operating a forklift
  • Managed daily operations for retail holiday store.
  • Supported the General Manager in the daily operations and directed all store operations, including loss prevention, auditing and accounting.
  • Coordinated daily operations of the store with Liquidation Company resulting in a smooth and orderly going out of business sale.
  • Performed all daily operations including sales reporting, inventory control, visual set up, and opening/closing procedures.
  • Worked in conjunction with Store Sales Manager in managing all areas of the daily operations of the store.
  • Managed daily operations, customer relations, and product inventory generating an average 50% growth annually.
  • Directed and trained both management and associates on daily operations in a $4 M store.
  • Trained and coached sales/ sales support team members on daily operations, company initiatives and standards.
  • Manage staff of 22 employees, oversee daily operations and manage all aspects of retail business
  • Assist Store Manager with daily operations on store property including building inspections and cleaning.
  • Assisted Store Manager with the daily operations of a $3.5 million clothing store.
  • Associate Store Manager Responsible for daily operations of Gap and GapKids stores
  • Managed daily operations at seven stores in three states.
  • Merchandised displays and maintain daily operations of the store.
  • Maintained the daily operations of a 300,000 store.
  • Managed general daily operations of the store including generating sale, controlling expenses, inventory, and building the AE brand.
  • Associate Store Manager Serves as a business partner to the store director in the daily operations of the store.
  • Collaborated with Store Manager on all aspects of daily operations Developed Assistant Managers and supervisors in DORs and Service Leading
  • Worked both directly with the store manager and in the store managers absence to maintain daily operations at a self-storeage property.

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1,305 Daily Operations Jobs

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11. Staff Members
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high Demand
Here's how Staff Members is used in Associate Store Manager jobs:
  • Hire and train an average of 60 permanent staff members and up to 130 during peak holiday season.
  • Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
  • Managed large teams of staff members in corporate and district level visual merchandising projects.
  • Trained and developed 2 new staff teams and all 38 staff members.
  • Work with fellow staff members to insure daily objections are efficiently completed.
  • Opened a new store location, recruited and trained new staff members.
  • Keep staff members on task and focused on excellent customer service.
  • Supervised and trained new staff members.
  • Collaborated with staff members to give exceptional customer service throughout the customers entire shopping experience.
  • Selected accomplishments: Ensure the flawless integration of new staff members to the Build-a-Bear team.
  • Insure that all staff members are informed of new promotions and scheduled properly.

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79 Staff Members Jobs

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12. Company Policies
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high Demand
Here's how Company Policies is used in Associate Store Manager jobs:
  • Perform store audits to ensure all stores in area are in compliance with all company policies and procedures.
  • Store Trainer - trained store associates on company policies and procedures with regards to visual standards and sales.
  • Hire, develop and motivate the entire staff, while assuring all company policies and procedures are followed.
  • Provide training on company policies and procedures, customer service and job duties for new grocery employees.
  • Managed 3 employees, maintained all scheduling, and implementation of all company policies and procedures.
  • Stayed current and knowledgeable of company policies, hiring compliance, and labor laws.
  • Communicate and manage staff in a way that promotes ethical standards and company policies.
  • Complied with federal, state and company policies, procedures and regulations.
  • Make sure all store associates understand company policies and procedures.
  • Coach and train sales associates in company policies and procedures.
  • Assure all the employees obey the rules and company policies.
  • Ensured full compliance in all company policies and procedures.
  • Ensured compliance with all company policies and procedures.
  • Implemented new and old company policies and procedures.
  • Enforced company policies and procedures.
  • Provided supervision for hourly associates Ensured compliance with company policies and procedures
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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2,236 Company Policies Jobs

