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  • AVP, Technology - PayPal Savings Technology Lead

    Synchrony Financial 4.4company rating

    Cincinnati, OH jobs

    Role Summary/Purpose: The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution. Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment. Manage technology relationship with PayPal and internal cross-functional business and technology teams. Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program. Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes. Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks. Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings. Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing. Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology. Prior experience as technical lead/technical project or program manager Experience owning and delivering a mission critical projects on time and within budget Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through. Desired Characteristics: Prior work experience in Banking/FinTech company Ability to drive strong partnerships with second line teams Demonstrated ability to manage complexity and multiple initiatives Experience in retail deposits, regulatory, or risk Experience dealing with sensitive data and software development in highly regulated environment Demonstrated experience in working with partners and clients Leadership experience operating at a strategic level as part of a cross functional team Experience operating as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals Advanced experience with SAS/SQL or other related analytic tools Experience in leading QA teams Experience with Client/Partner management Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
    $92k-115k yearly est. 2d ago
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  • AVP, Portfolio Credit Home and Auto

    Synchrony Financial 4.4company rating

    Cincinnati, OH jobs

    Role Summary/Purpose: As the AVP, Portfolio Credit Home and Auto you will assume ownership of full life cycle credit risk management for Home Core portfolios, with specific attention to a strategic client. You will be responsible to provide Credit Risk reporting and analysis for assigned portfolios with primary accountability for identifying and managing consumer credit risk, across all components of the cardholder life-cycle through data gathering and analytics. You will support and interact with the client teams, credit strategy teams and the client, as well as with key contacts throughout Synchrony. Essential Responsibilities: Work closely with retail clients to to mitigate risk for both Synchrony and the retailer while continuing to grow the portfolio Work effectively cross-functionally to drive smart growth and client satisfaction while delivering safety and soundness in the portfolio Prepare and present client facing and leadership team presentations to facilitate informed decisions Maintain and develop client reporting and ad-hoc analytics with SAS, Tableau and other data tools to draw conclusions and drive recommendations Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk Provide analytics and input for deal and promotional pricing activities Coordinate multisite/country resources to ensure delivery and accuracy of monthly MIS and reporting needs to meet internal and external requirements Coordinate planning cycle with client teams to ensure consistency in business plans Responsible for providing clear guidance to the organization on risk appetite and prudent growth Maintain effective and credible challenge of critical decisions and business processes Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 5+ years in a consumer and/or commercial Credit/Risk, Finance, or Analytics role; or in lieu of a bachelor's degree, 8+ years in a consumer and/or commercial Credit/Risk, Finance or Analytics role. 3+ years' experience analyzing large data sets to derive strategic actionable credit insights including SAS, SQL, R or Python Programming Skills or other related analytic tools Ability and flexibility to travel for business as required Desired Characteristics: Ability to accurately condense large amounts of information and present in a simple, cogent manner to senior level management and clients Strong analytical skills, highly comfortable working in a quantitative environment. Experience operating as part of a cross functional team. Use of advanced technical & analytical competencies in driving effective strategic goals. Strong communication and presentation skills. Familiarity with consumer lending products and practices. Advanced experience with SAS/SQL or other related analytic tools. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $92k-115k yearly est. 2d ago
  • AVP, Acquisition Fraud Strategy and Model Monitoring

