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Senior Epic Systems Analyst- Cadance/GrandCentral/Prelude
Ohiohealth 4.3
Remote associate technical analyst job
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
The Senior Systems Analyst will be responsible for the design, development, implementation of builds on special projects in Epic Cadence, Prelude and Grand Central
Ideal candidate MUST HAVE PRIOR CERTIFICATION in as such Epic Cadence, Prelude, Grand Central and Welcome modules.
This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure.
Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers.
Collaborates with end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications.
Leads in process improvement activities related to Application Management for enterprise applications includes (Epic, Workday, Kronos) and other major applications.
Responsibilities And Duties:
System Analysis and Design:
Analyze and document current business processes and workflows.
Identify system requirements and translate them into detailed specifications.
Design and implement solutions to improve system efficiency and user experience.
Application Support:
Provide advanced support for (Epic, Workday, Kronos,) and other applications.
Troubleshoot and resolve system issues in a timely manner.
Coordinate with vendors and internal teams for system upgrades and patches.
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
Project Management:
Manage smaller projects related to system implementations and upgrades.
Strong knowledge with various project management approaches, e.g. waterfall, agile.
Ability to lead project teams in project methodology.
Training and Documentation:
Create and maintain comprehensive documentation for system configurations and processes.
Mentor junior analysts and provide guidance on best practices.
Integration and Data Management:
Ensure seamless integration between various healthcare applications.
Manage data integrity and security across systems.
Perform data analysis and generate reports as needed.
Minimum Qualifications:
Bachelor's Degree (Required)
Additional Job Description:
degree in computer science, Information Technology, Healthcare Administration, or a related field.
Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.
In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.
SPECIALIZED KNOWLEDGE
Extensive experience with Epic, Workday, and Kronos applications.
Proven track record of managing complex projects and leading cross-functional teams.
Experience with system integration and data migration projects.
Previous experience in a leadership or supervisory role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Liaison with managed service providers, vendors, operational leadership.
Ability to work independently and as part of a team.
Proficiency in project management tools and methodologies.
Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
DESIRED ATTRIBUTES
ITIL Foundation certification desired not required.
Certifications in relevant technologies (e.g., Epic)
Advanced degree (Master's or higher) in a related field is a plus.
Experience in a large healthcare system or hospital setting.
Experience with other healthcare applications and systems.
Knowledge of healthcare regulations and compliance standards.
Familiarity with cloud computing platforms (e.g., AWS, Azure).
Experience with business intelligence and analytics tools.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
IS Revenue Cycle
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
$90k-107k yearly est. 2d ago
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Fundraising Database Analyst
Lifebridge Health 4.5
Remote associate technical analyst job
Fundraising Database Analyst
Owings Mills, MD
SINAI HOSPITAL
DEVELOPMENT
Full-time - Day shift - 8:00am-5:00pm
PROFESSIONAL
93615
$26.08-$39.12 Experience based
Posted: December 16, 2025
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Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
REMOTE POSITION-CANDIDATES MUST BE LOCAL TO ATTEND A MONTHLY MEETING AND TWO LOCAL FUNDRAISING EVENTS About the Role: The Database Analyst is responsible for managing various reporting functions, assists in ensuring data integrity and strategic use of fundraising platforms, and provides data strategy to strengthen donor engagement and overall fundraising efforts within the Department of Corporate Development. Effective data management and analytics are integral to the success of any development program, making this a key position within the department. KEY RESPONSIBILITIES:
Manages end of month tasks and reporting, ensuring timely and accurate reports to the Finance team.
Develops and produces high level reports such as board reports, annual survey reports, major gift metrics and works with the special event manager to reconcile event income and conducts monthly reconciliation with Finance.
Develops and maintains dashboards to track fundraising progress, campaign performance, donor retention and pipeline activity, as requested, and ensures that data coding supports dashboard accuracy.
Works with the Manager of Major Gifts to ensure that major gift proposals, portfolios and metric reports accurately reflect major gift team activity.
Analyzes donor giving trends and behaviors to identify opportunities for increased engagement and growth.
Process maps - Works with department team members to develop and implement process maps for annual gift, major gift and grateful patient programs and provides data-driven insights to support those areas.
Prepares lists and segmentations for solicitations, stewardship mailings and event invitations.
Develops and manages project timelines.
Conducts periodic review of code tables and coordinates coding adjustments across LBH entities.
Crossed trained in gift processing.
In conjunction with the Director of Operations, provides database review and training for new employees.
Performs mass imports and global changes as needed using Omatic software.
Recommends software training goals for Development team members based on data reviews and audits.
Reviews Blackbaud Community groups to keep abreast of system best practices and solutions to data challenges.
Participates in Blackbaud training modules when appropriate
REQUIREMENTS:
Education: Bachelor's degree preferred
Experience: 3-5 years of experience working in a nonprofit and/or hospital setting. Raiser's Edge experience or similar fundraising CRM and/or email marking software systems experience.
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapzagde"; var cslocations = $cs.parse JSON('[{\"id\":\"2124149\",\"title\":\"Fundraising Database Analyst\",\"permalink\":\"fundraising-database-analyst\",\"geography\":{\"lat\":\"39.4009361\",\"lng\":\"-76.7789136\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
$84k-122k yearly est. 4d ago
WMS Application Analyst
Rural King Supply 4.0
Associate technical analyst job in Circleville, OH
About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
What You'll do
As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes.
Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms.
Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner.
Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes.
Assist in system configuration, user access management, and basic workflow customization.
Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality.
Create and maintain user documentation, standard operating procedures, and training materials.
Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations.
Monitor and analyze WMS performance and support proactive system health checks.
Support project initiatives related to system upgrades, new functionality, or process improvements.
Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
This role may require occasional travel to distribution centers or warehouses.
On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons).
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education.
Exposure to configuration and customization of HighJump/Körber workflows or screens.
Experience working in a distribution center or retail warehouse environment.
Basic understanding of APIs, EDI, or middleware integration tools.
Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred.
Basic knowledge of SQL and experience with data queries ro reporting tools is a plus.
Strong problem solving skills and ability to work independently with attention to detail.
Excellent verbal and written interpersonal and communication skills.
Customer focused mindset.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Capability to lift 15 pounds periodically.
Ability to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$56k-74.1k yearly 3d ago
IT Business Analyst
Pyramid Consulting, Inc. 4.1
Associate technical analyst job in Columbus, OH
Immediate need for a talented IT Business Analyst. This is a 12+ Months Contract opportunity with long-term potential and is located in Columbus, OH (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94405
Pay Range: $55 - $57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Skills-Planview, Agile place & Data Mapping
Experience with techniques to elicit, prioritize, organize, document, model, and analyze requirements.
Facilitation and meeting management skills with the ability to create a framework that encourages participation and productivity.
Knowledge of software development methodologies, including Agile techniques, to effectively support delivery.
Knowledge of industry-standard tools for process mapping, documentation, and software development lifecycle management to enhance clarity and streamline business operations.
Ability to negotiate and influence others through sharing information and gaining commitment
Presentation skills and ability to present information in various ways to meet audience needs
Analytical and problem-solving skills with attention to detail for accurate solution assessment and recommendation
Listening, verbal, and written communication skills to effectively translate between technical and non-technical stakeholders.
Interpersonal skills to effectively interact and influence across diverse organizations.
Ability to collaborate with others in a team-orien- Experience with Planview Portfolio implementations is a huge bonus
Familiarity with tools - AgilePlace, Mural, Visio (for process mapping and workflow design).
Knowledge of data mapping and system data integration/migrationted environment with shifting priorities and deadlines.
Ability to prioritize and execute concurrent initiatives while balancing deadlines and stakeholder needs without impacting quality.
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$55-57 hourly 2d ago
IT Business Analyst(only W2, Onsite)
CBTS 4.9
Associate technical analyst job in Columbus, OH
The key experience interests are:
IT Business Analyst -
Requirement gathering (Certifications in CBAP would be a plus)
Tracing requirements to test cases
Leading meetings in a very organized manner
Critical thinking / problem skills
Customer relationship experience and vendor relationship experience.
IT Analyst
Customer relationship building
Managing service partners to application support SLAs
Reporting to customers status of portfolio
Number of apps
Incident status
Health of environment
Roadmap collaboration
Critical thinking / problem skills
Required Qualifications for Position
Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
3 - 4 years experience in application, services or application analysis, deployment and support
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
Willing to travel to NiSource business unit or Service Provider locations, as needed
NiSource business operations knowledge
2+ year s experience working with support vendors and a software support environment
Knowledge of ITIL processes and metrics
$65k-89k yearly est. 4d ago
Data Entry Product Support - No Experience
Glocpa
Remote associate technical analyst job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$43k-61k yearly est. 60d+ ago
Direct Client : Workday Extend Technical Consultant - Remote
Iitjobs, Inc. 3.7
Remote associate technical analyst job
Greetings!!!
Job Title : Workday Extend Technical Consultant
Long Term Project
100% Remote
Required Skills
1.Workday HCM experience of 10 yrs and minimum 3 +yrs of Workday Extend experience
2. Experience with design and developing custom application using workday Extend
3,Excellent analytical, problem-solving, communication, and collaboration skills.
Certification:
Workday Extend Certification Preferred
Interested share resume asap to ***************************
$105k-137k yearly est. 2d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Colorado
Evolve Systems
Remote associate technical analyst job
We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career.
Your Responsibilities
Support setup and maintenance of computer systems and networks
Troubleshoot technical issues and provide basic solutions
Learn to install and configure hardware, software, and applications
Follow IT security protocols and support data protection
Collaborate with remote team members
Qualifications
Veterans discharged 2012 2025 strongly encouraged
No prior IT experience required
Strong communication, teamwork, and attention to detail
Interest in technology is a plus
What We Offer
Competitive pay: $26 $33/hr
Flexible remote work schedule
Paid IT training and certification opportunities
Veteran-supportive workplace with career growth
Apply today and start your next mission a successful career in IT!
$26-33 hourly 13d ago
NextGen Applications Analyst
Medsys Group 4.0
Remote associate technical analyst job
NOTE: This role is NOT open to C2C companies
NextGen Applications Analyst - Regulatory Upgrade
Multiple Sites (Remote with Limited Travel)
Start: Mid/Late August | Orientation/Training ~30 days
Duration: Through 2027
About the Role
We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide.
Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country.
Key Responsibilities
Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades.
Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs.
Collaborate with cross-functional technical and clinical teams to ensure smooth implementation.
Troubleshoot and resolve upgrade-related application issues.
Ensure compliance with regulatory, security, and infrastructure standards.
Contribute to readiness calls and go-live support, occasionally on weekends.
Required Experience
Hands-on experience with NextGen 8, including:
UI enhancements and navigation redesigns
Adaptive Content Engine (ACE) template configuration
APSO documentation workflows
Understanding of NextGen 8 infrastructure requirements and environment setup.
Experience supporting migrations of healthcare applications to AWS or similar environments.
Strong problem-solving, communication, and collaboration skills.
Travel Expectations
Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence.
Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts).
If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.
$60k-82k yearly est. 2d ago
Sr. ServiceNow Business Analyst/Tester
BCMC
Remote associate technical analyst job
ServiceNow Requirements/Test Engineer
BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position.
Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance.
Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays
Primary Responsibilities:
Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases.
Identifies future state system requirements at various levels of abstraction and detail to document future state process flows.
Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/
Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation.
Supports the Scrum Master on the sprint planning for each sprint release.
Collaborate with solutions Architects to understand the implementation details and scope of the release capability.
Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality.
Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects.
Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely.
Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc.
Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities.
Support the production issues and work with the O&M team to ensure production issues are resolved.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience as a Test Engineer in an Agile development environment
Have or ability to obtain a Security+ or equivalent Certification
ServiceNow CSA certification required
Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
Experience with user story development and management in an Agile environment
Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired.
Experience with client-facing roles and ability to build rapport and trust
Strong written and verbal skills
Strong analytical/critical thinking skills
Our Company Overview:
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vision coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
$73k-98k yearly est. Auto-Apply 60d+ ago
Sr. Technology Training & Adoption Analyst
Benesch Law 4.5
Remote associate technical analyst job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Columbus office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$97k-123k yearly est. 44d ago
Healthcare IT Systems Analyst - Data Migration #2474
Genius Road
Remote associate technical analyst job
Healthcare IT Systems Analyst - Data Migration
*Preference given to individuals with prior experience working with Texas government agencies.
12-18 month contract Our client is seeking a team of Systems Analysts to support the migration of their integrated resident information system, including Cerner Millennium, Dentrix, CareTracker, and RLDatix Risk Module, to a new SaaS-based solution. This is an exciting opportunity for professionals with a strong background in healthcare EHR systems, data migration, and workflow design. The role involves comprehensive planning, data assessment, migration, testing, and post-migration support.
The ideal candidates will have 7+ years of experience in database management, data migration, business analysis, and experience working with EHR systems. These positions are fully remote, offering flexibility to candidates located anywhere in the USA.
Required Skills and Qualifications:
Bachelor's degree in Computer Science or a related field
7+ years of experience in database management systems and data migration, with a strong emphasis on healthcare EHR systems (particularly Cerner Millennium)
Proficiency in Oracle, Microsoft SQL Server, or similar database scripting technologies
Experience in business analysis and evaluating user requirements, operational procedures, and identifying system enhancements
Experience in cloud data migrations and working with modern software architectures
In-depth experience in EHR applications, including workflow analysis, system design, and support using software engineering practices
Proven track record of documenting process flows and analyzing workflows for system usability
Ability to resolve complex data-related issues using strong analytical and problem-solving skills
Familiarity with Agile Scrum methodology and SaaS-based EHR systems
Some understanding of regulatory compliance and data security practices specific to healthcare data
Proficiency in Microsoft Excel, Word, Visio, and other spreadsheet software
Knowledge of architectural concepts and principles relevant to infrastructure, information systems, and organizational structure
Exceptional oral and written communication skills for clear documentation and effective stakeholder engagement
Strong interpersonal skills to collaborate with diverse teams and foster high productivity and collaboration
Experience in preparing data specifications for input/output processes
Key Responsibilities:
Support the migration of healthcare EHR systems (Cerner Millennium, Dentrix, CareTracker, RLDatix) to a new SaaS platform
Perform data assessment, cleansing, and mapping to ensure compatibility with the new system
Build workflows to support system integration and functionality, ensuring smooth data transition
Document all phases of the migration process and engage with clinical and IT stakeholders for requirements gathering
Ensure clear communication throughout the Software Development Life Cycle (SDLC)
Ensure that the system design adheres to company standards and regulatory requirements
Set up validation and auditing processes to maintain data integrity post-migration
Create and execute Unit test scripts, manage test scenarios, and analyze test results to ensure the reliability of the new SaaS solution
Debug and troubleshoot issues, applying established software development and testing standards
Provide regular updates on migration progress to stakeholders, including managers, technical leads, developers, and business analysts
Use ticketing systems for issue tracking and problem resolution
Prepare and deliver presentations to internal and external audiences to explain the migration process, system functionality, and technical challenges
Facilitate the smooth transition to the new system by providing training to end-users
Prepare comprehensive system documentation and recommend strategies for optimizing system performance based on user feedback and performance metrics
Why Apply?
Flexible Work Environment: This is a remote position with the flexibility to work from anywhere in the U.S.
Impactful Work: Play a key role in supporting the migration of critical healthcare systems that impact patient care and operational efficiency.
Collaborative Team: Work alongside a dedicated team of professionals committed to successful project execution and stakeholder satisfaction.
Career Growth: Opportunity to contribute to high-visibility projects while gaining experience in modern SaaS technologies and cloud migrations.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications. Our client is committed to fostering a diverse and inclusive work environment and encourages candidates from all backgrounds to apply.
******************************************************************************************************************************
Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
$71k-94k yearly est. 60d+ ago
Data Integration Business Analyst (Full-Time, Remote, North Carolina Based)
Alliance 4.8
Remote associate technical analyst job
The Data Integration Business Analyst elicits, analyzes, and documents business and technical requirements for enterprise data exchange and integration initiatives. This role translates requirements into integration specifications and test plans, supports the design and validation of ETL, API, and file-based interfaces, and ensures interoperability, data quality, and compliance (e.g., HIPAA) across internal systems and external partners.
This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office at Morrisville may be required.
Responsibilities & Duties
Elicit & Document Integration Requirements
Lead discovery to capture business goals, data requirements, and SLAs for data exchanges
Produce source-to-target mappings (STMs), transformation rules, and interface control documents (ICDs)
Clarify acceptance criteria and success metrics for each integration
Analyze & Profile Data
Perform data profiling and gap analysis on source/target systems (e.g., HL7 v2/FHIR, X12/EDI 837/835, NCPDP, CMS-1500/UB-04, flat files, APIs)
Identify data-quality issues; define validation rules and reconciliation processes
Recommend code-set crosswalks and normalization approaches
Translate Requirements into Technical Specifications
Develop detailed functional/technical specs for ETL (e.g., SSIS), APIs, and MFT/SFTP exchanges
Partner with data engineers and application developers to align on patterns, standards, and reuse
Support solution design reviews for scalability, security, and maintainability
Plan & Execute Testing
Create test plans, test cases, and data sets for unit, system, and user acceptance testing (UAT)
Coordinate UAT with business stakeholders; triage defects and manage retests
Validate performance and throughput against SLAs
Support Implementation & Operations
Assist with go-live readiness (runbooks, SOPs, cutover/backout plans)
Monitor initial production runs, perform data reconciliations, and resolve issues
Participate in incident response and root-cause analysis; document lessons learned
Maintain Documentation & Knowledge Base
Maintain current interface inventories, data dictionaries, and lineage/flow diagrams
Author and update end-user and technical documentation according to department standards
Communication & Collaboration
Communicate complex topics to technical and non-technical audiences
Collaborate with internal teams and external vendors to ensure alignment and timely delivery
Contribute to data governance and interoperability standards
Continuous Improvement
Recommend process improvements, reusable templates, and automation for mapping, testing, and monitoring
Track and report integration KPIs (e.g., timeliness, error rates, data completeness)
Minimum Requirements
Education and Experience
Vocational or Technical Training in computer science, information systems, business administration, or a related field; and five (7) years of experience in data integration/interoperability, ETL, or data engineering;
Or
Associate's degree in computer science, information systems, business administration, or a related field; and six (6) years of experience in data integration/interoperability, ETL, or data engineering;
Or
Bachelor's degree in computer science, information systems, business administration, or a related field; and four (4) years of experience in data integration/interoperability, ETL, or data engineering.
Additional Required Experience:
Hands-on experience gathering requirements and producing source-to-target mappings and interface specifications.
Experience with data integration concepts and tools (e.g., ETL/ELT, SSIS), APIs (REST/JSON), and secure file transfer (SFTP/MFT).
Experience validating healthcare or payer/provider data sets and applying HIPAA privacy/security considerations.
Demonstrated ability to write SQL for data profiling, validation, and reconciliation.
Preferred:
Experience in a healthcare setting (payer, provider, HIE, HISPs) designing/supporting data exchanges (e.g., 837, 835, NCPDP, CMS-1500/UB-04, HL7 v2/FHIR).
Experience with API management, Git/TFS/DevOps, and CI/CD practices.
Experience coordinating UAT and production cutovers for integrations.
Knowledge, Skills, & Abilities
Knowledge of and experience with SQL, preferably T-SQL
ETL/ELT concepts; SSIS or similar
Data mapping, STMs, ICDs
APIs (REST/JSON), basic .NET or equivalent familiarity
Healthcare data formats (HL7 v2/FHIR, X12/EDI 837/835, NCPDP)
DW/star schema awareness; data lineage
SDLC, requirements management, and testing practices
Communication, facilitation, and documentation
Ability to work independently and in a team setting
Employment for this position is contingent upon a satisfactory background check and credit check, which will be performed after acceptance of an offer of employment and prior to the employee's start date.
Salary Range
$91,884-$119,450/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility
$91.9k-119.5k yearly 60d+ ago
Senior ERP Systems Analyst (SQL, PeopleCode, Upgrades), Remote - ITS-AdminSys-SolutionMgmt
Aa083
Remote associate technical analyst job
Senior ERP Systems Analyst (SQL, PeopleCode, Upgrades), Remote - ITS-AdminSys-SolutionMgmt - (2507173) Description Minimum Qualifications: Bachelor's Degree in Computer Science, Human Resources, or a related subject and five years' experience in HRIS or a similar role. An equivalent combination of education and experience relevant to the role may be considered for this position.
Preferred Qualifications:.
At least 10 years experience.
At least one (1) year of experience in providing enterprise consulting services
Demonstrated Subject Matter Expert (SME) of software development lifecycle
PeopleSoft FSCM, FMS, HCM, or CS 9.2 experience
3rd party systems integration experience with clouds and on premise
Demonstrated experience in leading one or more Oracle implementation/upgrade/systems integration projects in recent versions (i.e. - 9.2)
Must have experience upgrading or implementing PeopleSoft FMS / FSCM, HCM or Campus Solutions Applications. Building integrations into Peoplesoft from 3rd party systems.
Job Summary:
The Senior ERP Systems Analyst evaluates how well the company's ERP system supports short and long-term corporate objectives while suggesting methods for improvement and increasing efficiency. The analyst is responsible for researching, designing, implementing, and maintaining ERP systems, as well as training employees on changes in systems and related change impacts. This position is responsible for providing advanced analysis and documentation, formulating logical statements of business and management problems, and providing solutions to problems utilizing more efficient operational procedure, workflow, and information technology solutions for institutional activities.
Job Duties:
A PeopleSoft Applications Specialist creates, maintains, and modifies applications, components, and interfaces for the PeopleSoft software suite. They also develop and integrate new PeopleSoft applications and modules.
Responsibilities:
Design, code, and test PeopleSoft applications
Develop and maintain integrations between PeopleSoft and other applications
Identify and plan for design and development risks
Create and support reports
Assist with upgrades and data mapping
Ensure data is protected and users can access it easily
Knowledge/Skills/Abilities:
SQL, PeopleCode, Integration Broker, Fluid UI, Upgrades and Migrations, preferrable understanding of Java, APIs, and Object Oriented Development.
Salary Range:
Actual salary commensurate with experience.
Work Schedule:
Remote position: 8am to 5pm, and as needed on occasion.
Qualifications Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-WebsterWork Locations: 1230 - Webster (Clear Lake Center) 200 Blossom St. Webster 77598-1230Job: Information TechnologyOrganization: UTMB Health: RegularShift: StandardEmployee Status: Team Lead / TechnicalJob Level: Day ShiftJob Posting: Dec 17, 2025, 5:19:15 PM
$82k-112k yearly est. Auto-Apply 15d ago
Technical Systems Analyst
Inent
Associate technical analyst job in Columbus, OH
Inent is a leading provider of information technology, consulting and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Great organizations demand great IT. To stay on budget, on schedule and maintain high quality standards for IT initiatives, organizations must align with the right service providers-those that can truly improve and enhance the initiatives they support.
