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The differences between associate/team leads and shift supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an associate/team lead and a shift supervisor. Additionally, an associate/team lead has an average salary of $54,721, which is higher than the $34,141 average annual salary of a shift supervisor.
The top three skills for an associate/team lead include excellent interpersonal, product knowledge and quality standards. The most important skills for a shift supervisor are cash handling, store operations, and store management.
| Associate/Team Lead | Shift Supervisor | |
| Yearly salary | $54,721 | $34,141 |
| Hourly rate | $26.31 | $16.41 |
| Growth rate | - | 10% |
| Number of jobs | 247,018 | 282,079 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.
Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.
Associate/team leads and shift supervisors have different pay scales, as shown below.
| Associate/Team Lead | Shift Supervisor | |
| Average salary | $54,721 | $34,141 |
| Salary range | Between $28,000 And $104,000 | Between $26,000 And $44,000 |
| Highest paying City | Boston, MA | San Jose, CA |
| Highest paying state | Rhode Island | Hawaii |
| Best paying company | Citi | AbbVie |
| Best paying industry | - | Manufacturing |
There are a few differences between an associate/team lead and a shift supervisor in terms of educational background:
| Associate/Team Lead | Shift Supervisor | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between associate/team leads' and shift supervisors' demographics:
| Associate/Team Lead | Shift Supervisor | |
| Average age | 43 | 43 |
| Gender ratio | Male, 51.8% Female, 48.2% | Male, 49.1% Female, 50.9% |
| Race ratio | Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7% | Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.9% White, 61.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |