Top Associate Technician Network Skills

Below we've compiled a list of the most important skills for an Associate Technician Network. We ranked the top skills based on the percentage of Associate Technician Network resumes they appeared on. For example, 14.1% of Associate Technician Network resumes contained Network Security as a skill. Let's find out what skills an Associate Technician Network actually needs in order to be successful in the workplace.

The six most common skills found on Associate Technician Network resumes in 2020. Read below to see the full list.

1. Network Security

high Demand
Here's how Network Security is used in Associate Technician Network jobs:
  • Performed daily monitoring tasks of network security systems, including monitoring third party resources for potential security threats and virus updates.
  • Provided managed information technology services to commercial and government clientele; full network services, system administration, and network security.
  • Recommended and implemented phone/data network security design upgrades and modifications to improve day to day operations and system security measures.
  • Followed computer network security guidelines procedures accountability for user access and password protections for VPN users across the globe.
  • Appointed to Boundary Protection Technician, providing network security and monitoring firewall; opened firewall ports on case-by-case basis.
  • Researched, created and validated 87 unusual authorized network activity reports for trend analysis and possible network security breaches.

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2. Technical Support

high Demand
Here's how Technical Support is used in Associate Technician Network jobs:
  • Provided on site vendor coordination technical support and installation services during the Conversion of Merrill lynch global private network.
  • Supported enterprise connectivity and communications, providing comprehensive technical support of network resources including routers, switches, and structured cabling.
  • Provided technical support for HughsNet Satellite technicians and documented extensively in the ticketing system located at the network operations center.
  • Prepared documentation of technical support processes and procedures, including developing systems documentation for testing and future references.
  • Provided technical support for systems support, installation administration, and configuration to BancTec customers and strategic partners.
  • Served as Level 2/3 Support for individuals requiring technical Support on Servers and server based applications utilized by the organization.

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3. Hardware

high Demand
Here's how Hardware is used in Associate Technician Network jobs:
  • Investigated and resolved wireless computer software and hardware communications user issues.
  • Identified and resolved basic communications problems: opportunities to move and assist in testing and upgrading new and existing hardware/software.
  • Monitored and tested various computer hardware, software and communication devices/systems and report system malfunction to take corrective action.
  • Provided administration and security policy implementation for network, software, hardware, firewall, and intrusion detection systems.
  • Administered computer networks and related computing environments including hardware, systems software, applications software, and all configurations.
  • Interfaced loosely with diverse Telecommunications companies, customers and Network Engineers to resolve network outages and hardware replacement issues.

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4. Verizon

high Demand
Here's how Verizon is used in Associate Technician Network jobs:
  • Analyzed and Resolved customer impacting faults in the Verizon Wireless network.
  • Performed disaster recovery testing for specific Verizon customers,.
  • Completed all DO-EMS application installations for the CCMP configuration for the Verizon Ohio/Michigan area.
  • Worked in a retail store to help sell Verizon FiOS to customers.
  • Awarded the Verizon Hero Award.
  • Provided Tier-3 technical support; responsible for the analysis and resolution of faults in the Verizon Wireless data and voice network.

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5. LTE

high Demand
Here's how LTE is used in Associate Technician Network jobs:
  • Consulted with the Cloud SME's in documenting the new website GUI for additional training purposes.
  • Analyzed, reviewed and altered programs to increase operating efficiency to adapt to new requirements.
  • Aided in Firewall audit and consulted in Business Continuity project.
  • Compared several electrical circuit simulation programs to find the best alternative for analysis Switched Mode Power Supplies (SMPS).
  • Consulted with users, management, and technicians to assess computing needs and system requirement for SCAN NY sites.
  • Designed and developed images, altered existing images, and tested software for quality assurance.

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6. Unix

high Demand
Here's how Unix is used in Associate Technician Network jobs:
  • Monitored Compaq mainframe computer, Windows and UNIX servers and auxiliary equipment according to standard operating procedures.
  • Supported Unix and Linux-based applications that process operational measurements from Sprint's switching equipment and customer phones.
  • Planned installation, upgrade, and migration of UNIX applications and customized web-enabled applications per University standards.
  • Performed switching systems support on electronic assemblages and communications equipment utilizing UNIX base operating system.
  • Increased productivity in analyzing Computer Network Communications Servers utilizing Linux and Unix Commands.
  • Transferred/retrieved data using Unix and performed system administrator functions within Unix.

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7. Tcp/Ip

high Demand
Here's how Tcp/Ip is used in Associate Technician Network jobs:
  • Created/implemented many successful Microsoft Active Directory and Microsoft Exchange servers and TCP/IP networks with emphasis on security and high availability.
  • Administered end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).
  • Implemented technological infrastructure, built Active Directory and TCP/IP Configuration and Assignments for the organization.
  • Monitored network health, troubleshooting network, and connectivity problems utilizing TCP/IP utilities.
  • Performed TCP/IP networking support remotely with virtually unlimited scope of support.
  • Configured TCP/IP settings, and installed/customized various software programs on workstations.

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8. Troubleshoot

high Demand
Here's how Troubleshoot is used in Associate Technician Network jobs:
  • Centralized Testing of DS1/DS3 circuits for the purpose of Maintenance, troubleshooting through resolution and/or new service Provisioning.
  • Monitored and performed troubleshooting on a wide range of network and data communications software and hardware.
  • Delivered Tier II technical support, network monitoring, and troubleshooting across 4 departments.
  • Identified/Logged documentation to support break fix activity for the tools used to troubleshoot.
  • Repaired multiple desktop PCs to working order by troubleshooting and replacing bad components.
  • Demonstrated troubleshooting skills needed to analyze complex call processing and routing issues.
  • Desired skills: - WAN troubleshooting /problem determination.
  • Used Netview, Code 9800 and CiscoWorks to manage and troubleshoot network.
  • Used SANE system to troubleshoot Lucent, Nortel and Motorola database and switches.

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9. NOC

average Demand
Here's how NOC is used in Associate Technician Network jobs:
  • Completed the installation and configuration of Orinoco 802.11b/a/g wireless broadband access points and Orinoco wireless point-to-point bridges.
  • Facilitated and coordinated maintenance efforts through the NOC in conjunction with supervisory field personnel.
  • Maintained and updated Online Games Server operations NOC documentation.
  • Executed daily NOC ticketing and communications with customers.
  • Handled and maintained documentation for NOC and data center including ticketing system, orders, service desk, and maintenance.
  • Provided support to resolve NOC assigned trouble tickets for e-mail, phone, and fax connections & POTS Lines.

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10. Software Faults

average Demand
Here's how Software Faults is used in Associate Technician Network jobs:
  • Diagnosed and resolved service impairments related to network hardware and software faults.

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11. Voip

average Demand
Here's how Voip is used in Associate Technician Network jobs:
  • Identified and resolved order specific information in Cisco VoIP system Development Specialist - Specialized in Vendor Management with Cisco VoIP/Wireless partners.
  • Administered radio frequency transmission systems and data link systems enabling communications between aircraft and local workstations through use of VOIP technology.
  • Acted as primary support for all telecommunications including the installation of all VoIP devices while ensuring proper QoS configuration.
  • Provided assistance to Telecommunications Manager with transition from analog phone system to Cisco VoIP system.
  • Promoted to Specialist for ISDN/VOIP group providing customer and technical support for all telecommunication transmissions on digital networks.
  • Teleconferenced over VOIP systems identifying detailed performance and maintenance scheduling analysis for clients reporting requirements.

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12. LAN

average Demand
Here's how LAN is used in Associate Technician Network jobs:
  • Installed and integrated new games onto the LAN for customers, as well as repaired broken game installations.
  • Maintained Fiber Plant- Re terminated existing old connectors with new to support buildings for 10g service.
  • Integrated new desktop computers and gaming consoles onto the LAN.
  • Planned, organized, and supervised preparation of unit movement in multiple field exercises with multinational, military and commercial agencies.
  • Planned, evaluated, and coordinated installation and/or reconfiguration of hardware and software elements of data and/or voice communication network.
  • Conducted community outreach initiatives to inform community groups in Baltimore about the state of Maryland's Community Solar program.

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13. Customer Service

average Demand
Here's how Customer Service is used in Associate Technician Network jobs:
  • Received Excellent rating on evaluations and additional commendations for attention to detail, exemplary customer service delivery and team-player attitude.
  • Provided technical support to over 100+ on site Customer Service Rep's at peak season.
  • Developed and planned policies and procedures to address problem resolutions for customer service, systems applications, hardware and network connectivity.
  • Participated in 24x7 on-call alternation which included customer documentation and tracking support software, providing excellent customer service at all times.
  • Served as subject matter expert assisting with training newly hired technical support coordinators and customer service representatives transitioning into technical support.
  • Demonstrated excellent customer service in returning calls to users to obtain all required information necessary to determine and address specific needs.

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14. Cell Sites

average Demand
Here's how Cell Sites is used in Associate Technician Network jobs:
  • Managed Cell Sites for the state of Texas for health and functionality.
  • Conducted trending for NOC alarms on the macro cell sites with RTT & MSC's.
  • Included FttT at cell sites, MSC/MTSO, POP and CO work.
  • Installed and maintained Nortel cell sites.

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15. Trouble Tickets

average Demand
Here's how Trouble Tickets is used in Associate Technician Network jobs:
  • Created, updated and assisted team member s trouble tickets using the Remedy ticketing system.
  • Handled 1st ad 2nd level calls trouble tickets for mainframe and mini systems.
  • Documented and processed trouble tickets in a timely manner.
  • Processed internal & external trouble tickets via company specific applications for quick resolution.
  • Registered trouble tickets and contacted customers for problem solving associated to reported issues.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

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16. ACE

average Demand
Here's how ACE is used in Associate Technician Network jobs:
  • Interfaced with all levels of management as team lead to provide real time status of service and network performance.
  • Placed orders multiple telecommunications suppliers/Carrier thru out Latin America (LATAM) region.

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17. Ospf

average Demand
Here's how Ospf is used in Associate Technician Network jobs:
  • Converted our aging network's routing protocol from RIP to OSPF to conserve IP address space & improve bandwidth usage.
  • Performed various tasks such as resolution of an OSPF problem on a router to analyzing intrusions on the firewall.
  • Migrated from static routes to OSPF routing protocol, eliminating missing routes and preparing for additional growth and efficiency.
  • Provided network monitoring for sites Router Configuration (BDP and OSPF Protocols) and Buildings wiring (10/100BaseT).
  • Configured and installed Cisco 2600 series Routers in pairs using OSPF, HSRP, Frame-Relay, and ISDN backup.
  • Designed and implemented a 10GB fiber ring using OSPF to replace the aging 100MB single hub and spoke architecture.

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18. Nortel

low Demand
Here's how Nortel is used in Associate Technician Network jobs:
  • Performed routine and emergency troubleshooting to assist line crews on NORTEL Access Node line troubles.
  • Performed administration/maintenance functions on $6.2 M dollar 10K line NORTEL MSL-100 telephone switch.
  • Represented Nortel as a network technician for implementation and integration of DMS-100 digital communications networks including associated hardware and software.
  • Installed Nortel Networks telephony hardware as required on customer sites and tested associated hardware to support successful job completion.
  • Administered the creation/maintenance/deletion of all digital/IP-based phones and PBX related services on Nortel Meridian phone system and CallPilot server.
  • Provided NetCool alarm monitoring and troubleshooting assistance for Nortel, Alcatel-Lucent, and Motorola wireless vendor products.

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19. Linux

low Demand
Here's how Linux is used in Associate Technician Network jobs:
  • Administered AIX, Linux, Solaris and Intel platforms.
  • Maintained and supported the installation and configuration of resort-wide LAN and Linux server to provide inter-office email and shared Internet access
  • Maintained computer help desk and network administration services primarily using Linux based operating systems and servers.
  • Supported System administration for Red Hat Linux and Microsoft Windows Servers as per documented procedures.
  • Experienced with networking, troubleshooting, and administering Linux/UNIX and Windows operating systems.
  • Designed and configured method for Imaging Linux servers and workstations for general deployment.

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20. BGP

low Demand
Here's how BGP is used in Associate Technician Network jobs:
  • Investigated OSPF, BGP, EIGRP protocols on customer's network.
  • Monitored and performed troubleshooting BGP peering sessions on backbone routers and escalated issues to corresponding organization.
  • Coordinated BGP peering, traffic engineering and network interconnections.
  • Resolved customer issues with DNS, BGP, IP administration, IP routing, and WAN-side IP and network issues.
  • Configured route policy for BGP and manipulated BGP attributes using route-maps, ACL, AS-Path list according to customer requirements.
  • Maintained network infrastructure spanning multiple sites in the US as well as the UK leveraging MPLS infrastructure using BGP.

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21. Connectivity Issues

low Demand
Here's how Connectivity Issues is used in Associate Technician Network jobs:
  • Provided Cisco Routers support in a Wireless LAN/LAN/WAN environment by Installing and trouble-shooting Network connectivity issues in a multitasking Ethernet environment.
  • Resolved telecommunications and connectivity issues internally and externally; identified and resolved LAN/WAN problems on leased lines with 56k-T3 frame relays.
  • Resolved connectivity issues with Major Merchants and other customers by working with communication vendors and internal network teams.
  • Resolved network connectivity issues; determined root causes and analyzed ongoing issues to identify potential trends.
  • Provided first-level failure analysis, troubleshooting connectivity issues and upgrading system resources to maintain high performance.
  • Performed day-to day operational functions related to restoration of highly critical incidents and resolved various network connectivity issues.

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22. Active Directory

low Demand
Here's how Active Directory is used in Associate Technician Network jobs:
  • Created, unlocked and removed user accounts using active directory Assign exchange mailbox to every network account created in active directory.
  • Created new users within Active Directory to comply with various departmental requirements and issued hardware based on IT requisitions created electronically.
  • Performed Active Directory and Microsoft Exchange administration including creating distribution list, creating and disabling users account and creating email accounts.
  • Researched global User Access Management and Administration (Active Directory) for application development and monitoring of high security resources.
  • Managed and maintained the Active Directory environment for multiple sites and locations including implementing an Active Directory migration.
  • Utilized Active Directory for account move/add/changes employed Dynamic Host Configuration Protocol to maintain and track available network devices.

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23. Windows

low Demand
Here's how Windows is used in Associate Technician Network jobs:
  • Worked on Windows 2002, Windows 2003 environment.
  • Applied critical Windows updates to workstations / updates to anti viral and anti malware software for all servers and PC's.
  • Created hardware/software inventory of company assets Provide minimal downtime, daily maintenance, update, hardware support, backup/recovery for windows
  • Maintained on-site Windows update server and tested updates for potential conflicts before authorizing local network deployment on monthly basis.
  • Installed and supported Windows network for various clients and organizations-included medical firms, general retailers and preferred payroll services.
  • Developed and implemented processes to configure Windows based servers resulting in reduced time to configure and install.

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24. Internet

low Demand
Here's how Internet is used in Associate Technician Network jobs:
  • Earned comprehensive layer-3/router experience while supporting Managed Internet Services and Enterprise Virtual Private Network (EVPN) services.
  • Assisted users with all computer/network/phone/internet/printer/copier related trouble.
  • Conducted mandatory weekly training classes in topics such as Communications Security, Operations Security, and Internet restrictions on government computers.
  • Worked extensively with off-the-shelf communication devices, testing both for vulnerabilities and manipulating while on the internet to determine behavior.
  • Ensured communications security by developing and implementing end user training on hardware, software, and internet applications best practices.
  • Provided customer service and answered end user questions regarding computer hardware and software, applications and internet related tasks.

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25. Setup

low Demand
Here's how Setup is used in Associate Technician Network jobs:
  • Coordinated operations to assure optimum functioning of the network including setup and adjustment of applications and other implementation services.
  • Executed Setup and Support of Telecommunications, Data Communications, Satellite Services, and Radio Communications equipment and services.
  • Performed installation and setup of network data communication equipment, server networks, and operating systems throughout campus.
  • Supported over 100 users during Double Dragon exercise using Cisco Unified Communications Manager and computer setup.
  • Engaged in duties with Network Printer Services involving setup/removal of networked printers and providing connectivity/functionality.
  • Configured and setup new laptops/workstations for internal and remote in-house personnel with efficiency and accuracy.

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26. ATM

low Demand
Here's how ATM is used in Associate Technician Network jobs:
  • Conducted provider education seminars and new provider orientations with hospitals, Military Treatment Facilities, physician and office managers.
  • Migrated approximately 50 Frame-to-Frame raw circuits to Frame-to-ATM to a different carrier during a one-month project.
  • Managed and supported core network infrastructure for the medical treatment facility.
  • Managed and supported medical treatment facility's wireless network infrastructure.
  • Maintained and operated ATM and Framed Relay backbone networks ensuring minimal downtime to customers
  • Documented and analyzed ATM network status information for research.

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27. Computer System

low Demand
Here's how Computer System is used in Associate Technician Network jobs:
  • Operated master consoles that monitored the computer systems and networks performance also coordinated computer network access and use.
  • Performed network computer systems and telecommunications equipment administration and upgrades, requiring adding/removing USA and Mexico operations users.
  • Provided technical support of desktop computers including specifications, installations, and testing of computer systems and peripherals.
  • Acted as flight Computer Systems Administrator; conducted computer hardware repair/replacement and software configuration on over 50 computers.
  • Performed senior operator and systems administrator duties and unit level maintenance functions on assigned computer systems.
  • Assisted in the operation and general maintenance of academic and administrative computer systems and networks.

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28. Desk Support

low Demand
Here's how Desk Support is used in Associate Technician Network jobs:
  • Provided computer help desk support via telephone communications with end-users.
  • Provided PC help desk support for 2500+ end users at schools throughout Council Rock, a state-of-the-art school district.
  • Provided Domain Administration and Help Desk support for various applications and systems, maintaining service to clients.
  • Conducted on-site network and help desk support for over 300 users of the firm's largest client.
  • Provided Tier 1 and Tier 2 Remote Help Desk Support for Networks and end users.
  • Administered help desk support within 250 student K-12 school district.

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29. Network Problems

low Demand
Here's how Network Problems is used in Associate Technician Network jobs:
  • Prepared software upgrade, resolves moderately complex network problems.
  • Maintained network performance by performing monitoring and analysis which includes tuning, troubleshooting network problems, and escalating problems to vendor.
  • Performed client troubleshooting utilizing CiscoWorks suite of management tools to troubleshoot and obtain actionable information to isolate and fix network problems.
  • Maintained and troubleshot network problems and provided technical support to PC users; email and dial-up configuration and network-printer troubleshooting/repairs.
  • Maintained ownership of assigned network problems from onset through resolution and communicated status of actions taken to customer throughout issues.
  • Evaluated network performance to ensure sufficient availability of speed, to identify network problems, or for disaster recovery purposes.

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30. Cat5

low Demand
Here's how Cat5 is used in Associate Technician Network jobs:
  • Installed cat5,cat6 set-up data closets terminated and punch down cat5 and cat6 and coax.
  • Installed Cat5 cable, download software, set-up E-mail and troubleshoot all problems.
  • Installed data network equipment and service*Installed CAT5, CAT6 and Fiber Optic cable
  • Experienced in various cable technologies, such as: Fiber, Coax, Cat5, Cat6 and Copper Telephone Wire.
  • Installed and repaired wiring such as CAT5E, 66 punch down blocks, Coaxial and Fiber Optics.
  • Installed cable (CAT5) for customer and configure hubs and switches.

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20 Most Common Skill For An Associate Technician Network

Network Security15.4%
Technical Support12%
Hardware8%
Verizon7%
LTE5.7%
Unix5.7%
Tcp/Ip5.4%
Troubleshoot5.2%

Typical Skill-Sets Required For An Associate Technician Network

RankSkillPercentage of ResumesPercentage
1
1
Network Security
Network Security
14.1%
14.1%
2
2
Technical Support
Technical Support
11%
11%
3
3
Hardware
Hardware
7.3%
7.3%
4
4
Verizon
Verizon
6.4%
6.4%
5
5
LTE
LTE
5.2%
5.2%
6
6
Unix
Unix
5.2%
5.2%
7
7
Tcp/Ip
Tcp/Ip
4.9%
4.9%
8
8
Troubleshoot
Troubleshoot
4.8%
4.8%
9
9
NOC
NOC
4.5%
4.5%
10
10
Software Faults
Software Faults
4.3%
4.3%
11
11
Voip
Voip
3.9%
3.9%
12
12
LAN
LAN
3.7%
3.7%
13
13
Customer Service
Customer Service
3.5%
3.5%
14
14
Cell Sites
Cell Sites
2.4%
2.4%
15
15
Trouble Tickets
Trouble Tickets
2.1%
2.1%
16
16
ACE
ACE
2%
2%
17
17
Ospf
Ospf
1.7%
1.7%
18
18
Nortel
Nortel
1.7%
1.7%
19
19
Linux
Linux
1.6%
1.6%
20
20
BGP
BGP
1.5%
1.5%
21
21
Connectivity Issues
Connectivity Issues
1.3%
1.3%
22
22
Active Directory
Active Directory
1.1%
1.1%
23
23
Windows
Windows
0.9%
0.9%
24
24
Internet
Internet
0.9%
0.9%
25
25
Setup
Setup
0.9%
0.9%
26
26
ATM
ATM
0.8%
0.8%
27
27
Computer System
Computer System
0.7%
0.7%
28
28
Desk Support
Desk Support
0.5%
0.5%
29
29
Network Problems
Network Problems
0.5%
0.5%
30
30
Cat5
Cat5
0.5%
0.5%

16,671 Associate Technician Network Jobs

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