    Synchrony Financial 4.4company rating

    Stamford, CT jobs

    Role Summary/Purpose: The AVP, Acquisition Fraud Strategy and Model Monitoring, is a multi-functional role within credit fraud acquisitions strategy team. The primary responsibilities include overseeing the performance of fraud models and conducting in-depth data analytics to identify underlying model performance issues and developing action plans for deteriorating models. The role will work closely with the Acquisition Fraud Strategy Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. Additional responsibilities include supporting the evaluation of new fraud models, fraud and technology tools, coordinating model roll-outs with the strategy team, as well as developing enhanced ongoing monitoring reporting. The AVP, Acquisition Fraud Strategy and Model Monitoring will report to the VP, Acquisition Fraud Strategy. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Conduct deep dives and root cause analysis on deteriorating models to identify underlying issues Develop tactical and strategic actions plans to address model performance issues Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language Develop thorough and detailed documentation to support the strategy team's model development process to ensure consistency, transparency, and alignment with organizational goals Develop enhanced reporting to support fraud model performance monitoring Work cross functionally with fraud strategy leads to support their analytics of fraud strategies and models Work closely with implementation team to ensure that Acquisition Fraud Strategic goals are met and remove obstacles to meet those goals Perform model implementation validations and ensure strategies have the use of the best available tools and scores Support evaluating new fraud models and tools that can be leveraged in acquisitions, payments, and merchant underwriting Assist fraud strategy leads in the development of fraud strategies and analytics when time permits Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts Partner with compliance, legal, fair lending and audit as required Perform ad hoc analytics, validations, and remediations as required Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services. 3+ years of experience working with statistical tools such as SAS, Python, Tableau. Expert level proficiency with Excel 3+ years of experience in retail, business, installment loans, or private label credit. Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues Ability and flexibility to travel for business as required Desired Characteristics: Experience operating at a strategic level as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area Strong understanding of the consumer credit lending lifecycle and card programs Strong understanding of fraud models and their usage with fraud strategies Strong understanding of model evaluation metrics such as precision, recall, F1 Familiarity with modeling approaches such as logistic regression and tree ensembles Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit) Excellent oral and written communication skills with impact and influence Ability to multi-task and perform in a fast-paced environment Experience working alongside and in unison with off-shore teams Demonstrated ability to manage multiple projects, organize work flow and timelines Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $124k-157k yearly est. 2d ago
  • AVP, Technology - PayPal Savings Technology Lead

    Synchrony Financial 4.4company rating

    Canton, OH jobs

    Role Summary/Purpose: The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution. Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment. Manage technology relationship with PayPal and internal cross-functional business and technology teams. Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program. Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes. Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks. Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings. Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing. Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology. Prior experience as technical lead/technical project or program manager Experience owning and delivering a mission critical projects on time and within budget Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through. Desired Characteristics: Prior work experience in Banking/FinTech company Ability to drive strong partnerships with second line teams Demonstrated ability to manage complexity and multiple initiatives Experience in retail deposits, regulatory, or risk Experience dealing with sensitive data and software development in highly regulated environment Demonstrated experience in working with partners and clients Leadership experience operating at a strategic level as part of a cross functional team Experience operating as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals Advanced experience with SAS/SQL or other related analytic tools Experience in leading QA teams Experience with Client/Partner management Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
    $92k-115k yearly est. 2d ago
  • AVP, Portfolio Credit Home and Auto

    Synchrony Financial 4.4company rating

    Chicago, IL jobs

    Role Summary/Purpose: As the AVP, Portfolio Credit Home and Auto you will assume ownership of full life cycle credit risk management for Home Core portfolios, with specific attention to a strategic client. You will be responsible to provide Credit Risk reporting and analysis for assigned portfolios with primary accountability for identifying and managing consumer credit risk, across all components of the cardholder life-cycle through data gathering and analytics. You will support and interact with the client teams, credit strategy teams and the client, as well as with key contacts throughout Synchrony. Essential Responsibilities: Work closely with retail clients to to mitigate risk for both Synchrony and the retailer while continuing to grow the portfolio Work effectively cross-functionally to drive smart growth and client satisfaction while delivering safety and soundness in the portfolio Prepare and present client facing and leadership team presentations to facilitate informed decisions Maintain and develop client reporting and ad-hoc analytics with SAS, Tableau and other data tools to draw conclusions and drive recommendations Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk Provide analytics and input for deal and promotional pricing activities Coordinate multisite/country resources to ensure delivery and accuracy of monthly MIS and reporting needs to meet internal and external requirements Coordinate planning cycle with client teams to ensure consistency in business plans Responsible for providing clear guidance to the organization on risk appetite and prudent growth Maintain effective and credible challenge of critical decisions and business processes Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 5+ years in a consumer and/or commercial Credit/Risk, Finance, or Analytics role; or in lieu of a bachelor's degree, 8+ years in a consumer and/or commercial Credit/Risk, Finance or Analytics role. 3+ years' experience analyzing large data sets to derive strategic actionable credit insights including SAS, SQL, R or Python Programming Skills or other related analytic tools Ability and flexibility to travel for business as required Desired Characteristics: Ability to accurately condense large amounts of information and present in a simple, cogent manner to senior level management and clients Strong analytical skills, highly comfortable working in a quantitative environment. Experience operating as part of a cross functional team. Use of advanced technical & analytical competencies in driving effective strategic goals. Strong communication and presentation skills. Familiarity with consumer lending products and practices. Advanced experience with SAS/SQL or other related analytic tools. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $113k-141k yearly est. 2d ago
  • VP, Model Validation and Validation COE

