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E-Commerce Associate Team Leader

Whole Foods
Arlington, VA
At Whole Foods Market, we're working to nourish people and the planet. We're committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and purpose-driven teams who
are passionate about our quality products and great customer service. We think you'll

agree that it's a great time to join #TeamWFM.

The Associate Team Leader, WFMOA: E-Commerce requires you to lean into five key areas: safety, quality, customer service, productivity, and fun.

On a daily basis, you can expect to support the WFMOA E-Commerce team by:

* Ensuring a safe work environment for all Team Members.
* Reviewing the work forecasts and determine productivity and utilization requirements to meet the overall WFMOA objectives.
* Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
* Proactively identifying and leading process improvement initiatives.
* Balancing labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
* Embracing a start-up mentality and emphasize "have fun."

Responsibilities

Associate Team Leaders are responsible for ensuring Team Members are properly trained and prepared to focus on their jobs. You will assist the Team Leader in implementing and administering processes and policies consistently. This includes reporting and deep diving on areas including productivity, quality, safety, and customer service - as a means for achieving or exceeding Whole Foods Market expectations. The Assistant Team Leader will assess performance results for team members and partner with leadership teams on development to drive improvements.

Additional responsibilities include:

* Coordinate process flow to ensure products are dispatched on time to meet on-line customer delivery promise
* Maintain awareness of in-store customer needs and direct Team Members as necessary to satisfy and delight customers; responds promptly to customer requests and questions.
* Allocate labor as needed; direct and assign job duties for Team Members
* Perform in-depth problem solving in all areas to ensure successful and continuous operations
* Train, audit, and support Team Members to perform WFMOA standard operating procedures
* Ensure Team Members have the proper tools to perform their jobs and coordinate repair or replacement when needed
* Report and escalate systemic issues as necessary and in a timely manner
* Review and update Standard Operating Procedures according to WFMOA practices

Identify, address and resolve safety issues

Basic Qualifications:

* Must have a High School diploma or equivalent
* 18+ months retail experience for employees in a retail, distribution, or logistics environment
* Flexibility to work weekends and or evenings
* Availability to work overtime during peak seasons and as needed year-round
* Authorization to work in the US without sponsorship.
* Proficiency with email, Microsoft Office, and operations-related applications including scheduling and ordering software

Preferred Qualifications:

* Prior experience leading high volume teams
* Ownership in your work and team
* Degree in Engineering, Operations, or a related field.
* Ability to learn quickly and work under pressure in a fast-paced environment.
* Demonstrated analytical skills and ability to problem solve and prioritize with little guidance High energy, enthusiastic, and displays an affinity for our products, core values, and company
* Philosophy
* Demonstrates exceptional level of knowledge surrounding (new) products, item location,
* pricing and awareness of relevant competitors and industry trends.
* Demonstrated communication skills (written and verbal) with all levels of team members and leadership

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
9d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Gainesville, VA
What you'll do...

Are you driven by helping people, being part of a team, and exceeding client expectations? Block Advisors is looking to hire Associate Team Leaders who will be passionate about the H&R Block brand purpose: To provide help and inspire confidence in our clients and communities everywhere.

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. As an Associate Team Leader for Block Advisors, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early September as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

* Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of Block Advisors
* Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates

What you'll bring to the team...

* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Passionate, determined, resilient under stress and a will to win attitude
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
23d ago

Block Advisors Associate Team Leader

H&R Block
Falls Church, VA
**411364BR**

**Title:**

Block Advisors Associate Team Leader

**What you'll do...** **:**

Are you driven by helping people, being part of a team, and exceeding client expectations? **Block Advisors** is looking to hire **Associate Team Leaders** who will be passionate about the H&R Block brand purpose: To provide help and inspire confidence in our clients and communities everywhere.

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. As an **Associate Team Leader** for Block Advisors, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early September as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of Block Advisors

+ Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates **Job ID:** 411364BR **City:** Falls Church **State:** Virginia **About H&R Block...** **:** We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. **It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences **Bilingual candidates strongly encouraged to apply!** **What you'll bring to the team...** **:**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Passionate, determined, resilient under stress and a will to win attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher **Posting Title:** Block Advisors Associate Team Leader
51d ago

Associate Underwriting Team Lead - Remote

Guaranteed Rate, Inc.
Remote or Chicago, IL
About Guaranteed Rate:

We're Guaranteed Rate, the 5th-largest retail mortgage lender in the U.S. with more than $73 billion in loans funded in 2020 alone. We're based on a philosophy that We Grow For Good and that the more we grow, the more we can help people-and we've been growing exponentially by partnering with the best real estate agents, hiring the best people, and offering industry-leading tech, low rates and the highest level of customer service. Headquartered in Chicago, our 13,000 employees are in every state across 350 offices. We know anything is possible as long as you believe. Do you believe you're a perfect fit? We'd love to hear from you.

What's the Role?

We are currently seeking a hard-working, dedicated Associate Underwriting Team Lead to join our innovative and passionate team. If you have advanced Encompass experience and passion for mentoring up conventional underwriters this is the job you have been looking for.

Responsibilities:

* Distribute work to underwriting team according to goals and workload
* Remote
* Responds to procedural, product, and system questions for assigned Associate underwriting team
* Coach and mentor Associate underwriters
* Act as an escalation contact for Encompass related questions and guidance
* Manage Ceridian updates for assigned Associate team
* Keep management apprised of development as they relate to personnel, workflow and conventional-related projects
* Perform other job-related duties and special products as required

Requirements:

* BS/BA in Finance or equivalent work history
* Passion for training, coaching, mentoring
* 3+ years of experience in all aspects of residential mortgage origination for Conventional loans.
* Strong knowledge of State and Federal laws pertaining to the mortgage banking industry (QM, ATR, RESPA, ECOA, AIR, etc.)
* Proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
* Excellent customer service skills with strong attention to detail
* Strong analytical skills required with a high degree of accuracy
* Encompass experience required
* Previous leadership experience

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason, as protected. #LI-LC1 #LI-Remote
26d ago

Block Advisors Associate Team Leader

H&R Block
Washington, DC
**411355BR**

**Title:**

Block Advisors Associate Team Leader

**What you'll do...** **:**

Are you driven by helping people, being part of a team, and exceeding client expectations? **Block Advisors** is looking to hire **Associate Team Leaders** who will be passionate about the H&R Block brand purpose: To provide help and inspire confidence in our clients and communities everywhere.

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. As an **Associate Team Leader** for Block Advisors, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early September as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of Block Advisors

+ Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates **Job ID:** 411355BR **City:** Washington **State:** District Of Columbia **About H&R Block...** **:** We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. **It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences **Bilingual candidates strongly encouraged to apply!** **What you'll bring to the team...** **:**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Passionate, determined, resilient under stress and a will to win attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher **Posting Title:** Block Advisors Associate Team Leader
51d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Columbia, MD
What you'll do...

Are you driven by helping people, being part of a team, and exceeding client expectations? Block Advisors is looking to hire Associate Team Leaders who will be passionate about the H&R Block brand purpose: To provide help and inspire confidence in our clients and communities everywhere.

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. As an Associate Team Leader for Block Advisors, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early September as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

* Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of Block Advisors
* Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates

What you'll bring to the team...

* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Passionate, determined, resilient under stress and a will to win attitude
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
20d ago

E-Commerce Associate Team Leader

Whole Foods
Rockville, MD
At Whole Foods Market, we're working to nourish people and the planet. We're committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and purpose-driven teams who
are passionate about our quality products and great customer service. We think you'll

agree that it's a great time to join #TeamWFM.

The Associate Team Leader, WFMOA: E-Commerce requires you to lean into five key areas: safety, quality, customer service, productivity, and fun.

