What Does An Associate Supervisor Do At CGI Technologies and Solutions, Inc.
* Responsible for documenting and following up with employee and corporate office for employee performance, attendance or conduct issues.* Responsible for making prompt and appropriate recommendations to the corporate office and communicating these recommendations to subordinate managers regarding employee actions including employee hiring or other actions including warnings, counseling, and terminations.* Responsible for familiarization with and adherence to established personnel policies.* Responsible for interpreting policies, procedures, and goals for assigned staff in a manner consistent with established HQ and government policies and procedures.* Respond promptly and appropriately to employee issues and help build positive team morale and cohesiveness.* Responsible for developing and mentoring subordinate staff, including providing each employee with consistent and constant communication including clear statements of expectations, explicit and measurable goals and deadlines, detailed evaluation of each employees work, clear feedback and appropriate, timely and fair rewards.* Responsible for setting work priorities and insuring a smooth transition of work between the various processing, customer service and/or PRISM sections in order to meet changing procedures and production requirements.* Assign work and provide instruction on new and revised procedures consistent with government and company policy.* Responsible for developing, implementing and overseeing training of staff.* Responsible for monitoring and evaluating quality of work being completed by employees to ensure employees are properly trained, meeting production standards, following internal controls procedures and producing quality work.* Responsible for reviewing production reports to monitor workflow and ensure production goals are met.* Compile and develop management reports for attendance reporting as requested by government and company management.* Compile and develop management reports on department goals and production as requested by the government management.* Responsible for verifying adherence to all department and agency security regulations and internal controls.* Responsible for monitoring suspense to ensure all case files are logged prior to filing.* Participate in, and complete, in a satisfactory manner, special projects and assignments as requested.* Required Qualifications To Be Successful In This Role:* Minimum of two (2) years of progressive supervisory experience in an office, retail or production environment* Demonstrated ability to prioritize and organize simultaneous workflow duties.* Minimum of two (2) years experience in quality control.* Document examination experience.* Demonstrated ability to prioritize and organize tasks.* Excellent written and interpersonal skills.* Intermediate to expert skills working with MS Office, including Word and Excel.* Ability to lift up to 30 lbs
What Does An Associate Supervisor Do At Boehringer Ingelheim
* Act as liaison between group Managers, System Supervisors, Quality Assurance team members, engineers, and maintenance and craft team leaders in matters regarding the Work Order and Job Plan processes* Review work scope, rationale, approvals, changes to appropriate equipment/systems and re-qualification activities* Contact parties involved for clarification, as necessary* Administer and maintain the Computerized Maintenance Management System (CMMS) database for the applicable area(s)* Schedule regular Work Order processing meetings to facilitate the timely and orderly flow or Work Orders* Review Work Order completion documentation, attachments, signatures, and dates and communicate with appropriate parties to seek clarification/completion, as necessary* Review Job Plan documentation, attachments, signatures, and dates and communicate with appropriate parties to seek clarification/completion, as necessary* Coordination of CMMS PM, record changes with Scheduler* Maintain Work Order documentation of all maintenance, repairs and modifications to all physical equipment, system, and facilities using the procedures specified in the work order SOP* Job plan processing – email notification, follow-up, securing signatures on documents.* Update CMMS job plan records* Produce and distribute regular and custom reports as requested or required to provide records of Work Order and Job Plan activity and other CMMS information necessary to manage operations* Demonstrate a visible & tangible commitment to HSE, Quality, Lean Principles, and the Boehringer Ingelheim Values in all work related activities* In addition to the above, other assigned duties & projects deemed appropriate within the position scope* Schedule and coordinate maintenance activities between operations, maintenance and contract personnel.* Arrange for and schedule contract support as needed to complete corrective and preventative tasks.* Reschedule maintenance activities as needed.* Work with crafts, production and/or clients to ensure schedule adherence.* Participate on Operations project teams.* Develop and maintain business processes related to job function.* This position will receive an Individual Yearly Training Plan which they are expected to be 100% OTIF
What Does An Associate Supervisor Do At Sungard
Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements