FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.

Associate/Team Lead

This job has expired and is no longer available.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Associate/Team Lead Skills

Below we've compiled a list of the most important skills for an Associate/Team Lead. We ranked the top skills based on the percentage of Associate/Team Lead resumes they appeared on. For example, 25.9% of Associate/Team Lead resumes contained Customer Service as a skill. Let's find out what skills an Associate/Team Lead actually needs in order to be successful in the workplace.

These are the most important skills for an Associate/Team Lead:

1. Customer Service

demand arrow
high Demand
Here's how Customer Service is used in Associate/Team Lead jobs:
  • Reviewed financial documents to determine the best solution and ensure customer service and company profitability
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Provided excellent customer service including product recommendation and features.
  • Established, taught and demonstrated exceptional customer service.
  • Ensured customer satisfaction through excellent customer service.
  • Develop and maintain exceptional customer service standards.
  • Provided fast and friendly customer service to customers, as well as styling the customer when needed.
  • Managed key accounts, provided quality customer service, and generated/closed new business sales.
  • Set high standard and exceed expectations in providing outstanding customer service.
  • Achieved all set sales goals while providing outstanding customer service.
  • Relayed quality issues between Cisco Customer Service and my team.
  • Possess nine years of experience in customer service.
  • Provided great customer service using the G.U.E.S.T.
  • Provided prompt and courteous customer service.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Traveled to other stores as my expertise was needed to aide in store coverage, merchandizing and customer service.
  • Trained, evaluated, and offered direction to cashiers to ensure highest levels of customer service.
  • Lead a team of 70+ team members to ensure highest quality customer service.
  • Created new processes and systems for increasing customer service satisfaction.

Show More

1 Customer Service Jobs

No jobs at selected location

2. New Merchandise

demand arrow
high Demand
Here's how New Merchandise is used in Associate/Team Lead jobs:
  • Monitored stock levels, tracked new merchandise, and identified hot items in order to optimize the picking process.
  • Lead support associate with a focus on inventory, replenishment and organization of all new merchandise entering the store.
  • Deliver new merchandise to the appropriate department for placement on the selling floor or stock area.
  • Handled resets according to schedule, including deleted and new merchandise.
  • Restocked shelves with new merchandise and maintained store inventory.
  • Engaged with every customer to introduce new merchandise.
  • Shelved and organized all new merchandise.
  • Assisted with stock team to process new merchandise( SKU ).
  • Unloaded new merchandise from trucks Moved unloaded product to sales floor Restocked sold items from previous day Backstocked overstock items

Show More

3. Food Safety

demand arrow
high Demand
Here's how Food Safety is used in Associate/Team Lead jobs:
  • Maintained corporate sanitation and food safety standards.
  • Managed a team of 5 lab technicians to ensure that all internal and external food safety and quality standards were upheld.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Monitor the food safety requirements of the company and Hazard Analysis Critical Control Point (HACCP).
  • Followed health and food safety guidelines at all times.
  • Follow HACCP standards and food safety preparations.
  • maintained a high level of cleanliness, organization, organic integrity, and food safety.

Show More

2 Food Safety Jobs

No jobs at selected location

4. Sales Floor

demand arrow
high Demand
Here's how Sales Floor is used in Associate/Team Lead jobs:
  • Brainstormed contests and provided incentives to encourage competitiveness and motivation on the sales floor.
  • Maintained sales floor through organization procedures.
  • Greeted customers, helping guests on the sales floor, informing customers of sales or specials, and ringing up purchases.
  • Assist other employees in the stock room with separating and taking out go-backs to the sales floor.
  • Incorporate new products on to the sales floor to create a pleasant shopping environment for customers.
  • Assumed a leadership position which involved organizing the sales floor and conduct training for new hires.
  • Recover and replenish sales floor, process monthly markdowns, fulfill locator and send sales.
  • Team lead duties are supervising sales floor, assigning daily task, and training associates.
  • Supervised the Sales floor to exceed sales goals through strategic planning, displays Merchandise.
  • Maintain sales floor operations (stocking/rotating product, opening and closing duties), P
  • Worked the sales floor, managing an average of 10 customers per hour.
  • Trained new hires in classroom then sales floor on varying schedules.
  • Assist Team Leader in managing of all sales floor team members.
  • Receive, open, unpack and issue sales floor merchandise.
  • Assisted on sales floor as needed to maintain service standards.
  • Organized and maintained merchandise on the sales floor.
  • Worked overnight stocking merchandise and organizing the sales floor to create a pleasant and safe shopping environment General maintenance of sales floor
  • Stock sales floor with fresh produce, while helping customers and down stacking pallets in a multi-task work environment.
  • Monitored sales floor activity, display merchandise, evaluated compliance logs, and held weekly team member meetings.
  • Greet and assist customers Open and close registers Run Sales floor Performed floor sets Assisted with staff scheduling Supervised Sales Associates

Show More

5. Sales Goals

demand arrow
high Demand
Here's how Sales Goals is used in Associate/Team Lead jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Maintained profitability and exceeded sales goals in a struggling economy.
  • Achieve or exceed individual daily sales goals to contribute to the success of surpassing the store daily sales goal.
  • Market and sell designer clothing apparel and accessories based on customers' needs and target sales goals.
  • Coached Client Associates in reaching sales goals and trained them in procedures, regulations and products.
  • Maintained and exceeded hourly and daily sales goals - frequently earned recognition for top sales performance.
  • Assisted in planning and implementing strategies to meet sales goals on a daily and annual basis.
  • Follow and achieve department's sales goals on a monthly, quarterly and yearly basis.
  • Set daily, weekly, and monthly sales goals for all team members.
  • Participated in corporate program to increase sales; achieved all sales goals.
  • Contributed to team success by exceeding team sales goals by 73%.
  • Awarded Employee of the Month for outstanding salesmanship and meeting monthly sales goals
  • Managed three departments and ensured merchandising and sales goals are met.
  • Meet daily sales goals and check ins with the Area manager.
  • Configure and meet daily and weekly sales goals.
  • Keep track of shrinkage and sales goals.
  • Exceeded team sales goals by 20%.
  • Performed sales techniques in regards to describing information to customers to enhance salesmanship and reach store and position sales goals.
  • Maintained all quotes and exceeded sales goals * Trained two employees in order to become an escalated representative.
  • Meet sales goals Customer service.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Inventory Control

demand arrow
high Demand
Here's how Inventory Control is used in Associate/Team Lead jobs:
  • General warehouse position including receiving, shipping, stocking, replenishment and inventory control.
  • Maintained inventory controls by collecting stock location orders and printing requests.
  • Maintained product assortment, merchandising and inventory control
  • Conducted inventory control measures and standards.
  • Inventory control and payroll verification.
  • Inventory control, price changes, discontinued items, pulling of products from shelf also created and built displays for products.
  • Direct customer service, training, scheduling, purchase/ budget reconciliation, inventory control, establishes sales goals/trends for department.
  • Opened and closed team for store, handled customer service issues, and oversaw financial and inventory controls.
  • Involved in inventory control and variance explanations along with maintained organized and clean work areas.
  • Performed cycle counts and annual physical inventory control functions and loading and unloading trucks.
  • Created advertisement displays, manage inventory control, and maintain the store appearance.
  • Use inventory control software to log information, process customer shipments and damages.
  • Experience in packing and shipping and receiving and freight tracking inventory control.
  • Inventory control, maintenance of back stock and sales floor.
  • Maintained sales records for inventory control.
  • Ensured payroll and inventory control.
  • Top sales performer Skilled in areas of inventory control, order processing, and cashier management.
  • Led and trained staff Coordinated sales, supplies, equipment and services ordering and inventory control.
  • Inventory control Lead product replenisher Product quality management
  • Assisted team leader in supervising staff Ensured proper stocking of the department Assisted in schedule writing Completed ordering Managed inventory control.

Show More

7. Product Knowledge

demand arrow
high Demand
Here's how Product Knowledge is used in Associate/Team Lead jobs:
  • Designed/Launched/Led training focused on job performance, operations, merchandising, product knowledge, processing, and technology evolution.
  • Demonstrated advanced product knowledge and maintained awareness of new products.
  • Coordinated store education meetings to promote product knowledge.
  • Trained and developed all new and current team members on product knowledge and transaction processing during a time of organizational restructuring.
  • Coached, trained and managed all personal bankers in the areas of profiling, product knowledge and referral production.
  • Coached, Educated sales staff on product knowledge, service excellence and sales to exceed weekly /monthly sales goals.
  • Led and participated in all floor operations during all shifts, provided excellent customer service and extensive product knowledge.
  • Developed and provided product knowledge to customers through the features, values, and benefits of each product.
  • Drive sales to exceed daily and weekly goals with the use of product knowledge and superior customer service.
  • Trained all employees in proper drink preparation, merchandising, customer service skills, and product knowledge!
  • Use of product knowledge, I worked with customers to tailor arrangements to suit their needs.
  • Trained and managed over 25 employees in customer service and brand product knowledge.
  • Job Summary: Offered product knowledge and advice on electronics and technical information.
  • Demonstrate good product knowledge to customers on key promotions and offers.
  • Completed Nike's Footwear course on product knowledge.
  • Shared product knowledge with customers and team mates.
  • Used product knowledge to maximize sales.
  • Included promotional give-aways, customer interaction, surveys, extensive product knowledge.
  • Merchandised women's wear designer Used product knowledge to provide exceptional service to customers and build sales.
  • Scheduled weekly staff trainings to improve product knowledge and suggestive selling.

Show More

3 Product Knowledge Jobs

No jobs at selected location

8. Credit Card Transactions

demand arrow
high Demand
Here's how Credit Card Transactions is used in Associate/Team Lead jobs:
  • Operated a cash register to process cash, check, and credit card transactions.
  • Perform cash and credit card transactions, operate, and balance cash registers.
  • Handled cash and credit card transactions in department store environment.

Show More

9. Company Policies

demand arrow
high Demand
Here's how Company Policies is used in Associate/Team Lead jobs:
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Carried out supervisory responsibilities in accordance with company policies and applicable laws.
  • Provided guidance to account managers in the areas of professional development, communication skills and company policies.
  • Facilitated productivity and managed company policies for a team of over 20 employees as alternate team lead.
  • Trained new employees on company policies and standards as it pertained to the Kids/Baby department.
  • Performed cashiering, coached associates on registers, customer service, and company policies.
  • Monitored employees' overall job performances to ensure adherence to company policies and procedures.
  • Assisted with New hire orientation, training and explaining of company policies and procedures.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Participate with hiring new team members in accordance with company policies and procedures.
  • Trained all 4 associates on the RSA team on company policies and procedures
  • Set the example by always adhering to Company policies and procedures.
  • Adhered to stringent company policies and high quality control standards.
  • Processed claims and made adjustments in accordance with company policies.
  • Adhere to all company policies procedures and safety standard.
  • Educate them on company policies and procedures.
  • Required to learn company policies and procedures.
  • Utilize numerous systems and resources for independently researching company policies to answer inquires from shareholders and Financial Advisors.
  • Ensured all deliverables are compliant with company policies and procedures for passing external audits performed by KPMG.
  • Handled customer relations issues in a gracious manner and in accordance with company policies.

Show More

10. Daily Operations

demand arrow
high Demand
Here's how Daily Operations is used in Associate/Team Lead jobs:
  • Implemented administrative programs to reduce redundancy and streamline processes to improve daily operations.
  • Facilitated the daily operations of supported processing team.
  • Executed daily operations of bakery outlet.
  • Supervised customer service daily operations.
  • Coached and maintained staff to carry out daily operations, procedures, policies, and service and sales techniques.
  • Team Captain Assisted Supervisor with daily operations, order Fulfillment and supervision of 15+ dock team mates.
  • Trained a new Supervisor and new cashiers in all aspects of daily operations for their position.
  • Promoted to Associate Team Leader in 2001 assisting Team Leader with all responsibilities with daily operations.
  • Supported the Team Leader of $1+ million door in daily operations of the store.
  • Led a team of five, trained and oversaw daily operations to ensure consistent productivity.
  • Collaborate with other teams for cross merchandising, daily operations, and team re-alignment.
  • Provided support to management in the daily operations of the call center.
  • Supported Team Leader in driving the daily operations of the produce team.
  • Support the Team Leader in the overall daily operations of the department.
  • Assisted the Team Leader in all aspects of daily operations.
  • Administered Daily Operations Process to ensure Policies were adhered to.
  • Involved in branch daily operations, cash management and scheduling.
  • Oversee team of 40+ employees and all daily operations.
  • Assist in daily operations of a growing company.
  • Meet with plant manager to discuss daily operations.

Show More

11. Data Entry

demand arrow
high Demand
Here's how Data Entry is used in Associate/Team Lead jobs:
  • Process bi-weekly payroll for approximately 6,500 employees, including data entry, verifying, reconciling and time management database.
  • Assist with receiving, data entry, forklift battery maintenance, and cycle counting.
  • Enter medical payment information into the data entry system called the Ops Portal.
  • Open new case daily with alpha/ numeric data entry.
  • Helped in other managerial tasks including the data entry.
  • Managed ICD-9 and CPT codes for data entry.
  • Reconcile invoices; heavy 10-key and data entry.
  • Verified CRC-DEO data entry and generated reports.
  • Utilize Lowes app to find orders, pick-ups/delivery and data entry for inventory control.
  • Mail Open, Image Capture, Image Review, Data Entry, Book Print, and Quality Control).
  • Create documents for purposes of service as trained by using word created documents thru data entry on state computer systems.
  • Coordinated inventory process to barcode and data entry into the global inventory control system for about 2,000 items.
  • Train new hires Record team UPH's Data Entry

Show More

5 Data Entry Jobs

No jobs at selected location

12. New Associates

demand arrow
high Demand
Here's how New Associates is used in Associate/Team Lead jobs:
  • Mentored new associates and worked on projects within management to help increase productivity.
  • Trained all new associates on safety procedures
  • Performed managerial tasks such as balancing all registers, opening and closing store, and training new associates.
  • Lead trainer of new associates in all phases of development in a fast paced department.
  • Train new associates to function in a teamwork approach and coach based on individual needs.
  • Assisted supervisors in training new associates as well as creating training material and written procedures.
  • Tracked and evaluated new associates ability to adapt to new policies and systems.
  • Trained and developed new associates on POS systems and key sales tactics.
  • Train and supervise new associates for replenishment, cashier, and stock.
  • Assisted with price checks and training new associates and cashiers.
  • Manage employees, interviewing, training and coaching new associates.
  • Interviewed, hired, and subsequently trained new associates.
  • Assisted with the Nesting program for new associates.
  • Trained new associates on home products
  • Put in charge of insuring smooth operation of machinery, training new associates and ineracting with vendors.
  • Promoted to Team Leader within 4 months Train new associates in operational processes Monitor work and make needed adjustments
  • Train new associates how to follow work instructions properly, and pickand pull uncertified product to be assembled after inspection iscompleted.
  • Create daily employee rotation Oversee production line Train new associates Inventory Quality check

Show More

13. Phone Calls

demand arrow
high Demand
Here's how Phone Calls is used in Associate/Team Lead jobs:
  • Conducted business to business telephone calls.
  • Answered phone calls, assisting potential customers with questions and concerns regarding services that are offered at the facility.
  • Answer phone calls Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Receive phone calls and requests for purchase as well services from either customers or other store locations.
  • Assist supervisor when needed, answer questions for the team, handle escalated phone calls.
  • Answered phone calls when customers called looking for specific merchandise or information about products.
  • Answer phone calls and look up items online for customers over the phone.
  • Assist in display of merchandise, answer all incoming phone calls.
  • Performed all follow up phone calls and scheduled appointments for future visits
  • Prompt responses with outgoing phone calls and emails.
  • Work in customer service attending phone calls in a professional manner.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Stacked palletsAnswer telephone calls, worked in office and assisted all personal .
  • Processed bills monthly, quarterly and annually Verified billable voucher Entered information into the database Obtained claim status via telephone calls

Show More

14. Customer Complaints

demand arrow
high Demand
Here's how Customer Complaints is used in Associate/Team Lead jobs:
  • Resolved customer complaints by listening to problems; developing solutions; and making recommendations to management.
  • Handled inbound/outbound escalated customer complaints, including executive escalations from various levels of leadership.
  • Established great customer service and directly resolved customer complaints and concerns.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Participate in Internal investigations and customer complaints.
  • Assisted the clerical department in scheduling employees, payroll, data entry, and the handling of customer complaints.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Handled all customer complaints, along with team member issues!
  • Handled customer complaints and met and exceeded quotas each month.
  • Reacted and responded to customer complaints tactfully and promptly.
  • Resolved customer complaints and issues and built relationships.
  • Resolve customer complaints regarding sales and services.
  • Handle customer complaints and conflicts.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Sign off on all returns, assist cashiers with any issues, customer complaints etc.
  • Team lead for a sales team of 5 associates * Resolved customer complaints and concerns
  • Resolved customer complaints by exchanging adjusting packages based on the customers 'needs and budget.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Handled escalated issues and customer complaints in a timely manner.
  • Assist with departmental zoning and employee's specific duties -Train and develop associates -Responsible dealing with customer complaints.

Show More

15. Quality Standards

demand arrow
average Demand
Here's how Quality Standards is used in Associate/Team Lead jobs:
  • Achieved project goals/objectives, implementing new initiatives and maintaining high quality standards and meeting/ exceeding SLA expectations.
  • Position demanded ability to maintain production levels, quality standards and individual and team inspired goals.
  • Decreased back room by seventy percent since 2012 and have set the high fir customer service and quality standards.
  • Manage the ordering process to meet Whole Foods Market quality standards, maintain competitive pricing and achieve targeted sales.
  • Maintain quality standards and ensure that all associates are completing processes and procedures that meet these standards.
  • Performed quality inspections at the end of the line to make sure quality standards are met.
  • Monitor food preparation with attention to quality standards, buying/merchandising, expenses and proper production levels.
  • Exceeded call quality standards while on the phones going above and beyond for our clients.
  • Observed, evaluated workers, and work procedures to ensure quality standards and service.
  • Promoted to team leader making sure strict quality standards were met and documented.
  • Optimized team potentials that enabled the strict meeting of deadlines and quality standards.
  • Dedicated to problem solving in customer service by upholding the strongest quality standards.
  • Work closely with all DC teams to insure accuracy and quality standards.
  • Manage the ordering process to meet Whole Food's market quality standards.
  • Check assembly for fit and alignment, inspect per quality standards.
  • Maintain quality standards for production and counter display.
  • Assure highest quality standards on our products.

Show More

16. Inventory Management

demand arrow
average Demand
Here's how Inventory Management is used in Associate/Team Lead jobs:
  • Managed point of sale transactions, cash receipts, scheduling, general facility maintenance and inventory management
  • Utilized marketing events, educational classes and inventory management techniques to increase profitability and drive sales.
  • Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals.
  • Enforced safety standards and headed up inventory management report generation and reviews.
  • Repair team supervision and product fallout inventory management.
  • Assist Team Leader with all departmental functions: team supervision, inventory management, scheduling, and vendor relations.
  • Utilized sales data and analysis tools to generate comprehensive reports for inventory management, purchasing, and sales.
  • Inventory management, event planning, catering for professional and private clients.
  • Maintain and complete other duties as assigned by Inventory Management Team.
  • Inventory management: managing financials of five sub teams making sure that invoices and credits were accounted for.
  • Perform opening/closing procedures, inventory management, credit processing, purchasing and maintain vendor relations.

Show More

17. Staff Members

demand arrow
average Demand
Here's how Staff Members is used in Associate/Team Lead jobs:
  • Supervised and motivated staff members.
  • Conducted or arranged for ongoing technical training and personal development classes for staff members and new hires.
  • Interfaced extensively with diverse populations at all levels; supervised 8-16 staff members in each department.
  • Trained new staff members on company policies, procedures, and health and safety requirements.
  • Recruited, on-boarded, trained and developed 8-12 quality staff members.
  • Provided cross training to more than 50 staff members.
  • Executed team leader's vision regarding managing staff members.
  • Provided positive morale and motivation for staff members.
  • Provided training to staff members.
  • Direct and review the work of staff members, including survey support staff and interviewers who gather survey data.

Show More

18. POS

demand arrow
average Demand
Here's how POS is used in Associate/Team Lead jobs:
  • Coordinate efforts in research and identification of depositor information in high-risk monetary transactions.
  • Earned team leader position assisting peers with system applications and customer escalations.
  • Analyze trends in abeyance data to streamline current operating procedure, forecast losses and identification of possible risk.
  • Improved Employee Retention over 90%, with positive reinforcement, training, and overall work environment.
  • Led the team by setting a positive example and holding team members accountable inspecting what I expect.
  • Processed daily transactions including: commercial deposits, check cashing, and credit card payments.
  • Promoted to the Global team lead position while continuing direct responsibility for the Americas team.
  • Created successful summer Friday grill-outs featuring unique recipes weekly, boosting margin and customer exposure.
  • Trained new employees with the POS and inventory control system and overriding systems when needed.
  • Developed positive relationship with team members acting a source for information and direction for them.
  • Evaluate contract terms and develops and coordinates the company's position on program changes.
  • Provided transactions to customers via a POS/cashier system handing cash and forms of credit.
  • Count down register at the end of the night and also made deposits.
  • Performed opening and closing duties such as handling deposits and counting registers.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Processed daily sales reports, administered payroll, and bank deposits.
  • Fashioned email campaigns for all new positions to drive interest.
  • Sorted and posted all incoming and outgoing mail.
  • Have to possess sales target.
  • Develop proposal plan of action.

Show More

2 POS Jobs

No jobs at selected location

19. Bank Deposits

demand arrow
average Demand
Here's how Bank Deposits is used in Associate/Team Lead jobs:
  • Performed all end-of-day actions including sales report generation and daily bank deposits.
  • Determined appropriate sales and use tax on purchases, maintained and prepared for the daily bank deposits.
  • Received and recorded bank deposits, vouchers and tallied funds at the close of business.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Program software and train new associates, make bank deposits, perform over/short functions.
  • Count cash drawers and make bank deposits at the end of each shift.
  • Prepare daily bank deposits and monitor/balance petty cash.
  • Counted cash drawers and made bank deposits.
  • Prepare & make daily bank deposits.
  • retail sales, some management duties such as open and close store - bank deposits, and perform Managers inventory.
  • Performed financials transactions such as bank deposits.

Show More

20. Ensure Compliance

demand arrow
average Demand
Here's how Ensure Compliance is used in Associate/Team Lead jobs:
  • Communicate with hospital billing staff in order to provide information regarding utilization review decisions and ensure compliance with policies and procedures.
  • Conduct administrative audits and inventories to ensure compliance with administrative policies and procedures.
  • Monitor underwriting decisions of team members to ensure compliance with Company guidelines.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Audit and ensure compliance with the Patriot Act, Bank Secrecy Act, and Dodd-Frank Act regulatory requirements.
  • Maintain comprehensive knowledge of, and ensure compliance with relevant regulatory rules and standards.
  • Supervised CMAs to ensure compliance with established policies and procedures by evaluating employee work conduct and performance.

Show More

21. Corrective Action

demand arrow
average Demand
Here's how Corrective Action is used in Associate/Team Lead jobs:
  • Assisted with the implementation of corrective actions and disciplinary procedures.
  • Issued Corrective Actions/Counseling Statements when necessary.
  • Developed and implemented corrective actions.
  • Addressed performance issues with associates to ensure understanding of and compliance with policies and procedures and agreed upon appropriate corrective action.
  • Investigated reports of serious behavior problems to ascertain facts, take corrective action as required, and implement disciplinary measures.
  • Assisted Team Leader with other team member's job dialogue deliveries, as well as corrective actions procedures.
  • Ensured all sales transactions, refunds and POS system functioned smoothly and took corrective action when necessary.
  • Conducted scheduling, training, performance dialogues, and corrective actions for team members.
  • Assist with all hiring, corrective actions, terminations and job dialogues.
  • Implemented corrective actions for team members based on performance and attendance.
  • Perform corrective action, write ups, and terminations when needed.
  • Provided guidance through corrective action and mediation as needed.

Show More

22. Loss Prevention

demand arrow
average Demand
Here's how Loss Prevention is used in Associate/Team Lead jobs:
  • Supported Management team in executing merchandising, loss prevention, safety, and operational procedures and achieving store goals.
  • Developed and implemented new loss prevention methods which resulted in a 43% reduction in shrinkage rates.
  • Work involved inventory, sales, risk assessment, loss prevention, customer/vendor relations, etc.
  • Exhibit strong Loss Prevention awareness and help ensure compliance to all inventory control measures.
  • Assist Store Manager with monthly sales deposits, inventory control, and loss prevention.
  • Assist senior management with loss prevention programs and profit margin.
  • Developed loss prevention strategies for two different store locations.
  • Responded to safety and loss prevention incidents.
  • Trained in loss prevention and shrinkage.
  • Handled loss prevention and management!

Show More

23. Special Projects

demand arrow
average Demand
Here's how Special Projects is used in Associate/Team Lead jobs:
  • Designated subject matter expert on special projects which entailed creating and implementing new department-wide procedures and initiatives.
  • Lead teams of inventory associates to conduct inventories, merchandising resets and special projects for various companies.
  • Shared responsibility P & L, buying/merchandising, regularity compliance, and special projects as assigned.
  • Aided management with employee work scheduling and performed other special projects as assigned.
  • Work side by side with upper management on special projects impacting company goals.
  • Perform other related duties, special projects or assignments as required.
  • Trained new Associate Contract Billing Representatives and special projects as needed.
  • Work on special projects as designated by my supervisor.
  • Worked special projects as directed by management.
  • Advised Inventory Manager on completion timelines for special projects.
  • Serve as acting team lead and assist with rolling out special projects and or changes in workflow or procedure.

Show More

24. Store Leadership

demand arrow
average Demand
Here's how Store Leadership is used in Associate/Team Lead jobs:
  • Communicated regional and global expectations to Store Leadership and Team Members.
  • Delivered ongoing communications with team members and store leadership.
  • Participated and contributed to all department meetings, store leadership meetings, safety meetings, and store meetings.
  • Fostered strong bonds between team leaders, store leadership and regional coordinators.
  • Participated in all aspect of store leadership activities.
  • Key Achievements: In first 2 months of employment nominated by store leadership to represent the store in the F.A.S.T.
  • Assisted Store Leadership in the Separation Process of a Team Members.
  • Report in with Store Leadership weekly on Grocery Department financials.
  • Delegate tasks, direct workflow, support store leadership.

Show More

25. Special Orders

demand arrow
average Demand
Here's how Special Orders is used in Associate/Team Lead jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Revamped current procedures regarding special orders and event planning for customers.
  • Trained new employees on how to take special orders for customers and how to input numbers in the system.
  • Offer products such as deliveries, special orders (SOS), and install products.
  • Enforce general, special orders, and all regulations applicable to the areas operations.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.
  • Place special orders or call other stores to find wanted products.
  • Placed special orders or call other stores to find desire items.
  • Resolve guest issues, complaints, requests for special orders.
  • Create schedules to meet the business needs* Take special orders.
  • Managed all special orders placed in store.
  • Politelyassisted customers in person and via telephone.Communicated with vendors regardin order availability, future inventory and special orders.

Show More

26. Osha

demand arrow
average Demand
Here's how Osha is used in Associate/Team Lead jobs:
  • Maintained adherence to strict safety standards and OSHA regulations; selected to participate on Safety Team.
  • Provide extensive hands-on safety & health training at Cal/OSHA offices and California employer's workplace.
  • Comply with all regulatory rules and regulations including HACCP, OSHA, Dept.
  • Assist in operation of facility in compliance with OSHA and DOT standards.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Followed all company rules and policies as well as OSHA/EPA regulations.
  • Maintained facility in compliance with OSHA and DOT standards.
  • Plant did not have an OSHA recordable injury during my tenure (1.5 years with no recordable injuries).
  • Serve as technical expert in matters related to food safety, environmental health, and OSHA.Support regional programs.

Show More

27. High Volume

demand arrow
average Demand
Here's how High Volume is used in Associate/Team Lead jobs:
  • Maintain a high level of customer service in a high volume Organic Grocery store setting.
  • Manage the bakery department, 30 employees, in a very high volume store.
  • Handled high volume sales with cash, credit and gift card transactions
  • Produce products using high volume assembly machine with human interfaces.
  • Serviced extremely high volume of external calls.
  • Team leader of food service preparation and set-ups utilizing abilities to multi-task in a high volume atmosphere.

Show More

28. Weekly Schedules

demand arrow
average Demand
Here's how Weekly Schedules is used in Associate/Team Lead jobs:
  • Created weekly schedules to maximize work flow and accommodate individual needs of team members.
  • Produced weekly schedules for coffee bar, production, and front of house.
  • Developed weekly schedules for 150 warehouse employees.
  • Devise the function of the department by implementing weekly schedules for 20 team members Calculate and compile weekly financial recapitulations.
  • Completed weekly schedulesSKILLS:Typing: 35 wpmProficient in Windows, Microsoft Word, Office, Outlook, Excel.

Show More

29. Pallet Jack

demand arrow
average Demand
Here's how Pallet Jack is used in Associate/Team Lead jobs:
  • Wrap and load all pallets onto Fed Ex truck and trailers by using the pallet jack.
  • Operated forklift and pallet jacks to load product exceeding daily rate production.
  • Certified on sit down, stand up forklift, motorized pallet jack.
  • Loaded and unloaded all trucks using various forklifts and pallet jacks.
  • Operate forklift, pallet jack to stage and store freight.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Experience in using loading equipment such as: -Pallet Jack -Lifter
  • Performed proper use of department equipment; forklift, baler, compactor, vermaport, safety cutter and pallet jack.
  • Can wrap pallets, build skids, use pallet jack, hand jack, cherry picker, electric jack etc..
  • Stocked merchandise Motivated team Completed customer orders in a timely manner Always put the customer first Pallet jack trained

Show More

30. Performance Reviews

demand arrow
low Demand
Here's how Performance Reviews is used in Associate/Team Lead jobs:
  • Develop production employees through training, coaching, evaluation and administering personal performance reviews.
  • Supervised and prepared performance reviews of staff and participated in personal recruitment.
  • Performed quarterly quality audits and annual performance reviews.
  • Assist Manger in the interview and hiring process, writing and delivering performance reviews; promotions, discipline of the team.
  • Assisted Grocery Team Leader in completing all job performance reviews for team members.
  • Administered performance reviews with team members to benchmark progress and set goals.
  • Completed semi-annual and annual performance reviews for each team member.
  • Conduct quarterly and end-of-year performance reviews for the team.
  • Give team member performance reviews and set high expectations.
  • Mentored up to 30 team members including delivering performance reviews and cousellings.

Show More

31. Stock Room

demand arrow
low Demand
Here's how Stock Room is used in Associate/Team Lead jobs:
  • Maintained inventory in stock room & on sales floor; processed shipment daily.
  • Manage inventory and stock room to keep department shrinkage to a minimum.
  • Maintained cleanliness and order of the front store and stock room.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Make schedules and retrieve mail and supplies from stock room
  • Maintain stock room fill in order sheets.
  • Supervised & trained stock room staff.
  • Maintain organization of stock room.
  • Arrange product for monthly floor sets Act as team leader for stock room staff.

Show More

32. Customer Orders

demand arrow
low Demand
Here's how Customer Orders is used in Associate/Team Lead jobs:
  • Provided delivery and installation for all out-going customer orders.
  • Utilized JD Edwards, RF scanners, UPS and FedEx computerized systems to pick and process customer orders.
  • Followed Standard Operating Procedures (SOP's) to ensure customer orders are picked and distributed accurately.
  • Schedule all machines setup and productions according to customer orders per day according to inventory levels.
  • Lead teams of 15 - 20 people to pick and distribute national account customer orders.
  • Managed special projects and large customer orders from basic copies to newsletters and brochures.
  • Take customer orders and convey them to other employees for preparation.
  • Provide customer service directly to customers and fills customer orders.
  • Ship customer orders using various truck carriers.
  • Ship customer orders using FEDEX, UPS, DHL.
  • Picked and packed customer orders * Managed seasonal fulfillment support associates
  • Delegated tasks to ensure customer orders were completed in a timely manner.

Show More

33. Powerpoint

demand arrow
low Demand

34. Monthly Inventory

demand arrow
low Demand
Here's how Monthly Inventory is used in Associate/Team Lead jobs:
  • Conducted monthly inventory and submitted timely and accurate accompanying paperwork to regional offices.
  • Conduct monthly inventory of produce department.
  • Monitor inventory levels by doing monthly inventory of sorted stock.
  • Maintained daily, weekly, and monthly inventory reports.
  • Assigned to prepare the weekly schedule and monthly inventory * Managed/oversaw daily operations
  • Conducted monthly inventory Implemented new ideas to increase margin and labor goals of the team.
  • Managed a staff of ten cooks and twenty customer service Team Members Assisted with monthly inventory
  • Maintained and supervised financials, buying, and ran monthly inventory.
  • Lead team to success in sales and growth.. Count monthly inventory for back stock and sales floor product.

Show More

35. Labor Budget

demand arrow
low Demand
Here's how Labor Budget is used in Associate/Team Lead jobs:
  • Monitor sales forecasting, purchasing and labor budgets to be sure the department was within regional financial parameters.
  • Used previous year s gross and labor budget to comprise the weekly Team Member schedule.
  • Managed labor costs to allow for fifteen basis point reduction in overall labor budget.
  • Developed excel spreadsheets to track labor budget of team and other key financial objectives.
  • Managed labor budget and scheduled a team of 8-12, including scratch kitchen team.
  • Managed daily labor budget by ensuring sales per labor hour targets were achieved.
  • Utilized labor budget for the needs of the department and the store.
  • Hired staff based on labor budget and sales growth.
  • Trained and scheduled staff; maintained labor budget.