Job Description
Technical Systems Analyst
All roles and responsibilities as outlined in BA1 plus the following Required 4 Years
Experience as a Business Systems Analyst in the last four years Required 4 Years
Experience eliciting and defining system and user requirements thru observation, interviews and analysis Required 4 Years
Experience working directly with end users to define requirements and provide technical advice and assistance in large scale environments Required 4 Years
Experience translating customer needs into formal business requirements Required 4 Years
Experience interviewing non technical end users to determine and document current business process flows Required 3 Years
Experience in Business Process Re-Engineering Required 2 Years
Experience using Visio to create business process flows including standard flowcharts and swim lane diagrams Required 3 Years
Experience creating test conditions, test cases, and test scenarios Required 3 Years
Experience analyzing end user needs and conducting fit gap analysis Required 4 Years
Experience as a Technical Business Analyst on 2 software development or implementation projects from initiation to completion (MUST be on resume) Required 4 Years
Experience using project management software (Microsoft Project or Clarity etc) to develop and maintain a Work Breakdown Structure on min. 2 Projects Required 4 Years
Experience using a business requirements tracking tool for recording and prioritization of business requirements Required 4 Years
Experience in systems process and data mapping, requirements gathering, analysis, creation of detailed documentation Required 4 Years
Experience as a Business Analyst working in an Agile Methodology using agile alignment within BABOK in at least one project Required 2 Years
Experience in a large organization similar in size and scope to Ohio Department of Public Safety Required 2 Years
Excellent interpersonal skills, excellent oral and written skills Required 4 Years
Qualifications
Technical Systems Analyst
All roles and responsibilities as outlined in BA1 plus the following Required 4 Years
Experience as a Business Systems Analyst in the last four years Required 4 Years
Experience eliciting and defining system and user requirements thru observation, interviews and analysis Required 4 Years
Experience working directly with end users to define requirements and provide technical advice and assistance in large scale environments Required 4 Years
Experience translating customer needs into formal business requirements Required 4 Years
Experience interviewing non technical end users to determine and document current business process flows Required 3 Years
Experience in Business Process Re-Engineering Required 2 Years
Experience using Visio to create business process flows including standard flowcharts and swim lane diagrams Required 3 Years
Experience creating test conditions, test cases, and test scenarios Required 3 Years
Experience analyzing end user needs and conducting fit gap analysis Required 4 Years
Experience as a Technical Business Analyst on 2 software development or implementation projects from initiation to completion (MUST be on resume) Required 4 Years
Experience using project management software (Microsoft Project or Clarity etc) to develop and maintain a Work Breakdown Structure on min. 2 Projects Required 4 Years
Experience using a business requirements tracking tool for recording and prioritization of business requirements Required 4 Years
Experience in systems process and data mapping, requirements gathering, analysis, creation of detailed documentation Required 4 Years
Experience as a Business Analyst working in an Agile Methodology using agile alignment within BABOK in at least one project Required 2 Years
Experience in a large organization similar in size and scope to Ohio Department of Public Safety Required 2 Years
Excellent interpersonal skills, excellent oral and written skills Required 4 Years
Additional Information
Thank you
Bhavani
Inent Inc (Innovative Enabling Technologies Inc )
Tel: ************ * 127
Fax No: ************
email: ************************
$69k-92k yearly est. Easy Apply 1d ago
Senior Analyst, Revenue & Ad Technology (Remote)
Scripps 4.3
Remote associate technical analyst job
The E.W. Scripps Company is seeking a Senior Analyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms.
WHAT YOU'LL DO:
Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements.
Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team.
Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution.
Optimize inventory performance by increasing yield ad improving fill rates.
Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution.
Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership.
Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency.
Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives.
Other duties as assigned.
WHAT YOU'LL NEED:
Bachelor's degree in related field preferred.
Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV
WHAT YOU'LL BRING:
Advanced knowledge of ad serving platforms (FreeWheel strongly preferred)
Experience with complex inventory structures and programmatic advertising
Strong data analytical skills with the ability to diagnose technical delivery issues
Understanding of the complete ad delivery pipeline from trafficking to reporting
Ability to problem solve quickly in a fast-paced environment
Process improvement capabilities (automation focus)
Executive presentation skills for leadership reporting
Ability to present technical communications
Possess a process automation mindset and implementation
Workflow optimization and efficiency improvement
Performance metrics development and tracking
Cross-functional collaboration effectiveness
Proven revenue optimization results
#LI-SM2 #LI-Onsite
If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.”
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
$87k-103k yearly est. Auto-Apply 42d ago
Senior IT Analyst
Auria 3.9
Remote associate technical analyst job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
$89k-116k yearly est. Auto-Apply 60d+ ago
Technical Systems Analyst (Onsite Hybrid)
NTT Data 4.7
Remote associate technical analyst job
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Systems Analyst (Onsite Hybrid) to join our team in Westlake, Texas (US-TX), United States (US).
Job Responsibilities Include:
* Contribute as a key member of a cross-functional squad focused on driving platform modernization initiatives across the client's enterprise, ensuring seamless system integration and alignment with business objectives.
* Analyze, design, and support the implementation of enterprise web and middle-tier applications leveraging technologies such as Angular, TypeScript, and Java (Spring/Spring Boot) to meet performance and scalability requirements.
* Collaborate with developers, architects, and business stakeholders to translate business needs into detailed technical requirements and system specifications.
* Support end-to-end solution delivery, including requirements validation, impact analysis, testing coordination, and production readiness activities.
* Work both independently and within a team environment, ensuring timely, high-quality deliverables that align with established architecture standards and client expectations
Basic Qualifications:
* 5+ years of advanced experience as a Systems Analyst supporting the development of complex, enterprise software solutions.
* 5+ years solid grasp and experience with Structured Query Language (SQL), querying relational databases, and programming in general.
* 5+ years proven experience working with APIs - REST, SOAP, JSON, XML.
* 5+ years experience with Agile development methodologies.
Preferred Skills:
* Brokerage experience and familiarity with Trading capabilities
* Experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems.
* Experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, use-case development, story writing, set-up & configuration of systems, gap analysis, user acceptance testing, and product documentation.
* Experience with generative AI tools to increase efficiency and quality.
* Excellent communication and analytical skills, proactive, organized, highly responsive, and committed to quality.
* B.S. in Finance, Computer Science, Management Information Systems, or equivalent experience.