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13. Company Standards
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high Demand
Here's how Company Standards is used in Associate Store Manager jobs:
  • Executed and exceeded company standards along with achieving above average results by surpassing secret shopping standards.
  • Executed cooperate directives by creating visual displays, merchandising apparel and upholding company standards.
  • Assisted in training associates in exceptional customer services and company standards procedures.
  • Maintained quality service by establishing and enforcing company standards.
  • Demonstrated company standards with a professional behavior.
  • Planned events to draw business to the store, working with clients and vendors to execute said events to company standards.
  • Facilitated operating forecasts, budgeting, closing procedures, and ensured compliance with company standards in all areas of operation.
  • Schedule staffing to meet labor cost goals without sacrificing company standards, sales goals or customer experience.
  • Direct of women's visual and train new associates and devolve them in company standards.
  • Educated staff on company standards and gave feedback based on strengths to drive sales performance.
  • Train, coach, and counseled employees when performance did not meet company standards.
  • Train new employees in proper customer service skills according to company standards.
  • Review Sales report to ensure Gross Margin meets or exceeds company standards.
  • Maintained store and product presentation to comply with company standards.
  • Hold team and self-accountable to all company standards of performance.
  • Merchandised new product lines in accordance with company standards.
  • Set and maintain merchandise to company standards.
  • Maintained company standards throughout the store.
  • Audited paperwork, conducted weekly safety checks, organized store logs and reports in consistency with company standards and state laws.
  • maintain the company standards visually on a daily basis to attract new client le.

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1,706 Company Standards Jobs

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14. POS
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high Demand
Here's how POS is used in Associate Store Manager jobs:
  • Provided a positive example of customer service excellence and acted with urgency and professionalism.
  • Communicated context, purpose and long-term objectives to associates to empower greater responsibility.
  • Developed associates within a positive, motivating environment.
  • Expanded my position and duties by advancing into a leadership role, opening and closing the store and overseeing employees.
  • Conducted bank deposits, balanced transactions, calculated cash account, and reported appropriate results to corporate daily.
  • Helped diffuse tense customer service situations while mentoring employees to reduce the possibilities of such situations occurring.
  • Impacted store conditions by being able to spot trends that would positively or adversely affect business results.
  • Helped store achieve number 4 position in the nation, leading in store sales.
  • Assisted in scheduling employees to ensure proper coverage for the best possible customer experience.
  • Assisted with the marketing of new clothing lines and positioning for new urban-wear.
  • Position also included bookkeeping, record keeping, and other basic clerical duties.
  • Opened and closed the store and balanced the daily sales for all deposits.
  • Insured bank deposits were deposited daily as per company policy.
  • Assisted in Chicago area store in Management position when needed.
  • Deposit nightly monies and maintain store bottom line.
  • Completed end of day monetary balances and deposits.
  • Handle all responsibilities for cashier position.
  • position, customer service, phone and Internet sales, cashier, informing customers of current promotions and reward membership benefits.
  • Assumed role of manager due to the resignation of the position Oversaw all operations
  • provided customer service to ensure satisfaction recovered the store assisted other employees Opened/closed store Maintained cash drawer/safety deposit box

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3,259 POS Jobs

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15. Inventory Management
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average Demand
Here's how Inventory Management is used in Associate Store Manager jobs:
  • Monitor assets through accurate inventory management procedures and maintain budget expenses through profit and loss reporting.
  • Manage controllable expenses for store through effective scheduling, supply ordering and inventory management.
  • Maintained operational excellence including strong inventory management and controls.
  • Managed controllable expenses for store through effective inventory management.
  • Monitored assets through accurate inventory management procedures.
  • Maximized store profits through inventory management.
  • Oversee Inventory Management and shipment procedures.
  • Inventory Management: responsible for keeping store inventories up-to-date, place orders, contact suppliers, and verify orders when received.
  • Make sales, provide in-school sales and services, assist with inventory management, perform minor instrumental repairs, handle rentals
  • Directed and supervised Internet sales, marketing, inventory management, reconciliation, shipping and return processing.
  • Inventory - involved in all aspects of inventory management.
  • Inventory management using electronic data uplink.
  • Inventory management Lead a team of 12 personnel and manages the responsibilities like training them, supervise their work and evaluation.
  • Team Leadership Supervised 5-7 associates Customer service Cash Handling Store Cleanliness Inventory Management Associate Scheduling

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774 Inventory Management Jobs

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16. Weekly Schedules
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average Demand
Here's how Weekly Schedules is used in Associate Store Manager jobs:
  • Created weekly schedules and worked with payroll, hired, trained, supervised and terminated store employees.
  • Ensured weekly schedules were prepared to provide proper floor coverage within fiscal guidelines.
  • Created weekly schedules according to business plan.
  • Prepare weekly schedules and review payroll.
  • Completed weekly schedules according to payroll policies.Trained staff to deliver outstanding customer service.
  • Interviewed and hired new sales associates, planned weekly schedules, merchandise markdowns and transferred merchandise to other stores.
  • Screened new job applicants, conducted first interviews' Wrote weekly schedules and daily work lists.