Show More

36. Process Improvement

demand arrow
low Demand
Here's how Process Improvement is used in Associate/Team Lead jobs:
  • Identify education needs and areas of process improvement and assist in implementation process.
  • Developed process improvements to enhance efficiency and effectiveness of inter-department call center operations.
  • Drive and execute key process improvements and initiatives (internally and externally)
  • Provided process improvement suggestions to senior management regarding member relations procedures.
  • Completed several process improvement initiatives across multiple business groups.
  • Proposed process improvements to increase quality and efficiency.
  • Provided management with suggestions for process improvements.
  • Identified inefficiencies and made process improvements
  • Conduct regularly scheduled shift meetings for safety, production, and process improvement.
  • Focused on process improvement & better control of managing market risk.
  • Provided suggestions for process improvements and the resolution of issues.
  • Developed efficiency-enhancing workflow/process improvement that made it possible to accommodate increasing responsibilities necessitated by staff reduction.

Show More

37. Whole Body

demand arrow
low Demand
Here's how Whole Body is used in Associate/Team Lead jobs:
  • Collaborate and support other Whole Body Team Leaders at other store to enhance goals for dept.
  • Sole trainer of meat apprentice, focusing extensively on whole body anatomy and honed knife skills.
  • Supported Whole Body team's growth through hands-on training, support, and a warm environment.
  • Assist in providing the Whole Body Team with vision and direction.
  • Oversee Body Care and Supplements in Whole Body department.
  • Assisted Whole Body Team Leader in all departmental responsibilities.
  • Shared ability of multi- tasking, by creating a positive profitable whole body Dept.

Show More

38. SQL

demand arrow
low Demand
Here's how SQL is used in Associate/Team Lead jobs:
  • Use ETL tools that include SSIS to import data into SQL server.
  • Created CRUD stored procedures and views in SQL Server 2005.
  • Import data from various formats into SQL Server.
  • Developed unique SQL, Cloudbased, and ADHOC telephony query techniques resulting in the identification of previously undiscovered nefarious networks.
  • Use SQL to program data based on clients contracts with vendors.
  • Developed the project using ASP.NET Web Forms, .NET 2.0 Framework, AJAX Control Toolkit, C# and MySQL.
  • Managed and executed performance test with dynaTrace, GENEOS/Sitescope, SQL/Oracle monitoring enabled and gathered response time and infrastructure metrics.
  • Migrate legacy PL/SQL packages, functions and procedures to Shell scripts, Informatica workflows achieving data accuracy and performance.

Show More

39. Company Standards

demand arrow
low Demand
Here's how Company Standards is used in Associate/Team Lead jobs:
  • Perform audits on department managers to ensure they are in compliance with company standards.
  • Train new team members properly to understand our culture, passion, and company standards
  • Manage the Sign Team and Markdown Team to ensure pricing matches company standards.
  • Trained workers to perform general warehouse duties to company standards.

Show More

40. ATL

demand arrow
low Demand
Here's how ATL is used in Associate/Team Lead jobs:
  • Maintain the store appearance including keeping merchandise neatly organized and attractively displayed.
  • Received merchandise, checked items for damage, and placed items neatly in display area.
  • Assisted ATL and TL with management of schedule, financial reports, and inventory.
  • Mentored the Grocery Specialist at the time to become a metro ATL.
  • Accepted to and completed FAST ATL department management training course.
  • Participated in weekly Bakery Conference Calls and bi-monthly ATL meetings.
  • Completed training program and obtained ATL position within the department.
  • Transferred to the Charlotte location as ATL.
  • Performed ATL duties for the Verification/C-code Teams.
  • Completed the ATL Bench Strength Training.
  • Work closely with Team Leader and other ATLs to ensure smooth operation of the department.
  • Hired on as the Seafood ATL for the opening of Coddingtown location.
  • Volunteered and selected for ATL rotation Pilot Program for the DFW Metroplex.
  • Enhanced integration and communication flow by eliminating stove piping within Logistics Command and Systems Command to greatly facilitate issue resolution.
  • Team Educator ATLi Graduate 2014 Facilitated Shared Fate (resets/planograms) and Promo schedule.

Show More

41. Current Sales

demand arrow
low Demand
Here's how Current Sales is used in Associate/Team Lead jobs:
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Maintained knowledge of current sales and promotions, policies regarding payments, and security practices.
  • Maintained knowledge of current sales and promotions.
  • Stock sales floorGreet/Guide customersInform customers on current sales in the storeReplenish sales floorProvide excellent customer serviceRun stock checksMaintain neat sales floor

Show More

42. Customer Questions

demand arrow
low Demand
Here's how Customer Questions is used in Associate/Team Lead jobs:
  • Communicate and respond effectively to customer questions, requests to locate merchandise and other requested assistance.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Handle customer questions, inquiries, or complaints with great customer service, patience, and respect.
  • Enhance corporate efficiency by answering customer questions and requests for Team Service Managers.
  • Answer incoming telephone calls, respond to customer questions and solved problems.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answered all customer questions regarding product, pricing, and purchase.

Show More

43. Department Operations

demand arrow
low Demand
Here's how Department Operations is used in Associate/Team Lead jobs:
  • Assumed responsibility for Bakery Department operations as department sales grew.
  • Lead day to day department operations and maintain a strong floor presence.
  • Lead the entire team while being accountable for all department operations.
  • Oversee all department operations, financial, training, hiring
  • Assisted team leader in daily department operations.
  • Communicate with Team Members regarding all department operations Conduct scheduled inventories and submit reports.
  • Assisted Store Openings: Morristown, NJ 2015- Assisted with Department Operations training for new team.

Show More

5 Department Operations Jobs

No jobs at selected location

44. Cycle Counts

demand arrow
low Demand
Here's how Cycle Counts is used in Associate/Team Lead jobs:
  • Maintain proper inventory level by administering daily inventory cycle counts and resolving variances.
  • Load and unload trucks, perform cycle counts and utilize computer to track shipments and inventory.
  • Participate in year-end inventory and cycle counts completing price changes within the department.
  • Performed regular inventory cycle counts to monitor shrink.
  • Monitor and track all daily department cycle counts.
  • Participate in year-end inventory and cycle counts.
  • Cycle counts on popular products.