Suggestions:
Experience collaborating with the User design team to gather and communicate user requirements, finalize front end interfaces, ensure consistent user experience across platforms, and work with design tools like Figma.
#INDFSINS
#L1-NorthAmerica
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$73k-89k yearly est. Auto-Apply 60d+ ago
Information Systems Analyst - Public Works
City of San Jose, Ca 4.4
Remote associate technical analyst job
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************.
About the Department
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department isseekingan individual whose values align with the values of the City's employees.
The Department of Public Worksis responsible fordelivering capital improvement projects for a wide variety of City facilities and infrastructure,maintaining City facilities and fleet assets,facilitatingand regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.
Position Duties
The Department of Public Works is recruiting to fill an Information Systems Analyst (ISA) position within the Enterprise GIS (Geographic Information Systems) team.
Salary range(s) for this classification is $141,894.48- $172,885.44annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall bedeterminedby the final candidates' qualifications and experience.
The Enterprise GIS teamoperatesout of the Department of Public Works but works across thecityto coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use. Thecityhas standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform,VertiGISStudio, Safe Software FME, and SQL Server enterprise geodatabases. Thecityhas an enterprise license agreement with Esri, and the Enterprise GIS teammaintainsa large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1,000 feature classes, and integrations with dozens of business systems.
The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects. The position requiresa GIS professional withbroadtechnical experience as well as the ability to take initiative and direct others. The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions. The positionalsodemands proven ability to troubleshoot and resolve complex technical issues with limited resources.Advanced knowledge of the ArcGIS platformand experience with GIS server administrationisrequired.Experience with VertiGISStudioand GISwebapplication developmentin an Esri environmentis highly desirable.
The GIS ISA reports to the Enterprise GIS Manager. This positionis responsible forprogramming that supports the development and maintenance of major applications used citywide.
Key responsibilities and duties may include,but are not limited to the following:
* AdministerEnterpriseGIS server environment (ArcGIS Enterprise,VertiGISStudio, FMEServer), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; andmaintainingsystem documentation.
* Meet with business owners and end users to gather and document requirementsfor GIS solutions.Design, build, and deploy mapping applicationson the ArcGIS platform. Provide documentation, training, and support to end users.
* Developandmaintainweb mapping applications using VertiGISStudio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.
* Develop andmaintaincomplex geoprocessing routines and ETL workbenches using FME and/or Python.
* Conduct data modeling and design activities for new datasets by analyzing inputs and developingappropriate schemasin alignment with City standards.
* Build and support GIS integrations with citybusiness systems.
* Lead large-scale, cross-department Enterprise GIS projects. Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources. Train end users on enterprise standards and best practices;provide development oversight and guidance.
In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated. This position requires to work onsite, 5 days/week during probationary period. After successful completion of probation, new hires may be allowed to work remotely 1 day/week.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered foradditionalopportunities that mayutilizethe applicants from this recruitment.
Minimum Qualifications
Education:Abachelor's degreefrom an accredited college or university in arelevant field.
Experience:Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
Acceptable Substitutions:
* Additionalyears of increasingly responsibledirectly relatedwork experience may be substituted for education on a year-for-year basis.
* Completion of amaster's degreein a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
Certifications:
* Possession of a valid State of California driver's license may berequired.
* Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required, if assigned to positions working with computer networks.
Other Qualifications
The ideal candidate willpossessthe following competencies, asdemonstratedin past and current employment history. Desirable competencies for this position include:
Job Expertise-Demonstratesknowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Candidates must have advanced experience with the ArcGIS platform and VertiGISStudio.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Demonstrates ability to provide training to technical and non-technical users in small and large group settings and ability to produce technical documentation, such as system and application design documents, migration plans, standard operating procedures, and other technical policies and procedures.
Teamwork & Interpersonal Skills-Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.
Analytical Thinking -Approaches a problem or situation by using a logical, systematic, sequential approach. Demonstrates ability to isolate and resolve performance and other technical issues within a complex enterprise server environment.
Problem Solving-Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Applies sound problem solving to the design and buildout of geospatial solutions by gathering requirements and selectingappropriate toolsand methods to deliver an efficient and cost-effective solution.
Project Management-Ensures support for projects and implements agency goals and strategicobjectives.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and cover letter. You must answer all questions to beconsidered,or your application may bedeemedincomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that the use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
Please upload a resume and cover letterthatoutlinesyour qualificationsand experience related to the ISA position outlined under Position Duties.
If you have questions about the duties of these positions, theselectionor hiring processes, please contact Diana Gonzalez at ****************************.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning, research, and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials, liveassessments, and interviews. However,we value authenticity, accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge, skills, and experiences. While AI can supplement preparation, it cannotreplace the originality and judgment we look for in our employees. This ensuresfairness,transparency, and equityfor all applicants in the hiring process.