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3,345 Weekly Schedules Jobs

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17. Performance Reviews
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average Demand
Here's how Performance Reviews is used in Associate Store Manager jobs:
  • Delegated various tasks to employees, interviewed and hired new employees, and conducted monthly performance reviews for employees.
  • Administered performance reviews and wrote development plans for Assistant Managers and Sales Associates.
  • Required all managers to preform 90-day and annual performance reviews for individual employees
  • Manage by providing frequent feedback through coaching and performance reviews.
  • Developed and conducted performance reviews for all staff.
  • Give employees weekly performance reviews.
  • Monitor employee infractions while creating performance reviews and developing a productive disciplinary action when necessary.
  • Performed all HR functions for the store: hiring, training, performance reviews, maintenance of employee' files.
  • Conducted performance reviews and wrote sales team monthly schedules.

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72 Performance Reviews Jobs

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18. Sales Staff
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average Demand
Here's how Sales Staff is used in Associate Store Manager jobs:
  • Collaborated with sales staff and leadership to consistently improve customer loyalty.
  • Model excellent LOD and customer service skills to assistant managers and sales staff, providing coaching and feedback as needed.
  • Partnered with store manager, assistant managers, supervisors and sales staff in the daily operation of the store.
  • Direct the hiring, training/ performance evaluation of sales staff of 20 and oversee their daily activities.
  • Supervised department managers, planned and executed annual budgets, and managed sales staff of 30.
  • Coach, motivate, and develop sales staff to achieve monthly sales and operations targets.
  • Motivated sales staff to exceed daily sales goal by delivering exceptional customer service level.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Coach members of sales staff to ensure maximum profitability is ensured.
  • Hired and trained all sales staff for new store location.
  • Recruited, hired, developed and scheduled retail sales staff.
  • Mentor junior sales staff on aforementioned skills and knowledge.
  • Hired and scheduled the sales staff.
  • Managed store operation and sales staff.
  • Team Sales Leader Responsible for training and motivating sales staff to achieve sales targets and revenue goals.

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83 Sales Staff Jobs

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19. Visual Standards
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average Demand
Here's how Visual Standards is used in Associate Store Manager jobs:
  • Maintain operational and visual standards via consistent development/coaching with the visual and operation managers.
  • Supported the Visual Manger in maintaining the visual execution of visual standards throughout the store.
  • Trained and developed sales associates in the various areas of customer service and visual standards.
  • Ensured the sale floor was set to visual standards as set by the Brand.
  • 2014Opened new store, supervised floor set and visual standards for grand opening.
  • Oversee and train staff in visual standards and best practices to ensure a consistent in-store message.
  • Exceeded visual standards of company by maintaining visual integrity of salesfloor at all times.
  • Execute Men's and Crewcut's rollout and ensure all visual standards are completed.

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937 Visual Standards Jobs

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20. Human Resources
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average Demand
Here's how Human Resources is used in Associate Store Manager jobs:
  • Provided guidance and sound judgment to executive team ensuring appropriate management of human resources policies and procedures.
  • Inventory management, purchasing, human resources, merchandising standards, operational execution, first class customer service, conflict resolution.
  • Handled human resources (HR) issues including staff training, merit reviews, new hire and terminations.
  • Manage a retail store operation, controlling both store resources and human resources to meet budget goals.
  • Directed all store operations from Human Resources, to Loss Prevention and Risk Management.
  • Manage daily operational tasks including operations, payroll, human resources and loss prevention.
  • Experience in Human Resources and employee management including recruitment and other HR duties.
  • Provided sales management expertise, oversaw loss preventionguidelines, and performed human resources functions.
  • Served as the Human Resources Manager in 2 high volume locations Served as acting Store Manager on several occasions
  • Assisted store manager in sales generation, operations, and human resources in a high volume location.
  • Updated employee files per incidents and partnered with Human Resources when necessary.