    Synchrony Financial 4.4company rating

    Costa Mesa, CA jobs

    Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $143k-205k yearly est. 2d ago
  • VP, Model Validation and Validation COE

    Synchrony Financial 4.4company rating

    Cincinnati, OH jobs

    Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $111k-159k yearly est. 2d ago
  • VP, Model Validation and Validation COE

    Synchrony Financial 4.4company rating

    Stamford, CT jobs

    Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $149k-211k yearly est. 2d ago
  • Vice President, Experienced Underwriting Manager, Casualty Chicago, IL

    Berkshire Hathaway Spec INS 4.8company rating

    Chicago, IL jobs

    Vice President, Experienced Underwriting Manager, Casualty Salary Range: $190,000.00 To $230,000.00 Annually Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals,(",",). who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? BHSI has an exciting opportunity for a detail-oriented and analytical Experienced Underwriting Manager, to join our Central Casualty team. The successful candidate will be responsible for managing a team of underwriters, evaluating, selecting, and pricing casualty insurance risks, including primary general liability, Umbrella and excess. This role requires strong written and verbal communication skills, sound analytical skills, market awareness, and the ability to build relationships with brokers and clients. Duties & Responsibilities: Effectively develop and lead a strong Casualty underwriting team. Work with team to make sound underwriting decisions in accordance with company guidelines and risk appetite. Analyze new and renewal submissions to determine risk acceptability, coverage terms, and pricing. Achieve results by taking a proactive long-term view of business goals and objectives. Proactively market & develop strong relationships with brokers and customers. Work closely with underwriting, loss control, claims, actuarial, and legal teams to assess and manage risk. Stay informed on industry trends, regulatory changes, and competitor activity. Ensure team accurately and timely documents underwriting decisions and communications. Qualifications, Skills and Experience: 10+ years of Casualty underwriting experience with a proven track record of results. 5+ years of managing a team of underwriters. Strong underwriting acumen with attention to detail. Exceptional leadership and portfolio management skills. Existing broker & customer relationships. Ability to work within a fast paced, customer focused & team environment. Experience and strong understanding of policy forms. Strong communication skills including advanced negotiation and presentation experience. Willing to travel as required. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Comprehensive Health, Dental and Vision benefits. Disability Insurance (both short-term and long-term). Life Insurance (for you and your family). Accidental Death & Dismemberment Insurance (for you and your family). Flexible Spending Accounts. Health Reimbursement Account. boos Employee Assistance Program. Retirement Savings 401(k) Plan with Company Match. Generous holiday and Paid Time Off. Tuition Reimbursement. Paid Parental Leave. Pay Transparency Languageitọ The النظسي salary range for this position in Chicago is $190,000 to $230,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. Clicking apply will direct you to our recruiting module within ADP. #J-18808-Ljbffr
    $190k-230k yearly 3d ago
  • AVP, Acquisition Fraud Strategy and Model Monitoring

    Synchrony Financial 4.4company rating

    Dallas, TX jobs

    Job ID: 2504170 Job Description: Role Summary/Purpose: The AVP, Acquisition Fraud Strategy and Model Monitoring, is a multi-functional role within credit fraud acquisitions strategy team. The primary responsibilities include overseeing the performance of fraud models and conducting in-depth data analytics to identify underlying model performance issues and developing action plans for deteriorating models. The role will work closely with the Acquisition Fraud Strategy Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. Additional responsibilities include supporting the evaluation of new fraud models, fraud and technology tools, coordinating model roll-outs with the strategy team, as well as developing enhanced ongoing monitoring reporting. The AVP, Acquisition Fraud Strategy and Model Monitoring will report to the VP, Acquisition Fraud Strategy. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Conduct deep dives and root cause analysis on deteriorating models to identify underlying issues Develop tactical and strategic actions plans to address model performance issues Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language Develop thorough and detailed documentation to support the strategy team's model development process to ensure consistency, transparency, and alignment with organizational goals Develop enhanced reporting to support fraud model performance monitoring Work cross functionally with fraud strategy leads to support their analytics of fraud strategies and models Work closely with implementation team to ensure that Acquisition Fraud Strategic goals are met and remove obstacles to meet those goals Perform model implementation validations and ensure strategies have the use of the best available tools and scores Support evaluating new fraud models and tools that can be leveraged in acquisitions, payments, and merchant underwriting Assist fraud strategy leads in the development of fraud strategies and analytics when time permits Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts Partner with compliance, legal, fair lending and audit as required Perform ad hoc analytics, validations, and remediations as required Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services. 3+ years of experience working with statistical tools such as SAS, Python, Tableau. Expert level proficiency with Excel 3+ years of experience in retail, business, installment loans, or private label credit. Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues Ability and flexibility to travel for business as required Desired Characteristics: Experience operating at a strategic level as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area Strong understanding of the consumer credit lending lifecycle and card programs Strong understanding of fraud models and their usage with fraud strategies Strong understanding of model evaluation metrics such as precision, recall, F1 Familiarity with modeling approaches such as logistic regression and tree ensembles Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit) Excellent oral and written communication skills with impact and influence Ability to multi-task and perform in a fast-paced environment Experience working alongside and in unison with off-shore teams Demonstrated ability to manage multiple projects, organize work flow and timelines Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $111k-138k yearly est. 2d ago
  • AVP, Acquisition Fraud Strategy and Model Monitoring

    Synchrony Financial 4.4company rating

    Canton, OH jobs

    Job ID: 2504170 Job Description: Role Summary/Purpose: The AVP, Acquisition Fraud Strategy and Model Monitoring, is a multi-functional role within credit fraud acquisitions strategy team. The primary responsibilities include overseeing the performance of fraud models and conducting in-depth data analytics to identify underlying model performance issues and developing action plans for deteriorating models. The role will work closely with the Acquisition Fraud Strategy Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. Additional responsibilities include supporting the evaluation of new fraud models, fraud and technology tools, coordinating model roll-outs with the strategy team, as well as developing enhanced ongoing monitoring reporting. The AVP, Acquisition Fraud Strategy and Model Monitoring will report to the VP, Acquisition Fraud Strategy. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Conduct deep dives and root cause analysis on deteriorating models to identify underlying issues Develop tactical and strategic actions plans to address model performance issues Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language Develop thorough and detailed documentation to support the strategy team's model development process to ensure consistency, transparency, and alignment with organizational goals Develop enhanced reporting to support fraud model performance monitoring Work cross functionally with fraud strategy leads to support their analytics of fraud strategies and models Work closely with implementation team to ensure that Acquisition Fraud Strategic goals are met and remove obstacles to meet those goals Perform model implementation validations and ensure strategies have the use of the best available tools and scores Support evaluating new fraud models and tools that can be leveraged in acquisitions, payments, and merchant underwriting Assist fraud strategy leads in the development of fraud strategies and analytics when time permits Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts Partner with compliance, legal, fair lending and audit as required Perform ad hoc analytics, validations, and remediations as required Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services. 3+ years of experience working with statistical tools such as SAS, Python, Tableau. Expert level proficiency with Excel 3+ years of experience in retail, business, installment loans, or private label credit. Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues Ability and flexibility to travel for business as required Desired Characteristics: Experience operating at a strategic level as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area Strong understanding of the consumer credit lending lifecycle and card programs Strong understanding of fraud models and their usage with fraud strategies Strong understanding of model evaluation metrics such as precision, recall, F1 Familiarity with modeling approaches such as logistic regression and tree ensembles Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit) Excellent oral and written communication skills with impact and influence Ability to multi-task and perform in a fast-paced environment Experience working alongside and in unison with off-shore teams Demonstrated ability to manage multiple projects, organize work flow and timelines Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $92k-115k yearly est. 2d ago
  • AVP, Acquisition Fraud Strategy and Model Monitoring

    Synchrony Financial 4.4company rating

    Chicago, IL jobs

    Job ID: 2504170 Job Description: Role Summary/Purpose: The AVP, Acquisition Fraud Strategy and Model Monitoring, is a multi-functional role within credit fraud acquisitions strategy team. The primary responsibilities include overseeing the performance of fraud models and conducting in-depth data analytics to identify underlying model performance issues and developing action plans for deteriorating models. The role will work closely with the Acquisition Fraud Strategy Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. Additional responsibilities include supporting the evaluation of new fraud models, fraud and technology tools, coordinating model roll-outs with the strategy team, as well as developing enhanced ongoing monitoring reporting. The AVP, Acquisition Fraud Strategy and Model Monitoring will report to the VP, Acquisition Fraud Strategy. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Conduct deep dives and root cause analysis on deteriorating models to identify underlying issues Develop tactical and strategic actions plans to address model performance issues Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language Develop thorough and detailed documentation to support the strategy team's model development process to ensure consistency, transparency, and alignment with organizational goals Develop enhanced reporting to support fraud model performance monitoring Work cross functionally with fraud strategy leads to support their analytics of fraud strategies and models Work closely with implementation team to ensure that Acquisition Fraud Strategic goals are met and remove obstacles to meet those goals Perform model implementation validations and ensure strategies have the use of the best available tools and scores Support evaluating new fraud models and tools that can be leveraged in acquisitions, payments, and merchant underwriting Assist fraud strategy leads in the development of fraud strategies and analytics when time permits Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts Partner with compliance, legal, fair lending and audit as required Perform ad hoc analytics, validations, and remediations as required Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services. 3+ years of experience working with statistical tools such as SAS, Python, Tableau. Expert level proficiency with Excel 3+ years of experience in retail, business, installment loans, or private label credit. Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues Ability and flexibility to travel for business as required Desired Characteristics: Experience operating at a strategic level as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area Strong understanding of the consumer credit lending lifecycle and card programs Strong understanding of fraud models and their usage with fraud strategies Strong understanding of model evaluation metrics such as precision, recall, F1 Familiarity with modeling approaches such as logistic regression and tree ensembles Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit) Excellent oral and written communication skills with impact and influence Ability to multi-task and perform in a fast-paced environment Experience working alongside and in unison with off-shore teams Demonstrated ability to manage multiple projects, organize work flow and timelines Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $113k-141k yearly est. 2d ago
  • VP, Branch Manager - Tacoma, WA

    Charles Schwab 4.8company rating

    Tacoma, WA jobs

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Branch Manager, you work in the most critical role at the local market level, providing the service, advice, and leadership that have made us the force we are today. A central part of your role will be inspiring your team of financial professionals as they provide investment guidance and support to clients. You will be responsible for increasing branch revenue while expanding its client base. Additionally, you will work closely with your team of Financial Consultants (FC), and Investment Consultants (IC) in implementing large scale and tactical sales strategies. Your typical day will include sales coaching, sales process management, training delivery, performance management and recognition, client presentations, interviewing prospective employees, collaborating with business partners, sharing of best practices, and performing compliance and administrative tasks characteristic of our industry. If you're looking to bring your expertise and passion for leadership to a new role with a firm that will value your contributions and champion your growth, this may be the opportunity for you. What you have Required qualifications Active and valid Series 7 license Active and valid Series 66 (63/65) license required (may be obtained within a 90-day condition of employment) Active and valid Series 9/10 license required (may be obtained within a 90-day condition of employment) Active and valid Life and Health Insurance license (may be obtained within a 120-day condition of employment) Bachelor's degree or equivalent, or equivalent work-related experience 4+ years financial sales leadership experience Preferred qualifications Active and valid FINRA Series 24 license CFP, CFA, CIMA, and/or AAMS Strong leadership, management, and motivational skills A desire to lead, a passion for sales management, and a deep commitment to client service Proficient in establishing quality cross-enterprise partnerships Strong candidates will also have excellent communication skills and a track record of success in sales and sales leadership What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $124k-174k yearly est. 2d ago
  • VP Commercial Banking Relationship Manager - San Francisco

    Hingham Institution for Savings 2.9company rating

    San Francisco, CA jobs

    Incorporated in 1834, Hingham Institution for Savings is one of America's oldest banks. The Bank provides commercial mortgage and relationship banking services in Boston, Nantucket, Washington, D.C. and the San Francisco Bay Area. Publicly-traded but family-run since 1993, our objective has been to build one of America's great banks, characterized by superior long-term financial results, a fortress balance sheet that provides unquestionable assurance to our depositors, and an enduring culture of growth and success. We have a small, entrepreneurial team - just under 100 people - and we hold ourselves to high standards. About the role Hingham's Specialized Deposit Group (SDG) is looking for a Relationship Manager to take responsibility for some of the Bank's most significant business, institutional, government, and private client banking relationships. You will be responsible for new business development in the verticals the Bank targets: commercial real estate investors, property managers, nonprofit organizations, educational institutions, professional services firms, life sciences, and technology companies. You will also manage a portfolio of existing relationships with key customers and their staff. As the key point of contact for these customers, you will manage the full range of their deposit banking needs, coordinate service requests and cross sell new products by partnering with our Business Client Services Team and Cash Management Specialists. The SDG works closely with the Bank's Commercial Lending Group to deliver deposit services to new and existing commercial customers and refer commercial real estate loans. You will also work with commercial real estate customers to grow their deposit relationship with the Bank. We target operating accounts by providing a high level of service, offering competitive rates, and cross selling cash management services. Hingham prides itself on a flat corporate structure and our bankers are entrusted with considerable responsibility for business development and customer service. The SDG also plays an important role in our ongoing product development and process improvement efforts, aimed at providing a higher level of service to our customers, and may be responsible for identifying, testing, and delivering new products and services for our customers. Responsibilities Business Development: You will develop new relationships through a self-sourced portfolio, with a strong focus on our existing customer verticals (property management, municipalities, commercial real estate, non-profits). It is critical that you enjoy actively prospecting for new business, as this is the heart of the role. Manage Existing Relationships: You will serve as the primary banker for a portfolio of some of the Bank's most significant business, institutional, government, not for profit and private client banking relationships. You'll be responsible for coordinating their needs within the Bank, opening and closing accounts as necessary, and handling some of their basic needs relative to our digital products. You'll also be responsible for identifying opportunities to deepen our relationships with these clients through additional deposit/payments business or via our Residential and Commercial Lending Groups. Find Problems and Devise Solutions: As we grow alongside our customers, their needs change and our products and services must evolve. You will facilitate delivery of our digital products, including online and mobile banking, payments services (wire, remote deposit capture, ACH, lockbox, and merchant services) in conjunction with our Digital Banking Group and third party vendors. These solutions solve real problems for our customers and it is critical we stay engaged with them to ensure that our products are meeting their needs. We'll also expect you to provide input to our product and process development process over time based on our customers' experiences. Requirements Successful candidates should have a strong record of business development or relationship management in a business banking, private banking or cash management role. A book of business in non-profit, commercial real estate, professional services, or property management is strongly preferred but not required. What You'll Bring High ethical standards Strong analytic skills with an ability to translate business plans and goals An ability to effortlessly build relationships with trust and respect Strong self-management/drive and a meticulous approach to organization Ability to prioritize and differentiate between what's needed versus what's wanted. Be adept at handling multiple competing priorities and duties in a fast-paced, results-oriented, and rapidly changing environment Comfortable with implementing structure Experience working with distributed teams Culture Do you believe there's always room for improvement? We are constantly trying to improve our internal processes and our customer experience. Do you always dot your i's and cross your t's? Attention to detail is a must. Are you happy to lend a helping hand? We are a small, tight-knit group and at times all wear a number of different hats. Are you transparent and do you prefer addressing the elephant in the room? We pride ourselves on being upfront and honest. We do not have the time or energy for corporate politics. Do you pick up the ball that someone else may have dropped? We are looking for people that own the company goals beyond just doing their job. Are you OK with making a mistake? We are too, as long as we learn from them and don't repeat them. As a family-run company, we offer an excellent benefits package. Hingham is one of the most profitable banks in the country and our profit-sharing program offers all employees the opportunity to participate in this success. 401K Matching Health Benefits with Employer Contribution Life Insurance Paid Time Off Family Leave Short & Long Term Disability The pay range for this role is: 100,000 - 225,000 USD per year (San Francisco Office) #J-18808-Ljbffr
    $115k-153k yearly est. 1d ago
  • Branch Manager & AVP - Sales Growth & Leadership

    Citigroup Inc. 4.6company rating

    San Jose, CA jobs

    A global financial institution is seeking a Branch Manager to lead a team in San Jose, California. This role focuses on growing sales and enhancing customer loyalty through strategic management of the branch's operations. Candidates should have 5-8 years of relevant experience, proven team management skills, and strong communication abilities. Competitive salary range is offered alongside various employee benefits, including health insurance and 401(k) plans. Join a leading bank devoted to fostering an inclusive work environment. #J-18808-Ljbffr
    $122k-154k yearly est. 4d ago
  • Branch Manager San Jose Main Assistant Vice President

    Citigroup Inc. 4.6company rating

    San Jose, CA jobs

    The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. Responsibilities Administer branch sales, service, control and management of human resources Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service Execute planning and budgeting activities to ensure branch annual goals are met Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications 5-8 years of relevant experience required Previous experience in banking or financial industry preferred Proven experience managing teams Consistently demonstrates clear and concise written and verbal communication skills Consistently demonstrates analytic skills Education Bachelor's Degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Branch Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: San Jose California United States ------------------------------------------------------ Primary Location Full Time Salary Range: $80,480.00 - $120,720.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 27, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr
    $80.5k-120.7k yearly 4d ago
  • AVP Branch Manager - Lead Growth & Community Banking

    Cathay Bank 4.4company rating

    San Francisco, CA jobs

    A financial institution in San Francisco is seeking a Branch Manager to oversee operations and drive business growth. The ideal candidate will have 3-5 years of banking experience with a focus on branch management and strong leadership skills. Responsibilities include managing staff, ensuring compliance, and enhancing client relationships. A college degree in business or finance is preferred, along with excellent sales and interpersonal skills. Competitive salary and benefits offered. #J-18808-Ljbffr
    $93k-119k yearly est. 1d ago
  • AVP, Branch Manager

    Cathay Bank 4.4company rating

    San Francisco, CA jobs

    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Responsibilities Branch management and accountability: Management of and total accountability for a branch office in meeting administrative, compliance, operational, sales and service, and profitability objectives of the bank. Business development and client service: Make regular business development calls to solicit new business (loans, deposits) or improve services to clients. Oversee and/or train/guide staff to provide clients with appropriate bank products and services. Ensure staff provide continuous quality service to clients. Represent the bank in the community through involvement in various civic and charitable activities. Ensure compliance with the bank's policies and procedures. Maintain non-discriminatory practices in business. Perform miscellaneous duties as assigned. Performance planning and sales: Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff. Assess sales results of the branch. Work with marketing dept. to develop sales programs and/or campaigns. Hold weekly sales/service meetings for briefings and debriefings. Motivate staff to solicit sales and give commendable service. Supervise training of staff on product knowledge, sales and service techniques. Provide clients with appropriate bank products and services to meet the clients' needs. Build/enhance business relationships with clients. Lending responsibilities: Make business development calls to solicit loans. Maintain, promote, enhance business relationships with clients. Administration responsibilities: Set annual budget and business goals for the branch. Monitor monthly income and control expenses of the branch. Ensure a satisfactory branch overall audit. Monitor performance of staff under the manager's direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management. Arrange for appropriate training and cross training of staff when needed. Address and resolve human resource issues when needed. Understand personnel policies and procedures and treat staff fairly. Operations responsibilities: Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines. Ensure a satisfactory branch audit is met. Authorities: Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items. Sign official checks and other documents. Provide signature guaranty. Have authority to directly resolve errors and client complaints. Hire and fire staff with the concurrence of senior management and Human Resources department personnel. Qualifications Education: College degree in business or finance preferred. Experience: At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred. Good knowledge of commercial lending products. Thorough knowledge of federal/state and IRS regulations. Skills/Ability: Leadership qualities: ability to plan, organize, motivate, supervise, and delegate. Ability to create a team environment. Accountable; ability to make decisions and assume responsibility for those decisions. Strong sales and sales management ability. Ability to exercise sound judgment. Excellent interpersonal and verbal/written communication skills. Interpersonal skills necessary to conduct business development calls. Bilingual Mandarin or Cantonese preferred. Other Details Salary: $80K - $100K / year. Pay determined based on job-related knowledge, skills, experience, and location. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It includes medical, dental, vision, life, long-term disability insurance, flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster: Poster- English Cathay Bank endeavors to make ****************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at ************** or *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr
    $80k-100k yearly 1d ago
  • Associate Banker SAFE Act Assistant Vice President

    Citigroup Inc. 4.6company rating

    Palo Alto, CA jobs

    Associate Banker Safe Act Assistant Vice President Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Responsibilities Assist the Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients, with a focus on Investments Assist the Banker with prospecting - conduct new client / prospect research, generate leads and develop prospects, network to identify referrals to new clients / prospects, and coordinate client events Assist the Banker in profiling, qualifying and converting prospects into Citi Private Bank clients. Client / prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports Assist the Banker in deepening the existing client relationship through deep-dive analysis Provide accurate and timely revenue tracking and deal pipeline reports and other relevant information to the Banker Provide day to day support to Banker on documentation such as account opening and closing, loan disbursals, etc. Provide complete service support to client, including solving complex client inquiries Ensure appropriate documentation related to KYC / AML from the client and ensure all aspects of client records and documentation are completed and updated Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications 5-8 years of experience Knowledge of investments is required; banking and credit products desirable Ability to manage relationships both internal and external; Ability to multi-task FINRA Securities Licenses : Series 7 and 66 (or 63 & 65) required to obtain within 150 days of assuming the role. Education Bachelor\'s / University degree or equivalent experience #J-18808-Ljbffr
    $119k-157k yearly est. 3d ago
  • AVP, Venture Capital Banking & Strategy

    Citigroup Inc. 4.6company rating

    San Francisco, CA jobs

    A leading financial institution is seeking a Commercial Bank Associate in San Francisco to support the Venture Capital strategy. This role requires tasks like conducting company research, financial analysis, and collaboration with partners. Ideal candidates have a background in banking and business development with analytical skills. Competitive salary range is $130,000 to $140,000 annually, along with comprehensive employee benefits. #J-18808-Ljbffr
    $130k-140k yearly 3d ago

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