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Scheduling Coordinator jobs at Associated Home Care - 1110 jobs

  • Scheduling Access Specialist (Harwich)

    Cape Cod Healthcare 4.6company rating

    Harwich, MA jobs

    Ability to read, write and communicate in English High school graduate or equivalent At least one (1) year of experience with medical scheduling preferred At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred Demonstrated excellence in providing customer service Strong communication and interpersonal skills Medical terminology knowledge preferred Typing skills at 30 WPM preferred Primary contact for patient access for patients and other departments. Maintains provider schedules to achieve productivity targets, patient access and provider flow. Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. Manages the schedule during transition to new models of care when applicable. Monitors physician's panel and contacts patients who are past due for appointments. Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Obtains accurate and proper information when scheduling appointments, including updated demographics and insurance/payer information Reschedules patient appointments and extends patient schedules as necessary Processes cancellations and no show appointments, and notifies clinician of change in schedule. Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time; calls patients to reschedule appointments when clinician is out, and makes edits in computerized schedule Maintains efficient flow of daily patient schedule and front office operations Mail out new patient package when applicable Confirms appointments within 24 hours Liaison for existing and future patients seeking new and follow-up care appointments Performs tasks as a receptionist and EMR Specialist as needed Timely communication of unresolved issues to manager or designee to facilitate timely interventions Utilize patient scheduling reports to follow-up with patients that have not scheduled a future visit Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests Maintains confidentiality regarding patient information in accordance to HIPAA regulations Ability to float to other MACC practices when required Perform other work related duties and activities as assigned or requested
    $39k-50k yearly est. Auto-Apply 41d ago
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  • Scheduling Access Specialist, PCP (Sandwich)

    Cape Cod Healthcare 4.6company rating

    Massachusetts jobs

    Primary contact for patient access for patients and other departments. Maintains provider schedules to achieve productivity targets, patient access and provider flow. Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. Manages the schedule during transition to new models of care when applicable. Monitors physician's panel and contacts patients who are past due for appointments. Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Obtains accurate and proper information when scheduling appointments, including updated demographics and insurance/payer information Reschedules patient appointments and extends patient schedules as necessary Processes cancellations and no show appointments, and notifies clinician of change in schedule. Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time; calls patients to reschedule appointments when clinician is out, and makes edits in computerized schedule Maintains efficient flow of daily patient schedule and front office operations Mail out new patient package when applicable Confirms appointments within 24 hours Liaison for existing and future patients seeking new and follow-up care appointments Performs tasks as a receptionist and EMR Specialist as needed Timely communication of unresolved issues to manager or designee to facilitate timely interventions Utilize patient scheduling reports to follow-up with patients that have not scheduled a future visit Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests Maintains confidentiality regarding patient information in accordance to HIPAA regulations Ability to float to other MACC practices when required Perform other work related duties and activities as assigned or requested Ability to read, write and communicate in English High school graduate or equivalent At least one (1) year of experience with medical scheduling preferred At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred Demonstrated excellence in providing customer service Strong communication and interpersonal skills Medical terminology knowledge preferred Typing skills at 30 WPM preferred
    $39k-50k yearly est. Auto-Apply 60d+ ago
  • Scheduling Access Specialist, Neurosurgery (Hyannis)

    Cape Cod Healthcare 4.6company rating

    Massachusetts jobs

    · Ability to read, write and communicate in English · High school graduate or equivalent · At least one (1) year of experience with medical scheduling preferred · At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred · Demonstrated excellence in providing customer service · Strong communication and interpersonal skills · Medical terminology knowledge preferred · Typing skills at 30 WPM preferred · Primary contact for patient access for patients and other departments. · Maintains provider schedules to achieve productivity targets, patient access and provider flow. · Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. · Manages the schedule during transition to new models of care when applicable. · Monitors physician's panel and contacts patients who are past due for appointments. · Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. · Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. · Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record · Obtains accurate and proper information when scheduling appointments, including updated demographics and insurance/payer information · Reschedules patient appointments and extends patient schedules as necessary · Processes cancellations and no show appointments, and notifies clinician of change in schedule. · Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time; calls patients to reschedule appointments when clinician is out, and makes edits in computerized schedule · Maintains efficient flow of daily patient schedule and front office operations · Mail out new patient package when applicable · Confirms appointments within 24 hours · Liaison for existing and future patients seeking new and follow-up care appointments · Performs tasks as a receptionist and EMR Specialist as needed · Timely communication of unresolved issues to manager or designee to facilitate timely interventions · Utilize patient scheduling reports to follow-up with patients that have not scheduled a future visit · Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests · Maintains confidentiality regarding patient information in accordance to HIPAA regulations · Ability to float to other MACC practices when required · Perform other work related duties and activities as assigned or requested
    $39k-50k yearly est. Auto-Apply 60d+ ago
  • Scheduling Access Specialist, PCP (South Yarmouth)

    Cape Cod Healthcare 4.6company rating

    Yarmouth, MA jobs

    Ability to read, write and communicate in English High school graduate or equivalent At least one (1) year of experience with medical scheduling preferred At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred Demonstrated excellence in providing customer service Strong communication and interpersonal skills Medical terminology knowledge preferred Typing skills at 30 WPM preferred Primary contact for patient access for patients and other departments. Maintains provider schedules to achieve productivity targets, patient access and provider flow. Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. Manages the schedule during transition to new models of care when applicable. Monitors physician's panel and contacts patients who are past due for appointments. Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Obtains accurate and proper information when scheduling appointments, including updated demographics and insurance/payer information Reschedules patient appointments and extends patient schedules as necessary Processes cancellations and no show appointments, and notifies clinician of change in schedule. Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time; calls patients to reschedule appointments when clinician is out, and makes edits in computerized schedule Maintains efficient flow of daily patient schedule and front office operations Mail out new patient package when applicable Confirms appointments within 24 hours Liaison for existing and future patients seeking new and follow-up care appointments Performs tasks as a receptionist and EMR Specialist as needed Timely communication of unresolved issues to manager or designee to facilitate timely interventions Utilize patient scheduling reports to follow-up with patients that have not scheduled a future visit Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests Maintains confidentiality regarding patient information in accordance to HIPAA regulations Ability to float to other MACC practices when required Perform other work related duties and activities as assigned or requested
    $39k-50k yearly est. Auto-Apply 60d+ ago
  • Clinical Scheduling Specialist

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:** + Schedules and reschedules appointments for patients in the Jimmy Fund Clinic. + Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital. + Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care. + Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines + Triages scheduling phone calls for disease group and covering disease groups if applicable. + Serves as a liaison between patient/family/provider. + Possesses a level of independence requiring knowledge of multiple disease specific programs. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority. + Performs other administrative duties and tasks as requested by Manager/Supervisor. + Able to quickly comprehend and implement new concepts or modifications to processes. + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. + Participates in training new team members as requested. + May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:** + High school diploma required + A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00
    $45.5k-54.4k yearly 5d ago
  • Scheduling Access Specialist (Falmouth)

    Cape Cod Healthcare 4.6company rating

    Falmouth, MA jobs

    Primary contact for patient access for patients and other departments. Maintains provider schedules to achieve productivity targets, patient access and provider flow. Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. Manages the schedule during transition to new models of care when applicable. Monitors physician's panel and contacts patients who are past due for appointments. Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Obtains accurate and proper information when scheduling appointments, including updated demographics and insurance/payer information Reschedules patient appointments and extends patient schedules as necessary Processes cancellations and no show appointments, and notifies clinician of change in schedule. Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time; calls patients to reschedule appointments when clinician is out, and makes edits in computerized schedule Maintains efficient flow of daily patient schedule and front office operations Mail out new patient package when applicable Confirms appointments within 24 hours Liaison for existing and future patients seeking new and follow-up care appointments Performs tasks as a receptionist and EMR Specialist as needed Timely communication of unresolved issues to manager or designee to facilitate timely interventions Utilize patient scheduling reports to follow-up with patients that have not scheduled a future visit Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests Maintains confidentiality regarding patient information in accordance to HIPAA regulations Ability to float to other MACC practices when required Perform other work related duties and activities as assigned or requested Ability to read, write and communicate in English High school graduate or equivalent At least one (1) year of experience with medical scheduling preferred At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred Demonstrated excellence in providing customer service Strong communication and interpersonal skills Medical terminology knowledge preferred Typing skills at 30 WPM preferred
    $39k-50k yearly est. Auto-Apply 2d ago
  • Oncology Scheduling Specialist

    Banner Health 4.4company rating

    Tucson, AZ jobs

    Primary City/State: Tucson, Arizona Department Name: C/P-OG Hemonc-Clinic Work Shift: Day Job Category: Administrative Services You have a place in the health care industry. There's more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you're looking to leverage your abilities - you belong at Banner Health. Apply today. As a Oncology Scheduling Specialist, you will be responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. This is a mobile role with extended walking. It is a perfect position for someone who loves to be on their feet and moving around throughout the day! Clinic: Oncology Clinical Team Location: 1891 N Orange Grove Building 1, Tucson AZ Possibly float to 3838 N Campbell Ave location on occasion Hours: Monday through Friday 7:30 - 4:30 PM University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate. 4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills. Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. PREFERRED QUALIFICATIONS Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
    $31k-35k yearly est. Auto-Apply 1d ago
  • Scheduling Coordinator for Homecare-Downtown Braintree

    Guardian Angel Senior Services 3.7company rating

    Braintree Town, MA jobs

    Basic FunctionTo support caregiver and company needs. Process scheduling requests, provide telephone support, and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail. Responsibilities Schedule caregivers with clients and communicate changes and updates to all necessary parties. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. Enter new Clients in Generations as needed. Provide assistance to team members as needed and respond urgently to last minute call outs. Coordinate communication with caregivers among team members. Update Caregiver availability and information and communicate appropriately to team. Work with caregiver to create optimum schedules. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed Act as liaison between clients, direct care workers and management. Manage and grow assigned Client Accounts and participate in Quality Improvement. Work with management to ensure compliance with all company policies and procedures. Problem solving and direct escalated issues to management To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. Maintain and update employee attendance records as needed. Participate in confirming and verifying Telephony daily, note and escalate repeat offenders to manager. Participate in On-call rotation weekly and Weekends Cover shifts with clients when needed. Double check schedule accuracy for payroll and billing by deadlines. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice 4. Experience as CNA/HHA a plus! Skills Oral Communication Skills Written Communication Skills Technical Communication Customer Relations Customer Service Filing MS Office Organization Planning Professionalism Reading Skills Time Management Typing Skills Education/TrainingMust have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. Experience Prior home care experience required. Prior administrative experience preferred. Compensation is $22-$25/hour with 40 hours Monday-Friday and occasional on call for set amount depending on day/time. Located in downtown Braintree.
    $22-25 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Chelmsford, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 8h ago
  • PRN Scheduling Specialist

    Radiology Partners 4.3company rating

    Dedham, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $27k-31k yearly est. 8h ago
  • Central Scheduling Specialist

    South Shore Hospital 4.7company rating

    Norwell, MA jobs

    If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-21711 Facility: LOC0001 - 55 Fogg Road55 Fogg Road Weymouth, MA 02190 Department Name: SSH Reception Services Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) Responsible for focusing on the outpatient experience as patients enter the hospital relative to pre services functions and hospitality. This includes, at a minimum, scheduling and pre registration. Compensation Pay Range: $17.42 - $23.45 Essential Functions 1. Book appointments for services at South Shore Hospital (SSH). Booking may be done with the patient, physician, physician's office or by fax a. Provide exceptional customer service to internal and external customers, owning entire process from beginning to end, but not limited to: Patient Payment Estimation, Scheduling Appointments, Collection of co-pays, Provision of Interpreter Services, Provision of transportation. b. Will insure that patient has a complete understanding of tests scheduled and any preps that are necessary. c. Accurate pre registration of all patients accounts (meets department standard of 98% accuracy on all registrations). d. Is efficient using all scheduling software for all appt types. 2. Responsible for all verification of insurance benefits for all accounts. a. Retrieves all authorizations as necessary b. Can determine co-pays and collect them using eCashiering program c. Will coordinate with the Authorization team d. Knows when to escalate issues appropriately to higher level( Team Leader) Essential Functions (Cont.) I. Technology and Learning a. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization. b. Embraces technological advances that allow us to communicate information effectively and efficiently based on role. Medical Terminology. Strong computer skills. Strong telephone and interpersonal communication skills. Demonstrated skills in customer service. Knowledge of health insurance requirements. Able to demonstate problem solving and critical thinking skills. Ability to work in a team setting. Minimum Education - Preferred High school diploma, two (2) years of college preferred. Minimum Work Experience Minimum one (1) year admitting experience to become proficient. Monday - Friday 8:30am-5:00pm Responsibilities if Required: Education if Required: License/Registration/Certification Requirements:
    $17.4-23.5 hourly Auto-Apply 1d ago
  • Scheduling Coordinator

    Guardian Angel Senior Services 3.7company rating

    Massachusetts jobs

    Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our team and make a difference in the lives of seniors! Schedule: M-F 8:30am-5pm Location: Lynnfield Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Benefits: 401(k) matching Employee discount Health insurance Paid time off
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Scheduling Specialist

    American Vision Partners 4.1company rating

    Prescott, AZ jobs

    Job Description As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required
    $28k-42k yearly est. 24d ago
  • Scheduling Specialist

    American Vision Partners 4.1company rating

    Prescott, AZ jobs

    Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
    $28k-42k yearly est. Auto-Apply 17d ago
  • Scheduling Coordinator

    Guardian Angel Senior Services 3.7company rating

    Gloucester, MA jobs

    Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our team and make a difference in the lives of seniors! Schedule: M-F 8:30am-5pm Location: Gloucester. May have to travel to Lynnfield during training period. Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Monday-Friday 8:30am-5pm Benefits: 401(k) matching Employee discount Health insurance Paid time off
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Scheduling Specialist

    Center for Diagnostic Imaging 4.3company rating

    Chelmsford, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and staff * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned Required: * High school diploma or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * 1-2 year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $32k-38k yearly est. 60d+ ago
  • PRN Scheduling Specialist

    Center for Diagnostic Imaging 4.3company rating

    Dedham, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $32k-38k yearly est. 41d ago
  • *Scheduling Specialist*

    American Vision Partners 4.1company rating

    Tempe, AZ jobs

    Job Description As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required
    $29k-43k yearly est. 6d ago
  • *Scheduling Specialist*

    American Vision Partners 4.1company rating

    Tempe, AZ jobs

    Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
    $29k-43k yearly est. Auto-Apply 60d+ ago
  • Oncology Infusion Scheduling Specialist

    Banner Health 4.4company rating

    Sun City, AZ jobs

    **Primary City/State:** Sun City, Arizona **Department Name:** BTMC Medical Oncology **Work Shift:** Day **Job Category:** Administrative Services Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's a lofty goal, but it's one we're committed to seeing through. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you. Apply now. At **Banner MD Anderson** , patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it's truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care. We are seeking an **experienced Oncology Infusion Scheduler. In this role you will apply your established** excellent customer service skills to schedule initial and follow-up oncology infusion appointments for patients. Your role is fast-paced as we see a high volume of patients daily, so it will be important that you apply your critical thinking skills and ability to adapt to quickly. If you are ready to be part of providing patients a good experience throughout their cancer journey, apply now! **Schedule** : Monday - Friday 9:00am-5:30pm Banner Health's premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children's Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird. POSITION SUMMARY This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate. 4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills. Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. PREFERRED QUALIFICATIONS Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments. Additional related education and/or experience preferred. **EEO Statement:** EEO/Disabled/Veterans (***************************************** Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (********************************************************* EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
    $31k-35k yearly est. 60d+ ago

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