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746 Human Resources Jobs

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21. Inventory Levels
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average Demand
Here's how Inventory Levels is used in Associate Store Manager jobs:
  • Maintained inventory by checking merchandise to determine inventory levels; anticipating customer demand.
  • Managed inventory levels- implemented a new automated replenishment system.
  • Control inventory levels through contact with Distributors.
  • Recruited and hired and trained employees, merchandised, organized, and managed inventory levels, directed a sales team of four
  • Slashed overstock by more than $50K through the review of inventory levels and sales history.
  • Manage store operating procedures, i.e., inventory levels and cash control to minimize store losses.
  • Engaged in ongoing dialog with corporate merchants regarding client needs, inventory levels and product feedback.
  • Maintained accurate Inventory levels by controlling shrink, damages and markdowns.
  • Control expenses, shrinkage and inventory levels in the store.
  • Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays and current inventory levels.
  • Monitor inventory levels and manage all store cost controls on weekly basis.

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370 Inventory Levels Jobs

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22. Key Performance Indicators
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average Demand
Here's how Key Performance Indicators is used in Associate Store Manager jobs:
  • Monitored key performance indicators hourly to ensure optimum floor coverage.
  • Tracked key performance indicators to determine daily business goals.
  • Control store performance by developing and monitoring the business Key Performance Indicators (KPI).
  • Succeeded in increases all key performance indicators goals set by company.
  • Identified, created and managed the execution of the store business plan that drove key performance indicators and maximized opportunities.

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72 Key Performance Indicators Jobs

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23. Sales Reports
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average Demand
Here's how Sales Reports is used in Associate Store Manager jobs:
  • Analyze operational and product sales reports to determine efficiency of merchandising and profitability of product.
  • Delegated tasks to employees and ensured ending daily sales reports were completed and submitted to the central office for processing.
  • Opened and closed store, including counting cash drawers, making bank deposits, and running daily sales reports.
  • Logged customer sales, handled daily and weekly sales reports to send to the main office.
  • Utilize sales reports to identify key drivers in order to manipulate merchandise placement and drive sales.
  • Performed general office tasks including preparing daily sales reports, creating bank deposits and payroll.
  • Organized weekly sales reports for the team to track associate's success.
  • Organized weekly sales reports for the sales department to track product success.
  • Maintain daily sales reports and inventory loss and consumption reports.
  • Completed daily sales reports when monitoring closing shift.
  • Organized all sales reports to track success.
  • Assist in analysis of sales reports and data to determine the needs of the business and set business Strategies .

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2 Sales Reports Jobs

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24. Annual Sales
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average Demand
Here's how Annual Sales is used in Associate Store Manager jobs:
  • Developed quarterly and annual sales department budgets.
  • Managed Women Apparel, Ladies and Men Footwear, Accessories and Home Furnishings with annual sales volume of $5 million.
  • Assisted in managing day-to-day operations for a 63,000 sq ft supermarket with annual sales of $23 Million.
  • Managed $1.5M business within the Gap Kids/baby, combined with Gap annual sales exceeding $4M.
  • Presided over a 30%+ annual sales growth in my first year as manager.
  • Assisted store manager in producing $5 million in annual sales.
  • Achieved Presidents Club status in annual sales for 2 consecutive years.
  • Store accounted for $1.6m annual sales.
  • Store Operations - Contribute to revenue growth of 6th ranked store in company with annual sales exceeding 10 million.

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9 Annual Sales Jobs

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25. Sales Volume
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average Demand
Here's how Sales Volume is used in Associate Store Manager jobs:
  • Store Manager with sales volume of $2.5 million in annual revenue with a team of 24 direct reports.
  • Collaborated with the General Manager to ensure sales volume, payroll, and meet KPI.
  • Increased event sales volume and client and appointment percentages across all managed associates.
  • Informed Customers of advertised and promotional events to increase sales volume.
  • Reduced shrink by 2% from 4% for a $10.5 million sales volume.
  • Drive sales and manage day to day operations of a multi-business store with a $5.5 million dollar sales volume.

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1,677 Sales Volume Jobs

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26. Conference Calls
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Here's how Conference Calls is used in Associate Store Manager jobs:
  • Created schedules, did pay roll, conference calls, gave employees tasks and followed up on their work performance.
  • Assisted in leading conference calls, meetings, and facilitating district manager store audits on my peer's stores.
  • Participate in numerous conference calls with all levels of management within the company from V.P.
  • Experience with payroll, conference calls, ledgers, sales, and hiring.
  • Coordinated weekly conference calls for all associate store managers within the district.
  • Participated in conference calls to actively represent the store's success, opportunities and innovation.

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21 Conference Calls Jobs

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27. Corrective Action
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average Demand
Here's how Corrective Action is used in Associate Store Manager jobs:
  • Coach and counsel staff utilizing HR principles, enforcing company policy/procedures and perform corrective action when necessary.
  • Prepare & administer all corrective action & termination paperwork.

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97 Corrective Action Jobs

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28. Visual Presentation
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average Demand
Here's how Visual Presentation is used in Associate Store Manager jobs:
  • Managed various functions including merchandising, visual presentation, financial goal setting and reporting.
  • Conducted interviews and facilitated selling strategies classes around visual presentation and customer experience standards.
  • Created compelling visual presentations that parallel with company standard and arouse consumer interest.
  • Increased sales by continuously re-merchandising and following customer response to visual presentations.
  • Specialized in turning around previous store results through networking, bridal registry, and the entire visual presentation.
  • Managed budget for store operations, including payroll, client events, visual presentation, and supplies.
  • Executed visual presentation standards using BABW visual standard guidelines and store presentation tools.
  • Complete power points for visual presentation of completed floor sets.
  • Managed stores merchandise and visual presentation needs.
  • Execute all visual presentations within the store.
  • Identified and correlated customer demographics to visual presentations, resulting in increasing sales based on local cliental spending habits.
  • operated with a computerized point of sale cash register.arranged merchandise to maintain the highest level of visual presentation.
  • Spearheaded and created high-end visual presentation that focused on multi-unit sales; multi-idea sales.

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1,126 Visual Presentation Jobs

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29. Customer Base
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Here's how Customer Base is used in Associate Store Manager jobs:
  • Delivered excellent customer relations service by growing customer base and sales.
  • Trained employees on customer service techniques as well marketing our product which increased the sales and customer base by 25%.
  • Implemented marketing and community service events to increase customer base and increase sales.
  • Established rapport with customers and had a large repeat customer base.
  • Provide an elevated customer experience to generate a loyal customer base.
  • Provide exquisite customer service, maintaining and growing current customer base.
  • Cultivate relationships to build credibility and trust with customer base.
  • Worked collaboratively with sales team to build customer base.
  • Develop events / incentives that will continue to grow customer base, with particular emphasis on building a local market .

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52 Customer Base Jobs

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30. Special Orders
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low Demand
Here's how Special Orders is used in Associate Store Manager jobs:
  • Communicated with vendors regarding back order availability, future inventory, and special orders.
  • Ordered inventory to replenish merchandise as well as customers' special orders.
  • Place special orders or call other stores to find desired items.
  • Place special orders for high demand products.
  • Transfer shipment/special orders in and out.
  • Review all special orders for accuracy.

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7 Special Orders Jobs

No jobs at selected location

31. Sales Plans
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low Demand
Here's how Sales Plans is used in Associate Store Manager jobs:
  • Meet sales plans and expectations also statistical quality selling expectations.
  • Establish monitors and follow up on sales goals, sales plans and sales budgets with team to optimize profit.
  • Exceeded company sales plans for both years by +18%.
  • Meet sales plans and expectations in a high volume store.
  • Created strategies for generating sales and meeting sales plans.
  • Developed Sales plans in conjunction with the Store manager.
  • Implemented an effective business and sales plans.
  • Meet sales plans and expectations.
  • Lead by example to assist in achieving Lacoste's sales plans and profitability goals.
  • Achieve daily sales plans and design and implement new goals WTD, MTD and Client Dollar for staff of 30+ associates .

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527 Sales Plans Jobs

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32. Weekly Basis
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low Demand
Here's how Weekly Basis is used in Associate Store Manager jobs:
  • Compiled and recorded all event information from the Mid-Atlantic/Midwest district using Excel for Corporate on a weekly basis.
  • Created schedules for all employees on a weekly basis.
  • Handled and ordered inventory on a weekly basis.
  • Ordered product on weekly basis.
  • expected to analyze business reports on a weekly basis in order to understand and grow results within the business.

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7 Weekly Basis Jobs

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33. Sales Techniques
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low Demand
Here's how Sales Techniques is used in Associate Store Manager jobs:
  • Managed service and product distribution to exceptional profitability by designing customer-focused promotions and sales techniques.
  • Create a unique brand image for Build-a-Bear through successful deployment of marketing and sales techniques, targeting specific demographic groups.
  • Assisted employees in developing their individual sales techniques, industry knowledge, and software usage.
  • Utilized consultative sales techniques to persuade consumers to purchase products and plans and conducted transactions.

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172 Sales Techniques Jobs

No jobs at selected location

34. Business Goals
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low Demand
Here's how Business Goals is used in Associate Store Manager jobs:
  • Developed and maintained positive working relationships with others to reach business goals.
  • Devised high level business goals for 3 different sub-brands, and created organizational action plans for store teams to execute.
  • Prioritize, plan and adjust schedules and daily agendas to meet business goals.
  • Managed a team of people to enhance the achievement of business goals.
  • Recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.
  • Prioritize, plan and adjust schedules and agendas on an on-going basis to ensure all business goals are achieved.
  • Analyze business goals and objectives, create, monitor and adjust actions plans to ensure all goals are met.

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1,310 Business Goals Jobs

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35. Day-To-Day Operations
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low Demand
Here's how Day-To-Day Operations is used in Associate Store Manager jobs:
  • Manage day-to-day operations to drive annual net income and to continually meet or exceed store sales objectives.
  • Managed day-to-day operations and worked with staff to meet sales and performance goals.
  • Supervised 7-10 employees in the day-to-day operations of the store.
  • Manage all aspects of day-to-day operations.
  • Ordered supplies for day-to-day operations.

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36. Sales Results
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low Demand
Here's how Sales Results is used in Associate Store Manager jobs:
  • Strengthened associates sales results through coaching them on productivity reports, store training modules, and collaborating with other management staff.
  • Communicated daily with all levels of management to achieve optimum sales results.
  • Motivated associate teams to elevate customer service and drive sales results.
  • Delivered monthly Manager Leader on Duty sales results over 100%.
  • Coach team daily to achieve exceptional customer service standards.. -Motivate team to deliver retail excellence and strong sales results.

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875 Sales Results Jobs

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37. Office Supplies
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low Demand
8 Office Supplies Jobs

No jobs at selected location

38. Repeat Business
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low Demand
Here's how Repeat Business is used in Associate Store Manager jobs:
  • Supervised and managed retail staff, ensuring the execution of a high level of sales and repeat business.
  • Establish and maintain relationships with current and new customers, increasing repeat business.
  • Generate repeat business through exceptional customer service and clientelling.
  • Leverage weekly merchandise reports to increase profits Generate repeat business by developing and maintaining a strong teamdevoted to customer service.
  • Manage personnel Manage shipments Process multiple transactions Provide amazing customer service and repeat business

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1 Repeat Business Jobs

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39. Data Entry
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low Demand
Here's how Data Entry is used in Associate Store Manager jobs:
  • Preformed office tasks such as scheduling, processing payroll, data entry/ some book keeping, and communicating with vendors.
  • Maintain daily process of returns and sales, UPS processing, data entry, scheduling, exceptions reporting.
  • Handled all HR paperwork and data entry to meet corporate and state based labor laws and requirements.

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64 Data Entry Jobs

No jobs at selected location

40. Direct Reports
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low Demand
Here's how Direct Reports is used in Associate Store Manager jobs:
  • Created and executed training and development plans for direct reports to increase performance productivity and drive sales.
  • Store Co-Manager for $3.6 MM volume Lifestyle Store with over 20 direct reports.
  • Managed and mentored 2 direct reports in areas of training and store operations.
  • Direct reports included a sales supervisor and 30 sales associates.
  • Write and administer performance appraisals for direct reports.
  • Direct reports were 10 sales associates.
  • Created development plans for direct reports.
  • Direct reports include 2 sales man- agers, 4 sales supervisors and 50 sales associates.

