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Associate technical analyst skills for your resume and career
15 associate technical analyst skills for your resume and career
1. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Developed and designed the automation testing framework using Java, JavaScript, SQL and Oracle Application Testing Suite for OFSAA.
- Led critical testing efforts for Java integration with PeopleSoft System; oversaw team performance and ensured business continuity during integration period.
2. Business Processes
- Involved in creating the business processes for the operations of Fusion Middleware suite of products.
- Generated and compiled defected and specification reports with recommended improvements and/or new requirements for business processes as well as operational procedures.
3. Data Analysis
- Performed Data Analysis using SQL for data mapping exercises during Countrywide-BOA integration for First Mortgage and HELOC Servicing Data.
- Used a variety of cost estimating methodologies and data analysis techniques related to new-business opportunities for medium to large size projects.
4. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Managed CRM database ensuring issues and client contacts are accurately documented.
- Developed non-traditional CRM applications for existing clients, enabling them to gain additional functionality and leverage their software investment.
5. Data Integrity
Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.
- Eliminated possible company impact to liability and exposure of data integrity.
- Tested data integrity on complex SQL query results.
6. Customer Support
- Live Customer Support Experience o Interacts with customers and responds to live calls in a high-pressure environment.
- Provided customer support on proper utilization, management, maintenance of the Oracle RDBMS.
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An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.
- Maintain and assign IP addresses to network devices.
- Served as Inactivation Project leader, whereby I implemented specific criteria to review and inactivate cases without IP and/or commercial potential.
9. SQL Server
- Worked with Microsoft Access and SQL Server to create queries needed for reporting.
- Handle of large datasets, table joins and suppressions (in the millions) in SQL SERVER SSIS and SAS.
10. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Collaborated with remote site support technicians to troubleshoot and resolve company-wide technical issues.
- Communicated to all appropriate parties in order to troubleshoot errors in shop orders and paperwork.
11. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Managed the installation of a vulnerability scanning tool in a Linux environment; developed training documentation for the sustainability of tool.
- Implemented new backup/storage libraries and servers/blades solutions including installation and configurations using UX, Linux and Windows servers.
12. Trouble Tickets
A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.
- Opened Conference Calls, Technical Bridges, Trouble Tickets and Document from Start to End Resolution.
- Review and process trouble tickets using the Remedy Management system in a Citrix environment.
13. WAN
- Resolved network connectivity issues for WAN and LAN access.
14. Emerging Technologies
- Advised on emerging technologies, implementation practices and specific software/hardware/resources required for internal division needs, with consideration for budget constraints.
- Leveraged strong functional knowledge to align business needs with existing and emerging technologies to create functional and technical specifications.
15. HTML
- Implemented Section 508 compliance on three screens with a mixture of legacy HTML code and Adobe Flex.
- Created a website using HTML, CSS, JAVASCRIPT, MY SQL PHP connectivity.
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Area Chair and Dale K. Cline Associate Dean for Accountancy, Wake Forest University
List of associate technical analyst skills to add to your resume

The most important skills for an associate technical analyst resume and required skills for an associate technical analyst to have include:
- Java
- Business Processes
- Data Analysis
- CRM
- Data Integrity
- Customer Support
- SharePoint
- IP
- SQL Server
- Troubleshoot
- Linux
- Trouble Tickets
- WAN
- Emerging Technologies
- HTML
- Hardware Support
- Project Plan
- R
- Production Environment
- Network Performance
- Post Implementation
- Cloud Computing
- Application Support
- Mainframe
- PC
- Unix
- Database Administrators
- ETL
- Windows XP
- Management System
- Test Scripts
- User Acceptance
- Process Improvement
- QA
- UAT
- Network Connectivity Issues
- Problem Resolution
- Financial Models
- User Accounts
- Support Documentation
- SAS
Updated January 8, 2025