Show More

45. Retail Execution

demand arrow
low Demand
Here's how Retail Execution is used in Associate/Team Lead jobs:
  • Reported directly to Team Leader to set and achieve the highest standard in industry retail execution.
  • Set clear expectations to achieve and fulfill high standards of retail execution.
  • Set and achieved the highest standards in food retail execution.
  • Merchandised and maintained the highest standards in retail execution.

Show More

46. Technical Support

demand arrow
low Demand
Here's how Technical Support is used in Associate/Team Lead jobs:
  • Coordinate technical support and office equipment.
  • Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Show More

47. Positive Attitude

demand arrow
low Demand
Here's how Positive Attitude is used in Associate/Team Lead jobs:
  • Maintained a positive attitude and ensured superior customer experience in store while resolving problems and generating loyal clientele.
  • Checked out customers with a positive attitude to ensure a return visit and sign up for Nike's email program.
  • Talk to complete strangers all day long absorbing many no's while still maintaining a positive attitude and closing sales
  • Help, engaged and greet customers with a positive attitude in a professional environment.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.

Show More

48. TM

demand arrow
low Demand
Here's how TM is used in Associate/Team Lead jobs:
  • Provided customers with access to interest rate information and basic investment opportunities offered through available products and services.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Provided excellent customer service and operated cash registers in the Junior and Children's department.
  • Maximize department productivity through creation of labor schedules that meet departmental needs and labor budget.
  • Assisted with Floor Moves to ensure departments were in compliance with company standards.
  • Ensured departments met company quality standards for spoilage, margin, and inventory.
  • Received 100% rating from Weights and Measures department during routine inspections.
  • Provide backup assistance by stocking, ordering and supervising the specialty department.
  • Relayed that information to our credit department.
  • Assist Team Leader in overseeing grocery department.
  • Coordinated demonstrations and displays with other departments within our store to highlight the Specialty and Beer department products and increase sales.
  • Promoted to Team Leader Work with Team Leader to ensure department margins were met and inventory was stocked.
  • Directed clients to appropriate departments when necessary Assisted internal and external clients with transactions and account issues.
  • Achieved organizational efficiencies and expense reduction targets by co-leading the merger of four departments into one.
  • Drive team to produce excellent customer service and department sales Increase general knowledge within the team
  • Disburse workload to eight OPEX Operators within the retail lockbox department.
  • Assist the wholesale lockbox department with their processing, as needed.
  • Improved efficiency and workflow with other support teams to focus fully on their department s area of pride.
  • Obtained Series 6 & 63 Licencing Increased department quality and production standards Increased internal and external client satisfaction and confidence.
  • Implemented and organized department community events such as "Groovin' on the Grass, " serving 4000+.

Show More

49. WFM

demand arrow
low Demand
Here's how WFM is used in Associate/Team Lead jobs:
  • Developed and maintained creative store layout and product merchandising to support the regional and national WFM vision.
  • Worked with WFM (Work Force Management) On Adherence/Scheduling for agents.
  • Manage and provide accurate weekly, monthly and annual management reports.WFM vision.
  • Mentored team members in receiving their WFM-U Bachelors and Masters degrees.
  • Represented WFM at numerous trade shows and expos.
  • Maintain full service meat counter to WFM standards.
  • Maintain pre-pack selection the WFM standards, practicing proper meat flow at all times.

Show More

50. Unix

demand arrow
low Demand
Here's how Unix is used in Associate/Team Lead jobs:
  • File transfer between Unix and Windows.

Show More

Associate/Team Lead Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For An Associate/Team Lead

Customer Service

32.0%

New Merchandise

14.8%

Food Safety

9.2%

Sales Floor

9.0%

Sales Goals

5.5%

Inventory Control

3.9%

Product Knowledge

2.9%

Credit Card Transactions

2.3%

Company Policies

2.2%

Daily Operations

2.1%

Data Entry

2.0%

New Associates

1.9%

Phone Calls

1.7%

Customer Complaints

1.7%

Quality Standards

1.5%

Inventory Management

1.5%

Staff Members

1.5%

POS

1.4%

Bank Deposits

1.4%

Ensure Compliance

1.3%
Show More

Typical Skill-Sets Required For An Associate/Team Lead

Rank Skill
1 Customer Service 25.9%
2 New Merchandise 12.0%
3 Food Safety 7.4%
4 Sales Floor 7.3%
5 Sales Goals 4.5%
6 Inventory Control 3.1%
7 Product Knowledge 2.4%
8 Credit Card Transactions 1.9%
9 Company Policies 1.8%
10 Daily Operations 1.7%
11 Data Entry 1.6%
12 New Associates 1.5%
13 Phone Calls 1.4%
14 Customer Complaints 1.4%
15 Quality Standards 1.2%
16 Inventory Management 1.2%
17 Staff Members 1.2%
18 POS 1.2%
19 Bank Deposits 1.1%
20 Ensure Compliance 1.1%
21 Corrective Action 1.1%
22 Loss Prevention 1.0%
23 Special Projects 0.9%
24 Store Leadership 0.8%
25 Special Orders 0.8%
26 Osha 0.8%
27 High Volume 0.8%
28 Weekly Schedules 0.8%
29 Pallet Jack 0.7%
30 Performance Reviews 0.7%
31 Stock Room 0.7%
32 Customer Orders 0.7%
33 Powerpoint 0.6%
34 Monthly Inventory 0.6%
35 Labor Budget 0.6%
36 Process Improvement 0.6%
37 Whole Body 0.6%
38 SQL 0.6%
39 Company Standards 0.6%
40 ATL 0.5%
41 Current Sales 0.5%
42 Customer Questions 0.5%
43 Department Operations 0.5%
44 Cycle Counts 0.5%
45 Retail Execution 0.5%
46 Technical Support 0.5%
47 Positive Attitude 0.5%
48 TM 0.4%
49 WFM 0.4%
50 Unix 0.4%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

81,904 Associate/Team Lead Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.