$141.9k-172.9k yearly 60d+ ago
Operating Systems / Network Analyst 2
Southern Oregon University 4.2
Remote associate technical analyst job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2
Division/Department: Finance and Administration/Information Technology
Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly
FLSA Status: Non Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On Campus
Work Hours: M-F 8-5 Flexible schedule when required.
Worker Status: Must be able to legally work in the United States without visa sponsorship
SPECIAL INSTRUCTIONS TO APPLICANT:
Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit ***************************************************************************************************************
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees.
POSITION DESCRIPTION:
Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support.
Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends.
Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V).
Typical skills for each core function are cited below.
Operating Systems Analysis
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory;
Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment;
Ability to use performance monitoring software and interpret results;
Ability to perform preventative and remedial maintenance to operating system(s);
Ability to interface/integrate campus defined operating system(s) with software and other systems;
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications;
Knowledge of applications programming techniques and procedures;
Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code;
Ability to research and survey new products and/or releases, such as productivity tools;
Ability to establish and document operations procedures;
Knowledge of network operating systems and network architecture, configuration, and protocols;
Knowledge of client-server technologies.
Operating Systems Administration
Familiarity with scripting languages (PowerShell, Python, or Bash) for automation.
Knowledge of system management and security/control procedures;
Knowledge of database design, structure development, features, operations, programming, and data access principles;
Knowledge of data communication network architecture, configuration, protocols, and interfaces;
Knowledge of operating systems and storage capacity, including ability to perform capacity planning;
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems;
Ability to develop and execute disaster recovery plans;
Ability to establish data security standards and procedures;
Ability to tune database systems and maintain database software.
Strong understanding of Active Directory or LDAP directory services.
Network Planning and Implementation
Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission;
Computer/video skills on specific applicable hardware and software; understanding of system functionality and components;
Specialized vendor training or licensing to meet a specified departmental need;
Ability to interpret data on system usage and develop engineering specifications to support changing service levels;
Ability to interpret and apply broad regulatory standards and technical specifications to assignments;
Ability to monitor and manage vendor relationships to ensure responsiveness and quality.
Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions
Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations
Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management)
Knowledge of essential network and system security concepts
Working understanding of firewalls and network ACLs
Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)
Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)
Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)
Preferred Requirements
Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified.
Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday
Experience with the Box Enterprise file storage system
Experience with database systems (Oracle, MS SQL Server, MySQL)
Experience with high-availability clustering (MS, Novell, SQL Server).
Experience with enterprise directories (Active Directory, eDirectory, LDAP).
Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
Experience with enterprise storage systems (iSCSI, SANs, NAS)
Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
Experience with configuration management software (Puppet, Chef, SaltStack).
Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager).
Experience working within enterprise Information Security frameworks to protect data and secure systems.
Essential Functions
Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:
(80%) Shared Network and System Administration
Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance.
Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems.
The following duties are shared with the Infrastructure Services Manager and other team members:
Installation, upgrade, and maintenance of server hardware and operating systems.
Installation, upgrade, and maintenance of network security hardware and software.
Installation, upgrade, and maintenance of enterprise software.
Installation, upgrade, and maintenance of network storage.
Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware.
Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications.
General enterprise-level administration of all of the resources listed above, including monitoring and security.
Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
Maintain system documentation, including network diagrams, procedures, and configuration details
Responsible for designing and managing account creation and deletion processes.
Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC.
Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration.
Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation
(5%) Network Printing
Configure and maintain a network printing environment for the campus network.
Assist User Services staff with the creation of network printers.
Maintain print accounting and management software.
(5%) Data Backup and Recovery
Maintain a schedule of backup jobs for university systems.
Perform media rotation, and media lifecycle tasks.
Restore data as needed.
Maintain disaster recovery systems and associated procedures.
(10%) Technical Support
Troubleshoot network and enterprise application system problems.
Ensure system reliability and 7×24 operation of the network and other enterprise systems.
Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage.
Ensure that systems problems have been efficiently and effectively remedied.
Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed.
Plan and submit projects to Change Management for projects which may impact users, or the campus community.
Skills, Knowledge, and Abilities
Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory
Ability to use performance monitoring software and interpret results.
Ability to perform preventative and remedial maintenance to operating system(s).
Ability to interface/integrate campus defined operating system(s) with software and other systems.
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.
Ability to establish and document operations procedures.
Knowledge of network operating system and network architecture, configuration, and protocols.
Knowledge of client server technologies.
Knowledge of data communication network architecture, configuration, protocols, and interfaces.
Knowledge of operating systems and storage capacity, including ability to perform capacity planning.
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
Ability to develop and execute disaster recovery plans.
Ability to establish data security standards and procedures.
Ability to tune database systems and maintain database software.
Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.).
Knowledge of network traffic and performance parameters to interpret variance and service impact to users.
Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.).
Understanding of connectivity, system integration, and traffic issues.
General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements.
Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities.
Knowledge of telecommunications and video industry standards.
Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features).
Physical Demands
The position spends the majority of time in meetings, sitting, or working at a computer.
Occasional lifting of network servers, and other computer equipment.
Travel to technical training may occasionally be required.
Special Conditions
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
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SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce
In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.