On a daily basis, you can expect to support the WFMOA E-Commerce team by:

* Ensuring a safe work environment for all Team Members.
* Reviewing the work forecasts and determine productivity and utilization requirements to meet the overall WFMOA objectives.
* Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
* Proactively identifying and leading process improvement initiatives.
* Balancing labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
* Embracing a start-up mentality and emphasize "have fun."

Responsibilities

Associate Team Leaders are responsible for ensuring Team Members are properly trained and prepared to focus on their jobs. You will assist the Team Leader in implementing and administering processes and policies consistently. This includes reporting and deep diving on areas including productivity, quality, safety, and customer service - as a means for achieving or exceeding Whole Foods Market expectations. The Assistant Team Leader will assess performance results for team members and partner with leadership teams on development to drive improvements.

Additional responsibilities include:

* Coordinate process flow to ensure products are dispatched on time to meet on-line customer delivery promise
* Maintain awareness of in-store customer needs and direct Team Members as necessary to satisfy and delight customers; responds promptly to customer requests and questions.
* Allocate labor as needed; direct and assign job duties for Team Members
* Perform in-depth problem solving in all areas to ensure successful and continuous operations
* Train, audit, and support Team Members to perform WFMOA standard operating procedures
* Ensure Team Members have the proper tools to perform their jobs and coordinate repair or replacement when needed
* Report and escalate systemic issues as necessary and in a timely manner
* Review and update Standard Operating Procedures according to WFMOA practices

Identify, address and resolve safety issues

Basic Qualifications:

* Must have a High School diploma or equivalent
* 18+ months retail experience for employees in a retail, distribution, or logistics environment
* Flexibility to work weekends and or evenings
* Availability to work overtime during peak seasons and as needed year-round
* Authorization to work in the US without sponsorship.
* Proficiency with email, Microsoft Office, and operations-related applications including scheduling and ordering software

Preferred Qualifications:

* Prior experience leading high volume teams
* Ownership in your work and team
* Degree in Engineering, Operations, or a related field.
* Ability to learn quickly and work under pressure in a fast-paced environment.
* Demonstrated analytical skills and ability to problem solve and prioritize with little guidance High energy, enthusiastic, and displays an affinity for our products, core values, and company
* Philosophy
* Demonstrates exceptional level of knowledge surrounding (new) products, item location,
* pricing and awareness of relevant competitors and industry trends.
* Demonstrated communication skills (written and verbal) with all levels of team members and leadership

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
9d ago

Associate Team Leader

H&R Block, Inc.
Annandale, VA
What you'll do...

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.

Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll…

* Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
* Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates

What you'll bring to the team...

* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Passionate, determined, resilient under stress and a will to win attitude
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
21d ago

Associate Team Leader

H&R Block, Inc.
Springfield, VA
What you'll do...

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.

Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll…

* Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
* Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Serve as point of contact for onsite escalated client service concerns
* Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
* Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
* Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
* Lead daily huddles and communicate essential information to office associates

What you'll bring to the team...

* Prior experience working in customer service or similar role
* Strong organizational skills and ability to plan and manage day-to-day office operations
* Customer-centric mindset and strong communication skills
* Computer proficient with the ability to use MS Office
* Demonstrated ability to work independently with minimal supervision
* Passionate, determined, resilient under stress and a will to win attitude
* Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
* High school diploma / equivalent or higher
35d ago

Associate Team Leader

H&R Block
Annandale, VA
**412601BR**

**Title:**

Associate Team Leader

**What you'll do...** **:**

Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.

Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

**Day to day, you'll...**

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

+ Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates

**Job ID:**

412601BR

**City:**

Annandale

**State:**

Virginia

**About H&R Block...** **:**

We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

**It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences **Bilingual candidates strongly encouraged to apply!**

**What you'll bring to the team...** **:**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Passionate, determined, resilient under stress and a will to win attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Associate Team Leader
51d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Centreville, VA
53d ago

Associate Team Leader

H&R Block, Inc.
Vienna, VA
53d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Falls Church, VA
53d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Arlington, VA
51d ago

Associate Team Leader

H&R Block, Inc.
Fairfax, VA
53d ago

Associate Team Leader

H&R Block
Arlington, VA
51d ago

Associate Team Leader

H&R Block
Vienna, VA
50d ago

Associate Team Leader

H&R Block
Arlington, VA
50d ago

Associate Team Leader

H&R Block
Fairfax, VA
49d ago

Block Advisors Associate Team Leader

H&R Block
Centreville, VA
51d ago

Block Advisors Associate Team Leader

H&R Block
Arlington, VA
50d ago

Associate Team Leader

H&R Block
Fairfax, VA
51d ago

Associate Team Leader

H&R Block
Springfield, VA
51d ago

Associate Team Leader

H&R Block
Fairfax, VA
51d ago

Block Advisors Associate Team Leader

H&R Block
Gainesville, VA
51d ago

Block Advisors Associate Team Leader

H&R Block
Arlington, VA
51d ago

Associate Team Leader

H&R Block
Arlington, VA
51d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Chevy Chase, MD
53d ago

Associate Team Leader

H&R Block, Inc.
Bethesda, MD
51d ago

Associate Team Leader

H&R Block, Inc.
Kensington, MD
53d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Montgomery Village, MD
53d ago

Associate Team Leader

H&R Block, Inc.
Germantown, MD
53d ago

Block Advisors Associate Team Leader

H&R Block, Inc.
Wheaton, MD
53d ago

Associate Team Leader

H&R Block, Inc.
Gaithersburg, MD
53d ago

Associate Team Leader

H&R Block, Inc.
Wheaton, MD
51d ago

Block Advisors Associate Team Leader

H&R Block
Chevy Chase, MD
51d ago

Block Advisors Associate Team Leader

H&R Block
Wheaton, MD
51d ago

Associate Team Leader

H&R Block
Wheaton, MD
51d ago

Associate Team Leader

H&R Block
Germantown, MD
51d ago

Associate Team Leader

H&R Block
Kensington, MD
50d ago

Average Salary For an Associate/Team Lead

Based on recent jobs postings on Zippia, the average salary in the U.S. for an Associate/Team Lead is $63,949 per year or $31 per hour. The highest paying Associate/Team Lead jobs have a salary over $103,000 per year while the lowest paying Associate/Team Lead jobs pay $39,000 per year

Average Associate/Team Lead Salary
$63,000 yearly
$31 hourly
Updated October 15, 2021
39000
10 %
63000
Median
103000
90 %

Highest Paying Cities For Associate/Team Lead

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Stamford, CT
$75,770
$36.43
New York, NY
$75,560
$36.33
Saint Louis, MO
$65,453
$31.47
Topeka, KS
$55,707
$26.78
Lafayette, IN
$54,857
$26.37

5 Common Career Paths For an Associate/Team Lead

Team Leader

Team leaders are responsible for managing a team for a specific project or work component. They primarily guide the team members and ensure that they are still working towards the set goals. Team leaders create strategies to reach goals, cascade the goals and strategies to team members, assign tasks, conduct periodic check-ups on the roadmap towards the goals, foster an engaging work environment, motivate and coach team members, monitor team performance, evaluate the strategies and come up with mitigating plans as needed. They are also responsible for reporting the team's progress to higher management.

Assistant Manager

An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.

Supervisor

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Department Manager

Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.

Assistant Store Manager

Assistant store managers are considered second-in-command to store managers. They help oversee operations and take over when the manager is unavailable. Assistant store managers may be assigned to focus on certain aspects of store operations such as marketing, finance, human resources, or quality control. They should be familiar with running the store and with all the other tasks needed to be done. Assistant store managers should have decision-making skills, interpersonal skills, and business acumen. They should also be able to do the work usually done on the operations floor in case of a lack of manpower.

Illustrated Career Paths For an Associate/Team Lead