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1,050 Direct Reports Jobs

No jobs at selected location

41. Phone Calls
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low Demand
Here's how Phone Calls is used in Associate Store Manager jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Respond to phone calls from customers, drivers, manufacturers, and corporate office members.
  • Created spreadsheets to manage inventory records, answered phone calls, and placed orders
  • Answered phone calls and assisted customers via phone.
  • Answered customer telephone calls promptly and in an appropriate manner.

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5 Phone Calls Jobs

No jobs at selected location

42. Maximize Productivity
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low Demand
Here's how Maximize Productivity is used in Associate Store Manager jobs:
  • Managed store promotions and provided merchandise presentation direction to maximize productivity and support attainment of sales and revenue goals.
  • Utilize management tools, including effective scheduling, to maximize productivity & profitability.
  • Executed merchandise presentations, restocking and recovery to maximize productivity to increase comp.
  • Coached and developed associates on behaviors and performance to maximize productivity.
  • Maximize productivity, profitability and compliance with company procedure

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43. Safety Guidelines
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low Demand
Here's how Safety Guidelines is used in Associate Store Manager jobs:
  • Adhered to all policies and procedures including safety guidelines.

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260 Safety Guidelines Jobs

No jobs at selected location

44. Financial Statements
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low Demand
65 Financial Statements Jobs

No jobs at selected location

45. Assets
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low Demand
Here's how Assets is used in Associate Store Manager jobs:
  • Managed store operating procedures and monitored company assets through accurate inventory protocols.
  • Performed other duties necessary to maximize profitability, customer satisfaction, team work, while protecting company assets and reducing losses.
  • Initiate daily functions such as store open and close procedures, back office assets certification, and store security procedures.
  • Achieved store shrink goal and maintain all operational standards to secure the assets of the store's physical location.
  • Manage store assets including cash, inventory, vehicles, furniture and fixtures.
  • Protected and secures all company assets, including store cash.

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1,076 Assets Jobs

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46. Monthly Basis
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low Demand
Here's how Monthly Basis is used in Associate Store Manager jobs:
  • Photograph the store set to create and produce a store set document circulated to 130+ stores nationwide on a monthly basis.
  • Work with management and loss prevention staff to comply with store, regional and corporate audits on a monthly basis.
  • Achieve payroll goals by adjusting sales and payroll hours on a daily, weekly and monthly basis.
  • Host Brighton breakfasts on a monthly basis to introduce new product to preferred customers.
  • Increased departments targets by 50 to 100% on a consistent monthly basis.
  • Counseled all sales associates on a monthly basis regarding their productivity.
  • Facilitate the stores basic beading instruction course on monthly basis.
  • Exceed my sales by 10-20 % on a monthly basis.

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9 Monthly Basis Jobs

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47. UPT
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low Demand
Here's how UPT is used in Associate Store Manager jobs:
  • Increased store and my personal goals, UPT, ADT, YTD, DS by providing excellent sale and marking strategies.
  • Updated monthly safety protocol with staff, controlled weekly payroll and maximized volume through ADS, UPT and conversion analysis.
  • Focused on driving sales & profitability with attention to UPT, SPT, ADU, and SPAH.
  • Store achieved highest UPT in company for FY11.
  • Job eliminated due to corporate bankruptcy.
  • Lead company in UPT and ADS by providing exceptional customer service through an original business structure tailored to core MK values.

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48. Credit Card
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low Demand
Here's how Credit Card is used in Associate Store Manager jobs:
  • Handled cash/check/credit card transactions with nightly responsibility to balance cash drawer.
  • Complete corporate objectives including credit card applications goals.
  • Led store to #1 ranking in the region for new credit card applications as a customer engagement leader.
  • Received and promptly processed purchases by cash, check, credit cards, vouchers and automatic debits.
  • Increase store Sales and Customer Service scores through training on customer service and credit card sales.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Achieved adding many new Gap Credit Card accounts and also successfully increased add-on sales.
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Processed cash and credit card payment transactions and handled cash for deposit.
  • Correct computer issues with the sales registers and credit card transactions.
  • Lead the team in new credit card applications approved per week.
  • Served as a Brand Credit Card Champion for the store.
  • Exceeded 20% e-mail & credit card capture goals.
  • Process cash, check, and credit card transactions.
  • Authorized cash and credit card payments and merchandise returns.
  • Complete enrollment for Justice Credit Cards.
  • Reconcile monthly credit card reports.
  • Hold Accountability for cash area, new credit card transactions and daily bank deposit verifications.

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254 Credit Card Jobs

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49. Financial Transactions
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low Demand
Here's how Financial Transactions is used in Associate Store Manager jobs:
  • Supervised and trained sales associates in financial transactions, business operations, and customer service procedures.
  • Assist customers with finding correct space to suit their needs, completing rental agreements, and handling financial transactions.
  • Monitored budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Process stores daily financial transactions and daily bank deposits.

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4 Financial Transactions Jobs

No jobs at selected location

50. Kpis
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low Demand
Here's how Kpis is used in Associate Store Manager jobs:
  • Delivered solid results in all KPIs, comping and exceeding established goals while acting as Store Director for a four-month period.
  • Analyze stylist performance weekly and schedule based on individual KPIs and needs of the business.
  • Lead by example and hosted customer service manager workshops to drive performance in store KPIs.
  • Implemented action plans to improve KPIs through employee engagement and performance.

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27 Kpis Jobs

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Associate Store Manager Jobs

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20 Most Common Skills For An Associate Store Manager

Customer Service

24.9%

Sales Floor

13.0%

Store Operations

11.5%

New Merchandise

11.0%

Payroll

10.6%

Loss Prevention

5.1%

Product Knowledge

3.3%

Inventory Control

2.8%

Bank Deposits

2.6%

Daily Operations

2.2%

Staff Members

1.8%

Company Policies

1.7%

Company Standards

1.6%

POS

1.4%

Inventory Management

1.3%

Weekly Schedules

1.2%

Performance Reviews

1.0%

Sales Staff

1.0%

Visual Standards

1.0%

Human Resources

1.0%
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Typical Skill-Sets Required For An Associate Store Manager

Rank Skill
1 Customer Service 21.3%
2 Sales Floor 11.1%
3 Store Operations 9.9%
4 New Merchandise 9.4%
5 Payroll 9.1%
6 Loss Prevention 4.4%
7 Product Knowledge 2.9%
8 Inventory Control 2.4%
9 Bank Deposits 2.2%
10 Daily Operations 1.8%
11 Staff Members 1.5%
12 Company Policies 1.4%
13 Company Standards 1.4%
14 POS 1.2%
15 Inventory Management 1.1%
16 Weekly Schedules 1.1%
17 Performance Reviews 0.9%
18 Sales Staff 0.9%
19 Visual Standards 0.8%
20 Human Resources 0.8%
21 Inventory Levels 0.8%
22 Key Performance Indicators 0.8%
23 Sales Reports 0.8%
24 Annual Sales 0.8%
25 Sales Volume 0.7%
26 Conference Calls 0.6%
27 Corrective Action 0.6%
28 Visual Presentation 0.6%
29 Customer Base 0.5%
30 Special Orders 0.5%
31 Sales Plans 0.5%
32 Weekly Basis 0.5%
33 Sales Techniques 0.5%
34 Business Goals 0.5%
35 Day-To-Day Operations 0.5%
36 Sales Results 0.4%
37 Office Supplies 0.4%
38 Repeat Business 0.4%
39 Data Entry 0.4%
40 Direct Reports 0.4%
41 Phone Calls 0.4%
42 Maximize Productivity 0.4%
43 Safety Guidelines 0.3%
44 Financial Statements 0.3%
45 Assets 0.3%
46 Monthly Basis 0.3%
47 UPT 0.3%
48 Credit Card 0.3%
49 Financial Transactions 0.3%
50 Kpis 0.3%
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143,675 Associate Store Manager Jobs

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